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When a Problem cannot be Resolved
85RS-04K
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please
refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your
product at www.usa.canon.com.
Please have the following information ready when contacting the Canon Customer
Care Center:
●
Product name (imageCLASS MF3010 / MF3010VP)
●
Serial number (a character string of three letters and a 5-digit number; located on the rating label on the rear
side of the machine)
●
Place of purchase
●
Nature of the problem
●
Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises or emits smoke or an odd odor
Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer
Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
If you attempt to fix the machine yourself
It may void the limited warranty.
Customer Support (Canada)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please
refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your
product at www.canon.ca/support.
Troubleshooting
189
Summary of Contents for imageCLASS MF3010 VP
Page 1: ...imageCLASS MF3010 MF3010VP User s Guide USRM1 9803 03 2022 04 en Copyright CANON INC 2022 ...
Page 58: ...Basic Operation 53 ...
Page 71: ...Document Type 85RS 01S Supported Document Types P 67 Scan Area P 68 Specifications 66 ...
Page 74: ...Paper 85RS 01X Supported Paper Types P 70 Printable Area P 73 Specifications 69 ...
Page 85: ...Press to start copying Canceling copy jobs Press Copy 80 ...
Page 105: ...Printing begins Print 100 ...
Page 109: ...Navigation pane left side Click Contents Search to search for information Print 104 ...
Page 164: ...Troubleshooting 159 ...