Canon imagePRESS C1 P, Service Manual, Page: 778 / 1265

Chapter 14
14-43
F-14-53
2. If the RB-A board is connected correctly, wipe its terminal with lint-free paper impregnated with alcohol, and then refit the board.
14.3.7.22 E000/E004: Drawer connector pin of Fixing Heater Cable Unit moves back (JP Model)
0015-6597
imagePRESS C1 P / imagePRESS C1 / Color Image Reader-H1 / imagePRESS C1+ (Printer) / imagePRESS C1+
[ Inspected by Canon Inc. ]
Description
Since the AC terminal of the fixing drawer connector (in the fixing assembly side) moved back, the connector failed to have secure contact with the connector
in the main body side, causing the error code "E000" or "E004."
- E000 can be displayed when the rise in temperature of the fixing assembly is not high enough at power-on.
- E004 can be displayed when an error occurs in the protection circuit of the fixing assembly.
Cause
The tie-wrap [2] binding the cable of the fixing heater cable unit in the fixing assembly side came in contact with the edge saddle [3], and received excessive
stress. This might make the drawer connector pin [1] in the fixing assembly side tilt. Since the fixing assembly was set in this condition, the connector hit
against the connector in the main body side, and made the pin [1] in the main body side move back, causing poor contact of the connectors.
F-14-54
To prevent this, the tie-wrap [2] applying stress to the fixing heater cable was eliminated from the machines below:
- imagePRESS-C1: TUK00349 and later
Field Remedy
When the machines without the above-mentioned serial numbers cause the symptom, or at time of service work, perform the following procedure.
1. Take out the fixing assembly from the main body.
2. Remove the 3 screws [4] and detach the fixing heater cable unit together with its mounting plate.