imageFORMULA DR-G1130/DR-G1100 Series Service Guide
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
April 2013
Rev. 1
Page 13
VI. Post Warranty Support
A. Dealers or Authorized Servicer Offerings
The Authorized Servicer program enables Canon distribution product resellers to
become authorized to service the Canon products they resell. Refer to the
Authorized Servicer Program Guide (found in the Download Center of the
website and on the Systems and Technical Support section of the
website) for details to help the Dealer or Authorized Servicer become
familiar with Canon USA’s business processes and the resources that are
available to assist the Dealer or Authorized Servicer. The Dealer or Authorized
Servicer must register through the Authorized Service Provider Customer
Registration (ASCR) system.
Figure 2 (e-Support: Download Center Web Page)
Canon USA’s Systems & Technical Support Division’s Business Relations and
Administration department is available to answer questions regarding this
program. The Business Relations and Administration department can be reached
at 1-516-328-5767. The line is monitored Monday through Friday 9:00 am to 5:00
pm Eastern Time.
