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150

Clearing Paper Jams

CAUTION

The fixing assembly (shaded) becomes extremely hot when the printer
is in use. Be careful not to touch it as it may cause injury.

• If the jammed paper cannot be easily removed, do not force it. This can

happen when the trailing edge of the paper is still within the paper feed
area. The pressure from the transfer roller must be released before
removing the paper. To do this, open the top cover and follow the
instructions (see page 137) to hold the green mark and flip the transfer
guide up. Then, try to remove the jammed paper from this area. After
removing the paper, gently set the transfer guide back to its original
position.

• Be careful when removing the jammed paper, as toner on the paper may get

onto your hands and clothing. If this happens, wash it off immediately with
cold water.

4

When you have cleared the paper jam, use the following procedure to return the
face-up tray to its original position.
Press in the stoppers on each side of the tray

q

and close it to its original position using

both hands

w

.

5

To clear the PAPER JAM messege, open the top cover for a moment and then close it.

Please do not close the top cover by slamming it.

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Summary of Contents for LBP-1000

Page 1: ...English User s Guide IMPORTANT Read this manual carefully before using your printer Save this manual for future reference ...

Page 2: ...of Ludlow Type Foundry CG Intellifont and UFST are trademarks of Agfa Corporation or its affiliated companies and may be registered in some jurisdictions CG Omega is a product of Agfa Corporation and CG Times based on Times New Roman under license from the Monotype Corporation plc is a product of Agfa Corporation Clarendon Helvetica New Century Schoolbook Optima Palatino Stempel Garamond and Times...

Page 3: ...imizing Your Printing Environment This explains many of the printer s advanced features such as context saving personality switching and how to optimize the use of memory Procedures about how to print the test page and font list are also covered Chapter 5 PostScript Printing Shows you how to test your PostScript module installation and print with PostScript Chapter 6 Maintenance Routine maintenanc...

Page 4: ...rinter off line Printer message displays are enclosed in a box The printer uses an easy to read 2 line 16 character LCD panel for messages Unless messages continue onto two lines this manual will only show a single line display Marks CAUTION This symbol indicates specific procedures that must be followed to prevent possible personal injury or damage to furnishings This symbol indicates important i...

Page 5: ...delines for using the Multi Purpose tray 32 Loading the Multi Purpose tray 34 Printing the first sheet on letterhead 36 Using the Multi Purpose tray as a manual feed station 38 Printing Envelopes with the Multi Purpose Tray 41 Before loading envelopes 41 Loading envelopes 43 Using the control panel to print envelopes 45 Printing transparencies 46 Cautions on closing the Multi Purpose tray 48 Chapt...

Page 6: ...t print continuously 89 Printing the Font Lists 90 PCL Font List sample 91 PCL demonstration page 93 Chapter 5 PostScript Printing 95 Testing the PostScript Installation 96 Checking the menus 96 Setting PostScript Printing Options 97 Automatic personality switching 97 Dedicating the printer to the PostScript language 97 Setting up the PostScript printing environment 98 PS MENU 99 Printing the demo...

Page 7: ...ace up tray area 147 b Face down tray area 149 Correcting Poor Print Quality 151 When text is too light or dark 151 When you see vertical stripes or fading 152 When you see black spots or white specks 155 Calling for service 156 Reference Appendix 1 Typeface Samples 157 Resident scalable font samples 157 Resident bitmap font samples 158 Resident scalable barcode font samples 158 PostScript option ...

Page 8: ...viii Appendix 4 Printer Specifications 193 Operating specifications 193 Interface specifications 197 Glossary 201 Index 215 Menu Operation Flow 222 ...

Page 9: ...on printing at 1200 1200 or 600 600 dpi dots per inch is further enhanced by Automatic Image Refinement to smooth jagged edges along with the use of super fine toner Combined these will ensure superior reproduction quality of text and graphics Software compatibility and language switching The printer supports Hewlett Packard s PCL6 printer language which enables the printer to work with a wide var...

Page 10: ...de to print rough drafts with less toner The printed page is much lighter similar to the draft mode found on many dot matrix printers Interface features The printer has two standard IEEE 1284 compatible parallel interfaces One supports ECP and the other supports the Compatible Nibble protocol With the optional adapter attached third party network module can be installed Typefaces The printer comes...

Page 11: ...rinter comes with printer drivers for Microsoft Windows 95 98 2000 and Windows NT 4 0 This allows you to control most printer settings from the Windows driver screens You may need to install additional memory for printing large complex files See page 84 ...

Page 12: ...et Paper Feed Unit PF 32 The Canon 250 Sheet Paper Feed Unit is designed for high volume printing and sits underneath the standard paper cassette The feeder holds 250 sheets 80 g m2 or 21 lbs paper and can be adjusted to accept different sizes of paper up to Legal size Flash ROM Module FR 32 Easily installed in the printer this increases the amount of memory available for the storage of fonts and ...

Page 13: ...aper jams and for printer maintenance v Multi Purpose tray Holds a variety of print media such as plain paper envelopes labels transparencies and non standard size paper The capacity is approximately 100 sheets of plain paper 80 g m2 or 21 lbs see page 32 b Paper guides Adjust to the size of the paper loaded onto the Multi Purpose tray The guides adjust easily by hand A paper limit on the left gui...

Page 14: ... the printer on or off 0 Face up tray opened Holds approximately 50 printed sheets 80 g m2 or 21 lbs delivered face up When a paper jam occurs inside the fixing assembly pull the tray out to the horizontal position and remove the paper CAUTION The fixing assembly and delivery areas may be hot Wait until the printer has completely cooled down to avoid personal injury Do not try to touch them while ...

Page 15: ...riodically with a damp cloth to remove any paper dust collected on the plate or transparent sheet c Transferchargingroller Thisdelicaterollershouldbekeptfreeoffingerprints and oil to prevent print quality deterioration To ensure optimum print quality never touch the transfer charging roller or attempt to clean it CAUTION Never touch the high voltage contact points inside the top cover this could d...

Page 16: ...ulti Purpose tray z Paper guides Set to the size of the print media x Extension tray fliped out Supports loading of a variety of print media and sizes c Paper sensor Detects if paper is loaded in the Multi Purpose tray ...

Page 17: ... Unit PF 32 optional This increases the paper capacity of the printer by 250 sheets of paper 80 g m2 or 21 lbs b Parallel interface port Compatible Nibble Type Parallel2 Use this port for connecting the optional USB Parallel Adapter Cable to the printer n Parallel interface port ECP Type Parallel1 m Side cover Open to install the optional Canon Adobe PostScript 3 Module A 32 Flash ROM Module FR 32...

Page 18: ...roblems and identifies errors Printer control panel buttons Thetableonpage12isashortsummaryofwhatthebuttonsontheprintercontrolpanel do The first time you read through the table you may want to actually press the buttons on the printer control panel to see how they operate Your software application program should send all the commands required to print your documents Rememberthatthesoftwareapplicat...

Page 19: ... can visually check the operation of the printer and print a list of the configuration settings Reset the printer to the factory defaults Print a list of printer resident fonts or permanently downloaded soft fonts Make other print selection your software application does not allow The printer must be off line before you can use buttons other than Go on the printer control panel If an invalid key i...

Page 20: ...ion Flow table at the end of this guide e Item With a menu name displayed press Item to cycle through all the items on a menu and return to the first item To step back through the items in the opposite direction press Shift and Item Depending on what options you have installed some items may not appear See the Menu Operation Flow table at the end of this guide r Value With an item name displayed p...

Page 21: ...ata The page is printed when all of the data has been processed Off The printer is off line You can now use the printer control panel buttons to view and change settings When off line the printer cannot accept data for printing w Job On Part of a page has been processed and stored in the printer s memory Off There is no data stored in the printer s memory e Alarm On An error has occurred and print...

Page 22: ...ete your warranty registration card or you may be asked for the serial number when you call for service or maintenance The serial number label consisting of 3 letters followed by 5 numbers is located on the face up tray Location of the serial number Do not remove the serial number label your service representative will need to examine it before servicing your printer ...

Page 23: ...inting Process Understanding how paper moves inside the printer will help you to handle paper jams and load paper After a sheet of paper is fed manually or from a cassette it travels to the EP cartridge Toner is attracted onto the paper by means of the laser beam and the paper then moves to the fixing assembly where the toner is fused to the paper Finally the paper is delivered to either the face ...

Page 24: ...16 Paper Path and Printing Process Paper path z Face up tray x Face down tray c Multi Purpose tray v 250 Sheet Universal Cassette b 250 Sheet Paper Feed Unit option ...

Page 25: ...in the correct way as explained below Paper cassette The printed side should be face down with the top of the paper at the front Multi Purpose tray The printed side should be face up and placed as shown below For details on paper feeding see Loading paper in the paper cassette page 21 or Loading the Multi Purpose tray page 34 ...

Page 26: ...5 9 355 6 mm Approx 100 sheets Face down 150 sheets 3 5 to of 80 g m2 or 21 lbs 80 g m2 or 21 lbs 8 1 2 14 including Letter 8 1 2 11 Legal 8 1 2 14 A4 210 297 mm B5 JIS 182 257 mm Executive 7 1 4 10 1 2 A5 148 210 mm Multi Purpose Transparencies Letter A4 Approx 50 sheets Face up 1 sheet Tray Face down 10 sheets Multi Purpose Labels Letter A4 Approx 40 sheets Face up 40 sheets Tray Face down 60 sh...

Page 27: ...sbeenfolded clippedorstapled We do not recommend using paper that is perforated Leave unused paper in its wrapper Never mix different types of paper when you load the cassette or Multi Purpose tray Before you load fresh paper always wait until the cassette or tray is empty To avoid paper jams do not add fresh paper to paper already in the cassette or tray For more details about print media for the...

Page 28: ...ize of paper you want to load into the cassette Never remove the paper cassettte while the printer is printing Only use paper that is within the recommended range of paper weights Never use wrinkled or curled paper into the cassette The 250 Sheet Universal Cassette can hold about 250 sheets of paper with a weight of 80 g m2 or 21 lbs Never stack paper in the cassette higher than the limit mark loc...

Page 29: ...ut the paper cassette from the printer 2 Press down the metal plate inside the cassette until it latches When loading 250 sheets into the paper cassette load the paper in two evenly sized stacks Donotloadtransparenciesinthepapercassette Fortransparencies usethe Multi Purpose tray see page 46 ...

Page 30: ...he rear paper guide q Slide it so that it aligns with the selected paper size The guide should click into place w Make sure the rear paper guide has clicked firmly into place 4 Slide the side paper guides so that they align with the selected paper size 5 Tap the stack of paper on a flat surface to properly align the edges ...

Page 31: ...r guide and side paper guide left Paper limit marks Make sure the paper stack is not above the paper limit marks as shown in the illustration 7 Press the paper stack down to make sure it has a clearance of approximately 1 mm 1 16 in from the paper size guide hook 8 Push the paper down so that it fits into the cassette ...

Page 32: ...r and slowly push it into the printer The paper volume status bar shows how much paper remains During printing do not open or close the paper cassette while the paper is being fed etc The vibration caused by doing so especially when loaded to full capacity will cause the image to move and adversely affect the quality of the printout ...

Page 33: ...ed Unit make sure that the internal 250 Sheet Universal Cassette is inserted into the printer This unit does not support B5 ISO paper To ensure optimum print quality and avoid paper jams note the following items Always adjust the side and rear paper guides to match the size of paper you want to load into the cassette Never remove the paper cassettte while the printer is printing Only use paper tha...

Page 34: ...ize for the Optional 250 Sheet Paper Feed Unit CASSETTE2 SIZE 1 Press Go to take the printer off line At this time make sure the On Line indicator is off The READY message will be changed to as follows 2 Press Menu to display the first menu name in the top line 3 Press Menu until you see FEEDER MENU in the top line 4 Press Item until the following message appears in the bottom line Alternatively C...

Page 35: ... your software application For details refer to your software application user s guide If you do not take care to stop the flow of data from the host computer the printer will continue to print out any data it receives after READY has appeared 2 Press Go to take the printer off line 3 Press Menu until you see RESET MENU Press Item and then Value to select RESET PRINTER or RESET MENU and press Ente...

Page 36: ...ure the selected print delivery is suitable for the paper The paper delivery method used by the printer is determined by whether the face up tray is open or closed Face down tray To select face down delivery make sure the face up tray is closed Printed paper is delivered face down to the printer s top tray and is stacked in order When printing transparencies it is recommended that you select face ...

Page 37: ...livery back to the face down delivery follow the procedures described below 1 If the extension of the face up tray is extended be sure to push it back into the tray before closing 2 Then use both hands and close it firmly Do not open or close the face up tray during printing as this could cause paper jams ...

Page 38: ... useful for heavier paper Printed paper is delivered face up on the face up tray When printing transparencies it is recommended that you select face down delivery Paper delivery to the face up tray With the extension tray extended 1 To open the face up tray grab the tab of the face up tray and pull down the tray 2 Then grasp the end of the extension tray tab and pull it out until it is fully exten...

Page 39: ...the tray never use it as a holder for any other items When printing on transparencies or adhesive labels remove each sheet from the face up tray as soon as it has been delivered to prevent the sheets curling or sticking to each other The extension tray must be extended when printing on Legal size paper or envelopes When you are printing envelopes use face up delivery so as to reduce the risk of pa...

Page 40: ...he following paper in the tray Moist paper Paper that is wavy curled or damaged Folded clipped or stapled paper Paper with cut outs or perforations not recommended Paper containing materials that melt vaporize offset discolor or emit dangerous fumes at a temperature of 195 C 413 F or higher Avoid pressing or applying excessive force on the tray as this may cause damage The paper stack must not exc...

Page 41: ...he paper stack bends Do not set the paper guides too loose so that the paper stack is not evenly aligned Donotsetthepaperguidestooloosesoastoleaveroombetweentheguides and the paper Do not place the paper into the tray at an angle Do not set the paper so that the trailing edge is at an angle ...

Page 42: ...ng the handle on the panel 2 Pull out the extension tray with the center grip The Multi Purpose tray is designed to hold media that you want to print on To avoid damaging the tray never use it as a holder for any other items 3 Tap the stack of paper on a flat surface to properly align the edges ...

Page 43: ...etected by the printer and a message will appear asking you to load paper in the tray Make sure that the paper guides are set correctly Make sure that the paper is loaded correctly and that the leading edge is fully inserted into the printer Always insert paper into the Multi Purpose tray with the side you want to print on facing up and with the top as the leading edge To avoid misfeeds and paper ...

Page 44: ...icator is off The READY message will be changed to as follows 2 Press Menu to display the first menu name in the top line 3 Press Menu until you see FEEDER MENU in the top line 4 Press Item The following message will appear in the bottom line Another message CASSETTE2 will appear if the optional 250 Sheet Paper Feed Unit PF 32 is installed 5 Press Value until you see MPT 6 Press Enter PAUSED FEEDE...

Page 45: ...the printer back on line 11 Open the tray and load one sheet of letterhead with the print side face up and the top of the page inserted into the printer 12 Start to print with the software application The printer will take the first sheet from the tray and will automatically feed remaining sheets from the standard paper cassette 13 Close the tray For frequent printing of letters you may want to le...

Page 46: ...ual feed with the printer control panel If you are running your software application under Microsoft Windows you can set the printer for manual feed from the printer driver supplied with your printer 1 Press Go to take the printer off line At this time make sure the On Line indicator is off The READY message will be changed as follows 2 Press Menu to display the first menu name in the top line 3 P...

Page 47: ...e paper size for the tray because the tray has no paper size sensor 7 Press Item until you see MPTSIZE in the top line 8 Press Value until you see the paper size you want to select Then press Enter 9 Press Go to put the printer back on line FEEDER MENU MANUAL ON MPTSIZE LETTER MPTSIZE LEGAL ...

Page 48: ...n you of it 5 Place a sheet of the media in the tray 6 Press Go to print the page 7 If you are printing more than one page you will be prompted to load the next sheet Load the sheet and press Go to continue printing Load the same size paper in the tray as is specified in the MPTSIZE setting However if you send a print job specifying a different paper size to the MPTSIZE setting you must ensure the...

Page 49: ...taretorn curled wrinkledordamagedinanyway Don t use envelopes with peel off strips Don tuseenvelopeswith anytypeoftreatedsurfaceorletteringthatmight melt discolor or degrade at a high temperature of 195 C 413 F Toavoidpaperjams useonlyenvelopesofthesamesizeandfollowthesimple procedure described below before loading a stack of envelopes into the tray 1 Fan the stack of envelopes to make sure none o...

Page 50: ...ffness Checkallcorners Ifthecorners are curled straighten them Be sure to flatten out the leading edges of the envelopes if they are curled downwards Otherwise a paper jam may occur 4 Correct any dog eared corners then align the edges of the stack of envelopes by tapping them on a flat surface ...

Page 51: ...th and to the left hand side when facing the tray Ensure the paper guides are set to the size of the envelope Paper jams or misfeed may occur if they are too loose or too tight Ensure the envelopes are not placed at an angle When you print on envelopes you must use the landscape orientation Do not flip out the extension tray when loading envelopes in the tray When you are printing envelopes use fa...

Page 52: ...t of the flaps of the envelopes in a stack Acceptable The flap of each envelope should be separate not overlapping the edges of any of the other envelopes in the stack Not Acceptable If the flap of any of the envelopes overlap the edges of any of the other envelopes in the stack like those in the examples below paper jams or misfeeds will occur top flap and other flaps overlapping the envelopes un...

Page 53: ...ess Item until you see ORIENTATION in the top line 4 To select landscape orientation press Value until you see ORIENTATION LANDSCAPE in the bottom line and press Enter 5 Press Menu until you see FEEDER MENU in the top line 6 Press Item The message FEED XXXXXX will appear in the bottom line 7 Press Value until you see MPT displayed Press Enter to select it 8 Because the tray does not have a paper s...

Page 54: ...ded at a time For optimum printing results we recommend using Canon s transparencies For details contact your local supplier Follow these steps to load transparencies 1 Before loading fan a stack of transparencies then tap them on a flat surface to align the edges When handling transparencies always hold the edges to avoid touching the print area ...

Page 55: ... guides to the width of the transparency stack w The transparencies must not exceed the paper limit Take care not to scratch or mark the print area of the transparencies with fingerprints Remove each transparency as soon as it is delivered into the face up tray This will prevent curling and paper jams Itisrecommendedthatyouselectface downdeliverytoprinttransparencies ...

Page 56: ...mming it shut Closing the Multi Purpose tray q Close the extension tray w Then slide it back e Gently close the Multi Purpose tray Extension Tray If the Multi Purpose tray does not close easily do not try to force it shut q Press down lightly at the center of the tray as shown in the illustration w Gently close the Multi Purpose tray ...

Page 57: ...er on a range of settings called defaults stored in the printer s memory are enabled Default settings are configured at the factory before shipping When you unpack the printer and set it up it is ready for operation using the factory defaults You can change these factory defaults to suit your own needs so they are enabled every time you turn the printer on Howyouusetheprinterdependsonhowmanybuilt ...

Page 58: ...y and display the next menu title Press Menu repeatedly to cycle through the menu names until you see the menu you want to use Press Shift and Menu repeatedly to step backward through the menu names Item With the title of the menu you want to open on the display press Item to display the first item in the menu Press Item repeatedly to cycle through all the item names Press Shift and Item repeatedl...

Page 59: ... a selection from a menu Follow this procedure to familiarize yourself with how to use the printer control panel buttons to view or change menu settings The example below shows you how to view or change the density setting 1 Check the printer control panel to ensure the Job indicator is off 2 Press Go to take the printer off line The On Line indicator goes off and PAUSED is displayed in the top li...

Page 60: ...ant to exit or return to the item level without making any changes press Item or If you want to return to the menu level without making any changes press Menu or If you want to go back on line without making any changes press Go Using the Menu Operation Flow at the back of this manual as a reference take a few minutes to look at some of the other menus items and values Some menus and items will no...

Page 61: ...ettings with the exception of the page count value Resetting the printer or menus Follow this procedure to do a printer or menu reset 1 Press Go to take the printer off line At this time make sure the On Line indicator is off The READY message will change to PAUSED 2 Press Menu PCL MENU is displayed in the top line 3 Press Menu until you see RESET MENU 4 Press Item until you see RESET XXXX 5 Press...

Page 62: ... after pressing Enter Performing a cold reset To restore factory defaults execute a cold reset Only the page count is unaffected by a cold reset If the printer is set up in a shared environment do not execute a cold reset unless absolutely necessary Only perform the cold reset under the supervision of the system administrator A cold reset must be performed if any options are installed on the print...

Page 63: ...he default settings appear to the right of the equal sign in the display with the item name and are explained first in the lists of values All the items and values are explained However several of these menus and items are hardware dependent They won t be available until the corresponding option is installed Details of the items and values that appear in the PS MENU only appear after the optional ...

Page 64: ...er off line Press Menu to display the first menu name RESOLUTION sets the print resolution in dots per inch dpi used for print jobs 600 600 600 dpi This setting is recommended for graphics and fonts designed for 600 dpi 1200 1200 1200 dpi This setting is recommended for graphics and fonts designed for 1200 dpi The 600 and 1200 resolutions available in the printer control panel menu are represented...

Page 65: ...to a lower number in decrements of 10 press and hold down Shift and Value PAGESIZE sets the size of the image the printer creates in the memory The software application determines the image size If the print job does not specify the image size then PAGESIZE in the PCL MENU will be used A4 210 297 mm LETTER 8 1 2 11 in LEGAL 8 1 2 14 in A5 148 210 mm EXEC 7 1 4 10 1 2 in COM10 4 1 8 9 1 2 in envelo...

Page 66: ...pe printing This is for A4 paper FORM determines the number of lines of text printed on one page Change this setting only if you have a software application that does not allow you to set the page length lines per page or lines per inch 64 Sets 64 lines of text This is for A4 210 297 mm paper 60 Sets 60 lines of text This is for Letter 8 1 2 11 in paper 5 to 128 The number of lines per page you ch...

Page 67: ...ns a font number to every typeface Print a PCL Font List to see the numbers assignedtothefonts Thefontnumber Font isthefirstcolumninthelist seepage 91 You must select FNTSRC font source before FONTNUM will appear If the currently selected font does not support the orientation or symbol set you ve selected the printer control panel font selection returns to the 000 factory default setting 0 Courier...

Page 68: ...nd Value or press and hold Shift and Value to quickly scroll backwards in decrements of 1 00 PITCH appears only if the font source you selected with FNTSRC font source and FONTNUM font number above is a scalable font in a fixed pitch typeface Use this item to set the pitch of the font Pitch is measured as the number of equally spaced characters per inch 10 00 The selected pitch is 10 characters pe...

Page 69: ...ch line feed OFF The printer does not append a CR to each line feed ON The printer appends a CR to each line feed automatically WIDE A4 changes the number of characters that can be printed on a single line of A4 paper This feature only applys to A4 paper When this feature is set to ON the right and left margins narrow to about 3 mm 1 8 in OFF Up to seventy eight 10 pitch characters can be printed ...

Page 70: ...d If the paper size you have selected is not loaded the printer will display a message to tell you which tray to load the required paper size into CASSETTE2 Sets the optional 250 Sheet Paper Feed Unit PF 32 as the paper feed source This item only appears when the optional 250 Sheet Paper Feed Unit PF 32 is installed CASSETTE1 Sets the standard 250 Sheet Universal Cassette as the paper feed source ...

Page 71: ...ation ON The printer displays a message and prompts you to load the correct paper size manually Press Go to print the page If more than one page is to be printed you must press Go each time to print a page CASSETTE2 SIZE changes the paper size setting for the optional 250 Sheet Paper Feed Unit Change this setting whenever a different size of paper is loaded in the paper cassette of the paper feed ...

Page 72: ...1 in LEGAL 8 1 2 14 in A5 148 210 mm B5 JIS 182 257 mm EXEC 7 1 4 10 1 2 in MPTSIZE Multi Purpose tray media size allows you set the size of the media to be fed from the tray The tray has no paper size sensing mechanism so you need to ensure this is set before you print from the tray A4 210 297 mm LETTER 8 1 2 11 in LEGAL 8 1 2 14 in A5 148 210 mm B5 JIS 182 257 mm EXEC 7 1 4 10 1 2 in COM10 4 1 8...

Page 73: ...s been removed You must start the print again You may want to use this setting to conserve memory ON The printer reserves enough memory to hold the data for the page that jams and automatically reprints the page that jammed With this setting printing speed is slightly slower Use this setting if there is sufficient memory available AUTOCONT automatic continue determines how the printer reacts to er...

Page 74: ... final appearance ECONOMY MODE is a cost saving feature that can extend the life of your toner cartridge by using less toner to print documents Documents printed in the economy mode are lighter but ideal for printing and checking rough drafts The economy mode is similar to the draft mode found on some dot matrix printers OFF The printer uses a normal amount of toner for printing ON Theprinterusesl...

Page 75: ...ayed prompting you to confirm whether the Flash ROM should be formatted or not Please consult the Getting Started Guide pages 30 to 31 for detailed information on installation and menu operation These messages are only displayed if you have installed the optional Flash ROM Module FR 32 in the printer Formatting or reformatting the Flash ROM Module FR 32 will erase any fonts or macros that were pre...

Page 76: ...installed Press Go to take the printer off line Press Menu to display the first menu name PCL SAVE turns context saving on and off for the PCL personality OFF ContextsavingisnotperformedforPCL Aftertheprinterswitches to the PostScript personality the PCL resources are lost ON Context saving is performed for PCL The PCL resources remain in the memory after the printer switches to the PostScript per...

Page 77: ...dule for Adobe PostScript 3 is installed OFF Context saving is not performed for Adobe PostScript 3 After the printer switches to the PCL personality the PostScript resources are lost ON Context saving is performed for PostScript The PostScript resources remain in the memory after the printer switches to the PCL personality for a PCL print job MEMCONFIG MENU PS3 SAVE OFF ...

Page 78: ...e PostScript 3 is installed UntilyouinstalltheA 32module PCListhestandardpersonalityofyourprinter With this setting you can set the parallel port for automatic personality switching or dedicate the parallel port for only one personality This feature sets the personality only for printer streams received on the parallel port AUTO The printer samples the print stream on the parallel port and automat...

Page 79: ...rom the printer to the host I O TIMEOUT input output timeout is the amount of time measured in seconds that the printer waits for more data before it ends a print job If data from other ports frequently arrives during a print job increase the setting This timeout setting is for the parallel interface only 15 The timeout is set for 15 sec 5 to 3000 To increase the number press Value to quickly scro...

Page 80: ...obe PostScript 3 is installed UntilyouinstalltheA 32module PCListhestandardpersonalityofyourprinter With this setting you can set the parallel port for automatic personality switching or dedicate the parallel port for only one personality This feature sets the personality only for printer streams received on the parallel port AUTO The printer samples the print stream on the parallel port and autom...

Page 81: ...rom the printer to the host I O TIMEOUT input output timeout is the amount of time measured in seconds that the printer waits for more data before it ends a print job If data from other ports frequently arrives during a print job increase the setting This timeout setting is for the parallel interface only 15 The timeout is set for 15 sec 5 to 3000 To increase the number press Value to quickly scro...

Page 82: ...oshownontheTESTPRINT seepage87 TEST PRINT Prints the Test Print and lists the printing environment settings Also displays graphic and text printing capabilities see page 87 PRINT PS FONTS Available only after the A 32 module for Adobe PostScript 3 has been installed Prints the PS Font List see page 101 PRINT PCL FONTS Prints the PCL Font List see page 90 PRINT PS DEMO Available only after the A 32...

Page 83: ...take the printer off line 2 Press Menu until you see TEST MENU 3 Press Item to display SHOW PAGE COUNT 4 Press Enter to display the total page count for the printer For example 200 000 pages After a couple of seconds the display reverts to SHOW PAGE COUNT 5 Press Go to put the printer back on line TEST MENU TEST MENU SHOW PAGE COUNT PAGES 0200000 PAUSED ...

Page 84: ...IG may not appear even after the A 32 module has been installed Press Go to take the printer off line Press Menu to display the first menu name LANG language allowsyoutoselectthedefaultlanguagesettingusedforthedisplay messages on the printer control panel The following languages are available ENGLISH DANISH DUTCH FINNISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SPANISH SWEDISH LANGUAGE MENU LANG...

Page 85: ...appear even after the A 32 module has been installed Press Go to take the printer off line Press Menu to display the first menu name RESET MENU PRINTER clears the memory of most settings and restores the default values PRINTER Clears memory of all fonts macro or page information MENU Clears memory of all fonts macro or page information and restores most of the menus to their factory defaults RESET...

Page 86: ...78 MEMO ...

Page 87: ...low this procedure to turn the economy mode on and off 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see CONFIG MENU in the top line 3 To open the configuration menu and display the first item JAM RECOVERY OFF in the bottom line press Item 4 Press Item until you see ECONOMY MODE OFF 5 Press Value to change the d...

Page 88: ... will appear in the display 2 Press Menu until you see CONFIG MENU in the top line 3 Press Item until you see DENSITY 7 in the bottom line 4 For darker print press Value to select a higher number The higher the number the darker the print density For lighter print press and hold down Shift and press Value to select a lower number Press Enter to choose the setting 5 Press Go to put the printer back...

Page 89: ...our printer is set to switch automatically to PCL or PostScript job processing based on the content of the print job If the print job is in the PCL language the printer uses the PCL personality to do the print job If the print job is in the PostScript language the printer uses the PostScript personality to do the print job A PCL system without the PostScript option or if the printer is dedicated t...

Page 90: ... appear in the display 2 Press Menu until you see PARALLEL1 MENU PARALLEL2 MENU in the top line 3 Press Item PERSONALITY AUTO will appear in the bottom line 4 PressValueto select the personality you want to dedicate to the parallel port and press Enter Choose PERSONALITY PS for PostScript or Choose PERSONALITY PCL for regular printing 5 Press Go to put the printer back on line Printer Personality ...

Page 91: ...ally when the printer has to switch personalities it has to delete the downloaded resources for the current personality before it can start the new print job with the new personality With this context saving feature you have theoptionofkeepingalldownloadedresourcesinmemoryforbothpersonalities even when the other personality is not currently being used to process a print job Keep these important po...

Page 92: ...y built into your printer is designed to enable 1200 dpi printing quickly and efficiently Your printer should be able to handle most text and graphics printing at 1200 dpi without extra memory Remember that context saving require additional memory Thetable below liststheminimumamountoftotalmemoryrequiredforcontextsaving for simplex one sided printing The printer comes with 4 MB of standard memory ...

Page 93: ...g for one or both personalities 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see MEMCONFIG MENU in the top line 3 Press Item PCL SAVE OFF will appear in the bottom line 4 To turn on context saving for PCL press Value to display PCL SAVE ON and press Enter or If you want to leave the PCL feature off go on to the...

Page 94: ...mation such as the amount of memory in the printer RAM size total page count for the printer version and revision numbers etc Follow this procedure to start a Test Print for the current personality 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see TEST MENU in the top line 3 Press Item until you see TEST PRINT i...

Page 95: ...87 4 q e w r y t i u o 2 1 0 Printing a Test Print Test print sample ...

Page 96: ...e page 68 y PARALLEL1 MENU Displays the parallel interface settings as determined by the PARALLEL1 MENU see page 70 If the optional PostScript module is installed you will see the setting for automatic personality switching on the parallel port u PARALLEL2 MENU Displays the parallel interface settings as determined by the PARALLEL2 MENU see page 72 If the optional PostScript module is installed yo...

Page 97: ... off 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see TEST MENU in the top line 3 Press Item until you see CONTINUOUS TEST in the bottom line 4 Press Enter to start the continuous print 5 To stop the continuous print press and hold down Shift and press Enter ...

Page 98: ...ld go off PAUSED will appear in the display 2 Press Menu repeatedly until you see TEST MENU in the top line 3 Press Item to open the menu and display the first item in the bottom line 4 To print the PCL Font List press Item repeatedly until you see PRINT PCL FONTS 5 Press Enter to start printing the font list After the font list prints press Go to put the printer back on line ...

Page 99: ...91 4 Printing the Font Lists PCL Font List sample q w e r t y u i o 0 1 ...

Page 100: ...nch from the top of the capital letters to the tail of the letter y u Style Upright straight characters or italic slanted characters i Stroke Weight The stroke weight of the characters in the font o Name of Typeface The typeface name 0 Default Orient The orientation of the print Default orientation for all fonts is portrait 1 Print sample and Escape Sequence Sample font print and the PCL commands ...

Page 101: ...monstration page The PCL demonstration page PRINT PCL DEMO in the TEST MENU is provided to illustrate your printer s features and print quality when the printer is using the PCL personality Printing the Font Lists ...

Page 102: ...94 MEMO ...

Page 103: ...es the Adobe PostScript 3 software For a complete description of other menus and items see Chapter 3 Here are a few important points you should keep in mind about using the printer for PostScript printing The PostScript personality supports 136 PostScript fonts For a list of samples refer to Appendix 1 see pages 159 to 161 ...

Page 104: ...the shaded menus in the chart 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu to display the first menu name PCL MENU in the top line 3 Press Menu to display each of the menus listed below to check their settings Refer to the Menu Operation Flow chart at the end of this manual for details of the menu items The PS MENU is no...

Page 105: ...er will select the PostScript personality for a print stream that contains PostScript data Dedicating the printer to the PostScript language Follow the procedure below to dedicate your printer to the PostScript personality 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu to display the first menu name PCL MENU in the top lin...

Page 106: ...32 module and tested the PostScript personality you can use the enabled menus and menu items to set up your PostScript printing environment Please remember that the MEMCONFIG MENU will not be displayed until at least 16 MB of additional memory is installed Setting PostScript Printing Options ...

Page 107: ...ess the A 32 module for Adobe PostScript 3 is installed RESOLUTION sets the print resolution in dots per inch dpi used for print jobs 600 600 600 dpi This setting is recommended for graphics and fonts designed for 600 dpi 1200 1200 1200 dpi This setting is recommended for graphics and fonts designed for 1200 dpi The 600 and 1200 resolutions available in the printer control panel menu are represent...

Page 108: ...lower number in decrements of 10 press and hold down Shift and Value PRINT ERRS print errors turns on the error report feature so the printer prints an error report every time one occurs OFF A print error status report is not printed ON Aprinterrorstatusreportisprinted Becausenoerrormessagesare displayed on the printer control panel during PostScript printing you may want to turn this feature on f...

Page 109: ...o off PAUSED will appear in the display 2 Press Menu to display the first menu name PCL MENU in the top line 3 Press Menu to display TEST MENU in the top line 4 Press Item repeatedly until you see the selection you want to print in the bottom line PRINT PS DEMO For details of the PostScript environment and availabe memory or PRINT PS FONTS For a list of PostScript fonts available for printing 5 Pr...

Page 110: ...102 Setting PostScript Printing Options Demo print start page t r q w e ...

Page 111: ...uration Shows the current settings for the parallel interface e Total RAM and ROM The amount of total RAM and ROM available including the 4 MB of standard on board RAM supplied r Printing environment Lists the important features of the printing environment and their current settings t Name of fonts available Lists the names of the fonts available for printing ...

Page 112: ...104 Setting PostScript Printing Options PS Font List ...

Page 113: ...rinted images To avoid degradation in the quality of printed images ensure you have enough memory in the printer For details about memory requirements see Chapter 4 Do not turn on the Level 1 Compatible option on the driver menu This printer will not work properly on PostScript created with this option Avoid using commands with paper size compatibility operators such as A4 Letter etc These operato...

Page 114: ...106 MEMO ...

Page 115: ...r 6 Maintenance This chapter shows you how to perform the following important tasks Handling storing and replacing toner cartridges Cleaning the transfer guide area Daily cleaning of the printer s exterior surface ...

Page 116: ...low these simple guidelines when you choose a location for storing a toner cartridge Store the toner cartridge in its protective bag Do not open the bag until you are ready to install the new toner cartridge in the printer Always store toner cartridges flat with the arrow on the toner cartridge pointing up Never stand the cartridge on end or turn it upside down Never store a toner cartridge at hig...

Page 117: ... from your computer screen disk drives and disks the magnets in the toner cartridge can erase valuable data F Before you transport the printer over any distance remove the toner cartridge from the printer Store in its protective bag to prevent exposing it to light Never attempt to disassemble a toner cartridge Handle the toner cartridge carefully to avoid getting loose toner onto your hands or clo...

Page 118: ...hter The economy mode setting is like the draft mode found on some dot matrix printers see page 79 When to replace a toner cartridge Before replacing the toner cartridge You can use the following simple procedure to extend the life of the cartridge 1 Remove the toner cartridge from the printer 2 Hold the cartridge as shown on page 113 and then tilt it slowly back and forth to distribute the toner ...

Page 119: ...cartridge and cause degradation of print quality Before you install the cartridge check the expiration date printed on the box Old toner cartridges can cause poor print quality Always use a cartridge before its expiration date We recommend that you clean the fixing assembly see page 155 and clean the transfer guide area see pages 118 to 119 with a soft clean cloth each time you replace the toner c...

Page 120: ...ate a used toner cartridge Toner residue inside the cartridge is flammable Donotputyour handdeepinsidethe topcoverjustaftertheprinterhas been used The fixing assembly inside the printer gets extremely hot Moreover be careful not to touch any of the parts inside the cover exceptthose specifiedinthis manual Ifyoudo youcouldsuffer aburn CAUTION Never touch the high voltage contact points inside the t...

Page 121: ...he toner cartridge is removed for maintenance or to move the printer it should be wrapped in the original protective bag or a thick cloth 5 Rock the cartridge 5 or 6 times to distribute the toner evenly If toner is not evenly distributed inside the cartridge it can cause streaking or fading on the printed page When installing the toner cartridge do not touch the drum s protective shutter as it cou...

Page 122: ...ing the cartridge with one hand as shown firmly and slowly pull the tab with the other hand to remove the 533 mm 21 in length strip of sealing tape Throw the tape away To avoid breaking the tape do not pull the tape out at an upwards or downwards angle If the tab breaks off the tape pull the tape out by pulling on the end of the tape where the tab was originally attached CAUTION If you get loose t...

Page 123: ... as far as it will go Youwon tbeabletoreplacethecartridgeifthecoverisonlypartiallyopen Make sure the transfer guide is closed before inserting the toner cartridge Protective shutter When the toner cartridge is being installed or removed from the printer the drum s protective shutter is open Do not touch the photosensitive drum Finger oil could cause a deterioration in print quality ...

Page 124: ...ompletely open it and check the installation of the toner cartridge Do not leave the top cover open for long time after installing a toner cartridge Every time you replace a toner cartridge we recommend you also clean the transfer guide area with a soft clean cloth see pages 118 to 119 11 Turn the printer on using the power switch 12 Wait a few moments for the printer to warm up When you see the R...

Page 125: ...the printer then wipe with a soft dry cloth CAUTION To prevent personal injury or damage as a result of fire explosion or electrical short circuit never use flammable volatile liquids such as alcohol benzene thinner acetoneorotherorganicbasesolventstoclean the printer Follow these simple precautions to avoid damaging the printer during cleaning Use only a mild detergent cleaner to clean the outer ...

Page 126: ...ective bag to avoid exposure to light 3 To protect the toner cartridge from exposure to light place it in the original protective bag or wrap it in a thick cloth 4 Using a soft clean cloth wipe any paper dust off the silver plate of the transfer guide Transfer charging roller To avoid deteriorarion in print quality nerver touch the transfer charging roller when you clean the transfer guide Never u...

Page 127: ...to clean the silver metal strip Ifyouinstallthetonercartridgewithoutclosingthetransferguide the printer and the tonner cartridge will be damaged The transfer guide opens to an angle of about 90 Do not try to force it any further open as this could deform the guide and result in a deterioration in print quality or a printer malfunction CAUTION Never touch the high voltage contact points inside the ...

Page 128: ...ngested the printer s interior may not be adequately cooled which could result in a printer fault Please check the filter regularly and if it is congested clean it using the procedure below 1 Turn off the printer using the power switch 2 Remove dust etc from the filter using a soft brush vacuum cleaner or similar item When cleaning the filter take care not to damage it ...

Page 129: ...eral description of printing problems and solutions You may not see a message every time a problem occurs For more details about error and warning messages refer to the Messages Table page 128 If your printer s automatic continue feature is turned on the printer skips errors automatically The error message will not be displayed see page 133 If you experience problems turn the automatic continue fe...

Page 130: ...ied a font that is not available Print a PCL or PS Font List and see if the font you specified is available see page 90 or 101 Indicators off and display blank Power switch is not turned on Check the power switch to ensure the printer is turned on or Power cord is not attached Check the power cord and be sure it is connected at both ends or No power at the power source Check the main power source ...

Page 131: ...letters and symbols printed on the page The operating mode setting may be incorrect Be sure the PERSONALITY item on the PARALLEL1 MENU or PARALLEL2 MENU is set to AUTO or the correct personality PCL or PS if the printer is dedicated to one personality or The printer selection you made when you set up or installed your software application was incorrect Different portions of the text garbled every ...

Page 132: ...he printer terminates the job then the printer receives the data as a new job and starts printing on new pages What was originally formatted to print on one page has been broken up into two or more pages You may have to increase the I O TIMEOUT setting or disable it in the PARALLEL1 MENU or PARALLEL2 MENU see pages 71 to 73 Printer not printing at 1200 dpi The printer does not have sufficient memo...

Page 133: ...Is acceptable paper being used Always use paper that is acceptable for this printer See Print Media Specifications on pages 185 to 192 for detailed information on the paper acceptable for the printer Printed pages are dirty or have white specks The fixing roller inside the fixing assembly has become dirty with toner dust Clean the fixing assembly inside the printer See page 155 for detailed inform...

Page 134: ...e appears follow the procedure below 1 As soon as a service message appears turn the printer off and wait for a few moments 2 Turn the printer on again and check the display to see if the printer returns to normal If you see the READY message the printer has returned to normal status and you can continue to use the printer If the service message still appears make a note of the error numbers turn ...

Page 135: ...plug is damaged If liquid has accidentally been spilt on the printer If the printer has been exposed to water If the printer is not operating normally and is making odd noises emitting smoke or smells hot CAUTION Never attempt to service the printer yourself except as explained in this guide Therearenouserserviceablepartsinsidetheprinter Adjustonly those controls that are covered in these operatin...

Page 136: ...hen trying to format or read or write data to the optional Flash ROM Replace the Flash ROM The optional Flash ROM has been formatted using the FORMAT FLASH item The printer will restart No action required The optional Flash ROM is being formatted No action required A fuser overheating error Turn the printer off wait 15 minutes and then turn the printer back on If this error persists turn the print...

Page 137: ...n with the context saving feature enabled However due to manual changes to the printer control panel there is not enough memory to support the setup Press Go to continue operation You have pressed Go to go on line after adjusting the context saving feature The printer is allocating enough memory for the context save feature Press Go to enable the new setting and resume operation The cassette is no...

Page 138: ...se tray or manual feed Any Unknown paper size The specified paper source must be loaded with the requested paper size To continue the print job you may have to press Go If a paper source runs out of paper during printing reloading the paper source will allow the printer to continue printing For manual feed you need to press Go to continue printing Load the Multi Purpose tray with the specified pap...

Page 139: ...is selected in the RESET MENU No action required This message is displayed when RESET PRINTER is selected in the RESET MENU No action required No toner cartridge is installed in the printer or the toner cartridge is not installed correctly Replace the toner cartridge or if a toner cartridge is installed remove it and insert it again Ensure the toner cartridge is positioned correctly This is an err...

Page 140: ...Inspect the trays for mismatched paper and correct The parallel port is not communicating with the controller Restart the printer If this error persists call for service An optional ROM DIMM has failed its startup test Replace the ROM DIMM This message appears when the FORMAT FLASH item is selected to format the optional Flash ROM It may also appear when a Flash ROM with an unsupported format is i...

Page 141: ...obs Setting the printer to skip errors automatically Followthisproceduretosettheprintertoskipminorerrormessagesandautomatically resume operation With the automatic continue feature on when a minor error occurs the printer will display the message pause for 10 seconds and automatically resumes normal operation This feature only works with minor errors such as MEM ALLOC ERROR and MEMORY OVERFLOW 1 P...

Page 142: ...embly and delivery areas may be hot Wait until the printer has completely cooled down to avoid personal injury Do not try to touch them while they are hot If the fixing assembly is very hot for example after printing a large numberofprints turnofftheprinterbeforeclearingapaperjamnear the fixing assembly from the face up tray or from inside the top cover Wait until the fixing assembly has cooled do...

Page 143: ...ot force it This can happen when the trailing edge of the paper is still within the paper feed area The pressure from the transfer roller must be released before removing the paper To do this open the top cover and follow the instructions see page 137 toholdthegreenmarkandflipthetransferguideup Then trytoremove the jammed paper from this area After removing the paper gently set the transfer guide ...

Page 144: ...ecovery off the printer does not automatically resume printing after the paper jam has been cleared You must start the print job again from your software application You may want to use this setting to conserve memory With jam recovery on the printer reserves enough memory to hold data for a page that jams and automatically resumes printing the jammed page again With this setting printing speed is...

Page 145: ...epaperfrom the tray before opening the top cover Open the top cover as far as it will go If you can see the edge of the paper 2 Using green mark flip the transfer guide up q then slowly pull the paper out from below w Transfer guide Transfer charging roller Transfer guide Green mark When removing the jammed paper be careful not to touch the transfer charging roller If the roller becomes dirty the ...

Page 146: ...embly and the trailing edge does not come out easily do not try to force it Follow the procedure for clearing jams from the fixing assembly see page 140 4 Remove the paper cassette If the paper was fed from the optional 250 Sheet Paper Feed Unit remove the unit s paper cassette If the paper is jammed as shown below do not try to pull the paper out by force Remove it using the procedure described i...

Page 147: ...gewithoutclosingthetransferguide the printer and the toner cartridge will be damaged Please do not close the top cover by slamming it 6 Replace the paper cassette securely into the printer Make sure the printer returns to the state ready for printing then resume printing Be sure not to lift the cassette when sliding it in as this may cause damage to the tracks Toner may have stained the inside of ...

Page 148: ... the guide w After the paper s trailing edge has come out slowly pull the paper toward you and out of the printer Transfer charging roller Transfer guide Transfer guide Green mark When removing the jammed paper be careful not to touch the transfer charging roller If the roller becomes dirty the print quality will deteriorate The transfer guide opens to an angle of about 90 Do not try to force it a...

Page 149: ...tly set the transfer guide back to its original position see page 138 Ifyouinstallthetonercartridgewithoutclosingthetransferguide the printer and the toner cartridge will be damaged If the leading edge of the paper has reached the fixing assembly and the trailing edge does not come out easily do not try to force it Follow the procedure for clearing jams from the fixing assembly see page 147 12 Whe...

Page 150: ...ller Transfer guide Green mark When removing the jammed paper be careful not to touch the transfer charging roller If the roller becomes dirty the print quality will deteriorate The transfer guide opens to an angle of about 90 Do not try to force it any further open as this could deform the guide and result in a deterioration in print quality or a printer malfunction 3 If you cannot easily reach t...

Page 151: ...to force it Follow the procedure for clearing jams from the fixing assembly see page 147 5 When you have cleared the paper jam replace the toner cartridge Let the cartridge fallbackintoposition makingsureitislockedintoplace andclosethetopcover Push the top cover down firmly with both hands to close it see page 139 Please do not close the top cover by slamming it IfyouhavetoclosetheMulti Purposetra...

Page 152: ...r With optional paper feed unit Forcing the paper out may cause it to rip and pieces of the torn paper may remain inside the printer If the leading edge of the paper has just reached the transfer guide Only a small part of the trailing end is visible 2 Open the top cover completely and remove the EP 32 cartridge Store the cartridge in its original protective bag to avoid exposure to light 3 Flip u...

Page 153: ...alfunction If you cannot clear the paper jam using the above procedure Only the frontmost part of the paper has been fed 4 Pull the paper out by scraping the front out with your fingers as shown in the diagram Then remove the jammed paper With optional paper feed unit 5 Then gently set the transfer guide back to its original position e Transfer guide Ifyouinstallthetonercartridgewithoutclosingthet...

Page 154: ...ease do not close the top cover by slamming it 7 Replace the paper cassette securely into the printer Make sure the printer returns to the state ready for printing then resume printing Besurenottoliftthecassettewhenslidingitin asthismaycausedamagetothetracks If the leading edge of the paper has reached the fixing assembly remove the paper throughtheface uptrayfollowingtheproceduresforclearingjamsf...

Page 155: ...g procedure described here 1 Fully open the face up tray to the jam clearing position as shown below First open the face up tray until it stops halfway q Then gently lower it all the way down w Press in the stoppers on each side of the tray to release it e and open it until it is horizontal r as shown in the illustration ...

Page 156: ...ust be released before removing the paper To do this open the top cover and follow the instructions see page 137 toholdthegreenmarkandflipthetransferguideup Then trytoremove the jammed paper from this area After removing the paper gently set the transfer guide back to its original position 3 When you have cleared the paper jam use the following procedure to return the face up tray to its original ...

Page 157: ...de the fixing assembly Do not try to remove the paper by force Please follow the paper jam clearing procedure described here 2 First open the face up tray until it stops halfway Then gently lower it all the way down see page 147 Press in the stoppers on each side of the tray to release it and open it until it is horizontal 3 Grasp both edges of the paper and gently pull it out from around the roll...

Page 158: ...d the green mark and flip the transfer guide up Then try to remove the jammed paper from this area After removing the paper gently set the transfer guide back to its original position Becarefulwhenremovingthejammedpaper astoneronthepapermayget onto your hands and clothing If this happens wash it off immediately with cold water 4 When you have cleared the paper jam use the following procedure to re...

Page 159: ...title PCL MENU in the top line 3 Press Menu repeatedly until CONFIG MENU appears 4 Press Item to display the first menu item JAM RECOVERY in the bottom line 5 Press Item repeatedly until DENSITY appears 6 Increasethedensityforadarkerprint PressValuetoincreasethenumber Thehighest number you can set for the density is 15 or Decrease the density for a lighter print Hold down Shift and press Value to ...

Page 160: ...pplyislow youmaybeabletoredistributetheremainingtonerandextend the service life of the cartridge Occasionally toner may collect on one side of the cartridge causing an uneven distributionoftoneracrossthelengthofthecartridge Thismaycausewhitevertical lines or white patches in your prints even when there is an ample supply of toner in the cartridge CAUTION Do not put your hand deep inside the top co...

Page 161: ...the printer High voltage contact points 1 Open the top cover by grasping it at both sides and lifting it up completely 2 Grasp the cartridge by the grip lift it slightly upwards then pull the cartridge out and remove it from the printer 3 Rockthecartridgegentlytodistributethetonerevenlyinsidethecartridge Repeatthis 5 or 6 times ...

Page 162: ...itive drum Finger oil could cause a deterioration in print quality Protective shutter Besurethecartridgeisproperlyinsertedintotheprinter Thetopcoverwill not close properly if the cartridge is not properly installed in the printer If the top cover does not shut properly do not force it Open the top cover again remove the toner cartridge and reinsert the toner cartridge Ensure the toner cartridge is...

Page 163: ...panel menus 1 Make sure A4 size plain paper is loaded in the paper feed tray Paper used for cleaning should be regular copier paper between 64 and 90 g m2 17 and 24 lbs in weight 2 Press Go to take the printer off line The On Line indicator goes off 3 Press Menu until you see TEST MENU in the top line 4 Press Item until you see CLEANING PAGE in the bottom line 5 Press Go to feed the paper through ...

Page 164: ... for reference in case the service engineer asks you further questions Before calling make sure you have the following information Product name Serial number see page 14 Do not remove this label as the service engineer will reference it during each service maintenance visit Place of purchase Nature of problem Action taken to try and resolve the problem and results ...

Page 165: ...157 Appendix 1 Typeface Samples Reference Appendix 1 Typeface Samples Resident scalable font samples MicroType samples ...

Page 166: ...158 Appendix 1 Typeface Samples Resident bitmap font samples Resident scalable barcode font samples ...

Page 167: ...159 Appendix 1 Typeface Samples PostScript option font samples ...

Page 168: ...160 Appendix 1 Typeface Samples ...

Page 169: ...trademark of Adobe Systems Incorporated trademark of AlphaOmega Typography trademark of Apple Computer Inc registered trademark of Ludlow Type Foundry registered trademark of International Typeface Corporation trademark of Linotype Hell AG and or its subsidiaries registered trademark of Marcel Olive trademark of Microsoft Corporation trademark of The Monotype Corporation trademark of Nebiolo ...

Page 170: ...VN US 14J Ventura US MS PUBL 6J Microsoft Publishing MATH 8 8M Math 8 PS MATH 5M PS Math VN MATH 6M Ventura Math PI FONT 15U PI Font LEGAL 1U Legal ISO 4 1E ISO United Kingdom ISO 6 0U ASCII ISO 11 0S ISO Swedish names ISO 15 0I ISO Italian ISO 17 2S ISO Spanish ISO 21 1G ISO German ISO 60 0D ISO Norwegian ISO 69 1F ISO French WIN 3 0 9U Windows 3 0 Latin1 ISO L6 6N ISO 8859 10 Latin6 PC 775 26U P...

Page 171: ...INTL 13J Ventura International VN US 14J Ventura US MS PUBL 6J Microsoft Publishing MATH 8 8M Math 8 PS MATH 5M PS Math VN MATH 6M Ventura Math PI FONT 15U PI Font LEGAL 1U Legal ISO 4 1E ISO United Kingdom ISO 6 0U ASCII ISO 11 0S ISO Swedish names ISO 15 0I ISO Italian ISO 17 2S ISO Spanish ISO 21 1G ISO German ISO 60 0D ISO Norwegian ISO 69 1F ISO French WIN 3 0 9U Windows 3 0 Latin1 ISO L6 6N ...

Page 172: ...164 Appendix 2 Symbol Sets Supported Fig A2 1 Roman 8 R8 Fig A2 2 ISO 8859 1 Latin 1 ...

Page 173: ...165 Appendix 2 Symbol Sets Supported Fig A2 3 ISO 8859 2 Latin 2 Fig A2 4 ISO 8859 9 Latin 5 ...

Page 174: ...166 Appendix 2 Symbol Sets Supported Fig A2 5 PC 8 Code Page 437 Fig A2 6 PC 8 Danish Norwegian ...

Page 175: ...167 Appendix 2 Symbol Sets Supported Fig A2 7 PC 850 Multilingual PM Fig A2 8 PC 852 Latin 2 ...

Page 176: ...168 Appendix 2 Symbol Sets Supported Fig A2 9 PC Turkish Fig A2 10 Windows Latin 1 ...

Page 177: ...169 Appendix 2 Symbol Sets Supported Fig A2 11 Windows Latin 2 Fig A2 12 Windows Latin 5 ...

Page 178: ...170 Appendix 2 Symbol Sets Supported Fig A2 13 Desk Top Fig A2 14 PS Text ...

Page 179: ...171 Appendix 2 Symbol Sets Supported Fig A2 15 Ventura International Fig A2 16 Ventura US VentrIR VentrIL VentrUR VentrIL ...

Page 180: ...172 Appendix 2 Symbol Sets Supported Fig A2 17 Microsoft Publishing Fig A2 18 Math 8 MicPubR MicPubL Math8R Math8L ...

Page 181: ...173 Appendix 2 Symbol Sets Supported Fig A2 19 PS Math Fig A2 20 Ventura Math PSMathR PSMathL VentrMR VentrML ...

Page 182: ...174 Appendix 2 Symbol Sets Supported Fig A2 21 PiFont Fig A2 22 Legal ...

Page 183: ...175 Appendix 2 Symbol Sets Supported Fig A2 23 Windows 3 0 Latin 1 Fig A2 24 ISO 8859 10 Latin 6 Win30R ECMA94L I8859L6R ECMA94L ...

Page 184: ...176 Appendix 2 Symbol Sets Supported Fig A2 25 PC 775 Fig A2 26 PC 1004 PC 775R PC 775L PC 1004R PC 1004L ...

Page 185: ...177 Appendix 2 Symbol Sets Supported Fig A2 27 Windows Baltic Fig A2 28 MC Text WinBALT ECMA94L MacTxtR MacTxtL ...

Page 186: ...178 Appendix 2 Symbol Sets Supported Fig A2 29 Symbol Font Fig A2 30 Wingdings Font SymFntR SymFntL WingdgR WingdgL ...

Page 187: ...179 Appendix 2 Symbol Sets Supported Fig A2 31 PC 860 Portugal Fig A2 32 PC 865 Norway PC 860PRT PC 860L PC 865NR PC 865L ...

Page 188: ...180 Appendix 2 Symbol Sets Supported Fig A2 33 PC 8 Greek Fig A2 34 OCR A PC 8GR PC 8L ...

Page 189: ...181 Appendix 2 Symbol Sets Supported Fig A2 35 OCR B Fig A2 36 3 of 9 Barcode ...

Page 190: ...182 Appendix 2 Symbol Sets Supported Fig A2 37 UPC EAN Barcode Fig A2 38 Code 128 Barcode ...

Page 191: ...183 Appendix 2 Symbol Sets Supported Fig A2 39 Interleaved 2 of 5 Barcode ...

Page 192: ...184 Appendix 2 Symbol Sets Supported ISO substitution table The shaded characters in the table are replaced with the corresponding ones in the following table according to the graphic set used ...

Page 193: ...1 in 64 to 90 g m2 Universal Cassette Legal 8 1 2 14 in 17 to 24 lbs A4 210 297 mm B5 JIS 182 257 mm Executive 7 1 4 10 1 2 in A5 148 210 mm Optional 250 Sheet Plain paper Letter 8 1 2 11 in 64 to 90 g m2 Peper Feed Unit Legal 8 1 2 14 in 17 to 24 lbs A4 210 297 mm B5 JIS 182 257 mm Executive 7 1 4 10 1 2 in A5 148 210 mm Multi Purpose tray Plain paper any size from 64 to 163 g m2 76 2 127 mm to 2...

Page 194: ...s of 195 C 413 F The stack of paper should contain only paper of the same size and weight To avoid misfeeds and paper jams do not mix different kinds of paper in the same stack Colored paper Colored paper can be used in this printer provided the following requirements are met The paper must be able to withstand temperatures of 195 C 413 F without degradation from the printer s fixing assembly The ...

Page 195: ...ature Paper is exposed to high temperatures of 195 C 413 F for 0 1 second in the fixing assembly inside the printer Paper that is rough extremely smooth or glossy Specially treated paper like carbon paper adhesive paper or paper with a vinyl surface Paper that is wavy curled creased or moist Damaged or wrinkled paper or paper of irregular shape Paper with cutouts or perforations Paper stapled clip...

Page 196: ...nappropriate labels can cause serious damage to the printer You must follow the guidelines below when you print on adhesive labels The print face of the label sheets must be of ordinary matte finish similar to copy paper The label sheet must be able to withstand high temperatures of 195 C 413 F The paper backing must not be made of easily removable coated paper Never use labels with exposed adhesi...

Page 197: ...uare and sharply folded Joints are diagonal and flaps are the ordinary gummed type This is the most common type of envelope for office use This design is sturdy and can withstand being fed through the printer Never use the following types of envelopes Envelopes that are damaged curled wrinkled or irregular in shape Flaps must be folded closed and flat Envelopes with fasteners snaps or windows made...

Page 198: ...nvelopes with peel off strips Poor quality envelopes including baggy envelopes or envelopes that are not square and straight Envelopes with treated surfaces that might discolor melt or emit fumes when exposed to high temperatures of 195 C 413 F ...

Page 199: ...nt Store all unused paper in its wrapper Never store paper on the floor where water and moisture can collect In areas of high humidity you may need to store paper in a specially designed storage box Avoid direct sunlight Exposure to direct sunlight can dramatically degrade paper quality Store paper away from sunlight and keep unused paper in its wrapper Avoid sudden changes in temperature or humid...

Page 200: ... damaged Leave unused paper in its wrapper NevermixdifferenttypesofpaperwhenyouloadthecassetteorMulti Purposetray Always wait until the cassette or tray is empty before loading fresh paper This will help avoid paper jams If paper in the output tray is excessively curled turn over the paper stack in the cassette or tray ...

Page 201: ...up time Less than 15 sec at 20 C 68 F First print output time Less than 17 sec Face down delivery Less than 16 sec Face up delivery room temperature 20 C 68 F with A4 size paper Noise level Noise level Declared noise emissions in accordance with ISO 9296 During printing During standby Sound pressure level 49 dB max A Background noise level Bystander positions Print speed is dependent on the comple...

Page 202: ...g m2 or 21 lbs paper via face down delivery capacity Approx 50 sheets 80 g m2 or 21 lbs paper via face up delivery Print media requirements See page 185 Actual quantities may be different subject to environmental conditions and the paper weight Physical dimensions Dimensions Standard 399 414 259 mm 15 23 32 16 5 16 10 3 16 in W D H Option Canon 250 Sheet Paper Feed Unit PF 32 393 395 83 5 mm 15 1 ...

Page 203: ...CP and the other is for Compatible Nibble User interface 16 character 2 line Liquid Crystal Display LCD 3 LEDs and 6 buttons Special functions Automatic Image Refinement Software specifications Language Standard PCL 5e plus PCL6 Option Adobe PostScript 3 Resident fonts 45 MicroType fonts scalable fonts 27 TrueType fonts 9 Bitmap fonts Optional fonts 136 fonts for A 32 module Scaler UFST Universal ...

Page 204: ...size 4 MB Resident fonts Total 136 fonts 24 Type 2 Fonts 112 Type 14 Fonts See pages 159 to 161 for details Minimum RAM size required 4 MB Host interface Standard IEEE 1284 compliant parallel Option USB Parallel Adapter Cable Printable area PCL PS Reduced to 5 mm 7 32 in each from top and bottom edges and 4 mm 5 32 in each from left and right edges ...

Page 205: ...D 3 DATA 2 21 GND 4 DATA 3 22 GND 5 DATA 4 23 GND 6 DATA 5 24 GND 7 DATA 6 25 GND 8 DATA 7 26 GND 9 DATA 8 27 GND 10 ACK PeriphClk 28 GND 11 BUSY PeriphAck 29 GND 12 PERROR nAckReverse 30 GND 13 SELECT xFlag 31 INIT 14 AUTOFD HostAck 32 FAULT 15 NC 33 NC 16 GND 34 NC 17 GND 35 NC 18 5V 36 SELIN NC Not Connected Fig A4 1 Parallel Pin Assignment Pin assignment ...

Page 206: ... computer etc DATA 1 8 STROBE ACK BUSY FAULT SELECT AUTOFD PERROR INIT 2 9 1 10 11 32 14 Printer 13 12 31 SELIN 36 Fig A4 3 Example Parallel Interface Cable Connectors Connector Amphenol 57 3060 or equivalent Cable Shielded cable Max length 3 m Hood Shielded processed metal or metal coated ...

Page 207: ...ND 2 DATA 1 20 GND 3 DATA 2 21 GND 4 DATA 3 22 GND 5 DATA 4 23 GND 6 DATA 5 24 GND 7 DATA 6 25 GND 8 DATA 7 26 GND 9 DATA 8 27 GND 10 ACK 28 GND 11 BUSY 29 GND 12 PERROR 30 GND 13 SELECT 31 INIT 14 AUTOFD 32 FAULT 15 NC 33 NC 16 GND 34 NC 17 GND 35 NC 18 5V 36 SELIN NC Not Connected Fig A4 4 Parallel Pin Assignment Pin assignment ...

Page 208: ... computer etc DATA 1 8 STROBE ACK BUSY FAULT SELECT AUTOFD PERROR INIT 2 9 1 10 11 32 14 Printer 13 12 31 SELIN 36 Fig A4 6 Example Parallel Interface Cable Connectors Connector Amphenol 57 3060 or equivalent Cable Shielded cable Max length 3 m Hood Shielded processed metal or metal coated ...

Page 209: ...dule for Adobe PostScript 3 your printer can switch automatically between PCL or PostScript depending on the data it receives banding The process of creating a whole page of data in strips The banding method uses less memory because the data is in a compressed format before strip composition bit An acronym for binary digit written as either a 0 or 1 bitmap A graphic image made up of a matrix of do...

Page 210: ...etc character code table Letters and symbols to be printed are sent in the form of codes from the host computer to the printer The codes are composed of two digit characters such as 23 or 5B hexadecimal A character code table shows the correspondence between the host computer and printer The arrangement of characters in a table are determined by the arrangement of the graphic set character pitch C...

Page 211: ...iguration The collection of settings that set up communication between the printer and host computer When you use the printer control buttons or software application program to set up the parallel interface parameters you are modifying the printer s configuration context saving A memory management feature Normally resources downloaded to the printer for a print job are lost if the printer switches...

Page 212: ...fault or power on default You can restore the factory defaults by initializing the printer with a cold reset DIMM DIMM stands for dual in line memory module Memory DIMMs are optional plug in attachments for ROM sockets on the main circuit board inside the printer There are twoROMsocketsprovidedforROMDIMMs TheA 32moduleforAdobePostScript 3 and the Flash ROM There are also two RAM DIMM sockets each ...

Page 213: ...service life of about 5 000 pages error message A message that appears in the display when a problem occurs Some minor messages can be skipped by pressing Go error skip See automatic continue factory default A value programmed into the printer s memory at the factory before shipping The value is permanently stored in ROM read only memory and cannot be modified by the user Unless you change the set...

Page 214: ...r at page end unprinted data may remain in the printer If a print job is completed and the On Line indicator continues to blink there is unprinted data in the print Press Shift and Go to print all the data remaining in the printer free RAM ThetotalamountofRAMcurrentlyavailableintheprinterfordownloadingfontsfrom the host computer registering overlay forms etc fuser assembly Fixes the toner onto the...

Page 215: ...when it is on line initialize Returning the printer to its factory set values These are the initial values programmed into the printer s memory before shipping from the factory The printing environment settings change the power on defaults When you initialize the printer you erase all power on defaults and restore the printer to its factory defaults interface The connection between two devices suc...

Page 216: ...is suspended before it is completed and the printer does not receive the printer end command the printer will terminate the job automatically to free the printer for the next job kilobyte 1 024 bytes of information or storage space The kilobyte is often rounded to an even 1 000 and is abbreviated in this documentation as KB landscape See orientation macro A file holding commands to perform a task ...

Page 217: ...defaults and restore the factory defaults by performing a cold reset oblique A type of print style Oblique is the same as italic in some font styles off line Whentheprinterisoff line youcannotprint butyoucanusethebuttonsontheprinter control panel to view and change the printer settings When the On Line indicator is off the printer is off line The printer must be off line before you can press the o...

Page 218: ... or none It checks to see if data has been sent correctly or not PCL See personality personality Apersonalityreferstothelanguagessupportedbytheprinter Theprintersupportstwo personalities PCL and PostScript For a printer to respond properly to the print data stream it must have the correct personality that can interpret the data and execute the commands as they come down from the host computer pitc...

Page 219: ...p how your printer operates However if this is not possible you can also use the printer control panel buttons to set up the printing environment proportional spacing Printed text where each character is of a different width For example if you look closely at a proportionally spaced text you see that a W is much wider than an I Documents prepared using proportional spacing have a more professional...

Page 220: ...ros forms and other temporary information that is lost after the printer is turned off or after it switches personalities Also see context saving ROM Stands for Read Only Memory a type of printer memory that cannot be modified by the user and is not deleted even if the printer is turned off The ROM holds all the factory settings programmed into the printer before it leaves the factory scalable fon...

Page 221: ...ware application documentation status message A message on the control display that tells you what the printer is doing For example READY tells you the printer is ready and waiting for a print job Unlike error messages status messages do not require any action stroke weight The thickness of a character or symbol Stroke weights are included as part of the font name like Times Medium Times Bold etc ...

Page 222: ...eface design USB USB Universal Serial Bus is a new industry wide standard for connecting all kinds of peripherals to computers USB enables consistent high speed transmission at 12 Megabits per second attachment and removal of cables without any need to switch off the computer Hot plug and simple connection without fiddly setup procedures Plug play Moreover it can be used to connect the computer to...

Page 223: ...described 201 listed 158 C call for service described 126 127 156 messages 128 129 Cancel button control panel 10 function 12 50 canceling printing 27 CASSETTE1 MISSING message 129 CASSETTE1 SIZE 26 64 menu operation flow 222 CASSETTE2 SIZE 26 63 menu operation flow 222 cleaning cleaning page 74 129 155 daily care 117 transfer guide area 118 119 ventilation slots 120 CONFIG MENU automatic continue...

Page 224: ...tically 133 skipping 133 table 128 to 132 extension tray described 8 location 8 F face down tray described 5 location 5 paper path 16 selecting 28 specification 194 face up tray described 6 location 5 paper path 16 selecting 30 specification 194 factory default defined 49 feed source FEEDER MENU 62 FEEDER MENU cassette1 size 64 cassette2 size 63 feed source 62 manual 63 menu operation flow 222 Mul...

Page 225: ...ssage 40 130 loading envelopes 41 Multi Purpose tray 34 paper cassette 21 M maintenance cleaning the printer 117 handling toner cartridges 109 storing toner cartridges 108 manual feed FEEDER MENU 63 message 130 setting 38 media envelopes 185 labels 185 specifications 185 transparency film 185 MEM ALLOC ERROR message 130 MEMCONFIG MENU context save 85 context save for PCL 68 context save for PostSc...

Page 226: ...tions 19 recommended 186 specifications 185 storing 191 thick 186 paper cassette loading 21 paper jam 144 set as paper feed source 62 PAPER JAM message 131 parallel interface port described 9 207 210 location 9 specifications 197 to 200 PARALLEL1 MENU automatic personality switching 70 BIDIRECTION messages 71 menu operation flow 222 setting input output timeout 71 setting PCL for parallel port 70 ...

Page 227: ...01 printing font list 101 setting up the environment 98 Start Page 102 PostScript3 Module A 32 context save 83 described 4 96 specifications 196 print density 80 210 Print PCL Demo TEST MENU 74 93 Print PCL Fonts TEST MENU 74 90 Print PS Demo TEST MENU 74 101 Print PS Fonts TEST MENU 74 101 printer control panel buttons 10 to 12 buttons and menus 50 described 5 10 211 indicators 13 location 5 10 m...

Page 228: ...nel 10 Show Page Count TEST MENU 74 skipping errors setting for auto 133 smoothing characters 67 specifications controller 195 interface 197 to 200 operating 193 software 195 speed performance 193 printing speed 1 standard cassette printing from 20 Start Page sample 102 symbol sets figures 164 to 183 PCL MENU 61 tables 162 163 T TEST MENU Cleaning Page 74 203 continuous test 74 menu operation flow...

Page 229: ... message 131 replacing 110 to 116 service life 110 storing 108 transparency film described 214 recommended 188 troubleshooting poor print quality 151 summary 121 U USB Parallel Adapter Cable described 4 214 V Value button control panel 10 function 12 50 W WARMING UP message 132 WRONG PAPER SIZE message 132 ...

Page 230: ...ENU Shaded menus appear after an option has been installed E g A 32 module with the Adobe PostScript 3 software If there is insufficient memory MEMCONFIG may not appear even after the A 32 module has been installed CASSETTE1 MPT CASSETTE2 if installed OFF ON ON LETTER LEGAL A4 A5 B5 JIS EXEC LETTER LEGAL A4 A5 B5 JIS EXEC Press Go to take the printer off line Press Menu to display the name of the ...

Page 231: ...nto Canon Tel 02 66984383 CANON OY AB Kornetintie 3 SF 00380 Helsinki Finland Tel 358 10 54420 Fax 358 10 54430 CANON SVENSKA AB Stensätravägen 13 S 127 88 Skarholmen Sweden Tel 46 8 744 8500 Fax 46 8 97 2001 CANON DANMARK Vasekær 12 DK 2730 Herlev Denmark Tel 45 44 882 244 Fax 45 42 844 295 CANON NORGE AS Hallagerbakken 110 Postboks 33 Holmlia 1210 Oslo 12 Norway Tel 47 22 629 200 Fax 47 22 629 2...

Page 232: ...n Surrey SM6 0AJ United Kingdom CANON FRANCE S A 17 quai du Président Paul Doumer 92414 Courbevoie Cedex France CANON DEUTSCHLAND GMBH Europark Fichtenhain A 10 47807 Krefeld F R Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 6505 Blue Lagoon Drive Suite 325 Miami FL 33126 U S A CANON HONGKONG CO LTD 9 F The Hong Kong Club Building 3A Chate...

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