background image

Entering information using the 

onscreen keyboard

The onscreen keyboard lets you enter information 
into text fields using the touchscreen.

You’ll see the onscreen keyboard when a text field 

displays; if the field only requires numbers, you’ll 
see a numerical keypad instead.

You’ll also see the following icons displayed on the 
keyboard:

• 

ABC

 : Displays 

alphabetical letters

• 

 : Shifts to

 uppercase letters

• 

 : Shifts to

 lowercase letters

• 

?123

 : Displays 

numbers and  

punctuation marks

• 

=/<

 : Displays 

special characters

Entering information using the dialpad

You can also enter information and edit text fields 
using your phone’s dialpad.

First choose how to enter the information, using the 
following soft keys

•  Mode: Lets you enter numbers or text in title case, 

lowercase, or uppercase characters.

•  Encoding: Lets you enter characters from 

foreign languages.

Change the text mode

On Trio 8300 systems, the 

Place a Call displays 

when you select 

Place a Call from the main menu 

or when you dial a number.

To enter numbers or all uppercase, all lowercase, 
or title case letters, change to the appropriate text 
entry mode, as follows:

1.  Press the 

Mode soft key.

2.  Choose one of the following:

•  Abc: Capitalises the first letter of each word 

and uses lowercase for the remaining letters.

•  ABC: Uses capital letters for all the letters 

you enter.

•  abc: Uses lowercase letters for all the letters 

you enter.

•  123: Enter numbers only.

This will activate the text entry mode you’ve chosen.

You can select special characters used for 
punctuation or a space from certain keys on the 
phone's dialpad – see how below. 

Note: 

When you're in numerical (

123) mode, you 

can't access special characters or spaces.

Repeatedly press the indicated key until the special 
character you need is displayed. For example, 
pressing the 

1 key twice enters "|".

To enter a space, press 

0 once. Pressing 0 twice 

displays "/".

Wait one second for the system to select your 
character. The onscreen cursor will then move to the 
next character entry.

Icons and status indicators

Here’s a table of the icons and status indicators that 
display on your phone screen.

Icon

Description

Registered line

Unregistered line

Active call

USB device attached

Missed call

Placed call

Received call

Call forwarding enabled

Do Not Disturb (DND) enabled

Bluetooth

Wireless status (Trio 8300 and  
Trio 8800 systems only)

Paired device

Key

Special characters

1

! | ‘ ^ \ @ : 1

*

* - & % + ; ( )

0

/ , _ $ ~ = ? 0

#

# > < { } [ ] “ ‘

8

Summary of Contents for Poly Trio 8300

Page 1: ...Poly Trio 8300 User guide...

Page 2: ...t s get started 4 Check you re set up on Cloud Voice 5 Getting to know your phone 6 Phone display 7 Using your phone 9 Conference calls 15 Recording audio calls 16 Call lists and directories 18 Voicem...

Page 3: ...o get going with your new phone but before you can get started you ll need to set it up It won t take long just follow the instructions below Got everything Poly Trio 8300 conference phone Ethernet ca...

Page 4: ...plied in the box Connecting with mains power If you re not getting PoE you ll need to connect the phone to the mains instead Here s how 1 Connect one end of the network cable to the LAN jack of the ph...

Page 5: ...twork it ll update its firmware This might take some time so please be patient Once it s finished it ll show this symbol If something has gone wrong you ll see this symbol If this happens just give us...

Page 6: ...een 6 Volume keys adjusts volume of speakerphone output and ringer 7 Mute key mutes the microphones during calls and conferences The key glows red when activated 8 Dialpad for entering numbers letters...

Page 7: ...rn to the Home screen Main Menu You can access your phone s features and settings from the main menu screen To see the main menu start from the home screen and press the Home key Place a Call Screen A...

Page 8: ...xt entry mode as follows 1 Press the Mode soft key 2 Choose one of the following Abc Capitalises the first letter of each word and uses lowercase for the remaining letters ABC Uses capital letters for...

Page 9: ...of its phones How to log out After you finish using a public phone make sure you log out to prevent access to your personal settings Here s how you do it Select Log Out or go to Settings Features Use...

Page 10: ...us sign displays Enter the country code and phone number then press Dial Calling someone from your Recent Calls list Your Recent Calls list contains calls that you recently placed answered or missed F...

Page 11: ...ferent ways Answering an incoming call When you receive an incoming call the phone rings and the Incoming Call screen displays You can choose to answer or reject the call To answer select Answer If en...

Page 12: ...g a default transfer type Your phone is preconfigured to use consultative as the transfer type but you can choose which transfer type to make the default for all calls Go to Settings Basic Preferences...

Page 13: ...warding when you no longer want to forward your calls Go to Settings Features Forward On the Forwarding Type Select screen select Disable Call Forwarding Using Do Not Disturb Do Not Disturb DND lets y...

Page 14: ...call active press Hang Up to end a call with a contact You can only end active calls so resume the held call first before ending it press Transfer to send the call to another contact Muting and unmut...

Page 15: ...ipants or press the Add soft key Either enter a contact s number or select a contact from Contacts or Recent Calls and press Dial When the contact answers the phone adds the contact to the conference...

Page 16: ...e call All incoming calls you answer after you start recording are also recorded in the same file so during an active call pause your recording before answering incoming calls Recording a call During...

Page 17: ...you re in an active call or if you re recording a call If you try to the phone will cancel the action Place the active call on hold before playing a recording it ll stop playing when you resume the ca...

Page 18: ...pe for Business client Using your Local Directory You can add and save contacts in the phone s Local Directory if allowed by your system administrator They can set up the Local Directory as read only...

Page 19: ...or to find out if this feature is available Note You may need to enter your user credentials to access the directory for the first time Searching in the Corporate Directory You can search for contacts...

Page 20: ...ormat Disablingthetimeanddatedisplay You can turn off the time and date display by going to Settings Basic Preferences selecting Time and Date then choosing Disable Setting the system language Your Po...

Page 21: ...lect Backlight Intensity Backlight On Intensity Choose the intensity you want and select Back From the Backlight Intensity screen select Backlight Idle Intensity Choose the intensity you want and sele...

Page 22: ...be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or e...

Page 23: ...time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Tele...

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