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Installation Problems

6-33

T

roub

leshooting

6

IMPORTANT

•

You cannot install the printer driver properly if the USB class driver is listed under
[Other Devices]. Depending on your OS, select [Canon LBP3000], [Canon CAPT
USB Device] or [Unknown Device] and delete it.

•

Do not delete any other devices or device drivers. If you delete the wrong thing by
mistake, Windows may not be able to startup properly.

•

If the USB Class Driver is not installed properly, [USB Printing Support]
(on Windows 2000/XP/Server 2003/Vista), [Canon CAPT USB Device] (on
Windows Me), or [Canon LBP3000] (on Windows 98) will not be displayed.

7

When the [Confirm Device Removal] ([Confirm Device
Uninstall] for Windows Vista) dialog box appears, click [OK].

8

Click [

].

[

Device Manager

] closes.

9

Disconnect the USB cable from the computer, then restart
Windows.

After Windows restarts, reinstall the CAPT software. (See "Installing the CAPT
Software," on p. 3-4.)

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Summary of Contents for LBP-3000

Page 1: ...ENG IMPORTANT Read this manual carefully before using your printer Save this manual for future reference User s Guide User s Guide ...

Page 2: ...LBP3000 Laser Printer User s Guide ...

Page 3: ...ing CD ROM Installation Connecting to a Computer Printing Methods Getting Started Guide CD ROM Basic Operations Troubleshooting User s Guide This Manual CD ROM To view the manual in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website The printer illustration on t...

Page 4: ...nt Routine Maintenance Troubleshooting Appendix Chapter 1 Make sure you read this Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon ...

Page 5: ... xii Disclaimers xiii Legal Limitations on the Usage of Your Product and the Use of Images xiii Important Safety Instructions xiv Installation xiv Power Supply xv Handling xvi Maintenance and Inspections xviii Consumables xix Other xix Chapter 1 Before You Start Using This Printer Printer Features 1 2 Component Names and Functions 1 4 Front View 1 5 Rear View 1 6 Inside the Printer 1 7 Indicators ...

Page 6: ...2 23 Printing on Index Card 2 27 Loading Index Cards 2 27 Loading Index Card into the Manual Feed Tray 2 27 Selecting Printer Driver Settings and Printing 2 30 Printing on Envelopes 2 34 Loading Envelopes 2 34 Loading Envelopes into the Multi Purpose Tray 2 35 Loading Envelopes into the Manual Feed Tray 2 38 Selecting Printer Driver Settings and Printing 2 41 Printing on Custom Paper Sizes Non Sta...

Page 7: ...nter Properties Dialog Box from the Printers Folder 4 9 For Windows 2000 XP Server 2003 Vista 4 10 Opening the Document Properties Dialog Box from an Application 4 11 Opening the Document Properties Dialog Box from the Printers and Faxes or Printers Folder 4 13 Opening the Printer Properties Dialog Box from the Printers and Faxes or Printers Folder 4 15 Canceling Pausing and Resuming Printing 4 17...

Page 8: ...55 Manuals 4 56 Installing the Manuals 4 56 Uninstalling the Manuals 4 59 Printer Status Window 4 60 Using the Printer Status Window 4 61 Displaying the Printer Status Window 4 63 The Options Menu 4 64 Setting Preferences 4 64 Cleaning 4 66 Refresh 4 66 Resolve Error 4 66 Displaying Printer Status When Using a Print Server 4 67 Chapter 5 Routine Maintenance Replacing the Toner Cartridge 5 2 Before...

Page 9: ...llation 6 34 Problems Installing a Shared Printer 6 34 Miscellaneous Problems 6 36 Chapter 7 Appendix Specifications 7 2 Hardware Specifications 7 2 Software Specifications 7 3 Printer Dimensions 7 4 Optional Accessories 7 5 Network Adapter 7 5 NetSpot Device Installer 7 7 Windows Firewall 7 8 Configuring Windows Firewall to unblock communication with client computers 7 9 Configuring Windows Firew...

Page 10: ...s personal injury To use the product safely be sure to adhere to these warnings CAUTION Indicates cautions that if followed incorrectly may lead to personal injuries or damage to property To use the product safely be sure to adhere to these cautions IMPORTANT Indicates important points and limitations that need to be observed Be sure to read these carefully to avoid running into problems operating...

Page 11: ...Used in This Manual In this manual product names and model names are abbreviated as follows Microsoft Windows 95 operating system Windows 95 Microsoft Windows 98 operating system Windows 98 Microsoft Windows Millennium Edition operating system Windows Me Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows ServerTM 2003 operating s...

Page 12: ...mful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televisi...

Page 13: ...30 V 50 Hz although the rated input of the product is 220 240 V 50 60 Hz C tick marking on the rating label means that we declare the product is in conformity with the relevant requirements at nominal mains input 230 V 50 Hz although the rated input of the product is 220 240 V 50 60 Hz Laser Safety 110 127 220 240 V models Laser radiation could be hazardous to the human body For this reason laser ...

Page 14: ... an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy cons...

Page 15: ...th your household waste according to the WEEE Directive 2002 96 EC and your national law This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative im...

Page 16: ...y your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should con...

Page 17: ...ers or other flammable substances If an inflammable substance comes into contact with the electrical unit inside the printer it may ignite or cause an electrical shock Do not put any of the following types of objects on top of this printer If any of these items come into contact with the electrical unit inside the printer it may ignite or cause an electrical shock If any of these objects fall into...

Page 18: ...ther product You may be injured if your hands etc are pinched by the printer When connecting the USB cable connect the cable correctly by following the directions in this manual Failure to properly connect cables can damage the printer or cause electrical shocks When you are carrying the printer hold the printer correctly by following the directions in this manual Dropping the printer may lead to ...

Page 19: ... other than that indicated Doing so may cause fire or electrical shock When you unplug the power cord make sure you hold the cord by the plug If you pull on the cord itself the cord may experience damage such as exposure of the core wires or an open circuit and electrical current flowing out of the damaged section can cause fires or electrical shock Whenever you pull out the power plug make sure t...

Page 20: ...f the connector Doing so may cause an electrical shock CAUTION Do not put any heavy objects on top of this product If a heavy object topples over or falls it can cause personal injuries If you are not going to use the printer for a long period of time such as overnight turn the printer off for safety reasons Furthermore if you are not going to use the printer for a longer period of time such as a ...

Page 21: ...wer plug periodically and wipe away any dust or dirt that has built up around the power outlet If the power plug is left connected for a long period of time in a dusty humid or smoky environment dust that gathers around the power outlet will absorb moisture and reduce the effectiveness of the insulation leading to fires CAUTION Never attempt to service this printer yourself except as explained in ...

Page 22: ...nd entering your eyes or mouth If the toner enters your eyes or mouth wash them immediately with cold water and immediately consult a physician Consumables WARNING Do not put spent toner cartridges into a fire The toner may ignite cause burns and fires Do not store toner cartridges or paper in a location where there are open flames Toner and paper could ignite causing burns and fires CAUTION Store...

Page 23: ...xx ...

Page 24: ...ter Printer Features 1 2 Component Names and Functions 1 4 Front View 1 5 Rear View 1 6 Inside the Printer 1 7 Indicators and the Paper Key 1 8 Connecting the Power Cord 1 9 Connecting the Power Cord 1 9 Connecting to a Computer 1 12 Turning the Printer On and Off 1 15 Turning the Printer On 1 15 Turning the Printer Off 1 16 ...

Page 25: ...ible through the Automatic Image Refinement which is unique to Canon Furthermore because the grayscale makes use of a dithering pattern photographs and graphics can be printed with beautifully subtle reproduction Support for a Wide Variety of Networks When used as a network printer the printer status can be displayed on both the client and server computers Job control can also be performed from ei...

Page 26: ...use it even in the middle of the night without having to be concerned about those around you Simple Maintenance and Printer Status Window The toner cartridges made for this printer Canon genuine part are designed as a single part containing both toner and the light sensitive drum so that they can be easily replaced The Printer Status Window that is displayed during printing makes it easy to tell e...

Page 27: ... printer properly and make full use of all of the printer s features CAUTION Do not install this printer in a location where a wall or other object will block the ventilation slots in the printer If the ventilations slots are blocked the internal printer components will overheat and this may cause a fire NOTE Consult the store where you purchased this product in the event that any of the parts are...

Page 28: ...es this should be attached to the rear paper guide e e e e Rear Paper Guide Adjust this to suit the loaded paper to keep the rear edge of the paper aligned f f f f Multi Purpose Tray This tray can hold up to a maximum of 150 sheets of plain paper 64 g m2 See p 2 9 g g g g Manual Feed Tray This paper source is for use when you are printing on paper fed manually one sheet at a time See p 2 9 h h h h...

Page 29: ...s the printer on and off See p 1 15 c c c c Power Socket Connect the supplied power cord to this socket See p 1 9 d d d d Rating Label This also shows the electrical current rating and average electrical current consumption e e e e USB Connector The USB cable plugs into this connector This is used to connect the printer to the USB port on a computer etc See p 1 13 f f f f USB Cover Open this cover...

Page 30: ...r Cartridge Guide When you install the toner cartridge make sure that the protrusions on the edges of the cartridge align with this guide while you push the cartridge in See p 5 6 b b b b Transfer Roller This is a very important part of the printer that transfers toner onto the paper during printing a b ...

Page 31: ...ators and the Paper Key a a a a Power Indicator This light turns on when the power is on b b b b Paper Indicator Paper Key This flashes when the printer runs out of paper or when the paper does not feed properly After refilling a paper tray press this key to restart printing a b ...

Page 32: ...utlet If the plug is not fully inserted fire and electrical shock may result Do not use any electrical cables other than the supplied cord Doing so may cause fire or electrical shock In principle you should not connect the printer using an extension cord or connect too many appliances to a single power outlet However if there is no choice but to use an extension cord or connect multiple appliances...

Page 33: ...or electrical shock Whenever you pull out the power plug make sure there are no objects around the power plug Do not pull out the power plug in an emergency IMPORTANT Do not plug the power cord into the auxiliary outlet on a computer One AC power outlet should be used exclusively for the printer Do not connect this printer to an uninterruptible power supply The printer may malfunction when a power...

Page 34: ...1 11 Before You Start Using This Printer 1 Connecting the Power Cord 3 Plug the power plug into the AC power outlet ...

Page 35: ...e printer when connected via unidirectional communication equipment has not been tested As a result Canon cannot guarantee printer operation when the printer is connected using unidirectional print servers USB hubs and switching devices NOTE The USB interface of the printer depends on the OS of the computer it is connected to as follows For further details please inquire at the store where you pur...

Page 36: ...efore You Start Using This Printer 1 Connecting to a Computer 2 Open the USB cover 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover ...

Page 37: ...ou Start Using This Printer 1 4 Connect the A type flat end of the USB cable to the USB port on the computer NOTE If you are not sure about the USB cable that is supported by your computer contact the store where you purchased the computer ...

Page 38: ...diagnostic check the printer is ready to print IMPORTANT Do not turn the printer on again immediately after turning the printer off If you want to turn the printer on again after turning it off wait at least 10 seconds after turning the printer off before turning it on again Refer to Troubleshooting on p 6 1 if the printer does not operate properly or an error message appears in the Printer Status...

Page 39: ...printing data from another computer before turning the power off When the printer is turned off any remaining print data in the printer s memory is erased If you need the print data wait for the printer to finish printing before turning the power off Do not turn the printer off under any of the following circumstances While printing While running a self diagnostic test immediately after turning th...

Page 40: ...10 Paper Output 2 11 Output Tray Types 2 11 Output Tray Capacities 2 13 Printing on Plain Paper Heavy Paper Label Paper and Transparencies 2 14 Loading the Paper 2 14 Selecting Printer Driver Settings and Printing 2 23 Printing on Index Card 2 27 Loading Index Cards 2 27 Selecting Printer Driver Settings and Printing 2 30 Printing on Envelopes 2 34 Loading Envelopes 2 34 Selecting Printer Driver S...

Page 41: ...5 or Executive size paper the printing speed may drop to 3 9 ppm Use the paper capacity for each type of paper as a guide to the number of sheets of paper that can be printed continuously Paper Sizes You can use the following paper sizes with this printer The symbol indicates paper that can be loaded and indicates paper that cannot be loaded Paper Size Paper Source Multi Purpose Tray Manual Feed T...

Page 42: ...lain paper with width in the range of 76 2 to 215 9 mm length in the range of 127 0 to 355 6 mm and weight in the range of 64 to 90 g m2 including the standard paper sizes A4 B5 A5 Legal Letter and Executive Heavy Paper This printer can print on heavy paper with width in the range of 76 2 to 215 9 mm length in the range of 127 0 to 355 6 mm and weight in the range of 91 to 163 g m2 including the s...

Page 43: ...elopes cannot be used with this printer Using any of these envelopes may result in paper jams that are difficult to clear or may cause damage to the printer Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Before loading...

Page 44: ...zes The following abbreviations are used for the sizes displayed on the multi purpose tray and manual feed tray Printable Area The printable area of this printer is as follows Plain Paper Heavy Paper Transparency Label Paper You can print within the following area Paper Size Paper Guide Legal LGL Letter LTR Executive EXEC 5 mm 4 mm 6 mm 5 mm ...

Page 45: ...led or creased paper Specially coated paper coated paper for ink jet printers etc Labels that peel off from the backing sheet too easily Paper that has already been printed on using a copy machine or other laser printer The reverse side of the paper is also unusable Paper with jagged edges Wrinkled paper Paper with the corners folded Paper where the properties change at high temperatures Paper tha...

Page 46: ...around paper that you do not use Store paper on a flat surface Do not store paper on the floor where water and moisture can accumulate Do not store paper in a place where it will curl or be creased Do not store paper vertically or store too many stacks of paper in one pile Avoid direct sunlight and humid or dry places when storing paper If there are extreme differences in temperature between the s...

Page 47: ...to dissolve When you first use an adhesive test it on an unneeded printout before use Whenever you stack printouts check that the documents are completely dry If the printouts are stacked when they are not completely dry the toner may dissolve Store paper on a flat surface If the paper becomes folded or wrinkled the toner may peel Do not store in a high temperature place This can cause the toner t...

Page 48: ...sheet Multi Purpose Tray Approx 150 sheets Plain paper 64 g m2 IMPORTANT When you are printing from the multi purpose tray make sure that there is no paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Manual Feed Tray Multi Purpose Tray ...

Page 49: ...s Paper Type Paper Source Multi Purpose Tray Manual Feed Tray Plain Paper 64 g m2 Approx 150 sheets 1 sheet Heavy Paper 128 g m2 Approx 60 sheets 1 sheet Transparency Approx 100 sheets 1 sheet Label Paper Approx 50 sheets 1 sheet Index Card 1 sheet Envelope 1 sheet 1 sheet ...

Page 50: ...he printed side facing down Open the output tray when you are printing to the output tray Close the output tray when you are not using the printer CAUTION Keep your hands or clothing away from the roller in the output area Even if the printer is not printing sudden rotation of the roller may catch your hands or clothing resulting in personal injury ...

Page 51: ...tput Tray Capacities on p 2 13 for more details If damp paper is printed If damp paper is printed steam may come out of the surroundings of the output area of the printer This is because water contained in the paper is evaporating by heat radiated when the toner is fixing Therefore this is not abnormal Particularly this is apt to occur at low temperature For details on storing paper see Storing Bl...

Page 52: ... on the environment where the printer is installed and the type and size of the paper you are using Paper Type Output Tray Plain Paper 64 g m2 Approx 100 sheets Heavy Paper 128 g m2 Approx 30 sheets Transparency Approx 10 sheets Label Paper Approx 10 sheets Index Card Approx 10 sheets Envelope Approx 10 sheets ...

Page 53: ...ay make sure that there is no paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Do not load paper into the manual feed tray while the printer is printing from the multi purpose tray The paper loaded in the manual feed tray will feed into the printer causing overlapp...

Page 54: ...aper out of the multi purpose tray during printing Doing so may cause the printer to malfunction If you are refilling the multi purpose tray when there is still paper in the tray take out the remaining paper and align it properly with the new paper before loading it into the tray Use the paper capacity for each type of paper as a guide to the number of sheets of paper that can be printed continuou...

Page 55: ...per IMPORTANT Make sure you thoroughly fan through transparencies and label paper before loading them If you do not sufficiently fan the sheets multiple sheets will feed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust o...

Page 56: ...llows Check that there is sufficient clear space between the paper limit guides and the paper If there is no free space slightly reduce the amount of paper Plain Paper Approx 150 sheets 64 g m2 Heavy Paper Approx 60 sheets 128 g m2 Transparency Approx 100 sheets Label Paper Approx 50 sheets If you use paper that has been poorly cut the paper may have a tendency to double feed In this case thorough...

Page 57: ... aligned it may result in misfeeds or paper jams If the paper is curled or folded at the corners flatten it out before loading NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 5 Slide the paper guides to fit both sides of the stack ...

Page 58: ...h the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams 6 Adjust the rear paper guide to match the paper a and close the tray cover b IMPORTANT If you run out of paper and then refill the paper tray the Paper Indicator will flash Press the Paper Key to resume printing a b ...

Page 59: ... in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from the multi purpose tray regardless of the paper size and paper type Do not touch or pull paper out of the manual feed tray during printing Doing so m...

Page 60: ... side facing up until it touches the back of the tray Make sure that the paper passes under the paper limit guides CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Load the paper so that it is straight If the paper is curled or folded at the corners flatten it out before loading Paper Limit Guide ...

Page 61: ...s 2 22 Loading and Delivering Paper 2 NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 3 Slide the paper guides to fit both sides of the stack ...

Page 62: ...paper guides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams Selecting Printer Driver Settings and Printing This section describes how to change the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Prop...

Page 63: ...f the document that you created in the application 3 Set the Output Size setting to the size of the paper loaded in the printer as needed Select A4 or Letter if you are printing transparencies or labels Leave the setting set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting ...

Page 64: ...aper Type to the type of paper loaded in the printer Set this to Plain Paper for regular paper and labels Heavy Paper for thick paper and Transparency for transparencies NOTE If the paper curls excessively when you are printing on plain paper 64 to 90g m2 with the Paper Type setting set to Plain Paper try setting the Paper Type setting to Plain Paper L If you want to get improved fixing properties...

Page 65: ...Printing on Plain Paper Heavy Paper Label Paper and Transparencies 2 26 Loading and Delivering Paper 2 5 Click OK to close the Properties dialog box 6 Click OK to start printing ...

Page 66: ...ray IMPORTANT You can only load a single sheet of index card in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from the multi purpose tray regardless of the paper size and paper type Do not touch or pull ...

Page 67: ... When loading index card take care not to cut your hands with the edges of the paper IMPORTANT If the index card is warped make sure you fix the warp before loading the card Load the index card so that it is straight If the rear edge of the index card is not properly aligned it may result in misfeeds or paper jams If the leading edge of the index card is curled or folded at the corners flatten it ...

Page 68: ...ng Paper 2 NOTE To print on index card with a logo already printed on it load the index card so that the printed side is facing up and the top of the index card is at the far end 3 Slide the paper guides to fit both sides of the index card ABC A B C ...

Page 69: ...width of the index card If the paper guides are too loose or too tight the index card will not feed properly and this will cause paper jams Selecting Printer Driver Settings and Printing This section describes how to set the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Properties The Prope...

Page 70: ...er 2 2 Display the Page Setup sheet then set the Page Size setting to the size of the document that you created in the application NOTE When you set the page size to Index Card the following message is displayed and the paper type is automatically changed ...

Page 71: ... set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting IMPORTANT If the Page Size and Output Size settings are different the printer produces an enlarged or reduced print automatically 4 Click OK to close the Properties dialog box ...

Page 72: ...Printing on Index Card 2 33 Loading and Delivering Paper 2 5 Click OK to start printing ...

Page 73: ...o paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Do not load paper into the manual feed tray while the printer is printing from the multi purpose tray The paper loaded in the manual feed tray will feed into the printer causing overlapping paper feeds and paper ja...

Page 74: ...e stack of envelopes to release any remaining air and press down firmly along the folded edges of the envelopes Do not print on the reverse side glued side of envelopes NOTE When printing envelopes the envelopes may become creased Loading Envelopes into the Multi Purpose Tray Use the following procedure to load envelopes into the multi purpose tray Always load envelopes lengthways into the multi p...

Page 75: ...gently insert them all the way to the back of the tray Make sure that the envelopes passes under the paper limit guides CAUTION When loading envelopes be careful not to cut your hands with the edges of the envelopes IMPORTANT You cannot print on the reverse side glued side of envelopes Load the stack of envelopes straight If the leading edges of the envelopes are curled or folded at the corners fl...

Page 76: ... surface the side you want to print on facing up and the envelope flap on the left side 4 Slide the paper guides to meet both sides of the envelopes IMPORTANT Always make sure the paper guides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams ...

Page 77: ...o the manual feed tray Always load envelopes lengthways into the manual feed tray IMPORTANT You can only load a single envelope in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from the multi purpose tra...

Page 78: ...ide then gently insert them all the way to the back of the tray Be sure that the envelope passes beneath the paper limit guides CAUTION When loading envelope be careful not to cut your hands with the edges of the envelope IMPORTANT You cannot print on the reverse side glued side of envelope Load the envelope straight If the leading edge of the envelope is curled or folded at the corners flatten it...

Page 79: ...lap on the left side 3 Slide the paper guides to meet both sides of the envelope IMPORTANT If you run out of envelopes and then refill the paper tray the Paper Indicator will flash Press the Paper Key to resume printing Always make sure the paper guides match the width of the envelope If the paper guides are too loose or too tight the envelope will not feed properly and this will cause paper jams ...

Page 80: ...r Settings and Printing This section describes how to set the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Properties The Properties dialog box for the printer is displayed ...

Page 81: ...heet then set the Page Size setting to the size of the document that you created in the application NOTE If you set the page size to any of Envelope DL Envelope COM10 Envelope C5 or Envelope Monarch the following message appears and the appropriate paper type is automatically selected ...

Page 82: ...ve the setting set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting IMPORTANT If the Page Size and Output Size settings are different the printer produces an enlarged or reduced print automatically 4 Click OK to close the Properties dialog box ...

Page 83: ...Printing on Envelopes 2 44 Loading and Delivering Paper 2 5 Click OK to start printing ...

Page 84: ...are printing from the multi purpose tray make sure that there is no paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Do not load paper into the manual feed tray while the printer is printing from the multi purpose tray The paper loaded in the manual feed tray will ...

Page 85: ...out the remaining paper and align it properly with the new paper before loading it into the tray Use the paper capacity for each type of paper as a guide to the number of sheets of paper that can be printed continuously 1 Open the tray cover up to the position where it stops a and then pull out the rear paper guide b IMPORTANT Make sure you pull out the auxiliary tray when you load paper in the mu...

Page 86: ...t clear space between the paper limit guides and the paper If there is no free space slightly reduce the number of envelopes Plain Paper Approx 150 sheets 64 g m2 Heavy Paper Approx 60 sheets 128 g m2 If you use paper that has been poorly cut the paper may have a tendency to double feed In this case thoroughly line up the edges of the paper on a flat surface before loading it Load the paper so tha...

Page 87: ...per is curled or folded at the corners flatten it out before loading NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 4 Slide the paper guides to fit both sides of the stack ...

Page 88: ...feed properly and this will cause paper jams 5 Adjust the rear paper guide to match the paper a and close the tray cover b If the custom paper that you are using is over 190 mm in length Slide the rear paper guide a to align the small paper guide with the paper and close the tray cover b IMPORTANT If you run out of paper and then refill the paper tray the Paper Indicator will flash Press the Paper...

Page 89: ... the custom paper that you are using is less than 190 mm in length Move the rear paper guide to the position shown in the diagram Remove the small paper guide from the multi purpose tray Insert the small paper guide from directly above as shown in the diagram then fold it towards the back ...

Page 90: ...to load custom paper into the manual feed tray Always load custom paper lengthways into the manual feed tray IMPORTANT You can only load a single sheet of paper in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets wil...

Page 91: ... load the paper with the printing side facing up until it touches the back of the tray Make sure that the paper passes under the paper limit guides CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Load the paper so that it is straight If the paper is curled or folded at the corners flatten it out before loading Paper Limit Guide ...

Page 92: ...oading and Delivering Paper 2 NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 3 Slide the paper guides to fit both sides of the paper ...

Page 93: ...uides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams Selecting Printer Driver Settings and Printing This section describes how to set the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Properties The...

Page 94: ...t you created in the application NOTE When you are using a custom paper size you need to register the size of the custom paper in advance Refer to Specifying a Custom Paper Size Non Standard Paper on p 4 39 for information on how to register a custom paper size When you set the page size to Index Card the following message is displayed and the paper type is automatically changed ...

Page 95: ...ed Leave the setting set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray the name of the custom paper size are the same since there is no need to change the setting IMPORTANT If the Page Size and Output Size settings are different the printer produces an enlarged or reduced print automatically 4 Click OK to close the Properties dialog box ...

Page 96: ...Printing on Custom Paper Sizes Non Standard Sizes 2 57 Loading and Delivering Paper 2 5 Click OK to start printing ...

Page 97: ...Printing on Custom Paper Sizes Non Standard Sizes 2 58 Loading and Delivering Paper 2 ...

Page 98: ...he network Introduction 3 2 After Installing the Printer 3 2 Each Time You Print 3 2 System Requirements 3 2 Installing the CAPT Software 3 4 Installing from CD ROM Setup 3 5 Installing with Plug and Play 3 12 After Completing Installation 3 40 Printing a Test Page 3 44 Printing from a Network Computer using a Shared Printer 3 47 Configuring the Print Server 3 48 Installing the Client 3 61 Uninsta...

Page 99: ...uters Each Time You Print The following shows the tasks that should be performed each time you print Specifying print settings The printer paper size page size number of copies etc are configured using the printer driver If these settings are not configured correctly you will not be able to achieve the expected results Printing Select the printing option from the menu of the application software y...

Page 100: ...the printer driver a PC synthesizer and the PCM synthesizer driver needs to be installed in your computer Do not use the PC speaker driver speaker drv This printer uses bidirectional communication Operation of the printer when connected via unidirectional communication equipment has not been tested As a result Canon cannot guarantee printer operation when the printer is connected using unidirectio...

Page 101: ...inter is shared on the network from one computer and you are printing from another computer over the network see Printing from a Network Computer using a Shared Printer on p 3 47 A USB cable is only supplied with 220 240 V model for countries and regions of Asia In other countries and regions prepare according to the specifications of your computer Installation method Contents Reference page Easy ...

Page 102: ...lling from CD ROM Setup The screen shots used in this section are from Windows XP IMPORTANT If you are using Windows 2000 XP Server 2003 Vista be sure to log on as a member of Administrators when starting up 1 Make sure that the printer and computer are OFF 2 Open the USB cover ...

Page 103: ...ing Up the Printing Environment 3 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer then close the USB cover 4 Connect the A type flat end of the USB cable to the USB port on the computer ...

Page 104: ... display it using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using If you are using an operating system other than Windows Vista select Run from the Start menu enter D English MInst exe and then click OK If you are using Windows Vista enter D English MInst exe in Start Search under the Start men...

Page 105: ...e CAPT Software 3 8 Setting Up the Printing Environment 3 8 Click Install If you selected Custom Installation in Step 7 clear the Online Manuals check box and then click Install 9 Confirm the contents then click Yes ...

Page 106: ...ndows XP Service Pack 2 or another operating system equipped with Windows Firewall the following screen is displayed Specify whether to configure Windows Firewall to unblock communication with the client computers when sharing the printer on a network Click Yes when you share the printer on a network After completing the installation see Printing from a Network Computer using a Shared Printer p 3 ...

Page 107: ...ppears Click Yes NOTE If you are using Windows 2000 and the Digital Signature Not Found dialog box appears click Yes If you are using Windows XP Server 2003 and the Hardware Installation dialog box appears click Continue Anyway If you are using Windows Vista and the Windows Security dialog box appears click Install this driver software anyway 13 When the following screen is displayed turn the prin...

Page 108: ...dows XP Server 2003 and the Hardware Installation dialog box appears click Continue Anyway If you are using Windows Vista and the Windows Security dialog box appears click Install this driver software anyway 14 If Easy Installation is selected in Step 7 the manuals are installed 15 Confirm the installation results then click Next NOTE If the printer driver is not installed properly see Installatio...

Page 109: ... check box then click Restart Windows restarts The installation of the USB class driver and the printer driver is completed Installing with Plug and Play For Windows 98 Me The screen shots used in this section are from Windows Me 1 Make sure that the computer and printer are turned off at the power 2 Open the USB cover ...

Page 110: ...ting Up the Printing Environment 3 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover 4 Connect the A type flat end of the USB cable to the USB port on the computer ...

Page 111: ...ress the side of the power switch to turn the printer on 6 Turn the computer on and start up Windows 98 Me The Add New Hardware Wizard dialog box appears For Windows Me If the following dialog box appears proceed to Step 7 If the following dialog box appears proceed to Step 14 ...

Page 112: ...ext then proceed to Step 7 If the following dialog box appears click Next then proceed to Step 14 7 Select Specify the location of the driver Advanced then click Next For Windows 98 Select Search for the best driver for your device Recommended then click Next A dialog box is displayed that allows you to specify the search location ...

Page 113: ...mark from Removable Media Floppy CD ROM place a checkmark next to Specify a location For Windows 98 Remove the checkmarks from Floppy disk drives and CD ROM drive place a checkmark next to Specify a location 10 Click Browse and then select a folder For Windows 98 Select D English USBPORT Win98 and then click OK In this case the CD ROM drive is assumed to be assigned to D The actual CD ROM drive le...

Page 114: ...g Environment 3 11 Make sure that the correct path is displayed in the Specify a location field and then click Next 12 Click Next Installation of the USB class driver starts 13 Click Finish The computer automatically detects the printer Please wait a moment ...

Page 115: ...ion of the driver Advanced then click Next For Windows 98 Select Search for the best driver for your device Recommended then click Next A dialog box is displayed that allows you to specify the search location 15 If the supplied LBP3000 User Software CD ROM is not in the CD ROM drive insert the LBP3000 User Software CD ROM into the drive If CD ROM Setup appears click Exit ...

Page 116: ...ce a checkmark next to Specify a location For Windows 98 Remove the checkmarks from Floppy disk drives and CD ROM drive place a checkmark next to Specify a location 17 Click Browse and then select a folder Select D English Win98_Me and then click OK In this case the CD ROM drive is assumed to be assigned to D The actual CD ROM drive letter may be different depending on the computer you are using ...

Page 117: ...cation field and then click Next 19 Click Next 20 Enter a new name in the Printer name field if you want to change the name of the printer If another printer driver has been already installed in the computer the message Do you want your Windows based programs to use this printer as the default printer appears In this case select Yes or No ...

Page 118: ... Finish Windows will begin copying files 22 Once the installation complete dialog is displayed click OK 23 Click Finish This completes the installation of the USB class driver and printer driver For Windows 2000 1 Make sure that the computer and printer are turned off at the power ...

Page 119: ...ng the CAPT Software 3 22 Setting Up the Printing Environment 3 2 Open the USB cover 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover ...

Page 120: ...B port on the computer 5 Press the side of the power switch to turn the printer on 6 Turn the computer on and start up Windows 2000 7 Log on as a user who is a member of the Administrators group The Found New Hardware Wizard dialog box appears NOTE Full Control Permissions are required for the installation of the printer driver ...

Page 121: ...g the CAPT Software 3 24 Setting Up the Printing Environment 3 8 Click Next 9 Select Search for a suitable driver for my device recommended then click Next NOTE Unknown may be displayed as the name of the device ...

Page 122: ...nment 3 10 Remove the checkmarks from Floppy disk drives and CD ROM drives place a checkmark next to Specify a location and then click Next 11 Insert the supplied LBP3000 User Software CD ROM into the CD ROM drive then click Browse If CD ROM Setup appears click Exit ...

Page 123: ... In this case the CD ROM drive is assumed to be assigned to D The actual CD ROM drive letter may be different depending on the computer you are using 13 Make sure that the correct path is displayed in the Copy manufacturer s files from field then click OK A dialog box is displayed when the computer finishes searching for the driver files ...

Page 124: ... will begin copying files When it has finished the Completing the Found New Hardware Wizard dialog is displayed NOTE If the Digital Signature Not Found dialog box appears click Yes 15 Click Finish Installation of the USB class driver supplied with OS and the printer driver starts automatically ...

Page 125: ...tware 3 28 Setting Up the Printing Environment 3 For Windows XP Server 2003 The screen shots used in this section are from Windows XP 1 Make sure that the computer and printer are turned off at the power 2 Open the USB cover ...

Page 126: ...ting Up the Printing Environment 3 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover 4 Connect the A type flat end of the USB cable to the USB port on the computer ...

Page 127: ...Server 2003 7 Log on as a user who is a member of the Administrators group The Found New Hardware Wizard dialog box appears NOTE Full Control Permissions are required for the installation of the printer driver 8 Insert the LBP3000 User Software CD ROM into the CD ROM drive Select Install from a list or specific location Advanced then click Next If CD ROM Setup appears click Exit ...

Page 128: ...mark from Search removable media floppy CD ROM place a checkmark next to Include this location in the search 10 Click Browse and then select a folder Select D English Win2K_Vista and then click OK In this case the CD ROM drive is assumed to be assigned to D The actual CD ROM drive letter may be different depending on the computer you are using ...

Page 129: ... the Found New Hardware Wizard dialog is displayed NOTE If the Hardware Installation dialog box appears click Continue Anyway 12 Click Finish IMPORTANT If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as a print server configure Windows Firewall to unblock communication with the client computers See p 7 8 This completes the installation of the U...

Page 130: ...Up the Printing Environment 3 For Windows Vista 1 Make sure that the printer and computer are OFF 2 Open the USB cover 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover ...

Page 131: ... cable to the USB port on the computer 5 Press the side of the power switch to turn the printer on 6 Turn the computer on and start up Windows Vista 7 Log on as a member of Administrators The Found New Hardware dialog box appears NOTE Full Control Permission is required for the installation of the printer driver ...

Page 132: ...re 3 35 Setting Up the Printing Environment 3 8 Click Locate and install driver software recommended NOTE If the User Account Control dialog box appears click Continue 9 If the following screen appears click Don t search online ...

Page 133: ...Installing the CAPT Software 3 36 Setting Up the Printing Environment 3 10 Click I don t have the disc Show me other options 11 Click Browse my computer for driver software advanced ...

Page 134: ...upplied LBP3000 User Software CD ROM into the CD ROM drive and then click Browse If CD ROM Setup appears click Exit 13 Select D English Win2K_Vista then click OK The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using ...

Page 135: ... in this location and then click Next Copying files is started NOTE If the Windows Security dialog box appears click Install this driver software anyway 15 Click Close IMPORTANT If you want to use the computer in which the printer driver was installed as the print server configure Windows Firewall to unblock communication with the client computers See p 7 9 ...

Page 136: ...Installing the CAPT Software 3 39 Setting Up the Printing Environment 3 The installation of the USB class driver supplied with an operating system and the printer driver is completed ...

Page 137: ...Completing Installation When the installation of the CAPT software is complete an icon and folder will be created for the printer For Windows 98 Me 2000 The icon for the printer is displayed in the Printers folder Canon Printer Uninstaller is added to Programs under the Start menu ...

Page 138: ...stallation 3 41 Setting Up the Printing Environment 3 If the manuals are installed LBP3000 Online Manuals is created on the desktop and LBP3000 Online Manuals under Canon LBP3000 is added to Programs under the Start menu ...

Page 139: ...on for the printer is displayed in the Printers and Faxes folder Canon Printer Uninstaller is added to All Programs under the Start menu If the manuals are installed LBP3000 Online Manuals is created on the desktop and LBP3000 Online Manuals under Canon LBP3000 is added to All Programs under the Start menu ...

Page 140: ...con for the printer is displayed in the Printers folder Canon Printer Uninstaller is added to All Programs under the Start menu If the manuals are installed LBP3000 Online Manuals is created on the desktop and LBP3000 Online Manuals under Canon LBP3000 is added to All Programs under the Start menu ...

Page 141: ...1 Open the Printers and Faxes or Printers folder For Windows 98 Me 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click ...

Page 142: ...ting Environment 3 2 Right click the icon for this printer then select Properties from the pop up menu The Properties dialog box for the printer is displayed 3 Click Print Test Page on the General sheet The printer will begin printing a test page ...

Page 143: ...Printing a Test Page 3 46 Setting Up the Printing Environment 3 4 If the page is printed correctly click OK Yes or Close NOTE If test page does not print correctly refer to Chapter 6 Troubleshooting ...

Page 144: ...nected to the printer is called the print server and other computers that access the printer over the network are called client computers If the print server is running Windows Vista you cannot download and install the driver on Windows 98 Me Network Environment Network Environment Print Server Windows 98 Me Client Windows 98 Me Client Windows 98 Me Client Windows 2000 XP Server 2003 Vista Client ...

Page 145: ...003 Vista Configuring the Print Server For Windows 98 Me The screen shots used in this section are from Windows Me Preparing the Print Sharing Settings 1 Double click My Computer Control Panel the Network icon The Network dialog box is displayed 2 Display the Configuration sheet then click Add Item to Configure Refer to 1 Installing the Printer Driver on the Print Server p 3 4 2 Configure the Prin...

Page 146: ...3 The Select Network Component Type dialog box is displayed 3 Click the Service icon then click Add 4 Select File and printer sharing for Microsoft Networks then click OK The Select Network Component Type dialog box appears first then the Network dialog box reappears 5 Click File and Print Sharing ...

Page 147: ...my printer s is selected then click OK 7 Go to the Access Control sheet and select either Share level access control or User level access control If you want to specify the users that can print select User level access control 8 Click OK then restart Windows Printer Sharing Settings 1 From the Start menu select Settings Printers The Printers folder is displayed ...

Page 148: ...ared As Change the Share Name and enter a Comment and Password as needed NOTE If you selected User level access control in Step 7 of the Network Settings procedure See p 3 50 click Add and select the users that can use the printer Do not enter blank or special characters in Shared As If you enter a password it is possible that the client computer will not be able to create the printer port ...

Page 149: ...Printing from a Network Computer using a Shared Printer 3 52 Setting Up the Printing Environment 3 4 Click OK The printer icon changes to the shared printer icon ...

Page 150: ...and Dial up Connections from the Start menu For Windows Server 2003 From the Start menu select Control Panel Network Connections Local Area Connection Properties and then proceed to Step 3 For Windows Vista From the Start menu select Control Panel and then click View network status and tasks Manage network connections For Windows 2000 The Network and Dial up Connections folder is displayed For Win...

Page 151: ...ely after installation To use the printer sharing settings you need to run Network Setup Wizard and enable printer sharing For more details see the Windows online help 1 Open the Printers and Faxes or Printers folder For Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select ...

Page 152: ...p the Printing Environment 3 2 Right click the icon for your printer then select Sharing from the pop up menu NOTE If you are using Windows Vista and Change sharing options appears click Change sharing options If the User Account Control dialog box appears click Continue ...

Page 153: ...ment 3 3 Select Share this printer Update the share name as required For Windows 2000 Select Shared as For Windows Vista Select the Share this printer check box NOTE You can also specify the sharing settings during the local installation Do not enter blank or special characters in Shared name ...

Page 154: ...erating system other than Windows Vista and any client is using Windows 98 Me click Additional Drivers If the print server is running Windows Vista or no client is using Windows 98 Me click OK The printer icon changes to the shared printer icon and the printer sharing settings are completed The Additional Drivers dialog box is displayed ...

Page 155: ... to Windows 95 or 98 and then click OK For Windows Server 2003 Place a checkmark next to Windows 95 Windows 98 and Windows Millennium Edition and then click OK 6 Insert the supplied LBP3000 User Software CD ROM into the CD ROM drive If the Insert Disk dialog box appears click OK 7 Click Browse If your CD ROM drive is drive D select D English Win98_Me and then click OK Windows will begin copying fi...

Page 156: ...lick Change sharing options to display the User Account Control dialog box and then click Continue If you cleared the printer sharing settings with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall you need to delete the settings registered in Windows Firewall using the utility software See p 7 11 Configuring Windows Firewall Settings If you are using Windows XP ...

Page 157: ...m the Start menu select Control Panel and then click Network and Internet Connections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windows Firewall For Windows Vista From the Start menu select Control Panel and then click Allow a program through Windows Firewall If the User Account Control dialog box appears click Continue 2 On the Exceptions sheet in the Windo...

Page 158: ...sing Windows 2000 XP Server 2003 Vista be sure to log on as a user who is a member of the Administrators group when starting up If the client computer is using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall configure the following settings If you do not make these settings on the client computer status information will not display correctly in the Printer Stat...

Page 159: ... 98 Me The screen shots shown in this section are taken from Windows XP Home Edition Installing from CD ROM Setup 1 Insert the supplied LBP3000 User Software CD ROM into the CD ROM drive If the CD ROM is already in the drive eject the CD ROM and reinsert it into the drive again The CD ROM Setup appears automatically IMPORTANT If you are using Windows Vista and the AutoPlay dialog box appears click...

Page 160: ...e Start menu and then press the ENTER key on your keyboard NOTE If you are using Windows Vista and the User Account Control dialog box appears click Allow 2 Click Easy Installation or Custom Installation Easy Installation allows you to install the printer driver and the instruction manuals simultaneously If you do not install the manuals select Custom Installation 3 Click Install ...

Page 161: ...mputer using a Shared Printer 3 64 Setting Up the Printing Environment 3 If you selected Custom Installation in Step 2 clear the Online Manuals check box and then click Install 4 Confirm the contents then click Yes 5 Click Next ...

Page 162: ...Printing from a Network Computer using a Shared Printer 3 65 Setting Up the Printing Environment 3 6 Select Manually Set Port to Install then click Next 7 Click Add Port 8 Select Network then click OK ...

Page 163: ...ing a Shared Printer 3 66 Setting Up the Printing Environment 3 9 Select the icon for the shared printer in the print server then click OK 10 Select whether or not to use this printer as the default printer then click Next 11 Click Start ...

Page 164: ...ly when the computer on which you are currently installing the printer driver is to be used as a print server 12 The message Installation cannot be stopped once it starts Do you want to continue appears Click Yes Installation of the printer driver starts For Windows Vista The Printers dialog box appears Click Install driver If the User Account Control dialog box appears click Continue 13 If Easy I...

Page 165: ...Restart Computer Now Recommended check box then click Restart Windows restarts If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall on the client computers configure Windows Firewall to unblock communication with the print server If you do not clear the block the printer status may not be displayed properly in the Printer Status Window and some of t...

Page 166: ...Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click Printer The Printers and Faxes or Printers folder is displayed 2 Display the Add Printer Wizard or Add Printer dialog box For Windows 98 Me 2000 Double click Add Printer For Windows XP Profess...

Page 167: ... Me 2000 Select Network Printer then click Next For Windows Vista Click Add a network wireless or Bluetooth printer If you are using Windows Vista searching the printer on a network starts automatically Click The printer that I want isn t listed 5 Select Browse for a printer then click Next For Windows 98 Me click Browse For Windows Vista select Select a shared printer by name and then click Next ...

Page 168: ...ars Click Install driver If the User Account Control dialog box appears click Continue 7 Select whether or not to use this printer as the default printer then click Next For Windows Vista enter a new name in Printer name if you want to change the printer name When specifying the printer as the default printer select the Set as the default printer check box and then click Next For Windows Vista cli...

Page 169: ...XP Service Pack 2 on the client computer you need to configure Windows Firewall to unblock communication with the print server If you do not configure Windows Firewall to unblock communication with the server the printer status may not be displayed correctly in the Printer Status Window and some functions may not operate properly See p 7 8 NOTE If the Digital Signature Not Found dialog box appears...

Page 170: ...tart menu select Programs Accessories Windows Explorer For Windows 98 From the Start menu select Programs Windows Explorer The Windows Explorer window is displayed 2 Select the print server from My Network Places from Network Neighborhood for Windows 98 from Network for Windows Vista then double click the icon for this printer Alternatively you can drag and drop the icon for the printer into the P...

Page 171: ...ystem equipped with Windows Firewall such as Windows XP Service Pack 2 on the client computer you need to configure Windows Firewall to unblock communication with the print server If you do not configure Windows Firewall to unblock communication with the server the printer status may not be displayed correctly in the Printer Status Window and some functions may not operate properly See p 7 8 ...

Page 172: ...stalling the CAPT software using the Uninstaller If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall this printer is registered in the Exceptions sheet in the Windows Firewall Windows Firewall Settings for Windows Vista dialog box When you uninstall the CAPT software using the uninstaller the settings for this printer are also deleted from the Exce...

Page 173: ...appears click Allow 3 Select the name of your printer and then click Delete A confirmation message is displayed NOTE Even if Canon LBP3000 is not in the list in the Delete Printer dialog box you can delete all of the files and data related to this printer by clicking the Delete button 4 Click Yes The uninstallation process begins Please wait a moment ...

Page 174: ...ing the CAPT software 3 77 Setting Up the Printing Environment 3 5 Click Exit The Delete Printer dialog box closes NOTE If you are unable to uninstall the CAPT software refer to If Uninstallation Fails on p 6 28 ...

Page 175: ...Uninstalling the CAPT software 3 78 Setting Up the Printing Environment 3 ...

Page 176: ... on One Sheet 4 34 Scaling Printer Output 4 36 Poster Printing 4 38 Specifying a Custom Paper Size Non Standard Paper 4 39 Specifying the Finishing Method 4 41 Specifying the Print Quality 4 44 Grayscale Settings 4 46 Working with Profiles 4 47 Editing Print Jobs 4 52 Viewing Printer Settings Restoring the Default Settings 4 54 Manuals 4 56 Installing the Manuals 4 56 Uninstalling the Manuals 4 59...

Page 177: ...ay NOTE If you are printing on plain paper heavy paper label paper or transparencies refer to Printing on Plain Paper Heavy Paper Label Paper and Transparencies on p 2 14 if you are printing on index card refer to Printing on Index Card on p 2 27 if you are printing on envelopes refer to Printing on Envelopes on p 2 34 and if you are printing on custom paper refer to Printing on Custom Paper Sizes...

Page 178: ...inting from an Application 4 3 Printing a Document 4 3 Specify the paper size of the document and the printing orientation then click OK 4 Select Print from the File menu The Print dialog box is displayed ...

Page 179: ...nd select your printing preferences NOTE The printer name displayed in this dialog box can be changed from the Printers and Faxes folder the Printers folder for Windows 98 Me 2000 Vista 6 If you want to specify more detailed printing preferences click Properties The Canon LBP3000 Properties dialog box is displayed ...

Page 180: ...s recommended that you verify the information in the Page Setup sheet and the Paper Source sheet The default settings for all files can be configured using the following dialog box For Windows 98 Me Open the Printer Properties dialog box from the Printers folder See Opening the Printer Properties Dialog Box from the Printers Folder on p 4 9 For Windows 2000 XP Server 2003 Vista Open the Document P...

Page 181: ...s not print properly refer to Chapter 6 Troubleshooting Refer to Using the Printing Functions on p 4 19 for an explanation on using the features of the printer and printer driver To ensure that a document prints the way you want it to adjust the printer and printer driver settings ...

Page 182: ...operty dialog boxes For Windows 98 Me If you open the Document Properties dialog box from within an application the settings are only applicable to that particular print job If you open the Printer Properties dialog box from the Printers folder you can configure the default printer settings for all print jobs Opening the Document Properties Dialog Box from an Application This section describes the...

Page 183: ...t 4 NOTE The print command is different depending on the application you are using Refer to the users manual supplied with your application for further details 2 Confirm the printer name then click Properties The Document Properties dialog box is displayed ...

Page 184: ...g a Document 4 Opening the Printer Properties Dialog Box from the Printers Folder 1 From the Start menu select Settings Printers The Printers folder is displayed 2 Right click the icon for this printer then select Properties from the pop up menu ...

Page 185: ...ticular print job If you open the Document Properties dialog box from the Printers and Faxes or Printers folder you can specify the default settings used by all print jobs If you open the Printer Properties dialog box from the Printers and Faxes or Printers folder you can configure printer options and create Profiles of frequently used options NOTE To change settings in the Printers and Faxes or P...

Page 186: ...es the procedure for opening the Document Properties dialog box taking Adobe Reader 6 0 as an example 1 Select Print from the File menu in the application The Print dialog box is displayed NOTE The print command is different depending on the application you are using Refer to the users manual supplied with your application for further details ...

Page 187: ...Specifying Printing Preferences 4 12 Printing a Document 4 2 Confirm the printer name then click Properties The Document Properties dialog box is displayed ...

Page 188: ...Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click Printer The Printers and Faxes or Printers folder is displa...

Page 189: ...inter then select Printing Preferences from the pop up menu The Document Properties dialog box is displayed NOTE For Windows 2000 XP Server 2003 the Document Properties dialog box can also be displayed by selecting the icon for this printer and selecting Printing Preferences from the File menu ...

Page 190: ...Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click Printer The Printers and Faxes or Printers folder is displa...

Page 191: ...for this printer then select Properties from the pop up menu The Printer Properties dialog box is displayed NOTE For Windows 2000 XP Server 2003 the Printer Properties dialog box can also be displayed by selecting the icon for this printer and selecting Properties from the File menu ...

Page 192: ...pears NOTE The Printer Status Window may not appear depending on the Display Printer Status Window setting in the Preferences menu See Setting Preferences on p 4 64 2 To delete or pause a print job click the Pause Job button in the Current Print Job tab or My Job Operation tab When you click the Pause Job button in the Current Print Job tab the following message is displayed and the screen switche...

Page 193: ... 4 18 Printing a Document 4 3 Click the button corresponding to the operation you would like to perform from among the Job Operation buttons Deleting the job Click Delete Job Pausing the job Click Pause Job Resuming the job Click Resume Job ...

Page 194: ...e display to that sheet This section describes the types of printing preferences that can be specified in each sheet For Windows 98 Me Document Properties Dialog Box Page Setup Sheet Finishing Sheet Paper Source Sheet Quality Sheet Printer Properties Dialog Box General Sheet Details Sheet Sharing Sheet Page Setup Sheet Finishing Sheet Paper Source Sheet Quality Sheet Configuration Sheet For Window...

Page 195: ...he F1 key Right click the item that you want help with then click What s This from the pop up menu Click Help on the title bar then move the mouse pointer with attached over the item you want help with and click on it This method cannot display Help on Windows Vista For Windows Vista the Windows help application WinHlp32 exe is required to display its Online Help If the Windows help application Wi...

Page 196: ... Envelopes Envelope C5 Envelope COM10 Envelope DL Envelope Monarch Custom Paper Size See p 4 39 NOTE When printing on paper that is the same size as Page Size select Match Page Size If you select a paper size that differs from Page Size the print will be automatically reduced or enlarged to fit on the paper When printing data in which multiple paper sizes are specified in the application set the O...

Page 197: ...rder setting is displayed if the number of pages per sheet is 2 4 6 8 9 or 16 Manual Scaling The scale factor is automatically adjusted if the Page Size and Output Size are different If you want to change the scale factor manually select Manual Scaling and enter the numerical scale factor in the adjacent box The scale factor can be set to between 25 and 200 Page Order You can select the page order...

Page 198: ...ach page is printed repeatedly to give the desired number of copies Collate The entire document is printed repeatedly to produce the desired number of copies Finishing Details See p 4 41 Click Finishing Details to display the following dialog box This dialog box allows you to specify the various options for job processing Advanced Settings See p 4 42 Click Advanced Settings in the Finishing Detail...

Page 199: ...ou change the Output Size setting in the Page Setup sheet You can only select Transparency if the Output Size in the Page Setup sheet is set to either A4 or Letter size Printer Driver Setting Paper Type Plain Paper Plain Paper 64 to 90 g m2 Label Paper Plain Paper L If the paper curls excessively when you are printing on plain paper 64 to 90 g m2 with the Paper Type setting set to Plain Paper try ...

Page 200: ...hs and graphics It produces printouts that match what you see on the screen Text Lines This mode is best suited to printing color text and fine color lines Color text and fine color lines are printed in solid black Web Pages This mode is best suited to printing the images etc of a web page Low resolution images that would normally print out coarsely or jagged in regular printing modes are printed ...

Page 201: ...tings See p 4 46 Check this box if you want to customize the grayscale settings To configure the grayscale settings in detail click the Grayscale Settings button to open the Grayscale Settings dialog box Grayscale Settings See p 4 46 Click Grayscale Settings to open the dialog box shown below This dialog box allows you to specify brightness and contrast used for printing ...

Page 202: ...inting a Document 4 General Sheet This sheet displays the printer name and allows you to print a test page Details Sheet Windows 98 Me only This sheet allows you to configure printer port settings add drivers modify spooling settings etc ...

Page 203: ...ring sheet does not appear if File and printer sharing for Microsoft Networks has not been added in the network settings See p 3 48 For Windows 2000 XP Server 2003 Vista the Sharing sheet does not appear if the network has not been configured See p 3 53 Ports Sheet Windows 2000 XP Server 2003 Vista only This sheet allows you to add delete and configure the printer port ...

Page 204: ...ows 2000 XP Server 2003 Vista only This sheet allows you to specify detailed settings such as the times when the printer is available and the spooling settings Color Management Sheet Windows 2000 XP Server 2003 Vista only The Color Management sheet is not used by this printer ...

Page 205: ...XP Professional the Security sheet is not displayed if the Use simple file sharing Recommended checkbox is checked in the View sheet of the Windows Folder Options settings On Windows XP Home Edition the Security sheet is not displayed Configuration Device Settings Sheet The Configuration Device Settings sheet allows you to configure when the Printer Status Windows is displayed and other settings ...

Page 206: ...or displaying the Printer Status Window appears in the Windows Taskbar Profile Sheet Windows 2000 XP Server 2003 Vista only This sheet allows you to create and add new Profiles and to edit existing Profiles Profile List Lists the available Profiles Name Displays the name of the Profile selected in the Profile List Comment Displays a comment about the Profile selected in Profile List Add See p 4 48...

Page 207: ...Click Edit to open the dialog box shown below This dialog box allows you to enter the Name Icon Comment and printing preferences for a newly added Profile or a Profile that you are editing Delete See p 4 50 Allows you to delete an added Profile Import See p 4 50 Allows you to import a Profile saved as a file and add it to the printer driver Export See p 4 51 Allows you to save an added or edited P...

Page 208: ... Finishing settings by right clicking on the Preview panel The Preview panel functions differently depending on which icon is selected or at the upper left of the Preview panel When is selected You can adjust the Page Layout setting The Page Layout setting changes cyclically between 1 Page per Sheet 2 Pages per Sheet and 4 Pages per Sheet each time you left click within the document image If you r...

Page 209: ...s 4 34 Printing a Document 4 Printing Multiple Pages on One Sheet Multiple pages can be printed on one sheet of paper 1 For Windows 2000 XP Server 2003 Vista display the Device Settings sheet and select Auto from Spooling at Host ...

Page 210: ...the Page Layout setting to the number of pages to print on each sheet of paper The number of pages that can be selected is 1 2 4 6 8 9 or 16 Pages per Sheet 3 The Page Order setting is displayed if the number of pages per sheet is 2 4 6 8 9 or 16 Use this to select the order that pages are printed ...

Page 211: ...s then click OK Scaling Printer Output You can choose to scale your document if Page Layout is set to 1 Page per Sheet The scale factor is automatically adjusted if the Page Size and Output Size settings are different However the scale factor can also be specified manually You can specify a scaling factor of between 25 and 200 Scaling a Document Automatically 1 Display the Page Setup sheet and set...

Page 212: ...ctor will be set automatically depending on the sizes specified in Page Size and Output Size Scaling a Document Manually 1 Display the Page Setup sheet and set the Page Size setting 2 Specify the paper size in Output Size 3 Place a checkmark next to Manual Scaling then enter the scaling factor in the spin box 4 Confirm the settings then click OK ...

Page 213: ...agnify a single page image and print it out over several sheets of paper You can then create a large poster sized printout by taping the multiple sheets of paper together 1 For Windows 2000 XP Server 2003 Vista display the Device Settings sheet and select Auto from Spooling at Host ...

Page 214: ...ges becomes Upper Left to Right When you perform poster printing the Page Order setting is disabled Specifying a Custom Paper Size Non Standard Paper It is possible to configure custom paper sizes NOTE To specify a custom paper size you need to open the dialog box shown below For Windows 2000 XP Server 2003 Vista Open the Document Properties dialog box from the Printers and Faxes folder the Printe...

Page 215: ...zes and existing custom paper sizes Name of Custom Paper Size Enter a name to use for the new custom paper size You can enter up to 31 characters Unit Specify the unit Millimeter or Inch to use when entering the dimensions of the custom paper size Paper Size Specifies the length and width of the custom paper size length greater than or equal to width Paper sizes should be specified in portrait ori...

Page 216: ...an be added In Windows 2000 XP Server 2003 Vista the number depends on your system environment 4 Confirm the settings then click OK Specifying the Finishing Method You can specify a variety of options for print processing 1 Display the Finishing sheet then click Finishing Details The Finishing Details dialog box is displayed ...

Page 217: ...than the paper currently loaded in the printer reload the new paper then click Resolve Error in the Printer Status Window However the first job that you print straight after turning the printer off and on will print onto the currently loaded paper without displaying a message regardless of the Output Size setting When this box is unchecked the job prints on the paper currently loaded in the printe...

Page 218: ... dialog box reappears Image Refinement This setting specifies whether or not to apply Image Refinement When Image Refinement is applied jagged lines in text and graphics are printed smoothly EMF Spooling Windows 2000 XP Server 2003 only Specifies whether to spool print data in EMF metafile format If this option is selected print data is spooled in EMF format ...

Page 219: ...mode is best suited to printing documents containing a mixture of text photographs and graphics This lets you produce printouts that are relatively close to what you see on the screen Text Lines This mode is best suited to printing color text and fine color lines Color text and fine color lines are printed in solid black Web Pages This mode is best suited to printing the images etc of a web page L...

Page 220: ...les and graphs may appear even lighter or less smooth than Pattern 1 using this setting None Solid Prints all colors in black except for white Print Colored Text and Lines in Black Check this box when the color text or thin lines in CAD data etc drop out or appear broken when printed You should be able to print thin lines clearly Enable Image Correction When image data such as photographic images ...

Page 221: ...nting a Document 4 Grayscale Settings You can customize the grayscale settings 1 Display the Quality sheet place a checkmark next to Manual Grayscale Settings and then click Grayscale Settings The Grayscale Settings dialog box is displayed ...

Page 222: ...s selected in the User Profiles sheet of the Windows password settings double click My Computer Control Panel Passwords then you can create up to 50 profiles for each user For Windows 2000 XP Server 2003 Vista up to 50 Profiles can be added for each user account If you change the name of the printer any saved profiles will become unreadable If you restore the printer name to the original value you...

Page 223: ...urce and Quality sheets 2 Click Add Profile The Add Profile dialog box is displayed 3 Enter the name of the Profile in the Name field You can select an icon for the profile using the Icon setting If you have any notes you want to make about the profile enter them in the Comment field NOTE You can enter up to 31 characters in the Name field and 255 characters in the Comment field ...

Page 224: ...inting a Document 4 Confirming the Printer Settings Click View Settings Click OK to return to the Add Profile dialog box 4 Click OK The Properties dialog box reappears Check that the name of the Profile has been added to the Profile list ...

Page 225: ...ns 4 50 Printing a Document 4 Editing Deleting a Profile You can change or save Profile information or delete it from the Profile List 1 Click Edit Profile The Edit Profile dialog box is displayed 2 Edit the Profile information ...

Page 226: ...will be able to use it again even after you delete it from the list of profiles If the Apply Settings from Application checkbox is ticked the Page Size Orientation and Copies selected in the application will be used for printing Even if you change these settings in the profile the values from the application will still be used Deleting a Profile Click Delete to delete a profile from the list IMPOR...

Page 227: ...for printing You can also edit jobs from different applications and preview print jobs Make sure that any one of the Page Setup Finishing Paper Source or Quality sheet is displayed in the Document Properties dialog box then perform the following procedure 1 Set the Output Method to Edit and Preview 2 The message that the output method is going to be switched to the Edit and Preview mode is display...

Page 228: ...ialog box is displayed and the job is displayed on a list 5 Repeat Step 1 to 4 for each of the jobs that you want to edit 6 In the Canon PageComposer dialog box you can edit the jobs in the list NOTE For details on adjusting settings in the Canon PageComposer dialog box refer to the Canon PageComposer online help If you select Edit and Preview mode in the Printer Properties dialog box and select L...

Page 229: ...e Quality and Configuration Device Settings sheets or restore the settings to their default values Make sure that any one of the Page Setup Finishing Paper Source and Quality sheets is displayed then perform the following procedure NOTE A preview is displayed on each sheet You can use the preview to verify the printed image Viewing Printer Settings 1 Click View Settings The View Settings dialog bo...

Page 230: ...e previous sheet reappears Restoring the Default Settings Click Restore Defaults to restore the printer settings to their default values The Restore Defaults button only restores to default the settings that are displayed on the same sheet or dialog box as the button The settings in the Page Setup Finishing Paper Source Quality and Configuration Device Settings sheets cannot be restored all at onc...

Page 231: ...he drive IMPORTANT If you are using Windows Vista and the AutoPlay dialog box appears click Run AUTORUN EXE If CD ROM Setup does not appear display it using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using If you are using an operating system other than Windows Vista select Run from the Start me...

Page 232: ...anuals 4 57 Printing a Document 4 2 Click Custom Installation 3 Clear the Printer Driver check box then click Install 4 Confirm the contents then click Yes Installation of the instruction manuals starts ...

Page 233: ...k Next 6 Click Exit The installation of the manuals is completed To see the manuals double click LBP3000 Online Manuals created on the desktop to display respective manuals or select Canon LBP3000 LBP3000 Online Manuals added to All Programs Programs for Windows 98 Me 2000 under the Start menu ...

Page 234: ...ograms for Windows 98 Me 2000 under the Start menu then select Delete from the pop up menu Desktop LBP3000 Online Manuals Shortcut for Index pdf IMPORTANT If the manuals are installed on Windows 2000 XP Server 2003 Vista logged on by a user who is a member of Administrators they cannot be uninstalled from the computer logged on by anyone other than users who are members of Administrators Be sure t...

Page 235: ...Status Window shows status information about the LBP3000 such as operating status and job information using messages animations sounds and icons NOTE In order to use the sounds your computer must be equipped with a PCM synthesizer and have the driver for the PCM synthesizer installed ...

Page 236: ...you can resume the job by selecting Resolve Error The buttons appears grayed out if you do not have access permissions to the current print job Options Menu Allows you to change the preferences for the Printer Status Window and clean the fixing rollers on the printer Help Menu Displays the online help Menu Bar Icon Message Area Animation Area Status Bar Current Print Job Tab My Job Operation Tab R...

Page 237: ...ume a job when the job is paused for some reason Current Print Job Tab Progress Bar Indicates the progress of the current job by showing the number of pages printed and changing the background color Pause Job Button Pauses the job temporarily Job Information Area Displays the document name user name and computer name for the job My Job Operation Tab Job Status Message Area Displays a message about...

Page 238: ...lay Printer Status Window in locations such as the Page Setup sheet in the Printer Properties dialog box Check the Show Icon in the Taskbar box in the Configuration Device Settings sheet in the Printer Properties dialog box A Printer Status Window icon is then shown in the Windows Taskbar and you can click on this icon then click Canon LBP3000 to open the window ...

Page 239: ...nting Default Value The Printer Status Window appears automatically each time printing starts Only when Errors Occur The Printer Status Window appears automatically only when an error occurs during printing Not Display Automatically The Printer Status Window will not automatically appear even if printing starts or an error occurs Always Display on Top The Printer Status Window is always on top of ...

Page 240: ...rinting a Document 4 1 Select Preferences from the Options menu The Preferences dialog box is displayed 2 Confirm the settings then click OK NOTE For detailed information on using the Printer Status Window refer to the online help ...

Page 241: ...rror If a job is paused for some reason you can resume the job by selecting Resolve Error from the Job menu However resuming a job by selecting Resolve Error may cause unexpected print results You cannot use Resolve Error in any of the following circumstances When the job is paused due to printer errors such as paper jams or paper out When another user s job is paused Resolve Error is available in...

Page 242: ...can print now Printer Status at the Client Printer Status Window Display and Job Operation The My Job Operation tab is displayed when you click the Pause Job button Current Print Job Tab My Job Operation Tab Job Operation Job Information Area Pause Job Button Job Information Area Job Operation Buttons Displays the first job Enabled 1 Displays the first job 2 Enabled Pause Job Pauses all the jobs R...

Page 243: ...ng printed the progress bar is displayed in gray Sounds are only played on the clients that match the user name NOTE To display the printer status when printing a job over the network a network environment that uses one of the following protocols is required TCP IP NetBEUI The printer status cannot be displayed only if you are using the IPX SPX protocol ...

Page 244: ... Toner Cartridge 5 2 Before Replacing the Toner Cartridge 5 2 Replacing the Toner Cartridge 5 7 Cleaning 5 14 Precautions for Handling the Toner Cartridge 5 16 Storing Toner Cartridges 5 18 Clean the outside of the printer 5 19 Moving the Printer 5 21 Moving the Printer 5 22 Handling the Printer 5 27 Precautions for Handling the Printer 5 27 Precautions for Storing the Printer 5 28 ...

Page 245: ...ge approx 5 print density factory default setting The level of toner consumption varies depending on the type and content of documents printed Because documents that contain few areas of white space such as figures tables and graphs consume larger amounts of toner toner cartridge life will be reduced if you print large amounts of this kind of document Before Replacing the Toner Cartridge Toner car...

Page 246: ...ance 5 IMPORTANT Never touch any of the high voltage parts inside the top cover Doing so may damage the printer 1 Open the top cover Grasp the groove on the right side of the top cover and open the cover until it stops High Voltage Electrical Contacts ...

Page 247: ... it out b b b b IMPORTANT If you touch the inner drum with your hand or scratch it the printing quality will be degraded Do not touch or open the protective shutter of the drum under any circumstances Be careful not to hold or touch any parts other than as directed Doing so may damage the toner cartridge a b Drum Protective Shutter ...

Page 248: ...stribute the toner inside Be careful not to spill the toner IMPORTANT If toner is not distributed evenly the printing quality may be reduced Make sure you perform this step Rotate the toner cartridge gently If you do not rotate the cartridge gently toner may spill out Be careful not to hold or touch sensitive areas such as the sensor or electrical contacts Doing so may damage the toner cartridge E...

Page 249: ...ine Maintenance 5 4 Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer and push the cartridge all the way to the back a a a a then pull it down towards you b b b b a b ...

Page 250: ...e Toner Cartridge Use the following procedure to replace the toner cartridge with a new cartridge You should clean the printer after you replace the toner cartridge Refer to Cleaning on p 5 14 for details on cleaning the printer WARNING Do not put spent toner cartridges into a fire Any toner remaining in the toner cartridge may ignite causing burns or fire CAUTION Be careful to avoid staining your...

Page 251: ...intenance 5 Never touch any of the high voltage parts inside the top cover Doing so may damage the printer 1 Open the top cover Grasp the groove on the right side of the top cover and open the cover until it stops High Voltage Electrical Contacts ...

Page 252: ...a then pull it out b b b b 3 Take the new toner cartridge out of the protective bag As there is a notch cut into the protective bag near the arrow you can tear open the bag by hand However if you are unable to tear open the bag by hand you should use scissors to cut the bag open to avoid damaging the toner cartridge a b ...

Page 253: ...r any circumstances Be careful not to hold or touch any parts other than as directed Doing so may damage the toner cartridge Do not expose the toner cartridge to direct sunlight or strong light 4 Hold the toner cartridge as shown in the figure and roll it gently from side to side 5 or 6 times to evenly distribute the toner inside IMPORTANT If the toner is not distributed evenly you may get poor pr...

Page 254: ...ction of the arrow CAUTION If you pull on the sealing tape with excessive force or stop pulling midway toner may spray from the tape If toner gets into your eyes or mouth wash it out immediately with cold water and consult a doctor IMPORTANT Do not bend the tape or pull it up or down If you do the sealing tape may break in the middle and you won t be able to fully remove it Keep pulling on the tap...

Page 255: ... out the sealing tape be careful not to hold the drum protective shutter with your hands After removing the packing materials install the toner cartridge in the printer as soon as possible Dispose of the sealing tape according to local regulations Drum Protective Shutter ...

Page 256: ...ine Maintenance 5 6 Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer and push the cartridge all the way to the back a a a a then pull it down towards you b b b b a b ...

Page 257: ...ay be damaged Do not leave the top cover open for a long time after installing the toner cartridge You should now clean the printer See Cleaning on p 5 14 Cleaning You should clean the printer after you replace the toner cartridge 1 Load a sheet of A4 or Letter size white paper into the multi purpose tray or manual feed tray To load A4 or Letter size paper refer to Printing on Plain Paper Heavy Pa...

Page 258: ...ner Cartridge 5 15 Routine Maintenance 5 2 Open the Printer Status Window Refer to Displaying the Printer Status Window on p 4 63 for details on opening the Printer Status Window 3 Select Cleaning from the Options menu ...

Page 259: ...tructed from precision mechanical parts Handling the cartridge roughly can damage it or cause deterioration of printing quality Whenever you are installing or removing toner cartridges take care of the following handling precautions WARNING Do not put spent toner cartridges into a fire Any toner remaining in the toner cartridge may ignite causing burns or fire CAUTION Be careful to avoid staining ...

Page 260: ... as directed Doing so may damage the toner cartridge Do not expose the toner cartridge to direct sunlight or strong light Be careful not to hold or touch sensitive areas such as the sensor or electrical contacts Doing so may damage the toner cartridge Whenever you are handling the toner cartridge hold it as shown in the diagram and keep the surface marked with the arrow facing up Do not stand it o...

Page 261: ... a new toner cartridge out of the protective bag until it is ready to be used If you take the toner cartridge out of the printer to remove a paper jam or service the printer place the toner cartridge into the original protective bag or wrap it in a thick cloth immediately Do not stand it on its end or turn it upside down Store the cartridge in the same direction as when it is installed in the prin...

Page 262: ...se fire or electrical shock Do not use alcohol benzene thinners or any other inflammable substance If an inflammable substance comes into contact with the electrical unit inside the printer it may ignite or cause an electrical shock IMPORTANT Be careful not to use a cleaning agent other than water or a mild detergent mixed with water as it may deform or crack the plastic materials in the printer W...

Page 263: ...nt diluted with water and wipe off the dirt If you use a mild detergent for cleaning be sure to wipe away the detergent with a soft cloth dampened with water 3 After wiping off the dirt wipe the printer with a dry cloth 4 Once the printer is completely dry plug the power plug into the power outlet and reconnect the USB cable ...

Page 264: ... the USB cable If you move the printer without unplugging the cables the electrical cord and USB cable may be damaged causing a fire or electrical shock CAUTION The printer weighs approximately 6 3 kg when the tray cover is not installed Take care to carry the printer without hurting your back Never hold the printer by the front panel ventilation slots rear panel or anywhere else other than the sp...

Page 265: ...ng the Printer Use the following procedure to move the printer 1 Turn the printer and computer off a a a a remove the USB cable b b b b and disconnect the power plug from the power outlet c c c c 2 Remove the power cord 3 Remove the tray cover a c b a ...

Page 266: ... position shown in the diagram IMPORTANT If you try to close the multi purpose tray while the rear paper guide is sticking out of the tray you may damage the printer Always check to make sure that rear paper guide is pushed all the way back into the multi purpose tray before you close the multi purpose tray 5 Close the multi purpose tray ...

Page 267: ...he left and right side of the printer with your hands as shown in the diagram and firmly hold onto the printer when you carry it 8 Put the printer down carefully at the installation site CAUTION Put the printer down slowly and carefully You may be injured if your hands etc are pinched by the printer ...

Page 268: ... Transparencies on p 2 14 for information on loading plain paper heavy paper label paper and transparencies Refer to Printing on Index Card on p 2 27 for information on loading index card Refer to Printing on Envelopes on p 2 34 for information on loading envelopes Refer to Printing on Custom Paper Sizes Non Standard Sizes on p 2 45 for information on loading custom paper sizes ...

Page 269: ...e USB cable Transporting the Printer When transporting the printer for reasons such as relocating remove the toner cartridge and store the printer and parts in the packages that they came in with the protective materials attached in order to prevent them from being damaged while being transported If the original package and packing materials are not available find an appropriate box and packing ma...

Page 270: ... your printer to consistently produce high quality printing IMPORTANT Do not place any heavy objects on top of the printer output tray tray cover or other part of the printer Doing so may damage the printer If you try to close the multi purpose tray while the rear paper guide is sticking out of the tray you may damage the printer Always check to make sure that rear paper guide is pushed all the wa...

Page 271: ...printer to cool down sufficiently before covering the printer If you do not plan to use the printer for a long period of time unplug the power cord from the AC power outlet Do not use or store the printer in a room where chemicals are used The area around the output tray becomes very hot during printing and directly after printing When you are collecting paper from the output tray or clearing a pa...

Page 272: ... 6 18 When a Fixing Unit Error Appears 6 19 When a Scanner Error or Service Error Appears 6 20 Print Quality Problems 6 22 Paper Problems 6 25 When Nothing Prints 6 26 Installation Problems 6 27 If Uninstallation Fails 6 28 Uninstalling the USB Class Driver 6 30 Problems During Local Installation 6 34 Problems Installing a Shared Printer 6 34 Miscellaneous Problems 6 36 ...

Page 273: ...s Window to resolve the problem Chapter 4 Printer Status Window p 4 60 The power cord is not connected The power switch is off Chapter 1 Turning the Printer On and Off p 1 15 The printer driver is not properly installed Chapter 6 Installation Problems p 6 27 The installation environment is bad Getting Started Guide Miscellaneous Problems Chapter 6 Print Quality Problems p 6 22 Paper Problems Chapt...

Page 274: ...eful to avoid staining your clothes or hands with toner while you are clearing a paper jam If you get any toner on your hands or clothes wash it off immediately with cold water Do not rinse with hot water as this can fix the toner creating a stain that cannot be removed When you are clearing jammed paper from inside the printer remove the paper gently so that toner that is on the jammed paper does...

Page 275: ...on of the roller may catch your hands or clothing resulting in personal injury IMPORTANT Never touch any of the high voltage parts inside the top cover Doing so may damage the printer If you tug too hard on jammed paper the paper can tear and the internal components may be damaged When you pull out jammed paper pull it out in the correct direction depending on the location of the jam If paper is t...

Page 276: ... paper feed roller under any circumstances Doing so may cause the paper feed mechanism to malfunction The area around the output tray becomes very hot during printing and directly after printing When you are collecting paper from the output tray or clearing a paper jam be careful not to touch the area around the output tray Transfer Roller Paper Feed Roller ...

Page 277: ...roove on the right side of the top cover and open the cover until it stops IMPORTANT Even if you can see the jammed paper from the output tray do not pull on the paper Make sure you open the top cover and remove the toner cartridge before attempting to clear the jam ...

Page 278: ...b b IMPORTANT If you touch the inner drum with your hand or scratch it the printing quality will be degraded Do not touch or open the protective shutter of the drum under any circumstances Be careful not to hold or touch any parts other than as directed Doing so may damage the toner cartridge a b Drum Protective Shutter ...

Page 279: ...cartridge to direct sunlight or strong light Be careful not to hold or touch sensitive areas such as the sensor or electrical contacts Doing so may damage the printer 3 Place the toner cartridge into the protective bag Electrical Contacts Electrical Contacts ...

Page 280: ...multi purpose tray Open the tray cover up to the position where it stops a pull out the rear paper guide b and then remove the paper c IMPORTANT Even if the paper is jammed in the multi purpose tray do not clear the jam but continue with the following steps a b c ...

Page 281: ... 5 Removing the jammed paper If you can see the leading edge of the paper inside the printer Gently pull the paper up to clear the jam If the jam is difficult to clear pull the paper out from the multi purpose tray or manual feed tray ...

Page 282: ...med paper out from the multi purpose tray or manual feed tray excess toner may stain the next sheet of paper that you print on If you can see the tail edge of the paper inside the printer Hold the paper by both edges and slowly feed it downwards to clear the paper out ...

Page 283: ... pull out pull on the leading edge of the paper as shown in the diagram a then remove the paper from the output tray side b IMPORTANT If you are pulling jammed paper out from the output tray side excess toner may stain the next sheet of paper that you print on a b ...

Page 284: ...g 6 If you cannot see the leading edge or the tail edge of the paper Pull out the back end of the paper as shown in the diagram a then hold the paper by both edges and feed it slowly down to clear the paper out of the printer b a b ...

Page 285: ... pull out pull on the leading edge of the paper as shown in the diagram a then remove the paper from the output tray side b IMPORTANT If you are pulling jammed paper out from the output tray side excess toner may stain the next sheet of paper that you print on a b ...

Page 286: ...he paper so that the paper meets the rear paper guide a then close the tray cover b If the paper jam occurred while feeding from the manual feed tray load paper into the manual feed tray 7 Take the toner cartridge out of the protective bag a b ...

Page 287: ...ting 6 8 Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer and push the cartridge all the way to the back a a a a then pull it down towards you b b b b a b ...

Page 288: ...PORTANT If you cannot close the top cover check that the toner cartridge is installed properly in the printer If you close the top cover forcefully the printer may be damaged Do not leave the top cover open for a long time after installing the toner cartridge ...

Page 289: ...s displayed as follows Service Call Cause Resolution The fixing unit is malfunctioning Follow the procedure see When a Fixing Unit Error Appears on p 6 19 and contact the store where you purchased the printer The scanner is malfunctioning Follow the procedure see When a Scanner Error or Service Error Appears on p 6 20 then turn the power off and on ...

Page 290: ...b and disconnect the power plug from the power outlet c c c c IMPORTANT If a fixing unit error appears do not turn the printer on again after you have turned it off 2 Contact your local authorized Canon dealer Describe the problems you are experiencing when you contact the dealer The printer is malfunctioning Follow the procedure see When a Scanner Error or Service Error Appears on p 6 20 then tur...

Page 291: ...f the printer using the following procedure This may clear the message 1 Turn the power off wait for at least 10 seconds then turn the printer on again If the message does not reappear continue using the printer as normal If the message reappears proceed to the next step 2 Note down the error code displayed in the Printer Status Window OFF ON ...

Page 292: ...off a a a a remove the USB cable b b b b and disconnect the power plug from the power outlet c c c c 4 Contact your local authorized Canon dealer When you contact your Canon dealer please describe the problems that occurred and the error code that you noted down a c b a ...

Page 293: ...ridge If the same problem persists replace the toner cartridge with a new cartridge See Replacing the Toner Cartridge on p 5 2 The overall printing is faint Cause 1 The Toner Density setting is not appropriate Remedy Drag the Toner Density slider in the printer driver toward Dark In order to change the Toner Density setting click the Details button in the Quality sheet to open the Detailed Setting...

Page 294: ...he paper is loaded in the wrong position Remedy Load the paper properly See Printing on Plain Paper Heavy Paper Label Paper and Transparencies on p 2 14 Printing on Index Card on p 2 27 Printing on Envelopes on p 2 34 Printing on Custom Paper Sizes Non Standard Sizes on p 2 45 Cause 3 Data was printed from an application with the margin settings set outside the printable area of the printer Remedy...

Page 295: ...y align the stack of paper and load it again See Printing on Plain Paper Heavy Paper Label Paper and Transparencies on p 2 14 Printing on Index Card on p 2 27 Printing on Envelopes on p 2 34 Printing on Custom Paper Sizes Non Standard Sizes on p 2 45 The paper comes out completely black Cause The drum in the toner cartridge has deteriorated Remedy Replace the toner cartridge with a new one See Rep...

Page 296: ...ew ream The paper curls Cause 1 The paper is inappropriate Remedy Replace the paper with paper that can be used with this printer See Paper Requirements on p 2 2 Cause 2 The Paper Type setting does not match the loaded paper Remedy Set the Paper Type in the printer driver to Plain Paper L In order to change the Paper Type setting open the Paper Source sheet White dust is attached to the printed tr...

Page 297: ...ns given in the message If there are no error messages proceed to the next step 2 Print a test page Click Print Test Page in the General sheet in the Printer Properties dialog box If the test page prints correctly You can print from the CAPT software To check the application software check that all of the printer settings are configured appropriately If the test page does not print Uninstall the C...

Page 298: ...rograms 2 Chapter 6 If Uninstallation Fails p 6 28 Delete Canon LBP3000 in Add or Remove Programs 2 Chapter 6 If Uninstallation Fails p 6 28 Reinstall the software Chapter 3 Installing the CAPT Software p 3 4 Reinstall the software Chapter 3 Installing the CAPT Software p 3 4 Canon Printer Uninstaller is displayed in All Programs 1 under the Start menu Canon LBP3000 is displayed in Add or Remove P...

Page 299: ...l and then click Uninstall a program 2 Select Canon LBP3000 in the Add or Remove Programs dialog box then click Change Remove For Windows 98 Me Select Canon LBP3000 in the Add Remove Programs dialog box then click Add Remove For Windows 2000 Select Canon LBP3000 in the Add Remove Programs dialog box then click Change Remove For Windows Vista Select Canon LBP3000 in the Programs and Features dialog...

Page 300: ...oblems 6 29 Troubleshooting 6 3 Select the name of your printer then click Delete 4 Click Yes The uninstallation process begins Please wait a moment 5 Click Exit The Delete Printer dialog box closes 6 Restart Windows ...

Page 301: ...ntrol Panel and then click Add or Remove Programs For Windows 98 Me 2000 From the Start menu select Settings Control Panel and then click Add Remove Programs For Windows Vista From the Start menu select Control Panel and then click Uninstall a program 3 Make sure that Canon LBP3000 does not appear in the Add or Remove Programs dialog box and then click For Windows 98 Me 2000 Make sure that Canon L...

Page 302: ...Performance and Maintenance System For Windows 98 Me 2000 From the Start menu select Settings Control Panel and then double click the System icon For Windows Server 2003 From the Start menu select Control Panel System For Windows Vista From the Start menu select Control Panel and then click Hardware and Sound View hardware and devices NOTE If you are using Windows Vista and the User Account Contro...

Page 303: ...y the System Properties dialog box click the Device Manager tab and then double click Universal Serial Bus controllers For Windows Vista Double click Universal Serial Bus controllers 6 Select USB Printing Support then select Uninstall in the Action menu On Windows 98 select Canon LBP3000 and on Windows Me select Canon CAPT USB Device and then click Remove ...

Page 304: ...take Windows may not be able to startup properly If the USB Class Driver is not installed properly USB Printing Support on Windows 2000 XP Server 2003 Vista Canon CAPT USB Device on Windows Me or Canon LBP3000 on Windows 98 will not be displayed 7 When the Confirm Device Removal Confirm Device Uninstall for Windows Vista dialog box appears click OK 8 Click Device Manager closes 9 Disconnect the US...

Page 305: ... used Remedy Use a USB cable that matches the USB interface on the printer The USB interface on this printer is USB 2 0 High Speed Windows 2000 XP Server 2003 Vista only USB Full Speed USB 1 1 equivalent Cause 5 You cannot install from CD ROM Setup Remedy Install using Plug and Play See For Windows 98 Me on p 3 12 p 3 21 or p 3 28 Problems Installing a Shared Printer You cannot find the print serv...

Page 306: ... are using Windows Vista Network discovery is not set to On Remedy Set Network discovery to On To specify the setting for Network discovery select Control Panel from the Start menu click View network status and tasks and then display Network and Sharing Center ...

Page 307: ...the output area of the printer Cause Water contained in the paper evaporated by heat radiated when the toner is fixing Particularly this is apt to occur at low temperature Remedy Although the above phenomenon is not abnormal you can prevent steam radiation by replacing with new paper whose package is unopened Also store paper so that it is not damp See Storing Blank Paper on p 2 7 WARNING If you e...

Page 308: ... than the paper currently loaded in the printer reload the new paper then click Error Recovery in the Printer Status Window Cause 2 Detect Paper Size in Multi purpose Tray is selected Remedy If you clear the checkmark from the Detect Paper Size in Multi purpose Tray checkbox printing continues on the paper that is currently loaded in the printer without displaying a message regardless of the Outpu...

Page 309: ...lay correctly in the Printer Status Window Cause The client computer is installed with an operating system equipped with Windows Firewall such as Windows XP Service Pack 2 and Windows Firewall is blocking communication with the print server Remedy Configure Windows Firewall to unblock communication with the server See Windows Firewall on p 7 8 ...

Page 310: ...s 7 4 Optional Accessories 7 5 Network Adapter 7 5 NetSpot Device Installer 7 7 Windows Firewall 7 8 Configuring Windows Firewall to unblock communication with client computers 7 9 Configuring Windows Firewall to block communication with client computers 7 11 Configuring Windows Firewall to unblock communication with the server 7 12 Index 7 14 Locating the Serial Number 7 18 ...

Page 311: ...elope COM10 Envelope DL Envelope Monarch Custom Paper Size width 76 2 to 215 9 mm height 127 0 to 355 6 mm Paper capacity Approx 150 sheets 64 g m2 Manual Feed Tray A4 B5 A5 Legal Letter Executive Envelope C5 Envelope COM10 Envelope DL Envelope Monarch Index Card Custom Paper Size width 76 2 to 215 9 mm height 127 0 to 355 6 mm Paper capacity 1 sheet Paper Output Facedown Output capacity Output tr...

Page 312: ...ing operation approx 259W Average during standby approx 2W Maximum 726W or less Consumables Toner Cartridge Printable pages Approx 2 000 pages Canon genuine parts and for A4 or Letter size paper at 5 page coverage using the factory default print density setting Weight Main Printer Unit And Included Parts Main Printer Unit Approx 5 7 kg Toner Cartridge Approx 0 7 kg Excluding the toner cartridge Co...

Page 313: ...Printer Dimensions 7 4 Appendix 7 Printer Dimensions Printer mm mm Front View Front View 369 8 63 9 132 250 5 216 7 281 1 Output Tray Multi Purpose Tray ...

Page 314: ... details on AXIS1650 and the supported operating systems refer to the Axis Communications website http www axis com Network Adapter You can use the optional network adapter by connecting it to the LBP3000 using a USB cable The network adapter connects to the computers using peer to peer networking You can also connect to the printer via a print server AXIS1650 ...

Page 315: ...of the printer connected to the network Refer to the instruction manual provided with the network adapter for details on the network adapter Contact the store where you purchased your LBP3000 for inquiries on purchasing the network adapter LBP3000 AXIS 1650 TCP IP Client Client LBP3000 AXIS 1650 TCP IP Client Client Print Server Protocols that can be used i e TCP IP NetBEUI ...

Page 316: ...ice Installer does not need to be installed on your computer but is simply used to initialize the network connection settings of the printer For detailed information on the NetSpot Device Installer refer to the users manual included with the network adapter AXIS 1650 NOTE Depending on the CD ROM supplied NetSpot Device Installer may not be included If NetSpot Device Installer is not included on th...

Page 317: ...Utility to your hard disk to run it copy all of the files CNAB3FW EXE CAPTRGFW DLL CNAB3FW INI from the WF_UTIL folder on the supplied LBP3000 User Software CD ROM to your hard disk Setting See Print server Installing the CAPT software from CD ROM Setup Click Yes on the Warning dialog box that is displayed during installation and follow the instructions to configure Windows Firewall to unblock com...

Page 318: ... and then select Open from the pop up menu 3 Double click English then WF_UTIL then CNAB3FW EXE The CAPT Windows Firewall Utility starts IMPORTANT You can also run CAPT Windows Firewall Utility using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using For an operating system other than Windows Vist...

Page 319: ...l Panel and then click Network and Internet Connections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windows Firewall For Windows Vista From the Start menu select Control Panel and then click Allow a program through Windows Firewall If the User Account Control dialog box appears click Continue 2 Make sure that the Canon LBP3000 RPC Server Process check box is s...

Page 320: ... and then select Open from the pop up menu 3 Double click English then WF_UTIL then CNAB3FW EXE The CAPT Windows Firewall Utility starts IMPORTANT You can also run CAPT Windows Firewall Utility using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using For an operating system other than Windows Vist...

Page 321: ...the printer status may not be displayed correctly in the Printer Status Window and some functions may not operate properly 1 Display the Windows Firewall Windows Firewall Settings for Windows Vista dialog box For Windows XP From the Start menu select Control Panel and then click Network and Internet Connections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windo...

Page 322: ...xceptions sheet in the Windows Firewall Windows Firewall Settings for Windows Vista dialog box place a checkmark next to File and Printer Sharing and click the OK button Windows Firewall is now configured to unblock communication with the server ...

Page 323: ... Custom Paper Size 2 45 4 22 4 39 D Details Sheet 4 27 Device Settings Sheet 4 30 Dimensions 7 4 E Easy Installation 3 4 Editing Print Jobs 4 52 Envelopes 2 4 2 6 2 34 F Finishing Method 4 41 Finishing Sheet 4 23 Firewall 7 8 Fixing Unit 6 4 G General Sheet 4 27 Grayscale Settings 4 46 H Heavy Paper 2 3 2 5 2 14 I Important Safety Instructions xiv Index Card 2 4 2 6 2 27 Installation Manuals 4 56 ...

Page 324: ... Jams 6 3 Paper Key 1 8 Paper Output 2 11 Paper Problems 6 25 Paper Size Setting 2 24 2 43 2 56 Paper Sizes Abbreviations 2 5 List 2 2 Paper Source Capacities 2 10 Paper Source Sheet 4 24 Paper Source Types 2 9 Paper Sources 2 9 Paper Type Setting 2 25 Paper Types List 2 3 Paper You Cannot Use 2 6 Plug and Play Windows 2000 3 21 Windows 98 Me 3 12 Windows Vista 3 33 Windows XP Server 2003 3 28 Por...

Page 325: ...he Default Settings 4 54 S Scaling 4 36 Security Sheet 4 30 Serial Number 7 18 Service Call Display 6 18 Sharing Settings 3 50 3 54 Sharing Sheet 4 28 Small Paper Guide 1 5 Sounds 4 60 Specifications 7 2 Storing Printouts 2 8 System Requirements 3 2 T Test Page 3 44 Toner Cartridge Before Replacing 5 2 Cleaning 5 14 Handling 5 16 Replacement 5 7 Storage 5 18 Toner Cartridge 5 2 Toner Cartridge Gui...

Page 326: ...Index 7 17 Appendix 7 W Windows Firewall 7 8 Working with Profiles 4 47 ...

Page 327: ...nter serial number consists of four alphabetic characters and a six digit number IMPORTANT The labels are required for a service engineer to check the serial number for service or maintenance Do not peel off the serial numbers Printer Base Packing Box Serial Number Serial Number ...

Page 328: ... CANON INC 2006 USRM1 0509 01 ...

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