Canon LBP-1760, User Manual

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162
Calling for service
If the printer requires servicing, turn it off and unplug its power cord from the wall.
Keep this manual on hand for reference in case the service engineer asks you further
questions.
Before calling, make sure you have the following information.
• Product name
• Serial number—see page 15. (Do not remove this label as the service engineer will
reference it during each service/maintenance visit.)
• Place of purchase
• Nature of problem
• Action taken to try and resolve the problem and results.
10
Place the printed Cleaning Page into the tray with the printed side face down, and
the top edge going into the printer first.
• Curling on the leading edge of the paper may cause the paper to wrinkle,
misprint, or jam. Be sure to flatten it before placing the Cleaning Page on
the tray again.
• Make sure that the paper guides of the tray are set to the width of the
paper. Printing problems may occur if the guides are set too loose or too
tight.
• We recommend that you clean the fixing assembly with the Cleaning
Page (see pages 161 to 162) and clean the transfer guide area (see pages
125 to 126) with a soft clean cloth, each time you replace the toner
cartridge.
11
Press Go to feed the Cleaning Page through the printer to clean the fixing assembly.
12
Press Go to put the printer back on-line. The On Line indicator comes on and the
printer is ready for use.
Correcting Poor Print Quality