Troubleshooting
5-2
Troubleshooting
CoreWatch cannot access the
6SSRM-02.
Make sure you have properly installed
CoreWatch and check the network
connection between the CoreWatch
management station and the 6SSRM-02.
The 6SSRM-02 is not resolving DNS
names.
Use the procedure in
“Setting the DNS
Domain Name and Address” on page
3-10
to set up DNS.
If you have already performed this
procedure, make sure you can use NS
lookup on the DNS server to get the
default domain.
An SNMP manager cannot access the
6SSRM-02.
Use the procedure in
“Setting Up
SNMP Community Strings” on page
3-7
to set up an SNMP community
string and specify a target for SNMP
traps.
If you have already performed this
procedure, type snmp show all in the
CLI to check the SNMP settings.
Use the traceroute and ping commands
to verify that the 6SSRM-02 can reach
the SNMP management station.
You are unable to ping a certain host.
Create and add an IP or IPX interface
for the host. See the SmartSwitch Router
User Reference Manual for information.
If you experience this difficulty
Try this remedy
Summary of Contents for 6SSRM-02
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Page 40: ...Getting Help 1 26 Introduction ...
Page 46: ...Completing the Installation 2 6 Installation ...
