Canon MultiPASS C100 User Manual Download Page 163

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Chapter 13

Troubleshooting

13-7

roub

leshooting

Message

Error Code Cause

Action

CHECK PRINTER

CLEAR PAPER JAM

CONVERT CLR>B&W?

DOC. TOO LONG

—

#003

There may be an
obstruction that is not
allowing the cartridge
holder mechanism to
move.

The BJ cartridge may
be defective.

The waste ink tank
(which holds the ink used
for print head cleaning)
may be full.

There is a paper jam.

The unit is confirming
that it is all right to
convert a colour
document to black &
white and print it with the
Black BJ cartridge.

The document is longer
than 1 metre.

Check for any obstruction
(paper clip, small object,
etc.). Check also for a
paper jam and clear the
jam if necessary
(

p. 13-4). Then press

Resume and start again.

Press Resume. Reinstall
the BJ cartridge (

p. 2-13)

and start again.

In either case, if the error
does not clear, try
unplugging the unit. Wait
several minutes, then plug
it back in. Also, try
replacing the BJ cartridge
with a new one.
(

p. 12-12)

Contact your local
authorised Canon dealer or
the Canon help line to
have the waste ink tank
replaced immediately.

Clear the paper jam
(

p. 13-4) and reload

paper in the multi-purpose
tray. Press Resume.

Press

to convert the

colour document to black &
white and print, or press #
to cancel.

Use a copier to make a
reduced copy of the
document and then send
the copy.

Summary of Contents for MultiPASS C100

Page 1: ...User s Guide ...

Page 2: ...the ENERGY STAR guidelines for energy efficiency Super G3 is a phrase used to describe the new generation of fax units that use ITU T V 34 standard 33 6 Kbps modems Super G3 High Speed Fax units allow transmission time of approximately three seconds per page which results in reduced telephone line charges Approximately three seconds per page document transmission time based on Canon FAX Standard C...

Page 3: ...evices or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring detector Should such problems occur the user is not to contact Telecom faults service 3 Should this equipment become physically damaged disconnect immediately from the Telecom connection and power source and contact your nearest service agent 4 To relocate this equipment please 1 Disc...

Page 4: ...Function Buttons 2 12 Installing the BJ Cartridge 2 13 Guidelines 2 13 Installing the BJ Cartridge in the MultiPASS 2 14 Loading Paper 2 17 Paper Guidelines 2 17 Loading Paper in the Multi Purpose Tray 2 19 Testing the MultiPASS 2 20 Chapter 3 Registering Information Methods of Registering Information in the MultiPASS 3 2 Guidelines for Entering Numbers Letters and Symbols 3 3 Correcting a Mistake...

Page 5: ...Printing on Banner Paper 5 12 Chapter 6 Speed Dialling What is Speed Dialling 6 2 Speed Dialling Methods 6 2 One Touch Speed Dialling 6 3 Registering Numbers for One Touch Speed Dialling 6 3 Using One Touch Speed Dialling 6 5 Coded Speed Dialling 6 6 Registering Numbers for Coded Speed Dialling 6 6 Using Coded Speed Dialling 6 8 Group Dialling 6 9 Creating Groups 6 9 Using Group Dialling 6 12 Spee...

Page 6: ... Memory 7 16 Printing a Document in Memory 7 17 Deleting a Document From Memory 7 19 Chapter 8 Receiving Faxes Different Ways to Receive a Fax 8 2 Receiving Faxes Automatically FAX ONLY MODE 8 3 Setting FAX ONLY MODE 8 3 Receiving Both Faxes and Telephone Calls Automatically Fax Tel Mode 8 5 Setting Fax Tel Mode 8 5 Setting the Options for Fax Tel Mode 8 6 Receiving Faxes Manually MANUAL MODE 8 8 ...

Page 7: ...opy 10 2 Copying Documents 10 2 Setting the Length of the Bottom Margin 10 4 Chapter 11 Reports and Lists Summary of Lists and Reports 11 2 ACTIVITY REPORT 11 3 TX Transmission REPORT 11 4 MULTI TX RX Transaction REPORT 11 5 RX Reception REPORT 11 5 Chapter 12 Maintenance Periodic Cleaning 12 2 Cleaning the MultiPASS Exterior 12 2 Cleaning the MultiPASS Interior 12 3 Cleaning Inside the Printer Co...

Page 8: ...Problems 13 24 If a Power Cut Occurs 13 26 Chapter 14 Summary of Settings Understanding the Menu System 14 2 Accessing the Menus 14 2 User Settings Menu 14 4 Report Settings Menu 14 5 TX Transmission Settings Menu 14 6 RX Reception Settings Menu 14 7 Printer Settings Menu 14 8 System Settings Menu 14 9 Appendix A Specifications General Specifications A 2 Facsimile A 2 Copier A 3 Telephone A 3 Prin...

Page 9: ...Chapter 1 Introduction 1 1 Introduction Chapter 1 Introduction Using Your Documentation 1 2 Type Conventions Used in This Guide 1 2 Customer Support 1 3 Important Safety Instructions 1 4 ...

Page 10: ...ading these is recommended to make the most of your unit and its functions 1 p n nn A number preceded by an arrow and enclosed in parenthesis references a page number in this guide which contains more information on the topic of the previous sentence 1 MultiPASS Suite Refer to the MultiPASS Suite for Windows Software User s User s Guide Guide included in the CD ROM for details on the topic of the ...

Page 11: ...ou press appear in this typeface Stop Information in the LCD appears in this typeface USER SETTINGS Customer Support Your MultiPASS is designed with the latest technology to provide trouble free operation If you encounter a problem with the unit s operation try to solve it by using the information in Chapter 13 If you cannot solve the problem or if you think your MultiPASS needs servicing contact ...

Page 12: ...le printing When transporting the MultiPASS be sure to remove the BJ cartridge from the unit Store the BJ cartridge in the BJ cartridge container provided with your unit Always lift the MultiPASS as shown below Never lift it by any of its attachments Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous voltage points or short out parts This could re...

Page 13: ...on free surface that is strong enough to support its weight approx 6 6 kg Place the MultiPASS in a cool dry clean well ventilated place Make sure the area is free from dust Make sure the location is not affected by extreme temperature changes and always stays between 10 and 32 5 C Make sure the area s relative humidity is always between 20 and 85 Keep the MultiPASS away from direct sunlight as thi...

Page 14: ...tlet Keep the area free so you can reach the outlet quickly If you notice anything unusual smoke strange odours noises around the MultiPASS unplug the unit immediately Contact your local authorised Canon dealer or the Canon help line Do not allow anything to rest on the power cord and do not place the unit where the cord will be walked on Make sure the cord is not knotted or kinked Power Supply Du...

Page 15: ...rnal Device 2 6 Connecting the MultiPASS to Your PC 2 8 Connecting the Power Cord 2 9 Main Components of the MultiPASS 2 10 Operation Panel 2 11 One Touch Speed Dialling Special Function Buttons 2 12 Installing the BJ Cartridge 2 13 Guidelines 2 13 Installing the BJ Cartridge in the MultiPASS 2 14 Loading Paper 2 17 Paper Guidelines 2 17 Loading Paper in the Multi Purpose Tray 2 19 Testing the Mul...

Page 16: ...e you need to transport the MultiPASS in the future Make sure you have the following items n The actual packaging may differ in shape quantity and position from the one shown above Please note that the items included with your MultiPASS may vary depending on the country of purchase e DOCUMENT SUPPORT w BJ CARTRIDGE CONTAINER q COLOUR BJ CARTRIDGE BC 33e o MultiPASS C100 UNIT y POWER CORD t TELEPHO...

Page 17: ...d Canon dealer or the Canon help line immediately In addition to the items shipped with your MultiPASS you will need to purchase a printer cable to connect your MultiPASS to a PC 1 p 2 8 Important Save your sales receipt for proof of purchase in case your unit requires warranty service This item is only available for the UK This item is only included in some countries ...

Page 18: ...m the MultiPASS 2 Remove the protective piece from the multi purpose tray 3 Open the document tray then remove the shipping tape and protective sheets 4 Open the operation panel partially by gently pulling it towards you it only opens slightly Then remove the protective sheet from the ADF Close the operation panel by pressing it down from the centre until it locks into place 5 Open the printer cov...

Page 19: ...set to your MultiPASS 1 Appendix B 3 The MultiPASS comes with the document tray already attached However if you accidentally remove the tray attach it by fitting the slots on the tray into the tabs on the unit 2 Hook the tab on the output tray to the opening on the MultiPASS 1 Hold the document support so that it curves towards the back of the unit and fit the tabs of the support into the slots ab...

Page 20: ...ASS for receiving both faxes and voice calls you will need to connect the optional handset a telephone or an answering machine to the unit Be sure to connect any external device before using your MultiPASS Follow this procedure to connect the telephone line and an external device 1 Connect the supplied telephone line to the L jack then connect the other end of the line to the telephone jack on you...

Page 21: ...ultiPASS If you connect a modem to your MultiPASS and you use it extensively or others access your PC frequently through the modem you may want a dedicated telephone line for your modem Users in the UK Only To connect an external device to your MultiPASS you may need to use the B T adaptor provided with your unit Follow this procedure to connect the B T adaptor Connect the line from the telephone ...

Page 22: ...e to connect the appropriate cable n You only need to connect one of the above cables If using a USB cable make sure your PC is running Microsoft Windows 98 Me or Windows 2000 preinstalled by a computer manufacturer on purchase The USB port operation also needs to be assured by the manufacturer Connecting a Parallel Cable Connect the parallel cable to the MultiPASS and PC Be sure to secure the cab...

Page 23: ...type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adaptor Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices ...

Page 24: ...ponents of the MultiPASS ADF AUTOMATIC DOCUMENT FEEDER and PRINTER COVER DOCUMENT SUPPORT PAPER REST MULTI PURPOSE TRAY OPERATION PANEL 1 p 2 11 PAPER GUIDE DOCUMENT GUIDES HANDLE DOCUMENT TRAY OUTPUT TRAY PAPER THICKNESS LEVER 1 p 5 6 ...

Page 25: ...Clear Memory Reference 1 0 7 8 9 4 5 6 2 3 Colour Alarm WXYZ PQRS D T R Tone LCD R Redial Pause Button 1 pp 7 10 9 2 Coded Dial Button 1 pp 6 8 6 12 Colour B W Button 1 pp 7 2 7 3 10 2 Hook Button 1 pp 7 8 9 4 Alarm Light Receive Mode Button 1 Chapter 8 Copy Button 1 p 10 2 Image Quality Button 1 pp 7 3 10 2 Stop Button Start Button One Touch Speed Dialling Special Function Buttons 1 p 2 12 Numeri...

Page 26: ...buttons can be used 12 Resume 01 02 03 04 05 06 07 08 09 10 11 Function Data Registration R Space Tone Cleaning Report Set Clear D T Memory Reference Data Registration Button 1 p 14 2 u d Buttons 1 p 14 2 R Button 1 p 3 11 Memory Reference Button 1 pp 7 16 7 17 7 19 8 11 l r Buttons 1 pp 3 4 3 5 Space Button 1 pp 3 4 3 5 Tone Button 1 pp 3 8 9 4 Report Button 1 pp 3 9 6 13 11 3 D T Button 1 p 9 5 ...

Page 27: ...ridge Remove them immediately when they run out of ink and replace them with new ones Do not leave a BJ cartridge with any of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality When changing BJ cartridges always store the unused BJ cartridge in the BJ cartridge container provided with your MultiPASS c Keep BJ cartridges and tanks out of children s reach...

Page 28: ...ASS is plugged in 2 Open the document tray 3 Lift the handle to open the printer cover The cartridge holder automatically moves to the centre of the unit c Do not try to manually move or stop the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality RIBBON CABLE CIRCUIT ...

Page 29: ...he cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape 6 Insert the BJ cartridge into the cartridge holder then lower the blue cartridge lock lever until it locks into position 7 Press on the two orange tabs and remove the two orange pieces from the BJ cartridge ORANGE TABS 1 2 DO NOT TOUCH THESE PRECISION ...

Page 30: ...sert them in the slots from right to left Do not use the BJ cartridge with any of its BJ tanks missing as this can cause the BJ cartridge to clog 11 Close the printer cover The LCD displays CART RETURN while the cartridge holder moves to its home position on the right side of the unit The MultiPASS then cleans the print head which takes about 20 seconds 12 Close the document tray nIf you need to u...

Page 31: ...jams and poor print quality do not print on damp curled wrinkled or torn paper Use cut sheet paper only not paper that comes on a roll Do not use paper thicker than can be used for the MultiPASS 1 p 5 2 Thick paper can cause damage to the BJ cartridge print head Do not load paper beyond the paper limit mark P or beyond the tabs on the multi purpose tray Doing so may cause problems Also make sure t...

Page 32: ...dry Within two or three seconds the ink becomes smudge resistant After drying for several minutes the ink becomes water resistant If your printed page contains a large amount of graphics the ink on the page may be damp due to the print density Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry Then remove the page carefully without touching any surfaces Printing dense g...

Page 33: ...the left to match the size of your paper w 3 Prepare a stack of paper by fanning the edge that will feed into the unit first and then by tapping the stack on a flat surface to even its edges 4 Insert the stack into the multi purpose tray q and align the right edge of the stack with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack w The multi ...

Page 34: ...MultiPASS After you have assembled the MultiPASS installed the BJ cartridge and loaded the paper you can make sure the MultiPASS is printing properly by making several copies of a document 1 p 10 2 If you have problems printing 1 Chapter 13 ...

Page 35: ...g Numbers Letters and Symbols 3 3 Correcting a Mistake 3 5 Registering Sender Information 3 6 What is Sender Information 3 6 Entering the Date and Time 3 7 Registering Your MultiPASS Number and Name 3 7 Printing a List to Check Information Registered in Your MultiPASS 3 9 Setting the Telephone Line Type 3 10 Dialling Through a Switchboard 3 11 Registering the R Button 3 11 ...

Page 36: ...ou do not have your MultiPASS connected to a PC Method 2 Using the MultiPASS Suite Software You can adjust settings using the MultiPASS Suite software included with your MultiPASS For instructions 1 MultiPASS Suite User s Guide Before adjusting any settings decide whether you prefer to make changes from the operation panel or from the MultiPASS Suite Using both the operation panel and the MultiPAS...

Page 37: ...racter you want nIf you pause for more than 60 seconds between entering data the unit will automatically return to standby mode Button Uppercase Letter Lowercase Letter Number Mode Mode A Mode a 1 0 ABCÅÄÁÀÃÂÆÇ abcåäáàãâæç 2 WXYZY wxyzy 9 TUVÜÚÙÛ tuvüúùû 8 PQRS pqrs 7 MNOÑØÖÓÒÕÔ mnoñøöóòõô 6 JKL jkl 5 GHIÏÍÌÎ ghiïíìî 4 DEF DËÉÈÊ defdëéèê 3 1 1 PQRS 7 TUV 8 WXYZ 9 GHI 4 JKL 5 MNO 6 ABC 2 DEF 3 0 A ...

Page 38: ...ter you want appears Each button cycles through the letters it contains If you are unsure which button to press for the letter you want 1 p 3 3 3 Continue entering other letters using the Ex numeric buttons If the next letter you want to enter is under a different numeric button simply press that button until the letter you want appears or If the next letter you want to enter is under the same num...

Page 39: ... 2 If you want to enter another symbol press Ex r to move the cursor to the right then press repeatedly until the symbol you want appears Correcting a Mistake You can clear an entire entry by pressing Clear Alternatively follow this procedure to correct individual characters 1 Use l or r to move the cursor under the Ex incorrect character 2 Use the numeric buttons to enter the correct Ex character...

Page 40: ...ent from your MultiPASS n You can set the sender information to print inside or outside the image area 1 TTI POSITION p 14 4 You can enter the sender information from the operation panel 1 p 3 7 or from the MultiPASS Suite 1 MultiPASS Suite User s Guide 27 12 2001 10 12 FAX 123 4567 CANON CANON CANADA 001 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FA...

Page 41: ... last two digits of the year Use the 24 hour format for the time e g 1 00 p m as 13 00 If you make a mistake press Clear and re enter the date and time 5 Press Set 6 Press Stop to return to standby mode Ex Registering Your MultiPASS Number and Name Follow this procedure to register the fax telephone number for your MultiPASS and your name or company name 1 Press Function 2 Press Data Registration ...

Page 42: ...ess Tone If you make a mistake press Clear and re enter the number 7 Press Set twice 8 Use the numeric buttons to enter your name Ex or company name max 24 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you make a mistake press Clear and re enter the name 9 Press Set 10 Press Stop to return to standby mode Ex 15 00 FaxOnly TX TERMINAL ID DATA ENTRY OK CAN0N A _ A ...

Page 43: ...ss Set The MultiPASS prints the USER S DATA LIST The sender information is shown at the beginning of the list The current settings of the MultiPASS are listed after this USER S DATA LIST 1 USER SETTINGS UNIT TELEPHONE 123 4567 UNIT NAME CANON TX TERMINAL ID ON TTI POSITION OUTSIDE IMAGE TELEPHONE MARK FAX SCANNING CONTRAST STANDARD OFFHOOK ALARM ON VOLUME CONTROL CALLING VOLUME 2 KEYPAD VOLUME 2 A...

Page 44: ...ion 2 Press Data Registration 3 Press Set twice 4 Use d or u to select TEL LINE TYPE 5 Press Set Ex 6 Use d or u to select the telephone line Ex type setting you want You can select from the following ROTARY PULSE TOUCH TONE 7 Press Set 8 Press Stop to return to standby mode Ex 15 00 FaxOnly R KEY SETTING ROTARY PULSE TOUCH TONE TEL LINE TYPE DATE TIME USER SETTINGS DATA REGSTRATION The default se...

Page 45: ... This is explained below Registering the R Button Follow this procedure to register the access type and outside line access number under the R button 1 Press Function 2 Press Data Registration 3 Press Set twice 4 Use d or u to select R KEY SETTING 5 Press Set 6 Use d or u to select PBX 7 Press Set Ex 8 Use d or u to select the access type of Ex your switching system You can select from the followi...

Page 46: ... return to standby mode Ex If you selected PREFIX in step 8 9 Press Set 10 Use the numeric buttons to enter the Ex outside line access number max 20 digits 11 Press R Pause to enter a pause Ex 12 Press Set Ex 13 Press Stop to return to standby mode Ex 15 00 FaxOnly REPORT SETTINGS 123456P 123456 15 00 FaxOnly REPORT SETTINGS ...

Page 47: ...ument Handling 4 1 Document Handling Chapter 4 Document Handling Document Requirements 4 2 Scanned Area of a Document 4 3 Loading Documents 4 4 Problems With Multipage Documents 4 6 Adding Pages to the Document 4 6 ...

Page 48: ...Feed Type of Multipage documents of the same Thick paper document thickness and weight Documents with uneven surfaces Photographs Small documents e g business cards postcards Special types of paper Use of a carrier sheet is recommended to avoid scratching the surface of documents Size Max 218 mm Approx 1 m Max 218 mm Approx 1 m W L Min 80 45 mm Min 80 45 mm Quantity Max 20 A4 or letter size sheets...

Page 49: ...tc before loading the document into the ADF Make sure any glue ink or correction fluid on the document is completely dry before loading it into the ADF If you have a document that will not feed properly into the ADF make a photocopy of the document and load the copy instead Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your docu...

Page 50: ... to load documents into the ADF 1 Open the document tray 2 Set the document feed lever to a automatic or m manual document feed If you are unsure which to select 1 p 4 2 3 Adjust the document guides to the width of the document Manual document feed Automatic document feed ...

Page 51: ... multipage documents on a flat surface to even the edges before inserting them into the ADF The document is now ready for scanning For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of your document have been scanned before starting a new job Manual document feed Automatic document feed ...

Page 52: ...s front edge is bevelled and insert the stack into the ADF nTo avoid feeding problems make sure the document meets the document requirements 1 p 4 2 Adding Pages to the Document If you are using automatic document feed and you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 20 additional pages 10 legal size The last and first page should overla...

Page 53: ... Printable Areas 5 3 Selecting Print Media 5 4 Setting the Paper Thickness Lever 5 6 Loading Paper 5 6 Loading Envelopes 5 7 Using Canon Specialty Print Media 5 9 Specialty Print Media Guidelines 5 9 Printing on High Resolution Paper 5 10 Using the Cleaning Sheet 5 10 Printing on Banner Paper 5 12 ...

Page 54: ...8 5 14 in Envelopes European DL 10 envelopes e Down 220 110 mm 8 66 4 33 in U S Commercial No 10 241 3 104 1 mm 9 5 4 1 in Glossy photo A4 Letter 10 sheets p Up paper Banner paper 210 297 mm 2 to 6 sheets joined e Down Max length 1782 mm High resolution A4 Letter Approx 80 sheets p Up paper Bubble Jet A4 Letter Approx 100 sheets p Up paper 10 mm stack Transparencies A4 Letter 30 sheets p Up Back p...

Page 55: ...re the MultiPASS can technically print Printing area light shade Canon recommends that you print within this area Printable area dark shade The area in which it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision Envelope 7 mm 10 4 mm 6 4 mm FEED DIRECTION EUROPEAN DL 3 mm 32 mm 26 mm 3 mm 7 mm 3 4 mm 3 4 mm FEED DIRECTION A4 ...

Page 56: ...an print on European DL and U S Commercial No 10 envelopes You may be able to load other sizes but Canon cannot guarantee consistent performance on these Do not use the following types of envelopes since they may cause problems Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes with peel off sealing strips ...

Page 57: ...then viewed from the front glossy side using a backlit device such as a light box High Gloss Photo Film HG 201 A bright white finish film that lends striking visual power to charts graphs and photographic images It creates a sharper and more vivid colour output than is possible with coated paper Transparencies CF 102 Produce excellent contrast sharpness and colour creating crisp and professional o...

Page 58: ... details on which position to set the paper thickness lever for the print media you are using 1 p 5 2 nIf the paper thickness lever is not set correctly before printing poor print quality may occur The paper thickness lever is located on the right side of the unit Loading Paper For details on loading paper in the multi purpose tray 1 p 2 19 You can also load other types of print media in the multi...

Page 59: ...p 5 6 cDo not set the paper thickness lever while the unit is printing since this will cause problems 2 Prepare the envelopes as follows Arrange the stack of envelopes on a firm clean surface and press down firmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to ...

Page 60: ...he right edge of the stack with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack w Insert the envelopes with the print side up flaps should not be visible Feed the top of the envelope return address portion into the multi purpose tray first Make sure the stack does not exceed the paper limit mark P The MultiPASS is now ready to print 2 1 PAPE...

Page 61: ...es CF 102 Canon Back Print Film BF 102 15 minutes When your printed sheets of film have dried completely cover the printed sides with a sheet of plain not coated paper before storing This is recommended even if you place the sheets in a clear file or plastic holder When loading transparencies or back print film insert one sheet of plain paper as the last sheet in the stack Do not leave film in the...

Page 62: ...Cleaning Sheet Read the instructions provided with the high resolution paper to see if you are required to clean the MultiPASS rollers after using a package of this paper A cleaning sheet may be included with the high resolution paper The cleaning sheet removes paper dust from the unit s rollers helping to prevent paper feeding problems Follow this procedure to load and use the cleaning sheet 1 Ma...

Page 63: ...lti purpose tray q and align the right edge of the sheet with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the sheet w 4 Press Function 5 Press Cleaning 6 Use d or u to select ROLLER CLEANING 7 Press Set The MultiPASS feeds the cleaning sheet into the unit and cleans the rollers ROLLER CLEANING NOZZLE CHECK 2 1 ...

Page 64: ...low shows the maximum recommended printing area of banner paper n To prevent ink from running over the edges of the sheet print within the margins shown above Printing on banner paper may require considerable amounts of ink so use new BJ tanks if necessary For best print results on banner paper use light design patterns Follow this procedure to load banner paper in the multi purpose tray 1 Place t...

Page 65: ...the banner paper behind the unit on a flat surface Then insert the first sheet into the multi purpose tray q and align the right edge of the sheet with the right side of the multi purpose tray Slide the paper guide against the left edge of the sheet leaving a 1 mm gap between the paper guide and the edge of the sheet w Make sure the sheet is under the tabs on the multi purpose tray Make sure the s...

Page 66: ...5 14 Paper Handling Chapter 5 ...

Page 67: ...peed Dialling 6 3 Registering Numbers for One Touch Speed Dialling 6 3 Using One Touch Speed Dialling 6 5 Coded Speed Dialling 6 6 Registering Numbers for Coded Speed Dialling 6 6 Using Coded Speed Dialling 6 8 Group Dialling 6 9 Creating Groups 6 9 Using Group Dialling 6 12 Speed Dialling Lists 6 13 Printing Speed Dialling Lists 6 13 ...

Page 68: ...owed by a two digit code of your choice While coded speed dialling requires you to press more buttons you can register up to 100 different destinations Group Dialling 2 p 6 9 Allows you to dial a group of registered one touch and or coded speed dialling fax numbers By registering a group for one touch or coded speed dialling you press only one or three buttons to send a same document to several de...

Page 69: ...om the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to register numbers and names for one touch speed dialling 1 Press Function 2 Press Data Registration 3 Use d or u to select TEL REGISTRATION 4 Press Set twice 5 Use d or u to select a one touch Ex speed dialling button 01 to 12 If a one touch speed dialling button has already been registered the number registered under th...

Page 70: ...return to standby mode The fax telephone number and name registered under that button will be deleted 8 Press Set twice 9 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 10 Press Set Ex 11 To continue regis...

Page 71: ... to the number you wish to fax The number registered under that one touch speed dialling button is displayed If you press the wrong button press Stop then press the correct button NO TEL appears if no fax number is assigned to the one touch speed dialling button you pressed 5 Press Start to begin scanning for sending or wait a few seconds for the MultiPASS to begin scanning automatically If you pr...

Page 72: ...lling from the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to register numbers and names for coded speed dialling 1 Press Function 2 Press Data Registration 3 Use d or u to select TEL REGISTRATION 4 Press Set 5 Use d or u to select CODED SPEED DIAL 6 Press Set 7 Use d or u to select a coded speed Ex dialling code 00 to 99 If a coded speed dialling code has already been reg...

Page 73: ...Stop to return to standby mode The fax telephone number and the name registered under that code will be deleted 10 Press Set twice 11 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 12 Press Set Ex 13 To co...

Page 74: ... the number you wish to fax The number registered under that coded Ex speed dialling code is displayed If you enter the wrong code press Stop Then press Coded Dial and enter the correct code NO TEL appears if no fax number is assigned to the coded speed dialling code you entered 6 Press Start to begin scanning for sending or wait a few seconds for the MultiPASS to begin scanning automatically If y...

Page 75: ...n up to 111 destinations You can also create groups from the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to create groups 1 Press Function 2 Press Data Registration 3 Use d or u to select TEL REGISTRATION 4 Press Set 5 Use d or u to select GROUP DIAL 6 Press Set Ex 7 Select a one touch speed dialling button or coded speed dialling code under which you want to register the ...

Page 76: ...the group To enter a destination registered for one touch speed dialling Press Function then press the one touch Ex speed dialling button s assigned to the number s you want to register in the group Then press Function again To enter a destination registered for coded speed dialling Press Coded Dial then use the numeric Ex buttons to enter the two digit code assigned to the number you want to regi...

Page 77: ...oup registered under that button or code will be deleted 10 Press Set twice 11 Use the numeric buttons to enter a name for Ex the group max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 12 Press Set Ex 13 To continue registering other groups repeat the procedure from step 7 or P...

Page 78: ...d under a one touch speed dialling button or coded speed dialling code To enter a group registered under a one touch speed dialling button Press the one touch speed dialling button assigned to the group you wish to fax If you press the wrong button press Stop then press the correct button To enter a group registered under a coded speed dialling code Press Coded Dial then use the numeric Ex buttons...

Page 79: ...4 Press Set 5 Use d or u to select the list you want Ex to print You can select from the following 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST 6 Press Set If you selected 1 TOUCH LIST or CODED DIAL LIST above select in what order you want the destinations to be printed Press T to print the list with the names of the destinations in alphabetical order or Press to print the list in code or button o...

Page 80: ...0 2131 1250 Canon DEUTSCH A 02 1 49 39 25 25 Canon FRANCE A 21 GROUP DIAL Canon GROUP 1 A 01 03 3758 2111 Canon TOKYO A 03 516p488 6700 Canon U S A A 32 81 773 3173 Canon UK 27 12 2001 17 23 FAX 123 4567 CANON 001 SORTED LIST DESTINATIONS LISTED IN ALPHABETICAL ORDER UNSORTED LIST DESTINATIONS LISTED IN CODE ORDER NO CONNECTION TEL CONNECTION ID 01 905 795 1111 Canon CANADA 03 GROUP DIAL Canon EUR...

Page 81: ...ng When the Line is Busy 7 10 Manual Redialling 7 10 Cancelling Manual Redialling 7 10 Automatic Redialling 7 10 What is Automatic Redialling 7 10 Cancelling Automatic Redialling 7 11 Setting the Options for Automatic Redialling 7 11 Sequential Broadcasting 7 13 Sending a Document to More Than One Destination 7 13 Sending a Document Using Group Dialling 7 15 Delayed Sending 7 15 Sending Other Docu...

Page 82: ...r to fax machines with colour capability Before sending a document you need to adjust whether the document will be sent in colour or in black white only To send in black white Make sure the Colour B W button s light is off If not press Colour B W to turn it off To send in colour to fax machines that support colour fax reception Press Colour B W to turn on its light nIf you attempt to send a colour...

Page 83: ...ARD Suitable for most text only documents FAX FINE Suitable for fine print documents FAX PHOTO Suitable for documents that contain images such as photos With this setting areas of the document that contain photos are automatically scanned with 64 levels of grey rather than just two black white After about 10 seconds the LCD returns to standby mode For colour sending set the resolution as follows 1...

Page 84: ...MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to set the scanning contrast 1 Press Function 2 Press Data Registration 3 Press Set twice 4 Use d or u to select SCAN CONTRAST 5 Press Set Ex 6 Use d or u to select the scanning contrast Ex you want You can select from the following STANDARD Adequate for most documents DARKER Suitable for light documents LIGHTER Suitable for dark...

Page 85: ...egistering and using one touch speed dialling 1 pp 6 3 6 5 Coded Speed Dialling Dial a fax number by pressing Coded Dial followed by the two digit code 00 to 99 that the number is assigned to For details on registering and using coded speed dialling 1 pp 6 6 6 8 Group Dialling Send a document to a predefined group of fax numbers The numbers must already be registered under one touch speed dialling...

Page 86: ...r particularly dense text Follow this procedure for memory sending 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 1 p 4 2 3 Prepare the document and load it face down in the ADF 1 p 4 4 For colour sending press Colour B W to Currently used memory turn on its light 1 p 7 2 To adjust the resolution and contrast 1 pp 7 3 7 4 Standby to scan You may be unabl...

Page 87: ...can enable the COLOUR DIRECT TX setting 1 p 14 6 that converts colour faxes to black white if the other party s fax machine does not support colour faxing thus enabling you to send colour documents to any fax machine without an error occurring Manual Sending Via the Handset Manual sending via the handset allows you to talk to the other party before sending a document This method is useful if the o...

Page 88: ...the other party to press the start button on their fax unit 8 When you hear the high pitched signal of the other party s fax unit press Start on the MultiPASS and then hang up the handset The MultiPASS begins sending the document n Be sure to hang up the handset after you press Start on the MultiPASS otherwise the call will be disconnected The unit will beep if the handset is not hung up properly ...

Page 89: ...nding as follows 1 Press Stop The MultiPASS asks you to confirm that you want to cancel sending 2 Press T to cancel sending Sending is not cancelled until you press T If you change your mind and want to continue sending press To cancel transmission of a document waiting to be sent you will have to delete it from memory 1 p 7 19 The MultiPASS prints an ERROR TX REPORT 1 p 11 4 nWhen you cancel send...

Page 90: ...il because of a busy signal This feature is called Automatic redialling After the initial dial attempt the MultiPASS is factory set to wait two minutes and then try to dial again If the second attempt fails because the line was busy the MultiPASS will again wait for two minutes and make a final attempt to complete the call Automatic redialling can be turned off and on The number of redialling atte...

Page 91: ...he MultiPASS prints an ERROR TX REPORT 1 p 11 4 nIf you want to cancel a transmission while the unit is waiting to redial you will have to delete the document from memory 1 p 7 19 Setting the Options for Automatic Redialling You can set the following options for automatic redialling Whether or not the MultiPASS redials automatically The number of times the MultiPASS attempts to redial The time int...

Page 92: ...mber of times you want the unit to redial You can select from 1 to 10 times The default setting is twice 10 Press Set twice Ex 11 Use the numeric buttons to enter the time Ex interval between rediallings You can select from 1 to 99 minutes The default setting is 2 minutes 12 Press Set 13 Press Stop to return to standby mode Ex 15 00 FaxOnly TIME OUT 5MIN 2MIN REDIAL INTERVAL 5TIMES 2TIMES REDIAL T...

Page 93: ...n register up to 111 fax numbers with group dialling and send the same document to these numbers at the press of one or three buttons 1 p 6 9 Follow this procedure to send a document to more than one destination 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 1 p 4 2 3 Prepare the document and load it face down in the ADF 1 p 4 4 For colour sending press ...

Page 94: ...ing destinations and finally to the destination dialled using regular dialling If you prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting 1 p 14 6 To cancel sending press Stop then T Sending to all destinations you specified in step 4 will be cancelled you cannot cancel only one destination and the MultiPASS will print a MULTI TX RX REPORT 1...

Page 95: ...g this feature you can take advantage of lower long distance rates at night for example n You can only set this feature from the MultiPASS Suite 1 MultiPASS Suite User s Guide To use this feature your PC must be turned on and connected to the MultiPASS Sending Other Documents While the MultiPASS is Set for Delayed Sending The MultiPASS is a multitasking unit so you can perform other tasks even whe...

Page 96: ...es are described later in this chapter Follow this procedure to print a list of documents in memory 1 Press Function 2 Press Memory Reference 3 Press Set The MultiPASS prints the DOC MEMORY LIST 0046 TRANSMIT A 01 Canon TOKYO 3 27 12 23 24 0047 TRANSMIT COL 04 Canon ITALIA 2 27 12 23 26 0048 B CAST 01 Canon CANADA 1 27 12 23 38 A 02 Canon FRANCE 0049 B CAST 03 Canon GROUP 2 1 27 12 23 39 DOC MEMOR...

Page 97: ...nt a document stored in memory 1 Press Function 2 Press Memory Reference 3 Use d or u to select PRINT DOCUMENT 4 Press Set Ex 5 Use d or u to select the transaction Ex number TX RX NO of the document you want to print The marks before the transaction number TX RX NO mean the following No mark Black white document A Colour document Black white document being sent or printed Colour document being se...

Page 98: ...ent and have the Black BJ cartridge installed these messages alternate in the LCD Press T to print the document in black white with the Black BJ cartridge or press to cancel printing The unit returns to step 5 8 To continue printing other documents in memory repeat the procedure from step 5 or Press Stop to return to standby mode Ex 15 00 FaxOnly YES A NO CONVERT CLR B W YES A NO 1ST PG ONLY ...

Page 99: ...t or printed Colour document being sent or printed If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST 1 p 7 16 Use l or r to display details of the transaction destination for example 6 Press Set The MultiPASS asks you to confirm that you want to delete the document 7 Press T to delete the document If you change your mind and want to keep the document in memory press Th...

Page 100: ...7 20 Sending Faxes Chapter 7 ...

Page 101: ...With an Answering Machine ANS MACHINE MODE 8 10 Setting ANS MACHINE MODE 8 10 Using the MultiPASS With an Answering Machine 8 10 Receiving Faxes to the MultiPASS Suite 8 11 When Your PC is Off 8 11 Receiving in Colour 8 12 Setting Colour Reception 8 12 Receiving While Performing Other Tasks 8 13 Receiving Faxes in Memory When a Problem Occurs 8 13 Cancelling Receiving 8 13 Telstra FaxStream Duet A...

Page 102: ...y and rings for voice calls MultiPASS rings for every call whether a fax call or a voice call For a fax call you have to manually activate reception of the fax Receives faxes automatically and routes voice calls to the answering machine Directs faxes to your PC Allows you to have one telephone line with two numbers one for fax and one for telephone Requirements Separate telephone line for fax use ...

Page 103: ...ss Receive Mode to select FAX ONLY MODE After a few seconds the LCD changes to this display Ex If FAX ONLY MODE does not appear in the LCD when you press Receive Mode follow this procedure to set this mode 1 Press Function 2 Press Data Registration 3 Press Set 4 Use d or u to select RX SETTINGS 5 Press Set 6 Use d or u to select RX MODE 7 Press Set Ex 8 Use d or u to select FAX ONLY MODE 9 Press S...

Page 104: ...CD returns to standby mode The MultiPASS assumes all incoming calls are from fax machines sending faxes It receives the documents automatically and disconnects all voice calls nThe MultiPASS does not ring when it receives a fax call If you want to be alerted when a fax call is received connect the optional handset or a telephone to the MultiPASS and enable the INCOMING RING setting 1 p 14 7 15 00 ...

Page 105: ...FAX TEL AUTO SW Fax Tel Mode 1 Press Function 2 Press Data Registration 3 Press Set 4 Use d or u to select RX SETTINGS 5 Press Set 6 Use d or u to select RX MODE 7 Press Set Ex 8 Use d or u to select FAX TEL AUTO SW 9 Press Set 10 Press Stop to return to standby mode Ex 11 Confirm that FaxTel is displayed in the LCD Ex If FaxTel is not displayed press Receive Mode to select Fax Tel Mode After a fe...

Page 106: ...ally The MultiPASS answers without ringing The MultiPASS listens for the fax tone For 8 sec The fax tone is detected The fax tone is not detected The document is received automatically The MultiPASS starts ringing Pick up the handset to talk If you don t pick up the handset within 22 sec DEFAULT ACTION Choose between RECEIVE factory default setting and DISCONNECT DISCONNECT RECEIVE Factory default...

Page 107: ...x the unit rings while waiting for someone to pick up the handset You can select from 10 to 60 seconds The default setting is 22 seconds 6 Press Set twice Ex 7 Use d or u to select RECEIVE or Ex DISCONNECT This setting tells the unit what to do if no one picks up the handset within the specified ring time set in step 5 Select RECEIVE to receive the call or DISCONNECT to disconnect the call The def...

Page 108: ... sure the REMOTE RX setting is enabled 1 p 14 7 You can also enable this setting from the MultiPASS Suite 1 MultiPASS Suite User s Guide Setting MANUAL MODE Follow this procedure to set the receive mode to MANUAL MODE 1 Press Receive Mode to select MANUAL MODE After a few seconds the LCD changes to this Ex display Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Make sure...

Page 109: ...the remote receiving ID on your telephone and hang up The MultiPASS begins receiving the fax n Be sure to hang up the handset after you press Start or dial the remote receiving ID otherwise the call will be disconnected You can change the number for the remote receiving ID 00 to 99 or disable remote receiving 1 REMOTE RX p 14 7 The unit will beep if the handset is not hung up properly Make sure th...

Page 110: ...ve mode to ANS MACHINE MODE 1 Press Receive Mode to select ANS MACHINE MODE After a few seconds the LCD changes to this Ex display Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine Set the answering machine to answer on the first or second ring When recording the outgoing message on the answering machine The entire message must...

Page 111: ...res the received faxes in its memory When you turn on your PC the faxes will automatically be uploaded to your PC If you want to print a fax stored in memory instead of uploading it to your PC follow this procedure 1 Press Function 2 Press Memory Reference 3 Use d or u to select FILE PRINT 4 Press Set The MultiPASS prints all received faxes that were to be uploaded to your PC n The faxes you print...

Page 112: ...l alternate REC D IN MEMORY and INSTALL BC 33 Replace the Black BJ cartridge with the Colour BJ cartridge 1 p 12 12 The unit then prints automatically the colour fax stored in memory Setting Colour Reception Your MultiPASS is factory set to receive in colour when you receive colour faxes from fax machines that have colour capability Follow this procedure to disable or enable colour reception 1 Pre...

Page 113: ...of the message s and details on the action to take 1 p 13 5 n The MultiPASS memory can store up to approximately 416 pages You can set the MultiPASS not to store faxes in memory if a problem occurs during reception 1 MEMORY RX p 14 7 Once the pages are printed they are deleted from memory If the memory becomes full you will not be able to receive the remaining pages Contact the other party and ask...

Page 114: ... the caller s end Triple ring short short short for fax receiving Three short rings at regular intervals Any ring except triple ring depending on your switchboard for telephone conversation nYou can also set the MultiPASS for Telstra s FaxStream Duet service from the MultiPASS Suite 1 MultiPASS Suite Software User s Guide Contact Telstra for connection information Setting the MultiPASS for Network...

Page 115: ... you receive calls however the unit will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a fax Press Start to receive the fax If you do not pick up the handset the unit continues to ring until the other party hangs up If an answering mac...

Page 116: ...l is handled as a voice call This means that there is no switching delay at the caller s end nYou can also set the MultiPASS for Telecom s FaxAbility service from the MultiPASS Suite 1 MultiPASS Suite Software User s Guide Contact Telecom for connection information Setting the MultiPASS for Network Switch Follow this procedure to set the receive mode to NET SWITCH 1 Press Function 2 Press Data Reg...

Page 117: ...ne When you receive calls however the unit will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a fax Press Start to receive the fax If you do not pick up the handset the unit continues to ring until the other party hangs up If an answer...

Page 118: ...8 18 Receiving Faxes Chapter 8 ...

Page 119: ...eatures Special Dialling 9 2 Dialling an Overseas Number With Pauses 9 2 Switching Temporarily to Tone Dialling 9 4 Confirming a Dial Tone 9 5 Restricting Use of Your MultiPASS 9 6 Enabling Restriction of Your MultiPASS 9 6 Cancelling Restriction of Your MultiPASS 9 7 ...

Page 120: ...4 4 For colour sending press Colour B W to Currently used memory turn on its light 1 p 7 2 To adjust the resolution and contrast 1 pp 7 3 7 4 Standby to scan 4 Use the numeric buttons to dial the Ex international access code If you enter the wrong number press Stop then enter the correct number For details on international access codes contact your local telephone company 5 If necessary press R Pa...

Page 121: ... step 4 7 If necessary press R Pause to enter Ex a pause A pause at the end of a number P is fixed to ten seconds 8 Press Start to begin scanning for sending To cancel the transmission once dialling has started press Stop then T 1 p 7 9 nTo take advantage of the speed dialling features of your MultiPASS register frequently used overseas numbers for one touch or coded speed dialling 1 pp 6 3 6 6 TE...

Page 122: ...r of the information service The unit connects using the pulses required by your telephone line 4 When the recorded message of the information service answers press Function 5 Press Tone to switch to tone dialling Ex When Tone is pressed T is displayed in the LCD If you pressed Hook in step 1 you can pick up the handset if you need to talk to the other party 6 Use the numeric buttons to enter the ...

Page 123: ... dialling 1 Chapter 6 Follow this procedure for dial tone detection 1 During speed dialling registration when you Ex come to the step that requires you to enter the fax telephone number use the numeric buttons to enter the first part of the number before dial tone detection is required 2 Press Function 3 Press D T for dial tone detection Ex A small dot shows where the unit will wait for the dial t...

Page 124: ...ing To prevent access to the LOCK PHONE setting you need to register a password Follow this procedure to set the PASSWORD and LOCK PHONE settings 1 Press Function 2 Press Data Registration 3 Press Set 4 Use d or u to select SYSTEM SETTINGS 5 Press Set three times 6 Use the numeric buttons to enter a four Ex digit password 7 Press Set twice 8 Use d or u to select ON 9 Press Set DATE SETUP ON OFF LO...

Page 125: ...t a password and enabled the LOCK PHONE setting follow this procedure to cancel restriction of your MultiPASS 1 Press Function 2 Press Data Registration 3 Press Set 4 Use d or u to select SYSTEM SETTINGS 5 Press Set twice 6 Use the numeric buttons to enter the four digit password you previously registered 7 Press Set four times Ex 8 Use d or u to select OFF OFF ON LOCK PHONE PASSWORD 1234 PASSWORD...

Page 126: ...9 8 Special Features Chapter 9 9 Press Set 10 Press Stop to return to standby mode Ex Restriction of the unit is disabled Anyone can make calls or send faxes 15 00 FaxOnly DATE SETUP ...

Page 127: ...Chapter 10 Making Copies 10 1 Making Copies Chapter 10 Making Copies Documents You Can Copy 10 2 Copying Documents 10 2 Setting the Length of the Bottom Margin 10 4 ...

Page 128: ...n in the ADF 1 p 4 4 Currently used memory Standby to scan 4 Press Copy 5 For colour copying Press Colour B W to turn on its light Ex then press Image Quality to select the image quality setting you want You can select from the following PLAIN PAPER For colour copying on plain paper HIGH RES PAPER For colour copying on high resolution paper COLOUR SNAPSHOT For copying colour photos that are less t...

Page 129: ...n other modes you can only make enlargements in COLOUR SNAPSHOT mode 7 If you want to make multiple black white Ex copies use the numeric buttons to enter the number of copies You can make up to 99 black white copies You can only make one colour copy at a time 8 Press Start to begin copying To stop copying press Stop You may then need to open the operation panel to remove the document 1 p 13 3 n Y...

Page 130: ...Press Set 6 Use d or u to select BOTTOM MARGIN 7 Press Set Ex 8 Use d or u to select the length of the Ex bottom margin for colour copying and colour reception You can select from the following NORMAL The bottom margin is 26 mm larger than the bottom margin of a black white printed page SMALLER The bottom margin is 7 mm same length as the bottom margin of a black white printed page 9 Press Set 10 ...

Page 131: ...Reports and Lists 11 1 Reports and Lists Chapter 11 Reports and Lists Summary of Lists and Reports 11 2 ACTIVITY REPORT 11 3 TX Transmission REPORT 11 4 MULTI TX RX Transaction REPORT 11 5 RX Reception REPORT 11 5 ...

Page 132: ... enable or disable this feature or set the MultiPASS to print a report only when an error occurs You can also set the MultiPASS to print the first page of the document under the transmission report to remind you of the contents of the document Prints after reception of a document You can enable or disable this feature or set the MultiPASS to print a report only when an error occurs Prints after se...

Page 133: ...1 18 A 27 12 14 05 2 887 0166 Canon AUSTRALIA 0001 B CAST ECM 3 OK 01 18 A 27 12 14 10 905 795 1111 Canon CANADA 5003 AUTO RX ECM 1 OK 00 18 A 27 12 14 16 2 887 0166 Canon AUSTRALIA 5004 AUTO RX ECM 4 OK 03 59 A 27 12 14 27 20 545 8545 Canon EUROPA 0002 TRANSMIT COL 1 OK 01 20 A 27 12 14 30 20 545 8545 Canon EUROPA 0003 TRANSMIT COL 1 OK 04 12 27 12 14 53 03 3758 2111 Canon TOKYO 5005 AUTO RX ECM ...

Page 134: ...67 CANON 001 TX REPORT TX FUNCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION TEL 20 545 8545 CONNECTION ID Canon EUROPA ST TIME 27 12 14 59 USAGE T 00 18 PGS SENT 1 RESULT NG THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC 27 December 2001 Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading Berks 27 12 2001 14 59 FAX 123...

Page 135: ...an RX REPORT similar to the one below will be printed RX REPORT RECEPTION OK TX RX NO 5004 COLOUR RX CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA ST TIME 27 12 14 59 USAGE T 01 59 PGS 4 RESULT OK 27 12 2001 14 59 FAX 123 4567 CANON 001 COLOUR RX INDICATES A COLOUR RECEPTION OK RECEPTION SUCCESSFUL NG SOME OR NO PAGES RECEIVED NUMBER OF PAGES RECEIVED RECEPTION DURATION RECEPTION TIME MUL...

Page 136: ...11 6 Reports and Lists Chapter 11 ...

Page 137: ...r 12 3 Cleaning the Scanner Components 12 5 Cleaning the Rollers 12 6 BJ Cartridge 12 7 BJ Cartridges and BJ Tanks 12 7 When to Replace a BJ Cartridge or BJ Tank 12 8 Testing and Cleaning the BJ Cartridge Print Head 12 10 Printing the Nozzle Check Pattern 12 10 Cleaning the BJ Cartridge Print Head 12 11 Replacing the BJ Cartridge 12 12 Aligning the Print Head 12 16 Replacing a BJ Tank 12 18 ...

Page 138: ...1 pp 7 17 8 11 8 13 Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges c Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the MultiPASS these can damage the MultiPASS components Cleaning the MultiPASS Exterior Follow this procedure to clean the MultiPASS...

Page 139: ...int quality clean the unit s print area periodically Follow this procedure to clean inside the MultiPASS 1 Disconnect the power cord from the MultiPASS 2 Open the document tray 3 Lift the handle to open the printer cover cDo not touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality RIBBON CABLE ROUND SHAFT GUIDE RAIL HANDLE ...

Page 140: ... cloth to remove any ink or paper debris from the unit s interior shaded area especially around the platen Be careful not to touch the BJ cartridge or its holder 5 When you are finished close the printer cover 6 Close the document tray 7 Reconnect the power cord ...

Page 141: ...onents Separation guide and separation roller Wipe with a clean soft dry lint free cloth White sheet and scanning glass Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth n If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft cloth to avoid scratching the components cDo not use tissue pa...

Page 142: ... the separation roller 7 When you are finished close the operation panel by pressing it down from the centre Be sure to close the operation panel until it locks into place or the unit will not function properly 8 Close the document tray 9 Reconnect the power cord Cleaning the Rollers You may need to clean the MultiPASS rollers after using a package of high resolution paper This process removes pap...

Page 143: ...in colour It contains four BJ tanks Photo black photo cyan photo magenta and yellow InkTank BC I 3ePC Ma de in Jap an PUSH InkTank BC I 3ePM Ma de in Jap an PUSH InkTan BC I 3e Ma de in Jap an PUSH Photo Ma de in Jap an PUSH Cyan Magenta Yellow Black Photo Photo Photo Photo InkTank BCI 3ePBK Photo Ink Tank BCI 3ePBK Photo BCI 3ePC Ink Tank BCI 3ePM Ink Tank BCI 3eY Ink Tank Black Cyan Magenta Yell...

Page 144: ... your colour printouts appear to be missing a colour In general you will need to replace a BJ tank in the following situations If you have been using a BJ tank for over six months If your output is blank If your printouts appear to be missing a colour If one of the messages below appears in the LCD C INK EMPTY Cyan BJ tank is empty M INK EMPTY Magenta BJ tank is empty Y INK EMPTY Yellow BJ tank is...

Page 145: ... 12 10 2 There is no problem with the BJ cartridge or tanks Try adjusting the print settings 1 MultiPASS Suite User s Guide 3 Print the nozzle check pattern again 1 p 12 10 2 Perform normal print head cleaning HEAD CLEANING setting 1 p 12 11 You should now be able to print properly You can clean the print head up to five consecutive times if necessary 4 Perform deep print head cleaning HEAD REFRES...

Page 146: ...nozzle is operating properly Refer to the flow chart 1 p 12 9 for the correct order of testing and cleaning the BJ cartridge print head Follow this procedure to print the nozzle check pattern 1 Press Function 2 Press Cleaning 3 Press Set The MultiPASS prints the nozzle check pattern When the Colour BJ cartridge is installed the pattern includes all four colours yellow magenta cyan and black nPrint...

Page 147: ...e best possible print quality clean the BJ cartridge print head from time to time Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ tanks If your printing is faint you can often correct the problem by adjusting the print settings 1 MultiPASS Suite User s Guide Follow this procedure to clean the BJ cartridge print head 1 Press Function 2 P...

Page 148: ...other operation Follow this procedure to replace the BJ cartridge 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the handle to open the printer cover The cartridge holder automatically moves to the centre of the unit c Do not try to manually move or stop the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may ...

Page 149: ... quality 5 Remove the new BJ cartridge from its package then remove the orange protective cap q and tape w Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape 6 Insert the BJ cartridge into the cartridge holder then lower the blue cartridge lock lever until it locks into position 1 2 DO NOT TOUC...

Page 150: ...e simply replacing the BJ cartridge and not the BJ tanks reinsert the partially used BJ tanks into the new BJ cartridge Be sure to insert them in their correct slot and from right to left For a new BJ tank carefully remove the packing film taking care not to remove the label from the BJ tank Discard the packing film and cap Never attempt to reattach them to the BJ tank Do not touch the ink port on...

Page 151: ...e the BJ cartridge to clog 11 Close the printer cover The LCD displays CART RETURN while the cartridge holder moves to its home position on the right side of the unit The MultiPASS then cleans the print head which takes about 20 seconds 12 Close the document tray 13 Align the print head 1 p 12 16 nIf you need to unplug the MultiPASS wait until the unit is in standby mode time and receive mode disp...

Page 152: ...ss Cleaning 3 Use d or u to select ALIGN PRINT HEAD 4 Press Set twice The MultiPASS prints the HS pattern 1 sample below 5 Press Set again 6 For the printed B1 pattern use d or u Ex to enter the value above the perfectly aligned lines 7 Press Set 8 For the printed B2 pattern use d or u Ex to enter the value above the perfectly aligned lines HS B2 4 HS B2 0 DATA ENTRY OK HS B1 4 HS B1 0 HS CHANGE V...

Page 153: ...n use d or u Ex to enter the value above the perfectly aligned lines 12 Press Set 13 For the printed B2 pattern use d or u Ex to enter the value above the perfectly aligned lines 14 Press Set 15 Press Stop to return to standby mode Ex 15 00 FaxOnly HS PATTERN PRINT HQ B2 1 HQ B2 0 DATA ENTRY OK HQ B1 1 HQ B1 0 HQ CHANGE VALUE HQ PATTERN PRINT DATA ENTRY OK ...

Page 154: ...printing or performing another operation Leave the BJ cartridge installed in the MultiPASS and follow this procedure to replace a BJ tank 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the handle to open the printer cover The cartridge holder automatically moves to the centre of the unit c Do not try to manually move or stop the cartridge holder since this may damage the u...

Page 155: ...fully remove the packing film taking care not to remove the label from the BJ tank Discard the packing film and cap Never attempt to reattach them to the BJ tank Do not touch the ink port on the BJ tank Spilled ink can stain any surface protect yourself and your work area 6 Insert the BJ tank into the empty slot in the BJ cartridge then press it down from the top until it clicks into position InkT...

Page 156: ...n the right side of the unit The MultiPASS then cleans the print head which takes about 20 seconds 9 Close the document tray nIf you need to unplug the MultiPASS wait until the unit is in standby mode time and receive mode displayed in the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Colour or Photo BJ cartridge Made in ...

Page 157: ...3 3 Jams in the ADF 13 3 Jams in the Multi Purpose Tray 13 4 LCD Messages 13 5 Paper Feeding Problems 13 13 Faxing Problems 13 14 Sending Problems 13 14 Receiving Problems 13 16 Copying Problems 13 19 Telephone Problems 13 20 Print Quality Problems 13 20 Printing Problems 13 22 General Problems 13 24 If a Power Cut Occurs 13 26 ...

Page 158: ...ASS yourself may void the limited warranty c If the MultiPASS makes strange noises emits smoke or strange smells unplug it immediately and contact your local authorised Canon dealer or the Canon help line Do not attempt to disassemble or repair the unit yourself If you need to contact Canon directly make sure you have the following information Product name MultiPASS C100 Serial number The serial n...

Page 159: ...out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document Pull it gently in either direction If a multipage document is loaded remove the entire document from the ADF n If the paper does not pull out easily do not force it Contact your local authorised Canon dealer or the Canon help line 4 When you are finished cl...

Page 160: ...ll any jammed paper out of the unit as shown 3 Remove the paper stack from the multi purpose tray and reload it 1 p 2 17 Make sure the stack does not exceed the paper limit mark P 4 Press Resume to start the operation again If you are printing from a Windows application follow the instructions displayed by the software on your PC nIf the paper jam occurred while a fax was being received into the M...

Page 161: ... tone rotary pulse setting on your unit is incorrect The receiving fax machine did not answer within 55 seconds after all automatic redialling attempts Wait for the unit to automatically redial the number If you want to cancel automatic redialling wait until the unit starts dialling the number press Stop then T 1 p 7 11 Try sending the document at a later time Check the fax number and dial again C...

Page 162: ...age document The size of the paper in the multi purpose tray and that specified in the PAPER SIZE setting are different Replace the BJ tank 1 p 12 18 The unit will then print automatically any faxes received in memory Clear the paper jam or whatever is obstructing the cartridge holder and then press Resume Do not attempt to move the cartridge holder manually Wait until the cartridge holder stops t...

Page 163: ...or any obstruction paper clip small object etc Check also for a paper jam and clear the jam if necessary 1 p 13 4 Then press Resume and start again Press Resume Reinstall the BJ cartridge 1 p 2 13 and start again In either case if the error does not clear try unplugging the unit Wait several minutes then plug it back in Also try replacing the BJ cartridge with a new one 1 p 12 12 Contact your loca...

Page 164: ...r than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition 1 ECM RX p 14 7 ECM transmissions may take longer than normal transmissions Turn off ECM if you need to transmit quickly or if you know your local lines are in good condition 1 ECM TX p 14 6 Replace the BJ cartridge with the Colour BJ cartridge 1 p 12 12 Replace the BJ cartrid...

Page 165: ...Magenta BJ tank in the Colour or Photo BJ cartridge is empty The unit s memory is full because it has received too many documents or a very long or detailed document Replace the BJ cartridge with the Colour or Black BJ cartridge 1 p 12 12 Alternatively enable the PHOTO INK PRINT setting 1 p 14 8 Replace the BJ cartridge with the Colour or Photo BJ cartridge 1 p 12 12 Replace the BJ tank 1 p 12 18 ...

Page 166: ... group The Photo BJ cartridge is installed in the unit Divide the document and send or copy each part separately To free up space in the unit s memory print or delete any documents in memory you no longer need 1 pp 7 17 7 19 8 11 8 13 If you need more space wait for the unit to send any faxes Also print or delete any documents in memory you no longer need 1 pp 7 17 7 19 8 11 8 13 Contact the other...

Page 167: ...support colour faxing You pressed Stop to cancel the transmission When the unit sends or receives a fax it assigns it a unique identification number nnnn Press T to print the colour document with the Photo BJ cartridge or press to cancel printing Alternatively enable the PHOTO INK PRINT setting 1 p 14 8 Load paper in the multi purpose tray 1 p 2 17 replace the BJ cartridge or tank s 1 pp 12 12 12 ...

Page 168: ...he BJ cartridge print head may have become too hot The Yellow BJ tank in the Colour or Photo BJ cartridge is empty The unit continues to send the document as memory becomes available Allow the unit to cool down The unit will resume printing when it has cooled down Replace the BJ tank 1 p 12 18 The unit will then print automatically any faxes received in memory Message Error Code Cause Action ...

Page 169: ...ith the left edge of the stack 1 p 2 19 Make sure the paper exit path is clear Multiple sheets load into the MultiPASS at the same time Paper may not be loaded correctly Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly 1 p 2 17 Sheets of paper may be sticking together Be sure to fan the paper stack before loading it in the multi ...

Page 170: ...ded properly 1 p 5 7 Do not load more than 10 envelopes in the multi purpose tray The envelopes you are using may not meet the requirements for the MultiPASS Envelopes must be European DL or U S Commercial No 10 envelopes 1 pp 5 2 5 4 nFor additional troubleshooting 1 MultiPASS Suite User s Guide Faxing Problems Sending Problems You cannot send a fax The MultiPASS may have overheated Unplug the Mu...

Page 171: ...other party s fax machine does not support colour faxing thus enabling you to send colour documents to any fax machine without an error occurring There may be other documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print an ACTIVITY REPORT and check for an error 1 p 11 3 The telephone line may not be working properly Make su...

Page 172: ...must be set to FAX ONLY MODE Fax Tel Mode ANS MACHINE MODE or NET SWITCH 1 Chapter 8 If you have set ANS MACHINE MODE confirm that an answering machine is connected to the MultiPASS and that it is turned on with an outgoing message properly recorded 1 p 8 10 The MultiPASS may have a document stored in memory Print out any documents stored in memory 1 pp 7 17 8 11 8 13 The MultiPASS Suite may have ...

Page 173: ...ines cannot send the CNG signal that tells your MultiPASS the incoming call is from a fax machine In such cases you will have to receive the fax manually 1 p 8 8 Cannot receive a document manually You may have disconnected the call by pressing Start or dialling the remote receiving ID after hanging up the handset Always press Start or dial the remote receiving ID before hanging up the handset Othe...

Page 174: ...ceiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The other part...

Page 175: ...ment may not have been loaded correctly into the ADF Remove the document stack it if necessary and load it into the ADF correctly 1 p 4 4 Check that the document feed lever is set for the type of document you are copying 1 p 4 2 Make sure the operation panel is closed The BJ cartridge or tanks may not be installed properly Make sure the BJ cartridge and tanks are installed properly 1 p 2 13 The Mu...

Page 176: ...nit is plugged into a power strip make sure the power strip is plugged in and turned on Print Quality Problems The print quality is not what you expect print is not clear is splashed has missing dots or white streaks The print media you are using may not be supported by the MultiPASS Make sure you are using the recommended print media 1 p 5 2 You may be printing on the wrong side of the paper Some...

Page 177: ...rint images that contain large quantities of ink the paper may curl and rub Set the paper thickness lever to e down 1 p 5 6 The MultiPASS prints only in black You are printing from an application that supports colour printing but your output is black ink only The BJ cartridge or tanks may not be installed properly Make sure the BJ cartridge and tanks are installed properly 1 p 2 13 The BJ cartridg...

Page 178: ...may not be plugged in securely Check that the power cord is plugged securely into the MultiPASS and into the wall outlet 1 p 2 9 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on The printer cable may not be securely connected to the MultiPASS and PC Check the printer cable connection 1 p 2 8 The printer cable may not be the correct type Make sure you ...

Page 179: ... p 13 5 and replace if necessary 1 p 12 18 The printed output is not what you expected The printer cable may not be securely connected to the MultiPASS and PC Check the printer cable connection 1 p 2 8 The printer cable may not be the correct type Make sure you have the correct printer cable type 1 p 2 8 The printer cable may be too long Make sure you have the correct length cable 1 p 2 8 Printout...

Page 180: ...eshooting refer to Print Quality Problems 1 p 13 20 and the MultiPASS Suite User s Guide General Problems The MultiPASS has no power The power cord may not be plugged in securely Check that the power cord is plugged securely into the MultiPASS and into the wall outlet 1 p 2 9 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on The power cord may not be s...

Page 181: ...t be plugged in securely Check that the power cord is plugged securely into the MultiPASS and into the wall outlet 1 p 2 9 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on If the LCD remains blank unplug the unit wait five seconds then plug it in again ...

Page 182: ... calls if you connected the optional handset or a telephone to your unit When power is restored to the MultiPASS the unit will automatically print a list of documents that were stored in memory at the time of the power cut nIf there is no paper in the multi purpose tray when power is restored the LCD displays LOAD PAPER If this occurs press Resume to return to standby mode The MEMORY CLEAR REPORT ...

Page 183: ...hapter 14 Summary of Settings Understanding the Menu System 14 2 Accessing the Menus 14 2 User Settings Menu 14 4 Report Settings Menu 14 5 TX Transmission Settings Menu 14 6 RX Reception Settings Menu 14 7 Printer Settings Menu 14 8 System Settings Menu 14 9 ...

Page 184: ...usting any settings you may want to print the USER S DATA LIST to check the current settings 1 p 3 9 Accessing the Menus Follow this procedure to access the different menus 1 Press Function 2 Press Data Registration 3 Press Set 4 Use d or u to select the menu you want Ex You can select from the following USER SETTINGS 1 p 14 4 REPORT SETTINGS 1 p 14 5 TX SETTINGS 1 p 14 6 RX SETTINGS 1 p 14 7 PRIN...

Page 185: ...ss sub settings press Set To return to a previous level press Data Registration For your settings to be registered be sure to press Set after making a selection or entering information If at any stage you wish to return to standby mode press Stop If you pause for more than 60 seconds while accessing a menu the unit will automatically return to standby mode 7 When you are finished press Stop to Ex ...

Page 186: ...ated properly in its cradle Sets the volume of the MultiPASS sounds Selects the ring volume when the MultiPASS detects a voice call Selects the keypad touch beep volume Selects the error alarm volume Selects the line monitor volume sound during dialling Selects the volume of incoming calls Selects the dialling method the MultiPASS uses for your telephone line type 1 p 3 10 Enables dialling through...

Page 187: ...of the fax under the report black white faxes only Enables disables automatic printing of a reception report 1 p 11 5 OUTPUT NO No report is printed PRINT ERROR ONLY Prints a report only when a reception error occurs OUTPUT YES Prints a report every time you receive a document Sets the ACTIVITY REPORT option 1 p 11 3 Enables disables automatic printing of an ACTIVITY REPORT after every 20 transact...

Page 188: ...seconds if sending to multiple destinations OFF Scanning does not start automatically You need to press Start to begin scanning Enables disables sending of colour documents to fax machines that do not have colour faxing capability OFF Colour documents cannot be sent to fax machines that do not support colour faxing ON Colour documents can be sent to fax machines that do not support colour faxing T...

Page 189: ...gs for a specified time If you select ON above selects the length of time the MultiPASS rings before switching to fax receive mode Enables disables remote receiving If you select ON above selects the remote receiving ID Enables disables memory reception of a document e g when an error occurs Enables disables colour fax reception 1 p 8 12 ON OFF FAX ONLY MODE NET SWITCH FAX TEL AUTO SW OFF ON 2 TIM...

Page 190: ...oaded in the multi purpose tray Selects the length of the bottom margin for colour copying and colour reception 1 p 10 4 Enables disables printing of received faxes documents in memory reports and black white copying with the Photo BJ cartridge ON OFF VERTICAL ONLY HORIZ VERTICAL A4 LTR LGL NORMAL SMALLER ON OFF Printer Settings Menu For details on accessing the settings below 1 pp 14 2 14 3 Setti...

Page 191: ...te format displayed in the LCD and printed on the faxes you send Selects the language of the LCD messages Selects the speed at which the MultiPASS starts transmitting Selects the speed at which the MultiPASS starts receiving 0000 to 9999 OFF ON DD MM YYYY YYYY MM DD MM DD YYYY ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN 33600bps 1...

Page 192: ...14 10 Summary of Settings Chapter 14 ...

Page 193: ...Appendix A Specifications A 1 Specifications Appendix A Specifications General Specifications A 2 Facsimile A 2 Copier A 3 Telephone A 3 Printer A 3 BJ Cartridges A 4 Scanner A 4 ...

Page 194: ...mile Applicable Line Public Switched Telephone Network PSTN Compatibility G3 Data Compressing System MH MR MMR JBIG JPEG Modem Type Fax modem Modem Speed 33600 14400 9600 7200 4800 2400 bps Automatic fallback Transmission Speed Black White Approx 3 seconds page at 33 6 Kbps ECM MMR transmitting from memory Colour Approx 1 minute page at 33 6 Kbps ECM JPEG transmitting from memory Scanning Image Pr...

Page 195: ...Printing Resolution 360 360 dpi Reduction 70 80 90 Enlargement 150 200 COLOUR SNAPSHOT mode only Copy Speed Black White A4 size Approx 3 pages minute Colour COLOUR DRAFT mode A4 size Approx 30 seconds page PLAIN PAPER mode A4 size Approx 210 seconds page HIGH RES PAPER mode A4 size Approx 305 seconds page COLOUR SNAPSHOT mode 102 152 mm Approx 120 seconds page No of Copies Black White Maximum 99 c...

Page 196: ...state electronic scanning by contact image sensor Scanning Image Processing Halftones 256 levels of grey Colour 16 777 216 colours Resolution 600 600 dpi Effective Scanning Width 214 mm Compatibility TWAIN Scanning Speed B W Text 30 150 dpi 5 4 seconds page B W Text 151 300 dpi 10 9 seconds page B W Text 301 600 dpi 21 7 seconds page Greyscale 30 150 dpi 5 4 seconds page Greyscale 151 300 dpi 10 9...

Page 197: ...Appendix B Options B 1 Options Appendix B Options Optional Handset B 2 Package Contents B 2 Attaching the Handset to Your MultiPASS B 3 Maintaining Your Handset B 4 ...

Page 198: ...er R E N UK only Your British Telecom line has a maximum R E N capacity of 4 Your MultiPASS has an R E N value of 1 unless otherwise stated and so does this handset You can therefore use additional equipment with a total R E N value of up to 2 If the R E N value exceeds 4 the ringer volume will be reduced and one or more of the connected equipment may not function HANDSET HANDSET CRADLE SCREWS WIT...

Page 199: ...he holes on the unit If you have difficulty inserting the plugs turn the unit so that the left side is facing you and the right side is against a wall This will allow you to insert the plugs without the unit moving 3 Use your finger to push the screws into the plugs If you have difficulty use a cross point screwdriver to push the screws all the way into the plugs Do not screw them in as the screws...

Page 200: ...ion be sure to follow these guidelines Do not leave your handset exposed to direct sunlight Do not install your handset in hot or humid conditions Do not spray aerosol polishes on your handset since they may enter the holes on your handset and cause damage Use a damp cloth to clean your handset ...

Page 201: ...iPASS with 8 10 Area printable 5 3 5 12 scanned document 4 3 Assembling MultiPASS 2 5 AUTO PRINT setting 14 5 AUTO REDIAL message 13 5 setting 14 6 Automatic document feed 4 2 4 4 4 5 Document Feeder See ADF redialling See Automatic redialling Automatic redialling cancelling 7 11 description 7 10 setting options for 7 11 7 12 B B T adaptor 2 3 2 7 Back print film 5 2 5 5 Banner paper 5 2 5 4 print...

Page 202: ...r 12 3 12 4 MultiPASS exterior 12 2 MultiPASS interior 12 3 to 12 6 periodic 12 2 to 12 6 print head 12 11 rollers 5 10 5 11 12 6 scanner components 12 5 12 6 sheet 5 10 5 11 Clear button 2 12 3 5 CLEAR PAPER JAM message 13 7 Coded Dial button 2 11 6 8 6 12 CODED SPEED DIAL LIST description 11 2 printing 6 13 sample 6 14 Coded speed dialling description 6 2 7 5 registering numbers for 6 6 6 7 usin...

Page 203: ... See Speed dialling switching temporarily to tone 9 4 through switchboard 3 11 3 12 with pauses 9 2 9 3 DISPLAY LANGUAGE setting 14 9 DOC MEMORY LIST description 11 2 printing 7 16 sample 7 16 DOC TOO LONG message 13 7 Document adding pages in ADF 4 6 deleting from memory 7 19 feed See Document feed feed lever 2 11 4 2 guides 2 10 in memory 7 16 to 7 19 loading 4 4 4 5 printing document in memory ...

Page 204: ...r 5 2 5 4 cleaning sheet 5 10 5 11 printing 5 10 5 11 Hook button 2 11 7 8 9 4 HORIZ VERTICAL setting 14 8 I Image Quality button 2 11 7 3 10 2 INCOMING RING setting 14 7 INSIDE IMAGE setting 14 4 INSTALL BC 33 message 13 8 INSTALL BC33 30 message 13 9 INSTALL BC33 34 message 13 9 Installing BJ cartridge 2 13 to 2 16 J Jack 2 6 2 7 Jams clearing 13 3 13 4 in ADF 13 3 in multi purpose tray 13 4 K K...

Page 205: ... See also individual message names MID PAUSE SET setting 14 6 Mistake correcting 3 5 MULTI TX RX Transaction REPORT 11 2 11 5 Multi purpose tray 2 10 capacity 5 2 jams in 13 4 loading paper 2 19 MultiPASS 2 2 assembling 2 5 C100 User s Guide this guide 1 2 2 2 cleaning 12 2 to 12 6 components 2 10 to 2 12 connecting to PC 2 8 name registering 3 7 3 8 number registering 3 7 3 8 registering informat...

Page 206: ...y instructions 1 6 Power cord 2 2 connecting 2 9 connector 2 9 Print head aligning 12 16 12 17 cleaning 12 11 testing 12 10 Print media See also individual print media names Canon specialty 5 9 to 5 13 quantity 5 2 requirements 5 2 selecting 5 4 5 5 size 5 2 specialty 5 9 to 5 13 type 5 2 weight 5 2 Print quality problems 13 20 to 13 22 PRINT W BC 34 message 13 11 PRINT WITH IMAGE setting 14 5 Pri...

Page 207: ...tion in MultiPASS 3 2 methods 3 2 MultiPASS name 3 7 3 8 MultiPASS number 3 7 3 8 one touch speed dialling 6 3 6 4 R button 3 11 3 12 sender information 3 6 to 3 8 via MultiPASS Suite 3 2 via operation panel 3 2 Regular dialling 7 5 REMOTE RX ID setting 14 7 REMOTE RX setting 14 7 Replacing BJ cartridge 12 12 to 12 15 BJ tank 12 18 to 12 20 Report See also individual report names button 2 12 3 9 6...

Page 208: ...buttons 2 11 2 12 See also individual button names Specialty print media 5 9 to 5 13 See also individual print media names guidelines 5 9 Speed dialling coded 6 2 6 6 to 6 8 7 5 description 6 2 group dialling 6 2 6 9 to 6 12 7 5 lists 6 13 6 14 methods 6 2 one touch 6 2 6 3 to 6 5 7 5 Start button 2 11 Stop button 2 11 Support customer 1 3 document 2 2 2 5 2 10 Switchboard dialling through 3 11 3 ...

Page 209: ...UNIT TELEPHONE setting 3 8 14 4 Unpacking MultiPASS 2 2 to 2 4 Uppercase letter mode 3 3 3 4 USB cable 2 8 User Settings menu 14 4 USER S DATA LIST description 11 2 printing 3 9 sample 3 9 User s Guide MultiPASS Suite Software 1 2 this guide 1 2 2 2 V VERTICAL ONLY setting 14 8 Volume ALARM VOLUME setting 14 4 CALLING VOLUME setting 14 4 KEYPAD VOLUME setting 14 4 LINE MONITOR VOL setting 14 4 RX ...

Page 210: ...I 10 Index ...

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