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Changing your user password

You can change your user password at any time 
from the Advanced settings menu on your phone. 
This menu requires a password to access the menu 
options. Ask your system administrator for the 
password if you don’t have access.

To change your user password:

•  Go to Settings > Advanced.
•  Enter your current user password and select Enter.
•  On the Advanced screen, select Change  

User Password.

•  On the Change User Password screen, enter your 

old and new user password and select 

Enter.

Making calls

Your phone has one registered line. You can 
manage a maximum of 12 active, incoming, or held 
audio calls at a time on that line. However, you can 
have only one active call in progress, with any other 
incoming call or calls on hold.

The Poly Trio 8300 lets you place calls to local 
numbers, international numbers, and contacts.  
You can initiate calls from your favourites list, 
recent calls list, and your phone directory. From 
a locked phone, you can place calls to numbers 
authorised by your system administrator.

Calling a contact

You can call a contact using a number or IP address 
from the dialpad or onscreen keyboard.

•  Select Place a Call, or simply begin dialling a 

number on the dialpad.

•  Enter your contact's number, or select the 

onscreen keyboard   and enter an IP address.

•  Press Dial 

  .

Make an international call

•  Quickly press the star key (*) on the dialpad 

twice. A plus sign (+) displays.

•  Enter the country code and phone number then 

press 

Dial 

 .

Calling someone from your Recent Calls list

Your Recent Calls list contains calls that you 
recently placed, answered, or missed.

•  From the Home screen or the Place a Call 

screen, select 

Recent Calls 

 .

•  Select a contact.
The call begins automatically after you select  
a contact.

Calling a favourite contact

Contacts you add as favourites display at the 
bottom of the 

Home screen with an avatar. You can 

place a call to one of your favourites by selecting 
their avatar.

Calling by Bluetooth

You can pair and connect your Poly Trio 8300 
phone with a Bluetooth–enabled mobile phone or 
tablet. Place a call on your device and use your Poly 
phone as a speakerphone for the call. These steps 
apply to most mobile phones and tablets - for more 
information, check your device’s manual.

•  Connect your device with your Poly Trio 8300 

phone over Bluetooth.

•  On your device, place a call to a contact and 

select the Poly Trio as the audio source.

Calling contacts from directories

On Poly Trio phones, you can search for and call 
contacts in your contact directory and in the 
corporate directory.
To make a call to someone in your contact directory:
•  
Select Place a Call, select Contacts 

 , and 

then select a directory.

•  Select a contact.
•  On the Details screen, select Call   next to the 

number you want to call.

To make a call from a directory search:
•  
Select Contacts 

 and select a directory.

•  In the Search field, enter your contact’s name.
•  Select the right contact.
•  On the Details screen, select Call   next to the 

number you want to call.

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Summary of Contents for Poly Trio 8300

Page 1: ...Poly Trio 8300 User guide...

Page 2: ...t s get started 4 Check you re set up on Cloud Voice 5 Getting to know your phone 6 Phone display 7 Using your phone 9 Conference calls 15 Recording audio calls 16 Call lists and directories 18 Voicem...

Page 3: ...o get going with your new phone but before you can get started you ll need to set it up It won t take long just follow the instructions below Got everything Poly Trio 8300 conference phone Ethernet ca...

Page 4: ...plied in the box Connecting with mains power If you re not getting PoE you ll need to connect the phone to the mains instead Here s how 1 Connect one end of the network cable to the LAN jack of the ph...

Page 5: ...twork it ll update its firmware This might take some time so please be patient Once it s finished it ll show this symbol If something has gone wrong you ll see this symbol If this happens just give us...

Page 6: ...een 6 Volume keys adjusts volume of speakerphone output and ringer 7 Mute key mutes the microphones during calls and conferences The key glows red when activated 8 Dialpad for entering numbers letters...

Page 7: ...rn to the Home screen Main Menu You can access your phone s features and settings from the main menu screen To see the main menu start from the home screen and press the Home key Place a Call Screen A...

Page 8: ...xt entry mode as follows 1 Press the Mode soft key 2 Choose one of the following Abc Capitalises the first letter of each word and uses lowercase for the remaining letters ABC Uses capital letters for...

Page 9: ...of its phones How to log out After you finish using a public phone make sure you log out to prevent access to your personal settings Here s how you do it Select Log Out or go to Settings Features Use...

Page 10: ...us sign displays Enter the country code and phone number then press Dial Calling someone from your Recent Calls list Your Recent Calls list contains calls that you recently placed answered or missed F...

Page 11: ...ferent ways Answering an incoming call When you receive an incoming call the phone rings and the Incoming Call screen displays You can choose to answer or reject the call To answer select Answer If en...

Page 12: ...g a default transfer type Your phone is preconfigured to use consultative as the transfer type but you can choose which transfer type to make the default for all calls Go to Settings Basic Preferences...

Page 13: ...warding when you no longer want to forward your calls Go to Settings Features Forward On the Forwarding Type Select screen select Disable Call Forwarding Using Do Not Disturb Do Not Disturb DND lets y...

Page 14: ...call active press Hang Up to end a call with a contact You can only end active calls so resume the held call first before ending it press Transfer to send the call to another contact Muting and unmut...

Page 15: ...ipants or press the Add soft key Either enter a contact s number or select a contact from Contacts or Recent Calls and press Dial When the contact answers the phone adds the contact to the conference...

Page 16: ...e call All incoming calls you answer after you start recording are also recorded in the same file so during an active call pause your recording before answering incoming calls Recording a call During...

Page 17: ...you re in an active call or if you re recording a call If you try to the phone will cancel the action Place the active call on hold before playing a recording it ll stop playing when you resume the ca...

Page 18: ...pe for Business client Using your Local Directory You can add and save contacts in the phone s Local Directory if allowed by your system administrator They can set up the Local Directory as read only...

Page 19: ...or to find out if this feature is available Note You may need to enter your user credentials to access the directory for the first time Searching in the Corporate Directory You can search for contacts...

Page 20: ...ormat Disablingthetimeanddatedisplay You can turn off the time and date display by going to Settings Basic Preferences selecting Time and Date then choosing Disable Setting the system language Your Po...

Page 21: ...lect Backlight Intensity Backlight On Intensity Choose the intensity you want and select Back From the Backlight Intensity screen select Backlight Idle Intensity Choose the intensity you want and sele...

Page 22: ...be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or e...

Page 23: ...time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Tele...

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