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184

Chapter 6 Troubleshooting

Error Message

Error Content

Handling

Gap/Mark length difference
X

The gap/mark length of the
set paper differs from the gap/
mark length of the paper size
set by the application software
or printer driver.

If the paper is different, replace
with the proper paper.

If the application software or
printer driver's configuration
is different, click on the Status
Monitor's [Cancel Print Job]
and print again after correctly
configuring the paper size.

Paper load error.

The paper is not fed.

Reload a paper.

Check to make sure the printer
driver paper type settings are
correct.

*When using a custom paper size

XXXX ink empty.

（

"XXXX" represents Black, Cyan,

Magenta, or Yellow.)

There is no ink available for
printing.

Replace with a new ink tank.

XXXX ink tank setting error.

（

"XXXX" represents Black, Cyan,

Magenta, or Yellow.)

The ink tank is not inserted
properly.

Install the ink tank again.

XXXX ink tank abnormality X

("X" represents number)

（

"XXXX" represents Black, Cyan,

Magenta, or Yellow.)

The ink tank is not recognized.
Either the ink tank is abnormal
or an unsupported ink tank is
installed.

Replace with a new ink tank.

Maintenance cartridge full X

("X" represents number)

The maintenance cartridge's
ink is full.

Replace with a new maintenance
cartridge.

Maintenance cartridge
setting error.

The maintenance cartridge is
not installed correctly.

Install a maintenance cartridge
again.

Maintenance cartridge
abnormality X

("X" represents number)

The maintenance cartridge is
not recognized.

Replace with a new maintenance
cartridge.

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Summary of Contents for LX-D5500

Page 1: ...User s Guide CANON FINETECH NISCA INC 2018 4Y1 8614 020 LX D5500 COLOR LABEL PRINTER ...

Page 2: ... of Paper 29 Using the Manual Cutter 31 2 How to Print MakingPrints 35 CancelingPrinting 38 CancelingPrint Jobs from the Status Monitor 38 How to Pause Printing 39 3 How to Use the Printer Driver Opening the Printer Driver 41 Opening the Printer Driver Setup Window from the Application Software 41 Opening the Printer Driver Setup Window from the Devices andPrinters Folder 42 Opening the Printer Pr...

Page 3: ...Changing the Special Settings 105 Changing the Ink Jetting Amount for Printing 110 4 How to Use the Status Monitor Displaying the Status Monitor 116 Starting the Status Monitor 116 How to Start andDisplay the Status Monitor 117 Using the Status Monitor 120 5 Maintenance Cleaning the Print Head 126 Print Head Cleaning 127 CleaningDuringPrinting 128 AdjustingPrint HeadPosition 129 DetailedPrintheadP...

Page 4: ...Request of the print head check Appears on the Screen 181 List of Error Messages Warning Messages 182 Error Message 182 WarningMessage 188 7 How to Use the Auto Cutter Part Names andFunctions 191 Settings for Using Auto Cutter 192 Paper is Jammed 198 8 Appendix Moving the Printer 204 Shipping the Printer 208 UninstallPrinter Driver 212 About Network Utility 215 Starting the Network Utility 215 Con...

Page 5: ...ructions including notes for operation and additional explanations Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Sample Screens The sample LX D5500 printer driver screens displayed in this manual were created with Windows 10 Trademarks Canon and the Canon logo are registered trademarks of Canon Inc Microsoft and W...

Page 6: ...ny omissions or mistakes in this manual We can accept no responsibility for loss or damages resulting from the use of this printer or its software please accept this before you use the printer Legal Notice Legal Limitations on the Usage of Your Product and the Use of Images It is illegal to reproduce currency bills negotiable securities and other documents prohibited by law Reproduction of such it...

Page 7: ...rence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving a...

Page 8: ... Basic Operation This chapter describes basic things to remember before using this product Printer Part Names and Functions 5 Connecting the Printer and Computer 11 Turning the Printer On Off 14 Loading Paper 16 ...

Page 9: ...er cover Keys necessary for operation and lamps to indicate the state of printer are provided on this panel When using the manual cutter open this cover 3 Ink tank door P 150 8 Maintenance cartridge door P 157 Open this door when replacing ink tanks or opening the upper unit Open this door when replacing the maintenance cartridge 4 Paper delivery slot 9 Manual cutter P 31 Printed paper is delivere...

Page 10: ...ate 5 USB port P 12 A serial number for identifying the printer is shown on this plate The serial number is required when you contact customer support or require any sort of printer repairs Connect a USB cable here to connect to the computer 6 LAN port P 13 Connect a LAN cable here to connect to the computer 3 RS232C port 7 Power socket Connect a barcode reader to this port Connect the power cord ...

Page 11: ...Upper unit open lever 6 Maintenance cartridge Opens the upper unit Ink used to clean the print head is collected here 3 Jam release lever 7 Cleaning stick Pull down this lever when paper is jammed Use this cleaning stick when cleaning the transport section 4 Transport guide Right 8 Roll holder This guide is used to transport paper straight and detect the width of paper This holder is used to set p...

Page 12: ...feeds the paper backwards The possible back feed length is 300 mm 11 81 inch or less accumulated total When the auto cutter is installed it is 330 mm 12 99 inch or less accumulated total 2 Pause key 5 Ink warning lamp Bk C M Y P 156 Pressing this key suspends printing Pressing this key restarts printing These lamps indicate the remaining amounts of Black Bk Cyan C Magenta M and Yellow Y inks Lit T...

Page 13: ...eaning etc Off Instructions and print data cannot be received from the computer offline mode or Sleep mode 7 Error lamp P 182 Lights when an error occurs Lit An operator call error has occurred Blink A service call error has occurred Important Opening the ink tank door or maintenance cartridge door during printing will cause an error and suspends printing Do not open the ink tank door or maintenan...

Page 14: ...ally switches to sleep mode to save power when a certain amount of time elapses without receiving a print job or operating printer controls Power lamp is blinking and the Status lamp stays lit When print data is received the printer is automatically placed in the online status to start printing Status of the printer Receive data Power lamp Status lamp Online Printable Lighting Lighting Sleep Print...

Page 15: ...r is being booted before the desktop appears When the printer is printing When the printer driver is being installed When disconnecting the USB cable with the computer or printer powered be sure to remove the USB plug on the computer side USB hub side in advance When reconnecting the USB cable wait for at least 5 seconds after disconnecting it If you connect the USB cable too early the printer may...

Page 16: ...ith USB Cable 1 Connect the USB cable to the printer and then to the computer Note The printer driver must be installed prior to connecting the USB cable For instructions on how to install the printer driver refer to the Getting Started Guide ...

Page 17: ...e network LAN using a LAN cable Note Use a Category 5e or better twisted pair Ethernet cable Connection to a corporate LAN must be made by a network administrator For instructions on how to install the printer driver and how to connect a printer to a network refer to the Getting Started Guide ...

Page 18: ...rinter on 1 Press the Power key Printhead cleaning is performed the printer becomes ready for printing The status lamp stays lit when the printer is in the online mode PAUSE Note When the printer is in the sleep mode press the power key to return the printer to online mode The printer will also wake up from the sleep mode automatically as soon as it starts receiving a print job ...

Page 19: ...a given length of time elapses after switching to sleep mode the printer is automatically turned off P 99 Important Make sure the power lamp is off before removing the power plug Removing the power plug while the power lamp is lit or blinking could result in a dry print head paper jams and or poor quality prints If the printer will not be used for a long period of time disconnect the power cord an...

Page 20: ...the fixing screw of holder stopper and then remove the holder stopper 1 2 2 With the edge of the roll paper as shown below insert the roll holder Insert it firmly until the roll touches the flange of the roll holder leaving no gap Holder stopper ...

Page 21: ...topper in the roll holder and then tighten the fixing screw while lightly pressing it aganist the paper 1 2 4 Check that the printer is powered on If the printer is turned off press the power key to turn the printer on 5 Open the roll cover ...

Page 22: ...18 Chapter 1 Basic Operation 6 Push the lever of the paper guide to open it 1 2 7 Open the transport guide right and slide it as shown until it stops 1 2 ...

Page 23: ... holder in the printer 9 Set paper Insert paper along the left guide under the transport guide left until it stops at the roller in the feeder slot Paper stopping at the roller in the feeder slot is automatically pulled in a little 1 2 ...

Page 24: ...10 Slide the transport guide right in accordance with the width of paper Important Do not press the transport guide right with force against the paper edge A paper jam can result 11 Slowly close the transport guide right to lock it ...

Page 25: ...s paper is transported automatically 13 Close the roll cover Important Be sure to close the roll cover before printing Note If there is a large slack in the paper roll remove the roll and tighten the paper When using tag paper do not fold perforations Auto cutter may cut at wrong position ...

Page 26: ...er Using incompatible paper could cause paper jams and printer malfunctions If the printer will not be used for a long period of time remove paper from the printer to prevent it from discoloring and curling Place the removed paper in the supplied plastic bag or box and store it in a place which is not exposed to high temperature high humidity or direct sunlight It is recommended that unpacked pape...

Page 27: ...e top surface of the fanfold paper stack must be lower than the level at which paper is set in the printer Rear feeder slot 150 mm 5 9 inch 700 mm 27 6 inch Place the fanfold paper stack so that it is not fed to the printer in an oblique direction Feeding direction Fanfold Paper 90 within100 mm 3 9 inch Front ...

Page 28: ...asic Operation 1 Open the properties window of the printer P 43 2 Click the Utility tab and click Special Settings The Special Settings dialog box will appear 3 Check Fanfold Paper Mode check box and then press Send ...

Page 29: ...ded Be sure to close the roll cover before printing When loading roll paper uncheck the Fanfold Paper Mode check box in the Special Settings When using fanfold paper the temperature and humidity of the installation environment must be 15 degrees Celsius 59 degrees Fahrenheit and 40 or higher respectively to assure the print quality ...

Page 30: ...26 Chapter 1 Basic Operation Changing Paper 1 Open the roll cover 2 Push the lever of the paper guide to open the guide 1 2 ...

Page 31: ...27 Loading Paper 3 Open the transport guide right and slide it rightward until it stops 1 2 4 While pressing the jam release lever down pull the paper out 1 2 ...

Page 32: ...28 Chapter 1 Basic Operation 5 Remove the roll holder 6 Load new paper P 16 Note Roll holder may idle when pressing BACK FEED Key with small remaining amount of paper ...

Page 33: ...is displayed on the Status Monitor and the printer stops To continue printing load new paper following the procedure described below 1 Open the roll cover Note Roll holder may idle when starting printing with small remaining amount of paper 2 Confirm the tape adhered at the trailing edge of paper ...

Page 34: ...pter 1 Basic Operation 3 Push the lever of the paper guide to open the guide 1 2 4 Remove the tape 5 While pushing the jam release lever down pull out paper through the delivery slot 1 2 6 Load new paper P 16 ...

Page 35: ... is complete cut the label using the manual cutter Caution Use caution with the manual cutter be careful not to touch the sharp edges It may result in personal injury Be sure that the label printing is completed prior to cutting the label 1 Open the cutter cover ...

Page 36: ...32 Chapter 1 Basic Operation 2 Hold the printed label as shown 3 Cut the label by moving the cutter as shown below while pressing it lightly ...

Page 37: ...33 Loading Paper 4 Return the cutter to its original position then close the cutter cover Note When the cutter has become dull contact your place of purchase Do not disassemble the cutter ...

Page 38: ...Chapter 2 How to Print The section describes how to basic printing procedure Making Prints 35 Canceling Printing 38 ...

Page 39: ...crosoft Windows Power Saver or Power Option settings will prevent the computer from entering a sleep state Follow the procedure below to open the Windows Power Saver or Power Option settings Windows 10 Selecting Control Panel Control Panel Power Options For Windows 8 1 Windows 7 Selecting Control Panel Hardware and Sound Power Options Refer to Microsoft Windows product documentation for instructio...

Page 40: ...correct paper type to ensure optimal print quality P 60 If the paper size you want to select is not found in the list use the Customize feature to create a custom paper size P 52 See How to Use the Printer Driver to modify print settings to suit specific purposes P 41 5 Click OK ...

Page 41: ...ize could cause ink to be ejected into the transport area If this occurs clean the transport area P 163 If the application software and printer driver have the same setting options such as Paper Size Orientation and Copies the settings made by the application software may be given priority The print settings made by the application software are used only by this application software To make print ...

Page 42: ...ter will be canceled Note If the Status Monitor is not displayed check the following items Click the Status Monitor icon if it is minimized in the Status bar or Status Tray Confirm that the auto start function for the Status Monitor is not disabled P 118 To start the status monitor click Start Status Monitor in the Utility tab P 116 Besides the status monitor you can cancel printing from the Print...

Page 43: ... Printing To stop printing temporarily press the Pause key on the operation panel Press the Pause key again to resume printing PAUSE FEED BACK FEED STATUS ERROR BK C M Y MC Note Printing can be paused to perform printhead cleaning P 128 ...

Page 44: ...describes the function of the each item in the printer driver dialog box Opening the Printer Driver 41 Using Page Setup Features 44 Using Print Quality Features 67 Using the Overlay Settings Feature 80 Using Advanced Settings 91 Using Utility Features 94 ...

Page 45: ...documents Opening the Properties window P 43 Display the Utility tab to perform printer maintenance or change printer settings OpeningthePrinterDriverSetupWindowfromtheApplicationSoftware Note The procedure may be different depending on the application software you use For more details refer to the Instruction Manual that comes with your application software 1 Select Print from the Files menu or t...

Page 46: ...he Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers Windows 7 Select the Start menu Devices and Printers 2 Right click on the Printer icon and then select the Printing Preferences The printer driver setup window appears Important The settings that can be configured on the Utility tab of the printer properties window are different from those that can be configure...

Page 47: ...on the Printer icon and then select the Printer Properties The printer properties window appears Important Some Windows functions and print settings are displayed in the printer properties window Print settings are located in the General tab and the Utility tab of the printer properties window Refer to Windows product documentation for information related to Windows functions The settings that can...

Page 48: ...w 1 2 3 4 5 6 7 8 9 12 11 13 14 10 1 Paper Size Preview The current paper size is displayed in a preview 2 Print Orientation Preview Paper orientation for printing is displayed in a preview 3 Favorites P 46 Register commonly used print settings 4 Register Delete Register or delete Favorites 5 Paper Size P 51 Set a paper size 6 Custom Paper Size P 52 Set an optional paper size ...

Page 49: ...5 12 Check Settings P 65 Displays the current print settings 13 Version Information P 66 Displays the printer driver version and copyright information 14 Defaults Reset the Page Setup tab to its defaults Important Keep the following points in mind when running Obtain Printer Information Close the Status Monitor if it is running If this function is run on a shared printer make sure the Status Monit...

Page 50: ...rinter driver is displayed from the application software it is not possible to register or delete settings in from Favorites To do so display the Settings screen of the printer driver from the Devices and Printers folder of Windows 1 Open the printer driver setup window from the Devices and Printers folder P 42 2 On the Page Setup tab Color tab Cutteer Settings tab Overlay Settings tab and Advance...

Page 51: ... Setup Features 4 Click Register Delete The Register Delete Favorites dialog box appears 5 Enter a desired name in the Setting File Name entry box and then confirm the Setting Contents A confirmation message appears ...

Page 52: ...Use the Printer Driver Note Entry in the Setting File Name entry box is mandatory Up to 16 characters can be entered Spaces and tabs are not allowed 6 Click Yes The print settings are registered in the Favorites 7 Click OK ...

Page 53: ...ng a Favorite To delete a registered favorite select if from the Registered Settings List and then click Delete Confirming a Registered Favorite Settings Clicking Check Settings on the Page Setup tab allows you to confirm the print settings registered in Favorites Clicking Copy in the dialog box allows you to copy the print settings to the clipboard of the OS To read the copied print settings past...

Page 54: ...Half tone Process Error Diffusion Color Correction Driver Correction Monochrome Print Off Print the gradation smoothly Off Sharpness 0 None Color Balance Bk C M Y All 0 Brightness Normal Density 0 Contrast 0 Cutter Settings Auto Cutter Off Overlay Settings Overlay Off Print Mode Preview Comment Print the overlay with simple setting Advanced Settings Print Order Ascend Paper Speed 200mm sec 8 6 in ...

Page 55: ...in a preview Standard label paper In addition to the three selections for standard paper sizes you can also register twelve custom paper sizes Paper Size Paper Form Paper Size W L mm Margins mm Gap Mark mm Gap mm Top Bottom Left Right Left Right 4 X 1 5 Label Gap Label Gap 97 3 38 1 1 5 1 5 1 5 1 5 2 5 2 0 2 3 4 X 3 Label Gap Label Gap 97 3 76 2 1 5 1 5 1 5 1 5 2 5 2 0 2 3 ...

Page 56: ...ze width length etc which cannot be selected from the Paper Size pull down menu of the printer driver as Customize However this setting is effective only for the documents that are currently open Paper Size Paper Form Paper Size W L mm Margins mm Gap Mark mm Gap mm Top Bottom Left Right Left Right Customize Label Gap 101 6 127 1 5 1 5 3 0 1 5 6 4 0 5 3 9 Setting a Custom Paper Size If the desired ...

Page 57: ...1 Open the printer driver setup window from the Devices and Printers folder P 42 2 Click Custom Paper Size on the Page Setup tab The Custom Paper Size Settings dialog box opens 3 Select a basic paper size from the Paper sizes list ...

Page 58: ...ecognized on detecting a label gap Label Marker A TOF mark is printed on the back of label paper to identify the leading edge of the paper Tag Marker A TOF mark is printed on the back of tag paper to identify the leading edge of the paper Label No TOF No TOF mark is printed on the back of label paper Tag No TOF No TOF mark is printed on the back of tag paper 5 Enter the paper size Gap Mark length ...

Page 59: ...55 Using Page Setup Features 6 Click Register A confirmation message appears 7 Click Yes 8 Click OK ...

Page 60: ... Gap Printing area Right gap Right margin Bottom margin Top margin Paper length Gap length Mark Label Marker Label Printing area Left margin Right margin Top margin 2 Bottom margin 2 Paper width Paper length 1 Mark length Printing area Tag Marker Mark Left margin Right margin Bottom margin Top margin Paper width Paper Length 1 Mark length Feeding Direction Feeding Direction Feeding Direction Feedi...

Page 61: ...gin Right margin mm inch 1 5 0 06 Paper Width 3 0 12 Right margin Gap Mark length mm inch 2 5 0 1 9 5 0 37 Left Gap mm inch 0 5 0 02 2 5 0 10 Right Gap mm inch 0 5 0 02 95 5 3 76 Label Marker Tag Marker Minimum Maximum Paper Width mm inch 25 0 0 98 120 0 4 72 Paper Length mm inch 6 0 0 24 500 0 19 69 Top margin mm inch 1 5 0 06 Paper Width 3 0 12 Bottom margin Bottom margin mm inch 1 5 0 06 Paper ...

Page 62: ... Paper Width mm inch 25 0 0 98 120 0 4 72 Paper Length mm inch 6 0 0 24 500 0 19 69 Top margin mm inch 1 5 0 06 Paper Width 3 0 12 Bottom margin Bottom margin mm inch 1 5 0 06 Paper Width 3 0 12 Top margin Left margin mm inch AIS Mode OFF 2 5 0 10 Paper Width 3 0 12 Right margin AIS Mode ON 2 7 0 11 Right margin mm inch AIS Mode OFF 2 5 0 10 Paper Width 3 0 12 Left margin AIS Mode ON 2 7 0 11 Gap ...

Page 63: ... is a function to reduce consumption of the print head P 105 When activated left and right minimum margin is 2 7 mm 0 11 inch In tne case of Label Gap the total of the left margin and left gap or the total of the right margin and right gap is 2 7 mm 0 11 inch Do not print outside the printable area of the selected paper Printed image may be blurred when the image is placed within 7 5mm from paper ...

Page 64: ...coated paper to print Gloss Choose when you select glossy paper to print Synthetic Choose when you select Synthetic paper to print Note Select the correct paper type in order to receive optimal print quality When a paper type associated with Profile the start character is is selected the Color Correction Print the gradation smoothly and Brightness cannot be adjusted ...

Page 65: ...rint under Orientation Printed results for portrait and landscape orientation can be achieved by following the descriptions below Portrait Select this option to print the document rotated 90 degrees to the right in relation to the direction of paper feeding Direction of paper feed ...

Page 66: ...rizontally in relation to the direction of paper feeding Direction of paper feed 180 degree Rotation Check this check box to print a document set for Portrait or Landscape rotated 180 degrees Portrait rotated 180 degrees Direction of paper feed Landscape rotated 180 degrees Direction of paper feed ...

Page 67: ...orientation check box so that proper printing takes place according to the Orientation setting of the printer driver Document Print result Landscape Portrait Note Choose this setting when proper printing is not possible from the application software Normally you do not have to Choose this setting Even if Print with the selected orientation is specified proper printing may not be possible from some...

Page 68: ...nting a document is in the Landscape Select Portrait from the Orientation of the printer driver Document Orientation of the printer driver Landscape Portrait When printing a document is in the Portrait Select Landscape from the Orientation of the printer driver Document Orientation of the printer driver Portrait Landscape 3 Click OK ...

Page 69: ...etting Contents Click Check Settings to confirm the current paper settings ジ Note On the displayed screen clicking Copy allows you to copy the settings To read the copied settings paste them to the page of an application software such as Notepad ...

Page 70: ...printer connected Important Keep the following points in mind when running Obtain Printer Information Close the Status Monitor if it is running If this function is run on a shared printer make sure the Status Monitor has not been launched on the client when working on a server or has not been launched on the server when working on the client The process may not be completed correctly if the Status...

Page 71: ...s Preview of the image to be printed with the current color settings 3 Resolution P 69 Select the resolution 4 Half tone P 70 Select a half toning method 5 Color Correction P 71 Select the color correction method 6 Detailed Settings Clicking this button displays the Detailed Settings dialog box Use this dialog box to adjust advanced color settings Color Balance P 72 Brightness P 74 Density P 75 Co...

Page 72: ...Monochrome Print P 72 Select this check box to make black and white prints 8 Defaults Reset the Color window to its defaults Note The settings configured on the Detailed Settings dialog box do not change even if you click Defaults in the Color tab ...

Page 73: ...after processing it for a resolution of 1200 1200 dpi Longer print times but higher print quality occurs when printing with the Input Resolution 1200 dpi setting Input resolution 600dpi Prints data after processing it for a resolution of 600 600 dpi Faster print times but lower print quality occurs when printing with the Input Resolution 600 dpi setting ...

Page 74: ...The dot pattern or half tone can be adjusted to control print quality Dither This method is suitable for printing of graphics requiring clear borders between colors Error Diffusion This method is suitable for printing of photos and graphics requiring subtle gradation ...

Page 75: ...be printed Driver Correction The optimum color adjustment is made for this printer Disable Image processing is performed at the highest speed without color correction Select this method to give priority to the printing speed Note Color correction can not be selected when a paper type associated with Profile the start character is is selected ...

Page 76: ...nd white prints are made only black ink is used To print in black and white click the Monochrome Print check box Adjusting the Color Balance You can adjust the color balance for printed colors cyan magenta yellow and black if you are dissatisfied with the color tone of the printout 1 Click the Detailed Settings in the Color tab P 67 ...

Page 77: ...ote Color balance values can be directly entered into the entry box located to the left of the slider bars Alternatively clicking the arrows on both sides of the slidebar can decrease or increase the setting by 1 Click Defaults to return the printer to the default settings in the Detailed Settings dialog box The print image with selected color corrections is displayed in the Print Image After Chan...

Page 78: ... the Detailed Settings in the Color tab P 67 2 Selecting from the Brightness pull down menu and then click OK Select one from the Brighter Normal and Darker Brighter Print with a brighter appearance Select this setting when you feel that the result is too dark Normal Print at normal brightness Use this setting at first and change the Brighter and Darker adjustments if needed Darker Print with a da...

Page 79: ...Brightness can not be selected when a paper type associated with Profile the start character is is selected Adjusting the Density The overall density of the printout can be adjusted if you are dissatisfied with the results 1 Click the Detailed Settings in the Color tab P 67 2 Adjust the density by moving the slider and then click OK The center of the slidebar is the default position 0 The slider c...

Page 80: ...layed in the Print Image After Changing Settings section of the window Density can not be adjusted when the Monochrome Print check box is selected Adjusting the Contrast An overall contrast adjustment can be made if you would like to better distinguish the light and dark areas of the printout 1 Click the Detailed Settings in the Color tab P 67 2 Adjust the contrast by moving the slider and then cl...

Page 81: ...ncreases the setting by 1 Click Defaults to return the printer to the default settings in the Detailed Settings dialog box The print image with selected color corrections is displayed in the Print Image After Changing Settings section of the window Contrast can not be adjusted when the Monochrome Print check box is selected Print the Gradation Smoothly Use the Print the gradation smoothly feature ...

Page 82: ...he gradation smoothly can not be selected when the Monochrome Print check box is selected Print the gradation smoothly can not be selected when Color Correction is set to Disable Print the gradation smoothly can not be selected when a paper type associated with Profile the start character is is selected Setting the Sharpness You can improve contours edge definition and reduce blurriness in an imag...

Page 83: ...ss select one of 1 Small 2 Medium and 3 Large The more the number the more the contour enhancement effect 2 Medium 3 Large Note Click Defaults to return the printer to the default settings in the Detailed Settings dialog box The print image with selected color corrections is displayed in the Print Image After Changing Settings section of the window ...

Page 84: ...rge capacity image data to the printer many times allowing the data to be printed quickly Overlay printing process Step1 Print fixed data image template etc to the printer to create a form file P 81 Print Create A form ﬁle ofe will be created in the speciﬁed folder Fixed data image template etc Step2 Print variable data such as characters then use overlay printing P 86 Variable data characters etc...

Page 85: ...emplate etc to the printer to create a form file 1 Open the data to be created as a form file using the application software used to create the data 2 Display the printer driver setup window from the application software P 41 3 Click the Overlay Settings tab and then check the Overlay check box ...

Page 86: ...82 Chapter 3 How to Use the Printer Driver 4 Select Print the form to the file and then click Reference 5 Specify the File Name and location to save the form file and then click Save ...

Page 87: ...ted as form files they are stored as one file Important When carrying out overlay printing in the server client environment observe the following setting precautions Store the form file ofe in a shared folder that can be referenced by both the server and client The file name to be entered in the File Name storage location of form file ofe entry box must be a path name e g PC Commom FormFolder file...

Page 88: ...dows system tools Control Panel Hardware and Sound Devices and printers Windows 8 1 From the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers Windows 7 Select the Start menu Devices and Printers 2 Right click the printer icon and select Printer Properties The properties window will appear 3 Click on the Advanced tab and uncheck the Enavle advanced printing featu...

Page 89: ...85 Using the Overlay Settings Feature Note Clicking How to Overlay printing in the Overlay Settings tab will display the help screen showing the Overlay printing method ...

Page 90: ...verlay Printing 1 Open the data to be used as print data using the application software used to create the data 2 Display the printer driver setup window from the application software P 41 3 Click the Overlay Settings tab and then check the Overlay check box ...

Page 91: ...lay Settings Feature 4 Select the Overlay Printing and then click Reference You can directly enter the file path name in the File Name entry box 5 Specify a form file and click Open Select the file with an extension ofe ...

Page 92: ... the Preview panes To see the preview check the Preview check box Some form files may not show its information in the Form File Information and the Preview panes 7 Select the method of combining the document and form data To complete overlay printing with simple settings check the Print the overlay with simple setting check box ...

Page 93: ...ith simple setting check box is not checked However since both the form file and document are printed in the portions where they overlap colors of the form file and documents are mixed there When normal overlay printing is performed Print the overlay with simple setting check box is not checked neither the form file nor document is printed in the portions where they overlap Accordingly the documen...

Page 94: ...e made for the document If any setting is different between them overlay printing cannot be performed Print settings Paper form paper size length width margins and print quality If the version of the printer driver used to create the form file is different from the version of the printer driver used for printing you may not be able to carry out overlay printing In such a case create the form file ...

Page 95: ...ced Settings tab of the Printing Preferences Window 1 2 3 4 1 Paper Size Preview The currently set paper size is displayed in a preview 2 Print Order P 92 Specify the order of printing 3 Print Speed P 93 Set the printing speed 4 Defaults Reset the Advanced Settings tab to its defaults ...

Page 96: ...e Enable advanced printing features check box is not checked in the Advanced tab displayed in the printer properties window Selecting Print Order Decide on whether to start printing from the first or last page To print from the first page afterwards select Ascend to print from the last page upward select Descend ...

Page 97: ...ed from right The printing speed automatically changes to 200 mm sec 7 8 in sec 160 mm sec 6 2 in sec 120 mm sec 4 7 in sec or 80 mm sec 3 1 in sec When performing high density printing on glossy paper increase the paper feed interval Important When glossy paper is used the maximum printing speed is limited to 100 mm sec 3 9 in sec When Gloss is selected from the Paper Type pull down menu the foll...

Page 98: ...head 2 Medium Cleaning P 126 Performs cleaning somewhat stronger than Light Cleaning 3 Strong Cleaning P 126 Performs cleaning somewhat stronger than Medium Cleaning 4 Print Head Position Adjustment P 129 Adjusts the Printhead positions 5 Output Setting Value P 148 Prints the current settings of the printer 6 Sleep P 97 Switches the printer to the sleep mode 7 Sleep Timer Setting P 99 Sets the int...

Page 99: ...osition at which to cut printed paper with an optional auto cutter 11 Moving The Printer P 204 Prepares for relocating the printer on the same floor or to another floor in the same building 12 Shipping The Printer P 208 Prepares for long haul transport as on truck or aboard aircraft 13 Add Custom Paper Type P 110 Allows the user to adjust ink jetting amounts and register them along with the paper ...

Page 100: ... administrative privileges over this printer attempts to configure settings the following message appears If this message appears contact the administrator of the computer and proceed with operation following the procedure below 1 Select as described below Windows 10 Right click on start and then select Control Panel Hardware and Sound Devices and printers Windows 8 1 From the Desktop charms selec...

Page 101: ... it has been left idle for a certain period of time under normal operating conditions Note By default the sleep timer is set to 4 minutes The printer is automatically switched back from sleep mode to online in the following cases When the Power key is pressed When print data is received When cleaning etc is performed 1 Make sure the printer is online the status lamp is lit 2 Open the printer drive...

Page 102: ...98 Chapter 3 How to Use the Printer Driver 3 Click the Utility tab and click Sleep A confirmation message appears 4 Click Yes The power lamp blinks slowly and the printer is switched to sleep mode ...

Page 103: ...privileges proceeds with configuration of settings a message You do not have rights to printer management Please contact your system administrator appears For more details see Administrative privileges required for certain features P 96 Note By default the sleep timer is set to 4 minutes and the off timer 240 minutes 4 hours For the off timer set how much time must elapse after switching to sleep ...

Page 104: ... the Printer Driver 3 Click the Utility tab and click Sleep Timer Setting The Sleep Timer Setting dialog box appears 4 Enter the setting time of the sleep timer The time can be set in minutes within the range from 1 to 60 min ...

Page 105: ...the setting time of the off timer The time can be set in minutes within the range from 1 to 720 min If the off timer is not necessary uncheck the Enable off timer setting check box 6 Click Send A confirmation message appears 7 Click Yes ...

Page 106: ...uired to configure settings of this printer If a user without administrative privileges proceeds with configuration of settings a message You do not have rights to printer management Please contact your system administrator appears For more details see Administrative privileges required for certain features P 96 Note Whenever paper has been replaced perform Cutting Position adjustment 1 Make sure ...

Page 107: ... Features 3 Click the Utility tab and click Cutter Adjustment Cutter Adjustment dialog box appears 4 Drag slider to adjust the stop position or cutting position on the paper Using the manual cutter Using the Auto cutter ...

Page 108: ...39 inch and 10 0 mm 0 39 inch To reset the Stop position or Cutting position settings to the defaults click Defaults 5 Click Send A confirmation message appears 6 Click Yes The setting is transmitted to the printer 7 Perform test printing Check that the paper has been cut in the middle between two sheets of paper and then start an actual print job ...

Page 109: ...is 2 5 mm 0 10 inch The default setting is ON Fanfold Paper Mode Select this option when fanfold paper is used The default setting is OFF Tear Off Mode Tear Off Mode selects the printer behaviors after printing The default setting is ON Tear Off Mode Setting Auto cutter Equipped Printer Behavior ON YES Printed paper is cut off and the next leading edge of paper is set at the printing position NO o...

Page 110: ... printing to begin and printing speed is slower than usual Prevent Paper Rubbing Mode When printing a high density image you can increase the gap between the print head and paper to prevent paper rubbing The default setting is OFF Level 1 Raises the Print heads from the paper to reduce their contact with the paper Level 2 Maximizes paper suction to reduces contact with the paper Level 3 Executes L...

Page 111: ...107 Using Utility Features 1 Open the properties window of the printer P 43 2 Click the Utility tab and click Special Settings The Special Settings dialog box appears ...

Page 112: ...gs as needed Note When the computer cannot communicate with the printer offline status the special settings that the computer received in the last communication when the printer was in the online status are displayed 4 Click Send A confirmation message appears ...

Page 113: ...109 Using Utility Features 5 Click Yes The changed special settings are sent to the printer 6 Click Close ...

Page 114: ...Synthetic Administrative privileges over this printer are required to configure settings of this printer If a user without administrative privileges proceeds with configuration of settings a message You do not have rights to printer management Please contact your system administrator appears For more details see Administrative privileges required for certain features P 96 When increasing ink jetti...

Page 115: ...splay the properties window of the printer P 43 2 Click the Utility tab and click Add Custom Paper Type The Add Custom Paper Type dialog box appears 3 Select the profile from Paper Type Names Select one from Matte Gloss and Synthetic ...

Page 116: ...ed as the start character of the paper type name Set ink jetting amount Set ink jetting amounts for respective colors Moving the slider to the left decreases the ink jetting amount and moving the slider to the right increases the ink jetting amount Determine the ink jetting amounts optimum for the selected type of paper after conducting the print test several times 5 Click Register A confirmation ...

Page 117: ...s Note When registering a new media type specifying to increase ink jetting amount a confirmation message such as the following will be displayed Confirm the message and then click Yes The paper types are registered in the Paper Type Names ...

Page 118: ...114 Chapter 3 How to Use the Printer Driver 7 Click Close Note Deleting a paper type To delete a registered paper type select if from the Paper Type Names and then click Delete ...

Page 119: ...Chapter 4 How to Use the Status Monitor The status monitor allows you to check the current status of the printer Displaying the Status Monitor 116 Using the Status Monitor 120 ...

Page 120: ...art automatically every time a print job begins You can also start the Status Monitor as soon as Windows starts up by selecting the specific function in the menu You can store the Status Monitor normally in the taskbar or the task tray and display it only if an error occurs 1 Open the printer driver setup window P 41 2 Click the Utility tab and click Start Status Monitor ...

Page 121: ... Monitor can be set Start Options Use either method described below to set the start method Start During Printing The Status Monitor automatically starts and displays when a print job starts The Status Monitor closes automatically when the print job ends This is the default setting Start With Windows The Status Monitor Starts when Windows starts ...

Page 122: ...tomatically appearing when printing begins click the Disable auto start function while printing check box in the Start menu If both Start During Printing and Disable auto start function while printing are selected Disable auto start function while printing takes priority Only the administrator of this printer user who installed the printer drivers can change the Disable auto start function while p...

Page 123: ...nd stores the icon in the task tray 1 Click the View and select the desired option Click Start With Popup Minimize at Start or Start at Task Tray A dot symbol marks the currently selected item Note To always display the window on top click Always Show On Top The Status Monitor will appear semi transparent on the screen Even if you select Minimize at Start or Start at Task Tray the Status Monitor w...

Page 124: ...t printing status will be displayed with numerical value and indicator 3 Cancel Print Job P 121 Cancel print job in progress 4 Cleaning This option is only effective when the Pause key of the printer is pressed for temporary stop 5 Status Information P 122 Messages to inform you about the current status of the printer 6 Display the Details of the Selected Status P 122 Open a separate window to dis...

Page 125: ...hree page document in 10 copies is set 0001 0010 to 0010 0010 appears while the first page is printed The progress bar represents the status of printing the number of copies specified Total Copies A total count of the specified number of copies printed appears Automatic Speed Displays the on off state of the auto speed setting Print Speed Displays the current speed setting Cancel Print Job Click t...

Page 126: ...e and ready to print Displayed when the printer is offline Background is gray Displayed when a warning has been issued Background is yellow A warning message is displayed with the printer status printing can be completed when a warning is issued Troubleshoot the problem as required Displayed when an error has been issued Background is red An error message is displayed with the printer status print...

Page 127: ...es a warning has been issued review the message printing will continue when a warning occurs Operator Call Error These errors are issued for a problem that requires your attention Review the message and follow the required troubleshooting procedure Service Call Error This error message will be issued for problems that cannot be solved by the user Please power the printer off and power back on if t...

Page 128: ...f you want to open another window to learn more details 1 Select the message to read and click Detailed Status Display button The description window opens and displays details of the message and provides troubleshooting advice Note You can also double click the message in the Status Information list to open the same information window ...

Page 129: ...Cleaning the Print Head 126 Adjusting Print Head Position 129 Detailed Printhead Position Adjustment 141 Checking Setting Values 148 Replacing the Ink Tank 150 Replacing the Maintenance Cartridge 157 Cleaning the Printer 162 ...

Page 130: ...after light cleaning is performed Strong Cleaning Recovery operation performed when print head nozzle clogging occurs even after medium cleaning is performed Note Do not perform any other operation while cleaning is in process Cleaning cannot be completed during a print job or if an error has occurred If strong cleaning does not unclog the print head replacement of the print head may be required C...

Page 131: ...perform print head cleaning from the Utility tab 1 Open the printer driver setup window P 41 2 Click the Utility tab and choose Light Cleaning Medium Cleaning or Strong Cleaning A confirmation message will appear 3 Confirm the displayed message and then click Yes Cleaning starts ...

Page 132: ...y to clean print heads Important The Utility tab will not be available when the printer is paused 1 Press the Pause key PAUSE FEED BACK FEED STATUS ERROR BK C M Y MC 2 Select Light Cleaning Medium Cleaning or Strong Cleaning from the Cleaning menu on the status monitor Cleaning starts ...

Page 133: ...s the same The print head position cannot be adjusted while printing is in progress or if an error has occurred Administrative privileges over this printer are required to configure the printer settings If a user without administrative privileges proceeds with configuration of settings the following message will appear You do not have rights to printer management Please contact your system adminis...

Page 134: ...e Print Head Position Adjustment dialog box appears Note Clicking The details of the adjustment method are here in the Print Head Position Adjustment dialog box will display the help screen showing the print head adjustment method ...

Page 135: ...int Head Position 4 Make sure the printer is not operating Step 1 Print adjustment pattern Click Print A confirmation message appears 5 Confirm the displayed message and then click Yes An adjustment pattern is printed ...

Page 136: ...4 20 16 12 8 4 28 24 20 16 12 8 4 28 24 20 16 12 8 4 28 24 20 16 12 8 4 Y C 28 24 20 16 12 8 4 0 28 24 20 16 12 8 4 K Transport direction Adjustment pattern Horizontal Adjustment pattern Vertical Reference position black frame A confirmation message appears 6 If the adjustment pattern has printed correctly click Yes If you select No adjustment pattern will be printed again ...

Page 137: ...ton A and then specify the adjustment value Horizontal adjustment If the black frame is shifted leftward specify a positive value If the black frame is shifted rightward specify a negative value Click the radio button W and then specify the adjustment value Note A value can be entered in the text box Click the and buttons to increase or decrease the current value by one Changing the value by 1 wil...

Page 138: ...eck B Vertical Direction and X Horizontal Direction in adjustment pattern K Black Note If the radio button is selected the visible point in the adjustment pattern in Head Position Adjustment dialog box will be outlined in red To retry from Step 2 adjustment of the reference position click Return to Step 2 ...

Page 139: ...e is found on the magenta and black lines which appear to be connected most smoothly without steps For example in the pattern shown on the right the adjustment value is 14 Click the radio button X and then specify the horizontal adjustment value 28 24 20 16 12 8 4 0 28 24 20 16 12 8 4 12 16 Note Click the and buttons to increase or decrease the current value by one The vertical adjustment range is...

Page 140: ...ad position for cyan while looking at the adjustment pattern C and adjust the print head position for yellow while looking at the adjustment pattern Y Note If the radio button is selected the visible point in the adjustment pattern in Head Position Adjustment dialog box will be outlined in red To retry from Step 3 Adjust the black color click Return to Step 3 ...

Page 141: ...adjustment With regard to cyan and yellow the adjustment value is found on the magenta and cyan or yellow lines which appear to be connected most smoothly without steps For example in the pattern shown on the right the adjustment value is 14 Click the radio button Y and then specify the horizontal adjustment value Adjust yellow Z in the same manner 28 24 20 16 12 8 4 0 28 24 20 16 12 8 4 12 16 Not...

Page 142: ...138 Chapter 5 Maintenance 13 When the entry is complete click Send A confirmation message appears 14 Click Yes The adjustment value is transmitted to the printer to adjust the head positions 15 Click OK ...

Page 143: ...that the head positions have been adjusted correctly Make sure the lines of each color are smoothly connected at 0 on the adjustment pattern If the lines appear to be out of alignment stepped readjustment is required To perform detailed adjustment click Step 6 Go to Detailed Printhead Position Adjustment P 141 ...

Page 144: ...140 Chapter 5 Maintenance 17 When the head position adjustment process is complete click Close A confirmation message appears 18 Click Yes ...

Page 145: ...ion Adjustment but seek more detailed adjustment 1 Click Step 6 Go to Detailed Printhead Position Adjustment Detailed Printhead Position Adjustment dialog box appears Note Clicking The details of the adjustment method are here in the Detailed Print Head Position Adjustment dialog box will display the help screen showing the print head adjustment method ...

Page 146: ... Chapter 5 Maintenance 2 Make sure the printer is not operating and then click Print A confirmation message appears 3 Confirm the displayed message and then click Yes Printing of adjustment pattern starts ...

Page 147: ...Adjustment Detailed printhead position adjustment pattern Transport direction 1 2 3 8 4 0 4 8 8 4 0 4 8 8 4 0 4 8 0 4 If adjustment pattern have been printed normally click Yes If you select No adjustment pattern will be printed again ...

Page 148: ... at the point of their intersection with the Magenta line Note If the radio button is selected the visible point in the adjustment pattern in Detailed Print Head Position Adjustment dialog box will be outlined in red To retry from Step 1 Print the adjustment pattern click Return to Step 1 6 After entering the adjustment value click Proceed to Step 3 ...

Page 149: ...enter the value at the point of their intersection with the Magenta line Note If the radio button is selected the visible point in the adjustment pattern in Detailed Print Head Position Adjustment dialog box is marked in a Red border To retry from Step 2 Adjust the black color click Return to Step 2 8 When the entry is complete click Send A confirmation message appears ...

Page 150: ...ons 10 Click OK 11 Click Print again to print a detailed head position adjustment pattern and check that the head positions have been adjusted correctly Make sure the lines of each color are smoothly connected at 0 on the adjustment pattern If the lines appear to be out of alignment stepped readjustment is required ...

Page 151: ...147 Detailed Printhead Position Adjustment 12 Click Close A confirmation message appears 13 Click Yes ...

Page 152: ...re the status monitor has not been launched on the client when working on a server or has not been launched on the server when working on the client The process may not be completed correctly if the Status Monitor is running 1 When printing the setting information check that paper is set in the printer Note If paper size is smaller than 4 x 3 inch the print result may appear void or the setting va...

Page 153: ...d r e s s I P A d d r e s s S u b n e t M a s k D e f a u l t G a t e w a y I n k L e v e l D e t e c t i o n M o d e B l a c k I n k T a n k C y a n I n k T a n k M a g e n t a I n k T a n k Y e l l o w I n k T a n k Low Temperature Mode ON OFF Prevent Unevenness ON OFF Ink Pre fire on the Paper ON OFF Mac Address IP Address Subnet Mask Default Gateway DHCP ON OFF Power Off Timer Setting Sleep Ti...

Page 154: ... reach of children If a child licks or swallows ink by mistake consult a physician immediately Important To maintain printhead quality printer stops operating before it is completely out of ink Therefore a small amount of ink remains in ink tank to be replaced For best results use up each ink tank within six months of purchase Do not remove an ink tank unless you have to replace it Replace the ink...

Page 155: ...ted in wrong ink tank slots Do not attempt to force ink tanks into the wrong slots Black Cyan Magenta Yellow Inks other than black ink may be used when characters represented only in black are printed or black and white prints are made Cleaning performed to maintain the printer consumes all color inks When a tank is out of ink replace it with a new one as soon as possible ...

Page 156: ...152 Chapter 5 Maintenance 1 Open the ink tank door 2 Open the ink tank cover 3 Slowly remove the ink tank ...

Page 157: ...ink tank and poor printing do not touch the ink outlet and terminal Never drop or apply excessive force to an ink tank Ink can stain clothing and the work area Do not shake the ink tank If you do the error message xxx ink empty may appear immediately after replacing the ink tank If this happens remove the ink tank and insert it again ...

Page 158: ... Load a new ink tank Insert the ink tank into the ink tank slot with the correct side up Caution There are sharp pins in the ink tank slots To avoid injury never put your fingers into this area 6 Close the ink tank cover securely ...

Page 159: ...155 Replacing the Ink Tank 7 Close the ink tank door Important Dispose the used ink tank according local laws and regulations ...

Page 160: ...TUS ERROR MC The ink tank must be replaced Blinking BK C M Y STATUS ERROR MC The ink tank is low Remaining ink level About 20 It is recommended to have a new ink tank ready Off BK C M Y STATUS ERROR MC The ink tank is full The pictures of ink tanks shown on the status monitor stand for black Bk cyan C magenta M and yellow Y ink tanks from left Note For details on how to purchase a new ink tank con...

Page 161: ...ely Important Do not leave the printer for a long time with the maintenance cartridge removed Do not insert or remove the maintenance cartridge except when replacing it Avoid dropping the cartridge or storing it at an angle to prevent ink from leaking if ink does leak it may cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the Maintenance Cartridge car...

Page 162: ...158 Chapter 5 Maintenance 2 Open the maintenance cartridge door 3 Slowly pull out the maintenance cartridge Important Be sure not to drop the maintenance cartridge ink may stain the floor or clothing ...

Page 163: ...159 Replacing the Maintenance Cartridge 4 Insert a new maintenance cartridge 5 Close the maintenance cartridge door The error message on the Status Monitor disappears and printing will begin ...

Page 164: ... in the plastic bag Zip the plastic bag completely closed Important Dispose the used maintenance cartridge according local laws and regulations Avoid dropping the cartridge or storing it at an angle to prevent ink from leaking if ink does leak it may cause stains ...

Page 165: ...ning lamp Display on status monitor Status Lit BK C M Y STATUS ERROR MC The maintenance cartridge is full and must be replaced Blink BK C M Y STATUS ERROR MC The maintenance cartridge has limited free space Free space About 20 It is recommended to have a new maintenance cartridge ready Off BK C M Y STATUS ERROR MC The maintenance cartridge has free space Note For details on how to purchase a new m...

Page 166: ...t may find its way into the printer resulting in poor quality prints To preserve the print quality clean the exterior of the printer periodically Caution Be sure to remove the power plug from the outlet before cleaning the printer This can prevent personal injury or damage to the printer if you make a mistake during cleaning 1 Turn off the printer P 15 2 Disconnect the power plug from the outlet I...

Page 167: ...transport area becomes dirty or clogged with paper dust paper may not be transported properly and prints may be dirty Clean it regularly to ensure quality prints Caution Be sure to remove the power plug from the outlet prior to cleaning the printer This can prevent personal injury or damage to the printer if you make a mistake during cleaning 1 Turn off the printer P 15 ...

Page 168: ...onnect the power plug from the outlet Important While the power lamp is lit or blinking do not remove the power plug from the outlet A printer failure could result 3 Disconnect the power cord and interface cable 4 Open the roll cover ...

Page 169: ...165 Cleaning the Printer 5 Remove the attached cleaning stick 6 Press down the upper unit open lever at the back of the feeder to open the upper unit ...

Page 170: ...nt Do not use paper towels or tissue paper Cut paper chips or paper dust could enter the printer and cause a failure 8 Close the upper unit Caution When closing the upper unit be careful not to touch the interface at the back with your finger Your finger can be caught in the interface resulting in injury ...

Page 171: ...Chapter 6 Troubleshooting For Troubleshooting Operations 168 List of Error Messages Warning Messages 182 ...

Page 172: ...computer and the printer correctly with the interface cable Is the correct printer selected Select the printer to be used with the Printing dialog box Are you printing something such as a large image If the status lamp is flashing the data is still being processed stand by Are you printing for long periods of time When printing for a long period of time the print head temperature will rise To prot...

Page 173: ...d below For Windows 10 Right click on start and then select Control Panel Hardware and Sound Devices and printers For Windows 8 1 From the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers For Windows 7 Select the Start menu Devices and Printers 2 Right click the printer icon and select Printer Properties The properties window will appear 3 Click on the Ports tab...

Page 174: ...address will be displayed P 215 2 Confirm this computer s IP address 1 Enter cmd in the Search the WEB and Windows of the Desktop For Windows 8 1 From the Desktop charms select Settings and enter cmd For Windows 7 Enter cmd in the Search programs and files of the Start menu 2 In the window started enter ipconfig all 3 After confirming the IP address close the screen Once you have confirmed the IP ...

Page 175: ...ndow will appear 3 Click on the Ports tab and click Add port 4 Select CNUS Network Port and click New Port The CNUS Network Port dialog box will be displayed 5 Click Detect Printers This printer will appear in List of Printers If this printer is not displayed click Limit detect area and search for the IP address 6 Enter the new port name in the Output 7 Click OK When you are connected within a net...

Page 176: ...d Settings tab of the printer driver and then check whether the settings in Print Speed P 93 Check whether the Special Settings is set Open the Utility tab of the printer driver and then check whether the settings in Special Settings Printing may be slower than normal depending on settings P 105 PrintingDoesNotStop DataisNotSent SettingsareNotSentfromUtility Check Point Solution Check whether Prin...

Page 177: ...d malfunctions Is the paper leading edge folded or is the paper curled If the paper leading edge is folded or curled the paper will not feed properly Also it can cause paper jams and malfunctions Check whether the label is likely to come off due to deteriorated adhesive Never use paper having labels which are likely to come off Machine troubles can result Check whether the paper guide is set in ac...

Page 178: ...tion uninstall the printer driver and then reinstall the printer driver Improving the Print Quality Condition Solution Streaks appear on the print Confirm that the paper set size shape and type matches the paper size shape and type configured by the application software or printer driver Set the resolution to Input resolution 1200dpi prioritize image quality and then print P 69 If you are using th...

Page 179: ...e print Confirm that the paper set size shape and type matches the paper size shape and type configured by the application software or printer driver Adjust the position of the print head P 129 Set the resolution to Input resolution 1200dpi prioritize image quality and then print P 69 The halftone representation is coarse Open the Color tab of the printer driver and set the Half tone to Error Diff...

Page 180: ... differs from the color on screen Open Color tab of the printer driver and adjust the settings for image quality and color P 67 Confirm that the Display and Screen Properties are correctly configured in the control panel of the computer used Especially if the type of display or gamma factor is wrongly configured the proper color will not be displayed The back side of the paper is stained Clean the...

Page 181: ...ations Paper Is Jammed When a paper jam occurs during printing the printing is interrupted and the Status Monitor will display an error message such as Paper jam Follow the steps below to remove the paper jam 1 Open the roll cover ...

Page 182: ...open the upper unit 3 While pushing the jam release lever pull out the paper jammed in the transport section 1 2 Caution When pulling out the jammed paper from the transport section with the upper unit open take care not to touch the spur inside the upper unit You can get injured or stained with ink ...

Page 183: ...179 For Troubleshooting Operations 4 Cut the pulled out paper neatly 5 While pushing the jam release lever pull out paper in the direction opposite to the transport direction 1 2 ...

Page 184: ...losing the upper unit take care not to touch the interface at the back with your finger Your finger can be caught in the interface resulting in injury 7 Load a paper again P 16 Printing restarts To cancel the print job click Cancel Print Job on the status monitor P 38 ...

Page 185: ... Error appears Request of the print head check will also appear as a pop up on the screen Because cleaning is more frequent than usual print head check is necessary If this message appears click Help Check the print head Warning Messages Replace print head Service Call Error Note If the Check the print head warning appears ask for print head check right away ...

Page 186: ... Monitor window will be displayed when an error occurs After selecting the message displayed if Display the details of the Status is clicked or the message of the Status Information is double clicked a separate screen will appear to confirm the message details along with steps to handle the error Error Message Operator Call Error If problems persist after trying these procedures please contact you...

Page 187: ...size Paper Width different The width of the paper that is set differs from the paper size configured by the application software or printer driver If the paper is different replace with the proper paper If wrong paper is loaded or the paper guide is out of position replace with correct paper or move the paper guide to the correct position If the application software or printer driver s configurati...

Page 188: ...n Magenta or Yellow There is no ink available for printing Replace with a new ink tank P 150 XXXX ink tank setting error XXXX represents Black Cyan Magenta or Yellow The ink tank is not inserted properly Install the ink tank again P 150 XXXX ink tank abnormality X X represents number XXXX represents Black Cyan Magenta or Yellow The ink tank is not recognized Either the ink tank is abnormal or an u...

Page 189: ...ay printing s form data being large Click on Cancel Print Job in the Status Monitor and cancel printing and recreate the form data P 38 Overlay data error Error with overlay printing data Confirm the cable connection and retry printing Unknown error ＸＸＸＸ XXXX represents number An unknown error was returned If the same error occurs again update the printer drivers and firmware to the latest version...

Page 190: ...er with LAN connection check the Extend Time Out value check box from the network utility P 228 If the printer is shared start Windows Task Manager and confirm that Canon XXXX Status Monitor Service where XXXX is the model name is registered in the Service tab If it is not registered follow the steps below to register the service 1 Start CD ROM 2 Click Install the printer driver 3 Select Server Cl...

Page 191: ...d ink tanks Once the ink level detection function is disabled the ink level function cannot be restored for that ink tank Replace with a new ink tank If the same ink tank is removed and inserted many times the joint between the ink tank and printer can be damaged and consequently ink can leak from the ink tank damaging the printer The ink tank s ink level detection will be disabled and the disabli...

Page 192: ...contact your place of purchase Change XXXX print head XXXX represents Black Cyan Magenta or Yellow Time to replace the Bk C M Y print head Change purge unit Time to replace the purge unit Change blade cleaner Time to replace the blade cleaner Change transport unit Time to replace the transport unit Stopping XXXX ink level detection XXXX represents Black Cyan Magenta or Yellow The ink level detecti...

Page 193: ...be replaced Take note of the message displayed and contact your place of purchase Unknown warning XXXX XXXX represents number An unknown warning was returned If the same error occurs again update the printer drivers and firmware to the latest versions If the same error occurs again take note of the message displayed XXXX and contact your place of purchase ...

Page 194: ...an optional auto cutter is purchased it will cut paper at high speed This section introduces the names of the components of the auto cutter and how to use it Part Names and Functions 191 Settings for Using Auto Cutter 192 Paper is Jammed 198 ...

Page 195: ...elivery slot If a paper jam occurs open and remove the jammed paper Cut paper is ejected Important Install the printer so there is enough space for the auto cutter If you cut the adhesive portion of the label sheet the cutter edge may become dull due to the glue ...

Page 196: ...ructions on how to adjust the cutting position refer to Adjusting the Paper Stop Position or Cutting Position P 102 Cutter Setting tab becomes active only when the optional auto cuuter is equipped 1 Check Auto Cutter check box in Cutter Settings tab ...

Page 197: ... cut Set how to cut paper in the beginning and end of a job and in the middle of a job Setting How to Cut Paper in the Before and After of a Job To cut at the beginning of the job check Cut before the job check box To cut at the end of the print job check Cut after the job check box Note Visual settings of cutting position and the cutting interval are displayed in a preview ...

Page 198: ...he middle of the print job check Cut during the Job check box During continuous printing or repeat printing Select this option to print continuously or print repetitively per the number of copies Cuts paper at intervals of the number of pages set in Cut Interval per the number of copies ...

Page 199: ... To cut paper per the number of copies set the number of pages per the number of copies in Cut Interval The settings of cutting position and cut Interval are displayed in a preview Cut Interval 1 page Cut Interval 2 page Cut Interval 3 page ...

Page 200: ...ithin the group check box is checked also within each group at intervals of the number of pages set in Cut Interval Note Cutting within a group won t work if the number of pages set in Cut Interval is greater than the number of pages in the group The settings of cutting position and cut Interval are displayed in a preview Cut Interval 1 page Cut Interval 2 page ...

Page 201: ...197 Settings for Using Auto Cutter 3 Click OK Sets a cutting interval Note To reset Cut Interval to its default click Defaults ...

Page 202: ...an optional auto cutter remove the jammed paper in the following manner Note Do not use incompatible paper in order to avoid paper jams and printer malfunctions Do not use of curled or creased paper in order to avoid paper jams 1 Open the auto cutter door ...

Page 203: ...check for paper jams Important Check to see if labels or any other foreign substances are stuck inside the auto cutter Labels or cutting chips stuck inside the auto cutter could disable successful performance Be sure to remove them 3 Open the roll cover ...

Page 204: ... Auto Cutter 4 Press down the upper unit open lever at the back of the feeder to open the upper unit 5 While pushing the jam release lever pull out the paper jammed in the transport section 6 Cut out wrinkled portions of the paper ...

Page 205: ...201 Paper is Jammed 7 While pushing the jam release lever pull out paper in the direction opposite to the feeding direction 1 2 8 Close the upper unit and auto cutter door 1 2 9 Set paper again P 16 ...

Page 206: ...202 Chapter 7 How to Use the Auto Cutter ...

Page 207: ...Chapter 8 Appendix Moving the Printer 204 Shipping the Printer 208 Uninstall Printer Driver 212 About Network Utility 215 ...

Page 208: ...ailure This product weighs about 24 kg 53 lbs Be sure to lift the printer with 2 people grasping the handles located on the base from both sides in a firm embrace Lifting the printer in an abnormal fashion or by a single person can result in injury by dropping it Always hold the printer level and carry it slowly If ink is spilled inside the printer while moving it this could cause a fire or seriou...

Page 209: ... error has occurred Moving The Printer cannot be executed Close the Status Monitor if it is running If this function is run on a shared printer make sure the Status Monitor has not been launched on the client when working on a server or has not been launched on the server when working on the client The process may not be completed correctly if the Status Monitor is running Moving The Printer consu...

Page 210: ...It takes approximately 2 minutes for the printer to prepare to be moved Do not operate the printer before the message indicating that removal of ink is completed appears Important During execution of Moving The Printer review the following precautions Do not turn off the printer Do not open close the ink tank door and maintenance cartridge door Do not operate any other component of the printer ...

Page 211: ...after you confirm that the printer has stopped 6 Disconnect the power plug from the outlet Important When the power lamp is lit or blinking do not remove the power plug from the outlet A printer failure could result 7 Disconnect the power cord and interface cable 8 Move the printer There is no need to remove the ink tank ...

Page 212: ...hich could damage the printer and cause a fire Before shipping the printer be sure to execute Shipping The Printer from the printer driver Shipping the printer without taking necessary measures could cause an ink leak inside the printer resulting in a fire electric shock or machine failure This product weighs about 24 kg 53 lbs Be sure to lift the printer with 2 people grasping the handles located...

Page 213: ...rver or has not been launched on the server when working on the client The process may not be completed correctly if the Status Monitor is running Shipping The Printer consumes ink Execute it only when necessary Do not move the printer with the upper unit ink tank door or maintenance cartridge door open The printer can break down or it can be damaged Before transporting the printer be sure to drai...

Page 214: ...akes approximately 20 minutes for the printer to prepare to be moved Only operate the printer after the message indicating that the removal of ink has been completed appears Important During execution of Shipping The Printer review the following precautions Do not turn off the printer Do not open close the ink tank door and maintenance cartridge door Do not operate any other component of the print...

Page 215: ...s completed appears 7 Check that execution of Shipping The Printer is completed and then click OK 8 Turn the power off after you confirm that the printer has stopped 9 Disconnect the power cord and interface cable Important When the power lamp is lit or blinking do not remove the power plug from the outlet A printer failure could result Setup cleaning runs automatically when you turn on the power ...

Page 216: ...ps Canon LX D5500 Canon LX D5500 Printer Driver Uninstall Windows 8 1 1 Move the mouse pointer to the lower right corner or upper right corner of the window to show the Charms bar and click Start 2 On the Start screen move the mouse pointer and click the down arrow that appears at the bottom left of the screen 3 From All apps Canon LX D5500 Canon LX D5500 Printer Driver Uninstall Windows 7 From St...

Page 217: ...213 Uninstall Printer Driver 3 Click Start Note A user account control dialog box may appear In this case click Yes ...

Page 218: ...ill appear 5 Click Yes Restart Windows Note If No is selected always restart your computer before installing the printer driver again If the network utility is installed a screen such as the following will be displayed To continue uninstalling follow the instructions on the screen ...

Page 219: ...s 8 1 1 Move the mouse pointer to the lower right corner or upper right corner of the window to show the Charms bar and click Start 2 On the Start screen move the mouse pointer and click the down arrow that appears at the bottom left of the screen 3 From All apps Canon LX D5500 Network IF Utility Windows 7 From Start menu select All Programs Canon LX D5500 Network IF Utility The network utility wi...

Page 220: ...guration methods From the main screen s Help menu click Help or click on the toolbar Displaying Version Information From the main screen s Help menu click Version Information Exiting the network utility From the main screen s Settings menu click Exit Utility or click on the toolbar Configuring the Network Important Regarding the Network Configuration Password Changing the printer s network configu...

Page 221: ...configure from the main screen 2 From the Settings menu click Printer settings Or click on the toolbar 3 Enter the password click OK 4 Enter the printer s installation site into Location click OK When changing the configuration limit it to 15 characters single byte alphanumeric characters and some symbols For details refer to help ...

Page 222: ...dministrator can change the settings 1 Select the printer to configure from the main screen 2 From the Settings menu click Printer settings Or click on the toolbar 3 Enter the password click OK The default password is admin 4 Check the option Change password enter the new password Enter a password that is up to eight characters single byte alphanumeric characters 5 To confirm enter the same new pa...

Page 223: ...ter the password click OK 4 Click on the TCP IP tab select one of the followings Get IP address automatically If there is a DHCP server on the network the printer s IP address will be acquired automatically Specify IP Address Manually set the printer s IP address The IP address subnet mask and default gateway show the currently configured information To change it re enter 5 Click OK ...

Page 224: ...w the steps below when instructed by dealer Normally this is unnecessary 1 Select the printer to configure from the main screen 2 From the Settings menu click on Printer settings Or click on the toolbar 3 Enter the password click OK 4 Click on the Log Settings tab Designate the destination to save and click Save 5 Click OK ...

Page 225: ... Follow the steps below when instructed by dealer Normally this is unnecessary 1 Select the printer to configure from the main screen 2 From the Settings menu click on Printer settings Or click on the toolbar 3 Enter the password click OK 4 Click on the Log Settings tab Check the option PC Log and designate the destination to save 5 Click OK ...

Page 226: ...er s network status 1 Select the printer to configure from the main screen 2 From the Settings menu click Printer LAN Status Or click on the toolbar The LAN s communication status will be displayed To update to the latest information click Refresh 3 Click OK after confirming ...

Page 227: ...ure so that only computers with the designated MAC address can connect to this printer 1 Select the printer to configure from the main screen 2 From the Settings menu click MAC address filter 3 Enter the password click OK 4 Check the option Use MAC address filter Enter MAC address ...

Page 228: ...igured Note To remove a MAC addresses that was added Select a MAC address to delete from the list and click Delete 6 Click OK Important When the MAC address set had been wrong the computer will not be able to connect to this printer If you are unable to cancel the setting contact your place of purchase ...

Page 229: ...r to configure from the main screen 2 From the Setting menu click Restore the factory default value 3 Enter the password click OK A confirmation message will be displayed 4 Click OK Note After executing Restore Factory Default Settings the password necessary for configuring the printer s network will also be initialized The default password is admin ...

Page 230: ...e printers search range and the network s time out value are described below Setting the Printers Search Range When searching for this printer the IP address to be searched for can be specified 1 From the Environmental settings menu click Utility environmental settings Or click on the toolbar 2 Check the option Specify IP Address to Search enter the IP address ...

Page 231: ...sses can be specified Note To remove an added IP addresses select from the list and click Delete Clicking Restore default will restore the content of the Search Range tab to its defaults 4 Click the Display Items tab and check an item such as Installation Location check box to display ...

Page 232: ...K Extending Network Time Out Value If you want to avoid resending print data due to the printer timing out or fix errors due to network delays Bidirectional communication error extend the network time out value 1 From the Environmental settings menu click Time out setting 2 Check the Extend Time Out value check box and click OK ...

Page 233: ...Ink used Aqueous dye based ink Yellow Y Magenta M Cyan C and Black Bk Interface USB 2 0 High Speed 1000BASE T 100BASE TX 10BASE T Ethernet Operating noise About 55 dB A or less Installation environment Temperature 15 to 30 degrees Celsius 59 to 86 degrees Fahrenheit Humidity 10 to 80 with no condensation Power supply AC100 240V 50 60Hz Power consumption Maximum power consumption 233 W Reference va...

Page 234: ...rtation direction Media front edge alignment 100 mm 3 94 inch and less from rear feeder slot to a backward direction Auto Cutter Option Type Rotary Cutter Installation configuration Screwed to the paper delivery slot of printer Cutting rate Similar to the printer speed Condition of the paper Paper Dedicated paper matte coated paper glossy paper synthetic paper Cut size 25 4 mm 120 mm 1 00 inch 4 7...

Page 235: ...52 Custom Paper Size 44 53 Cutter Adjustment 95 103 Cutter cover 5 Cutter Settings tab 192 D Default Settings 50 Density 75 Detailed Printhead Position Adjustment 141 Detailed Settings 67 E Error lamp 9 F Fanfold Paper Mode 105 Favorites 44 46 FEED key 8 H Half tone 67 70 I Information 123 Ink Pre fire On The Paper 105 Ink tank door 5 Ink warning lamp 8 156 IP Address 219 J Jam release lever 7 L L...

Page 236: ...ientation Preview 44 Print Speed 91 93 Print status 121 Print the gradation smoothly 77 Print with the selected orientation 45 64 R Rating plate 6 Rear feeder slot 6 Register Delete 44 Replacing Ink Tank 150 Replacing the Maintenance Cartridge 157 Resolution 67 69 Roll cover 5 Roll cover handle 5 Roll holder 7 RS232C port 6 S Service Call Error 123 Sharpness 78 Shipping the Printer 95 210 Sleep 94...

Page 237: ...233 Index Utility tab 94 V Version Information 45 66 W Warning message 123 188 ...

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