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Advanced Guide
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Troubleshooting
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Print Results Not Satisfactory
> Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Is the appropriate type of paper used? Check the following:
Check to see if the paper you are printing on is suitable for your printing purpose.
Loading Paper / Originals
When performing Borderless Printing, make sure that the paper you are using is suitable for
Borderless Printing.
If the paper you are using is not suitable for Borderless Printing, the print quality may be
reduced at the top and bottom edges of the paper.
Printing Area
Check 3: Load the paper after correcting its curl.
For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl. In this
case, load the paper with the other side facing up. It may resolve the problem.
We recommend putting unused paper back into the package and keeping it on a level surface.
For Other Paper
1. With the printing side (A) facing up, cover the paper with a fresh sheet of plain paper to
avoid staining or scratching the surface.
2. Roll up the paper in the opposite direction to the paper curl as shown below.
3. Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2 to 5 mm (B) in
height.
Page 724 of 817 pages
Paper Is Smudged/Printed Surface Is Scratched
Summary of Contents for MX320
Page 12: ...Page top Page 12 of 817 pages Main Components ...
Page 42: ...Page top Page 42 of 817 pages Using Various Copy Functions ...
Page 70: ... When using ITU T No 1 chart Standard mode Page top Page 70 of 817 pages Receiving Faxes ...
Page 90: ...Page top Page 90 of 817 pages Loading Envelopes ...
Page 99: ...Page top Page 99 of 817 pages Loading a Document in the ADF ...
Page 160: ...Note See Help for details on the Edit screen Page top Page 160 of 817 pages Editing ...
Page 162: ...Page top Page 162 of 817 pages Printing ...
Page 166: ...Page top Page 166 of 817 pages Selecting the Paper and Layout ...
Page 169: ...Page top Page 169 of 817 pages Editing ...
Page 171: ...Page top Page 171 of 817 pages Printing ...
Page 178: ...Page top Page 178 of 817 pages Printing ...
Page 185: ...Page top Page 185 of 817 pages Printing ...
Page 218: ...Page top Page 218 of 817 pages Cropping Photos Photo Print ...
Page 273: ...Page top Page 273 of 817 pages Stamp Background Printing ...
Page 313: ...Page top Page 313 of 817 pages Reducing Photo Noise ...
Page 614: ...Page top Page 614 of 817 pages Creating an Address Book ...
Page 673: ...Text LCD Page top Page 673 of 817 pages Bluetooth Settings Screen ...
Page 715: ...Colors Are Uneven or Streaked Page top Page 715 of 817 pages Print Results Not Satisfactory ...
Page 721: ...Page top Page 721 of 817 pages Colors Are Unclear ...
Page 732: ...Page top Page 732 of 817 pages Printing Does Not Start ...
Page 738: ...Page top Page 738 of 817 pages Paper Does Not Feed Properly ...