Embedded RDS
Product Overview
■ Overview
Embedded RDS (hereinafter referred to as E-RDS) is a monitoring program that runs on the host machine. When the monitoring
option is enabled by making the setting on this machine, information such as the status change of the machine, counter
information, and failure information are collected. The collected device information is sent to a remote maintenance server called
UGW (Universal Gateway Server) via Internet, thus allowing for e-Maintenance/ imageWARE Remote (Remote Diagnosis
System).
The following device information/ status can be monitored.
• Billing counts
• Parts counter
• Firmware info
• Service call error log
• Jam log
• Alarm log
• Status changes (Toner low/ out, etc.)
Since high confidentiality is required for the information shown above, it performs communication between this machine and the
UGW using HTTPS/ SOAP protocol.
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■ Features and benefits
E-RDS embedded with a network module in advance can realize a front-end processing of e-Maintenance/ imageWARE Remote
system without attaching any extra hardware equipment.
Service cautions
1. After clearing the Main Controller PCB, initialization of the E-RDS setting (ERDS-DAT) and a communication test (COM-
TEST) need to be performed. Failure to do so will result that the counter transmitting value to the UGW may become unusual.
Also, after replacing the main controller board, all settings must be reprogrammed.
2. The following settings in service mode must not be change unless there are specific instructions to do so.
Changing these values will cause error in communication with UGW.
• Set port number of UGW
[COPIER] > [FUCTION] > [INSTALL] > [RGW-PORT]
Default : 443
3. If the e-Maintenance/ imageWARE Remote contract of the device is invalid, be sure to turn OFF the E-RDS setting (E-RDS :
0).
2. Technology
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