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Setting up conference calls

You can set up conference calls with 
up to four contacts. As the host, 
you can hold, resume, or split a 
conference call.

While your system can manage up 
to 12 conference calls, you can have 
only one active conference call at a 
time. You can keep other conference 
calls on hold.

If your system administrator has set 
up the conference management 
feature on your phone, you can 
manage each participant in the call. 
With this feature, you can mute, hold, 
and remove individual participants in 
a conference call.

Starting a conference call
You can start a conference call by 
adding a contact during an active 
call. This merges the contacts into a 
conference call.

Start by calling a contact. After they 
answer, select 

Add 

+

, or press the 

Add 

soft key. Then enter another contact's 
number or select a contact from 

Contacts or Recent Calls. The system 
adds the contact to the conference 
call after they answer.

Merging calls into a conference call
You can merge an active call and a 
held call to start a conference call.

In the 

Calls screen, choose a held call. 

Select 

Merge   ; the held call then 

merges with the active call to begin a 
conference call.

Add participants to a 

conference call

You can add up to four contacts to an 
active conference call. 

•  Select Add Participants, or press 

the 

Add soft key.

•  Either enter a contact's number, or 

select a contact from 

Contacts or 

Recent Calls and press Dial.

•  When the contact answers, the 

phone adds the contact to the 
conference call.

Putting a conference call  

on hold

In an active conference call, 
Select 

Hold 

. This places all the 

participants in the call on hold.

Resuming a held  

conference call

Resuming a held conference call 
allows all participants to hear the 
audio of everyone on the call.  
Simply select 

Resume 

.

Muting a conference 

participant

You can mute individual participants 
in a conference call, if set up to do so 
by your system administrator.

During a conference call, choose a 
participant, then select 

Mute 

.  

The muted participant can hear 
everyone, but no one can hear them.

Remove a conference 

participant

You can remove individual 
participants from a conference call, 

if set up to do so by your system 
administrator.

During a conference call, choose a 
participant, then select 

Hang Up 

.

Ending a conference call

By default, when you end a 
conference call, your connection 
to the call ends and the other 
participants in the conference remain 
in the call. 

Your system administrator can set up 
your phone so that a conference call 
ends for all participants when you end 
it by selecting 

Hang Up 

.

Conference calls  

You can set up and manage up to 12 audio conference calls on 

your Poly Trio 8300, and also place video conference calls and 

view video streams with other video-enabled participants.

15

Summary of Contents for Poly Trio 8300

Page 1: ...Poly Trio 8300 User guide...

Page 2: ...t s get started 4 Check you re set up on Cloud Voice 5 Getting to know your phone 6 Phone display 7 Using your phone 9 Conference calls 15 Recording audio calls 16 Call lists and directories 18 Voicem...

Page 3: ...o get going with your new phone but before you can get started you ll need to set it up It won t take long just follow the instructions below Got everything Poly Trio 8300 conference phone Ethernet ca...

Page 4: ...plied in the box Connecting with mains power If you re not getting PoE you ll need to connect the phone to the mains instead Here s how 1 Connect one end of the network cable to the LAN jack of the ph...

Page 5: ...twork it ll update its firmware This might take some time so please be patient Once it s finished it ll show this symbol If something has gone wrong you ll see this symbol If this happens just give us...

Page 6: ...een 6 Volume keys adjusts volume of speakerphone output and ringer 7 Mute key mutes the microphones during calls and conferences The key glows red when activated 8 Dialpad for entering numbers letters...

Page 7: ...rn to the Home screen Main Menu You can access your phone s features and settings from the main menu screen To see the main menu start from the home screen and press the Home key Place a Call Screen A...

Page 8: ...xt entry mode as follows 1 Press the Mode soft key 2 Choose one of the following Abc Capitalises the first letter of each word and uses lowercase for the remaining letters ABC Uses capital letters for...

Page 9: ...of its phones How to log out After you finish using a public phone make sure you log out to prevent access to your personal settings Here s how you do it Select Log Out or go to Settings Features Use...

Page 10: ...us sign displays Enter the country code and phone number then press Dial Calling someone from your Recent Calls list Your Recent Calls list contains calls that you recently placed answered or missed F...

Page 11: ...ferent ways Answering an incoming call When you receive an incoming call the phone rings and the Incoming Call screen displays You can choose to answer or reject the call To answer select Answer If en...

Page 12: ...g a default transfer type Your phone is preconfigured to use consultative as the transfer type but you can choose which transfer type to make the default for all calls Go to Settings Basic Preferences...

Page 13: ...warding when you no longer want to forward your calls Go to Settings Features Forward On the Forwarding Type Select screen select Disable Call Forwarding Using Do Not Disturb Do Not Disturb DND lets y...

Page 14: ...call active press Hang Up to end a call with a contact You can only end active calls so resume the held call first before ending it press Transfer to send the call to another contact Muting and unmut...

Page 15: ...ipants or press the Add soft key Either enter a contact s number or select a contact from Contacts or Recent Calls and press Dial When the contact answers the phone adds the contact to the conference...

Page 16: ...e call All incoming calls you answer after you start recording are also recorded in the same file so during an active call pause your recording before answering incoming calls Recording a call During...

Page 17: ...you re in an active call or if you re recording a call If you try to the phone will cancel the action Place the active call on hold before playing a recording it ll stop playing when you resume the ca...

Page 18: ...pe for Business client Using your Local Directory You can add and save contacts in the phone s Local Directory if allowed by your system administrator They can set up the Local Directory as read only...

Page 19: ...or to find out if this feature is available Note You may need to enter your user credentials to access the directory for the first time Searching in the Corporate Directory You can search for contacts...

Page 20: ...ormat Disablingthetimeanddatedisplay You can turn off the time and date display by going to Settings Basic Preferences selecting Time and Date then choosing Disable Setting the system language Your Po...

Page 21: ...lect Backlight Intensity Backlight On Intensity Choose the intensity you want and select Back From the Backlight Intensity screen select Backlight Idle Intensity Choose the intensity you want and sele...

Page 22: ...be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or e...

Page 23: ...time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Tele...

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