Canon BJC-70, User Manual

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Troubleshooting Chapter 8
Color Printing Problems
Problem Cause Solution
Printer prints only in The BJC-70 driver may Verify that you selected the
black (you are printing not be selected. BJC-70 printer driver or
from an application that other compatible color
supports color printing printer driver.
but your output is
black-ink only)
The printer driver may not Check that you selected a
be selecting color. color option when you set up
the printer driver.
The Color BJ cartridge may Run a test print to make sure
not be working properly. the Color BJ cartridge and ink
tanks are firing correctly.
If the ink tank is empty,
replace it.
The print head unit may Clean the print head;
need cleaning. see page 101 for details.
Colors are broken or You may have paused the Make sure you did not set
uneven printer. the printer off-line during the
print job.
The print mode may be If you are printing high
inappropriate. density graphics on plain
paper, set the print mode to
Coated Paper in the Windows
driver. If you are using
MS-DOS, select Fine mode.
If you are generating a thin To correct this, choose cyan,
line with a nonprimary yellow, or magenta instead.
color, your software may
be telling the printer to
place a color every other
dot (white is in between).