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6 HYDRA2

 

Operator Manual

IMPORTANT INFORMATION

Should you require any technical 
assistance with your Calrec product 
please contact your regional Calrec 
distributor. Customers within the 
UK or Ireland should contact Calrec 
directly.

For a complete list of worldwide 
distributors by region, go to www.
calrec.com or contact us for more 
information.

For pre-delivery technical enquiries, UK 
and Ireland customers should contact the 
Calrec project manager assigned to their 
order. Post delivery, the Calrec Customer 
Support team will take care of your 
technical enquiries. 

Our UK customer support team works 
closely with our global distributor network 
to provide the highest level of after sales 
support. Your distributor should be your 
first point of contact and will often be 
able to provide an instant solution, be it 
technical advice, spares or a site visit by 
an engineer. 

Calrec UK customer support and our 
global technical team provide free of 
charge technical support and advice to all 
customers by phone or e-mail. 

Calrecaftersalessupportincludes:

•  Free of charge comprehensive 

technical advice and support by phone 
and e-mail

•  Repairs
•  Quick supply of replacement or loan 

hardware in the event of a failure

•  Provision of export documentation for 

the return of faulty parts

•  Operational training
•  Maintenance / technical training
•  Supply of replacement components
•  Supply of documentation
•  Service contracts

We offer a range service contracts to our 
UK and Ireland customers, from 24/7 
telephone support, regular health checks 
and extended warranty, amongst other 
benefits. Please contact our customer 
support team for more information on 
service contracts.

ProductWarranty

A full list of our conditions and warranties 
relating to goods services is contained in 
Calrec’s standard terms and conditions. A 
copy of this is available on request.

Repairs

If you need to return goods to Calrec for 
whatever reason, please contact your 
regional distributor, or Calrec customer 
support beforehand for guidance, as 
well as to log the details of the problem 

and receive a reference number. For 
customers outside the UK and Ireland, 
shipping via the distributor saves 
customers from dealing with exportation 
paperwork. If there is a need to send 
direct to Calrec, contact us beforehand to 
log the incoming repair and for assistance 
with exportation documents.

StandardofService

Ensuring the highest standards is a 
priority, if you have any comments on 
the level of service, product quality or 
documentation offered to you by Calrec, 
please contact the Calrec Customer 
Support team in the UK who will endeavor 
to address your issues. Calrec welcomes 
all customer feedback.

For feedback specific to this document, 
please contact [email protected].

Whenever you contact Calrec 
Customer Support please have the 
following information to hand:

•  Name
•  Company
•  Email Address
•  Full details of enquiry (e.g. fault report)
•  Serial number of faulty hardware (if 

applicable)

Once this information has been provided, 
a service ticket will be created to log 
your enquiry. The service ticket reference 
number will be given via email.

SerialNumbers

All units produced by Calrec are given 
a serial number and are booked into 
a central record system at the time 
of manufacture. These records are 
updated whenever a piece of hardware is 
dispatched to or received from a customer.

When contacting Calrec Customer 
Support with a hardware inquiry it 
is important that the correct Calrec 
serial number is provided to enable the 
customer support team to provide a high 
level of service. 

Telephone: 

(9:00am-5.30pm)

+44 (0) 1422 842159

Email - Technical:

[email protected]

Email - General:

[email protected]

Postal Address:

Calrec Audio Ltd.

Nutclough Mill,

Hebden Bridge,

West Yorkshire,

HX7 8EZ,

UK

Fax:

+44 (0) 1422 842159

Website:

www.calrec.com

Summary of Contents for Hydra2

Page 1: ...calrec com Putting Sound in the Picture HYDRA2 ORGANIZER USER GUIDE Gigabit Ethernet Networking H2O...

Page 2: ...on is for International usage Calrec Audio Ltd reserve the right to change specifications without notice E O E The established policy of Calrec Audio Ltd is to seek improvements to the design specific...

Page 3: ...0 21 Connection and Login 22 Connection 22 Accessing H2O 22 I O Boxes and Port Labels 23 Add Remove I O boxes 23 Box and Port Labels 23 Access Rights 25 Manage Folders 26 Organizing Folders 26 Adding...

Page 4: ...4 HYDRA2 Operator Manuel...

Page 5: ...calrec com Putting Sound in the Picture H2O INFORMATION...

Page 6: ...ditions A copy of this is available on request Repairs If you need to return goods to Calrec for whatever reason please contact your regional distributor or Calrec customer support beforehand for guid...

Page 7: ...ing individual boards and modules many highly static sensitive parts are exposed In order to protect these devices from damage and to protect your warranty please observe static handling procedures fo...

Page 8: ...60320 1 C13 C14 couplers Do not allow ventilation slots to be blocked Do not leave the equipment powered up with the dust cover fitted Cleaning For cleaning the front panels of the equipment we recom...

Page 9: ...calrec com Putting Sound in the Picture H2O INTRODUCTION HYDRA2 NETWORKING...

Page 10: ...ts and the switching capability Each connection between Hydra2 units can carry up to 512 signals in both directions simultaneously at 48kHz I O interfaces are available in a range of format types incl...

Page 11: ...can also be sent to multiple output ports I O boxes and be made available to other consoles via Hydra Patchbays SINGLE CONSOLE NETWORKS Input to output patching provides routing capability without th...

Page 12: ...irect or via the other processing rack Removing any one of the three marked links will correct the problem When connecting two or more routers together it is important that one of them and only one is...

Page 13: ...48V SIG 1L 48V SIG 1R 48V SIG 2L 48V SIG 2R 48V SIG 3L 48V SIG 3R 48V SIG 4L 48V SIG 4R 1L 48V SIG 5L 1R 48V SIG 5R 2L 48V SIG 6L 2R 48V SIG 6R SIG SIG SIG SIG RESET R Y H D A AN LOG A 12 4 INPUTS OU...

Page 14: ...tive and that any console that is powered on has access to all their own I O as well as all I O connected to the Router Core Audio I O Router Core Console Core Audio I O Audio I O Audio I O Audio I O...

Page 15: ...gure 1 Confirming IPs To confirm the IP addresses associated with a processing rack log in with administrator privileges to the PC associated with that rack and launch the Calrec Program Updater appli...

Page 16: ...gy to know which I O boxes are available to which consoles if individual racks other than the Master are powered down When two or more networks are joined or a network is split for example if two OB m...

Page 17: ...SOR 1 PROCESSOR 2 DSP 2 PSU 1 PSU 2 CONTROL EXPANSION 1 ROUTER 1 hydra EXPANSION 2 ROUTER 2 hydra MOK ST0 ST1 ST2 ST3 ST4 ST5 ST6 AC IN USB ST1 ST2 ST3 ST4 ST5 ST6 AC IN USB MOK ST0 ROUTER EXPANDER PS...

Page 18: ...any reason choosing a box of the same type as the original and setting it with the same ID makes it a drop in replacement which will work with existing user memories and settings requiring no further...

Page 19: ...scheme as external I O cards are never fitted in this location It is instead labelled H2 Interface and is always populated with a Hydra2 network interface card A source list port label of 12 K 04 wou...

Page 20: ...20 HYDRA2 Operator Manuel...

Page 21: ...calrec com Putting Sound in the Picture H2O USING H20...

Page 22: ...PROCESSOR 1 PROCESSOR 2 DSP 2 PSU 1 PSU 2 CONTROL EXPANSION 1 ROUTER 1 hydra EXPANSION 2 ROUTER 2 hydra MOK ST0 ST1 ST2 ST3 ST4 ST5 ST6 AC IN USB ST1 ST2 ST3 ST4 ST5 ST6 AC IN USB MOK ST0 ROUTER EXPA...

Page 23: ...can be used to add I O to the database when the physical I O box is not available This allows for setup and pre configuration of future expansion to the network The Boxes function can be used to remov...

Page 24: ...n edited from the default values on the console PC itself in which case the local custom labels take precedence Note up to 20 characters can be entered as port labels All 20 characters are visible in...

Page 25: ...ates the whole folder is restricted A half blue background indicates that the folder contains a mixture of ports that can and cannot be accessed If a port appears in more than one folder removing acce...

Page 26: ...ts to be selected on an individual basis if required The FOLDERS button can be used to remove folders that are no longer needed and the FOLDERS EDIT button can be used to re label folders if required...

Page 27: ...port being restricted Port Grouping Port lists are sorted alphabetically which will not always place related ports together For example it can be convenient to have a 5 1 set of signals which are desi...

Page 28: ...type and number needs to be entered The type should be set as Apollo Artemis Summa for consoles or Router for a standalone rack Each system has to be given a unique label e g Studio1 The Number field...

Page 29: ...o show the folder path Clicking the folder labels in the navigation bar takes the screen back to view those folders Alternatively clicking the tree structure button at the bottom of the window changes...

Page 30: ...rce settings The first picture on this page shows accessible settings for Mic Line I O boxes To enable source settings for any port simply check the checkbox Selecting the gain control displays a leve...

Page 31: ...than one patching conflict In such cases the table will have several rows From H2O it is also possible to un patch ports from desk connections Note that H2O un patches are not held in console hidden m...

Page 32: ...op up the current salvo can be saved by clicking SAVE SALVO At this point you can either create a new salvo or overwrite a previously created one by clicking on its name in the list When creating a ne...

Page 33: ...selected sync sources to be changed and reset if required Changes made to a console s sync settings in H2O are instantly reflected on the console s PC Touch Display interface H2O does not have priori...

Page 34: ...ion The Files and buttons at the bottom of the screen allow for files to be added and removed from the list As well as inserting metadata into SDI outputs EMBER controllers can selectively mute any of...

Page 35: ...ole inputs and outputs which have been patched to Hydra Patchbay ports to physical I O ports H2O users can choose physical input ports to connect to console s Hydra Patchbay inputs and physical output...

Page 36: ...irectly affect other network users Console operators are given the ability to change the source feeding a HPB that is feeding other consoles to add increased flexibility However we advise that all I O...

Page 37: ...process by closing H2O or resetting the Master Control processor A confirmation message is displayed upon completion Editing CSV files CSV files can be manually edited Using spreadsheet software to vi...

Page 38: ...es when a source that is unknown to the 3rd party device is patched to a destination These values are entered from the Control Protocols IO BOX PORT LABELS SW P 08 MAPPING SCREEN CONTROL PROTOCOLS SCR...

Page 39: ...CALREC Putting Sound in the Picture 39...

Page 40: ...926 166 Iss 10 Calrec Audio Ltd Nutclough Mill Hebden Bridge West Yorkshire England UK HX7 8EZ Tel 44 0 1422 842159 Fax 44 0 1422 845244 Email Enquiries calrec com calrec com...

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