Canon 5119B001AA, Basic Operation Manual

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9-15
Troubleshooting
Does a message appear on the screen?
If an error message appears on the screen, see the following section and try the appropriate action.
“Onscreen Message” (
→
P.9-9)
Print the transmission management report to see if the report shows any errors.
e-Manual → Basic Operation → Printing the List → Printing a Communication Management Report
If this works
Is the telephone line connected or configured properly?
Make sure that the telephone cable is properly connected. Make sure that the cables for the telephone line jack and external
telephone jack on the back of the machine are not connected inversely.
e-Manual → Setting Up the Machine → Specifying Initial Settings for the Fax Functions and Connecting the Telephone
Cable
Make sure that the line type (dial or push) specified in the menu matches the type of line connected to the machine.
“Select Line Type” ( → P.6-24)
Make sure that the telephone line is not receiving interference from nearby devices such as a microwave oven. This may affect
the status of the telephone line.
If You Cannot Solve a Problem
See “Troubleshooting” in the e-Manual, then solve the problem.