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Canon iPF8400S Series, Service Manual

The Canon iPF8400S Series is a professional-grade printer, offering stunning print quality and color accuracy. To assist users in setting up and maximizing their printer's potential, we provide a comprehensive Setup Manual that can be easily downloaded for free from our website, manualshive.com.

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Chapter 7

7-43

Print item

Print content

Printed value

COUNTER

EXCHANGE

MTC EXC.

Maintenance cartridge replacement count

Unit: times

HEAD L EXC.

Printhead L replacement count

HEAD R EXC.

Printhead R replacement count

BOARD EXC.(M/
B)

Main controller PCB replacement count

PARTS Wia-1 
EXC.

Wia-1 (waste ink box unit) replacement count

PARTS Wia-3 
EXC.

Wia-3 (platen ink box unit) replacement count

PARTS Wia-4 
EXC.

Wia-4 (platen ink box unit) replacement count

PARTS Wia-5 
EXC.

Wia-5 (platen ink box unit) replacement count

PARTS Wia-6 
EXC.

Wia-6 (suction fan unit) replacement count

PARTS CR-1 
EXC.

CR-1 (carriage unit bushing) replacement count

PARTS CR-2 
EXC.

CR-2 (linear encoder sensor/linear scale/shaft cleaner) 
replacement count

PARTS CR-3 
EXC.

CR-3 (carriage height changing cam) replacement count

PARTS CR-4 
EXC.

CR-4 (ink tube unit/flexible cable unit) replacement count

PARTS CR-5 
EXC.

CR-5 (multi sensor) replacement count

PARTS PG-1 
EXC.

PG-1 (purge unit) replacement count

PARTS HMa-1 
EXC.

HMa-1 (head management sensor) replacement count

PARTS PL-1 
EXC.

PL-1 (carriage motor) replacement count

PARTS PS-1 EXC. PS-1 (feed motor) replacement count

PARTS Mi-1 
EXC.

Mi-1 (mist fan) replacement count

PARTS MS-1 
EXC.

MS-1 (multi sensor) replacement count

DETAIL-CNT MOVE PRINTER

Count of secondary transportation

Unit: times

MEDIACONFIG-
CNT

Count of media registered by media editor

N-INKCHK BK, 
MBK, C, M, Y, 
PC, PM, GY

Count of turning off the ink remaining level detection for 
each color

Summary of Contents for iPF8400S Series

Page 1: ...Feb 27 2017 Service Manual iPF8000 series iPF8400S ...

Page 2: ......

Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

Page 6: ......

Page 7: ...1 15 1 6 1 Operation Panel 1 15 1 6 2 Display 1 16 1 6 3 Main Menu 1 17 1 6 4 Basket Unit 1 33 1 7 Safety and Precautions 1 39 1 7 1 Safety Precautions 1 39 1 7 1 1 Moving Parts 1 39 1 7 1 2 Adhesion of Ink 1 40 1 7 1 3 Electric Parts 1 42 1 7 2 Other Precautions 1 43 1 7 2 1 Printhead 1 43 1 7 2 2 Ink Tank 1 44 1 7 2 3 Handling the Printer 1 45 1 7 3 Precautions When Servicing Printer 1 47 1 7 3 ...

Page 8: ...rical System 2 27 2 4 1 Outline 2 27 2 4 1 1 Overview 2 27 2 4 2 Main Controller 2 29 2 4 2 1 Main controller PCB components 2 29 2 4 3 Carriage Relay PCB 2 31 2 4 3 1 Carriage relay PCB components 2 31 2 4 4 Head Relay PCB 2 31 2 4 4 1 Head relay PCB components 2 31 2 4 5 Motor Driver 2 32 2 4 5 1 Media take up PCB components 2 32 2 4 6 Maintenance Cartridge Relay PCB 2 32 2 4 6 1 Maintenance car...

Page 9: ...plying the Grease 4 33 4 5 Adjustment and Setup Items 4 36 4 5 1 Adjustment Item List 4 36 4 5 2 Procedure after Replacing the Carriage Unit or Multi Sensor 4 36 4 5 3 Procedure after Replacing the Feed Roller or Feed Roller Encoder 4 36 4 5 4 Procedure after Replacing the Head Management Sensor 4 36 Chapter 5 MAINTENANCE 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 ...

Page 10: ...rvice Mode 7 11 7 1 4 e Maintenance imageWARE Remote 7 28 7 1 5 Viewing PRINT INF 7 38 7 2 Special Mode 7 53 7 2 1 Special Modes for Servicing 7 53 Chapter 8 ERROR CODE 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Error Service Call Error 8 2 8 2 1 Code Table 8 2 ...

Page 11: ...Chapter 1 PRODUCT DESCRIPTION ...

Page 12: ......

Page 13: ... 13 1 5 5 Ink Tank Cover Inside 1 14 1 6 Basic Operation 1 15 1 6 1 Operation Panel 1 15 1 6 2 Display 1 16 1 6 3 Main Menu 1 17 1 6 4 Basket Unit 1 33 1 7 Safety and Precautions 1 39 1 7 1 Safety Precautions 1 39 1 7 1 1 Moving Parts 1 39 1 7 1 2 Adhesion of Ink 1 40 1 7 1 3 Electric Parts 1 42 1 7 2 Other Precautions 1 43 1 7 2 1 Printhead 1 43 1 7 2 2 Ink Tank 1 44 1 7 2 3 Handling the Printer ...

Page 14: ......

Page 15: ...is printer is a large format printer that prints in a maximum width of 44 inches with high speed photographic picture quality This printer is a stand mounted type printer and is capable of output to either roll media or cut sheet F 1 1 10 3 4 5 6 11 9 12 13 14 15 1 2 8 7 ...

Page 16: ...ance Cartridge 4 Ejection Guide 15 Operation Panel 5 Output Stacker 16 Ethernet Port 6 Roll Holder Slot 17 USB Port 7 Holder Stopper 18 Accessory Pocket 8 Roll Holder 19 Media Take up Unit Power Inlet 9 Paper Feed Slot 20 Power Supply Connector 10 Ejection Support 21 Carrying Handles 11 Release Lever 17 18 19 20 16 21 ...

Page 17: ...irectional print control The color calibration feature adds to the faithfulness of color reproduction The network interface 10Base T 100Base TX 1000Base T compatible with 1000Base T Gigabit Ethernet comes standard with the printer to cope with the high speed LAN environment Compatibility with e maintenance imageWARE Remote allows centralized management of customer s printer information The hard di...

Page 18: ...421 The roller holder accepts paper tubes having inside diameters of both 2 and 3 inches It is furnished with attachments for 2 and 3 inch diameter paper tubes The roll holder clamps the paper tube of a roll not exceeding 150 mm in outside diameter from the inside F 1 6 2 inch paper tube attachment F 1 7 3 inch paper tube attachment 1 F 1 8 3 inch paper tube attachment 2 F 1 9 ...

Page 19: ...Chapter 1 1 5 1 2 6 Stand 0017 8299 The stand is equipped with casters so that the printer can be easily moved F 1 10 1 Stand 2 Stopper O N 2 1 ...

Page 20: ...isable the motor automatically when an overload occurs while spooling a roll Additional features of the media take up unit include An adapter may be installed to support a 3 inch paper tube Roll media can be unwound by feeding them backwards to visually check the images Weight rollers varying in length to suit specific roll widths ensure added takeup efficiency The printer detects errors in the me...

Page 21: ...rors such as paper out while printing a print job it can resume the print operation as soon as the errors are cleared without needing its retransmission from the host computer Higher print work efficiency Print jobs can be printed selectively or in a specified number of copies without using a host computer Multiple print jobs can be printed batched Unattended print operations in the nighttime are ...

Page 22: ...left and right margins The printable area may vary with each type of paper media used Printable area Cut sheet Internal area excluding a 5 mm top margin a 23 mm bottom margin and 5 mm left and right margins The printable area may vary with each type of paper media used Printing recommendation area Roll media Internal area excluding a 20 mm top margin a 5 mm bottom margin and 5 mm left and right ma...

Page 23: ...Ink passage system Ink tank presence absence detection Yes Remaining ink level detection Yes Maintenance cartridge presence absence detection Yes Used ink tank full detection Yes Detection functions Carriage system Printhead presence absence detection Yes Carriage position detection Yes Carriage home position detection Yes Carriage cover open closed detection Yes Carriage temperature detection Yes...

Page 24: ...Holder with this part 8 Roll Holder Load the roll on this holder 9 Paper Feed Slot When loading a roll insert the edge of the roll paper here 10 Ejection Support Prevents printed documents from winding around the Roll Holder or Paper Feed Slot 11 Release Lever Releases the Paper Retainer Lift this lever toward the front of the printer when loading paper 12 Stand A stand that holds the printer Equi...

Page 25: ... Port Connect a USB cable to this port This port is compatible with USB 2 0 Hi Speed mode 3 Accessory Pocket Holds printer manuals assembly tools and other items 4 Media Take up Unit Power Inlet Connect the power cord of the Media Take up Unit here 5 Power Supply Connector Connect the power cord to this connector 6 Carrying handles When carrying the printer have six people hold it by these handles...

Page 26: ...moves across the platen to print The Vacuum holes on the platen hold paper in place 6 Pinch Roller Important in supplying the paper This retainer holds paper as it is fed 7 Carriage Shaft The Carriage slides along this shaft 8 Paper Alignment Line Align paper with this line when loading it 9 Cleaning Brush When cleaning inside of the Top Cover use this brush to sweep away paper dust on the Platen ...

Page 27: ... printing 3 Carriage Cover Protects the Carriage 4 Cutter Unit A round bladed cutter for automatic paper cutting The cutter blade is retracted inside when not cutting 5 Printhead Fixer Lever Locks the Printhead Fixer Cover 6 Shaft Cleaner Prevents the Carriage Shaft from becoming dirty 7 Cutter Unit Detachment Lever Used when replacing the Cutter Unit 3 6 2 4 5 2 1 7 ...

Page 28: ...t stops and then push it down toward the front To close it push it down until it clicks into place F 1 21 3 Ink Lamp Red Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened On The Ink Tank is installed correctly Off No Ink Tank is installed or the ink level detection function is off Flashing slowly Not much ink is left Flashing rapidly Ink tank is empty 4 Ink Color Lab...

Page 29: ...u for a tab pressing this button at the item preceded by allows you to move to the bottom layer of menu items where you can execute a menu item or set values Also press this button when a message asking you to press the OK button is shown on the display 7 Back button Pressing this button displays the preceding screen 8 Menu button Pressing this button displays the tab selection screen screen 9 Med...

Page 30: ...erse video pressing the OK button displays the Ink menu A Top field of display Shows the ink icon in reverse video B Middle field of display Shows the printer status and a menu name C Bottom field of display Shows the remaining ink levels of the ink tanks loaded in the printer 3 Job tab This tab shows the printer status and menu related to the print job When this tab is shown in reverse video pres...

Page 31: ... key to select a menu and press the OK key The menu is selected and menu items are displayed Select a menu with on the left side and press the OK key to navigate to lower level menus b Setting menu items Press the key or key to select an item to set and press the OK key The item is checked on the left side check box to confirm that it is set After 2 seconds the menu that is one level above is disp...

Page 32: ...t Size 2 The paper type is displayed here CustomPaperSize Set the paper length and width Roll Length 1 Set the paper length Roll Width 2 Set the paper width ManageRemainRoll Off On Paper Details The paper type is displayed here Head Height Automatic Highest High Standard Low Lowest Super Low Skew Check Lv Standard Loose Off Cutting Mode Automatic Eject Manual Cut Speed Fast Standard Slow Trim Edge...

Page 33: ...d here Scan Wait Time Dry time Off 1 sec 3 sec 5 sec 7 sec 9 sec Area 18 Entire area Leading edge Roll DryingTime Off 30 sec 1 min 3 min 5 min 10 min 30 min 60 min NearEnd RollMrgn 5mm 20mm NearEnd Sht Mrgn 5mm 20mm Bordless Oversize Standard Little Width Detection Off On Return Defaults Paper Details Keep Paper Type Off On ...

Page 34: ...Job List Job Log Choose from information about the latest three print jobs Document Name User Name Page Count Job Status OK CANCELED Print Start Time yyyy mm dd hh mm ss Print End Time yyyy mm dd hh mm ss Print Time xxxsec Output Img Size xxxxxxxxsq mm Media Type Paper Consumed Paper Length Paper Width Interface USB Network HDD Ink Consumed Tot Ink Consumed xxx xxx ml The ink color is displayed he...

Page 35: ...lity 4 6 Auto GenuinePpr Auto OtherPaper Manual Adjust Length 5 6 AdjustmentPrint A High B Standard Draft Change Settings A High B Standard Draft Calibration Auto Adjust Calibration Log Date Paper Type Adjustment Type Use Adj Value Disable Enable Set Exec Guide Off On Return Defaults Maintenance Head Cleaning Head Cleaning A Head Cleaning B Nozzle Check Replace P head Printhead L Printhead R L R P...

Page 36: ...t G W xxx xxx xxx xxx DNS Settings 13 DNS Dync update On Off Pri DNS SrvAddr Sec DNS SrvAddr DNS Host Name DNS Domain Name IPv6 IPv6 Support On Off IPv6 StlessAddrs 9 On Off DHCPv6 9 On Off DNS Settings 9 13 DNS Dync update Statefull Addr On Off Stateless Addr On Off Pri DNS SrvAddr Sec DNS SrvAddr DNS Host Name DNS Domain Name NetWare 12 NetWare On Off Frame Type 8 Auto Detect Ethernet 2 Ethernet...

Page 37: ...se Use MAC Address xxxxxxxxxxxx Interface Print 12 Return Defaults 12 System Setup Sleep Timer 19 5 min 10 min 15 min 20 min 30 min 40 min 50 min 60 min 210 min Shut Down Timer off 5 min 10 min 30 min 1 hour 4 hours 8 hours 12 hours Buzzer Off On Contrast Adj 4 3 2 1 0 1 2 3 4 Date Time 12 Date yyyy mm dd 14 Time hh mm Date Format 12 yyyy mm dd dd mm yyyy mm dd yyyy Language English Japanese Franc...

Page 38: ...g 9 Tokyo Seoul 10 Canberra 11NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 3 Buenos Aires 2 1 Cape Verde Length Unit meter feet inch Detect Mismatch Pause Warning None Hold Job 2 Paper Size Basis Sht Selection 1 ISO A3 13 X19 Super B Sht Selection 2 ISO B1 28 X40 ANSI F Keep Paper Size Off On Rep P h...

Page 39: ...it is attached 16 Available if Use Take up Reel is Enable roll paper is loaded and you have not executed Auto Feed for the loaded roll 17 Available when Use Take up Reel is Enable 18 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 19 Default setting for the time to enter the power save mode sleep mode is recommended First Level Seco...

Page 40: ...g printing The structure of the main menu during printing is as follows T 1 10 First Level Second Level Third Level Fourth Level Fifth Level Adj Fine Feed Printer Info Paper Info Ink Info Head Info System Info Error Log Other Counter ...

Page 41: ...sition This option reduces the amount of debris given off after cutting It also helps prevent adhesive from sticking to the cutter and keeps the cutter sharp if you use adhesive paper VacuumStrngth Specify the level of suction that holds paper against the Platen Roll Tension Choose the back tension of the roll media Scan Wait Time Specify the time to wait for the ink to dry between each scan in bi...

Page 42: ...cates when the print job was started Print End Time Indicates when the print job was finished Print Time Indicates the time required to print the job Output Img Size Indicates the image size in the print job Media Type Indicates the type of paper in the print job Paper Consumed Indicates the consumption of paper Paper Length Indicates the length of paper Paper Width Indicates the width of paper In...

Page 43: ... adjustment Change Settings A High B Standard Draft Displayed when Print Length is selected as Adj Priority for Feed Priority Adjust the expansion rate of the currently loaded paper Enter the result adjusted with AdjustmentPrint or the difference with your own measurement in Increase the adjustment value to increase the feed amount for paper that tends to expand and reduce it for paper that tends ...

Page 44: ...less address DHCPv6 Set whether to use DHCPv6 setting DNS Settings DNS Dync update Statefull Addr Stateless Addr Specify whether DNS server registration is updated automatically Pri DNS SrvAddr Sec DNS SrvAddr Specify the DNS server address DNS Host Name Specify the DNS host name DNS Domain Name Specify the DNS domain name NetWare NetWare Specify the NetWare protocol To apply your changes choose R...

Page 45: ...ob queue on the hard disk Paper Size Basis Sht Selection 1 Select which size is to be recognized ISO A3 or 13 x19 Super B when the detected size of the cut sheet is between these sizes Sht Selection 2 Select which size is to be recognized ISO B1 or 28 x40 ANSI F when the detected size of the cut sheet is between these sizes Keep Paper Size Select On to give priority to paper size If the margin set...

Page 46: ...e to use the Media Take up Unit Auto Feed This command is available only if Take up Reel is set to Enable Choose Yes to advance roll paper automatically on the Rewind Spool up to the fastening position Skip Take Up Err Choose On to continue with printing even if an error occurs with the Media Take up Unit Choose Off to have the printer pause before printing if a rewinding error occurs Prep MovePri...

Page 47: ...e sheet When printing multiple pages remove each sheet after it is printed Before using the Output Stacker remove the Rewind Spool If you do not it may prevent printed documents from being held correctly and it they may be scratched a Using the Output Stacker in the position for ejection in the front of the printer You can also set the Output Stacker to the following position when printing banners...

Page 48: ...ently to release the lock lower the stacker toward the front and push it all the way back F 1 26 2 Remove the front Basket Rod from the left and right Basket Rods and remove the back Basket Rod and the black cord from the Rod Holder F 1 27 ...

Page 49: ... Adapter leaving the Rod Holder attached and put it in front of the printer F 1 28 4 Pull out the Basket Hooks from the left and right side of the Ejection Guide F 1 29 5 Attach the Basket Rod to the Basket Hooks so that the white tag of the Basket Cloth is on the left side F 1 30 ...

Page 50: ...d to the Rod Holder F 1 31 b Stowing the Output Stacker Stow the Output Stacker if you will use the Media Take up Unit or if you will not use the Output Stacker for an extended period 1 Lift the front Basket Rod gently to release the lock lower the stacker toward the front and push it all the way back F 1 32 ...

Page 51: ...Basket Rod from the left and right Basket Rods Roll up the Basket Cloth and put it at the back of the Bottom Stand Stay F 1 33 F 1 34 Arrange the Basket Cloth and Basket Rod so they do not interfere with the Media Take up Sensor F 1 35 ...

Page 52: ...Chapter 1 1 38 3 Push in the left and right Basket Rods toward the back all the way until they stop F 1 36 ...

Page 53: ...riven the feed roller the pinch roller and the purge motor driven the purge unit To prevent accidents the upper cover of the printer is locked during printing so that it does not open If the upper cover is opened in the online offline mode the carriage motor feed motor and other driving power supplies are turned off F 1 37 1 Carriage belt 7 Purge unit 2 Ink tube 8 Pinch roller 3 Flexible cable 9 F...

Page 54: ...e cartridge and the ink tubes that relay ink to each unit F 1 38 Although the ink is not harmful to the human body it contains organic solvents Avoid getting the ink in your mouth or eyes Flush well with water and see a doctor if contact occurs In case of accidental ingestion of a large quantity call a doctor immediately Since this ink contains pigment stains will not come out of clothing 1 Mainte...

Page 55: ...ected in the printer by the airflow However uncollected ink mist may stain the platen unit carriage unit carriage shaft unit external unit or purge unit These stains may soil the print media or hands and clothes when servicing the printer wipe them off carefully with a soft well wrung damp cloth F 1 39 1 Purge unit 2 Upper cover 3 Platen unit Carriage unit Carriage shaft unit 1 2 3 ...

Page 56: ...it connector The head relay PCB and carriage relay PCB are incorporated in the carriage unit and the operation panel is located on the upper right cover When servicing the printer with the cover removed be extremely careful to avoid electric shock and shorting contacts F 1 40 1 Operation panel 5 Power Supply 2 Carriage relay PCB 6 Main controller PCB 3 Head relay PCB 7 Interface connector 4 AC inl...

Page 57: ...ing standby due to an error in order to protect the printhead and avoid ink leakage If the power cord is accidentally unplugged turn off the Power button reconnect the power cord and then turn on the Power button Confirm that the printer starts up properly and enters to the Online or Offline status and then power off the printer using the Power button Improper capping operation may cause clogged n...

Page 58: ...matter from entering the ink port install the unpacked ink tank in the printer immediately F 1 42 2 Handling the Ink Tank To prevent foreign matter from entering the ink flow path and causing ink suction and printing problems never touch the ink port and contacts of the ink tank When you press down the ink tank cover the needle enters the ink port allowing ink to flow between the printer and ink t...

Page 59: ...heir electrical characteristics In particular never touch the printhead contacts 1 F 1 44 2 Fixing the Carriage After completion of printing the carriage is mechanically locked by the lock arm in the purge unit at the same moment the printhead is capped Before transporting the printer secure the carriage at its home position using belt stopper 1 so that the carriage does not become separated from ...

Page 60: ... until the error is cancelled Be careful that the waste ink does not splash when you remove the used maintenance cartridge from the printer MEMO This printer has an EEPROM in the maintenance cartridge and the maintenance cartridge status is controlled by the main controller PCB which reads and writes the contents of that EEPROM Therefore initializing the counter information will not be needed when...

Page 61: ...mber of cleanings 4 On replacement of supplies After supplies have been replaced execute INITIALIZE PARTS COUNTER PARTS xx in service mode to initialize clear the parts counter information For the consumable parts see MAINTENANCE Periodic Replacement Parts You cannot check the counter information once it is initialized cleared Be careful not to initialize the counter information before checking it...

Page 62: ... with a lithium battery to back up various data Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail ...

Page 63: ...Chapter 2 TECHNICAL REFERENCE ...

Page 64: ......

Page 65: ...ge Unit 2 14 2 3 2 3 2 Structure of Carriage Unit 2 15 2 3 2 4 Printhead 2 17 2 3 2 4 1 Structure of Printhead 2 17 2 3 2 5 Purge Unit 2 18 2 3 2 5 1 Functions of Purge Unit 2 18 2 3 2 5 2 Structure of Purge Unit 2 20 2 3 2 6 Maintenance Cartridge 2 22 2 3 2 6 1 Maintenance Cartridge 2 22 2 3 2 7 Air Flow 2 23 2 3 2 7 1 Air Flow 2 23 2 3 3 Paper Path 2 24 2 3 3 1 Outline 2 24 2 3 3 1 1 Overview of...

Page 66: ...2 32 2 4 7 Power Supply 2 32 2 4 7 1 Power supply block diagram 2 32 2 5 Detection Functions with Sensors 2 33 2 5 1 Covers 2 33 2 5 2 Ink passage system 2 34 2 5 3 Carriage system 2 36 2 5 4 Paper path system 2 38 2 5 5 Media take up Unit 2 39 2 5 6 Others 2 39 ...

Page 67: ...L R Pick up pressure solenoid Roll media pick up pressure clutch 1 2 Power supply PCB BAT 801 Lithium battery Carriage relay PCB Linear encoder sensor Head Head relay PCB Multi sensor Lift cam sensor Operation panel PCB Maintenance cartridge relay PCB Ink tank ROM PCB Fan Solenoid Clutch Ink tank Sensor Carriage cover sensor Motor Motor Maintenance cartridge ROM PCB Sensor Switch IC1 ASIC IC2 ASIC...

Page 68: ...d on the printheads and the printer temperature from the latch IC on the carriage board and transmit them to the ASIC IC1 The ASIC IC1 also receives mask pattern data from the firmware installed in flash ROM f The ASIC IC1 converts the image data synthesized with the mask pattern to data associated with the printhead information and the printer temperature trans mitting the data to the printheads ...

Page 69: ...re selected split in 40 20 or 10 nozzle blocks according to the Block Enable information in the even numbered nozzle data and odd num bered nozzle data Each selected block of nozzles is impressed with a Heat Enable signal generated with variable pulse widths according to the head rank head temperature and printer temperature for optimized ink discharges The nozzles are driven by heater boards in t...

Page 70: ...ng signal internal signal which is generated by dividing the ENCODER_A signal detected at the 150 dpi timing into 16 equal sections Printing in the forward direction is triggered at the leading edge of the detection signal ENCODER_A Printing in the backward direction is carried out the same way as printing in the forward direction but at the trailing edge of the detection signal ENCODER_A when the...

Page 71: ... feed system initialization Recovery system initialization Carriage position initialization Remaining ink level detection Waste ink level detection Power on automatic recovery operation Capping Waiting for print operation Initialization of software Initialization of various devices Engine status check Engine startup status check Previous power off status check etc Printhead installation status che...

Page 72: ...tion and shuts down immediately Since printhead capping may or may not have been carried out properly reconnect the power cord to the wall out and turn on the power switch Making sure that the printer has entered online mode turn off the power switch 1 Power off sequence F 2 6 Power button OFF If media remains it is ejected even when printing is in progress Media ejection Power off automatic recov...

Page 73: ...rature Protection level 1 If the head temperature sensor DI sensor detects a temperature higher than the protection temperature it halts the carriage temporarily at the scan end position in the direction of travel according to the carriage scan status Printing resumes when the printhead radiates naturally to cool down below a predetermined temperature or when 30 seconds or longer have elapsed sinc...

Page 74: ...e host computer to it 3 Job preservation Print jobs are in the common box a place of temporary data storage and in the personal box a place of permanent data storage Normal print jobs are stored in the common box as they are received Due to the limited hard disk space available jobs stored in the common box are deleted from the oldest one in sequence Print jobs can be simply stored in the personal...

Page 75: ... of the carriage unit 2 that houses ink tanks 1 and a printhead purge unit 3 and maintenance cartridge 4 and supplies which circulates sucks and otherwise handles inks The paper passage consists of mechanical components such as the paper feed unit 5 which is designed to feed convey and deliver paper in two ways A summary description of each mechanical component of the printer is given below F 2 7 ...

Page 76: ...ed from the ink tank to the printhead by driving the suction pump after the ink supply valve is opened and the printhead is capped The ink sucked from the caps flows to the maintenance cartridge c Supplying inks while printing The ink supply valves are kept open while printing so that ink is constantly supplied to the printhead according to the negative pressure of the nozzle assembly which is cau...

Page 77: ...pening suction operation such as Cleaning 1 15 17 after the agitation operation finishes their operations execute at the same time with the agitation operation Also when executing the suction operation that open or close the ink supply valve such as Cleaning 2 4 5 6 after the agitation operation finishes their operations execute by stopping the agitation operation and then the agitation operation ...

Page 78: ... by a rubber plug linking the ink passage of the ink to the printer c Air passage Depressing the ink tank fixer lever on the printer would cause an open hollow needle to pierce the air passage sealed by a rubber plug releasing the internal pressure of the ink tank to keep it constant d Notches for preventing incorrect installation Ink tanks are furnished with a notch for preventing incorrect insta...

Page 79: ...s prevent the leakage of inks that might otherwise be caused by the opening of the ink tubes on the side of the ink tanks during their replacement The ink supply valves are caused to open and close by the valve open close mechanism that is activated by driving the valve motors The ink tank unit consists of tank bases each are organized into one group of six colors and six color ink tubes The color...

Page 80: ...carriage height increases or to result in head rubbing as the carriage height decreases To maintain an acceptable carriage height the lift motor is driven according to the selected paper type feeding method print conditions borderless printing prior itized picture quality environmental condition temperature humidity and multi sensor measurements to automatically adjust the separation between the f...

Page 81: ...sor flag on the right side of the carriage and the photointerrupter based carriage HP sensor on the right side of the printer When the linear scale position is set as a reference home position for use in subsequent position control operations the carriage motor is driven by a control signal generated from the main controller PCB e Printhead maintenance unit This printer cleans the printhead with t...

Page 82: ...ty of light reflected upon the white plate Service mode SERVICE MODE ADJUST GAP CALIB h Shaft cleaner The shaft cleaner located in the right rear of the carriage helps keep the carriage shaft clean i Internal unit temperature sensor One thermistor is installed on the head relay PCB on the back of the head holder to detect the internal unit temperature F 2 12 1 Carriage relay PCB 7 Shaft cleaner 2 ...

Page 83: ... intervals in a zigzag pattern offering a total of 2 560 nozzles 1 200 dpi intervals F 2 13 b Nozzle assembly structure Inks supplied from the ink tanks are filtered through a mesh ink filter before being sent to the nozzle assembly Each nozzle train is supplied with an ink from the common nozzle chamber A head drive current subsequently flowing through the nozzle heater boils the ink generating b...

Page 84: ...Name of Service mode or PRINT INF Name of Main Menu Operation Description of cleaning Cleaning 1 CLN A 1 CLN M 1 Head Cleaning A Normal cleaning Removes dried ink from nozzles thick ink accumulated on the face and paper particles Cleaning 2 CLN A 2 Ink level adjustment and cleaning Adjust the ink level in the head by suction and then performs normal cleaning Cleaning 3 CLN A 3 Initial filling ink ...

Page 85: ...aning 6 Normal strong Cleaning 5g Print operation aborted uncapped and no CR error occurring Cleaning 11 ink filling after head replacement 10g No heads are available Cleaning 10 ink filling on secondary transport 40g Power off Specified number of dots discharged per chip completed since the last session of wiping Wiping Idle ejection 0 013g Before the start of printing Less than 168 hours elapsed...

Page 86: ... A wiper blade set perpendicularly to the head wipes the entire face of the printhead followed by a narrower blade wiping the nozzle assembly The wiper blades are cleaned before they are replaced at the wiping position after wiping to preserve wiping performance Wiper blade cleaning is carried out by scraping off the inks that have been wiped off from the head with an ink scraper linked to the mai...

Page 87: ...g rollers rotate is detected by the pump cam sensor with the distance of rotation being controlled by the driving of the purge motor F 2 17 Cap Purge motor Pump encoder sensor Pump cam sensor Cap Ink tubes Suction pump Rotating rollers Suction pump ...

Page 88: ...ing message is displayed When the quantity of the waste ink reaches about 100 of the cartridge capacity a replacement prompt error message is displayed telling that the maintenance cartridge is full When the printer determines that the maintenance cartridge is full it shuts down even while it is printing The printer will remain inoperable until the maintenance cartridge is replaced MEMO The mainte...

Page 89: ...in the mist fan unit by air flow in the printer Two mist fans located on the rear side of the printer makes the airflow that carries the ink mists to the mist fan unit F 2 19 A duct is located under the platen along with a platen ink box unit used for collecting waste ink during borderless printing and idle discharges The suction fan collects the ink mist in the duct into the suction fan duct unit...

Page 90: ... 6 Paper right edge detection sensor 7 Trim edge first detection sensor Performed only if Trim Edge First is turned on 8 Leading edge cutting Leading edge cutting is executed under the following conditions a Trim Edge First is set to Forced b Trim Edge First is set to Automatic and the need for cutting determined c A barcode is detected when Chk Remain Roll is on forced cutting regardless of the s...

Page 91: ...ore details see TECHNICAL REFERENCE Detection Functions with Sensors c Roll media pick up drive unit When the roll media feeds the roll media pick up pressure clutch 1 turns on to actuate the torque limiter in the pick up drive unit Thus the back tension works to prevent the roll media from sags or skew At this time if the paper tube of roll media is inside diameter of 3 inches the pick up pressur...

Page 92: ...ting of the print driver or main menu is configured to use a cutter with roll media cutter unit attached to the left side of the carriage cuts roll media auto matically Cutter unit won t cut roll media if the setting of the print driver or main menu is configured otherwise F 2 22 Cutter unit ...

Page 93: ...he head relay PCB and printhead which are mounted in the carriage the operation panel on the right upper cover and other electrical components such as sensors and motors The main controller PCB manages the image data processing and the entire electrical system and controls relay PCBs and driver functions F 2 23 Power supply PCB Main controller PCB Head relay PCB Carriage relay PCB Media take up re...

Page 94: ...control function AC inlet IC1 IC1201 HDD controller HDD Driver IC803 RTC IC802 EEPROM Solenoids Clutches IC601 IC604 SDRAM IC701 IC703 FLASH ROM IC2802 IC2900 IC2902 IC3100 Motor driver IC1 EEPROM EEPROM Multi sensor control function EEPROM IC301 IC304 EEPROM control function Linear encoder sensor Linear encoder detection function Hard disk drive control function Heat pulse control function Operat...

Page 95: ...nction uses the pulse width to perform variable control of the time of application of the Heat Enable signal to the nozzle heater board for each printhead nozzle array Linear scale count function This function reads the linear scale when the carriage moves thus generating the ink discharge timing It also counts the linear scale timing cycle using the reference clock to measure the carriage moving ...

Page 96: ...is IC generates solenoid and clutch control signals based on the control signal from the ASIC g DIMMs IC601 IC602 IC603 IC604 The DIMM comprising a 128 MB SDR SDRAM is connected to the 32 bit data bus to be used as a work area During print data reception it is also used as an image buffer It cannot be expanded h FLASH ROM IC701 IC703 A 128 MB flash ROM is connected to the 8 bit data bus to store t...

Page 97: ...e main controller based on the control commands from the main controller Environment temperature read control function Outputs the environment temperature detected by the thermistor on the head relay PCB to the main controller based on the control commands from the main con troller Relay function of the power to the logic components in the printhead Supplies the power to the logic components in th...

Page 98: ... Supply 2 4 7 1 Power supply block diagram 0012 6414 F 2 30 The power supply converts AC voltages ranging from 100V to 240V from the AC inlet to DC voltages for driving the ICs motor and others The voltage generator circuits include the 32V generation circuit for driving motors fans and the 5 1V generator circuit for driving sensors logic circuits When in the power saving mode the power supply cut...

Page 99: ...ch to prevent one sided closure of the upper cover Ink tank cover switch L R The microswitch based ink tank cover switches detect the open closed states of ink tank covers When an ink tank cover closes the switches are pressed to detect the closed state of the ink tank cover Pressure release switch The microswitch based pressure release switch detects the status of the paper release lever When the...

Page 100: ... and wiping is detected by the combination of the pump cam sensor detection and the control of pump motor rotation by the pump encoder sensor F 2 33 Pump encoder Pump cam sensor Head management sensor Valve open closed detection sensor Agitation cam sensor Carriage lock Capping Suction Air passage valve open Idle suction Printing Suction during printing Wiping Carriage lock Air passage Carriage mo...

Page 101: ...d out at the following timings After the execution of Cleaning 1 Cleaning 2 Cleaning 3 Cleaning 6 or Cleaning 10 After the number of copies that has been set by the user menu choice Nozzle Check Frequency have been printed If more than a specified number of non discharging nozzles have been located in one session of non discharging nozzle detection the normal cleaning sequence is launched before a...

Page 102: ... between the printheads and platen automatically Ambient temperature sensor The thermostat based ambient temperature sensor mounted on the head relay PCB detects the ambient temperature to which the carriage is exposed The resistance of the thermistor that varies as a function of temperature changes in the printer is transmitted to the main controller via the carriage relay PCB The ambient tempera...

Page 103: ...the three colors LED red blue green are detected by the light sensitive sensors EDGE SNS COLOR SNS Ink mist adhering to the sensor could deliver incorrect measurement readings when color calibration is executed If the ink dot count exceeds a tolerance the service error E194 4034 would occur If it does execute service mode SERVICE MODE ADJUST GAP CALIB after the multi sensor has been replaced to cl...

Page 104: ... paper Feed roller HP sensor The feed roller HP sensor detects transitions from white transmitted or a reference to black shielded when the printer is switched on thereby setting the home position of feed roller eccentricity correction Feed roller encoder sensor The feed roller encoder sensor is driven to detect the length of paper feeding for each rotation of the feed roller from encoder slits Me...

Page 105: ...e sensor light shutting down the media take up unit Media take up paper detection sensor When the sensor light is shielded by a loop of printed paper the media take up motor rotates to take up the paper 2 5 6 Others 0013 8116 F 2 41 Temperature humidity sensor This sensor detects the temperature and humidity around the printer so that the measured values are used for head height adjustment idle di...

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Page 107: ...Chapter 3 INSTALLATION ...

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Page 109: ...Contents Contents 3 1 Transporting the Printer 3 1 3 1 1 Transporting the Printer 3 1 3 1 1 1 Transporting the Printer 3 1 3 1 2 Reinstalling the Printer 3 14 3 1 2 1 Reinstalling the Printer 3 14 ...

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Page 111: ...a new one This section describes how to transport the printer The procedure depends on the mode of transportation Select the appropriate transportation level from the following transportation modes 1 Transportation mode Moving the printer on the same floor with no difference in grade without tilting the printer LEVEL 0 Moving the printer on floor where there is difference in grade or by truck by t...

Page 112: ...0 kg When moving the printer have at least six people hold it from both sides taking care not to hurt their back F 3 3 Do not place or transport the printer with load placed only at the center of the printer Otherwise the printer can be deformed or damaged F 3 4 ...

Page 113: ...of the printer and place a cardboard or blanket on the floor to prevent damage to the printer F 3 5 When tilting the printer support the printer at bottom left and right side of the printer If the printer is supported at any other location the printer may be damaged or deformed F 3 6 Bottom Top Top Bottom ...

Page 114: ...ove power cord and interface cable 6 Unlock the casters on the stand and move the printer slowly If the printer is subjected to strong vibrations when it is moved it can cause ink leakage or damage to the print head Be sure to move the printer slowly and carefully Item Description Prep MovePrinter on the Main menu This need not be performed Allowed tilting angle Do not tilt Ink consumption No ink ...

Page 115: ...ounter 6 When the completion message of Prep MovePrinter appears turn off the power and remove the power cord and interface cable 7 Open the upper cover and raise the ejection guide F 3 8 Item Description Prep MovePrinter on the Main menu Perform LEVEL 1 Allowed tilting angle Lengthwise 30 to 30 degrees Rotation 10 to 10 degrees Ink consumption No ink is consumed Ink tank It may be installed or re...

Page 116: ...age moves when the heads are capped the rubber part of the cap may touch the nozzles on the heads and damage the print head 10 Close the upper cover 11 Attach the cushioning materials and tape 12 Unlock the casters on the stand and move the printer slowly If the printer is subjected to strong vibrations when it is moved it can cause ink leakage or damage to the print head Be sure to move the print...

Page 117: ...ks Separation of main unit and stand Separate Maintenance cartridge Replace with new maintenance cartridge before performing transporting procedure Two new maintenance cartridges must be provided One for disposing waste ink and one to be installed new maintenance cartridge during transportation Replacement of consumable parts Replacement of consumable parts and resetting of counter may be necessar...

Page 118: ...eat LEVEL 2 or LEVEL 3 after replacing consumable parts and resetting the counter 6 Follow the displayed message and open the left and right ink tank covers F 3 11 Item Description Prep MovePrinter on the Main menu Perform LEVEL 3 Allowed tilting angle Lengthwise 90 to 90 degrees Rotation 30 to 30 degrees Ink consumption Approximately 1200ml of ink is consumed Ink tank Remove all ink tanks Separat...

Page 119: ...e ink tank cover Ink drainage is performed automatically Replace the maintenance cartridge when the cartridge replacement message appears When transporting the printer install the new maintenance cartridge to avoid the ink leakage 9 When the completion message of Prep MovePrinter appears turn off the power and remove the power cord and interface cable 10 Open the upper cover and raise the ejection...

Page 120: ...4 Attach the cushioning materials and tape 15 If a basket is installed remove the basket 16 Remove the printer from the stand Hold the transporting handles at left and right bottom of the printer with three persons on each side and separate the printer from the stand 17 Reverse the assembly procedure to disassemble the stand and media take up unit as necessary and pack them 18 Pack the printer and...

Page 121: ...ul of leaking waste ink especially from the marked area A and avoid tilting the part when removing F 3 18 No Part number Name Q ty Service Mode Threshold value of counter Unit ml Level x Main menu PARTS xx 1 QL2 2110 WASTE INK ABSORBER UNIT 1 Wia 1 581 1 2 3 2 QL2 2108 WASTE INK ABSORBER UNIT L 2 Wia 3 Wia 4 143 3 QL2 1650 WASTE INK ABSORBER UNIT S 1 Wia 5 47 4 QM3 3069 SUCTION FAN UNIT 1 Wia 6 15...

Page 122: ...Chapter 3 3 12 F 3 19 F 3 20 F 3 21 2 WASTE INK ABSORBER UNIT L 3 WASTE INK ABSORBER UNIT S 4 SUCTION FAN UNIT 5 DUCT A A A A A ...

Page 123: ...Chapter 3 3 13 F 3 22 6 FAN UNIT A ...

Page 124: ...e the belt stopper and attach the power cord and interface cable after moving the printer to the installation location and then check the operation of the printer with test pattern 2 Installing after transporting by LEVEL 2 or LEVEL 3 If ink drainage was performed when transporting by LEVEL 2 or LEVEL 3 follow the installation procedure which is nearly identical to the procedure when in stalling f...

Page 125: ...Chapter 3 3 15 ...

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Page 127: ...Chapter 4 DISASSEMBLY REASSEMBLY ...

Page 128: ......

Page 129: ...4 3 8 Feeder Unit 4 22 4 3 9 Purge Unit 4 23 4 3 10 Ink Tank Unit 4 24 4 3 11 Linear Encoder 4 27 4 3 12 Head Management Sensor 4 28 4 3 13 PCBs 4 29 4 3 14 Opening the Cap Moving the Wiper Unit 4 30 4 3 15 Opening and closing ink supply valves 4 31 4 3 16 Draining the ink 4 32 4 4 Applying the Grease 4 33 4 4 1 Applying the Grease 4 33 4 5 Adjustment and Setup Items 4 36 4 5 1 Adjustment Item Lis...

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Page 131: ...parts indicated below require careful handling 1 Keep all packages with the warning not to turn over Pay careful attention to all individually packaged service part carriage unit purge unit ink tank unit and other parts boxes marked This side up and handle appropriately F 4 1 ...

Page 132: ...e performed using either the automatic or manual ink drain procedure F 4 2 Legend c Connector h Hook s Screw Printer Automatic ink drain Manual ink drain Left right circle cover L h1 Left right circle cover S h1 Left right side covers s3 h2 Left right tank cover units s3 Upper rear cover s5 Upper cover Open left right ink tank units s4 Upper left upper right covers h1 Rear cover right s4 Rear cove...

Page 133: ... right covers h1 Rear cover right s4 Rear cover left s2 Left right printhead Left right joint bases Ink tube joint Ink tube cover s2 Flexible cable c3 Carriage PCB cover s4 Carriage unit Move the carriage to above the platen Head management sensor s1 Cable fixer base s3 Lift unit s5 Cutter unit Pulley base s3 Legend c Connector h Hook s Screw Printer Right circle cover L h1 Right circle cover S h1...

Page 134: ...drain Right circle cover L h1 Right circle cover S h1 Right side covers s3 h2 Left right tank cover units s3 Drain the ink in subtanks Move the carriage to above the platen Ink tank unit c5 s2 4 Ink Tank unit Disassembly Flow Remove the left right ink tube joints Left right tank cover units s3 ...

Page 135: ...ed You cannot move the carriage when capping has been performed Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Opening the caps and moving the wiper unit to remove the caps and then move the carriage F 4 7 4 3 3 Units requiring draining of ink 0014 8953 When disassembling the following units drain the ink completely to prevent ink leakage For ink drain instructions r...

Page 136: ... to remove claw 3 and turn the cover forward to remove F 4 8 Installing the left circle cover L right circle cover L 1 Install circle cover L 1 with its part 2 inserted in arrow mark 3 of the right side cover and turn the cover backward to install F 4 9 b Left circle cover S Right circle cover S Removing the left circle cover S right circle cover S 1 Remove circle cover S 1 by turning it forward t...

Page 137: ...and turn the cover rearward to install F 4 11 c Left side cover Right side cover Removing the left side cover right side cover 1 To remove left and right side covers 1 remove left and right circle covers L and left and right circle covers S 2 Remove three screws 2 and two hooks 3 and remove the side cover by opening its bottom side F 4 12 2 3 1 1 3 2 ...

Page 138: ...onnect connector 3 and ground wire 4 F 4 13 e Upper left cover Upper right cover Removing the upper left cover upper right cover 1 To remove upper left cover upper right cover 1 remove left and right circle covers L left and right circle covers S left and right side covers and operation panel 2 Insert a flathead screwdriver at the position shown in the figure to remove hook 2 F 4 14 3 4 1 2 2 1 2 ...

Page 139: ...t circle cover S right side cover upper right cover and the operation panel 2 Remove two screws 2 F 4 15 g Left rear cover Right rear cover Removing the left rear cover right rear cover 1 To remove right rear cover 1 remove four screws 2 2 To remove left rear cover 3 remove the right rear cover and two screws 4 F 4 16 1 2 1 3 2 4 ...

Page 140: ...ve right lower rear cover 1 remove four screws 2 2 To remove left lower rear cover 3 remove two screws 4 3 To remove filter cover 5 remove screw 6 F 4 17 i Left Right ink tank cover units Removing the left right ink tank cover units 1 To remove ink tank cover unit 1 remove three screws 2 open tank cover 3 and remove two hooks 4 F 4 18 1 3 2 4 6 2 5 2 2 4 1 3 ...

Page 141: ...t The following figure is the case of the left ink tank unit F 4 19 The ink tank units will lock themselves when they are opened to the maximum allowable angle Be sure to open the ink tank unit to their maximum allowable angle to prevent them from turning over k Upper rear cover Removing the upper rear cover 1 To remove the upper rear cover remove left right circle covers L left right circle cover...

Page 142: ... Upper cover Removing the upper cover 1 To remove the upper cover remove left right circle covers L left right circle covers S left right side covers upper left right covers left right rear covers right cover unit and upper rear cover 2 Remove upper cover 2 while opening left right arm stays 1 outward one by one F 4 22 1 2 1 1 2 2 ...

Page 143: ... purge unit and then remove the release lever To do so keep pinch roller 2 pressurized to ease the work of phase alignment during gear installation Reinstalling the release lever 1 To install the release lever align the gear of the release lever with mark 3 phase in the receiving gear F 4 23 1 2 3 ...

Page 144: ...paper feed from rotation to rotation corrected for enhanced media feed ac curacy When the feed roller HP sensor or feed roller encoder and feed roller pertaining to the correction of eccentricity variations has been replaced therefore they should require adjustment Execute service mode under the following conditions to launch automatic adjustment Service mode SERVICE MODE ADJUST PRINT PATTERN LF T...

Page 145: ...en If the carriage is locked at its home position insert a Phillips screwdriver from the right side into hole 1 in the shaft of the lifting unit in the purge unit and turn it counterclockwise This will lower cap 2 and lock pin 3 allowing the carriage to be moved F 4 25 3 Remove the printheads 4 Release the ink tube from the guide detach four link levers 1 from the printhead fixer lever than remove...

Page 146: ...as with a PVC bag to keep inks from splashing from them F 4 27 5 Remove two screws 1 and ink tube cover 2 F 4 28 6 Remove four screws 1 and open carriage relay PCB cover 2 F 4 29 7 Disconnect five flexible cables from the carriage relay PCB 1 2 1 2 1 ...

Page 147: ...joints of the ink tube on the upper part of the carriage or when removing the joint base from the carriage F 4 30 8 Twist off belt fixer knob 1 to loosen the belt and remove spring 2 guide 3 and pulley 4 F 4 31 9 Release carriage belt from the pulley of the carriage motor 1 2 4 3 1 ...

Page 148: ...he cutter unit and lay the caterpillar of the ink tube unit on its side and then remove the carriage from the right side of the printer To remove the carriage unit pull it out of position keeping the carriage unit level with care not to harm the linear scale Flaws on the linear scale could result in malfunctioning When replacing the carriage unit see 4 4 1 Applying the Grease and follow the direct...

Page 149: ...ey should require adjustment Execute service mode under the following conditions to launch automatic adjustment 1 Carry out the following service mode without media loading Service mode SERVICE MODE ADJUST GAP CALIB 2 Load the following media Media type Photo glossy paper Media size Media having a width equal too larger than that of A2 size paper 3 Carry out the following service mode Service mode...

Page 150: ...4 Remove the flexible cable leading to the carriage PCB cover from the guide 5 Remove three screws 1 and release ink tube fixer base 2 from the frame F 4 34 6 Remove joint 1 of the ink tube unit from left and right ink tank unit to remove ink tube unit 2 F 4 35 Never peel off tape 1 that fixes the ink tube when detaching the joints of the ink tube on the upper part of the carriage or when removing...

Page 151: ...mounting the printhead and the ink tanks Then mount the printhead and ink tanks as directed by message guidance After detaching the joint of the ink tube unit the joint might become easy to come off by the ink that has adhered to it In that case please wash the joint by alcohol and remove the adhering ink F 4 37 ...

Page 152: ...e rate of paper feed from rotation to rotation corrected for enhanced media feed ac curacy When the feed roller HP sensor or feed roller encoder and feed roller pertaining to the correction of eccentricity variations has been replaced therefore they should require adjustment Execute service mode under the following conditions to launch automatic adjustment Service mode SERVICE MODE ADJUST PRINT PA...

Page 153: ...rriage is locked at its home position insert a Phillips screwdriver from the right side into hole 1 in the shaft of the lift unit in the purge unit and turn it counterclockwise This will lower cap 2 and lock pin 3 allowing the carriage to be moved F 4 39 2 Remove connector 1 and three screws 2 and then remove purge unit 3 F 4 40 1 3 2 1 2 3 ...

Page 154: ...t 1 between the ink tube unit and ink tank unit 3 Remove four screws 2 and five connectors 3 and then remove the ink tank unit F 4 41 After detaching the joint between the ink tube unit and the ink tube of the ink tank unit the joint might become easy to come off by the ink that has adhered to it In that case please wash the joint by alcohol and remove the adhering ink F 4 42 3 2 2 2 1 3 3 ...

Page 155: ... tank units are installed to different positions at ink supply mount unit 1 Install the right ink tank unit at screw position 2 Install the left ink tank unit at screw position 3 Installing position of each ink tank units are inner side of the printer F 4 43 3 3 2 2 1 ...

Page 156: ...4 4 26 c Removing the valve motor unit 1 To remove the valve motor unit remove the ink tank cover unit 2 Remove three screws 1 two connectors 2 and bearing 3 and then remove valve motor unit 4 F 4 44 1 1 3 2 4 ...

Page 157: ...7 4 3 11 Linear Encoder 0014 8985 a Removing the linear encoder 1 Move the carriage to above the platen 2 Remove two screws 1 and upper rear stay 2 F 4 45 3 Remove two screws 1 and linear encoder 2 F 4 46 1 1 2 1 2 ...

Page 158: ...he head management sensor Because the distance between the head management sensor and the carriage unit is varied from one unit to another the printer has its optical axis corrected to adjust the non discharging nozzle detection position prior to shipment When the head management sensor has been replaced it should require adjustment Execute service mode under the following conditions SERVICE MODE ...

Page 159: ...g the Load and Navigate keys Start the printer in PCB replacement mode 4 Release the key but not before making sure that Initializing appears on the display The message lamp lights when printer enters PCB replacement mode 5 Wait until REPLACE MODE appears on the display 6 Select MC BOARD and press the OK key 7 Turn off the power but not before making sure that Power off appears on the display 8 Tu...

Page 160: ...he following mode Service mode SERVICE MODE FUNCTION CR UNLOCK b Opening the Cap Releasing the Carriage Lock Pin Moving the Wiper Unit manually 1 Remove right circle cover L right circle cover S right side cover and upper right cover 2 Insert a Phillips screwdriver from the right side into hole 1 in the shaft of the lift unit in the purge unit and turn it counterclockwise This will lower cap 2 and...

Page 161: ...is released with the ink supply valve to an ink tube open while the tube is filled with an ink the ink in the tube could flow backward to the ink tank unit leaking through the hollow needle in the ink tank If an ink supply valve remains open as on occurrence of an ink supply valve open close error remove the valve motor unit and see Disassembly Reassembly Points to Note on Disassembly Reassembly I...

Page 162: ...sembly Reassembly Points to Note on Disassembly Reassembly External Covers 2 Remove the ink tanks 3 Move the carriage to above the platen See Disassembly Reassembly Points to Note on Disassembly Reassembly Opening the caps and moving the wiper unit 4 Release the printhead fixer lever 5 Open the ink supply valves to allow the inks to flow into the subtanks 3 Draining the ink in subtanks 1 Remove th...

Page 163: ...l 1 and the rib 2 of the carriage unit F 4 51 No Location Grease Quantity Remarks 1 The joint base rail and rib of carriage unit FLOIL G 5000H Smear the grease lightly 2 Two feed roller backup FLOIL G 5000H Approx 12mg Don t apply to central backup with bearing Bushing FLOIL G 5000H Smear the grease lightly 3 Feed roller bearing FLOIL G 5000H Approx 24mg Apply if remove bearing from a feed roller ...

Page 164: ...Chapter 4 4 34 2 Two feed roller backup 1 bushing 2 3 Feed roller bearing 3 F 4 52 4 Pinch roller release cam 1 three points x 10 parts F 4 53 1 2 3 1 ...

Page 165: ...Chapter 4 4 35 5 Upper cover stay shaft hole 1 gear shaft 2 shaft end 3 gear tooth face 4 F 4 54 1 2 4 3 ...

Page 166: ...ed Roller Encoder 0032 0782 Feed roller eccentricity is factory adjusted correction of variation in the paper feed amount per rotation It is necessary to adjust feed roller eccentricity after re placing the feed roller or feed roller encoder In the service mode perform automatic adjustment of feed roller eccentricity Service mode SERVICE MODE ADJUST PRINT PATTERN LF TUNING Media type Photo glossy ...

Page 167: ...Chapter 4 4 37 ...

Page 168: ......

Page 169: ...Chapter 5 MAINTENANCE ...

Page 170: ......

Page 171: ...Contents Contents 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 1 5 2 1 Consumable Parts 5 1 5 3 Periodic Maintenance 5 2 5 3 1 Periodic Maintenance 5 2 ...

Page 172: ......

Page 173: ...a 4 WASTE INK ABSORBER UNIT S QL2 1650 1 20000 Wia 5 SUCTION FAN UNIT QM3 3069 1 20000 Wia 6 DUCT QL2 1663 1 20000 CARRIAGE UNIT QM4 8199 1 20000 CR 1 CR 2 CR 3 OK W1 W2 MOUNT SENSOR ADJUSTING QL2 8099 1 20000 CR 1 CR 2 CR 3 CR 5 SCALE LINEAR QC3 1877 1 25000 CR 2 TUBE UNIT QM3 9943 1 20000 CR 4 OK W1 E144 4047 MULTI SENSOR UNIT QM4 8018 1 20000 CR 5 OK W1 W2 MS 1 PURGE UNIT QM3 7018 1 25000 PG 1 ...

Page 174: ... from the Paper Feed Slot 1 power cord plug and so on Dry these parts with a dry cloth F 5 1 2 Open the Top Cover 3 If paper dust has accumulated in the Vacuum holes on the Platen 1 the Borderless Printing Ink Grooves 2 or cutter guide 3 use the included Cleaning Brush 4 to wipe it away F 5 2 MEMO If the Cleaning Brush is dirty rinse it in water Level Periodic maintenance User Cleaning of ink mist...

Page 175: ...wipe inside the Top Cover to clean it Wipe away any ink residue on the Top Cover Roller 1 all over the Platen 2 the Pinch Roller Unit 3 the Borderless Printing Ink Grooves 4 the Ejection Guide 5 the cutter guide 6 the maintenance jet tray 7 and so on F 5 3 1 7 5 4 2 4 6 3 ...

Page 176: ...omponents susceptible to dirt resulting in degraded print quality Do not use flammable solvents such as thinner and benzine on the printer Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards Do not touch linear scale 1 and carriage shaft 2 F 5 4 1 2 ...

Page 177: ...Chapter 6 TROUBLESHOOTING ...

Page 178: ......

Page 179: ... 1 Outline of Troubleshooting 6 1 6 2 Location of Connectors and Pin Arrangement 6 2 6 2 1 Main controller PCB 6 2 6 2 2 Carriage relay PCB 6 12 6 2 3 Head relay PCB 6 21 6 3 Version Up 6 29 6 3 1 Firmware Update Tool 6 29 6 4 Service Tools 6 34 6 4 1 Tool List 6 34 ...

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Page 181: ...cing the printer with the external cover removed and the AC power supplied be extremely careful to avoid electric shock and shorting electrical devices 4 In the following sections the troubleshooting steps are described such that the component related to the most probable cause of the problem will be repaired or replaced first being followed by components with less problem probability If multiple ...

Page 182: ...Power supply 3 3V 10 N C N C 11 GND GND 12 PME IN Power management enable signal 13 INTA IN Interrupt signal 14 GND GND 15 RST OUT PCI Reset signal 16 CLK OUT PCI Clock signal 17 GNT OUT Ground signal 18 GND GND 19 REQ IN Request signal 20 AD31 IN OUT Address and data signal 21 AD30 IN OUT Address and data signal 22 AD29 IN OUT Address and data signal 23 AD28 IN OUT Address and data signal 24 GND ...

Page 183: ... signal 54 CBE1 IN OUT Bus command and byte enable signal 55 GND GND 56 GND GND 57 AD15 IN OUT Address and data signal 58 AD14 IN OUT Address and data signal 59 AD13 IN OUT Address and data signal 60 AD12 IN OUT Address and data signal 61 GND GND 62 AD11 IN OUT Address and data signal 63 AD10 IN OUT Address and data signal 64 AD9 IN OUT Address and data signal 65 AD8 IN OUT Address and data signal...

Page 184: ...ame IN OUT Function 1 INKBENM2_AM OUT Left valve motor drive signal AM 2 INKBENM2_AP OUT Left valve motor drive signal AP 3 SNS3V OUT Power supply 3 3V 4 GND GND 5 INKBEN_OPEN_L IN Left valve open close detection sensor output signal 6 TANK_COVER_L IN Left ink tank cover switch output signal 7 GND GND 8 SNS3V OUT Power supply 3 3V 9 GND GND 10 INKBEN_CAM_L IN Left ink tank agitation cam sensor out...

Page 185: ...D 10 INKBEN_CAM_R IN Right ink tank agitation cam sensor output signal J2601 Pin Number Signal name IN OUT Function 1 POWER_ON IN Power switch signal 2 GND GND 3 RGV20 5V OUT Power supply 5V 4 BUZZER OUT Buzzer control signal 5 PDO OUT Panel IC control signal 6 RGV29 5V OUT Power supply 5V 7 PDI OUT Panel IC data signal 8 HDD_LED OUT HDD lamp control signal 9 PRESET OUT Panel reset signal 10 GND G...

Page 186: ...Power supply 32V 6 OUT_LFSP_B OUT Feed motor drive signal B J3001 Pin Number Signal name IN OUT Function 1 RGV18 VM_CR IN Upper cover lock switch output signal 2 3 4 RGV16 VM OUT Power supply 32v J3002 Pin Number Signal name IN OUT Function 1 TH IN Thermister output signal 2 GND GND 3 Vout IN Temperature humidity sensor output signal 4 5V OUT Power supply 5v J3003 Pin Number Signal name IN OUT Fun...

Page 187: ..._TANK_DAT3 IN OUT Ink tank data signal 3 A14 OUT_INK_DETECT3 IN Ink detection sensor output signal 3 A15 OUT_INK_DETECT4 IN Ink detection sensor output signal 4 A16 OUT_INK_DETECT5 IN Ink detection sensor output signal 5 A17 GND GND B1 TANK_CLK OUT Ink tank clock signal B2 GND GND B3 OUT_TANK_DAT8 IN OUT Ink tank data signal 8 B4 TANK_ 3 3V OUT Power supply 3 3V B5 OUT_TANK_DAT7 IN OUT Ink tank da...

Page 188: ...name IN OUT Function 1 GND GND 2 H1 C DATA 4 OD_OUT OUT Odd head L data signal 4 C 3 GND GND 4 H1 A DATA 1 OD_OUT OUT Odd head L data signal 1 A 5 GND GND 6 H1 B HE 2_B OUT Head L heat enable signal 2 B 7 GND GND 8 H0 D DATA 7 OD_B OUT Odd head R data signal 7 D 9 GND GND 10 H0 E HE 8_B OUT Head R heat enable signal 8 E 11 GND GND 12 H0 E DATA 8 OD_B OUT Odd head R data signal 8 E 13 GND GND 14 H0...

Page 189: ...gnal 7 D 7 GND GND 8 H0 D DATA 6 EV_B OUT Even head R data signal 6 D 9 GND GND 10 H0 D DATA 6 OD_B OUT Odd head R data signal 6 D 11 GND GND 12 H0 D HE 6_B OUT Head R heat enable signal 6 D 13 GND GND 14 H0 C HE 5_B OUT Head R heat enable signal 5 C 15 GND GND 16 H0 C DATA 5 OD_B OUT Odd head R data signal 5 C 17 GND GND 18 H0 DSOUT2 OUT Head R temperature output signal 2 19 GND GND 20 H0 DSOUT1 ...

Page 190: ...enable signal 10 F 19 GND GND 20 H1 F DATA 11 OD_B OUT Odd head R data signal 11 F 21 GND GND 22 H1 F HE 11_B OUT Head R heat enable signal 11 F 23 GND GND 24 H1 F DATA 11 EV_B OUT Even head R data signal 11 F 25 GND GND 26 H1 F DATA 10 EV_B OUT Even head R data signal 10 F 27 GND GND 28 H1 E HE 9_B OUT Head R heat enable signal 9 E 29 GND GND 30 H1 E DATA 9 EV_B OUT Even head R data signal 9 E 31...

Page 191: ... L heat enable signal 5 C 21 GND GND 22 H1 C DATA 5 OD_B OUT Odd head L data signal 5 C 23 GND GND 24 H1_CLK OUT Head L clock signal 25 GND GND 26 H1_LT_B OUT Head L latch signal 27 GND GND 28 H1 C DATA 5 EV_B OUT Even head L data signal 5 C 29 GND GND 30 H1 B HE 3_B OUT Head L heat enable signal 3 B 31 GND GND 32 H1 C DATA 4 EV_B OUT Even head L data signal 4 C 33 GND GND 34 H1 B DATA 3 EV_B OUT ...

Page 192: ... signal 1 23 VMGND GND 24 VMGND GND 25 VMGND GND J102 Pin Number Signal name IN OUT Function 1 GND GND 2 GND GND 3 H1 C HE 4_B OUT Head R heat enable signal 4 C 4 GND GND 5 H1 B DATA 3 OD_B OUT Odd head R data signal 1 B 6 GND GND 7 H1 B DATA 2 OD_B OUT Odd head R data signal 2 B 8 GND GND 9 PWLED4_ON OUT Multi sensor LED4 drive signal 10 MLT_SENS_2IN IN Multi sensor signal 2 11 MLT_SENS_1IN IN Mu...

Page 193: ...D 44 GND GND 45 H DASH_LICC2_B OUT Head analogue switch A D trigger signal 46 GND GND 47 CR_COVER IN Carriage cover sensor output signal 48 ENCODER_A IN Carriage encoder output signal A 49 ENCODER_B IN Carriage encoder output signal B 50 GND GND J103 Pin Number Signal name IN OUT Function 1 FFC_SLANT_DET_SNS 2 HV_ENB OUT HV enable signal 3 VHT_ENB OUT VHT enable signal 4 GND GND 5 H1 A DATA 0 OD_B...

Page 194: ... H0 C DATA 4 OD_B OUT Odd head R data signal 4 C 6 GND GND 7 H0 C HE 4_B OUT Head R heat enable signal 4 C 8 GND GND 9 H0 B DATA 3 OD_B OUT Odd head R data signal 3 B 10 GND GND 11 H0 B DATA 2 OD_B OUT Odd head R data signal 2 B 12 GND GND 13 H0 B HE 2_B OUT Head R heat enable signal 2 B 14 GND GND 15 H0 A DATA 1 OD_B OUT Odd head R data signal 1 A 16 GND GND 17 H0 A DATA 0 OD_B OUT Odd head R dat...

Page 195: ... 17 H0 B HE 3_B OUT Head R heat enable signal 3 B 18 GND GND 19 LIFT_CAM_IN IN Lift cam sensor output signal 20 GND GND 21 H0 C DATA 5 EV_B OUT Even head R data signal 5 C 22 GND GND 23 H0_LT_B OUT Head R latch signal 24 GND GND 25 H0_CLK_B OUT Head R clock signal 26 GND GND 27 H0 DASLK_LICC2 OUT Head R analogue switch clock signal 28 H0 DATA_LICC2 OUT Head R analogue switch data signal 29 H0 DLD_...

Page 196: ...pply 8 VH1 OUT Power supply 9 GND GND 10 GND GND 11 GND GND 12 GND GND 13 GND GND 14 GND GND 15 GND GND 16 VH2 OUT Power supply 17 VH2 OUT Power supply 18 VH2 OUT Power supply 19 VH2 OUT Power supply 20 VH2 OUT Power supply 21 VH2 OUT Power supply 22 VH2_FB IN VH2 feed back voltage 23 VHT OUT Power supply 24 GND GND 25 GND GND J702 Pin Number Signal name IN OUT Function 1 GND GND 2 GND GND 3 GND G...

Page 197: ...OUT Odd head L data signal 10 F 43 GND GND 44 H1 F HE 10 OUT Head L heat enable signal 10 F 45 GND GND 46 H1 E DATA 9 OD OUT Odd head L data signal 9 E 47 GND GND 48 H1 E DATA 8 OD OUT Odd head L data signal 8 E 49 GND GND 50 H1 E HE 8 OUT Head L heat enable signal 8 E J703 Pin Number Signal name IN OUT Function 1 GND GND 2 GND OUT Power supply 5V 3 GND GND 4 MLT_SENS_2IN IN Multi sensor signal 2 ...

Page 198: ...d L analogue switch clock signal 49 GND GND 50 H DASH_LICC2 OUT Head analogue switch A D trigger signal J801 Pin Number Signal name IN OUT Function 1 GND GND 2 GND GND 3 VH3_FB IN VH3 feed back voltage 4 VH3 OUT Power supply 5 VH3 OUT Power supply 6 VH3 OUT Power supply 7 VH3 OUT Power supply 8 VH3 OUT Power supply 9 VH3 OUT Power supply 10 GND GND 11 GND GND 12 GND GND 13 GND GND 14 GND GND 15 GN...

Page 199: ...al 10 F 35 GND GND 36 H0 F DATA 11 EV OUT Even head R data signal 11 F 37 GND GND 38 H0 F HE 11 OUT Head R heat enable signal 11 F 39 GND GND 40 H0 F DATA 11 OD OUT Odd head R data signal 11 F 41 GND GND 42 H0 F DATA 10 OD OUT Odd head R data signal 10 F 43 GND GND 44 H0 F HE 10 OUT Head R heat enable signal 10 F 45 GND GND 46 H0 E DATA 9 OD OUT Odd head R data signal 9 E 47 GND GND 48 H0 E DATA 8...

Page 200: ...ata signal 2 B 31 GND GND 32 H0 B HE 2 OUT Head R heat enable signal 2 B 33 GND GND 34 H0 A DATA 1 OD OUT Odd head R data signal 1 A 35 GND GND 36 H0 A DATA 0 OD OUT Odd head R data signal 0 A 37 GND GND 38 H0 A HE 0 OUT Head R heat enable signal 0 A 39 GND GND 40 H0 A DATA 0 EV OUT Even head R data signal 0 A 41 GND GND 42 H0 A DATA 1 EV OUT Even head R data signal 1 A 43 GND GND 44 H0 A HE 1 OUT...

Page 201: ...Power supply J102 Pin Number Siganal name IN OUT Function 1 H1 E HE 8 IN Head L heat enable signal 8 E 2 GND GND 3 H1 E DATA 8 OD IN Odd head L data signal 8 E 4 GND GND 5 H1 E DATA 9 OD IN Odd head L data signal 9 E 6 GND GND 7 H1 F HE 10 IN Head L heat enable signal 10 F 8 VH2 GND 9 H1 F DATA 10 OD IN Odd head L data signal 10 F 10 GND GND 11 H1 F DATA 11 OD IN Odd head L data signal 11 F 12 GND...

Page 202: ...Number Signal name IN OUT Function 1 H DASH_LICC2 IN Head analogue switch A D trigger signal 2 GND GND 3 H1 DASLK_LICC2 IN Head L analogue switch clock signal 4 GND GND 5 H1 DATA_LICC2 IN Head L analogue switch data signal 6 GND GND 7 H1 DLD_LICC2 IN Head L analogue switch latch signal 8 VH2 GND 9 H1 DSOUT2 OUT Head L temperature output signal 2 10 GND GND 11 H1 DSOUT1 OUT Head L temperature outpu...

Page 203: ...ply 5 VH4 IN Power supply 6 VH4 IN Power supply 7 VH4 IN Power supply 8 VH2 IN Power supply 9 VH4 IN Power supply 10 GND GND 11 GND GND 12 GND GND 13 GND GND 14 GND GND 15 GND GND 16 GND GND 17 VH3 IN Power supply 18 VH3 IN Power supply 19 VH3 IN Power supply 20 VH3 IN Power supply 21 VH3 IN Power supply 22 VH3 IN Power supply 23 VH3_FB IN VH3 feed back voltage 24 GND GND 25 GND GND J202 Pin Numbe...

Page 204: ...en head R data signal 5 C 42 GND GND 43 H0 C DATA 4 EV IN Even head R data signal 4 C 44 GND GND 45 H0 B HE 3 IN Head R heat enable signal 3 B 46 GND GND 47 H0 B DATA 3 EV IN Even head R data signal 3 B 48 GND GND 49 H0 B DATA 2 EV IN Even head R data signal 2 B 50 GND GND J203 Pin Number Signal name IN OUT Function 1 LIFT_CAM_IN OUT Lift cam sensor output signal 2 GND GND 3 H0_CLK IN Head R clock...

Page 205: ...ignal name IN OUT Function 1 MEM 3 3V OUT Power supply 3 3V 2 SNS GND GND 3 SCL OUT Multi sensor LED control signal clock 4 SDA OUT Multi sensor LED control signal data 5 GAP Far IN GAP detection signal 1 6 GAP Near IN GAP detection signal 2 7 COLOR SNS IN Color detection signal 8 EDGE SNS IN Media detection signal 9 SNS GND GND 10 VCC 5V OUT Power supply 5V 11 SNS REF OUT Reference voltage signal...

Page 206: ...signal 7 D 41 H1 E DATA 8 OD OUT Odd head R data signal 8 E 42 H1 F HE 10 OUT Head L heat enable signal 10 F 43 H1 F DATA 11 EV OUT Even head L data signal 11 F 44 H1 E DATA 8 EV OUT Even head L data signal 8 E 45 H1 D DATA 6 EV OUT Even head L data signal 6 D 46 H1 C DIA2 IN Head L DI sensor signal 2 C 47 H1 C DATA 5 EV OUT Even head L data signal 5 C 48 H1 B DIA1 IN Head L DI sensor signal 1 B 4...

Page 207: ...H0 F DIA2 IN Head R DI sensor signal 2 E 31 H0 E HE 9 OUT Head R heat enable signal 9 E 32 H0 D DATA 7 EV OUT Even head R data signal 7 D 33 H0 D HE 6 OUT Head R heat enable signal 6 D 34 H0 C DATA 5 OD OUT Odd head R data signal 5 C 35 H0 C DATA 4 EV OUT Even head R data signal 4 C 36 H0 A DATA 1 EV OUT Even head R data signal 1 A 37 H0 A DIA2 IN Head R DI sensor signal 2 A 38 H0 B DIA2 IN Head R...

Page 208: ...GND 66 GND GND 67 GND GND 68 H0 F DATA 10 OD OUT Odd head R data signal 10 F 69 H0 F DIA1 IN Head R DI sensor signal 1 F 70 H0 D HE 7 OUT Head R heat enable signal 7 D 71 GND GND 72 H0_CLK OUT Head R clock signal 73 H0_LT OUT Head R latch signal 74 H0 B DATA 2 EV OUT Even head R data signal 2 B 75 H0 A DATA 0 OD OUT Odd head R data signal 0 A 76 GND GND 77 GND GND 78 GND GND J602 Pin Number Signal...

Page 209: ...ool 4 According to the internet connection state of the computer specify in the Update Method Selection dialogue box as shown in the followings 4 1 In case the computer is connected to the internet select the Connect to the internet to get the latest information and then click Next F 6 4 4 2 In case the computer is not connected to the internet select the Specify the Firmware and specify the firmw...

Page 210: ... the printer information Connection method with the computer USB Network a Screen description F 6 10 1 Main menu Choose the menu to execute 2 Main menu button Choose the menu to execute between the Information and the Firmware and the Files 3 Sub menu button The sub menu button is displayed according to the menu chosen by main menu or main menu button 4 Printer information area The information of ...

Page 211: ...tion Display PRINT INF of the main menu when showing the PRINT INF The data of PRINT INF is shown by the appointed application software 3 2 Choose the Display Status Print of the sub menu button or the Information Display Status Print of the main menu when showing the Status Print The data of Status Print is shown by the appointed application software 3 3 Choose the Color Check of the sub menu but...

Page 212: ...e application software NotePad or WordPad used to show the data The printer name can add by the Service Add Printer of the main menu F 6 14 2 Updating the firmware of the printer The firmware of printer can update according to the following procedure 1 Choose the Firmware of the main menu button or the Service Firmware of the main menu F 6 15 2 Choose the printer to update from the list of the pri...

Page 213: ... Mode of the main menu Thereby you can choose the Transfer Firmware without concerning the status of the printer And when transferring an incorrect file as it may destroy the printer firmware please take extra care 3 Managing the information of the printer The list of the PRINT INF or the status print gotten according to the procedure of 1 Showing the information of the printer can manage 1 Choose...

Page 214: ...Needle nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease Special purpose tools Application Grease FLOIL G 5000H FY9 6022 Applying to specified locations Cover Switch Tool QY9 0103 Pressing the cover switch Syringe CK 0541 Draining ink manually Lint free paper CK 0336 Wiping off ink Rubber gloves QC1 5547 Preventing...

Page 215: ...Chapter 7 SERVICE MODE ...

Page 216: ......

Page 217: ...7 1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 2 7 1 3 Details of Service Mode 7 11 7 1 4 e Maintenance imageWARE Remote 7 28 7 1 5 Viewing PRINT INF 7 38 7 2 Special Mode 7 53 7 2 1 Special Modes for Servicing 7 53 ...

Page 218: ......

Page 219: ...Menu and press the OK key SERVICE MODE appears in the menu list and the MESSAGE LED flashes 5 Press the key or key to choose SERVICE MODE and press the OK key Service mode is added to the Set Adj Menu Service mode can be entered even when an error occurs an error message is displayed by turning off the power once and then pressing the above keys b How to exit the Service mode Turn off the printer ...

Page 220: ... Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY PRINTINF YES NO Select YES to print SYSTEM S N TYPE LF TYPE TMP RH SIZE LF SIZE LF SIZE CR SIZE CR AFTER INST HEAD S N L S N R LOT L LOT R INK PC BK WARNING 01 20 ERROR 01 20 JAM 01 1 4 05 1 4 INK CHECK 0 0 0 0 0 0 0 0 I O DISPLAY I O DISPLAY 1 I O DISPLAY 2 I O DISPLAY 3 ...

Page 221: ...ETAIL Press the OK button to execute BASIC Press the OK button to execute ADJ SETTING A A 1 Adjustment value entry A 96 Adjustment value entry F F 1 Adjustment value entry F 2 Adjustment value entry SAVE SETTINGS YES NO RESET SETTINGS YES NO NOZZLE CHECK POS YES NO GAP CALIB YES NO CHANGE LF TYPE 0 1 ROUGH EXCUTE YES NO AUTO REG EXCUTE YES NO CR REG EXCUTE YES NO RESET YES NO CR MOTOR COG YES NO M...

Page 222: ...OUNT 1 Press the OK button to set 30 Press the OK button to set CR SCAN SIZE 1 Press the OK button to set 5 Press the OK button to set CR SCAN SPEED 1 Press the OK button to set 5 Press the OK button to set OPT SENS OUTPUT YES OUTPUT0 OUTPUT6 NO NOZZLE CHK YES NO NOZZLE INF PC BK MEMORY CHK DDR YES NO EEP YES NO HEAD CNT CHK YES NO REPLACE L R PRINTHEADS YES NO ...

Page 223: ... CLN A 1 CLN A 2 CLN A 3 CLN A 6 CLN A 7 CLN A 10 CLN A 11 CLN A 15 CLN A 16 CLN A 17 CLN A TTL CLN M 1 CLN M 4 CLN M 5 CLN M 6 CLN M TTL CLEAR CLR INK CONSUME CLR MTC EXC CLR HEAD L EXC CLR HEAD R EXC CLR Wia 1 EXC CLR Wia 3 EXC CLR Wia 4 EXC CLR Wia 5 EXC CLR Wia 6 EXC CLR CR 1 EXC CLR CR 2 EXC CLR CR 3 EXC CLR CR 4 EXC CLR CR 5 EXC CLR PG 1 EXC CLR HMa 1 EXC CLR MT 1 EXC CLR PL 1 EXC CLR Mi 1 E...

Page 224: ... COUNTER EXCHANGE MTC EXC HEAD L EXC HEAD R EXC BOARD EXC M B Wia 1 EXC Wia 3 EXC Wia 4 EXC Wia 5 EXC Wia 6 EXC CR 1 EXC CR 2 EXC CR 3 EXC CR 4 EXC CR 5 EXC PG 1 EXC HMa 1 EXC MT 1 EXC PL 1 EXC Mi 1 EXC MS 1 EXC DETAIL CNT MOVE PRINTER N INK CHK PC N INK CHK BK MEDIACONFIG CNT ...

Page 225: ...E1 BK INK USE1 TTL LINK USE1 PC LINK USE1 BK LINK USE1 TTL SINK USE1 PC SINK USE1 BK SINK USE1 TTL N INK USE1 PC N INK USE1 BK N INK USE1 TTL INK USE2 INK USE2 PC INK USE2 BK INK USE2 TTL N INK USE2 PC N INK USE2 BK N INK USE2 TTL INK EXC INK EXC PC INK EXC BK INK EXC TTL N INK EXC PC N INK EXC BK N INK EXC TTL ...

Page 226: ... NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P SQ 44 60 P SQ 44 60 P SQ 36 44 P SQ 36 44 P SQ 24 36 P SQ 24 36 P SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 44 60 P CNT 36 44 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 ROLL D SQ 44 60 D SQ 44 60 D SQ 36 44 D SQ 36 44 D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 44 60 D CNT 36 44 D CNT 24 36 D CNT 17 24 D CNT 17 ...

Page 227: ...17 P SQ 17 P CNT 44 60 P CNT 36 44 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 CUT D SQ 44 60 D SQ 44 60 D SQ 36 44 D SQ 36 44 D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 44 60 D CNT 36 44 D CNT 24 36 D CNT 17 24 D CNT 17 HEAD DOT CNT 1 PC1 BK TTL HEAD DOT CNT 2 PC1 BK TTL PARTS CNT COUNTER Wia 1 OK W1 W2 E 1 00 2 00 3 00 4 00 COUNTER MS 1 OK W1 W2 E 1 00 2 00 3 00 4 00 ...

Page 228: ...W INK Press the OK button to clear CARRIAGE Press the OK button to clear PURGE Press the OK button to clear INK USE CNT Press the OK button to clear W INK CHG CNT Press the OK button to clear HEAD CHG L CNT Press the OK button to clear HEAD CHG R CNT Press the OK button to clear HDD BOX PASS ALL FOLDERS Press the OK button to clear FOLDER 1 Press the OK button to clear FOLDER 29 Press the OK butto...

Page 229: ...etail information display 1 F 7 2 Display Description Unit S N Serial number of printer TYPE Type setting on main controller PCB iPF8400S 8410S are represented by 44 LF TYPE Feed roller type 0 or 1 TMP Ambient temperature centigrade degrees RH Ambient humidity SIZE LF Detected size of loaded media feed direction 0 is always detected for the roll media mm inch SIZE CR Detected size of loaded media ...

Page 230: ...m front 4 Cassette Unknown 3 Jam timing 1 Feed 2 Print 3 Eject Unknown 4 Media width detection 1 ON 2 OFF Unknown 5 Head height 0 SL 1 2mm 1 L 1 4mm 2 M1 1 8mm 3 M2 2 0mm 4 M3 2 2mm 5 H 2 6mm Unknown 6 Not Used 7 Cut mode setting 1 User cut 2 Eject cut 3 Auto cut Unknown 8 Environment Display Media Information Tool s environment settings A to F according to Temperature Humidity Detection Sensor 0 ...

Page 231: ...7 8 I O D I S P L A Y 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Upper row Lower row Display position I O D I S P L A Y 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Upper row Lower row Display position I O D I S P L A Y 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Upper row Lower row Display pos...

Page 232: ...tch R 0 Cover open 1 Cover close 11 Ink tank cover switch L 0 Cover open 1 Cover close 12 Not Used 13 Not Used 14 Not Used 15 Not Used 16 Not Used 17 Not Used 18 Not Used 19 Not Used 20 Not Used 21 Not Used 22 Carriage HP sensor 0 Sensor ON 1 Sensor OFF 23 Pressure release switch 0 Realeased 1 Pressured 24 Media sensor 0 No media 1 Media loaded 25 Not Used 26 Not Used 27 Not Used 28 Media take up ...

Page 233: ...a size width 36 inches or wider LF TUNING 2 Carry out manual correction of eccentricity of the feed roller For more details refer to Disassembly Reassembly Adjustment and Setup Items Procedure after Replacing the Feed Roller or Feed Roller Encoder Media type Photo glossy paper Media size width 36 inches or wider Display Description MANUAL HEAD ADJ EXTENSION Prints the detail patterns for the manua...

Page 234: ...orm Head Posi Adj Auto 9 CR MOTOR COG Adjust the carriage motor rotation Perform in the following cases When removing attaching or replacing the carriage or carriage belt When replacing the carriage motor or linear encoder sensor When there is excessive load on the carriage such as when jamming If the following error message appears when performing CR MOTOR COG check that carriage and carriage bel...

Page 235: ... 3 33 3 4 40 0 Unit inch sec Default 1 MEMO The settings made with CR SCAN COUNT CR SCAN SIZE CR SCAN SPEED are reset to default when the power is reset 8 OPT SENS OUTPUT Displays the values analog value multi sensor detected from the media You can confirm the amount of margin the media has with the values read with the multi sensor and the status of the multi sensor by comparing the values with t...

Page 236: ...ding outside light 14 GAP_Far gain 15 GAP_Far current value Unit X10mA 16 GAP_Near media output including outside light 17 GAP_Near outside light output when LED is OFF 18 GAP_Near platen output excluding outside light 19 GAP_Near gain 20 GAP_Near current value Unit X10mA 21 Density red media output including outside light 22 Density red outside light output when LED is OFF 23 Density red platen o...

Page 237: ...t of plain paper normally 2000 7000 Ten or more times as large as that of glossy paper normally 1600 5000 Three or more times as large as that of tracing paper normally 6000 20000 2 Checking OUTPUT 0 when clear film is fed Check 1 Check whether the multi sensor performance has degraded or whether the media is compatible When the Media edge regular reflection gain and Media edge regular reflection ...

Page 238: ... values can be printed from PRINT INF 1 PRINTER Counters related to product life 2 CARRIAGE Counters related to carriage unit Display Description DDR Checks the DDR SDRAM mounted on the Main Controller PCB EEP Checks the EEPROM Display Description Unit LIFE TTL Cumulative number of printed media equivalent of A4 sheets LIFE ROLL Cumulative number of printed roll media equivalent of A4 sheets LIFE ...

Page 239: ...ve count of maintenance cartridge replacement count clearing Times CLR HEAD L EXC Cumulative count of printhead L replacement count clearing Times CLR HEAD R EXC Cumulative count of printhead R replacement count clearing Times CLR Wia 1 EXC Cumulative count of unit Wia 1 waste ink box unit replacement count clearing Times CLR Wia 3 EXC Cumulative count of unit Wia 3 platen ink box unit replacement...

Page 240: ...S COUNTER PARTS CR 5 Times PG 1 EXC PG 1 purge unit replacement count Count of executing INITIALIZE PARTS COUNTER PARTS PG 1 Times HMa 1 EXC HMa 1 head management sensor replacement count Count of executing INITIALIZE PARTS COUNTER PARTS HMa 1 Times MT 1 EXC MT 1 carriage motor replacement count Count of executing INITIALIZE PARTS COUNTER PARTS MT 1 Times PL 1 EXC PL 1 feed motor replacement count...

Page 241: ... sheet metric Sq m CUT SHEET Cumulative print area of cut sheet inch Sq f Display Description Unit NAME Media type TTL Total amount of cumulative print area of roll media and cut sheet metric Sq m TTL Total amount of cumulative print area of roll media and cut sheet inch Sq f ROLL Cumulative print area of roll media metric Sq m ROLL Cumulative print area of roll media inch Sq f CUT SHEET Cumulativ...

Page 242: ...ysical size m2 Sq f P CNT 44 60 Cumulative number of sheets of A4 equivalent paper equal to or larger than 44 inches but less than 60 inches physical size sheets P CNT 36 44 Cumulative number of sheets of A4 equivalent paper equal to or larger than 36 inches but less than 44 inches physical size sheets P CNT 24 36 Cumulative number of sheets of A4 equivalent paper equal to or larger than 24 inches...

Page 243: ...luded in each unit are below 90 W1 Use rate until part replacement of either of the consumable parts included in each unit has reached 90 or more W2 Use rate until part replacement of either of the consumable parts included in each unit has reached 100 but no need to stop the printer E Use rate until part replacement of either of the consumable parts included in each unit has reached 100 and the p...

Page 244: ...ntenance imageWARE Remote for detail 5 E RDS See e maintenance imageWARE Remote for detail 6 HEAD DOT INF Select whether to display the message as the result of non discharging nozzle detection or not Default ON Display Description DATE yyyy mm dd Set date TIME hh mm Set time Number of non discharging nozzle nozzle 2 560 nozzles ON OFF 0 99 Displays a message to check the printing 100 319 Displays...

Page 245: ...replacement frequency Clear COUNTER EXCHANGE HEAD L EXC and count up COUNTER CLEAR CLR HEAD L EXC HEAD CHG R CNT Initialize the printhead R replacement frequency Clear COUNTER EXCHANGE HEAD R EXC and count up COUNTER CLEAR CLR HEAD R EXC HDD BOX PASS ALL FOLDERS Initialize the BOX password of all folders of the hard disk drive to factory default FOLDER xx Initialize the BOX password of FOLDER xx o...

Page 246: ...tor in advance to find out the following information about the network Information item 1 IP address setting methods Check whether automatic setting or manual setting is to be used and confirm the information below Automatic setting DHCP RARP BOOTP ON OFF selection or Manual setting IP address subnet mask and gateway address to be set Information item 2 Is there a DNS server in use If there is a D...

Page 247: ...place If there is no character at the cursor position it has the Backspace function The character at the left of the cursor is deleted moving the cursor When you move the cursor to a position of a character and press the or key you can insert characters The character at the cursor position is moved to the right and a new character is inserted You can select the enter mode with the Navi key The def...

Page 248: ...wing e RDS setting items No 1 4 If the result of the communication test COM TEST is NG execute setting items No 5 6 to solve the problem 1 Entry filed 24 one byte characters 1 Entry filed 24 one byte characters No Item Type Description 1 E RDS SWITCH 2 bytes OFF Disable ON Enable e Maintenance imageWARE Remote system to send device information meter data and error statuses to the UGW Default value...

Page 249: ... operation mode is determined will be displayed OFF When it is set to OFF e RDS is not used Default value is OFF ON When it is set to ON e RDS is used First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY I O DISPLAY ADJUST FUNCTION REPLACE COUNTER SETTEING Pth RTC PV AUTO JUDGE NETWORK CERTIFICATE CA CERTIFICATE VALIDITY 1 yyyy mm dd E RDS E RDS SWITCH 1 ON OFF UGW ADD...

Page 250: ...haracters to enter Press Back key to cancel what you entered and go back to the previous screen Press OK key to determine what you entered and go back to the previous screen 2 Setting up the GW Port Number In service mode referring to the Service Mode Menu Tree go to UGW PORT menu using key and key F 7 33 Press key to enter the Setup Mode A cursor is displayed Enter a port number F 7 34 Use and ke...

Page 251: ...nformation see the list of error message in 4 Troubleshoot 1 In service mode referring to the Service Mode Menu Tree go to COM LOG menu using key and key F 7 40 2 Press key and communication error information is displayed On the upper line of the LCD a log number 01 30 and an error code are shown on the bottom line an occurrence date and time of the error is shown F 7 41 COM LOG information can be...

Page 252: ...n YES NO using and keys and press OK key to set F 7 49 Press OK key and will appear and the initializing process will begin NO Do not initialize the e RDS setting Default value is NO YES Initialize the e RDS setting 6 Displaying the CA Certificate Information VALIDITY For the secure communication between the device e RDS and the UGW an authentication technology from a certification authority is us...

Page 253: ...he devices are shipped with the CA Certificate Authority certificate enabled in advance to prove the license obtained The device e RDS uses this CA certificate to communicate with the UGW thus CA must not be deleted Therefore usually the setup is not necessary If you delete the CA certificate under a special instruction perform the following procedure 1 In service mode referring to the Service Mod...

Page 254: ...rver has been halted 2 Network cable is blocked off Network cable is broken 3 Proxy server settings are not correct Q3 Could you describe the timing of data transmitting from the device e RDS to the UGW and what data size is sent to the UGW The schedule of data transmitting and the start time are determined by settings in the UGW side The timing is once per 16 hours by default and counter data siz...

Page 255: ...correctly set If the device time and date are correct upgrade to the latest system software firmware 10 8xxx 2058 Unknown error Some other kind of communication error has occurred Try again after a period of time If the same error occurs again check the UGW status with the UGW administrator 11 8xxx 2063 SOAP Fault SOAP communication error has occurred Check that the value of UGW PORT is 443 12 8xx...

Page 256: ... media carriage scan direction mm AFTER INST Number of days since initial installation Unit Day s HEAD S N L Serial number of printhead L characters numerals 8 digits S N R Serial number of printhead R characters numerals 8 digits LOT L Lot number of printhead L characters numerals 8 digits LOT R Lot number of printhead R characters numerals 8 digits INK BK MBK C M Y PC PM GY Number of days passed...

Page 257: ...ay media name Unknown 5 Printing date time 6 Job name Name stored to the HDD 7 Registration condition A The gap used to the printing matches with the gap of inner registration adjustment value B The gap used to the printing don t match with the gap of inner registration adjustment value C There is no registration adjustment value HEAD ADJUSTMENT 01 05 Adjustment history up to 5 events Number Lowes...

Page 258: ...2 C temperature 15 to 30 degrees centigrade humidity 10 to 40 3 D temperature 15 to 30 degrees centigrade humidity 60 to 80 4 E temperature 15 to 30 degrees centigrade humidity 0 to 10 or 15 degrees centigrade or less and 30 degrees centigrade or more humidity 0 to 50 low humidity is out of guarantee 5 F temperature 15 to 30 degrees centigrade humidity 80 to 100 or 15 degrees centigrade or less an...

Page 259: ...utomatic cleaning 3 initial filling operations 6 Cumulative number of automatic cleaning 6 strong normal suction operations 7 Cumulative number of automatic cleaning 7 aging operations 8 Cumulative number of automatic cleaning 8 flashing operations 10 Cumulative number of automatic cleaning 10 ink filling after secondary transportation operations 11 Cumulative number of automatic cleaning 11 ink f...

Page 260: ... CR 1 EXC Cumulative count of unit CR 1 carriage unit bushing replacement count clearing PARTS CR 2 EXC Cumulative count of unit CR 2 linear encoder sensor linear scale shaft cleaner replacement count clearing PARTS CR 3 EXC Cumulative count of unit CR 3 carriage height changing cam replacement count clearing PARTS CR 4 EXC Cumulative count of unit CR 4 ink tube unit flexible cable unit replacemen...

Page 261: ...nt PARTS CR 2 EXC CR 2 linear encoder sensor linear scale shaft cleaner replacement count PARTS CR 3 EXC CR 3 carriage height changing cam replacement count PARTS CR 4 EXC CR 4 ink tube unit flexible cable unit replacement count PARTS CR 5 EXC CR 5 multi sensor replacement count PARTS PG 1 EXC PG 1 purge unit replacement count PARTS HMa 1 EXC HMa 1 head management sensor replacement count PARTS PL...

Page 262: ...efilled ink TTL Total amount of the cumulative consumption of refilled ink INK USE2 INK BK MBK C M Y PC PM GY Consumption amount of generic ink of the currently installed ink tank Unit ml TTL Total consumption amount of generic ink of the currently installed ink tanks NINK BK MBK C M Y PC PM GY Consumption amount of refilled ink of the currently installed ink tank TTL Total consumption amount of r...

Page 263: ... 17 24 Cumulative print area of roll media equal to or larger than 17 inches but less than 24 inches data size 0 17 Cumulative print area of roll media less than 17 inches data size MEDIA SIZE1 CUT P SQ P CNT 44 60 Cumulative print area of cut sheet equal to or larger than 44 inches but less than 60 inches physical size Unit square meter square feet sheets equivalent of A4 36 44 Cumulative print a...

Page 264: ...w A chip F row B AA xxx AB xxx BA xxx BB xxx CA xxx CB xxx DA xxx DB xxx EA xxx EB xxx FA xxx FB xxx 20 EEPROM format Ver HEAD INF 2 Head installed 2nd to last 1 Date time installed last 4 times YY MM DD Display order Installed date last Installed date 2nd to last Installed date 3rd to last Installed date initial 2 Removal date time last 3 times YY MM DD Display order Last 2nd to last 3rd to last ...

Page 265: ...ck required 3 Adjust reruired PARAM0 F Parameters 1 REF Motor error 6 digits PHASE Phase 3 digits AMP Amplitude 3 digits RATE Decay rate 3 digits PARAM0 B Parameters 2 REF Motor error 6 digits PHASE Phase 3 digits AMP Amplitude 3 digits RATE Decay rate 3 digits LF SCALE adjustment value user value LF A LF8 pass LF B LF1 pass SCALE A Scale clean SCALE B Scale fast PV AUTO JUDGE Ink reduction mode O...

Page 266: ... xxxx 02 MM DD HH MM xxxx 03 MM DD HH MM xxxx 04 MM DD HH MM xxxx 05 MM DD HH MM xxxx 06 MM DD HH MM xxxx 07 MM DD HH MM xxxx 08 MM DD HH MM xxxx 09 MM DD HH MM xxxx 10 MM DD HH MM xxxx 11 MM DD HH MM xxxx 12 MM DD HH MM xxxx 13 MM DD HH MM xxxx 14 MM DD HH MM xxxx 15 MM DD HH MM xxxx 16 MM DD HH MM xxxx 17 MM DD HH MM xxxx 18 MM DD HH MM xxxx 19 MM DD HH MM xxxx 20 MM DD HH MM xxxx JAM 01 MM DD H...

Page 267: ...PARTS PL1 EXC xx PARTS Mi1 EXC xx PARTS CT1 EXC xx PARTS WF1 EXC xx PARTS WF2 EXC xx FACTORY CNT xx EXCHANGE MTC EXC xxx HEAD EXC xxx BOARD EXC M B xx PARTS CR1 EXC xx PARTS CR2 EXC xx PARTS CR3 EXC xx PARTS CR4 EXC xx PARTS CR5 EXC xx PARTS SP1 EXC xx PARTS PG1 EXC xx PARTS HMa1 EXC xx PARTS MT1 EXC xx PARTS PL1 EXC xx PARTS Mi1 EXC xx PARTS CT1 EXC xx PARTS WF1 EXC xx PARTS WF2 EXC xx DETAIL CNT...

Page 268: ...ROLL xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f MEDIA 7 MEDIA OTHE R NAME xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx NAME xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x TTL xxxxxxx x m2 xxxxxxx x sq f TTL xxxxxxx x m2 xxxxxxx x sq f ROLL xxxxxxx x m2 xxxxxxx x sq f ROLL xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxx...

Page 269: ...xx 18 YY MM DD xxxxxxxx xxx x 19 YY MM DD xxxxxxxx xxxx 20 YY MM DD xxxxxxxx xxx x 15 A x B x C x D x E x F x 16 XX XX YY MM DD XX XX YY MM DD XX XX YY MM D D 17 A xxx B xxx C xxx D xxx E xxx F xx x 18 AA xxx AB xxx BA xxx BB xxx CA xxx CB xxx DA xxx DB xxx EA xxx EB xxx FA xxx FB xx x HEAD INF 2 1 YY MM DD YY MM DD YY MM DD YY MM DD 2 YY MM DD YY MM DD YY MM D D 3 xxxxxxxx xxxxxxxx xxxxxxx x 4 xx...

Page 270: ...AM0 F REF xxxxxx xxxxxx xxxxxx xxxxxx PHASE xxx xxx xxx xx x AMP xxx xxx xxx xxx RATE xxx xxx xxx xx x PARAM0 B REF xxxxxx xxxxxx xxxxxx xxxxxx PHASE xxx xxx xxx xx x AMP xxx xxx xxx xxx RATE xxx xxx xxx xx x LF A ROLL LARGE XXX XXXX MIDDLE XXX XXXX SMALL XXX XXXX SMALLER XXX XXX X CUT LARGE XXX XXXX MIDDLE XXX XXXX SMALL XXX XXXX SMALLER XXX XXX X LF B ROLL LARGE XXX XXXX MIDDLE XXX XXXX SMALL XX...

Page 271: ...ata in the main controller PCB is copied to the MC relay PCB c Exiting the PCB replacement mode Turning off the Power button of the printer allows you to exit the PCB replacement mode For details on how to replace the PCB see DISASSEMBLY REASSEMBLY Points to Note on Disassembly and Reassembly PCBs 2 Download mode Use this mode only when updating the firmware without performing initialization This ...

Page 272: ...Chapter 7 7 54 ...

Page 273: ...Chapter 8 ERROR CODE ...

Page 274: ......

Page 275: ...Contents Contents 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Error Service Call Error 8 2 8 2 1 Code Table 8 2 ...

Page 276: ......

Page 277: ...d damages to the printer Service call errors can be cleared however by starting up the printer in the service mode The codes of warning and error and service call error are common in all models Note that some of the warnings errors and service call error described in the following tables may not appear in this printer In addition the message that appears on the screen may not be the same as what i...

Page 278: ...as been selected for Paper Mismatch Detection ON has been selected for Paper Error Skip 2 On forced printing following a mismatch resulting from the selection of the following menu option Pause has been selected for Paper Mismatch Detection This is a warning and allows continued printing Papr Size Mismatch PaprSiz Mismatch Paper mismatch size 1 Mismatch following the selection of any of the follow...

Page 279: ...age is cleared automatically after displaying for 2sec Confirmation of Paper detection sensor Media sensor sensor I O mode 1010 Problem with Printhead L R Chk printing results CheckPrintout LR Head non ejection warning Check printout possible to continue printing See 280C for detection criteria 1 Check image quality Unless there are problems with the image quality there is no need to replace the p...

Page 280: ...own environmental variable has been detected 1039 GARO W1235 GARO W1235 Setup mode Other warning A character string other than the PJL prefix has been detected while the analysis module was idle 103A GARO W1226 GARO W1226 Image mode Image processing table error No image processing table is being transmitted a required image processing table is unavailable or an image processing table contains a va...

Page 281: ...eload replace the roll paper 1053 Borderless printng not possible Check pap pos or spacer Reload replace the roll paper Check the borderless spacer 1054 PaprWidth Mismatch Paper mismatch size With Warning Indication selected for Paper Mismatch Detection in the menu settings the width of roll paper loaded and that of specified by data do not match Continued printing allowed Check driver settings Re...

Page 282: ...ading edge of paper has been located by coarse detection but not by a second round of fine detection up to 300 mm semi transparent paper This is the message when the release lever operation is not necessary Paper size not detected Reload paper Paper size not detected Lift the release lever and reload the paper Papr Size Undetected Press Online Key and Reload Paper size detection failure Cannot det...

Page 283: ...d Eject and reload the paper When small LCD 1 Cutting Error Please Cut Papr When small LCD 2 Press upper arrow Key to Release Paper Cutting failure jam detected due to a cutting failure An idle cutter unit or a cutter blade that is too blunt to cut sheet has been detected by the paper leading edge detection sequence Cannot cut paper Reload the paper Cannot cut paper Lift the release lever and relo...

Page 284: ...ever Could not detect paper size Push release lever back then pull out the cut sheet Could not detect paper size Press OK then insert roll paper straight into feed slot 2019 Cannot cut paper Lift the release lever and reload the paper Cutting failure jam detected due to a cutting failure An idle cutter unit or a cutter blade that is too blunt to cut sheet has been detected by the paper leading edg...

Page 285: ...for borderless printing Borderless printng not possible Check roll position Online Print Load Eject Change Paper Borderless printng not possible Check roll width and spacers Online Print Load Eject Change Paper 2406 Borderless printng not possible Check paper size setting Online Print Load Eject Change Paper Check Supported Paper No Borderless w This Roll Paper Borderless print data not printable ...

Page 286: ...art printing Online Key Press To Print Ink Lvl Unknown Press Online Remaining ink level unknown continued use allowed The level of ink remaining in the tank is detected when the tank cover is closed Consumption has exceeded the original ink capacity mismatch detected Refill ink may have been used In the small LCD the lower arrow points to the color in question The last 2 digits signify applicable ...

Page 287: ...lace inktank or start printing online Ink insufficient in inktank The amount of ink left in the inktank is insufficient for printing In the small LCD the lower arrow points to the correspondence color Reference There are the cases that about 5ml to 40ml ink is left in a inktank at warning occurs 9C Bk 9D C 9E M 9F Y A0 PC A1 PM A 2 MBk1 A3 MBk2 A4 GY A5 PGY A6 R A7 G A8 B 2 259C 03810104 259C 1 Re...

Page 288: ...ad Check Printhead L R Heads Revrsd Check Printheads Printhead mounted in L R opposite positions R printhead is mounted on L side Replace with a valid printhead An error has occurred but the printhead itself is not damaged so communication has been maintained properly The L R printheads cannot be interchanged 2808 No left printhead Install left printhead Printhead Left Chk L Printhead No Left Prin...

Page 289: ...zles 1 color per chip more than 0 less than 100 Check printout more than 100 less than 320 Check printhead 320 or over Replace printhead Replace printhead Error code Applicable printhead Check printout 1010 LR or single head model 1012 R printhead 1013 L printhead Check printhead 280C LR or single head model 280D R printhead 280E L printhead Replace printhead 2827 LR or single head model 2828 R pr...

Page 290: ...e of a maintenance cartridge is detected at the following timings 1 Before printing during printing twice per second at the end of printing between pages 2 Before a recovery operation during a recovery operation twice per second before opening of the ink supply valve 3 When the cartridge is removed and inserted following the occurrence of an error or warning Remove and reinstall or replace the mai...

Page 291: ...ubstrate and perform automatic band adjustment or manual adjustment 2 Make detailed band adjustment automatic 3 Check the nozzle check pattern 4 Initialize the system settings paper preferences and then add additional paper and perform automatic band adjustment detailed If the paper preferences are initialized all the paper setting would be reset to their factory defaults Cannot adjust paper feed ...

Page 292: ...830 Left printhead error Open top cover and replace the left printhead Printhead error detected L head only Displayed when restarting after detection of error 282D to prompt you to replace printhead L Replace the printhead L 2832 Hardware error 03130031 2832 Turn off printer wait then turn on again VHT leak detection error of right printhead or of a single printhead in case of VHT exceeds rated va...

Page 293: ...ed but the printer will recover normally when it is restarted 290A Hardware error 03130031 290A Turn off printer wait then turn on again HDD not connected HDD was not detected at startup Connect the HDD Check the harness Replace the HDD 2918 Power On Again Cassette Sensor Detection Error Cassette detection sensor detection failure cassette presence absence sensor No cassette has been detected duri...

Page 294: ...ode not Automatic Remove stacker and print again or cancel and change settings Print again Cancel Stacker is not ready The power supply is not supplied to the stacker The distance between the stacker and printer is not appropriate The stacker is not joined Stacker initial error Continue or stop the print If the preparation of the stacker isn t performed the error occurs again 2931 Cutting Mode not...

Page 295: ...ded Papr Diff From Spfd Size PaprWidth Mismatch 2E09 Insufficient paper for job Online Print Stop Stop Printing Load Eject Change Paper Roll Paper Please Replace Paper Level Low Replace Paper Short on roll paper All of the following conditions have been met at the start of printing ON has been selected for Remaining Roll Paper Detection Among the paper size settings coded in the print data the pap...

Page 296: ...ck the sensor I O mode 2E10 Ink tank cover is open Turn off printer wait a while and turn it on again Ink Tank Cover Close Please Tank Cover Open Close Please Ink tank cover error open continued use allowed The ink tank cover opened while performing any operation such as printing and suctioning Close the ink tank cover Check the sensor I O mode 2E11 Carriage Cover is open Carriage cover open error...

Page 297: ...fed from the specified feeder slot has been specified Check the feeder slot cassette pick up setting Wrong paper feed slot for this paper type 2E16 Wrong paper type Check paper type setting on computer Online Print Stop Stop Printing Paper Mismatch Prnt PressOnline Check Paper Press Online Paper mismatch type The data type defined in the data and the type of actually loaded paper do not match Foll...

Page 298: ...print session has fallen below the minimum size specified for that internal print session XXX x YYY Required minimum size The second and subsequent sheets of paper have been fed as a paper size different from the first sheet when adjustment was made with cut sheet XXX x YYY Required minimum size Check the paper that is actually loaded on the printer and the paper size setting of the driver Cannot ...

Page 299: ...ove paper Press Online Cannot detect papr Remove paper and press OK After loading of roll paper or cut sheet was loaded successfully Paper detection sensor Media sensor sensor detected no paper JAM2 2E27 Cannot load Press Load Eject and reload the paper Remove paper Cannot Feed Press upper arrow Key Feeding error nip release required LF out of synchronization feed motor won t rotate has been detec...

Page 300: ... roll paper has been fed when performing internal printing Load roll paper Roll printing is selected Press Load Eject and load a roll 2E36 Roll printing is selected Press Load Eject and load a roll Paper mismatch roll paper lower No roll paper was fed when internal printing with the specified roll paper lower was started Load roll paper 2E37 Roll printing is selected Paper mismatch roll paper Uppe...

Page 301: ...ng conditions are met Stop selected for Paper Mismatch Detection in menu settings Change Paper button was pressed for suspended jobs from host The paper type that has been set in the job and the type of actually fed paper do not match Continued printing allowed Replace with appropriate paper 2E45 MediaType Mismatch Paper mismatch type restart printing of suspended job It occurs when all of the fol...

Page 302: ...hen turn on again Power On Again Pump Motion Error Purge motor error A PWM duty of 100 has lasted for 200 msec in a pump operation Supplement If the motor could not be run at all or has resulted in an error after moving by a slight distance A A mechanical load error may be suspected B The motor or drive circuit may be at fault If the carriage has run more or less out of control and resulted in an ...

Page 303: ... motor or drive circuit may be at fault If the carriage has resulted in an error after moving at a constant speed The feed roller HP sensor may be at fault If the carriage has run more or less out of control and resulted in an error the encoder sensor may be at fault When FU2802 blows out on iPF6300 6400 series Replace the main controller PCB 2F2B Hardware error 03130031 2F2B Turn off printer wait...

Page 304: ... again Power On Again Multi sensor Err Faulty multisensor Light quantity adjustment of multisensor failed Or outside light entered during multisensor light quantity adjustment 1 Retry the adjustment with the effect of outside light such as that of the afternoon sun being removed 2 Check the position at which the multisensor is installed 3 Replace the multisensor 2F33 Use another paper Press Online...

Page 305: ...When the result of non ejection detection is as follows When non ejection has been detected for all nozzles of all colors The error code assuming a problem in the supply system purge system main controller PCB electric 2F41 Hardware error 03800500 2F41 Turn off printer wait then turn on again When the result of non ejection detection is as follows Complete non ejection of nozzles in 1 to 5 chip s ...

Page 306: ...the printhead 2 Replace the CR relay board 3 Check and replace the long flexible cable printed circuit 4 Replace the main controller PCB 2F4E Hardware error 03130031 2F4E Turn off printer wait then turn on again Right printhead or a single printhead Possible to occur on iPFX400 or newer models VHT leak detection error of right printhead in case of VHT exceeds rated value or falls below the rated v...

Page 307: ... turn on again Indication at ink priming error in both subtanks For iPF6400 Series 1 Replace both of the inktank units 2 Replace the main controller PCB 2F71 Hardware error 03130031 2F71 Turn off printer wait then turn on again Call for Service HW1 error 03130031 2F71 Indication at ink priming error in the left subtank For iPF6400 Series 1 Replace the left inktank unit 2 Replace the main controlle...

Page 308: ...ice mode 2 Remove and install HDD 3 Replace HDD Switch on service4 Replace HDD controller or the main controller PCB Restart after the replacement 401C ERROR E198 401C Call for service ERROR E198 401C Call For Service Faulty RTC Any error other than the two errors mentioned below has been detected while initializing the RTC at startup 1 Restart the printer in service mode 2 Replace the main contro...

Page 309: ...to clear the error 3 Replace the main controller PCB 4046 ERROR E141 4046 Call for service ERROR E141 4046 Call For Service Recovery part revolutions reaching 50 000 cycles or more Recovery part operations have reached a predetermined count Check the parts counter and replace required parts Replacement of the parts coming to the end of their useful lives is recommended Initialize the counter for t...

Page 310: ...ll for service ERROR E196 404E Call for service An EEPROM read write error has been detected in the controller portion of the firmware 1 Start in download mode to upgrade the firmware 2 Start in service mode to clear the error 3 Replace the main controller PCB 404F ERROR E144 404F Call for service Pump revolutions full The number of HP pre ejection pump revolution has reached the defined value Cle...

Page 311: ...Feb 27 2017 ...

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