CAIRE VisionAire 5, User Manual

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18 - ENG PN MN238-C4 A | User Manual
VisionAire Family
Troubleshooting
If your VisionAire Oxygen Concentrator fails to operate properly, refer to the chart on the following pages
for possible causes and solutions and, if needed, consult your Equipment Provider.
If you cannot get the unit to operate, connect your nasal cannula, face mask, or other accessories to a
reserve supplemental oxygen supply.
Note: Do not attempt any maintenance other than the possible solutions listed within this manual. Mainte-
nance is the responsibility of the provider and will be tracked by the provider.
Note: To prevent a void warranty, follow all manufacturers’ instructions.
Note: If the unit has not been used for an extended time period, it needs to operate for a minimum of 15
minutes before power failure alarm can become activated.
Problem Probable Cause Solution
Unit does not operate.
Power failure condition
causes an alarm to sound. Power cord not connected
into electrical outlet. Check power cord plug at the electrical outlet
for a proper connection.
No power at electrical outlet. Check power source, wall switch, fuse, or
circuit breaker in-house.
Oxygen concentrator circuit
breaker is activated. Press (do not hold in) the circuit breaker reset
button in the front of the unit.
If the circuit breaker trips again or the alarm
continues to sound after the unit is turned on,
contact your Equipment Provider.
Limited oxygen flow. Dirty or obstructed humidifi-
er bottle. Remove the humidifier bottle from the oxygen
outlet. If flow is restored, clean or replace with
a new humidifier bottle.
Defective nasal cannula,
face mask, catheter, and/
or oxygen delivery tube, or
other accessory. Remove and check accessories for kinks or
obstructions. Replace if needed.
Cannula tubing loose. Check cannula tubing connection at control
panel.
Condensation collects in the
oxygen tubing when you
use the humidifier bottle. Unit not properly venti-
lated. Elevated operating
temperature. Make sure unit is positioned away from
curtains or drapes, hot air registers, heaters,
and fireplaces. Be certain to place the unit so
all sides are at least 12 inches (30.5 cm) away
from a wall or other obstruction. Do not place
the unit in a confined area.
Refill humidifier bottle with COLD water.
DO NOT OVERFILL. Allow oxygen tubing to dry
out, or replace with new tubing.
Intermittent alarm sounds. See ‘Safety Features’ section
for a description of auditory
indicators. Set I/0 power switch to 0 position, use your
reserve oxygen supply and consult your Equip-
ment Provider immediately.