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Getting up to speed
Getting up to speed
For the first ten days or so, your broadband might slow down or even stop now and
again. That’s normal. It takes that long for your broadband to reach its top speed.
You can help it along by leaving your Hub on all the time, and using your broadband
as much as you can for the first ten days.
After ten days, you can check your broadband speed at www.speedtester.bt.com
When you use the broadband speed tester:
•
plug your computer directly into your BT Business Hub with an Ethernet cable –
if you use wireless or connect to a Local Area Network (LAN), you won’t get an
accurate result
•
leave your browser open on your computer but close any other tabs or applications
•
make sure there’s no one else using your network – if there is, you won’t get an
accurate result
•
leave your computer to run the test until it finishes
The speed of your broadband line isn’t the only factor that affects how quickly you can
work online. There are other things you can do to improve performance:
