11-25
Troubleshooting
Error Code
Description
Action
#0752
Some kind of error occurred in the
machine when sending a color
e-mail.
–
Try sending again before checking
the network conditions or settings.
–
The SMTP server name or POP
server name for e-mail is not
correct, or the server is not
functioning.
–
Check the SMTP server name,
domain name, POP server name,
and e-mail address in <E-MAIL/
I-FAX> in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The domain name or e-mail
address may not be set.
–
Check that the SMTP server is
operating properly.
–
The network is down.
–
Check the network status.
–
#0753
A TCP/IP error occurred while sending
an e-mail message. (Socket, Select
error, etc.)
Check the network cables and
connectors. If the machine still does
not operate normally, turn the main
power OFF, and then back ON.
#0755
You cannot send jobs because
TCP/IP is not functioning correctly.
–
Check <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The IP address is not set.
–
Check <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
When the machine was turned ON,
an IP address was not assigned to
the machine by the DHCP, RARP, or
BOOTP server.
–
Check <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>. Or wait a
while, and then try sending again.
–