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Advanced Guide
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Troubleshooting
> Error Message Appears on a PictBridge Compliant Device
Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non
-Canon PictBridge compliant devices, check the error message on the LCD and take the
appropriate action to clear the error. For details, see
An Error Message Is Displayed on the LCD
.
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on the PictBridge
Compliant Device
Action
"Printer in use"
If the machine is printing from the computer or warming up,
wait until the job ends.
When it is ready, the machine starts printing automatically.
"No paper"
Load paper on the Rear Tray, and select Continue* in the
display on your PictBridge compliant device.
* To resume printing, you can also press the
OK
button on
the machine instead of selecting Continue on the device.
"Paper Error"
The Paper Output Tray is closed.
Open the Paper Output Tray, then press the
OK
button on the
machine.
"Paper jam"
Select Stop in the display on your PictBridge compliant
device to stop printing.
Remove the jammed paper, load new paper, press the
OK
button on the machine, and try printing again.
"Printer cover open"
Close the Scanning Unit (Cover) on the machine.
"No print head"
The FINE Cartridge is not installed or the Cartridge may not
be compatible with this machine.
Check: See
Check ink
U051/U052/U053/U059
in
An Error
Message Is Displayed on the LCD
and take the appropriate
action.
"Waste tank full"/"Ink absorber full"
The ink absorber is nearly full.
Check: See
Contact service center
in
An Error Message Is
Displayed on the LCD
and take the appropriate action.
"No ink"/"Ink cassette error"
The FINE Cartridge has or may have run out of ink.
The FINE Cartridge may not be installed properly or may
not be compatible with this machine.
Check the error message on the LCD and take the
appropriate action to resolve the error.
An Error Message Is Displayed on the LCD
"Hardware Error"
FINE Cartridge errors have occurred.
Replace the FINE Cartridge.
Routine Maintenance
"Printer error"
An error requiring servicing may have occurred. (The
Power
lamp flashes green and
Alarm
lamp flashes orange
alternately.)
Disconnect the USB cable between the machine and the
PictBridge compliant device, turn off the machine, and
unplug the power cord of the machine from the power
supply.
Plug the power cord of the machine back in, turn on the
machine, and then reconnect the PictBridge compliant
Page 750 of 817 pages
Error Message Appears on a PictBridge Compliant Device
Summary of Contents for MX320
Page 12: ...Page top Page 12 of 817 pages Main Components ...
Page 42: ...Page top Page 42 of 817 pages Using Various Copy Functions ...
Page 70: ... When using ITU T No 1 chart Standard mode Page top Page 70 of 817 pages Receiving Faxes ...
Page 90: ...Page top Page 90 of 817 pages Loading Envelopes ...
Page 99: ...Page top Page 99 of 817 pages Loading a Document in the ADF ...
Page 160: ...Note See Help for details on the Edit screen Page top Page 160 of 817 pages Editing ...
Page 162: ...Page top Page 162 of 817 pages Printing ...
Page 166: ...Page top Page 166 of 817 pages Selecting the Paper and Layout ...
Page 169: ...Page top Page 169 of 817 pages Editing ...
Page 171: ...Page top Page 171 of 817 pages Printing ...
Page 178: ...Page top Page 178 of 817 pages Printing ...
Page 185: ...Page top Page 185 of 817 pages Printing ...
Page 218: ...Page top Page 218 of 817 pages Cropping Photos Photo Print ...
Page 273: ...Page top Page 273 of 817 pages Stamp Background Printing ...
Page 313: ...Page top Page 313 of 817 pages Reducing Photo Noise ...
Page 614: ...Page top Page 614 of 817 pages Creating an Address Book ...
Page 673: ...Text LCD Page top Page 673 of 817 pages Bluetooth Settings Screen ...
Page 715: ...Colors Are Uneven or Streaked Page top Page 715 of 817 pages Print Results Not Satisfactory ...
Page 721: ...Page top Page 721 of 817 pages Colors Are Unclear ...
Page 732: ...Page top Page 732 of 817 pages Printing Does Not Start ...
Page 738: ...Page top Page 738 of 817 pages Paper Does Not Feed Properly ...