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Canon imagePROGRAF PRO-6600, Online Manual


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Registering Printer's Root Certificate to Web Browser for SSL
Communication

If the printer's root certificate has not been registered to the web browser, a message to warn you that the
secure connection is not guaranteed may appear.

When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root
certificate, and then register it to the web browser. The secure connection will be confirmed and a message
will not appear. However, the message may appear depending on a web browser even after you have
registered the root certificate.

How to register the root certificate varies depending on the web browser.

Operating procedure may differ depending on the version of your web browser. For other web browser, refer
to each help.

Important

• Make sure that you have accessed to the printer IP address correctly by checking the URL field of the

•

web browser before registering the root certificate.

• If the printer is connected via IPv6 using Windows, you need to generate a server certificate using

•

Remote UI.

For details, see 

Generating Server Certificate

.

For Microsoft Edge

1.

Select 

For secure communication

 on Remote UI.

1.

2.

Select 

Download

.

2.

Downloading the root certificate is started.

3.

If confirmation screen appears, select 

Open

.

3.

Certificate

 screen is displayed.

Note

• To save the certificate file and register it, select 

Save

. To register, select 

Control Panel

 >

•

Network and Internet

 > 

Internet Options

, and register the root certificate from 

Certificates

 on

Content

 sheet.

4.

Select 

Install Certificate

.

4.

Certificate Import Wizard

 screen is displayed.

5.

Select 

Next

.

5.

6.

Select 

Place all certificates in the following store

.

6.

7.

Select 

Browse

.

7.

424

Summary of Contents for imagePROGRAF PRO-6600

Page 1: ...PRO 6600 PRO 4600 PRO 2600 PRO 566 PRO 546 PRO 526 Online Manual English...

Page 2: ...66 Loading Rolls in the Printer 69 Loading Sheets in the Printer 76 Using the Basket on the Printer Stand 82 Example Basket Configurations 87 Storing the Basket on the Printer Stand 91 Using the Roll...

Page 3: ...s Specifying an ICC Profile from the Printer Driver 145 Adjusting Brightness 147 Adjusting Contrast 148 Scaled Printing 149 Printing to Oversized Paper Sizes 151 Setting Paper Dimensions Custom Size 1...

Page 4: ...207 Printing Security Print Jobs 209 Using the Printer Hard Disk to Handle Print Jobs 211 Using Printer Hard Disk 212 Saving Print Jobs in Personal Job Boxes 214 Printing Saved Jobs 215 Deleting Save...

Page 5: ...Status from Your Computer 248 Instructions for Use Printer Driver 249 Description of Print Dialog 250 Quality Media 251 Color Options 253 Advanced Paper Settings 255 Page Processing 258 Additional Se...

Page 6: ...e 328 Specifying the Amount of Extension for Borderless Printing 332 Information about Paper 335 Paper Sizes 336 Updating paper information 338 Using Paper Other Than Genuine Paper and feed confirmed...

Page 7: ...Setting Items Using Remote UI 417 Security 419 LAN settings 420 Setting Passwords Using Remote UI 422 Registering Printer s Root Certificate to Web Browser for SSL Communication 424 Registering Printe...

Page 8: ...Align Colors 489 Manual Adjustment to Straighten Lines and Align Colors 491 Adjusting Different Colored Horizontal Streaks 493 Automatically Adjusting Different Colored Horizontal Streaks 494 Manually...

Page 9: ...ot respond even if print jobs are sent 583 Printing stops and an error message is displayed 584 Failed to Printer Driver Installation Windows 585 Removing Printer Software 586 Problems with the Printi...

Page 10: ...ed LAN 639 Searching Printer by IP Address or Host Name During Setup 640 Cannot Print over Network 643 Cannot Print over TCP IP Network 644 Cannot Print over Bonjour networks 645 Cannot Print Using Ai...

Page 11: ...t is set the trimmed paper is drawn into the roll unit 688 Paper Setting Problems 689 Paper widths with high transparency cannot be detected 690 I want to know the paper types that can be used in this...

Page 12: ...4 717 1025 718 1034 719 1035 720 1036 721 1039 722 1040 723 1051 724 1052 725 1054 726 1056 727 1057 728 1058 729 1059 730 1061 731 1200 732 1201 733 1210 734 1213 735 1214 736 1300 737 1306 738 1317...

Page 13: ...3 750 1408 751 1409 752 140A 753 140B 754 140C 755 140F 756 1468 757 1477 758 1478 759 1480 760 1481 761 1485 762 1492 763 1494 764 1495 765 1500 766 1551 767 1552 768 1570 769 1571 770 1660 771 168B...

Page 14: ...1 783 2002 784 2130 785 2131 786 2132 787 3000 788 3001 789 3006 790 3101 791 3200 792 3201 793 3250 794 3306 795 3311 796 3312 797 3313 798 3314 799 3315 800 3316 801 3317 802 3331 803 3332 804 3333...

Page 15: ...6 816 3417 817 3418 818 3419 819 3420 820 3421 821 3422 822 3423 823 3424 824 3448 825 3451 826 4107 827 4111 828 4112 829 4113 830 4114 831 4116 832 4117 833 4119 834 4120 835 4121 836 4122 837 4801...

Page 16: ...0 849 4911 850 4913 851 4920 852 4922 854 4924 855 4925 856 4926 857 4927 858 4931 859 4932 860 4933 861 4934 862 4935 863 4950 864 4952 865 4953 866 4954 867 4955 868 4956 869 5200 870 5A60 871 5B10...

Page 17: ...885 6921 886 6930 887 6931 888 6932 889 6933 890 6940 891 6941 892 6942 893 6943 894 6944 895 6945 896 6946 897 7050 898 7051 899 7052 900 8200 901 9000 902 9110 903 B20A 904 B510 905 Printer Informat...

Page 18: ...WEEE 913 Handling Precautions 927 When Repairing Lending or Disposing of the Printer 928 Specifications 929 Specifications 930 Print Area 936 Appendix 938 Online Manual 939...

Page 19: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 20: ...Trademarks and Licenses Trademarks Licenses 20...

Page 21: ...or other countries Adobe Acrobat Flash Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United St...

Page 22: ...ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE O...

Page 23: ...ght owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within t...

Page 24: ...r regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable an...

Page 25: ...hnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitt...

Page 26: ...HE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara Califor...

Page 27: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Page 28: ...IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAI...

Page 29: ...of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS...

Page 30: ...ing disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with t...

Page 31: ...S AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT...

Page 32: ...EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 14 USC Information Sciences Institute copyright notice BSD Copyright c 2017 2018 Information Sciences Institute All rights reserved Redistributi...

Page 33: ...AGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing...

Page 34: ...fornia All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code mu...

Page 35: ...of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or withou...

Page 36: ...e FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be prese...

Page 37: ...ranted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the right...

Page 38: ...ary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROV...

Page 39: ...ce appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT...

Page 40: ...butors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY...

Page 41: ...ished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDE...

Page 42: ...terials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may be used to endorse or promote products derived from this softwa...

Page 43: ...the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COP...

Page 44: ...This Apple software is supplied to you by Apple Inc Apple in your capacity as a current and in good standing Licensee in the MFi Licensing Program Use of this Apple software is governed by and subject...

Page 45: ...ARRANTIES OF NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE APPLE SOFTWARE OR ITS USE AND OPERATION ALONE OR IN COMBINATION WITH YOUR PRODUCTS IN NO EVENT SHALL AP...

Page 46: ...rce code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions an...

Page 47: ...S LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY O...

Page 48: ...nter Stand Roll Unit Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Basket on the Printer Stand Storing the Basket on the Printer...

Page 49: ...Printer Parts Front Back Side Top Cover Inside Operation Panel Printer Stand Roll Unit 49...

Page 50: ...l Holder into this slot D Roll Holder Roll Holder Set E Holder Stopper Secure the roll on the Roll Holder with this part F Release Lever To release paper retainer lift the lever G Maintenance Cartridg...

Page 51: ...use the roll holder with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 inch paper core attachment Loading Rolls on the Roll Holder PRO 6600 PRO 566 Roll Hold...

Page 52: ...Important When purchasing check the Model number 52...

Page 53: ...led Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Ink Tanks D Ink Tank Lock Lever A lever that locks the ink tank in plac...

Page 54: ...160 ml 5 4 fl oz 330 ml 11 2 fl oz 700 ml 23 7 fl oz Important When purchasing check the Model number Checking the Ink Tank Model Number 54...

Page 55: ...compatible with Hi Speed USB connections C Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between...

Page 56: ...this brush to sweep away paper dust on the platen D Cutter Blade Cutter Blade E Paper Alignment Line Align paper with this line when loading it F Carriage Moves the print head It serves a key role in...

Page 57: ...er CT 07 A round bladed cutter for automatic paper cutting This cutter blade comes with a part for securing the cutter blade during installation Replacing the Cutter Blade Important When purchasing ch...

Page 58: ...the print head B Print Head Print Head C Print Head Lock Lever Lock print head locking cover Print Head Model number PF 10 The print head is equipped with ink nozzles Replacing the Print Head Importan...

Page 59: ...the roll paper is loaded Feeding Roll Paper Manually D Cut button Cuts the paper when the roll paper is loaded Cutting Roll Paper E Touch Screen Shows printer menus as well as the printer status and...

Page 60: ...rint jobs warnings or errors Note When the printer is in Sleep mode to restore the display press the buttons on the operation panel or touch the touch screen When Operation panel lock is enabled touch...

Page 61: ...Unit A stand that holds the printer Equipped with casters to facilitate moving the printer B Basket Catches the ejected printed documents Parts of the Basket C Locking Caster The casters can be locke...

Page 62: ...oth tray that catches ejected documents D White Tag Marks indicating basket attachment orientation E Basket Rewind Button Press this button when rewinding the basket after it has been wound on the bas...

Page 63: ...ces You can use the following roll unit with this printer PRO 6600 PRO 566 Roll Unit RU 63 PRO 4600 PRO 546 Roll Unit RU 43 PRO 2600 PRO 526 Roll Unit RU 23 Parts of the Roll Unit A Roll Holder Lock S...

Page 64: ...the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direction when the paper is wound inward winding and outw...

Page 65: ...rinter On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Basket on the Printer Stand Storing the Basket on the Printer Stand Using the Roll Unit for Media Take Up Stoppin...

Page 66: ...ress ON button to turn on printer 1 The ON button lights up and the printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait momentarily appears Wh...

Page 67: ...e touch screen Check the message on the touch screen and take action as necessary The ON button and Status lamp do not light up and nothing appears on the touch screen Check the connection at the plug...

Page 68: ...n as necessary If the Status lamp is flashing white the printer is printing receiving data etc Turn off the power after the Status lamp turns off 2 Hold down the ON button for more than a second 2 Tur...

Page 69: ...e is soiled If these areas are dirty we recommend cleaning them in advance Cleaning Inside the Top Cover If Paper retention settings is set to Release the roll paper is not fed automatically For detai...

Page 70: ...requesting you to remove it After following the instructions on the screen to remove the paper go to the next step 4 Open top cover and lift output guide 4 5 Hold flanges A so that holder stopper is...

Page 71: ...y part of the roll paper is fed to the paper feed slot resulting in damage to the roll paper If the leading edge of the roll paper is cut crooked or folded it may not be fed correctly Cut the leading...

Page 72: ...paper evenly insert leading edge between roll paper and arrows A directly beneath it and feed roll paper until you hear a sound Important If the roll paper has become unwound remove the slack before...

Page 73: ...ention settings to Release on the touch screen Lift the release lever advance the roll paper until its leading edge appears on platen lower the release lever and then proceed to the next step However...

Page 74: ...atically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper When selecting Barcodes in Manage remaining roll amount and if the barcode is no...

Page 75: ...e For details on media types that you can select see Paper Information List The width of the roll paper is automatically detected by the printer when the paper is loaded When using roll paper with a u...

Page 76: ...the printer it may cause damage of the paper or jamming Note Before loading cut sheets check whether or not the inside of the top cover or the output guide is soiled If these areas are dirty we recomm...

Page 77: ...3 Select Load paper 3 4 Open top cover and lift release lever 4 Important Do not touch Linear Scale A carriage shaft B or Ink Tube Stabilizer C Touching these parts may damage them 77...

Page 78: ...orientation with the print side up between the platen D and 5 the paper retainer E When the cut paper is inserted it is automatically adsorbed onto platen surface 6 Align the paper with the paper alig...

Page 79: ...dge of the back paper alignment 7 line G Important Load the sheet so that it is parallel to the right paper alignment line F Loading paper askew will cause an error Warped paper may rub against the pr...

Page 80: ...suction it may not be sufficient to hold some types of paper against the platen well In this case use your hand to load the paper Sheets are held in place by suction through holes on the platen Althou...

Page 81: ...d in advance follow the touch screen to start printing after loading the paper 9 Select the type of loaded paper and select OK 9 Paper feeding will start Note For details on media types that you can s...

Page 82: ...sket rod tag side and then make the change If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag side into oval holes on the...

Page 83: ...pressing the basket rewind button on the right edge of the basket rod tag side and then make the change Changing Tilt of basket arm You can change the tilt of the basket arm in three steps When secur...

Page 84: ...While using the basket locking support you cannot use Printing on Large Format or Easily Damaged Paper Position 3 When using this position detach the basket locking support While using the basket loc...

Page 85: ...nter make sure both ends of the rod A are securely hooked onto the attachment parts Changing Length of basket You can adjust the basket length by rotating the basket rod tag side To shorten rotate the...

Page 86: ...tate the basket rod tag side in the opposite direction of the arrow while pressing the basket rewind button A on the right end of the basket rod tag side You can return the wound basket to its origina...

Page 87: ...cing the roll paper or using the roll unit as a take up device you must store the basket Storing the Basket on the Printer Stand If the printed materials collected are damaged or folded select Eject c...

Page 88: ...l paper by hand Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer and extend the basket arm as far as possible at the angle shown to achie...

Page 89: ...pairs of attachment locations on the front of the printer extend the basket arm as far as possible in the angle shown Next adjust the length so that the basket is pulled into this position Important...

Page 90: ...may curl or bend during ejection In this case straighten out the paper Printed documents may be damaged if the paper is curled or bent Depending on the paper the paper may be caught between the outpu...

Page 91: ...basket position first release and rewind the basket If it is not released and rewound the change may not be performed smoothly or the basket may be damaged If you are changing the angle of the basket...

Page 92: ...92...

Page 93: ...Using the Roll Unit for Media Take Up Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit 93...

Page 94: ...ttings in the Printer Driver Windows Reflect Roll Unit Settings in the Printer Driver macOS If you change the roll unit from a take up device to a feed device first cut the paper that has been taken u...

Page 95: ...it to the printer a screen confirming whether or not to remove the roll paper appears If you select Yes the roll paper is positioned so that it can be removed and the roll unit changes to a take up de...

Page 96: ...message and select ON 4 Note If you change the mode without cutting the roll paper with the printer s cutter a screen confirming whether or not the paper taken up has been cut appears after you selec...

Page 97: ...Paper from the Roll Unit Paper winding is possible until the outer diameter of the wound paper is the same as the outer diameter of the holder stopper 1 Store basket 1 Storing the Basket on the Print...

Page 98: ...th a gap between the holder stopper and the paper Always use a paper core for winding that is the same thickness or is thicker than the roll paper s paper core If you use a paper core that is thinner...

Page 99: ...nge Roll Holder Lock switch on roll unit to release position 6 7 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 7 left and right guide grooves B and loa...

Page 100: ...Change Roll Holder Lock switch on roll unit to locked position 8 9 Change the feed flap switch on top of the roll unit so that the switch indicator A is aligned 9 with B position on the take up icon 1...

Page 101: ...ll 11 Follow these steps to secure the leading edge of the roll paper to the paper core with tape 11 If message appears on touch screen to confirm whether or not to advance paper automatically so it c...

Page 102: ...also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper co...

Page 103: ...you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the...

Page 104: ...1 Manually advance roll paper or start printing and wait for leading edge of roll paper to reach 1 roll unit Feeding Roll Paper Manually 2 Hold center of leading edge of roll paper align right edge of...

Page 105: ...the roll paper lift up When rewinding heavyweight paper use strong adhesive tape to fasten it Otherwise a rewinding problem may result If you use a paper core narrower than the paper to be wound adju...

Page 106: ...e Auto Take up lamp lights up instead The winding preparation is complete During printing the winding starts Before printing the winding starts at the same time as the printing Important When winding...

Page 107: ...be careful when using easily damaged roll paper because the roll paper touches the roller when paper is cut 1 Select the paper setting display area on Home screen 1 2 Select the Roll paper 1 area 2 3...

Page 108: ...ile holding trailing edge of printed paper press Take up or Rewind button to wind 7 printed paper Apply adhesive tape to the rewound paper to hold it in place if necessary Important Be careful not to...

Page 109: ...r stopper lever A towards to release the lock and while holding the 10 end plate B remove holder stopper from the roll holder 11 Remove printed material that has been taken up from roll holder for eac...

Page 110: ...op during printing the behavior of the printer varies depending on the current status You tap Stop before printing starts A confirmation message is displayed To cancel the print job select Yes You tap...

Page 111: ...te all printing is not executed To restore normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing...

Page 112: ...ging and Horizontal Banners Large Format Printing See more Printing from Computer macOS Printing with Easy Setup Basics Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custo...

Page 113: ...Managing Print Jobs Handling Print Jobs Using the Printer Hard Disk to Handle Print Jobs 113...

Page 114: ...aper Sizes Setting Paper Dimensions Custom Size Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Changing the Clear Coating Settings Printing Hanging and Horizontal Banners L...

Page 115: ...on 1 2 Load paper on the printer 2 Set roll paper or cut sheet 3 Select the printer 3 Select your model from the Printer list in the Print Dialog 4 Select the paper size 4 For Paper Size select the pa...

Page 116: ...Preset to register the specified settings See Paper Information List for Canon authentic paper or Canon output check paper 7 Select the paper source 7 For Paper Source select the setting that matches...

Page 117: ...the printer Important If cut sheet is selected for the paper source Roll Paper Width is grayed out and cannot be set 11 Complete the setup 11 Click Print When you execute print the document will be p...

Page 118: ...Copies in the Print Dialog 2 Select Paper Handling 2 3 Check the Collate Sheets check box when you are specifying multiple copies in the 3 Copies box Turn on Collate Sheets to print all the pages of a...

Page 119: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number...

Page 120: ...Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls Reflect...

Page 121: ...in this way is called 2 level roll switching For instructions on setting the paper see Setting the Paper Rolls in the Printer According to the Intended Use For the 2 level roll switching procedure see...

Page 122: ...per and on the lower trays Setting the paper Example 1 Paper feeding tray Roll Width Media Type Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Setting the...

Page 123: ...Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 123...

Page 124: ...edia type 3 For Media Type select the same paper type loaded in the printer If Auto Use Printer Settings is selected the paper configured in printer settings is printed Important If the lower roll uni...

Page 125: ...ll occur when attempting to print if the vertical length of the document does not fit in the width set in Roll Paper Width Therefore to use this function correctly set Roll Paper Width to the width of...

Page 126: ...nded roll paper Before printing confirm that the setting in the operation panel is set to Identify size 2 level roll switching is not possible when the paper rolls being fed on the platen are not comp...

Page 127: ...Note If Error or On hold are displayed replace the paper to match the requirements of the print job In order to minimize paper waste it is recommended that you configure the operation panel on the Pr...

Page 128: ...s the paper width specified for the print job only when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the...

Page 129: ...r the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of suffic...

Page 130: ...r paper roll 2 have a width matching the one specified for the print job To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll width ha...

Page 131: ...lowing cases neither roll 1 nor roll 2 are being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When th...

Page 132: ...e printer driver so that they reflect those in the printer unit 1 Open System Settings and select Printers Scanners 1 2 Select the name of your model from the list of printers and click Options Suppli...

Page 133: ...rint Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting...

Page 134: ...color balance The procedure for adjusting color balance is as follows 1 Select Color Options from Printer Options in the Print Dialog 1 2 Adjust color balance 2 There are individual sliders for Cyan M...

Page 135: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 135...

Page 136: ...se Printer Settings is selected for Media Type Custom cannot be selected 3 Setting the print quality level 3 Move the Quality slider to select the print quality level Important Certain print quality l...

Page 137: ...in the Print Dialog 1 2 Set black and white photo printing 2 Check the Black and White Photo Print check box 3 Complete the setup 3 Click Print When you execute print the document is converted to gra...

Page 138: ...on is as follows 1 Select Color Matching from Printer Options in the Print Dialog 1 2 Select color correction 2 Select the item below that matches your purpose ColorSync Perform color correction using...

Page 139: ...atching is selected Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Prin...

Page 140: ...data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Me...

Page 141: ...ows you to identify and specify ICC profiles use an ICC profile for printing with that application software and select setting items that manage colors The procedure for adjusting colors with the prin...

Page 142: ...ellow and adjust Brightness and Contrast settings 6 Complete the setup 6 Click Print When you execute print the printer driver adjusts the colors when printing the data Related Topics Setting the Prin...

Page 143: ...ect color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself be sure to select colo...

Page 144: ...ou execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjus...

Page 145: ...correction 2 Select ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic or Printing Paper ICC Profile the printer will not be able to print...

Page 146: ...Adjusting Brightness Adjusting Contrast 146...

Page 147: ...brightness 2 Moving the Brightness slider to the right brightens the colors and moving the slider to the left darkens the colors You can also directly enter a value linked to the slider Enter a value...

Page 148: ...ions from Printer Options in the Print Dialog 1 2 Adjust the contrast 2 Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can...

Page 149: ...ling factor in the Scale box and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup 3 On the Print Dialog click Print When you execute print...

Page 150: ...nting 2 For Fit Roll Paper Width select On Bordered or On Borderless Note Depending on the Paper Size settings the settings you can choose will differ When selecting XXX oversize from Paper Size On Bo...

Page 151: ...printing The procedure for printing with oversize is as follows 1 Select oversized paper size 1 In the Print dialog select XXX oversize for Paper Size 2 Select Quality Media from Printer Options 2 3 S...

Page 152: ...paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to widt...

Page 153: ...The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If th...

Page 154: ...Options in the Print Dialog 1 2 Select the paper source 2 Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source 3 Select Page Processing from Printer Options 3 4 Select p...

Page 155: ...Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on Roll Paper 155...

Page 156: ...om Sizes and setting all Margins values to 0 mm Next choose Page Processing Fit Roll Paper Width and select On Borderless If you try to set borderless printing in Page Processing Banner Printing and P...

Page 157: ...Paper Settings and set Dry Time Between Pages to a higher value The following roll paper supports borderless printing Paper Sizes If margins are formed on the left and right of the document adjust th...

Page 158: ...ed by filling in the entire surface of the paper Important If you try to set borderless printing in Page Processing Banner Printing and Print Centered will be displayed in gray and you will not be abl...

Page 159: ...Paper Settings and set Dry Time Between Pages to a higher value The following roll paper supports borderless printing Paper Sizes If margins are formed on the left and right of the document adjust th...

Page 160: ...borderless printing by enlarging or reducing documents to match paper size is described below 1 Select the paper size for whole surface borderless printing 1 Select XXX Borderless from Paper Size in t...

Page 161: ...s recommended to take measurements and cut in the correct positions Printing Full Size without Margins on Three Sides The procedure for three sided borderless printing in the same size as the original...

Page 162: ...erless printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper If you require particularly high quality go to Automatic Cutting under Advanced...

Page 163: ...Note When using applications that allow you to set margins set margins to 0 mm 163...

Page 164: ...e Print Dialog 1 2 Set clear coating 2 Select the Clear Coating item that matches your purpose see below for the selections Auto The printer automatically sets the areas to be clear coated and whether...

Page 165: ...rall or None is selected and the media type is changed to one that cannot use Overall or None the clear coating setting is changed to Auto If you selected None in Clear Coating Chroma Optimizer CO ink...

Page 166: ...ions 3 4 Select roll paper width 4 Set Roll Paper Width to the width of the roll paper loaded in the printer 5 Selecting On Bordered or On Borderless for Fit Roll Paper Width 5 Important When using th...

Page 167: ...Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 167...

Page 168: ...re for lining up and printing multiple documents is as follows 1 In Print dialog select Canon imagePROGRAF Free Layout for PDF 1 Canon imagePROGRAF Free Layout is started Canon imagePROGRAF Free Layou...

Page 169: ...Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select Page Pr...

Page 170: ...in the Print Dialog 1 2 Set the number of original you print on one page 2 In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items 3 Layout Directio...

Page 171: ...lly Turn this on to reverse left and right of the document 4 Complete the setup 4 Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specif...

Page 172: ...ng the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered the top bottom left and right margins can all be printed evenly The procedure fo...

Page 173: ...n the center of paper 7 Check the Print Centered check box 8 Complete the setup 8 Click Print When you print the printer automatically lays out the document to the center of the page and then prints i...

Page 174: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 174...

Page 175: ...ing from Printer Options in the Print Dialog 1 2 Selecting Paper Saving 2 Select the Rotate Page 90 degrees check box 3 Complete the setup 3 Click Print When you print you can rotate a portrait docume...

Page 176: ...in the Print Dialog 1 2 Select the paper source 2 Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ depending on the lower...

Page 177: ...urce select the item below that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll 2 F...

Page 178: ...ic Cutting select the setting that matches your purpose Yes The roll paper is cut automatically after printing None The roll paper is not cut after printing Print Cut Guideline Cut guidelines are prin...

Page 179: ...Requirement The Mac and the printer must be connected by one of the following methods Connected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by...

Page 180: ...ms when using AirPrint The display of the settings screen may differ depending on the application software you are using Deleting Print Job Use Stop button from printer to cancel the print job Restric...

Page 181: ...iver or AirPrint the print quality settings may differ depending on the type of paper you are printing Excluding some types of paper Standard for Canon IJ printer driver corresponds to Draft in AirPri...

Page 182: ...Printing from Printer Printing Data Saved on USB Flash Drive 182...

Page 183: ...ich conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically an...

Page 184: ...number of copies B Preview B Select to preview an image of the printout on the preview screen Specify the pages to preview and print only specific pages C Print settings C Select to check or change s...

Page 185: ...5 Select Start 5 The printer starts printing Note On the displayed screen select Yes to return to step 4 or select No to return to the HOME screen 185...

Page 186: ...rom Smartphone Tablet For more on printing from a device refer to the device s or application s instruction manual Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device Ai...

Page 187: ...running the latest version of iOS iPadOS Requirement The iOS device and the printer must be connected by one of the following methods Connected to the same network over a LAN Connected directly witho...

Page 188: ...Menu options appear 4 Tap Print 4 5 Select your model name from Printer on Printer Options 5 188...

Page 189: ...t the printer is connected to the network You cannot use AirPrint if Bonjour settings of printer are disabled Check LAN settings of printer and enable Bonjour settings Refer to Cannot Print Using AirP...

Page 190: ...t dialog part of the image may not fit on the paper If printing cut sheet the bottom edge of the image may be cut out If printing cut sheet feed the paper vertically If the paper is fed horizontally i...

Page 191: ...8 Select Use authentication check box and Set change password check box and then 8 enter a user name and password The user name and password you enter in this step are used for FTP authentication Ente...

Page 192: ...ent setting methods Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1 Place the copy on the platen glass or feeder of imageRUNNER ADVANCE 1 2 Select Scan and Send 2 3 Selec...

Page 193: ...er folderN in Folder Path N represents the print setting number specified in the Direct print settings from FTP screen on the printer For example to enter the pathname for Print settings 1 enter folde...

Page 194: ...pact and Encrypt check boxes 10 Specify the settings as necessary 10 Important Select 300x300 dpi or 600x600 dpi as the resolution 11 Press Start 11 If you are placing your originals on the platen gla...

Page 195: ...Scanned originals are sent to the printer and printing starts Note It is recommended to register the setting contents in Favorite Settings 195...

Page 196: ...r Width 1 Select Paper settings 1 2 Select Enlarge Reduce 2 3 Select Fit paper size 3 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image...

Page 197: ...300 dpi Select when printing at 300 dpi Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format Important When scan...

Page 198: ...Setting scale percentage 1 Select Paper settings 1 2 Select Enlarge Reduce 2 3 Select Scaling 3 4 Select the scaling input area A on the displayed screen 4 198...

Page 199: ...tion conversions refer to Reference for Magnification 6 Select OK on the displayed screen 6 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the...

Page 200: ...283 200 A0 400 283 ANSI format Original size Letter 8 5 x 11 Legal 8 5 x 14 Ledger 11 x 17 Output size C 200 157 129 D 258 242 200 E 400 314 258 ARCH format Original size A B Output size A 100 66 B 1...

Page 201: ...in Personal Job Boxes Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Pas...

Page 202: ...Handling Print Jobs Deleting Print Jobs Priority Printing Printing Pending Jobs Printing Security Print Jobs 202...

Page 203: ...1 Select Job management on HOME screen 1 2 Select Print job 2 3 In the list select the target job 3 Note Select Del selected to delete multiple jobs at one time 4 Select Delete 4 5 Confirm the messag...

Page 204: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Delete 5 6 Confirm the message and select Yes 6 204...

Page 205: ...nt job with the icon pending print job see Printing Pending Jobs For the operation of the print job with the icon security print job see Printing Security Print Jobs Using Operation Panel 1 Select Job...

Page 206: ...3 Select Print job 3 4 In the list select the target job 4 5 Select Prioritize 5 206...

Page 207: ...the Printer Loading Roll Paper in the Roll Unit Loading Sheets in the Printer This operation is available using the operation panel or Remote UI Using Operation Panel Using Remote UI Note As long as y...

Page 208: ...Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select print job with icon on the left 4 5 Select Release 5 208...

Page 209: ...int jobs Note The security print job remains saved as a normal pending job until you enter the PIN code using the operation panel or Remote UI In this case the printer processes the next job in the qu...

Page 210: ...6 Select OK 6 PIN authentication successful is displayed and printing starts Note The security print job is deleted after printing 210...

Page 211: ...obs Deleting Saved Jobs Moving Saved Jobs Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming P...

Page 212: ...nfigure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by selecting Additional Settings in Printer Options of the printer properties dialog Print Per...

Page 213: ...for common job box Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and...

Page 214: ...f data to be saved specify how to name saved print jobs 5 To use the file name select Use file name Otherwise select Enter name and enter a name in Name 6 Select a personal job box in Job Box 6 Note S...

Page 215: ...el 1 Select Job management on HOME screen 1 2 Select Saved job 2 3 In the list select the target job box 3 Note If an administrator password is set enter the password 4 Select Job list 4 5 In the list...

Page 216: ...Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note If an administrator password is set enter the password 5 In the list select the target job 5 6...

Page 217: ...job 2 3 In the list select the target job box 3 Note If an administrator password is set enter the password 4 Select Job list 4 5 In the list select the target job 5 6 Select Delete 6 7 Confirm the me...

Page 218: ...6 Select Edit 6 7 Select Delete 7 8 Select Yes 8 218...

Page 219: ...s from being deleted move them from common job box to personal job boxes Using Printer Hard Disk 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list...

Page 220: ...ta Specifying Output Method Perform settings for printing or saving print job 1 Select Printer settings on HOME screen 1 2 Select Hard disk settings 2 Enter administrator password if it is enabled 3 S...

Page 221: ...2 Select Hard disk settings 2 Enter administrator password if it is enabled 3 Select Save first and print 3 4 Select ON 4 221...

Page 222: ...which you have selected Print in Output Method in the printer driver are deleted from common job box after printing Use this function when printing highly confidential documents Important The administ...

Page 223: ...lt no passwords are set for personal job boxes A password cannot be set for common job box Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords the...

Page 224: ...n names to personal job boxes 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal...

Page 225: ...ved jobs can be printed by job box as follows 1 Select Job management on HOME screen 1 2 Select Saved job 2 3 In the list select the target job box 3 Note Enter the password if the personal job box ha...

Page 226: ...llows 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal job box has it 5 In the...

Page 227: ...on job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Ope...

Page 228: ...anel or Remote UI Using Operation Panel 1 Select Printer information on HOME screen 1 2 Select Hard disk information 2 The free hard disk space job box free space appears Using Remote UI 1 Start up Re...

Page 229: ...macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 229...

Page 230: ...formation in Printer Driver Correcting Media Information in Printer Driver When Printer Used in Shared Environment Confirm the Printer Paper Information Setting Accounting Information Set a PIN Code f...

Page 231: ...se different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Di...

Page 232: ...s as follows 1 Select Quality Media from Printer Options in the Print Dialog 1 2 Select Print Preview 2 Select the Print Preview check box 3 Complete the setup 3 Click Print When executing printing st...

Page 233: ...name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in th...

Page 234: ...g 1 Select Page Setup from the File menu of the application software 1 The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print...

Page 235: ...ypically select Page Setup from the File menu of your application software Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a...

Page 236: ...you click Add Printer a dialog for specifying the printer opens Presets You can save or delete the settings of the Print dialog Copies You can set the number of copies to be printed Note You can set...

Page 237: ...Paper Settings Specifies detailed print settings that match the media type loaded in the printer Page Processing You can configure the detailed settings when printing to roll paper and adjust the amou...

Page 238: ...ther or not the printer media information needs to be updated a message will be displayed If the printer media information is up to date click OK and finish updating media information If the informati...

Page 239: ...rmation update is required but cannot carry out the update itself When you have added deleted or edited media using administrative tools the Media Configuration Tool but have not updated the media inf...

Page 240: ...displayed If the printer media information is set correctly click OK and finish correcting media information If the information needs to be corrected follow the below steps to do so 3 Correct media in...

Page 241: ...can check the size and type of paper that was set to the printer 1 From the Remote UI select Printer status 1 2 Check printer s paper information 2 The size and type of the media set on the printer ma...

Page 242: ...op up menu select Accounting 1 2 Set Account ID 2 Set an Account ID as necessary Account ID Department Project number Enter the Account ID Department or Project number to be set Enter the ID by using...

Page 243: ...s from Printer Options in the Print Dialog 1 2 Set the PIN code 2 Place a checkmark next to Set PIN for printing and enter a one to seven digit number in PIN 3 Complete the setup 3 Click Print When yo...

Page 244: ...e remaining Delete unnecessary print jobs from the print status check screen 1 Open System Settings and select Printers Scanners 1 2 Select your model and then click Printer Queue 2 The print status c...

Page 245: ...u can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printing a...

Page 246: ...items from the pop up menu Media Information Gets the latest media information from the printer and updates the media information in the printer driver Accounting Allows you to set IDs for each job an...

Page 247: ...ty2 follow the steps below 1 Open System Settings and select Printers Scanners 1 2 Start the Canon IJ Printer Utility2 2 Select your model from the printer list and click Options Supplies Click Open P...

Page 248: ...and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon will appear Ink model number You can look up the correct ink tank for your printer Main...

Page 249: ...The following functions cannot be used in macOS though they can be used in Windows computers Poster Printing Stamp Printing Depending on the macOS version or the application you are using the print d...

Page 250: ...Description of Print Dialog Quality Media Color Options Advanced Paper Settings Page Processing Additional Settings 250...

Page 251: ...Select the source from which paper is supplied Roll Paper Auto Depending on the paper settings on the printer driver and the paper information registered to the printer the printer automatically deter...

Page 252: ...to use when selecting Canon Color Matching in Color Matching Perceptual Photo Reproduces colors of general photos naturally and features smooth gradation In addition selecting this setting allows you...

Page 253: ...rengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Adjusting...

Page 254: ...x is selected for Quality Media With the Quality Media of Media Type depending on the type of paper selected Tone X and Y are grayed out and cannot be set For paper for which Tone X and Y can be used...

Page 255: ...conds 1 minute 3 minutes 5 minutes 10 minutes 30 minutes 60 minutes After printing is over documents are ejected after the set time has elapsed Dry Time Between Scans Allows you to set the interval be...

Page 256: ...cut automatically or to have cut lines printed on the paper The following settings can be configured for automatic cutting Yes Applies the settings configured in the operation panel of the printer un...

Page 257: ...int quality For paper for which Overall or None can be used select the paper you want to use from Paper Information List and check the information If Overall or None is selected and the media type is...

Page 258: ...documents with several pages as one continuous document When you do this the spaces between the pages will be removed Fit Roll Paper Width The printer automatically expands or reduces the document to...

Page 259: ...Extension slider bar Drag to slider bar to the right to increase the extension amount and to the left to decrease the extension amount Print Centered Prints document in center of paper Note Depending...

Page 260: ...to seven digit number Print after reception is complete This can be set when selecting Print If you check this printing will start after the print job is received This prevents a decrease in print qu...

Page 261: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 261...

Page 262: ...olved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges inc...

Page 263: ...dure to delete the unnecessary Canon IJ Printer from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights 1 Open System S...

Page 264: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using macOS log on with the account of the...

Page 265: ...Agreement you cannot install this software 4 Selecting the install destination 4 If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation 5...

Page 266: ...ing Automatically Switch Rolls Remove Jammed Roll Paper Handling sheets Loading Sheets in the Printer Removing Sheets Printing From a Desired Starting Point Remove a Jammed Sheet Paper Settings Changi...

Page 267: ...r Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed...

Page 268: ...ding Roll Paper in the Roll Unit Removing the Roll from the Printer Removing Roll Paper from the Roll Unit Removing Rolls From the Roll Holder Feeding Roll Paper Manually Cutting Roll Paper Cutting Ro...

Page 269: ...ury Important When handling the roll be careful not to soil the printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printin...

Page 270: ...gn 3 Inch Paper Core Attachment tabs A with Roll Holder 2 holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of 3 roll Insert firmly...

Page 271: ...h core paper align 3 Inch Paper Core Attachment tabs A with holder stopper 4 holes B and insert firmly 5 Insert holder stopper from left into roll holder as shown and then while holding the end 5 plat...

Page 272: ...e is soiled If these areas are dirty we recommend cleaning them in advance Cleaning Inside the Top Cover If Paper retention settings is set to Release the roll paper is not fed automatically For detai...

Page 273: ...requesting you to remove it After following the instructions on the screen to remove the paper go to the next step 4 Open top cover and lift output guide 4 5 Hold flanges A so that holder stopper is o...

Page 274: ...y part of the roll paper is fed to the paper feed slot resulting in damage to the roll paper If the leading edge of the roll paper is cut crooked or folded it may not be fed correctly Cut the leading...

Page 275: ...paper evenly insert leading edge between roll paper and arrows A directly beneath it and feed roll paper until you hear a sound Important If the roll paper has become unwound remove the slack before l...

Page 276: ...ntion settings to Release on the touch screen Lift the release lever advance the roll paper until its leading edge appears on platen lower the release lever and then proceed to the next step However i...

Page 277: ...atically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper When selecting Barcodes in Manage remaining roll amount and if the barcode is no...

Page 278: ...e For details on media types that you can select see Paper Information List The width of the roll paper is automatically detected by the printer when the paper is loaded When using roll paper with a u...

Page 279: ...nside the Top Cover If using the roll unit as the feed device depending on the basket position the ejected roll paper s cut end enters the roll unit and may cause a paper jam or affect the print quali...

Page 280: ...u to remove it After following the instructions on the screen to remove the paper go to the next step 4 Change Roll Holder Lock switch on roll unit to release position 4 5 Hold flanges A so that holde...

Page 281: ...per is cut crooked or folded it may not be fed correctly Cut the leading edge of the roll paper with scissors or the like and straighten it Load the roll paper so that it is not loaded in the opposite...

Page 282: ...Lock switch to locked position the roll paper cannot be fed automatically 7 Change feed flap switch on top of roll unit to feed icon position on the left 7 When selecting Enable in Roll paper auto fe...

Page 283: ...end wearing clean cloth gloves when handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between...

Page 284: ...tically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper When selecting Barcodes in Manage remaining roll amount and if the barcode is not...

Page 285: ...e For details on media types that you can select see Paper Information List The width of the roll paper is automatically detected by the printer when the paper is loaded When using roll paper with a u...

Page 286: ...me screen 1 2 Select the Roll paper 1 area 2 3 Select Remove paper 3 4 Select Yes 4 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barco...

Page 287: ...en top cover and lift output guide 5 6 Using both hands rotate the Roll Holder in the direction of the arrow to rewind the roll 6 7 Hold Roll Holder by its flanges A and remove from roll holder slot 7...

Page 288: ...Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 8 Lower output guide and close top cover 8 288...

Page 289: ...area on Home screen 1 2 Select the Roll paper 2 area 2 3 Select Remove paper 3 4 Select Yes 4 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel m...

Page 290: ...hands rotate roll holder in direction of arrow to rewind roll paper 5 6 Change Roll Holder Lock switch on roll unit to release position 6 7 Hold roll holder by its flanges A and remove from roll holde...

Page 291: ...Note For instruction on removing the roll paper from the roll holder see Removing Rolls From the Roll Holder 291...

Page 292: ...towards to release the lock and while holding the 1 end plate B remove holder stopper from the roll holder 2 Remove roll holder from roll paper 2 3 To remove 3 Inch Paper Core Attachment press tabs A...

Page 293: ...l in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality whe...

Page 294: ...d cut 3 4 Tap or touch Advance and Rewind to move roll paper forward or back 4 Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the rol...

Page 295: ...d or back 4 Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any f...

Page 296: ...aper when holding printed documents before cutting If the paper rises it may affect the printing quality or cause rough cut edges 1 Print the job 1 When printing is finished the printer will stop with...

Page 297: ...scissors or the like 3 4 Select OK 4 After the roll is rewound it stops automatically Manual for paper of which the leading edge rubs the print head 1 Select the paper setting display area on Home sc...

Page 298: ...ce or Rewind and align paper s leading edge with position A 4 5 Print the job 5 The printer stops advancing the paper after printing 6 Select Advance paper 6 Roll paper is fed to the specified cut pos...

Page 299: ...7 Cut the roll paper manually with scissors or the like 7 8 Select OK 8 After the roll is rewound it stops automatically 299...

Page 300: ...n the roll unit and print on while automatically changing between Roll 1 and Roll 2 depending on the print job For details on how to switch between Roll 1 and Roll 2 see How to Switch Paper Rolls Wind...

Page 301: ...Handling sheets Loading Sheets in the Printer Removing Sheets Printing From a Desired Starting Point Remove a Jammed Sheet 301...

Page 302: ...the printer it may cause damage of the paper or jamming Note Before loading cut sheets check whether or not the inside of the top cover or the output guide is soiled If these areas are dirty we recomm...

Page 303: ...3 Select Load paper 3 4 Open top cover and lift release lever 4 Important Do not touch Linear Scale A carriage shaft B or Ink Tube Stabilizer C Touching these parts may damage them 303...

Page 304: ...rientation with the print side up between the platen D and 5 the paper retainer E When the cut paper is inserted it is automatically adsorbed onto platen surface 6 Align the paper with the paper align...

Page 305: ...dge of the back paper alignment 7 line G Important Load the sheet so that it is parallel to the right paper alignment line F Loading paper askew will cause an error Warped paper may rub against the pr...

Page 306: ...uction it may not be sufficient to hold some types of paper against the platen well In this case use your hand to load the paper Sheets are held in place by suction through holes on the platen Althoug...

Page 307: ...d in advance follow the touch screen to start printing after loading the paper 9 Select the type of loaded paper and select OK 9 Paper feeding will start Note For details on media types that you can s...

Page 308: ...paper setting display area on Home screen 1 2 Select the Manual area 2 3 Select Remove paper 3 4 Check the contents of the message and select Yes 4 5 When instructions for removing sheet appear on tou...

Page 309: ...6 Lower release lever 6 309...

Page 310: ...HOME screen 1 2 Select Paper related settings 2 3 Select Advanced paper settings 3 4 Select the paper type 4 5 Select Detect paper width 5 6 Select Disable 6 Load paper in the desired position to star...

Page 311: ...4 Lift release lever 4 311...

Page 312: ...edge of paper aligned with extended line of paper alignment line 5 A on right side of printer and position from which to start printing aligned with groove B at far end of platen 6 Lower release lever...

Page 313: ...7 When screen for selecting paper size appears select size of paper loaded 7 313...

Page 314: ...h Keeping Track of the Amount of Roll Paper Left Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Specifying the Ink Drying...

Page 315: ...media type each time you set the paper Media type selection method If you continue using the same type of paper and set Media type selection method to Use current media type when you load paper the me...

Page 316: ...orrect paper type If this setting does not match the loaded paper it may cause feed errors and affect printing quality Note For details on media types see Paper Information List When the release lever...

Page 317: ...ote Specify the roll paper length when you have set Manage remaining roll amount to Barcodes Keeping Track of the Amount of Roll Paper Left 1 Select paper settings display area on Home screen 1 2 Sele...

Page 318: ...on the roll is not detected enter the type and length of paper on the operation panel The length of the paper at this time can be set in Roll length change default Setting the Default Value of the Am...

Page 319: ...ngth is not correct enter a correct length When you want to change the length remaining amount of default value follow the steps below 1 Select paper settings display area on Home screen 1 2 Select pa...

Page 320: ...left may not be estimated correctly There is an error in the estimated amount of paper remaining and it may be out of paper during printing When using the paper which is not listed in Paper Informatio...

Page 321: ...ith User cut select Yes or Print Cut Guideline in Automatic Cutting in the printer driver Eject cut or User cut is the preset selection in Cutting mode for some types of paper For this paper we recomm...

Page 322: ...k has dried and then cutting the paper After printing select Cut paper and cut the roll paper on the cutter blade Cutting Roll Paper after Printing User cut Select this if the paper cannot be cut on t...

Page 323: ...ion of paper leading edge is set to Do not detect printing will start at the position at which the roll was set for the first printing after replacing a roll Thus the margin of the paper leading edge...

Page 324: ...ding edge of the paper straight when loading a paper roll by using Trim edge first in the operation panel menu Follow these steps to change the Trim edge first setting 1 Select paper settings display...

Page 325: ...depends on the type of paper For more information see Paper Information List Paper Information List On Input Length The paper is cut at the specified length when the roll paper is loaded The range of...

Page 326: ...head You can set Cut dust reduction according to the media type A The ink is coated B Cut Position Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or l...

Page 327: ...3 Select Paper settings 3 4 Select Advanced 4 5 Select Cut dust reduction 5 6 Select ON 6 327...

Page 328: ...ows Advanced Paper Settings macOS Note If the cutter touches the print surface on which the ink is not dry the paper surface may become scratched or soiled or the paper surface may rub when the paper...

Page 329: ...time 6 7 Select a setting from the menu 7 Pausing Between Pages Specify the waiting time between printing one page and ejecting the paper If there is a next page it will be printed after the ink dryi...

Page 330: ...he menu 6 Pausing on the last page during take up When you use a roll unit mode as a take up you set the wait time after you print the last page If you have the next page to print cancel the drying ti...

Page 331: ...menu 6 Note Under Pause timing priority you can specify the prioritized pause time when the roll unit is used as a take up device To prioritize the waiting time between printing each page and paper ej...

Page 332: ...ufficient width The procedure for specifying the amount of extension differs depending on Paper with recommended width and Paper of sufficient width Specifying Amount of Extension for Paper with recom...

Page 333: ...e width of the original is set to be slightly smaller than the paper and there are margins on the left and right You can reduce the margins by increasing the amount of extension On the other hand if t...

Page 334: ...to 8th on the output pattern and select the number that has the appropriate amount of extension Note The larger the set adjustment value the wider the printed range After setting we recommend to perf...

Page 335: ...r Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed...

Page 336: ...Roll 841 0mm B1 B2 Roll 728 0mm 24 in Roll 609 6mm A1 A2 Roll 594 0mm B2 B3 Roll 515 0mm 17 in Roll 431 8mm 14 in Roll 355 6mm 10 in Roll 254 0mm Minimum Paper Length 4 00 in 101 6 mm Excludes cloth c...

Page 337: ...52 4 mm PRO 2600 PRO 526 24 02 in 610 0 mm to 6 00 in 152 4 mm Minimum Paper Length 8 00 in 203 2 mm Maximum Printable Length 5 2 feet 1 6 m Thickness 3 mil 0 07 mm to 31 mil 0 8 mm Note For details o...

Page 338: ...following Media Configuration Tool Guide Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A compute...

Page 339: ...select the media type in the operation panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the...

Page 340: ...purpose paper settings Note For the available paper types see Paper Information List For instructions on selecting the media type with the operation panel see Changing the Type of Paper For instructi...

Page 341: ...media type to the operation panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Important For details on how to select the added media type...

Page 342: ...e UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Ma...

Page 343: ...Sharing the Printer on a Network macOS 343...

Page 344: ...Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer s Hard Disk Status...

Page 345: ...o the screen with detailed information and operations Notification Messages B Network Displays the current network status Select to display the basic network information or to change the network setti...

Page 346: ...ly turns on when the top cover is opened or during printing ON Always on OFF Always off D Stop button Cancels print jobs in progress and ends the ink drying period E Ink Display Area Displays the ink...

Page 347: ...ur finger such as a ballpoint pen pencil fingernail or other object with a sharp tip Do not operate the touch screen with wet or dirty hands Do not place objects on top of the touch screen Do not plac...

Page 348: ...low or there is another notification New notice appears in the printer information display area Select this to display the Notice list screen to view messages Select a message to display the message...

Page 349: ...Back Displays the screen before the current screen Stop Cancels print jobs in progress and ends the ink drying period 349...

Page 350: ...ing Ink icon Current estimated ink levels Replace Order ink now Paper settings This menu is displayed by selecting paper information area Roll paper 1 Replace paper Feed cut Remove paper Paper setting...

Page 351: ...anual Replace paper Remove paper Paper settings Page size Width Length Type Advanced Buy paper Maintenance Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors Pattern 1 Pattern 2 Patt...

Page 352: ...adjust Enable disable adjustment values Enable Disable Adjustment information Calibration guide settings Enable Disable Reset adjustment values Maintenance cartridge info Maintenance cartridge usage R...

Page 353: ...f copies Preview Print settings The lower items of this menu are the same as the lower items of Print from USB flash settings LAN settings Wi Fi Connection Network name SSID Frequency Wi Fi security S...

Page 354: ...IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add IPv6 DNS dyn update manual IPv6 DNS dyn update stateless IPv6 DNS dy...

Page 355: ...e name Settings Enable disable Wireless Direct Yes No Change network name SSID Auto update OK Change password Change manually Auto update Connection request confirmation ON OFF Advanced Wired LAN Conn...

Page 356: ...gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add IPv6 DNS dyn update manual IPv6 DNS dyn update stateless IP...

Page 357: ...able Magnification level for borderless Large Medium Small Minimum PDF print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Print quality 5 S...

Page 358: ...Enable Disable JPEG print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 30...

Page 359: ...ngs Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same...

Page 360: ...ttings 1 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 300 dpi Specify print job Pa...

Page 361: ...isplay Enable Disable Print settings 2 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dp...

Page 362: ...th correction Black gray Color Processing options Warning display Enable Disable Print settings 3 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Print...

Page 363: ...caling Print centered ON OFF Cut to standard size ON OFF Line pen manager Width correction Black gray Color Processing options Warning display Enable Disable Print settings 4 Print quality settings Co...

Page 364: ...0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Line pen manager Width correction Black gray Color Processin...

Page 365: ...ver Paper related settings Roll paper auto feed Enable Disable Media type selection method Manual Auto detect Auto with confirmation Use current media type Manage remaining roll amount Barcodes Auto e...

Page 366: ...Roll paper setting 7 600mm Roll 24 in Roll Adjust roll unit Keep margin at cut sheet end Enable Disable Advanced paper settings Print advanced paper settings Add priority roll paper width Setting 1 Se...

Page 367: ...ure Secure VSITR Data deletion Fast Fast secure Secure Secure VSITR Monitoring service settings Enable disable monitoring service Enable Disable Communication test Communication log Timing for ink lev...

Page 368: ...ther printer settings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hours OFF Sleep timer 5 minutes 10 min 15 min 20 min 30 min 40 min 50 min 60 min Use USB c...

Page 369: ...er setup Use Do not use Security settings Administrator password settings Remote UI and other tools LCD Remote UI and other tools Operation restrictions Job history Restrict Do not restrict Remote UI...

Page 370: ...Export Initialize printer settings Printer information System information Hard disk information Error history Hardware error Recoverable error Paper feed transfer error Usage Total print area Duty co...

Page 371: ...t Length Manual Cut dust reduction ON OFF Transport unit vacuum strength Auto Strong Medium strong Standard Medium weak Weak Guide arm retention pressure High Low Roll paper tension printing High Stan...

Page 372: ...rgin sheet 3mm 20mm Extension for borderless printing Paper with recommended width Large Standard Small Paper of sufficient width Select extension amount 1 min 2 3 4 5 6 7 8 max Sample of extension am...

Page 373: ...TCP IP settings IPv4 IP address Auto setup Manual setup DNS server DNS server setup Auto setup Manual setup Dynamic update settings Enable Disable Host name Domain name Proxy server Use Do not use DHC...

Page 374: ...able Disable IPv6 DNS host name IPv6 DNS domain name DHCP option settings DNS dynamic update Enable Disable Acquire domain name Enable Disable WSD settings Enable disable WSD Enable Disable Optimize i...

Page 375: ...tonegotiation 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex 1 Gbps full duplex Use Dedicated Port ON OFF IPP settings Enable disable IPP Enable Disable Security Pri...

Page 376: ...tting items if it is enabled for changing settings using the operation panel For more on setting items which the administrator password is required Setting Administrator Password on Operation Panel Ma...

Page 377: ...ated settings Auto maintenance settings Hard disk settings Monitoring service settings Other printer settings Language selection Firmware update Security settings Import export settings Migrating Prin...

Page 378: ...int quality Adjusts the print quality to make the horizontal streaks of the print less noticeable The setting for Adjust print quality is applied When Paper feed fine adjustment is executed the settin...

Page 379: ...ace the maintenance cartridge Replacing the Maintenance Cartridge Head Replacement Select this to replace the print head Replacing the Print Head Replace cutter blade unit Select this to replace the c...

Page 380: ...is enabled for a personal job box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation pa...

Page 381: ...XXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz Wi Fi security Disable WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES WPA3 SAE AES WPA EAP AES WPA2 EAP AES WPA3 EAP AES Supports IEEE802 1X EAP TLS...

Page 382: ...IPv6 default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 primary DNS server address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I...

Page 383: ...g setup Other connection types WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instru...

Page 384: ...rmation Changes the display non display of the confirmation screen when Wi Fi Direct compatible devices are connected to the printer Note By selecting Advanced you can set LAN in detail For the items...

Page 385: ...XXXX XXXX XXXX XXXX DHCPv6 stateful prefix length XXX IPv6 default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gatewa...

Page 386: ...ing information is printed Please handle with care enough Note You can also print LAN settings information by selecting Test print Print LAN details after selecting Printer settings on the Home Screen...

Page 387: ...s Canon XX NNN where XX NNN is the model name of your printer Note You cannot use the same service name as that already used for other LAN connected devices SNTP settings Performs various settings for...

Page 388: ...ample with AirPrint Wi Fi DRX settings Selecting Enable allows you to activate discontinuous reception when using Wi Fi Wired LAN DRX settings Selecting Enable allows you to activate discontinuous rec...

Page 389: ...using the operation panel Status Print Print LAN details Prints out the network setting information Printing Network Settings Print the print settings Prints out the print settings list Print advance...

Page 390: ...river and excludes the paper margins Magnification level for borderless Sets magnification level when performing borderless printing in the following print method Normally the image is enlarged slight...

Page 391: ...Default print settings Prints out the default values of print settings Print the print settings Prints out the print settings list 391...

Page 392: ...es Web service usage to use the printer device information to from PIXMA MAXIFY Cloud Link Issue registration code In order to link the web service and printer obtain the registration code from the se...

Page 393: ...ncreases it will be not necessary to select the media type each time Auto with confirmation Among the media types estimated by the printer s sensor the most likely ones are listed at the top You need...

Page 394: ...r have to be set correctly When using a paper that is not listed in the paper information list set Thickness and Paper Tube Size in Advanced paper settings or in Media Configuration Tool For paper thi...

Page 395: ...c feed and automatic switching of top and bottom roll paper can not be performed Feed paper manually Paper size recognition settings Selects which size is preferred when paper size detection is enable...

Page 396: ...settings Prints out each setting specified in Advanced paper settings Add priority roll paper width When paper size is detected set the width of the roll paper to be recognized first Judge in order fr...

Page 397: ...tic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher elevation Print pattern after new head Selects whether you print an adjustment patte...

Page 398: ...mon job box settings Select Print auto delete to print without saving jobs in common job box File deletion settings Selects the data erasing method when deleting a Print job or Saved job or when Print...

Page 399: ...after the data encryption key specified for the hard disk drive is erased After repeating this process three times the entire hard disk is overwritten with AA It is virtually impossible to recover the...

Page 400: ...rmed Perform the communication test 8xxx0003 E RDS switch is setting OFF Enable monitoring service 8xxx2003 Network is not ready try later Check the network settings 8xxx200A Server connection error C...

Page 401: ...Warning notification settings Displays a message on the touch screen selecting Enable when communication with the service center fails 401...

Page 402: ...ength of time to enter sleep mode automatically when no operation is made Note If the print job contains a pending job or a security print job the printer does not enter sleep mode Use USB connection...

Page 403: ...of print jobs that cannot be received by the printer Job history sending settings Select Send to send the information to the printer management and job management systems Menu row height Adjusts the l...

Page 404: ...ettings on the Home screen Changes the language for the messages and menus on the touch screen Important The administrator password is required to change the settings if it is enabled to change the se...

Page 405: ...ate Updates the printer s firmware Firmware update Check current version You can check the current firmware version Update notification settings Select Yes to display a notification on the touch scree...

Page 406: ...ing the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI and other tools Entering the administrator password is required to change the sett...

Page 407: ...feed transfer error Displays the error codes for errors which occur during paper feed transfer up to 5 Selecting an error code displays the error details For more on the error code refer to List of Su...

Page 408: ...ord is set at time of purchase The default password is the printer serial number 9 characters which can be found on the sticker on the printer 1 Select Printer settings on the HOME screen 1 2 Select S...

Page 409: ...et the password of 8 characters or more in combination of alphanumeric characters 7 Select Apply 7 8 Enter the administrator password again 8 9 Select Apply 9 The administrator password is available W...

Page 410: ...cryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely and fast Select to erase highly confidential data Se...

Page 411: ...ation is included Items and values may vary depending on your model firmware version and printer settings Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware...

Page 412: ...n Setting values of Calibration guide settings Usage Condition Hard disk information Values of Hard disk capacity and Job box free space Hardware error History information of Hardware error Error Hist...

Page 413: ...ing Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communicati...

Page 414: ...obile Safari iPadOS device Web browser iPadOS standard Web browser Mobile Safari Android device Web browser Android standard Web browser Browser or Chrome macOS device OS macOS Catalina 10 15 7 or lat...

Page 415: ...hen register it Registering Printer s Root Certificate to Web Browser for SSL Communication If the root certificate is not registered a message to warn you that the secure connection is not guaranteed...

Page 416: ...mber The printer serial number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters For details on setting password see Setting Passwords Using Remote UI 5 Confir...

Page 417: ...n also connect to the ink purchase site or support page and use Web Services Utilities This function allows you to set and perform maintenance such as cleaning Printer settings You can change various...

Page 418: ...restrict this function in standard user mode Security Item for administrator Set passwords make settings related to certificates for encrypted communication and other security settings Records of use...

Page 419: ...TLS versions to be used the algorithm to be used and so on IEEE802 1X EAP settings Authentication Select an authentication method for IEEE802 1X EAP authentication Note In the case of using IEEE802 1X...

Page 420: ...TCP IP settings Performs IPv4 or IPv6 setting WSD settings Perform settings to use WSD Bonjour settings Perform settings to use Bonjour LPD print Perform settings for printing with LPD SNMP settings...

Page 421: ...Important If the device address for the administrator has been set to rejection by mistake select LAN settings on the HOME screen of the operation panel and then select Wi Fi Wireless Direct Wired LAN...

Page 422: ...cker attached on the printer It consists of 9 alphanumeric characters 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Administrator password setting 3 4 Select Change administra...

Page 423: ...and set a standard user password by following the steps below 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Standard user mode settings 3 4 Confirm the message and select Yes...

Page 424: ...rowser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the pri...

Page 425: ...13 Select OK on Certificate Import Wizard screen 13 The root certificate registration is completed For Safari 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root...

Page 426: ...lect OK and then set the security type to PIN or password After Root Certificate Registration We recommend that you make sure that the correct root certificate has been registered To make sure that th...

Page 427: ...on the web browser Note Depending on the Android device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select For secure communication on Remote UI...

Page 428: ...cedure may differ depending on your OS version For Windows 11 Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 11 Windows 10 Windows 8 1 1 Start up Remo...

Page 429: ...Select Trusted Root Certificate Authorities from the list and select OK 2 3 Select Next on the Certificate Store screen 3 9 Select Finish 9 When the Completing the Certificate Import Wizard screen ap...

Page 430: ...lect Certificates from Available snap ins list and select Add 1 2 Select Computer account for This snap in will always manage certificates for on the Certificates 2 snap in screen and select Next 3 Se...

Page 431: ...File name and select Next 2 3 Specify certificate store 3 1 Select Place all certificates in the following store 1 2 Select Trusted Root Certificate Authorities for Certificates Store 2 4 Finish cert...

Page 432: ...will be downloaded 4 Open downloaded certificate file 4 When the download procedure is completed a downloaded item pops up on the right of the screen Double click the downloaded certificate on the li...

Page 433: ...rinter information on the HOME screen of the operation panel and then select System information 7 Select Always Trust 7 If the fingerprint of certificate detail information matches printer s thumbprin...

Page 434: ...tificate select Security TLS server settings Delete key and certificate in this order and select OK on the displayed screen Checking Printer s IP Address 1 Select LAN settings on the HOME screen 1 2 S...

Page 435: ...ization and Organizational unit as required Enter the same information in Subject Alternative Names as in Common name 8 Select Generate 8 The server certificate starts to be generated When the server...

Page 436: ...art up Remote UI 2 Select Printer settings 2 3 Select Set mail server 3 4 Specify mail server settings 4 Specify the following items Sender address Enter the e mail address of the sender this printer...

Page 437: ...ceiving in order to perform the authentication check the Set change password and then enter the password Use APOP authentication Select if you send the password by the encryption transmission Clear ma...

Page 438: ...d time setting see Other printer settings These functions can be set only when you are logged in administrator mode 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Statu...

Page 439: ...1 Specify number of resending 1 2 Specify interval of resending 2 3 Select OK 3 The resending setting is completed 439...

Page 440: ...UI 1 Exporting settings 1 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Export printer settings 4 5 Enter password and select...

Page 441: ...ect Export 4 5 Enter password and select Apply 5 6 Enter password again 6 2 Importing settings 2 1 Insert a USB flash drive to USB flash drive port 1 2 Select Printer settings on HOME screen 2 3 Selec...

Page 442: ...Update Tool This operation is available using the operation panel or Remote UI Using operation panel Using Remote UI Using operation panel 1 Select Printer settings on HOME screen 1 2 Select Initiali...

Page 443: ...tings Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using Wi Fi Connection Assistant Sharing the Printer on a Network Windows Settin...

Page 444: ...Printer Connection Methods 4 connection methods are available on the printer Wi Fi Connection Wireless Direct Connection Wired Connection USB Connection 444...

Page 445: ...above Restrictions Important If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct the connection between the device and wireless router...

Page 446: ...ess to finish before starting setup Note Refer to the following notes when connecting to Wi Fi Notes on Wi Fi Connection 1 If is displayed on the left side of the screen tap to display the HOME 1 scre...

Page 447: ...below 6 Easy wireless connect Set wireless router information to the printer directly from a device such as a computer without operating the wireless router Easy wireless connect may take some time I...

Page 448: ...or Windows 11 in S mode Select other connection type Manual connect Connect to wireless router using a password WPS Connect to a WPS compatible wireless router WPS PIN Code Connection A wireless conn...

Page 449: ...1 2 Select OK 2 3 Press and hold the WPS button on the wireless router 3 Note For more on pressing the WPS button see the wireless router manual 4 Select OK on the printer within 2 minutes 4 5 When t...

Page 450: ...eft side of the screen 6 The network connection setup is now complete Once connection is complete appears on the screen If performing setup with software return to the software and proceed with the in...

Page 451: ...on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS Click on the Dock at the bottom of the screen and follow the on screen instructions to proceed...

Page 452: ...ction 1 Select Other connection types 1 2 Select WPS PIN code method 2 3 Follow the on screen instructions on a computer to set a PIN code on the wireless router 3 4 When the screen on the below appea...

Page 453: ...eft side of the screen 5 The network connection setup is now complete Once connection is complete appears on the screen If performing setup with software return to the software and proceed with the in...

Page 454: ...on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS Click on the Dock at the bottom of the screen and follow the on screen instructions to proceed...

Page 455: ...ntinue with the settings If you select Directly enter the wireless router name proceed to step 3 and continue with the settings If Failed to connect to the wireless router appears see Failed to connec...

Page 456: ...ter manual or contact its manufacturer 5 Select OK 5 6 Make sure the wireless router name SSID is correct 6 7 Select OK 7 8 The screen below will appear 8 If Connected to the wireless router appears t...

Page 457: ...put area 9 10 Enter the password Text entry is case sensitive 10 If you don t know the password for your wireless router see the wireless router manual or contact its manufacturer 11 Select OK 11 12 S...

Page 458: ...13 When the screen on the below appears select OK 13 14 Tap on the left side of the screen 14 458...

Page 459: ...setup with software return to the software and proceed with the installation Windows Click or on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS C...

Page 460: ...wireless connect 1 Select Easy wireless connect 1 2 Select OK 2 3 When the printer preparation is complete the screen below appears 3 4 Return to the application software and proceed with the setup 4...

Page 461: ...on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS Click on the Dock at the bottom of the screen and follow the on screen instructions to proceed...

Page 462: ...The administrator password is required to change settings if it is enabled for changing settings using the operation panel If a device has already been connected to the printer directly and you want...

Page 463: ...er with wireless direct connection are displayed By flicking the touch screen you can check various settings of wireless direct Note The identifier SSID and password are specified automatically You ca...

Page 464: ...X XX XXXX does not appear on the list wireless direct is not enabled See Enable Wireless Direct to enable wireless direct You can change the name of the printer displayed on Wi Fi Direct compatible de...

Page 465: ...ange the name 1 Select the device name entry field on the touch screen 1 2 Enter device name 2 3 Select OK and confirm the entered device name 3 4 Select OK 4 To change the confirmation screen setting...

Page 466: ...etup Note Refer to the following for notes when connecting to a wired LAN Notes on Wired Connection 1 If is displayed on the left side of the screen tap to display the HOME 1 screen 2 You will need an...

Page 467: ...4 Select LAN settings on HOME screen 4 5 Select Wired LAN 5 6 Select Settings 6 7 Select Enable disable Wired LAN 7 467...

Page 468: ...8 Select Enable 8 9 Tap on the left side of the screen 9 468...

Page 469: ...setup with software return to the software and proceed with the installation Windows Click or on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS C...

Page 470: ...printer is connected one on one to the computer If your computer is connected to LAN you can use the printer with other devices by enabling the sharing setting on your computer Note You can connect th...

Page 471: ...printer with checking the printer settings against those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not...

Page 472: ...r Loading Roll Paper in the Roll Unit Loading Sheets in the Printer 2 Select Printer settings on HOME screen 2 3 Select LAN settings 3 4 Select Print details 4 5 Select Yes on displayed screen 5 6 Sel...

Page 473: ...P address is specified for the printer many and unspecified users on internet can access to the printer As a result you will face an increased risk of information leakage caused by an unauthorized acc...

Page 474: ...y to guess for a third party Do not tell a third party about the specified password casually Note A password is not specified for some printers at the time of purchase In this case specify the passwor...

Page 475: ...nect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not as signed If you specify the printer s IP address automatically enable DHCP...

Page 476: ...low There is a lot of noise from other devices Move the printer apart from other devices A link local address is assigned Perform printer setup again The security key specified for the wireless route...

Page 477: ...whether the network settings have been set This section describes the procedure for sharing a printer among Mac Settings on Print Server This section describes how to set up a computer that connects...

Page 478: ...rinter to be used has been added 2 Open System Settings and select Printers Scanners The printer list displays the printers that are connected to the computer 3 Set sharing 3 Turn on Share this printe...

Page 479: ...and select Printers Scanners Click Add Printer Scanner or Fax to display the printer list 3 Add a printer to be shared 3 Select a shared printer displayed in the printer list and then click Add The se...

Page 480: ...the administrator privilege Depending on how the computer is connected with the printer the computer may not be able to access the function information that was set on the printer and display the corr...

Page 481: ...bles Checking the Ink Tank Model Number Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity Replac...

Page 482: ...Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 482...

Page 483: ...Align Colors Adjusting Different Colored Horizontal Streaks Automatically Adjusting Different Colored Horizontal Streaks Manually Adjusting Different Colored Horizontal Streaks Fine Tuning Paper Feed...

Page 484: ...using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets 1 sheet of unused paper of at least A4 Letter size 1 Load paper 1 Loading Rolls in the Printer Loading Roll Paper in the Ro...

Page 485: ...is colorless it is printed over a black pattern In the CO pattern check for streaks A in the dark gray areas If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print...

Page 486: ...ve the problem It takes about 3 to 4 minutes System Cleaning Use this mode if printing is not improved after Deep Cleaning System Cleaning consumes a very large amount of ink Performing this frequentl...

Page 487: ...3 Select Cleaning Deep Cleaning or System Cleaning 3 4 Select ink group to be cleaned 4 All colors Pattern 1 PM R C PGY Pattern 2 PBK MBK CO GY Pattern 3 B Y M PC A confirmation message appears 5 Sel...

Page 488: ...Adjustment to Straighten Lines and Align Colors Automatic Adjustment to Straighten Lines and Align Colors Manual Adjustment to Straighten Lines and Align Colors 488...

Page 489: ...paper with high transparency Note After print head replacement we recommend executing Print Head Alignment When Print pattern after new head is set to ON print head position adjustment is automatical...

Page 490: ...Maintenance on HOME screen 2 3 Select Print Head Alignment 3 4 Select Auto standard or Auto advanced 4 A confirmation message appears 5 Select Yes 5 The paper source setting screen appears 6 Select R...

Page 491: ...ing on the type of paper used for adjustment use the same type of paper as you will use for printing Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets...

Page 492: ...t test pattern D 1 and select the number with straight lines 8 A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is b...

Page 493: ...Adjusting Different Colored Horizontal Streaks Automatically Adjusting Different Colored Horizontal Streaks Manually Adjusting Different Colored Horizontal Streaks 493...

Page 494: ...feed adjustment If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exact...

Page 495: ...A test pattern is printed for adjustment and adjustment is finished 495...

Page 496: ...Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 10 00 i...

Page 497: ...se 11 if you cannot decide whether pattern 10 or 12 is better 8 Select number you decided 8 Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the ins...

Page 498: ...ed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatically Adjusting...

Page 499: ...heet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Loading Sheets...

Page 500: ...d you will measure a document already printed to determine the discrepancy 6 Select amount of discrepancy 6 If the scale is shorter than the actual size use a positive setting value If it is longer us...

Page 501: ...Troubleshooting Paper Abrasion and Blurry Images Changing the Print Head Height Adjusting Vacuum Strength 501...

Page 502: ...result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred...

Page 503: ...Printer information When the setting other than Auto is selected the setting selected during this procedure is applied Depending on the type of paper some setting values may not be available 503...

Page 504: ...against paper on the platen may improve results Important Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled 1 Select paper setting displ...

Page 505: ...Color Management Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 505...

Page 506: ...ted You can also execute color calibration from Device Management Console See the following for details Device Management Console Guide Checking When to Execute Color Calibration You can use the progr...

Page 507: ...cute color calibration for paper other than Canon genuine paper you must create and register dedicated media information To register this media information use Media Configuration Tool See the followi...

Page 508: ...prevent the printer from making the correct adjustments Before color calibration ensure the printer is not exposed to direct sunlight or other strong sources of light If the printer is exposed to str...

Page 509: ...7 Select Roll paper 1 Roll paper 2 or Manual 7 After the paper is confirmed and color calibration is executed the calibration adjustment value is set automatically Other Menu Items Enable disable adju...

Page 510: ...creen in the following situations When a new print head has been installed When a certain amount of printing has been executed after color calibration is executed When the data of color calibration ha...

Page 511: ...color calibration has not been performed New common calibration values are not overwritten for media types for which color calibration has already been performed The current calibration adjustment val...

Page 512: ...ent value of media type B is also applied to C and D for which color calibration has not been performed Media type A is not changed from the first directly set adjustment value Third Execute color cal...

Page 513: ...e You can confirm the currently applied calibration adjustment date and the executed paper type with Adjustment information in Color calibration on the touch screen menu Performing Color Calibration 5...

Page 514: ...Checking the Ink Tank Model Number Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity Replacing...

Page 515: ...UI 2 Select Ink model number 2 The type and number of inks displayed will vary depending on the printer you are using Checking Using Canon IJ Status Monitor Windows 1 Start up Canon IJ Status Monitor...

Page 516: ...The type and number of inks displayed will vary depending on the printer you are using Note For instructions on replacing the ink tanks see Replacing Ink Tanks 516...

Page 517: ...rrect ink level detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality ma...

Page 518: ...ct Replace 2 Instructions for the ink tank replacement procedure appear on the touch screen Removing ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Open ink tank cover and check ink lamp 1 The ink lamp...

Page 519: ...aced toward you 2 while pressing the button located at the back of the handle part B 3 Pull out ink tank lock lever 3 1 Pull ink tank lock lever straight up 1 2 Pull ink tank lock lever toward the fro...

Page 520: ...ower of the printer with the ink tank removed except in the case of the preparation for transportation Otherwise inside of the ink tank cover may be stained Store the removed ink tank with ink remaini...

Page 521: ...k left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull the ha...

Page 522: ...nk tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 Note Check that the ink tank lock lever does not return 4 Use the handle C to remove the ink tan...

Page 523: ...Store the removed ink tank with ink remaining in the box with the ink holes D facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations 5...

Page 524: ...Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink holes D or the metal con...

Page 525: ...in the holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and i...

Page 526: ...7 Make sure ink lamp is lit 7 Note If the ink lamp is not lit reload the tank 8 Close ink tank cover 8 526...

Page 527: ...tead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink m...

Page 528: ...the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Select OK on the operation panel 3 4 Insert the ink tan...

Page 529: ...ct If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 5 Lift up ink tank lock lever and...

Page 530: ...7 Make sure ink lamp is lit 7 Note If the ink lamp is not lit reload the tank 8 Close ink tank cover 8 530...

Page 531: ...531...

Page 532: ...l appear on the remaining ink level When ink runs out will appear If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining...

Page 533: ...533...

Page 534: ...thing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opene...

Page 535: ...s being drawn in When it finishes instructions for the print head replacement procedure appear on the touch screen It takes about 3 to 4 minutes for ink to be drawn into the system and remove ink from...

Page 536: ...ay cause malfunction Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 8 Pull down print head lock lever toward the front whi...

Page 537: ...he metal contacts of the carriage Furthermore do not allow any dirt or debris to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head i...

Page 538: ...ts I This may damage the print head and affect printing quality Never touch the ink holes J This may affect printing quality The inside surface of the protective cap is coated with ink to protect the...

Page 539: ...metal contacts are damaged it may affect the printing quality Do not reattach the removed protective part Dispose of these materials in accordance with local regulations 15 Turn ink holes J toward th...

Page 540: ...ock lever lower it toward back until it clicks 17 18 Close top cover 18 Ink now fills the print head It takes about 30 minutes Important While ink is being filled definitely do not remove the ink tank...

Page 541: ...Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 541...

Page 542: ...initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avo...

Page 543: ...the maintenance cartridge 5 Open maintenance cartridge cover 5 6 Hold the used maintenance cartridge by the grip B with one hand and put your other 6 hand under the maintenance cartridge to hold it fi...

Page 544: ...ntenance cartridge in supplied plastic bag and store on flat surface 7 8 Check the top and bottom of the maintenance cartridge place in the box and store the 8 box on a flat surface Important Always p...

Page 545: ...nance cartridge level insert it all the way in 10 The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maint...

Page 546: ...546...

Page 547: ...2 Select Maintenance cartridge info 2 If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capac...

Page 548: ...4 Select Yes 4 The carriage moves and after it stops moving instructions for the cutter blade replacement procedure appear on the touch screen Note If you do not take action within 2 minutes cutter b...

Page 549: ...Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 7 Turn hex screw with hex wrench until loose 7 8 Remove cutter blade while holding D 8 54...

Page 550: ...the cutter blade Touching the blade may cause injury Note Dispose of the used cutter blade in accordance with local regulations 9 Install new cutter blade while aligning E to F and G to H 9 10 Install...

Page 551: ...ade does not come off If the cutter blade comes off this may damage the printer 12 Remove fixing part 12 Important Always remove the fixing part Operating with the part installed may damage the printe...

Page 552: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Internal Light 552...

Page 553: ...on it 1 Turn printer off 1 Turning the Printer On and Off 2 Unplug power cord from outlet 2 Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally l...

Page 554: ...paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Cleaning Inside the Top Cover Do not use tissue paper paper tow...

Page 555: ...platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does...

Page 556: ...f the cleaning brush is dirty rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the top cover to clean 6 it Wipe away any ink residue and paper dust debris from cut...

Page 557: ...rinter there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality...

Page 558: ...m the roll unit 1 Removing Roll Paper from the Roll Unit 2 Turn printer off 2 Turning the Printer On and Off 3 Unplug power cord from outlet 3 Caution Always turn off the printer and unplug the power...

Page 559: ...lammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the roll unit there is a risk of fire or electrical shock 5 Plug power cord...

Page 560: ...aintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Open top cover 3 4 Wring out a soft cloth dampened with water or watered down neutr...

Page 561: ...neutral detergent is used be sure to wipe off the detergent with soft cloth with water 5 When dirt is wiped off wipe off water with dry soft cloth 5 6 Close top cover 6 7 Plug power cord into outlet...

Page 562: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 562...

Page 563: ...ter Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password see Pa...

Page 564: ...s there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Execute cleaning...

Page 565: ...leaning if the status does not improve even after Deep Cleaning is performed 1 Select Utilities from Remote UI 1 2 Click System Cleaning 2 Before running the system cleaning check the following items...

Page 566: ...tant System Cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink supply Therefore execute system cleaning only when necessary...

Page 567: ...tank Is the ink tank attached properly If the Ink Lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Print a nozzle check pattern 3 Click Yes Pri...

Page 568: ...Related Topic Cleaning the Print Heads 568...

Page 569: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 569...

Page 570: ...The number of maintenance cartridge required varies depending on the amount remaining in the maintenance cartridge being used If you can move the printer in a level state using casters or something si...

Page 571: ...loor or 5 Transport outdoors 6 Check the contents of the message and select Yes 6 The printer is now prepared for transfer When the preparation is finished a message prompting you to open the ink tank...

Page 572: ...ove the maintenance cartridge while ink is being removed the ink may leak out 10 Turn printer off 10 Turning the Printer On and Off Packing Printer 1 Disconnect power cord and interface cable 1 Import...

Page 573: ...ach the Belt Stopper that was removed and stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Do not touch the linear scale A carriage shaft B or ink tube st...

Page 574: ...emove roll unit by reversing installation procedure 7 8 Remove the Stand by reversing the installation procedure when it was attached to the 8 printer 9 Disassemble and repackage the stand by followin...

Page 575: ...ositions which poses a risk of injury from dropping the printer 1 Remove tape and packaging material attached to the printer 1 2 Open the top cover and remove the belt stopper 2 3 Referring to the Pri...

Page 576: ...cked poses a risk of injury 4 If using roll unit refer to Setup Guide provided with roll unit and attach roll unit to Stand 4 5 If using basket refer to Printer Stand Setup Guide and attach basket to...

Page 577: ...k 11 Install the software 11 Note that the driver installation procedure varies depending on the type of connection Installing the Printer Driver Windows Installing the Printer Driver macOS Important...

Page 578: ...ministrator password is set enter the password 3 Select Install update 3 4 Select Yes 4 5 Check message and select Start update 5 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Fir...

Page 579: ...urs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing the trailing edge mar...

Page 580: ...rinting on roll paper the printed surface becomes scratched colors are inaccurate Line Others General FAQ The printer does not respond even if print jobs are sent Printing stops and an error message i...

Page 581: ...When Performing Color Calibration Paper is not Fed or Ejected Properly Remove Jammed Roll Paper Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Cannot load sheets Roll Pa...

Page 582: ...Problems Printer consumes a lot of ink Ink Level Detection Does this printer support sub ink tank system About Print Settings How do I print without borders I want to easily create vertical or horizon...

Page 583: ...ection wired Wi Fi Wireless Direct Set Enable disable Wired LAN Enable disable Wi Fi or Enable disable Wireless Direct on the touch screen menu to Enable Note The printer cannot use a wired LAN connec...

Page 584: ...anced Check 1 Is the loaded roll paper touching printer parts etc If the loaded roll paper is touching printer parts load the roll paper again Removing the Roll from the Printer Removing Roll Paper fr...

Page 585: ...not installed correctly uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD...

Page 586: ...d then select Windows Tools from All Apps 1 2 Select Control Panel 2 3 Under Programs select Programs and Features select Wi Fi Connection Assistant 3 from the list of programs and then click Uninstal...

Page 587: ...llow the steps below to remove the Wi Fi Connection Assistant 1 Select Applications from Go menu of Finder double click Canon Utilities Wi Fi 1 Connection Assistant and then drag Canon Wi Fi Connectio...

Page 588: ...side of the paper is dirty Immediately after borderless printing the trailing edge margin is soiled during regular printing Printed colors are inaccurate Documents are printed in monochrome Line thick...

Page 589: ...To show warnings based on nozzle check results set Nozzle check error display in the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Auto main...

Page 590: ...t Purpose Check 7 Is the printer driver Print Quality set to a low quality setting Follow the steps below to set Print Quality to higher quality settings and then print Windows Change the Print Qualit...

Page 591: ...ped by warnings if this setting is set to Enable Auto maintenance settings Check 2 Does the paper loaded on the printer match the media type selected in the printer driver When printing with the media...

Page 592: ...ows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality...

Page 593: ...Set Sleep timer on Energy saving settings to a value shorter than 30 minutes so that you can prevent paper from being curled or wrinkled Other printer settings 593...

Page 594: ...Setup Windows Printing with Easy Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information t...

Page 595: ...areas in an image Prints on the same page while switching between Bidirectional printing and Unidirectional printing Therefore color unevenness may occur when switching Using the unidirectional print...

Page 596: ...tween scans is set to Leading edge color may be uneven approximately 7 5 inches 190 mm from the front edge of the paper The position depends on the Print Quality settings On the HOME screen of the tou...

Page 597: ...n the touch screen menu may resolve the problem Changing the Print Head Height Check 3 Does the paper loaded on the printer match the media type selected in the printer driver When printing with the m...

Page 598: ...er Check 4 When loading paper in the printer is the media loaded the same as the media type selected on the touch screen Set the correct media type on the touch screen Changing the Type of Paper Check...

Page 599: ...inter driver Printing with Easy Setup Windows Printing with Easy Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the...

Page 600: ...ead Height Check 6 Does the paper have a strong curl at the front edge or is it buckled Set Cutting mode in the touch screen menu to User cut and set leading edge detection to Do not detect To keep tr...

Page 601: ...Borderless Printing Check 3 Does the paper loaded on the printer match the media type selected in the printer driver The platen may become dirty if the loaded paper does not match the settings We reco...

Page 602: ...tion in Advanced paper settings set to ON A cut dust reduction line is printed at the paper cut position when Cut dust reduction is set to ON If cutting dust reduction is not required set Cut dust red...

Page 603: ...rint Target to Photo Color or Poster Printing By Setting Print Purpose Check 11 If you are using rolls are you using the recommended paper and recommended environment Using rolls or environments other...

Page 604: ...ng Time Note When printing on paper that takes longer to dry the paper may curl during printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink dryin...

Page 605: ...selected in the printer driver or on the touch screen match the actual paper type loaded The platen may become dirty if the loaded paper does not match the settings We recommend that you clean the pl...

Page 606: ...top cover and clean the platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the pl...

Page 607: ...ter driver The platen may become dirty if the loaded paper does not match the settings We recommend that you clean the platen before printing again Cleaning Inside the Top Cover When printing with the...

Page 608: ...Changing the Type of Paper Check 9 Dirt may be removed by letting a blank sheet of paper pass through Perform a paper feed from the touch screen Feeding Roll Paper Manually 608...

Page 609: ...printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed Use Pause between pages on the touch screen to change the...

Page 610: ...s color been adjusted in the printer driver Follow the steps below to adjust color settings Windows Adjust the color settings with Color Mode Color Settings in Advanced Settings in the printer driver...

Page 611: ...differences in firmware and printer driver versions settings or environment Follow these steps to prepare the printing environment 1 Use the same version of firmware or printer driver 1 2 Specify the...

Page 612: ...or Mode and try printing again Main Tab Description Windows Check 2 Is Black and White Photo Print selected in a macOS printer driver Deselect Black and White Photo Print in the printer driver Quality...

Page 613: ...g with Easy Setup Windows Printing with Easy Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get In...

Page 614: ...phic Process set to On in the 32 bit Windows printer driver Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source application and follow...

Page 615: ...n the printer Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Loading Sheets in the Printer When printing with the media type loaded in the printer specify the media type in the print...

Page 616: ...l and rubbing of the print head Use the recommended paper and recommended environment Paper Settings List Roll Paper Check 9 Colors in printed images may be uneven if the Print Quality setting is too...

Page 617: ...rinting with Easy Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the pa...

Page 618: ...r Paper feed adjustment in the touch screen menu set to Prioritize print quality Set priority for Paper feed adjustment to Prioritize length accuracy and then carry out Adjust feed length Maintenance...

Page 619: ...e roll paper into the printer so that there is no gap between the right edge of the roll paper and the roll holder Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Check 3 Is Detect pa...

Page 620: ...margin will be added to increase the length of the printed document to the minimum cut length Paper Settings List Roll Paper Check 2 Is leading edge detection set to Do not detect Do not detect may ha...

Page 621: ...r that has the same width as the actual page size Printing Full Size without Margins Windows Printing Full Size without Margins macOS Check 3 Does the source file have margins Check that the printing...

Page 622: ...and then proceed to the next step If Paper retention settings is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lo...

Page 623: ...Cannot Configure Network Settings Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Failed to connect to the wireless router Appears Taking Time to Setup Process Windows 623...

Page 624: ...n below The USB port is located on the back of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check 2 Follow procedure below to connect printer and c...

Page 625: ...you cannot resolve problem follow procedure below to reinstall printer driver 1 Exit setup 1 2 Turn off printer 2 3 Restart computer 3 4 Make sure you have no application software running 4 5 Refer t...

Page 626: ...ng s settings If MAC address filtering is enabled on the wireless router change the settings to accept the printer s MAC address The MAC address of the printer can be viewed from Printer information S...

Page 627: ...s the wireless router turned on If it is already turned on turn it off and then turn it back on Do not proceed to the next screen of this guide until the power is turned on The connection to the wirel...

Page 628: ...Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while Th...

Page 629: ...on Network Cannot Connect Printer to Network Cannot Find Printer During Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Searching Printer by IP Address or Host Na...

Page 630: ...ator is lit When the printer is connected via 1000Base T both the top and bottom indicators are lit When the printer is connected via 100Base TX the top indicator will light green For 10Base T connect...

Page 631: ...if the router modem is turned on and then check if the printer is turned on 1 Check if network devices such as router are turned on 1 If network devices are not turned on turn on the power If the net...

Page 632: ...characters at the end of network name SSID Once you complete checking the wireless router configure the network settings for your computer For the procedures refer to the instruction manual supplied w...

Page 633: ...e printer in a location where there is no obstacle For details see the instruction manual supplied with the wireless router or contact the manufacturer Step 2 Solve the Problem Using Wi Fi Connection...

Page 634: ...configure the network settings of your computer For the procedures refer to the instruction manual supplied with the computer or contact the manufacturer Once you complete setting up the router and y...

Page 635: ...If you can connect to the network try to set up from the beginning 635...

Page 636: ...omputer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Note Wi Fi Connection Assistant allows you to diagnose...

Page 637: ...puter over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless...

Page 638: ...k 10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perfor...

Page 639: ...eck 2 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected t...

Page 640: ...or host name 1 You can check the IP address or host name set for the printer by displaying it on the touch screen LAN settings Note If you use the printer in an office ask the network administrator 2...

Page 641: ...low to specify printer s IP address 1 Select LAN settings on HOME screen 1 If you specify the administrator password enter the password 2 Select Wi Fi 2 3 Select Settings 3 4 Select Advanced 4 5 Selec...

Page 642: ...If a firewall message appears warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or...

Page 643: ...Cannot Print over Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Cannot Print Using AirPrint 643...

Page 644: ...details refer to Performing Changing Network Settings Performing Network Settings in Wi Fi Connection Assistant Guide Wi Fi Connection Assistant Guide Check 2 Are the printer s TCP IP network settings...

Page 645: ...nter on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For i...

Page 646: ...hether the issue is resolved Check 2 Make sure printer is registered to your computer Check 3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing ov...

Page 647: ...Network Connection Problems Network Settings and Common Problems Cannot Connect to the Printer 647...

Page 648: ...ing Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP...

Page 649: ...ssary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufac...

Page 650: ...mmunication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the s...

Page 651: ...Check 1 Check the power status of printer and other devices smartphone or tablet Turn on the printer or devices If the power is already turned on turn it off and on again Check 2 Is the icon displayed...

Page 652: ...ke sure the LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to th...

Page 653: ...Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or contact its...

Page 654: ...the maintenance cartridge are not cleared The Data lamp on the Operation Panel does not light up If the Printer Makes a Strange Sound Printed pages are not collected cleanly in the basket Basket Lurch...

Page 655: ...rn On Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker...

Page 656: ...k the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the M...

Page 657: ...inter driver select the printer from the list of Printer and try printing again Check 2 Is the print job paused In Windows restart the print job as follows 1 Select the target printer in Devices and P...

Page 658: ...roll holder in the printer 3 Check 2 Operating noise may be heard from the printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard f...

Page 659: ...mately 1 minute 30 seconds Ink is also agitated automatically at the following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the prin...

Page 660: ...to Example Basket Configurations and try another basket position Example Basket Configurations Check 2 Is the basket in the right position for the media size The optimal basket position depends on fa...

Page 661: ...ched to the Basket Arm The basket may lurch if a force is applied to the one without the Basket Locking Support To prevent the basket from lurching attach the Basket Locking Supports to both sides of...

Page 662: ...ning message is displayed when creating a color calibration target An error was seen in the print result when printing on a calibrated sheet An example of a warning message Please check the following...

Page 663: ...r cannot be inserted into the Paper Feed Slot Cannot load sheets Roll Paper Is not Fed Automatically Roll Paper Is not Switched Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Ro...

Page 664: ...nter 1 Turning the Printer On and Off 2 Open the top cover 2 Note If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage setting the cutting method for the roll pap...

Page 665: ...t B or ink tube stabilizer C Touching these may cause malfunction 4 Lift up the release lever 4 5 Holding the paper on both sides pull the jammed portion out toward the front Use scissors 5 or a cutti...

Page 666: ...er when cutting 6 If the Carriage is on the left move the Carriage to the right until it stops 6 Important Always move the Carriage to the right side If the Carriage is on the left an error message ma...

Page 667: ...e right edge of the roll paper parallel to the paper alignment line B When the paper is parallel to the line lower the release lever Important Align the roll paper with the paper alignment line B and...

Page 668: ...Printer On and Off The roll is advanced and the printer is ready to print Note To trim the leading edge cleanly select the paper being fed on the touch screen and then cut the leading edge by selecti...

Page 669: ...to the printer 1 Turning the Printer On and Off 2 Open the top cover 2 3 If the Carriage is out move the Carriage to the left or right side away from the jammed 3 paper Important Do not touch the lin...

Page 670: ...4 Lift up the release lever 4 5 Hold the paper and pull it out toward the front 5 670...

Page 671: ...in 6 If the Carriage is on the left move the Carriage to the right until it stops 6 Important Always move the Carriage to the right side If the Carriage is on the left an error message may appear on t...

Page 672: ...8 Turn on the power to the printer 8 Turning the Printer On and Off 672...

Page 673: ...he touch screen menu and then select the paper source Check 4 The leading edge of the roll paper may not be cut properly If the leading edge of the roll paper is crooked or folded the paper may not be...

Page 674: ...heck Check that the correct paper source has been selected Tap Paper Settings Display area in the touch screen menu and then select the paper source Select Load paper and load the paper Loading Sheets...

Page 675: ...in the Printer Loading Roll Paper in the Roll Unit Check 5 Make sure the paper width of the roll is 250 mm or more The auto feed function does not support paper with a width of less than 250 mm If you...

Page 676: ...nter temperature humidity etc auto feed may not work If paper cannot be fed even after performing the above actions set Roll paper auto feed to Disable Paper retention settings to Release and then fee...

Page 677: ...ttings to Release in the touch screen menu and feed the paper manually Paper related settings Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Note Roll paper cannot be fed or switched...

Page 678: ...settings Check the following setting items on Paper related settings and perform settings Select Enable for Switch roll paper when low Select Barcodes or Auto estimate for Manage remaining roll amount...

Page 679: ...ount If Barcodes is selected for Manage remaining roll amount 1 Enter Length of roll paper 1 and Length of roll paper 2 and tap OK 1 2 Select the timing of warning messages from Roll amount warning se...

Page 680: ...ch screen menu Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the Print head nozzle blocked Print a nozzle check pattern to check the Print head status Checking for Nozzle Clogging Ch...

Page 681: ...tter Blade Does Not Work While Cutting Is in Progress I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry When Trim...

Page 682: ...to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Check 3 Is the cutter blade attached Attach the cutt...

Page 683: ...If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selected currently If the paper edge cannot be cut straight at the cut...

Page 684: ...e of the cutter blade blunt Replace the cutter blade Replacing the Cutter Blade Check 9 Are you printing on Large Format Change the position of the basket Printing on Large Format or Easily Damaged Pa...

Page 685: ...creen menu and cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Check 3 Check the setting value for Cut speed Sele...

Page 686: ...printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting...

Page 687: ...o that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Specifying the...

Page 688: ...he roll unit is being used as a paper feeder and the basket is in position 1 the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit In t...

Page 689: ...th high transparency cannot be detected I want to know the paper types that can be used in this printer Estimated paper type does not match the loaded paper type The paper type that I want to print is...

Page 690: ...Paper widths with high transparency cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 690...

Page 691: ...I want to know the paper types that can be used in this printer For information about paper that can be used with this printer refer to the paper information list Paper Information List 691...

Page 692: ...ually select the correct paper type Check 2 Is the paper you set genuine paper or recommended paper See Using Paper Other Than Genuine Paper and feed confirmed Paper Check 3 Is there any unevenness in...

Page 693: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 693...

Page 694: ...Ink related Problems Printer consumes a lot of ink Ink Level Detection Does this printer support sub ink tank system 694...

Page 695: ...System Cleaning after the printer has been transported if it has not been used for a long time or if there is a problem with the Print head Check 3 You have just finished initial installation when mo...

Page 696: ...tored for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can...

Page 697: ...ystem This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tan...

Page 698: ...About Print Settings How do I print without borders I want to easily create vertical or horizontal banners Can I perform duplex printing I want to perform enlargement printing 698...

Page 699: ...n roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Printing without Edges Based on the Scenarios Windows Printing wit...

Page 700: ...e in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Pr...

Page 701: ...sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Free Layout plus which prints two pages on one side folds the sheet back from the center and...

Page 702: ...orm enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Prin...

Page 703: ...1022 1023 1024 1025 1034 1035 1036 1039 1040 1051 1052 1054 1056 1057 1058 1059 1061 1200 1201 1210 1213 1214 1300 1306 1317 1318 1322 1323 1324 1325 1326 1327 1328 1329 1401 1403 1408 1409 140A 140B...

Page 704: ...4903 4905 4909 4910 4911 4913 4920 4922 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4952 4953 4954 4955 4956 5000 to 5ZZZ 5200 5A60 5B10 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900...

Page 705: ...A000 to ZZZZ B20A B510 705...

Page 706: ...oaded What to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading Sheets in the Printer Stopping p...

Page 707: ...ted to print from Roll 1 but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls in the Printer Note To stop printing tap Cancel or Sto...

Page 708: ...m Roll 2 but no paper roll has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Roll Paper in the Roll Unit Note To stop printing tap Cancel or...

Page 709: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 710: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 711: ...mpted to print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading Sheets in the Printer Note To stop printing tap Cancel or Stop...

Page 712: ...1018 Cause Roll 1 feeder has not been calibrated What to Do Calibrating please remove the roll holder from the printer Removing the Roll from the Printer 712...

Page 713: ...1019 Cause The Roll 2 feeder has not been calibrated What to Do Calibrating please remove the roll holder on the roll unit Removing Roll Paper from the Roll Unit 713...

Page 714: ...t on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel...

Page 715: ...t during the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace...

Page 716: ...ng the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the p...

Page 717: ...n tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert...

Page 718: ...ase lever and remove the roll paper 1 Removing Roll Paper from the Roll Unit 2 Load the new roll 2 Loading Roll Paper in the Roll Unit 3 If There is a job which has not been printed yet Do you want to...

Page 719: ...the printer and print If a roll is loaded in the printer feed the roll paper manually Loading Rolls in the Printer Stopping printing To stop printing tap OK on the touch screen Note When Roll paper a...

Page 720: ...roll unit and print If a roll is loaded in the roll unit feed the roll paper manually Loading Roll Paper in the Roll Unit Stopping printing To stop printing tap OK on the touch screen Note When Roll p...

Page 721: ...ouch screen to stop printing 2 Turn off the power and make sure the roll unit is properly installed on the printer Note For instructions on installing the roll unit see the Roll Unit Setup Guide provi...

Page 722: ...unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the r...

Page 723: ...unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the r...

Page 724: ...The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing...

Page 725: ...paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause pro...

Page 726: ...054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 726...

Page 727: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 727...

Page 728: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 728...

Page 729: ...st run out What to Do Printing will continue Replace the roll in the printer with one that has enough paper for printing as soon as possible Removing the Roll from the Printer Loading Rolls in the Pri...

Page 730: ...out What to Do Printing will continue Replace the roll in the roll unit with one that has enough paper for printing as soon as possible Removing Roll Paper from the Roll Unit Loading Roll Paper in th...

Page 731: ...rint job 1 Tap Cancel to stop printing 2 Change the media type in the print job settings to the media type loaded in the printer and 2 then try again Loading Rolls in the Printer Loading Sheets in the...

Page 732: ...ad lock lever is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a m...

Page 733: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 733...

Page 734: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 734...

Page 735: ...1213 Cause Release lever is lifted up What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 735...

Page 736: ...er wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon c...

Page 737: ...med Sheet 2 Load the paper 2 Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this...

Page 738: ...Follow these steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen 1 Removing Sheets 2 Load a new roll 2 Loading Rolls in the Printer Loading Roll Paper in...

Page 739: ...insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continu...

Page 740: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 741: ...s Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper...

Page 742: ...n loaded What to Do Lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calib...

Page 743: ...Remove paper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing the Roll from the Printer Re...

Page 744: ...at to Do Follow the steps below to print again 1 Tap Cancel on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then tr...

Page 745: ...utting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll...

Page 746: ...sors or a cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose...

Page 747: ...he edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loa...

Page 748: ...he edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loa...

Page 749: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 749...

Page 750: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 751: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 752: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 753: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 754: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 754...

Page 755: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 755...

Page 756: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 757: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 758: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace the print head with a new one Replacing the Print Head 758...

Page 759: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 760: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 760...

Page 761: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 761...

Page 762: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 762...

Page 763: ...it a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon custom...

Page 764: ...int head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the err...

Page 765: ...el on the touch screen to stop printing 2 Clean the print head 2 Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To contin...

Page 766: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 766...

Page 767: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 767...

Page 768: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 768...

Page 769: ...ank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the in...

Page 770: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 770...

Page 771: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 771...

Page 772: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 772...

Page 773: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 773...

Page 774: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 774...

Page 775: ...se Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service ce...

Page 776: ...ease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or t...

Page 777: ...se it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or tro...

Page 778: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 778...

Page 779: ...d to disable the function for detecting the remaining ink level To disable this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function...

Page 780: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 780...

Page 781: ...Cannot fill sub ink tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing In...

Page 782: ...roll paper but roll unit is not powered on or has been removed What to Do Turn off the power and check the connection with the roll unit For instructions on installing the roll unit see the Roll Unit...

Page 783: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 783...

Page 784: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 784...

Page 785: ...of the width set in the printer driver 2 Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Printing begins Printing without changes Tap Print with the loaded paper However note that th...

Page 786: ...aper of the width set in the printer driver 2 Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Printing begins Printing without changes Tap Print with the loaded paper However note tha...

Page 787: ...the printer is the wrong size or type What to Do Roll Tap Replace the paper and print on the touch screen or lift up the release lever and replace the paper with paper of the correct size To stop pri...

Page 788: ...print head has not been calibrated What to Do Print Head Alignment is recommended Automatic Adjustment to Straighten Lines and Align Colors Note This message will appear until Print Head Alignment is...

Page 789: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 789...

Page 790: ...tions where the adjustment of the print head is recommended What to Do Print Head Alignment is recommended Automatic Adjustment to Straighten Lines and Align Colors Note This message will appear until...

Page 791: ...a media type suitable for Color calibration but there are no Color calibration results for that media type and the specified conditions have been met since the last time common calibration was carried...

Page 792: ...t is almost time to replace consumables for which service is required What to Do This can used for a little while until the message A part needs to be replaced appears Contact your Canon dealer for as...

Page 793: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 793...

Page 794: ...enance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maint...

Page 795: ...ol and then recover the media information Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Sel...

Page 796: ...ncorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manuf...

Page 797: ...orrect print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software man...

Page 798: ...ause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufactur...

Page 799: ...ncorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manu...

Page 800: ...rect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software...

Page 801: ...int data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the sof...

Page 802: ...t data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the...

Page 803: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 803...

Page 804: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vert...

Page 805: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vert...

Page 806: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 806...

Page 807: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Acrobat 807...

Page 808: ...ts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG...

Page 809: ...3338 Cause Resolution of JPEG data and printer settings are mismatched What to Do Check the print results When the print results have problems print using a printer driver 809...

Page 810: ...cluding the image processing table was sent What to Do Print data that includes the image processing table cannot be printed If using printing software such as RIP Raster Image Processor contact the s...

Page 811: ...3350 Cause Free space on the personal box on the printer hard disk is running low What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 811...

Page 812: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 812...

Page 813: ...printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting...

Page 814: ...or Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the sta...

Page 815: ...r Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the st...

Page 816: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail ser...

Page 817: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail ser...

Page 818: ...ss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the...

Page 819: ...iss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the...

Page 820: ...s the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of th...

Page 821: ...ss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the...

Page 822: ...he touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact th...

Page 823: ...n the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the m...

Page 824: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 824...

Page 825: ...g What to Do Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configuration refer to the docume...

Page 826: ...mmunicate with the monitoring service center What to Do Check the network connection and perform a communication test For details on changing the network configuration refer to the documentation for y...

Page 827: ...ude the following Received print job for Roll 1 while Roll 2 is in use Received print job for Roll 2 while Roll 1 is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printe...

Page 828: ...4111 Cause The media type specified is incompatible with this device What to Do Tap Stop on the touch screen to stop printing Check the media type settings and then try again 828...

Page 829: ...ecifying paper feed from the roll unit but the roll unit use setting is not set to paper feed What to Do To stop printing tap OK or Stop on the touch screen Check the roll unit settings and then try a...

Page 830: ...paper that can be printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper 1 Removing the Roll from the Printer Removing Roll Paper from the Roll Unit 2 Repl...

Page 831: ...r position is not suitable for borderless printing What to Do Tap OK on the touch screen then reload the paper Insert the roll paper firmly until it is against the roll holder flange Loading Rolls on...

Page 832: ...holder flange Loading Rolls on the Roll Holder Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smal...

Page 833: ...r source is set to Roll Paper in your application 3 Check that banner printing is not set and then try again 3 See the media information list for media types compatible with borderless printing Paper...

Page 834: ...reload the roll paper Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless w...

Page 835: ...stop printing 2 Check that the printer driver for the printer has been selected and then try again 2 See the media information list for media types compatible with borderless printing Paper Informatio...

Page 836: ...ver Roll paper is not wide enough or the paper is out of position What to Do Stopping printing Tap Cancel on the touch screen to stop printing Printing with the loaded paper Tap Print with the loaded...

Page 837: ...ype in the printer cannot be printed borderless What to Do Tap Cancel on the touch screen to stop printing Note See the media information list for media types compatible with borderless printing Paper...

Page 838: ...02A EC16 2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1A 2F45 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2...

Page 839: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 840: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 841: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 842: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 843: ...moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and...

Page 844: ...er hard disk is full What to Do tap Stop to stop printing and then take the following action Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Del...

Page 845: ...hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will auto...

Page 846: ...of jobs have been saved in the box What to Do Take the actions below Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note T...

Page 847: ...then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service cent...

Page 848: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 849: ...per 1 Removing the Roll from the Printer Removing Roll Paper from the Roll Unit 2 Replace the paper with paper of the width set in the printer driver 2 Loading Rolls in the Printer Loading Roll Paper...

Page 850: ...Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and...

Page 851: ...s 2 Loading Rolls in the Printer Loading Roll Paper in the Roll Unit Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Relo...

Page 852: ...Paper from the Roll Unit A foreign object near the output slot is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There...

Page 853: ...If this does not apply there may be a cutter blade malfunction Contact your Canon dealer for assistance 853...

Page 854: ...d the paper until the outer diameter of the wound paper is the same as the outer diameter of the paper core Paper is jammed or could not be rolled Remove the paper from the Media Take up Unit Tap OK o...

Page 855: ...h screen to dismiss the error 2 Load paper suitable for Color calibration 2 See the media information list for suitable paper Paper Information List Make sure the paper in the printer is the same as t...

Page 856: ...4925 Cause The performance of some internal printer sensors may be affected What to Do Tap OK on the touch screen to stop Color calibration Contact your Canon dealer for assistance 856...

Page 857: ...is not suitable for Color calibration What to Do Tap OK on the touch screen to stop Color calibration Load a paper size suitable for Color calibration and then repeat Color calibration Managing Color...

Page 858: ...ction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper suitable for Color calibration Make adju...

Page 859: ...sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to en...

Page 860: ...e printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Autom...

Page 861: ...Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Pr...

Page 862: ...Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Pr...

Page 863: ...Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Pr...

Page 864: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 864...

Page 865: ...4952 Cause Failed to connect to the wireless router What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 865...

Page 866: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 866...

Page 867: ...4954 Cause Failed to set up Wi Fi using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 867...

Page 868: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and Wi Fi are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or Wi Fi 868...

Page 869: ...ut they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other proces...

Page 870: ...nplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon cust...

Page 871: ...Cxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC...

Page 872: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 873: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 874: ...a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC41 40...

Page 875: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 876: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 877: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 878: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 879: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 880: ...ode ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 40...

Page 881: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 882: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 883: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 884: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 885: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 886: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 887: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 888: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 889: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 890: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 891: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 892: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 893: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 894: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 895: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 896: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 897: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 898: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 899: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 900: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 901: ...hat to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed erro...

Page 902: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 903: ...red What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed...

Page 904: ...red What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed...

Page 905: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 906: ...Printer Information Safety Handling Precautions Specifications 906...

Page 907: ...Safety Safety Precautions Regulatory Information WEEE 907...

Page 908: ...printer Do not use the cables included with the printer with other devices Do not use outside of the designated power supply voltage and frequency Insert the power plug securely and completely into th...

Page 909: ...hicle The container may deform causing the ink to spill or the ink quality may become degraded Moving the Printer Have the following number of people carry the printer The weight may cause pain such a...

Page 910: ...illing Print Heads Ink Tanks Maintenance Cartridges Keep ink tanks out of the reach of children In case ink is accidentally licked or swallowed rinse out mouth or give one or two glasses of water to d...

Page 911: ...which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenn...

Page 912: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 912...

Page 913: ...or your household waste disposal service or visit www canon europe com sustainability approach Only for European Union and EEA Norway Iceland and Liechtenstein These symbols indicate that this product...

Page 914: ...ieses Produkts zu erhalten wenden Sie sich an Ihre Stadtverwaltung den ffentlich rechtlichen Entsorgungstr ger eine autorisierte Stelle f r die Entsorgung von Elektro und Elektronik Altger ten oder Ih...

Page 915: ...ngegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zi...

Page 916: ...Uni Europea i a l Espai Econ mic Europeu Noruega Isl ndia i Liechtenstein Aquests s mbols indican que aquest producte no s ha de llen ar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE...

Page 917: ...e della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Apenas para a U...

Page 918: ...t indsamlingssted f eks i overensstemmelse med en godkendt n til n procedure n r du indk ber et nyt tilsvarende produkt eller p et godkendt indsamlingssted for elektronikaffald samt for batterier og a...

Page 919: ...t godkjent program eller husholdningens renovasjonsselskap eller g til www canon europe com weee eller www canon europe com battery Vain Euroopan unionin sek ETA n Norja Islanti ja Liechtenstein aluee...

Page 920: ...rnice o bateri ch 2006 66 ES a nebo podle vnitrost tn ch pr vn ch prov d c ch p edpis k t mto sm rnic m nem b t tento v robek likvidov n s odpadem z dom cnost Je li v souladu s po adavky sm rnice o ba...

Page 921: ...htenstein Te symbole oznaczaj e produktu nie nale y wyrzuca razem z odpadami gospodarstwa domowego zgodnie z dyrektyw WEEE w sprawie zu ytego sprz tu elektrycznego i elektronicznego 2012 19 UE lub dyr...

Page 922: ...e Cd kaadmium Pb plii kontsentratsioonitase on k rgem kui patareisid ja akusid ning patarei ja akuj tmeid k sitlevas direktiivis s testatud piirm r Antud tootest tekkinud j tmed tuleb anda vastavasse...

Page 923: ...rinkimo punkt pavyzd iui mainais kai j s perkate nauj pana gamin arba speciali j surinkimo viet kurioje perdirbamos elektrin s ir elektronin s rangos atliekos bei naudotos baterijos ir akumuliatoriai...

Page 924: ...reun cu de eurile menajere n conformitate cu Directiva DEEE 2012 19 UE Directiva referitoare la baterii 2006 66 CE i sau legile dvs na ionale ce implementeaz aceste Directive Dac un simbol chimic este...

Page 925: ...elju bez naknade i obveze kupnje za krajnjeg korisnika Neodgovaraju e rukovanje ovom vrstom otpada mo e utjecati na okoli i ljudsko zdravlje zbog potencijalno opasnih supstanci koje se naj e e nalaze...

Page 926: ...vlasti komunalne slu be odobrenog plana recikla e ili servisa za odlaganje ku nog otpada ili posetite stranicu www canon europe com weee ili www canon europe com battery 926...

Page 927: ...Handling Precautions When Repairing Lending or Disposing of the Printer 927...

Page 928: ...he printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow...

Page 929: ...Specifications Specifications Print Area 929...

Page 930: ...of power even when turned off To stop all power consumption turn off the printer and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condens...

Page 931: ...wer consumption turn off the printer and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only Appro...

Page 932: ...rinter and Stand when basket is not used Approx 43 8 x 30 2 x 46 in 1110 x 766 x 1168 mm Printer and Stand when using basket basket position 1 Approx 43 8 x 38 8 x 46 in 1110 x 984 x 1168 mm Printer a...

Page 933: ...annot use Wi Fi and wired LAN at the same time USB Hi Speed USB To use Hi Speed USB your computer must support Hi Speed USB Addition ally the Hi Speed USB interface is completely backward compatible w...

Page 934: ...EAP AES Supports IEEE802 1X EAP TLS EAP TTLS PEAP Setup WPS push button method PIN code method Easy wireless connect Operating Conditions If operating conditions of the operating system are high follo...

Page 935: ...uired to use the Online Manual To install the software while using Windows you must have a CD ROM drive or a network connection To install the software while using macOS you must have a network connec...

Page 936: ...acOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized...

Page 937: ...rless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2...

Page 938: ...Appendix Online Manual Symbols Used in This Document Trademarks and Licenses 938...

Page 939: ...OS iOS iPadOS Safari Android Chrome OS Google Chrome In your browser set to allow cookies and enable JavaScript Enable TLS1 2 or higher Models used in illustrations and videos in this manual may diffe...

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