Troubleshooting
5-1
5
Troubleshooting
If you experience difficulty with the basic hardware or software setup procedures in this guide,
check the following table to see whether the difficulty you are experiencing is described. If you
find a description of the difficulty you are experiencing, try the resolution(s) recommended for the
difficulty.
If the resolution does not remove the difficulty or the difficulty is not listed here, see the Getting
Help section in Chapter 1 for technical support.
If you experience this difficulty
Try this remedy
An older software version continues
to boot instead of the newer version
on a TFTP server.
Use the procedure in
“Loading System
Image Software” on page 3-14
to
configure the 6SSRM-02 to boot using
newer software.
You are unable to access the
configuration commands in the CLI.
From the CLI, type enable to access
Enable mode, then type configure to
access Configure mode.
Configuration changes do not seem to
be taking effect.
Use the procedure in
“Activating
Configuration Changes and Saving the
Configuration File” on page 3-17
to
activate the changes.
Configuration changes are not
reinstated after a reboot.
Use the procedure in
“Saving the Active
Configuration to the Startup
Configuration File” on page 3-18
to
save the configuration changes to the
Startup configuration file.
Summary of Contents for 6SSRM-02
Page 2: ......
Page 12: ...x ...
Page 40: ...Getting Help 1 26 Introduction ...
Page 46: ...Completing the Installation 2 6 Installation ...
