About your Hub
19
Resetting your Hub
WARNING: resetting your Hub means you’ll lose any changes that have been made
to your Hub settings.
Tip: you can back up your settings before you reset your Hub. To find out more, go
to www.bt.com/business/help/hub3
To reset your Hub to its factory default settings, removing all personal settings:
1
use a pin or paperclip
to press and release the
Reset button on the back
of your Hub. All Hub lights
will go out
2
wait for the Hub’s Broadband
light to glow blue – this may
take several minutes
3
reset any changes that you made before in Hub Manager
This may include:
•
reactivating your BT Wi-fi hotspot settings
•
resetting any wireless settings that you changed
•
resetting your Hub Admin password and any Hub Manager changes
•
resetting your network login details (see page 17)
What to do with an old Hub
If you’ve got a new Hub as a replacement for a faulty one, please return the faulty
one using the returns envelope sent with the replacement. If you don’t have a returns
envelope or you’ve other old electrical equipment you’d like to dispose of, please follow
your local authority’s recycling advice.
Before disposing of any such equipment, we recommend you reset it to its default settings
– this should remove all your personal settings. To find out how to reset your Hub to its
default settings, see above. For more help, go to www.bt.com/business/help/hub3
