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2019/01 - Indice de révision : A - Code : 97160421
WOODEN POOLS
BWT
myPOOL
HOTLINE
not directly related to normal usage of the pool or its accessories. All of these guarantees apply to parts
recognised as defective by our services and are limited to replacement of the implicated item(s).
The costs of dismantling and reassembly are not covered.
Guarantee conditions covering items from the accessories kit & optional equipment
Article
Subject and scope of the
guarantee
Term of the guarantee as
of the date or purchase
Conditions governing
acceptance of a claim
Liner
Leaktightness of welds.
The guarantee is limited to
replacement or repair of the
liner recognised as defective
without any other damages
or interest
10 years against leaks
2 years against stains
Adherence to conditions
governing fitting, use and
maintenance.
Each component of the accessories kit is guaranteed 2 years.
Please retain the notice, invoice, proof of purchase and traceability number listed on the
waterproofing and filtration pack.
The following problems, associated with inappropriate use or maintenance of the membrane, are not
covered in the scope of the guarantee:
Creases that appear after the liner has been fitted, these can be caused by sliding of the membrane on
loose soil or an uneven surface, or physico-chemical properties of the pool water that are outside the
acceptable ranges: water temperature should be less than 28°C, pH should be between 7.2 and 7.6 and
the concentration of the sterilising agent should be within the range recommended by the manufacturer
of the water treatment products.
The appearance of yellow stains or discolouration along the water line .
These may be the result of deposition of organic compounds floating on the water surface (sun creams
and oils, residue of hydrocarbon combustion or smoke from wood fires). To prevent this from happening,
clean the water line regularly using products designed for this purpose (not supplied) and a non-abrasive
sponge.
Very hard water can also be the cause of this type discolouration due to the build up of calcium deposits
on the membrane. Hard water (TH greater than 225 ppm) should be treated with a product to eliminate
calcium and suitable for use in pools (not supplied).
Stains caused by the growth of algae and micro-organisms: the pool water should be treated regularly
with an appropriate dose of algaecide.
Stains, discolouration and wrinkles caused by direct contact with oxidizing agents (thrown directly into
the pool) or pockets of excessively high concentrations of oxidising agents (frequently associated with
failure to run filtration during the dissolution phase of the oxidising agents).
Stains caused by stagnation and/or decomposition of a foreign body in direct contact with the liner (dead
leaves, oxidizable metallic objects, miscellaneous detritus, etc.)
Damage caused by direct contact with incompatible materials such as bitumen, tar, oils, polystyrene
panels, polyurethane. Never apply adhesive tape or glue to the membrane.
Tears that occur while fitting the liner caused by shifting the liner without releasing it from the liner locking
track first.
.
