Canon MultiPASS L60, Software User'S Manual

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Chapter 9 Frequently Asked Questions 9-7
Frequently Asked
Questions
Paper Is Not Loading Correctly.
❏
Does paper not load into the unit?
The multi-purpose tray might contain too many sheets or paper might
not be inserted all the way into the multi-purpose tray.
❏
Does paper not feed through one sheet at a time?
Be sure to fan the stack of paper before placing it in the multi-purpose
tray. Make sure the stack of paper does not exceed the paper limit mark.
❏
Does paper not feed through the automatic document feeder?
If paper jams in the automatic document feeder, open the operation panel
and remove the document gently; then close the operation panel.
❏
Is an envelope not loading correctly?
Make sure you do not stack more than 7 envelopes in the multi-purpose
tray.
The Print Quality Is Not Satisfactory.
❏
Are some of the characters not printing?
If characters are not printing, check the parallel cable is securely plugged
in at both ends; make sure your parallel cable is less than 6.6' (2m). Check
your application’s print setup to make sure Canon MultiPASS L60 Printer
is selected as the printer.
❏
Do characters not fit on the page?
Make sure paper is aligned correctly in the sheet feeder. Check that
margins and paper size are set correctly in your printing application.
❏
Is printing not clear?
Check to see if you are printing using the Draft print quality option.