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Troubleshooting
If You Cannot Solve a Problem
If you cannot solve the problem after having referred to the information in this
chapter, contact your local authorized Canon dealer or the Canon help line. Please
have the following information ready when you contact Canon:
Product name (MF4690PL/MF4660PL)
Serial number (On the label located at the back of the machine)
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
If the machine makes strange noises, emits smoke or odd odor, turn off the main power switch immediately,
disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. Do not
attempt to disassemble or repair the machine yourself.
Attempting to repair the machine yourself may void the limited warranty.
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