burroughs smartsource series, Installation And Operation Manual

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Solving Problems
5-2 4326 9562-007
Possible operational problems that can occur when adequate document preparation is not
performed, or when the unit is not properly maintained, are listed below:

Paper clip/staples/debris in track

Increased double feeds (worn separator)

Power supply (including unit not plugged in properly, bad AC power outlet)

Communications/connections (USB cable or software driver issues)

Unusual noises (during paper feed or travel through unit)

Indicators/controls (status lights or Start/Stop button)

Jams or unexpected document stops (incorrect feeding)

Feeder (incorrect feeding, double-feeds, skew)

Reader (MICR/optical reader rejects)

Image (quality or skew)

Endorser (print issues
– blurry, light, or no print, ink spots, lines, or streaks)

Pocket (paper buckling or jamming, poor stacking)

Parts (cracked or broken covers)