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Logging in to your phone

If your system administrator has set up user 
credentials for your phone, you can log in to a 
phone and access your contacts or favourites, 
settings, and calendar.

You can view your personal settings from any 
phone or system inside your organisation. Ask your 
system administrator for your user credentials.

Note: 

Some of the features described in this section 

require access to the Basic Settings menu. If your 
phone asks for a password to access the Basic settings 
menu, ask your system administrator for help.

How to log in

By default, Poly phones don’t need you to log into 
them before you can use them - but you may need 
to, if your system administrator has chosen to set up 
user login options that way. 

If you don’t log in, you’ll simply see the default 
profile. When you do log in, you’ll have full access 
to your personal settings and your directory.  Here’s 
how to log in.

•  Select Login.
•  If you see the User Login screen, proceed to the 

next step. If you don’t see the 

User Login screen, 

go to 

Settings > Features > User Login > Log In.

•  Enter your user ID and password, and select Log In.

Your personal profile displays when you enter the 
correct login credentials. If you enter the wrong 
credentials, you’ll see a message indicating your 
login attempt has failed, and the 

User Login 

screen displays again. Check with your system 
administrator to confirm your login credentials.

Any settings you change while logged in to one of your 
organisation’s phones will save to your profile, and 
display the next time you log in to any of its phones.

How to log out

After you finish using a public phone, make sure you 
log out to prevent access to your personal settings. 
Here’s how you do it.

•  Select Log Out or go to Settings > Features 

> User Login > Log Out. The Log Out screen 
displays with a confirmation message.

•  Select Yes. That stops access to your personal 

profile. You’ll see either the 

User Login screen 

for the next user, or the default profile.

How to change your login password

You can change your login password from any 
phone on your network, using the following steps.

•  Log in to a phone on your network.
•  Go to Settings > Features > User Login > 

Change User Login Password.

•  On the Change User Login Password screen, 

enter your old and new password information 
and select 

Enter

Your password will have changed. The next time 
you log in to a phone, enter your new password.

Locking and unlocking your phone

If your system administrator has set up your phone 
system to lock when it isn’t in use, you’ll need to 
unlock it before you can use it. They’ll issue you 
with a user password that you can use to unlock 
Poly Trio systems.

With the system locked, you can only place 
outgoing calls to emergency and authorised 
numbers. You’ll need to enter your password to 
answer incoming calls.

To lock your phone:

•  Go to Settings > Basic > Lock Phone.
•  On the Lock Phone screen, select either of the 

following options:
•  Allowing ringing when locked - incoming 

calls ring on the system, which you can answer 
by entering your user password.

•  DND when locked - Do Not Disturb applies 

to all lines, and the system doesn’t ring for 
incoming calls.

•  Select Lock.

To unlock your phone:

•  Select Unlock.
•  
Enter your user password (or guest PIN if signed 

in as a guest on a host phone) and select 

Unlock.

Using your phone

9

Summary of Contents for Poly Trio 8300

Page 1: ...Poly Trio 8300 User guide...

Page 2: ...t s get started 4 Check you re set up on Cloud Voice 5 Getting to know your phone 6 Phone display 7 Using your phone 9 Conference calls 15 Recording audio calls 16 Call lists and directories 18 Voicem...

Page 3: ...o get going with your new phone but before you can get started you ll need to set it up It won t take long just follow the instructions below Got everything Poly Trio 8300 conference phone Ethernet ca...

Page 4: ...plied in the box Connecting with mains power If you re not getting PoE you ll need to connect the phone to the mains instead Here s how 1 Connect one end of the network cable to the LAN jack of the ph...

Page 5: ...twork it ll update its firmware This might take some time so please be patient Once it s finished it ll show this symbol If something has gone wrong you ll see this symbol If this happens just give us...

Page 6: ...een 6 Volume keys adjusts volume of speakerphone output and ringer 7 Mute key mutes the microphones during calls and conferences The key glows red when activated 8 Dialpad for entering numbers letters...

Page 7: ...rn to the Home screen Main Menu You can access your phone s features and settings from the main menu screen To see the main menu start from the home screen and press the Home key Place a Call Screen A...

Page 8: ...xt entry mode as follows 1 Press the Mode soft key 2 Choose one of the following Abc Capitalises the first letter of each word and uses lowercase for the remaining letters ABC Uses capital letters for...

Page 9: ...of its phones How to log out After you finish using a public phone make sure you log out to prevent access to your personal settings Here s how you do it Select Log Out or go to Settings Features Use...

Page 10: ...us sign displays Enter the country code and phone number then press Dial Calling someone from your Recent Calls list Your Recent Calls list contains calls that you recently placed answered or missed F...

Page 11: ...ferent ways Answering an incoming call When you receive an incoming call the phone rings and the Incoming Call screen displays You can choose to answer or reject the call To answer select Answer If en...

Page 12: ...g a default transfer type Your phone is preconfigured to use consultative as the transfer type but you can choose which transfer type to make the default for all calls Go to Settings Basic Preferences...

Page 13: ...warding when you no longer want to forward your calls Go to Settings Features Forward On the Forwarding Type Select screen select Disable Call Forwarding Using Do Not Disturb Do Not Disturb DND lets y...

Page 14: ...call active press Hang Up to end a call with a contact You can only end active calls so resume the held call first before ending it press Transfer to send the call to another contact Muting and unmut...

Page 15: ...ipants or press the Add soft key Either enter a contact s number or select a contact from Contacts or Recent Calls and press Dial When the contact answers the phone adds the contact to the conference...

Page 16: ...e call All incoming calls you answer after you start recording are also recorded in the same file so during an active call pause your recording before answering incoming calls Recording a call During...

Page 17: ...you re in an active call or if you re recording a call If you try to the phone will cancel the action Place the active call on hold before playing a recording it ll stop playing when you resume the ca...

Page 18: ...pe for Business client Using your Local Directory You can add and save contacts in the phone s Local Directory if allowed by your system administrator They can set up the Local Directory as read only...

Page 19: ...or to find out if this feature is available Note You may need to enter your user credentials to access the directory for the first time Searching in the Corporate Directory You can search for contacts...

Page 20: ...ormat Disablingthetimeanddatedisplay You can turn off the time and date display by going to Settings Basic Preferences selecting Time and Date then choosing Disable Setting the system language Your Po...

Page 21: ...lect Backlight Intensity Backlight On Intensity Choose the intensity you want and select Back From the Backlight Intensity screen select Backlight Idle Intensity Choose the intensity you want and sele...

Page 22: ...be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or e...

Page 23: ...time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Tele...

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