Cannot connect to the imagePRESS Server with utilities
You must check network protocol settings if you cannot connect to the network.
If users cannot connect to the imagePRESS Server, check the following:
imagePRESS Server Setup
The appropriate network protocol must be enabled, with the correct
parameters (for example, for TCP/IP, the IP address), and you must publish
the Print queue or Hold queue.
You can check these settings quickly by printing a Configuration page. For
on page 98.
On the client computer
The appropriate network protocols must be loaded.
Cannot connect to the imagePRESS Server with Command WorkStation
If a problem occurs while you are connecting to the imagePRESS Server, an error message is displayed.
The problem can occur when:
•
The imagePRESS Server is initially turned on.
•
The imagePRESS Server restarts.
•
You have changed settings affecting the server address and have not reconfigured the connection to the server.
If you experience this problem, try the following solutions, in this order:
•
A remote computer running utilities or WebTools may be interfering by obtaining status information. If
possible, close the remote application, and try to connect again.
•
Restart the Command WorkStation software and try to connect again.
•
Restart the imagePRESS Server.
Configuration and Setup
Troubleshooting
123
Summary of Contents for imagePRESS Server B5000
Page 8: ...Configuration and Setup Contents 8 ...
Page 124: ...Configuration and Setup Troubleshooting 124 ...
Page 127: ......
