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Canon CP-300 User Manual Download Page 174

170

Table of 

C

o

nt

ents

Preparation/

Setup

Pr

int U

sing 

a C
omput

er

Appendix

Index

P

rint/Sa

ve

Input/Edit

Names of 

Components

M

aint
enanc

e/

Print

er  S
ettings

 Tr

ouble

-

shooting

 If a Tube or Label Tape 
Becomes Jammed

If the print media gets jammed inside the printer, a "Feed error" message will be 
displayed on the display and printing will be canceled. Follow the procedure below 
to remove the print media.

        Feed error

Media is jammed in

the feeding path.

NOTE

•  If the print media is jammed inside the printer but the message is not displayed, press 

and hold the [Cancel] key for 2 seconds or more to stop printing, and then follow the 
instructions starting from step 2 to remove the print media. (In this case, the messages 
shown in the steps below will not be displayed.

1 

After reading the " Feed error" message, press any key.

 

Instructions will be displayed on the 
screen.

Open the cover.

2 

Open the cover.

 

When the cover is opened, instructions 
will be displayed on the screen.

Remove the ribbon 

cassette.

Summary of Contents for CP-300

Page 1: ...NTER 4Y1 8638 030 Precautions for safe use are described in the Basic Operation Guide Please read it carefully before using this product Please note that the contents of this manual are subject to cha...

Page 2: ...Control Setting of the Tube Warmer 34 Changing the Temperature Setting of the Tube Warmer 35 2 Input Edit Basic Input Operations 37 Before Input 37 Entering Text 39 Entering Symbols 40 Deleting Charac...

Page 3: ...he Software 110 Install the MK Desktop Utility and Printer driver 110 Uninstalling the MK Desktop Utility and Printer Driver 117 Connecting to a Computer 120 Starting Up Exiting the Program 121 Start...

Page 4: ...ging the Display Settings 164 Turning Off Sounds 167 Initializing this Printer 168 6 Troubleshooting If a Tube or Label Tape Becomes Jammed 170 What to Do in Case of Trouble 175 A Message is Coming Up...

Page 5: ...injury or improper use of the product be sure to read these indications NOTE Instructions including notes for operation and additional explanations About the Text Copying this manual or any part of th...

Page 6: ...ows 8 1 Microsoft Windows is abbreviated as Windows Trademarks Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries eneloo...

Page 7: ...tenance Printer Settings Trouble shooting Names of Components External View Top View 1 2 3 4 5 1 Keyboard 2 Cover 3 Power key 4 AC adapter connector 5 USB connector Type B Bottom View 1 2 3 1 Battery...

Page 8: ...ide View 2 3 4 5 6 7 8 10 11 9 1 12 13 14 1 Connector for tube warmer 2 Attachment Media cassette mount 3 Media feed port When the attachment installed 4 Display 5 Ribbon cassette mount 6 Transport ro...

Page 9: ...Preparation Setup Print Using a Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting Tube Attachment 3 1 2 1 Size switch lever 2 Tube retain...

Page 10: ...space between characters 3 Length Margin key Specifies the length of one tube or one label character alignment and margins 4 Conti key Sets up repeat printing of a page 5 Number key Sets numbering for...

Page 11: ...characters or selected items Pressing this key after finalizing text input will insert a page break at the cursor position 14 Arrow keys Move the cursor or selected item up down left or right If you...

Page 12: ...Caps Lock Indicates whether the Caps Lock mode is active Active so all alphabetic characters are entered in uppercase No indication Normal inactive 2 Print speed Displays the printing speed settings P...

Page 13: ...following symbols P 12 The AC adapter is being used Power remaining Out of power When the battery is being used the remaining battery charge is indicated by this symbol If the battery is not sufficien...

Page 14: ...ge will be printed repeatedly P 79 10 Character Space Displays the character space setting for the current page P 48 11 Lines Displays the number of lines setting for the current page P 49 12 Characte...

Page 15: ...ning the Printer On Off 15 Turning the Printer On 15 Turning the Printer Off 17 Installing the Ribbon Cassette 18 Loading the Print Media 21 Loading a Tube 21 Replacing the Print Media 27 Using the Op...

Page 16: ...Supply Connecting the AC Adapter CAUTION Be sure to use the supplied genuine AC adapter and power cord 1 Connect the power cord to the AC adapter and plug the AC adapter into the printer 2 Insert the...

Page 17: ...el Batteries Part No BK 3MCCA for North America BK 3MCCE for Europa and Asia Do not use any other type of battery Failure to do so may result in fire malfunction or injury 1 Prepare 6 eneloop AA Stand...

Page 18: ...AC adapter as they will be drained otherwise If the batteries are installed and the AC adapter is connected to the product do not disconnect the AC adapter during printing The product will not be abl...

Page 19: ...rmation display Character input display If the power is turned on without a ribbon cassette loaded the ribbon cassette information display will not be displayed Startup display Ribbon cassette informa...

Page 20: ...data upon startup When set to No the program will start without deleting the data being edited 1 Press the Option key 2 Use or to select Others and then press the Enter key Option Others Print adjust...

Page 21: ...outlet CAUTION When disconnecting the AC adapter from the printer be sure to remove the power plug from the power outlet first IMPORTANT Do not disconnect the power plug until the power has been compl...

Page 22: ...nter Settings Trouble shooting Installing the Ribbon Cassette IMPORTANT For more information on the ribbon cassette that can be used refer to Consumable Supplies and Options P 193 Dispose the used rib...

Page 23: ...nts Maintenance Printer Settings Trouble shooting 3 Remove the new ribbon cassette packing material IMPORTANT Do not touch the IC chip on the ribbon cassette Doing so may render the ribbon cassette in...

Page 24: ...Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 5 Install the ribbon cassette into the printer Push the cassette in until it clicks into the place IMPORTANT If...

Page 25: ...cloth Also do not use tubes that have oil or other stains that cannot be wiped off NOTE Please purchase commercially available tubes for use For more information on the sizes that can be used refer to...

Page 26: ...put Edit Names of Components Maintenance Printer Settings Trouble shooting 2 Open the cover 3 Install the attachment into the printer Align the attachment with the slot on the printer and push it in f...

Page 27: ...the direction shown in the figure and push it in until it hits transport roller 2 Transport roller 2 NOTE If it is difficult to pass the tube through the attachment set the tube in place while pressin...

Page 28: ...dex Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting print media from getting stuck inside the printer use a tube of sufficient length If the tube is not set cor...

Page 29: ...rnment regulation NOTE The procedure for removing set print media from the printer please refer to Replacing the Print Media P 27 1 Check the condition of the cassette If the release paper has a high...

Page 30: ...ix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 2 Open the cover 3 Install the cassette into the printer Align the cassette with the slot on the printe...

Page 31: ...eplace the print media installed in the printer with a different one follow the procedure below NOTE For information on the print media that can be used with this product refer to Consumable Supplies...

Page 32: ...For Other Print Media 1 Turn on the power P 15 2 Press the Remove key The following screen will be displayed 3 Select Yes with or and press the Enter key The print media will be rotated backwards Unl...

Page 33: ...e tube warmer When using the attachment or media cassette While pulling the lever to the right lift it upward to remove it When using the tube warmer Grasp the tube warmer while pushing its two stoppe...

Page 34: ...a Tube P 21 When using a media cassette refer to Loading a Label Tape Cassette P 25 IMPORTANT When the print media feed is reversed the ribbon in the ribbon cassette may become slack If the ribbon is...

Page 35: ...not print correctly on other types of tubes Type Tube Clear tube Size 1 5 to 6 5 mm internal diameter If the tube gets too warm the device may not print on it correctly Print as soon as possible after...

Page 36: ...Prepare the tube warmer 2 Open the cover 3 Set the tube warmer in place Insert the connector of the tube warmer into the connector for the tube warmer on the printer and push down on it vertically unt...

Page 37: ...information on how to control settings of the warmer refer to Changing the Control Setting of the Tube Warmer P 34 IMPORTANT When the tube warmer is not set the tube warmer control settings are disab...

Page 38: ...e tube except while printing When printing is executed it starts printing immediately WAI will be displayed when the set temperature is adjusted OFF OFF Disables the tube warmer settings Example To st...

Page 39: ...ature to High 1 Press the Option key 2 Use or to select Warmer and then press the Enter key Option Connect Warmer Character Edit 3 Use or to select Warmer Temp and then press the Enter key Warmer Warm...

Page 40: ...Frame 45 Specifying the Orientation and Character Direction 46 Specify the Character Spacing 48 Specifying the Number of Lines 49 Numbering 51 Underline 6 9 54 Setting the Cut Length 55 About Cut Len...

Page 41: ...ess Enter key Press Enter key 200V Pump Room C1 Also if you display the Page Display you can check the page number of the currently displayed page and the total number of pages in the data In addition...

Page 42: ...Display Page 41 of 53 Memory used 4 Press the Shift Cancel keys How to Use the Cursor The mark that indicates the position for entering text is called the cursor Use the arrow keys to move the cursor...

Page 43: ...s7 1 1 Input Res7 1 Enter Shift R E S 7 and 1 in this order When entering capital letters hold down Shift and press the desired key If you make a mistake use the Back Space key to delete the character...

Page 44: ...d Example Input 1 Press the Symbol key 2 Use the arrow keys to select from the list of symbols The symbol screen is divided into two groups To switch between groups press Shift or For symbols that can...

Page 45: ...t Names of Components Maintenance Printer Settings Trouble shooting Deleting Characters There are two ways to delete a character using the Back Space key Example Change 27V to 2V 1 Move the cursor to...

Page 46: ...returns the format settings to their default values Format Settings in this product refers to the following function settings Function name Default setting Function name Default setting Character Size...

Page 47: ...200V 4 mm half width 4 mm full width 200V 200V 3 mm half width 3 mm full width 200V 200V 2 6 mm half width 2 6 mm full width 200V 200V 1 3 mm full width 2 mm half width 2 mm full width 200V 200V 200V...

Page 48: ...in full width Some character sizes cannot be selected depending on the number of lines the cut length setting and the size of the print media No error message will be displayed even if the print data...

Page 49: ...ing Orientation Frame 4 Use or to select On and then press the Enter key The display returns to the character input display The frame shapes setting can be checked on the display Off On Frame NOTE The...

Page 50: ...izontal Text direction horizontal 12V 24V Pump Room C1 Vert Vert char Orientation vertical Text direction vertical C 1 2 4 V 1 2 V Pump Room Example Set to Vert Vert char 1 Display the page for which...

Page 51: ...tings Trouble shooting 6 Press the Enter key The display returns to the character input display The orientation settings can be checked on the display V V NOTE The orientation can be set for each page...

Page 52: ...m p R o o m Example Setting the character spacing to Wide 1 Display the page where you want to change the character spacing 2 Press the Style key 3 Use or to select Character space and press the Ente...

Page 53: ...e page where you want to change the number of lines 2 Press the Style key 3 Use or to select Lines and press the Enter key Style Character Size Lines Character Space 4 Use or to select 2 Lines will ap...

Page 54: ...r Settings Trouble shooting You may not be able to select 2 Lines depending on the selected character size No error message will be displayed even if the print data extends beyond the width top and bo...

Page 55: ...l 0 FFF Pump Room 09 Pump Room 0A Pump Room 0B Upper case letter Pump Room A Pump Room B Pump Room C Lower case letter Pump Room a Pump Room b Pump Room c Example Set the numbering from 1 to 10 after...

Page 56: ...select None Padding character 1RQH HUR 6SDFH 8 Press the Enter key The display returns to the character input display The sequentially numbered control character N will be entered after Pump Room When...

Page 57: ...e No padding characters Pump Room 8 Pump Room 9 Pump Room 10 Zero A leading 0 will be entered as a padding character Pump Room 08 Pump Room 09 Pump Room 10 Space A leading space will be entered as a p...

Page 58: ...or to select Print Settings and press the Enter key Page Settings Print Settings Delete All Option 3 Use or to select Underline 6 9 and press the Enter key Print Settings Half cut Full cut Underline 6...

Page 59: ...c A1 Pump Room Cut length Setting Details Print Image Automatic Default Setting Automatically sets and prints the optimal cut length based on the number of characters entered the size of the character...

Page 60: ...Centered Setting Details Print Image Centered Default Setting Centers the text Pump Room Margin Margin Cut Length Left Aligns text to the left end in the direction of the start of the text Margins ca...

Page 61: ...ey Cut Length Cut Length Alignment Batch Setting 3 Use or to select Specify enter 40 0 Cut Length and then press the Enter key The value can be set by entering numbers or using arrow keys Cut length c...

Page 62: ...ed If you want to change the cut length of all pages use Batch Setting P 59 In Batch Setting the Cut Length and Alignment settings are applied to all pages Approximately 60 mm from the print start pos...

Page 63: ...be set by entering numbers or using arrow keys Press the Enter key and the alignment setting screen will appear Cut Length Automatic Specify 10 0 4 0 to 150 0 4 Use or to select the desired setting an...

Page 64: ...d page 200V 200V Page 1 Page 1 Page 2 1 Move the cursor to the end of the line 9 2 Press the Enter key A page break will be performed and a new page will be created You can check the page number of th...

Page 65: ...er another page Example Copy the first page and paste it after the second page 200V C1 200V 200V Pump Room C1 Copy and past Page 1 Page 2 Page 3 Page 1 Page 2 Page 3 Page 4 Pump Room 1 Display the pag...

Page 66: ...ata of page 1 Yes No 6 Press the Option key 7 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 8 Use or to select Paste and press the Enter key A confirmation...

Page 67: ...r after another page Example Cut the second page and paste it after the third page 200V 200V C1 C1 Page 1 Page 2 Page 3 Page 1 Page 2 Page 3 Pump Room Pump Room Pump Room Cut and past 1 Display the pa...

Page 68: ...ata of page 2 Yes No 6 Press the Option key 7 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 8 Use or to select Paste and press the Enter key A confirmation...

Page 69: ...age 1 Page 2 Page 3 Page 4 Pump Room Pump Room 1 Display the page at the position where you want to insert a blank page page 2 2 Press the Option key 3 Use or to select Page Edit and press the Enter k...

Page 70: ...page 200V 200V C1 C1 Pump Room Pump Room Page 1 Page 2 Page 3 Page 1 Page 2 1 Display the page you want to delete page 2 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Wa...

Page 71: ...lines in one page into two pages Example Page division of page 3 1 Display the page to be divided page 3 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character E...

Page 72: ...of one line input the same data will be created for two pages Example Divide data that contains a page of one line input with All Pages with numbering cannot be divided When you divide a page the set...

Page 73: ...6 1 Display the page you wish to make into a combined one page 3 2 Press the Option key 3 Use or to select Page Edit and press the Enter key Warmer Character Edit Page Edit Option 4 Use or to select C...

Page 74: ...Combining pages NOTE Pages with numbering or pages with two line input cannot be combined When you combine pages the settings such as character size and cut length will be changed It is recommended to...

Page 75: ...Results 80 Fine Adjustment of Print Position and Cut Length 80 Changing the Print Density 86 Changing the Print Speed 88 Cutter Settings 89 Changing the Set Cut 89 Adjusting the Cut Depth 92 Using Fo...

Page 76: ...nt and enter 2 Use the numeric keys or the arrow keys to enter the data If you make a mistake press the Back Space key to delete the entry You can specify the number of prints from 1 to 10 This operat...

Page 77: ...g printing When the tube size is 1 5 mm When the print media is set to Clear Tube NOTE For setting a tube of a size that is not on the selection list refer to Tube Size Selection Recommended P 75 6 Us...

Page 78: ...the tip After the media head position is set the Media Head Position screen will not be displayed again in the following cases When the cover is not opened When the power is not turned off When you d...

Page 79: ...top printing and cut the print media then stop If you press and hold the key for two seconds or more the printer will stop without cutting When setting the tube refer to the following for the print se...

Page 80: ...om right to left Print Preview Sets to print 1 Tube Range All 3 0 200V Pump While pressing or the display will stop If you hold down the image will be displayed in fast forward Press to display the ne...

Page 81: ...is set to All pages Setting Details All pages Default Setting Prints all pages Cursor page Prints only the currently displayed page Specified page Prints the range specified by Start page and End page...

Page 82: ...ect Start page and enter 2 Use the numeric keys or the arrow keys to enter the data Print Preview Range Start page End page 2 Specified 2 4 Use or to select End page and enter 4 Use the numeric keys o...

Page 83: ...Page 3 Pump Room C1 Pump Room Pump Room Pump Room 1 Display the page to be printed in Continuous Print 2 Press the Conti key 3 Use or to select Set count and enter 3 the number of times for Continuou...

Page 84: ...e set for each type and size of print media Function Details Top adjust Fine tune the print start position Vertical adjust Fine tune the print position in the vertical direction Length adjust Fine tun...

Page 85: ...Use or to select Tube and press the Enter key Top adjust Shrink tube Label Tube 5 Use or to select 6 0mm and press the Enter key Tube size 5 0 6 0 6 5 Normal Normal Normal 6 Use to display R 2 0 mm a...

Page 86: ...upward so move the print position downward by 0 5 mm ABCD ABCD Move the print position downward by 0 5 mm 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adj...

Page 87: ...nce Printer Settings Trouble shooting 6 Use to display Down 0 5 mm and press the Enter key Use upward downward to enter the adjust value You can adjust the range from 1 0 mm upward to 1 0 mm downward...

Page 88: ...nted shorter than the setting so the cut length is increased by 2 mm ABCD The cut length is increased by 2mm 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print a...

Page 89: ...n 0 1 mm increments Length adjust 7 Press the Shift Cancel keys The display returns to the character input display IMPORTANT No further adjust in the negative direction will be applied when there is n...

Page 90: ...ity can be set for each type and size of print media The default setting is 3 Example Adjust the print density of the tube 6 0 mm so that it is the darkest 1 Press the Option key 2 Use or to select Pr...

Page 91: ...ponents Maintenance Printer Settings Trouble shooting 6 Select 5 with or and press the Enter key A mark will be displayed under the current setting Density can be set in the range of 1 lightest to 5 d...

Page 92: ...cause the text is blurred 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting 3 Use or to select Print Speed and then press the Enter key Setti...

Page 93: ...aper Half cut Full cut A1 Pump Room Changing the Half Cut Settings The default setting is Half Cut On If you do not want to use a half cut you can print the cut line solid dotted line Half cut Cut lin...

Page 94: ...ss the Enter key Page Settings Print Settings Delete All Option 3 Use or to select Half Cut and press the Enter key Print Settings Half cut Full cut Underline 6 9 4 Use or to select Off and press the...

Page 95: ...A1 Pump Room Each set Cuts match the number of prints 1st group 2nd group Full cut Full cut A1 Pump Room A1 Pump Room Example Full cut for all pages printed 1 Press the Option key 2 Use or to select P...

Page 96: ...set for each type and size print media The default setting is set to Normal NOTE If cutting is difficult depending on the material of the print media adjust the motion of the cut P 97 Example The hal...

Page 97: ...be set in 11 levels Deep 1 5 Normal and Shallow 1 5 Each time you press the cut is deepened by one step Each time you press the cut will become shallower by one step Half Cut Depth Deep 1 7 Press the...

Page 98: ...o Normal Example The full cut of the tube 6 0 mm is not cut properly so make the cut one step deeper 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Se...

Page 99: ...Use to select Deep 1 and press the Enter key Full Cut Depth can be set in four levels Deep 1 3 Normal Each time you press the cut is deepened by one step Full Cut Depth Deep 1 7 Press the Shift Cancel...

Page 100: ...eepest point If the situation is not improved even after using Forced full cut replace the cutter P 158 1 Press the Option key 2 Use or to select Others and then press the Enter key Option Others Prin...

Page 101: ...h of the cut P 92 Changing the Motion of the Half Cut The motion of the half cut can be set for each type and size print media The default setting is set to Normal Example The half cut of the label ta...

Page 102: ...to select Label and press the Enter key Label size 6 9 12 Normal Normal Normal 6 Use to select Intense and press the Enter key Half Cut Motion can be set in 6 levels Normal and Intense 1 to 5 The hig...

Page 103: ...Normal Example The tube 6 0 mm is not cut properly when using a full cut so make the cut stronger 1 Press the Option key 2 Use or to select Print adjust and press the Enter key File Print adjust Sett...

Page 104: ...t Edit Names of Components Maintenance Printer Settings Trouble shooting 6 Use to select Intense and press the Enter key Full Cut Motion can be set in two levels Normal and Intense Full Cut Motion Nor...

Page 105: ...ve created as a File in the device In addition the product comes with 10 pre made folders and each folder can hold up to 99 files Folder 1 Folder 10 File1 File 99 Page 1 Page 2 Page 3 200V C1 Pump Roo...

Page 106: ...as A 1 IMPORTANT Do not turn off the power while the file is being saved If the power is turned off while saving a file the data may be destroyed NOTE For more information on character input refer to...

Page 107: ...eplaced with the loaded data and format setting Add Text only Adds the loaded data to the last page of the data currently being edited The format setting of the last page currently being edited will b...

Page 108: ...or to select A 1 and then press the Enter key An X will be displayed next to the name of files that cannot be Add loaded due to the size of the data Select File A 1 A 2 A 3 7 Select Yes with or and p...

Page 109: ...file in the folder Folder contents Deletes all the files in the folder All files Deletes all files in all folders Example Delete the file named A 1 in Folder 1 1 Press the Regist key 2 Use or to selec...

Page 110: ...Names of Components Maintenance Printer Settings Trouble shooting 5 Use or to select A 1 and press the Enter key Select File A 1 A 2 A 3 6 Select Yes with or and press the Enter key The Deleting mess...

Page 111: ...rs Folder 1 to Folder 10 Example Rename Folder 1 to Pump 1 Press the Regist key 2 Use or to select Save and press the Enter key File Save Load Delete 3 Use or to select Folder 1 and press the Space ke...

Page 112: ...uble shooting 6 Press the Shift Cancel keys The display returns to the character input display NOTE For more information on character input refer to Basic Input Operations P 37 To return the changed f...

Page 113: ...MK Desktop Utility 121 Exit the MK Desktop Utility 122 Screen Configuration 123 Main Screen 123 Menu Bar 124 Toolbar 126 Working with Files 127 Creating a New File 127 Opening a File 128 Load Additio...

Page 114: ...ity application software and the printer driver This section explains how to install the MK Desktop Utility application software and the printer driver at the same time IMPORTANT For more information...

Page 115: ...t Control dialog box appears click Yes NOTE If the AutoPlay screen is displayed click Run setup exe If the CD ROM does not start automatically double click the setup exe file in the CD ROM drive 2 Sel...

Page 116: ...ly select I accept the terms of the license agreement and then click Next The license agreement for the MK Desktop Utility is displayed 5 Select the destination folder If you want to install the softw...

Page 117: ...gs Trouble shooting 7 Click Finish The installation of MK Desktop Utility is completed When you click Finish the printer driver installation start screen appears 8 Click Next 9 Read the license agreem...

Page 118: ...dit Names of Components Maintenance Printer Settings Trouble shooting 10 Click Install NOTE If the Windows Security screen appears check the box for Always trust software from CANON FINETECH NISCA INC...

Page 119: ...shooting 13 After restarting the computer connect the printer to the computer with the USB cable 14 Turn on the printer P 15 15 Press the Option key 16 Use or to select Connect and press the Enter key...

Page 120: ...the printer icon is displayed For Windows 11 Select Start All apps Windows Tools Control Panel Hardware and Sound Devices and Printers For Windows 10 Select Start Windows System Tools Control Panel Ha...

Page 121: ...time 1 Disconnect the USB cable After confirming that no printing is in progress turn off the printer and then disconnect the interface cable 2 Click Start Windows System Tools Control Panel Programs...

Page 122: ...ings Trouble shooting 5 Click Yes 6 Click Finish The uninstallation of MK Desktop Utility is completed 7 Select CP300 Printer Driver from the list and then click Uninstall A confirmation message will...

Page 123: ...Names of Components Maintenance Printer Settings Trouble shooting 9 Click Yes 10 Select Yes I want to restart my computer now and click Finish The uninstallation of the printer driver is completed Th...

Page 124: ...e printer to the PC with the USB cable 2 Turn on the printer P 15 3 Press the Option key 4 Use or to select Connect and press the Enter key The message Waiting for data is displayed and the printer is...

Page 125: ...ng way For Windows 11 Select Start All apps MK Desktop Utility MK Desktop Utility For Windows 10 Start menu MK Desktop Utility MK Desktop Utility For Windows 8 1 1 Move the mouse pointer on the Start...

Page 126: ...Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting Exit the MK Desktop Utility 1 Click the Close button in the upper right corner of the m...

Page 127: ...Bar P 124 2 Toolbar For more information refer to Toolbar P 126 There is a Data Toolbar a Send Toolbar and an Edit Toolbar 3 Format Setting Area Displays the formatting information for the selected pa...

Page 128: ...ve As Save the data currently being edited in a separate file which you will specify the name of P 133 Select printer Select the printer to be used Print Print the data currently being edited P 140 Ex...

Page 129: ...cursor page Page Delete Deletes the cursor page Format Setting Page Setting Allows you to change the format setting of the cursor page P 135 Default Setting Set the format to be used when creating a...

Page 130: ...ta currently being edited P 140 Edit Toolbar Undo Invalidates the last operation Redo Re enables the operation that was invalidated by Undo Cut Cuts the specified text Copy Copies the specified text P...

Page 131: ...ct New from the File menu A new file will be created NOTE For more information on entering and editing data refer to Input and Edit P 134 The MK Desktop Utility can only launch one window at a time Th...

Page 132: ...re information refer to Opening a File Created with this Software P 128 Conventional application File md4 md3 md2 MTD For more information refer to Opening a File Created with a Conventional Applicati...

Page 133: ...ation File md4 md3 md2 MTD for the file type 3 Select a file in the conventional application file md4 md3 md2 MTD and click Open The specified file will open and be displayed in the data list When the...

Page 134: ...p Utility it will be loaded into the data list under the following conditions Page 1 Page 2 Page 3 Continuous Invalid data 2nd Line 1st Line Row 1 Text data of 1st Line Row 2 Text data of 2nd Line Row...

Page 135: ...played in the data list When you open the file the Read Format Selection dialog box will appear 4 Set the format and then click OK For details on format setting refer to Configure the Format Setting P...

Page 136: ...ance Printer Settings Trouble shooting Load Additional Data The contents of the specified file can be additionally loaded at the end of the data list being edited 1 Select Add from the File menu 2 Sel...

Page 137: ...e from the File menu The file will be saved NOTE When saving a new file the Save As dialog box will appear For details on how to set this up refer to Saving a file as a new name P 133 below Saving a f...

Page 138: ...key or click on another position NOTE You may not be able to enter text depending on the format setting such as when a set length is specified For more information on format setting refer to Configure...

Page 139: ...specified varies depending on the print media set the Print Media before format setting Step 3 3 Select the page to change the format in the data list To select multiple pages do one of the following...

Page 140: ...h item Orientation The orientation Vert Hor and text direction Vert char Hor char are specified in the Orientation settings The default setting is Hor Hor char For print image refer to Specifying the...

Page 141: ...the space between characters The default setting is Narrow Lines Sets the number of lines The default setting is 1 Line Continuous If you want to set up repeat printing for a page enter the number of...

Page 142: ...etting Set range Decimal 0 to 999 Hexadecimal 0 to FFF Upper case letter A to Z Lower case letter a to z Example Create a page for Pump Room 1 to Pump Room 10 1 Enter Pump Room Move the cursor to the...

Page 143: ...ollows Setting Details None No padding characters Zero A leading 0 will be entered as a padding character Space A leading space will be entered as a padding character If all the digits of the numberin...

Page 144: ...PC connection mode P 120 Confirm that Waiting for data appears on the printer s display PC Connect Waiting for data 2 Click Select printer on the File menu IMPORTANT If the message is displayed the pr...

Page 145: ...display NOTE Except for labels the minimum set length is 8 mm If there are pages of 8 mm or less in the data list and the print media is changed to one other than label a message to change the set len...

Page 146: ...in a row Click on the start point to select it then click on the end point while holding down Shift on your keyboard When you are done release Shift To select multiple non contiguous pages Hold down...

Page 147: ...de Select either Overwrite internal memory or Add to internal memory as the transfer mode The data just sent to the printer will be retained on the printer s character input display even after printin...

Page 148: ...o add the data you entered in step 6 to the data stored in the printer and print it The additional data will be added after the last page of the data in the printer Example ABC Page 1 ABC 0001 ABC Pag...

Page 149: ...is turned on and the computer is connected to the printer with a USB cable The printer is selected correctly P 140 If the message Could not receive data from printer appears the printer has not switch...

Page 150: ...w Settings for the Status Monitor Set to show or hide the status monitor The default setting is Use the Status Monitor 1 Select Start Windows System Tools Control Panel Hardware and Sound Devices and...

Page 151: ...Use the Status Monitor or Not Use the Status Monitor and then click OK IMPORTANT When printing from the MK Desktop Utility do not change the print settings in the Page Setup and Graphics sheets Any ch...

Page 152: ...proximate remaining amount of ink ribbon There may be a slight difference from the actual remaining amount If the remaining amount is not read correctly the remaining amount is not displayed The print...

Page 153: ...End of Media For more information refer to End of media P 185 End of Ribbon For more information refer to End of ribbon P 185 No ribbon cassette For more information refer to Ribbon cassette isn t se...

Page 154: ...e of the Printer 152 Cleaning the Transport Roller 154 Cleaning the Print Head 156 Cleaning Replacing the Cleaners 157 Replacing the Cutter 158 Changing the Printer Settings 162 Changing the Auto Powe...

Page 155: ...remove the batteries from the printer Doing so may result in fire or electric shock Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric sho...

Page 156: ...e cleaning be sure to turn off the power and unplug the power supply Also remove the batteries from the printer Doing so may result in fire or electric shock Do not use alcohol thinner or other flamma...

Page 157: ...h water and wrung out tightly Use a lint free cloth Allow the water to dry completely before proceeding to the next step IMPORTANT Do not touch the ink ribbon connector print head or connector for tub...

Page 158: ...NING Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric shock 1 Open the cover and remove the ribbon cassette and attachment or label tape...

Page 159: ...over 6 Wipe off any dirt on the transport roller 1 2 and 3 with a cloth moistened with water and wrung out tightly Transport roller 3 is cleaned by pushing the jam recovery lever in the direction of t...

Page 160: ...m the printer Doing so may result in fire or electric shock Do not use alcohol thinner or other flammable solvents to clean the unit Doing so may result in fire or electric shock 1 Turn off the power...

Page 161: ...he Cleaners The tube attachment optional tube warmer and optional plate and flat tube attachment are equipped with a cleaner to remove dirt from the surface of the print media Remove the cleaner as sh...

Page 162: ...blade may pop out and cause injury Never perform any operation that is not described in this manual Do not leave replaced parts unattended If they come into contact with the hands of children they ma...

Page 163: ...x Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 1 Turn off the power P 17 2 Open the cover 3 Remove the cutter 4 Insert the new cutter Paying attention to its...

Page 164: ...Using a Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting 5 Remove the blade receiver 6 Insert the new blade receiver 7 Close the cover 8...

Page 165: ...We recommend that you record the Mounted Cutter Count in the Cutter Operation Record in the Basic Operation Guide included with the product each time you change cutters Mounted Cutter Count 50000 time...

Page 166: ...he auto power off setting can be set for each power source used and the default setting for both is 30 min 1 Press the Option key 2 Use or to select Others and press the Enter key Option Others Print...

Page 167: ...the Shift Cancel keys The display returns to the character input display IMPORTANT In the following cases the automatic power off function will not work When an error has occurred When the cover is o...

Page 168: ...contrast is set to 5 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting 3 Select Display dencityt with or and press the Enter key Setting Prin...

Page 169: ...using batteries 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting 3 Use or to select Backlight ADPTR or Backlight BAT and press the Enter ke...

Page 170: ...to select Others and then press the Enter key Option Others Print adjust Setting 3 Use or to select AutoBacklightOff and press the Enter key Others AutoOff adapter AutoOff battery AutoBacklightOff 4 U...

Page 171: ...sounds and warning sounds The default setting for the sound is On 1 Press the Option key 2 Use or to select Setting and press the Enter key Option Others Print adjust Setting 3 Use or to select Sound...

Page 172: ...ings Initializes the printer IMPORTANT The all current data and saved files will be erased when initialized Erased data and files cannot be restored 1 Turn off the power P 17 2 While pressing the Dele...

Page 173: ...Chapter 6 Troubleshooting If a Tube or Label Tape Becomes Jammed 170 What to Do in Case of Trouble 175 A Message is Coming Up 183 Checking the Firmware Version 188...

Page 174: ...edia Feed error Media is jammed in the feeding path NOTE If the print media is jammed inside the printer but the message is not displayed press and hold the Cancel key for 2 seconds or more to stop pr...

Page 175: ...overy lever remove print media in the printer 5 When using tube As shown in the figure pull the tube out while pressing the jam recovery lever in the direction of the arrow If the tube cannot be pulle...

Page 176: ...NT If the ribbon is loose it may not operate properly 8 Replace the ribbon cassette and close the cover Insert the ribbon cassette straight in and press firmly until it clicks into place When the cove...

Page 177: ...ion to remove the print media If the tube or label tape is in a position where it cannot be removed by hand use the feed function However if you continue to feed with the feed function it may damage t...

Page 178: ...omponents Maintenance Printer Settings Trouble shooting 4 Use Forward or Reverse to feed the print media to the desired position As long as you keep pressing or it will be fed forward or backward cont...

Page 179: ...ock or malfunction Are the batteries installed in the wrong direction Make sure that all batteries are installed correctly in the direction marked on the inside of the battery case Are the batteries l...

Page 180: ...ed correctly Remove the attachment or label cassette and reload it P 21 Is the tube twisted or warped Correct any twists or warps before loading P 23 If the end of the tube is bent due to winding or o...

Page 181: ...the print data extends beyond the width of the print media Refer to Maximum Printable Character Size P 44 for information on setting the character size and frame It is recommended to refer to the pre...

Page 182: ...onth P 157 If the cleaner is worn out replace it with a new cleaner Is the inside of the printer dirty Clean the inside of the printer P 152 Is the operating environment appropriate For information co...

Page 183: ...squashed or blurred Are you printing small or complicated characters Adjust the print density P 86 The surface of the print media is dirty after printing Ink may stick to the ribbon due to the top of...

Page 184: ...ers about once a month P 154 The tube may not be fed properly due to deformation of the part that was pinched by the transfer roller Cut off the deformed part and reload the print media After printing...

Page 185: ...nnot make full cuts The device cannot make half cuts Half cuts are cut too deep Are the cutter and blade receiver set correctly Refer to Replacing the Cutter P 158 for information on how to set the cu...

Page 186: ...pe Is there any load on the tube transport Place the printer and the print media on the same table or at the same vertical position so that no load is applied to the transport When using a tube reel l...

Page 187: ...mory Capacity No more characters can be entered There is insufficient memory to input text P 190 Save the text data you have created delete all text displayed on the screen and then enter new text Len...

Page 188: ...ength P 55 or character size P 43 Numbering data setting exists The page you are trying to divide or combine has numbering Delete the numbering P 51 No character data You need to have already entered...

Page 189: ...ny key If the same message appears again contact your place of purchase Print head can t be moved to print position Cut position can t be initialized Size switch lever is not positioned correctly Proc...

Page 190: ...s any key and follow the instructions on the screen Power cycle the printer Turn the power back on If the same message appears again contact your place of purchase As warmer temp didn t rise enough wa...

Page 191: ...the cut length will not be changed Change the cut length or the number of characters Exceeding Memory Capacity Reduce the data size and resend There is insufficient memory to receive text P 190 Reduc...

Page 192: ...elect Others and press the Enter key Option Others Print adjust Setting 3 Use or to select Device Info and then press the Enter key Others Device Info Page Display Counter 4 Check the firmware version...

Page 193: ...Chapter 7 Appendix Specifications 190 Printer 190 Print Media 192 System Requirements for Software 192 Consumable Supplies and Options 193 List of Function 195 List of Symbols 197...

Page 194: ...c 35 tube segments min Low speed mode 18 5 mm sec 30 tube segments min Cut length Tube 8 mm to 150 mm Label tape 4 mm to 150 mm Ink ribbon Ribbon cassette black 40 m 150 m white 85 m Character print s...

Page 195: ...e battery eneloop AA Rechargeable Batteries Standard Model Model Number BK 3MCCA for North America BK 3MCCE for Europa and Asia 6 pieces Interface USB2 0 Full Speed Operating environment Temperature 1...

Page 196: ...5 mm to 6 5 mm inside diameter 11 2 mm or less width 0 4 mm to 0 6 mm thickness 1 Please purchase commercially available tubes for use Also some commercially available tubes cannot be printed by this...

Page 197: ...ls on how to purchase consumable supplies and options please contact your place of purchase NOTE Please purchase commercially available tubes for use For more information refer to Print Media P 192 Co...

Page 198: ...is used to warm up tubes that have become stiff due to cold The tube warmer allows for clean printing even in low temperature environments Plate and flat tube attachment It is used for printing chara...

Page 199: ...n be set using the Option key Option key Connect PC Connect Warmer Warmer control Warmer Temp Character Edit Numbering Number key Symbol Symbol key Page Edit Insert Delete Copy Cut Paste Division Comb...

Page 200: ...key Text settings File Save Regist key Load Delete Print adjust Top position Vertical Position Length Half Cut Depth Half Cut Motion Full Cut Depth Full Cut Motion Print density Setting Print speed Di...

Page 201: ...197 Table of Contents Preparation Setup Print Using a Computer Appendix Index Print Save Input Edit Names of Components Maintenance Printer Settings Trouble shooting List of Symbols Symbol 1 Symbol 2...

Page 202: ...e 10 48 Cleaner 5 21 193 Cleaning Replacing the cleaners 157 Cleaning the print head 156 Cleaning the transport roller 154 Connector for ribbon cassette 4 Connector for tube warmer 4 Continuous print...

Page 203: ...mum printable character size 44 Media delivery port 4 Media feed port 4 23 Memory used 37 MK Desktop Utility 110 Mounted cutter count 161 N Numbering 51 138 O Orientation 10 46 P Page 10 Page break 37...

Page 204: ...22 32 Sound 167 Space key 7 Startup display 15 Status monitor 146 T Top adjust 80 Transport roller 4 Tube attachment 5 21 194 Tube retainer lever 5 23 Tube warmer 31 194 U Underline 6 9 54 Uninstallin...

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