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CHAPTER 6 TROUBLESHOOTING

6–1

CHAPTER 6
TROUBLE SHOOTING

TROUBLESHOOTING

If any problems occur, the printer automatically stops printing, diagnoses
the problem, and displays the corresponding message to alert you. Take
the appropriate action, referring to the following tables. If you cannot
clear the problem, consult the dealer where you purchased the printer.
Inform the dealer of the message number for quick troubleshooting.

Operator Call Messages

When any of the following messages appear, the printer stops operating.

Operator Call Message Meaning Action

CHECK XXXXXXX

Check the paper tray.
XXXXXXX is TRAY 1/
TRAY 2.

Check that the paper is
correctly inserted in the tray
when the CHECK TRAY 1
message appears.
Load a stack of paper into the
cassette.

12 COVER OPEN

FRONT

The Front cover of the printer
is open.

Close the Front cover.

12 COVER OPEN

TOP

The Top cover of the printer is
open.

Close the Top cover.

12 COVER OPEN

REAR

The Rear Access cover of the
printer is open.

Close the Rear Access cover.

13 JAM XXXXXX

Paper is jammed in the
printer. XXXXXX is DRUM/
TRAYS/ INSIDE/ REAR.

Remove the jammed paper
from the indicated area.
See the ‘

Paper Jams’ section

in this chapter.

14 NO CARTRIDGE

XXXX COLOR

A toner cartridge is not
installed in the printer. XXXX
indicates colors.

Install the toner cartridge.

XX NO CASSETTE

The Media Cassette is not
installed. XX is T1/ T2.

Install the Media Cassette.

16 TONER EMPTY

XXXX COLOR

The printer has almost run out
of toner: you may print
another 50 pages. (The

Alarm

LED lights at the same time.)
XXXX indicates colors.

Remove the toner cartridge,
rock it several times at 45°,
and install it again or replace
the toner cartridge with a new
one.

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Summary of Contents for HL-2400Ce Series

Page 1: ...I Brother Color Laser Printer HL 2400Ce series USER S GUIDE Please read this manual thoroughly before using the printer Keep this manual in a convenient place for quick reference at all times ...

Page 2: ... U S registered mark All other brand and product names mentioned in this user s guide are registered trademarks or trademarks of respective companies Compilation and Publication Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are...

Page 3: ...modem speeds up to 14 400 8 bits no parity 1 stop bit Fax Back System Brother Customer Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine not just the one you are calling from...

Page 4: ...IV ...

Page 5: ...ssword Our BBS supports modem speeds up to 14 400 8 bits no parity 1 stop bit Fax Back System Brother Customer Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine not just the ...

Page 6: ...printer properly or prevent damage to the printer Note Indicates notes and useful tips to remember when using the printer To Use the Printer Safely Warning This printer is heavy and weighs approximately 37kg 81 6 lbs When you move or lift this printer be sure at least 2 people lift it together Warning The Fusing Unit becomes extremely HOT during operation Wait until it has cooled down sufficiently...

Page 7: ...ammable under certain conditions Warning Do not look directly at the laser beam light It might cause damage to your eyesight Do not remove or break open the printer s safety interlocks Warning Do not run the printer with the Top Cover Front Cover and Rear Access Covers open and the interlocks removed Warning Turn off the printer before replacing consumables Warning Do not place any items on the pr...

Page 8: ... Toner Cartridges Waste Toner Pack Oil Bottle and Fusing Unit to avoid spills Be sure to keep the printer as level as possible Damage caused by failure to remove the supplies will void your warranty Caution Do not touch the rollers of the Fusing Unit This can degrade print quality Fig 0 2 Fusing Unit Rollers ...

Page 9: ...TER 2 1 Checking the Components 2 1 General View 2 3 SETTING UP THE PRINTER 2 4 Remove the Protective Parts 2 4 Installing the OPC Belt Cartridge 2 5 Installing the Toner Cartridges 2 7 Installing the Oil Bottle and the Fuser Cleaner 2 9 Loading Paper in the Media Cassette 2 11 Connecting the Printer to Your Computer 2 14 Turning the Printer On 2 16 Printing the Test Patterns or Lists 2 18 Install...

Page 10: ...dia 3 8 Cassette Feed 3 13 Manual Feed 3 14 CHAPTER 4 CONTROL PANEL DISPLAY AND LEDS 4 1 Display 4 1 About Routine Maintenance Messages 4 4 LEDs 4 5 BUTTONS IN NORMAL MODE 4 6 SEL Button 4 6 SET Button 4 7 UP or DOWN Button 4 7 MODE Button 4 8 INTERFACE MODE 4 19 FORMAT MODE 4 22 RESOLUTION MODE 4 30 PAGE PROTECTION 4 33 DEVICE OPERATION 4 34 ADVANCED MODE 4 42 PAGE COUNTER 4 49 EXIT MODE 4 49 FON...

Page 11: ...tridges 5 3 Oil Bottle 5 6 Fuser Cleaner 5 9 Waste Toner Pack 5 11 OPC Belt Cartridge 5 13 Ozone Filter 5 16 Fusing Unit 5 17 120K Kit 5 21 CLEANING THE PRINTER 5 28 REPACKING AND RELOCATING THE PRINTER 5 30 OPTIONS 5 31 Lower Tray Unit 5 31 Loading Paper from the Lower Media Cassette 5 31 Font Card Flash Memory HDD Card 5 35 Selecting the Optional Fonts 5 37 Network Option 5 38 NC 3100h 5 38 Modu...

Page 12: ...APPENDICES PRINTER SPECIFICATIONS A 1 Printing A 1 Functions A 2 Electrical and Mechanical A 3 PAPER SPECIFICATIONS A 4 INTERFACE SPECIFICATIONS A 8 Bi directional Parallel Interface A 8 RS 232C Serial Interface A 11 Network Interface A 14 SYMBOL CHARACTER SETS A 15 OCR Symbol Sets A 15 HP PCL Mode A 16 EPSON Mode A 23 IBM Mode A 26 HP GL Mode A 28 Symbol Sets Supported by the Printer s Intellifon...

Page 13: ...ble protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfe...

Page 14: ...ative documents Safety EN 60950 EN 60825 EMC EN 55022 Class B EN 55024 following the provisions of the Low Voltage Directive 73 23 EEC and the Electromagnetic Compatibility Directive 89 336 EEC as amended by 91 263 EEC and 92 31 EEC Issued by Brother Industries Ltd Printer Products Division Radio Interference 220 240 V Model Only This printer complies with EN55022 CISPR Publication 22 Class B Befo...

Page 15: ... a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Important A shielded interface cable should be used in order to ensure compliance with the limits for a Class A digital device Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equip...

Page 16: ...opularization of energy efficient office equipments As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency Laser Notices Laser Safety For 120 V Model Only This printer is certified as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Rad...

Page 17: ...For 220 240 V Model Only This printer is a Class 1 laser product as defined in IEC 825 specifications The label shown below is attached in countries where required CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode that emits invisible laser radiation in the Scanner Unit The Scanner Unit should not be opened under any circumstances Caut...

Page 18: ... that is effectively grounded through the normal household wiring Any extension cords used with this printer must be three conductor and be correctly wired to provide connection to ground Improper extension cords are a major cause of fatalities The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety ...

Page 19: ...ing code Green and yellow Earth Blue Neutral Brown Live The colours of the wires in the main lead of this printer may not correspond with the coloured markings identifying the terminals in your plug If you need to fit a different plug proceed as follows Remove a length of the cord outer sheath taking care not to damage the coloured insulation of the wires inside Cut each of the three wires to the ...

Page 20: ...which is coloured brown must be connected to the terminal that is marked with the letter L or coloured red or brown The outer sheath of the cord must be secured inside the plug The coloured wires should not hang out of the plug ...

Page 21: ...tions of the panel buttons and LEDs CHAPTER 5 MAINTENANCE provides guidance on how to maintain your printer CHAPTER 6 TROUBLESHOOTING helps you troubleshoot the printer in case of problems APPENDICES contain printer specifications and paper specifications INDEX provides an alphabetical list of the contents of this manual Notes When you read this User s Guide note the following This User s Guide co...

Page 22: ...e and 4 pages per minute in full color mode The HL 2400Ce controller utilizes a high speed 64 bit RISC microprocessor and special hardware chips to ensure fast print job processing Color Advanced Photoscale Technology CAPT This printer can print graphics in 256 shades for each color in HP color printer PCL5C emulation and BR Script level 2 producing nearly photographic quality CAPT is most effecti...

Page 23: ...y standard RS 232C serial can connect to any computer using a standard serial cable The MIO interface allows you to install a commercial MIO compatible card If you install a card you can use one more interface ports for networking or printer sharing The NC 3100h card will allow you to connect directly to a Network Automatic Interface Selection This printer can automatically select the bi direction...

Page 24: ... that can be used vary according to the selected emulation mode In PCL mode you can also print the 11 kinds of bar codes listed below In BR Script mode the printer has 66 scalable fonts Bar Code Printing This printer can print the following 11 types of bar codes Code 39 UPC E Interleaved 2 of 5 Codabar EAN 8 US PostNet EAN 13 ISBN UPC A Code 128 EAN 128 CCITT G3 G4 Since this printer supports the ...

Page 25: ...ou can reprint the last print job with a touch of a panel button which allows reprinting of multiple copies of the job without sending the data again from the computer When there is not enough memory to print the last job you can reprint the last print page PCMCIA Card Slot The printer has 2 Type II PCMCIA card slots that also allow the use of 1 Type III device You can install PCMCIA compatible fl...

Page 26: ...use this cassette The following commercial business products can also be installed into this printer Network NC 3100h Installing an NC 3100h enables you to use the printer in the following environments TCP IP IPX SPX AppleTalk DLC LLC VINES LAT NetBEUI Also many useful utilities such as BR Admin and Brother Network Printing software for the Network administrator are included For details of the uti...

Page 27: ...ther Analysis Tool software and the Brother Card Monitor software For more details on these utilities please refer to the documentation included on the CD ROM HDD Hard Disk Drive By installing an optional HDD you can save multiple print jobs onto it You can also select your print job and re print it through the network RAM RAM Expansion By installing commercial memory modules you can expand the me...

Page 28: ...temperature and humidity Ambient temperature 10 C to 32 5 C 50 F to 90 5 F Ambient humidity 20 to 80 without condensation Do not block the air exit on top of the printer Do not place objects on top of the printer especially on the air exit Ensure that the printer Ozone Filter is installed at all times Ventilate the room where you use the printer Do not place the printer where it will be exposed to...

Page 29: ...ecommended area around the printer for proper ventilation operation and maintenance Front Rear Fig 1 1 Recommended area around the Printer Note Ensure that there is enough space behind the printer so that you can easily access the rear cover if a paper jam occurs ...

Page 30: ...r check to see that you have all of the following parts Fig 2 1 Components in the Printer Carton Caution The Toner Cartridges OPC Belt cartridge Oil Bottle and Fuser Cleaner are packed inside a separate carton as a starter kit Do not open them now Only open them when you are ready to install them The OPC Belt Cartridge must not be exposed to light for any length of time or it will be damaged OPC B...

Page 31: ...er slightly from this diagram depending on the country where you purchased the printer Note You may have additional parts not listed above depending on which country you live in and the HL 2400Ce series model purchased Note We recommend keeping spares of the following consumables at all times When these are exhausted the printer will cease printing Toner Cartridges TN 01BK TN 01C TN 01M TN 01Y Was...

Page 32: ...SETTING UP THE PRINTER 2 3 General View Fig 2 2 Front View Fig 2 3 Rear View Top Cover Media Cassette Control Panel Front Cover Power Button Rear Side Cover Rear Access Cover Power Cord Connector Controller Card ...

Page 33: ...damage during transportation as shown below Important Note It is CRITICAL that you SAVE all packing materials in the event you must ship or store the printer Failure to EMPTY CLEAN and correctly REPACK the printer according to the manufacturer s instructions BEFORE shipment will result in serious damage to the printer This damage may not be covered by your warranty 1 Remove the protective parts as...

Page 34: ... print quality Do not expose the OPC Belt to light more than 800 lux for more than approximately 2 minutes It might cause damage to the OPC Belt Cartridge and void the warranty 1 Open the Front Cover and then open the Top Cover Fig 2 5 Open the Covers 2 Release both green Belt Cartridge Lock Levers by pulling them toward you Fig 2 6 Release the Levers ...

Page 35: ...Remove the Protective Sheet from the OPC Belt Cartridge Fig 2 8 Remove the Protective Sheet 5 Insert the OPC Belt Cartridge into the printer cartridge guide with the flat side facing you Fig 2 9 Insert the OPC Belt Cartridge 6 Lock the Belt Cartridge Lock Levers by pushing them backward until they click into place 7 Close the Top Cover ...

Page 36: ... on the images being printed Note The toner cartridges shipped with the printer are starter cartridges that contain only half the normal amount of toner 5 000 pages Black and 3 000 pages Cyan Magenta and Yellow To install the toner cartridges follow these steps 1 Open the Front Cover of the printer Fig 2 10 Open the Front Cover 2 Remove the tape labeled REMOVE 3 After rocking each of the cartridge...

Page 37: ... Install the Toner Cartridges Caution Insert the toner cartridges gently into the printer Do not try to lock them into the printer by pushing them all the way into the slot The cartridges will be correctly positioned when the front cover is closed Do not stand the toner cartridge on its end or turn it upside down Install the toner cartridges immediately after you remove the protective cover Do not...

Page 38: ...nit Make sure that the Pressure Release Levers are put back to the SET position Fig 2 14 Remove the Protective Parts 2 Install the Oil Bottle into the Fusing Unit with the label side facing the front of the printer The Oil Bottle is keyed to prevent incorrect installation Fig 2 15 Install the Oil Bottle Caution Do not spill the oil inside the printer If the oil does spill it might cause damage to ...

Page 39: ...r into the Fusing Unit with the roller side facing you Fig 2 16 Install the Fuser Cleaner 4 Lock the Oil Bottle and the Fuser Cleaner in place by turning the Oil Bottle Lock Levers Fig 2 17 Lock the Oil Bottle Lock Levers 5 Close the Top Cover ...

Page 40: ...formation about paper see Paper Handling in Chapter 3 Paper source Available sizes Capacity Standard Media Cassette cut sheet Letter A4 B5 ISO B5 JIS Executive envelope COM 10 DL OHP film A4 letter other sizes width 105 216mm 4 1 8 5 length 220 297mm 8 7 11 7 250 15 50 Up to approx 250 sheets of 75g m 2 20 lbs paper Optional Legal Cassette cut sheet Legal Letter A4 B5 ISO B5 JIS Executive OHP film...

Page 41: ...can change the paper size with the Mode button in the FORMAT MODE For paper size change information see MODE Button in Chapter 4 The default paper size has been factory set to letter or A4 depending upon the final destination of the printer 120V model Letter size paper set 220 240V model A4 size paper set Small Size Setting See Control Panel in Chapter 4 Load paper into the Media Cassette as follo...

Page 42: ...r into the Media Cassette Note Adjust the tray to the correct paper size indication arrow If you do not adjust it correctly the printer may detect the wrong size of paper Do not load more than 250 sheets of paper 75 g m2or 20 lbs in the cassette or paper jams may occur Paper 75 g m2 or 20 lbs should NOT be loaded above the top line on the guide PAPER OHP FILM Fig 2 20 Paper Lines 4 Install the Med...

Page 43: ...he automatic interface selection mode has been factory set with certain factory settings baud rate 9600 code type 8 bits parity none stop bit 1 Xon Xoff ON DTR ER ON and Robust Xon ON you may simply connect the interface cable if these are the same as the settings on your computer When necessary set the communications parameters with the Mode button on the printer For further information see MODE ...

Page 44: ... end of the interface cable to the interface connector on your computer Be sure to tighten the connection on the computer as well Note When you connect to a network you can use Brother NC 3100h or NC 2010h NC 2100h Network cards For the details refer to the Network User s Guide Serial Interface Port Secure connection with screws Parallel Interface Port Secure connection with wire clips ...

Page 45: ...C voltage This printer should be operated at the specified voltage and frequency USA and Canada AC 120 V 50 60 Hz Europe Australia and others AC 220 to 240 V 50 60 Hz Since this printer must be electrically grounded the power cord should be connected to a grounded AC outlet The total length of the power cord including extension cords should not exceed 5 meters 16 4 feet Use of a longer power cord ...

Page 46: ...the printer initializes This will take several minutes during which time the LCD will display the following message LJ WAIT 001P T1 AUTO K C M Y Once the printer has finished initializing it automatically goes on line and the message changes to show the current printer status and settings as shown below LJ READY 001P T1 AUTO K C M Y AUTO The auto emulation selection mode is set LJ The auto emulati...

Page 47: ... appears Choose from one of the following selections To Print LCD Message the Demonstration Page DEMO PAGE the Test Pattern TEST PRINT the list of printer settings PRINT CONFIG the list of internal or resident fonts PRINT FONTS I the list of optional card fonts PRINT FONTS C the list of permanent download fonts PRINT FONTS P To exit from the test mode select exit Notes The messages PRINT FONTS C o...

Page 48: ...dots 0 PAPER A4 A4 A4 LJ LEFT M C 0 0 0 RIGHT M C 78 78 78 TOP M 0 5 0 5 0 5 BOTTOM M 0 5 0 5 0 5 LINES L 64 64 64 FX LEFT M C 0 0 0 RIGHT M C 80 80 80 TOP M 33 33 33 BOTTOM M 33 33 33 LINES L 66 66 66 PR LEFT M C 0 0 0 RIGHT M C 80 80 80 TOP M 33 33 33 BOTTOM M 33 33 33 LINES L 66 66 66 RESOLUTION MODE RESOLUTION DPI 600 HRC MEDIUM TEST PRINT PRINT CONFIG PORTRAIT LIST INTERNAL FONT NUMBER SYMBOL...

Page 49: ... ROM 1 Turn your PC power on and insert the CD ROM into the CD ROM drive 2 The opening screen will appear automatically in Windows 95 98 WindowsNT 4 0 3 If the screen does not appear click Start and choose Run enter the CD drive letter and type START EXE If you are using Windows 3 1x click Run from the File Menu in Program Manager enter the CD drive letter and type START EXE 4 Select HL 2400Ce ser...

Page 50: ...ts the printer port to the parallel interface LPT1 During this installation changes have been made to the SYSTEM INI file It is necessary to restart Windows so that the changes become effective and the installed bi directional parallel communications device driver can take effect For Macintosh Users Note The installer for the Macintosh driver works on OS System version 7 5 3 or higher The PPD file...

Page 51: ...mulation The printer is set to the HP color printer emulation PCL5C mode automatically Since PCL5C mode takes the highest priority in the automatic emulation selection you can start using the printer as it is with the factory settings in most cases When the automatic emulation selection is active you can check the current emulation on the display When the printer is in ready print or wait modes th...

Page 52: ...ds The EPSON or IBM emulation mode priority must be selected since the printer cannot distinguish between them The factory default setting is EPSON emulation mode If you wish to use IBM emulation you will need to select it manually using the Emulation button Try this function with your application software or network server If the function does not work properly select the required emulation mode ...

Page 53: ...ce you must have the same communication settings on both the printer and computer Since the automatic interface selection mode has been factory set for standard computer serial link you may be able to simply connect the interface cable to the printer if your computer already has the settings detailed below Communications Parameters Factory Settings Baud rate data transfer speed 9600 Code type data...

Page 54: ... stop bit Xon Xoff DTR ER and Robust Xon must be set for the serial interface Although they have been factory set as shown in the above table you may need to change them with the Mode button The automatic interface selection function takes a few seconds to work If you want to speed up printing select the required interface manually via the Mode button If you typically use only one interface we rec...

Page 55: ...rench Dutch Italian To change to another language 1 Turn off the printer 2 Hold down the Form Feed button and turn on the printer The message SELF TEST appears Continue holding down the Form Feed button until the message changes to LANG ENGLISH Release the Form Feed Button 3 Press the or button until your desired language appears on the display 4 Press the Set button to make the selected language ...

Page 56: ...y to print ON LINE Lights when the printer is in the on line state DATA Blinks when data is being received and lights when unprinted data remains in printer memory SEL Selects on line or off line mode FORM FEED Prints remaining data or reprints the same print job or page FEEDER Selects paper source and media type to be used ALARM Lights if any errors occur MODE Sets functions in various modes FONT...

Page 57: ... control panel buttons Your changes will be stored in the printer s memory as User Settings They are recalled every time you turn on the printer In addition to the current settings you can save two more sets of User Settings with th eMode button and restore them with th e Reset button The current settings are cleared after restoring one of the saved user settings Factory Settings The printer setti...

Page 58: ...an hold up to 250 sheets of paper 75 g m 2 or 20 lbs If you want to print on legal size paper you must use this cassette Plain paper from 105 mm x 220 mm 4 1 x 8 7 to 216 mm x 355 6 mm 8 5 x 14 Weight 60 to 160 g m 2 16 to 43 lbs Overhead projector OHP films up to 50 sheets can be loaded Envelopes of COM10 DL size The following are the specifications of paper suitable for this printer Item Recomme...

Page 59: ... letter other sizes width 105 216mm 4 1 8 5 length 220 355 6mm 8 7 14 250 50 Up to 250 sheets of 75g m 2 20 lbs paper Recommended Paper The recommended paper type for this printer is Xerox 4024 Hammermill Laserprint or equivalent Note To get the best output quality and to avoid any damage use smooth white paper We recommend that you test paper especially special sizes and types of paper on this pr...

Page 60: ...ow shows the physically printable area and non guaranteed print area of various paper types with this printer Fig 3 2 Printable Area and Non Guaranteed Print Area Note If you use paper that does not meet the specifications listed in this User s Guide the life of the various consumables and parts may be reduced ...

Page 61: ...he following characteristics Glossy or shiny surfaces Protection cover on the envelopes adhesive parts Sealing flaps that have not been folded at purchase Sealing flaps as shown below Three or more layers of paper in the marked area Each side folded as shown below Fig 3 3 Envelope Information ...

Page 62: ... may cause paper jams Envelopes should consist of two layers of paper in the following marked area Fig 3 4 Envelopes Envelope joints that are sealed by the manufacturer should be secure All sides should be properly folded without any wrinkles or creases Print quality may vary between different style envelopes It is a good idea to test the envelopes you wish to use prior to purchasing large quantit...

Page 63: ...ange the paper size in the PAGE FORMAT MODE of the FORMAT MODE with the Mode button For paper size selection see MODE Button in Chapter 4 If you use pre printed paper in the cassettes please note that the paper should be loaded with the printed side face up and the top edge of the paper at the back of the cassette You can set the paper size for the Media Cassette with the Mode button in the PAGE F...

Page 64: ... SIZE 2 Pull out Tray 1 and place the paper you are going to use in the tray It may be necessary to remove some or all of the paper stack first depending on the size of paper in the tray and the size of the paper you wish to print on manually 3 Re install Tray 1 and press the Continue button The printer then starts printing Note Print quality may be affected by the type of paper you use and the pr...

Page 65: ...On Line Data Feeder Sel FormFeed Fig 4 1 Display and LEDs Display The display usually shows the current printer status and emulation mode setting and toner status When you operate the control panel you can change settings interactively on the display When you take the printer off line the display changes to show the currently emulation and informs you that you can change settings in the current em...

Page 66: ...ng by decreasing the resolution from 600 dpi to 300 dpi because of insufficient memory 02 WAIT 001P T1 The printer is warming up 04 SELF TEST The printer is performing self diagnosis 05 TEST PRINT The printer is printing the test pattern 06 DEMO PAGE The printer is printing the demonstration 06 PRINT CONFIG The printer is printing the list of the current printer settings 06 PRINT FONTS I The print...

Page 67: ...ngs The message appears only momentarily 09 RESET TO The printer is restoring itself to the FACTORY SETTINGS factory settings The message appears only momentarily Now initializing The printer is initializing the MIO card or initializing the printer for BR Script 2 emulation 09 RESET The printer has reset the Fuser Cleaner life FC ROLLER LIFE counter Refer to Chapter 5 for details 09 RESET The prin...

Page 68: ... following messages appear on the LCD display These messages will over write the Emulation Mode status information Refer to Chapter 5 for detailed information on consumables life Maintenance Message Meaning K C M Y When the mark blinks the indicated color toner is nearly empty K Black C Cyan M Magenta Y Yellow When the toner becomes empty the indicator disappears completely FUSER OIL LOW Oil in th...

Page 69: ...DATA LED indication Meaning On Data remains in the printer buffer Pressing the Form Feed button prints the data and clears the buffer Blinking Receiving or processing data ALARM LED indication Meaning On A problem has occurred in the printer ON LINE LED indication Meaning On The printer is on line and ready to print Off The printer is off line and stops printing ...

Page 70: ...in this section SEL Button Pressing the Sel button toggles the printer mode between on line and off line When the printer is on line the On Line LED lights and the printer is ready to receive data from the computer When the printer is off line the On Line LED is off To receive data from the computer set the printer on line To operate the control panel buttons set the printer off line If you press ...

Page 71: ...n effective Pressing the Sel button will not cancel any setting you have made SET Button Pressing the Set button allows you to select certain items on the display or make the displayed menu or setting effective The button also works as an execute button to perform the displayed function When you press the Set button the printer stores the settings you have selected into the memory as User Settings...

Page 72: ...N MODE RESOLUTION MODE Set resolution HRC Set resolution HRC Set resolution HRC PAGE PROTECTION PAGE PROTECTION Protect data on a page Not available Protect data on a page DEVICE OPERATION DEVICE OPERATION DEVICE OPERATION Set a flash memory card a HDD card or optional HDD in HP mode Set a flash memory card a HDD card or optional HDD in HP mode Set a flash memory card a HDD card or optional HDD in...

Page 73: ...CodeType 8 bits 7 or 8 bits Parity NONE NONE EVEN or ODD Stop Bit 1 bits 1 or 2 stop bits Xon Xoff ON ON or OFF DTR ER ON ON or OFF Robust Xon OFF ON or OFF exit Exit to INTERFACE MODE I F EXPAND I O Available only when a commercial MIO card has been installed MIO Setting The settings available on the installed MIO card can appear under the sub setting menu Exit Exit to INTERFACE MODE I F AUTO TIM...

Page 74: ... 126 columns RIGHT M 80C Letter Portrait 10 to 136 columns RIGHT M 78C A4 Portrait 10 to 136 columns TOP M 0 5 HP mode 0 0 33 0 5 1 0 1 5 or 2 0 0 8 4 12 7 25 4 38 1 or 50 8 mm BOTTOM M 0 5 HP mode 0 0 33 0 5 1 0 1 5 or 2 0 0 8 4 12 7 25 4 38 1 or 50 8 mm LINES 60L HP Letter Portrait 5 to 128 lines page LINES 64L HP A4 Portrait 5 to 128 lines page X OFFSET 0 500 left to 500 right dots Y OFFSET 0 5...

Page 75: ...the data DATA ID Set data ID for saved data SAVE MACRO Save a macro MACRO ID Set macro ID for saved macro PRIMARY FONT Save primary font FONT ID Set primary font ID for saved font SECONDARY FONT Save secondary font FONT ID Set secondary font ID for saved font DOWNLOAD FONT Save download font FONT ID Set download font ID for saved font Exit Exit to DEVICE OPERATION DELETE MACRO ID Delete the select...

Page 76: ...9 to 2039 MONTH 1 to 12 DAY 1 to 31 HOUR 0 to 23 MINUTE 00 to 59 TIME STYLE Set time style displayed YY MM DD hh mm MM DD YY hh mm DD MM YY hh mm SUMMER TIME Set summer time SUMMER TIME ON ON or OFF TIME ZONE Set time zone ZONE SETTING ON ON or OFF TIME ZONE 12 00 to 12 00 exit exit to TIME SETTINGS exit exit to ADVANCED MODE PAGE COUNTER COUNT 0 Shows the number of printed pages MAINTENANCE MODE ...

Page 77: ... or 600 dpi CAPT SETTING CAPT ON ON or OFF HRC SETTING HRC MEDIUM OFF LIGHT MEDIUM or DARK exit Exit to RESOLUTION MODE DEVICE OPERATION When the commercial flash memory card or the HDD card has not been formatted DEVICE1 DEVICE2 DEVICE3 exit FORMAT DEVICE Format the flash memory card HDD card or optional HDD Exit Exit to DEVICE OPERATION DEVICE OPERATION When the commercial flash memory card HDD ...

Page 78: ...1999 to 2039 MONTH 1 to 12 DAY 1 to 31 HOUR 0 to 23 MINUTE 00 to 59 TIME STYLE Set time style displayed YY MM DD hh mm MM DD Y Y hh mm DD MM YY hh mm SUMMER TIME Set summer time SUMMER TIME ON ON or OFF TIME ZONE Set time zone ZONE SETTING ON ON or OFF TIME ZONE 12 00 to 12 00 exit exit to TIME SETTINGS exit exit to ADVANCED MODE PAGE COUNTER COUNT 0 Shows the number of printed pages MAINTENANCE M...

Page 79: ...Script mode GRAPHICS MODE PEN SETTING SETTING PEN1 PEN1 to 6 Set size and gray percentage for the selected pen SIZE 3 dots 1 to 10 dots pen size in dots is the selected pen number GRAY 100 15 30 45 75 90 or 100 is the selected pen number exit Exit to SETTING PEN1 6 exit Exit to GRAPHICS MODE CHARACTER SET STANDARD SET Standard character set ANSI ASCII See character sets in Appendix ALTERNATE SET A...

Page 80: ...OUNT 0 Shows the number of printed pages MAINTENANCE MODE REMAIN LIFE FC pages Shows remaining Cleaner life FU pages Shows remaining Oil life 120K pages Shows remaining 120K life BL imaegs Shows remaining OPC life IMAGE COUNTERS C Shows how many C images printed M Shows how many M images printed Y Shows how many Y images printed K Shows how many K images printed TOTAL Shows how many images printed...

Page 81: ... the selected menu Mode Menu Press SET Setting Menu Press SET Sub Setting Menu Press the or button to select the setting on the display I F PARALLEL or I F RS 232C or I F OPTION or Press the Set button to make the selected setting effective When you see exit and press the Set button you can exit from the current menu to the next higher level of the menu 3 Advance to exit MODE and press the Set but...

Page 82: ...S 232C Serial interface I F EXTEND I O Extended I O interface I F AUTO Auto interface selection Note The Extended I O interface is available only when a commercial MIO compatible sharing network card has been installed Some models are supplied with the network card pre installed 4 Press the Set button to save your selection An asterisk appears at the end of the display for a short time Then the pr...

Page 83: ...on with the Set button the display shows the next sub setting menu You must set the time out for the auto interface selection from 1 to 99 seconds with the or button factory setting 5 seconds This time out is the duration during which the printer will not allow another automatic change to the interface Even if you choose the automatic interface selection you must set the communications parameters ...

Page 84: ...between the computer and printer and faster transmission of data you must install the Brother driver supplied on the CD ROM included with the printer or a third party printer driver or software that supports these features Check with your software vendor to see if your software supports bi directional parallel features Serial Interface If you intend to use the serial interface be sure to select th...

Page 85: ...s Xon once when the printer status changes from off line to on line Extended I O Interface If you have installed a commercial modular input output MIO card in the printer you can select the extended I O interface in this mode If the installed MIO card requires any optional interface settings they appear under this menu Set them referring to the manual of the MIO card Note This setting appears only...

Page 86: ...g 4 4 Page Orientation When you enter the setting mode the display first shows the current orientation with an asterisk Press the or button until the desired orientation appears on the display Display Message Orientation ORI PORTRAIT Portrait ORI LANDSCAPE Landscape Press the Set button to make the displayed selection effective An asterisk appears at the end of the display for a short time Then th...

Page 87: ...n occur when the printer position reaches the right margin OFF No line feed and carriage return occur when the printer position reaches the right margin AUTO SKIP ON ON Form feed occurs when the printer position reaches the bottom margin OFF No form feed occurs when the printer position reaches the bottom margin AUTO MASK OFF ON The printer ignores the top and bottom margin settings you selected v...

Page 88: ...50 IBM Proprinter XL AUTO LF O OFF O OFF O OFF AUTO CR O OFF X ON O OFF Note AUTO WRAP O OFF X ON X ON AUTO SKIP O ON AUTO MASK O OFF O OFF Note In the IBM emulation mode FF codes are always followed by a CR code PAGE FORMAT MODE Notes The settings in this mode menu will vary as follows All settings are effective in the HP PCL5C EPSON FX 850 and IBM Proprinter XL modes The X and Y vertical and hor...

Page 89: ...rgin at a distance from the bottom edge of the paper 0 0 33 Non HP 0 5 HP 1 0 1 5 or 2 0 inches LINES 60L P Set the number of lines per page from 5 to 128 lines See List of Factory Settings in this chapter The letter P in the display messages indicates that the page orientation is portrait The letter L is displayed when it is landscape Display Message Page Format Mode Continued X OFFSET 0 Move the...

Page 90: ... bottom margins have been factory set to 0 5 in the HP emulation mode and to 0 33 in the non HP emulation modes The setting margins are subject to the current page orientation The display shows the current orientation with P for portrait and L for landscape Images offset outside the print area are not printed About Right and Left Margins The settings range of the right and left margins are subject...

Page 91: ...0 lines per page in portrait orientation If the orientation is changed the line settings are restored to the factory settings in that orientation The following tables show the factory settings in each emulation mode In HP Mode In Non HP Modes Orientation Orientation Size Portrait Landscape Size Portrait Landscape Letter 60 lines 45 lines Letter 62 lines 47 lines A4 64 lines 43 lines A4 66 lines 45...

Page 92: ... have to set them in this menu with the Mode button The software or command setting overrides the button setting Select the setting menu and enter the sub setting menu to make the changes as follows Pen Setting After you select the pen advance to the sub setting menu for size or gray percentage selection with the or button and enter the menu with the Set button Message appears on the lower row of ...

Page 93: ...r set with the or button and press the Set button Character Set Message on the lower row of the LCD panel standard character set STANDARD SET alternate character set ALTERNATE SET Character Sets in HP GL Emulation Mode ANSI ASCII Factory setting 9825 CHR SET FRENCH GERMAN SCANDINAVIAN SPANISH LATIN JIS ASCII ROMAN8 EXT ISO IRV ISO SWEDISH ISO SWEDISH N ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U K IS...

Page 94: ...he sub setting menu to make the settings as follows Resolution When you select RESOLUTION you can choose a resolution of 300 or 600 dots per inch dpi on this printer You can set the resolution in this mode according to your requirements The printer may not be able to print large files because of the resolution and the printer s memory The higher the resolution and thus the file size the more memor...

Page 95: ...arge and complex full color data without decreasing the resolution you should expand the memory capacity of the printer CAPT Setting When you select CAPT SETTING you can use the Color Advanced Photoscale Technology CAPT function which offers photographic fine color on graphics CAPT setting is available only in BR Script 2 mode This feature requires a minimum of 24 MB of RAM to process large and co...

Page 96: ...ed print with the high resolution control set to OFF on the left and clear and crisp print with the control set to MEDIUM on the right HRC OFF HRC MEDIUM Fig 4 5 High Resolution Control The high resolution control has been factory set to MEDIUM The LIGHT or DARK setting might be better depending on the selected print density Choose the best setting for clear and crisp printouts To check the printo...

Page 97: ...4 or legal size paper Select the paper size for page protection Display Message Page Protection PROTECT AUTO Page protection on only when it is necessary Factory setting PROTECT LETTER Page protection on for letter size paper PROTECT A4 Page protection on for A4 size paper PROTECT LEGAL Page protection on for legal size paper PROTECT OFF Page protection off To protect pages your printer will need ...

Page 98: ...rotect button of the flash memory card or HDD card is on this mode menu does not appear An HDD card will only fit into slot 2 Be sure to install a commercial flash memory card or HDD card in the correct card slot of the printer When you are in this mode menu you can save macros and fonts in the installed flash memory card or the HDD card The sub setting menus displayed in this mode will vary accor...

Page 99: ...e the longer time it takes to format When the installed flash memory card HDD card or optional HDD is formatted When you enter this mode menu with a formatted device installed the display shows the following menus Display Message Card Operation DEVICE 1 Select Card 1 DEVICE 2 Select Card 2 DEVICE 3 Select optional HDD After you have selected the card the display shows the following messages Displa...

Page 100: ...the sub setting menu to change the settings as follows Execute Data Note This menu appears only when data has been saved on the device When you select EXECUTE DATA you can execute any of the data saved in the device using the SAVE DATA mode When you enter this sub setting menu with the Set button the printer prompts you to select the ID of the data Select the ID with the or button and press the Se...

Page 101: ...download font This menu appears only in the HP PCL5C emulation mode Note If the capacity of the device becomes low while macros and fonts are being saved the display shows the DEVICE FULL error message and they cannot be saved Use a new device or delete unnecessary macros and fonts from the card The DEVICE LIST displays the contents and the used capacity Save Data You can send data and save it on ...

Page 102: ...will then save the received data with the selected ID onto the card Notes When you see an asterisk on the display the ID number has been used for other data or a macro If you select the used ID number the old data or macro is erased and replaced with the new data Once the data is saved you can execute it with EXECUTE DATA or with a data execution command The data saved in the SAVE DATA mode cannot...

Page 103: ... When you see an asterisk on the display the ID number has been used for another font If you select the used ID number the old font will be erased and replaced with the new one Whatever font you have selected via the Font button the printer will save it as a bitmapped font as long as the print size is no more than 24 point This allows the printer to print fonts faster than when they are not saved ...

Page 104: ...t the font in this menu using the same number you see on the list If you have downloaded a font into the printer memory you can save it on the flash memory card HDD card or optional HDD The printer prompts you to select the download font ID that you can choose from the font list Press the or button to move the cursor to the ID and select it with the Set button Note The download font IDs do not app...

Page 105: ...elected ID data FONT ID Delete the selected ID font FORMAT DEVICE Format the flash memory card HDD card or optional HDD Macro When you press the Set button at MACRO ID the cursor moves to the ID number The printer prompts you to select the ID number of the macro to be deleted Select the ID number with the or button and press the Set button so the printer deletes the selected macro Data When you pr...

Page 106: ...urns on or off auto form feed FF SUPPRESS OFF Turns on or off the form feed suppress function Lock panel If someone other than you has changed the control panel settings and you do not know about it the printer may not print as expected or it may not print at all To address this problem lock or unlock the control panel as follows Display Message Lock Panel LOCK OFF Unlock the panel buttons of the ...

Page 107: ...in the printer s memory the Data LED stays on You must print the remaining data with the Form Feed button See FORM FEED Button in this chapter The auto form feed mode you can set in this menu allows you to print the remaining data without pressing the Form Feed button You can turn the auto form feed mode on or off in this menu as follows Display Message Auto Form Feed AUTO FF OFF Turn off the auto...

Page 108: ...When the printer is used in a network environment it may be set to deliberately print a blank page at the end of each print job When you turn on this function the printer does not print the blank pages ERROR PRINT Note The setting in this mode menu is effective only in the BR Script 2 mode It does not appear in any other emulation modes You can turn on or off the error print in this mode Display M...

Page 109: ...ot be able to handle them correctly When the HP PCL5C emulation mode has been selected the printer may print a different font rather than the font you have selected with your program or a font selection command To cope with this font problem you can restrict the font selection by using this setting as follows Display Message Scalable Font FONT ALL All scalable fonts for this printer can be selecte...

Page 110: ...nstalled in the printer The capacity can be set to 15 levels Factory setting After you change the input buffer capacity make sure you press the Set button be sure to turn off the printer and then turn it on again The setting takes effect when you turn the printer back on Notes The set capacity is not changed even if the emulation mode is changed The actual capacity of the input buffer varies accor...

Page 111: ... settings Two sets of user settings can be saved in the printer as follows Display Message User Setting SAVE SETTING 1 Save the current settings as No 1 in the printer s memory SAVE SETTING 2 Save the current settings as No 2 in the printer s memory If you want to check the user settings you can print a list of the settings with the Test button See TEST Button in this chapter Note No user settings...

Page 112: ...nca 1 0 Berlin Stockholm Rome Bern Brussels Vienna Amsterdam Paris Madrid Prague Bratislava Warsaw 2 0 Athens Helsinki Istanbul Cairo Eastern Europe Harare Pretoria Israel 3 0 Baghdad Kuwait Nairobi Riyadh Moscow St Petersburg 3 5 Tehran 4 0 Abu Dhabi Muscat Tbilisi Kazan Volgograd 4 5 Kabul 5 0 Islamabad Karachi Ekaterinburg Tashkent 5 5 Bombay Calcutta Madras New Delhi Colombo 6 0 Almaty Dhaka 7...

Page 113: ...r desired option in the mode menus advance to the following message MODE exit MODE Press the Set button to exit from the mode menus to the off line ready state Note Remember that you can exit from the mode menu at any time with the Sel button After you make a setting effective with the Set button press the Sel button You will exit from the mode menu to the on line ready state The settings you have...

Page 114: ...utomatically selects the font that has exactly the same or similar characteristics as those you set through the software or with a command If the installed font cartridge card happens to have a font of similar characteristics the printer will print with an unexpected font You can store the fonts you require on a flash memory card or HDD card only in the HP PCL5C mode or BR Script 2 mode when a car...

Page 115: ...until the desired font source appears on the display Display Message Font Source INTERNAL FONT Internal font of the printer DEVICE1 FONT Optional card font in slot 1 DEVICE2 FONT Optional card font in slot 2 DEVICE3 FONT Optional HDD PERMANENT FONT Permanent download font defined in the HP emulation mode Since these steps instruct you how to select the standard font select the INTERNAL FONT messag...

Page 116: ...ion menu Go to step 8 If you select resident scalable fonts or optional scalable fonts t he display shows the font style setting menu and then changes to the font size menu Press the or button until the desired style appears on the display Display Message Font Style Lt Light Reg Regular Roman Book or Antique Bd Bold or Demi Xb Extrabold It Italic or Oblique Note The style indication appears after ...

Page 117: ...ress the or button until the desired decimal number appears on the display 12 Press the Set button to make the displayed selection effective The display then shows the symbol set selection menu 13 Press the Set button When you enter the symbol set setting mode the display first shows the current symbol set with an asterisk 14 Press the or button until the desired symbol set appears on the display ...

Page 118: ...e display shows the font setting menu You can skip the font setting menu and advance to the character set setting menu with the or button 3 Press the Set button When you enter the SELECT FONT menu you can select the internal font optional slot font or permanent download font Press the or button until the desired font source appears on the display Display Message Font Source INTERNAL FONT Internal ...

Page 119: ...e Test button helps you to select the optional fonts or permanent download fonts See TEST button in this chapter or Selecting the Optional Fonts in Chapter 5 4 Press the Set button When you enter the font setting mode the display first shows the current font with an asterisk 5 Press the or button until the font you want appears on the display See List of Fonts 6 Press the Set button to make the di...

Page 120: ...fective then the display shows the font size selection menu Note When you have selected fixed pitch fonts you set the font size by the character pitch width When you have selected proportional spacing fonts you set the font size in points height The display shows PITCH or POINT accordingly 9 Press the or button until the font size you want appears on the display 10 Press the Set button to make the...

Page 121: ...til the character set you want appears on the display See List of Symbol Character Sets 16 Press the Set button to make the displayed selection effective Then the display shows the next menu 17 Press the Set button to start printing the code table of the selected font or press the or button to skip this menu Then the display shows the exit menu 18 Press the Set button to exit from the setting mode...

Page 122: ...LAHOMA Scalable Oklahoma CONNECTICUT Scalable Connecticut CLEVELAND Cd Scalable Cleveland Condensed PcBRUSSELS Scalable PC Brussels UTAH Scalable Utah UTAH CONDENSED Scalable Utah Condensed AntiqueOAKLAND Scalable Antique Oakland GUATEMALA Scalable Guatemala Antique MARYLAND Scalable Maryland ALASKA Scalable Alaska HELSINKI Scalable Helsinki BR SYMBOL Scalable BR Symbol TENNESSEE Scalable Tennesse...

Page 123: ...ANISH II PC 1004 UK ASCII II WINDOWS LATIN1 FRENCH II WINDOWS LATIN2 DUTCH WINDOWS LATIN5 SOUTH AFRICAN WINDOWS BALTIC PC 8 DESKTOP PC 8 D N PS TEXT PC 850 VENTURA INTL PC 852 VENTURA US PC 860 MS PUBLISHING PC 863 MATH 8 PC 865 PS MATH PC 8 TURKISH VENTURA MATH PI FONT LEGAL ISO 2 IRV ISO 4 UK ISO 6 ASCII ISO10 SWE FIN ISO11 SWEDISH ISO14 JISASCII ISO15 ITALIAN ISO16 POR ISO17 SPANISH ISO21 GERMA...

Page 124: ...apter Reprint Function You can reprint the last print job without sending it from the computer again When you press the Form Feed button with the Data LED off the printer reprints the pages of the last print job You can use this function to recover printing when a paper jam has occurred After printing is finished set the printer off line and press the Form Feed button once so that the printer prin...

Page 125: ...ored in the HDD Anybody can re print the data from the control panel or the browser When the HDD becomes full or the number of documents stored exceeds the document save limit number the excess documents will be deleted starting from the oldest ones Anybody can delete the data from the control panel or the browser PUBLIC The data sent will be stored in the HDD not printed Anybody can re print the ...

Page 126: ...pies when Print is set Document2 Document3 User 2 Document 1 Public User 1 Document 1 Action Print Delete Collate ON OFF Copies when Print is set Document2 Document3 User 2 Document 1 Private User 1 Document 1 Action Print Delete Collate ON OFF Copies when Print is set Document2 Document3 User 2 Document 1 exit ...

Page 127: ...de button Since the CONTINUE mode has been factory set to MANUAL you need to press the Continue button to recover from a printer error message If you set the mode to AUTO the printer attempts to resume the printing operation without the need to press the Continue button For more information see CONTINUE MODE in this chapter Note The Continue button is not a cure all The printer cannot recover from...

Page 128: ...e K Y M C Toner Ready Alarm Emulation Economy Test Shift Copy Reset On Line Data Feeder Fig 4 8 Buttons in SHIFT Mode Note The factory settings are printed in bold in this section SHIFT Button When you hold the Shift button down with the printer off line you can change settings with the panel buttons in SHIFT mode Since the shift state is not locked you need to hold it down and press the button to...

Page 129: ...e display Display Message Emulation Mode AUTO Auto Emulation Selection HP PCL5C HP PCL5C BR Script 2 BR Script level 2 mode HP GL HP GL Plotter Mode EPSON FX 850 EPSON FX 850 IBM ProprinterXL IBM Proprinter XL 4 Press the Set button to make the displayed selection effective When you select any specific emulation mode other than AUTO for a short time an asterisk appears at the end of the display Th...

Page 130: ... you can turn it on If the function is turned on the downloaded macros and fonts are kept in the printer s memory until the printer is turned off so that they are not cleared by changing the emulation to BR Script 2 mode Note The KEEP PCL function reserves free space in the printer s memory and may cause a memory full error If a memory full error occurs expand the memory capacity or turn off this ...

Page 131: ...cript please refer to the following commercial manuals Adobe Systems Incorporated PostScript Language Reference Manual 2nd Edition Menlo Park Addison Wesley Publishing Company Inc 1990 Adobe Systems Incorporated PostScript Language Program Design Menlo Park Addison Wesley Publishing Company Inc 1988 Adobe Systems Incorporated PostScript Language Reference Manual Menlo Park Addison Wesley Publishin...

Page 132: ...ory setting POWER SAVE OFF Turn off the power save mode The fixing assembly of the print engine is always powered on to keep its temperature at the specified level When you turn on the power save mode with the Set button the display shows the next sub setting menu You must set the time out for the power save mode from 1 to 99 minutes with the or button factory setting 30 minutes The time out is th...

Page 133: ...ld down the Shift button and press the Feeder button You will then enter the setting mode where you change the feeder manual feed mode etc FEEDER To select the feeder follow these steps 1 Press the Sel button to take the printer off line 2 Hold down the Shift button and press the Feeder button When you enter the setting mode the display first shows the current feeder setting with the asterisk 3 Pr...

Page 134: ...cally changing to the other paper source to feed paper It prevents the incorrect size of paper from being printed by mistake If you have the same size of paper loaded but of different type i e FORM A in Tray 1 Form B in Tray 2 we recommended that you change the feeder setting from AUTO to Tray 1 This will pause the printer when a paper empty condition occurs allowing you to load the correct type o...

Page 135: ...with an asterisk 2 Press the or button to select regular thick paper or transparency then press the Set button to make the setting effective Note Please do not forget to change the setting back to regular after you have printed on your special media with the setting changed SMALL SIZE This printer can detect the size of paper in the trays automatically If there is no paper loaded as specified by t...

Page 136: ...may not be printed To set the number of copies follow these steps 1 Press the Sel button to take the printer off line 2 Hold down the Shift button and press the Copy button When you enter the setting mode the display first shows the current setting with the asterisk 3 Press the or button until the desired number appears on the display Display Message of Copies to Print Same Pages COPY PAGES 1 1 pa...

Page 137: ...eset mode you want appears on the display Display Message Reset Mode RESET PRINTER Resets the printer and restores all printer settings including command settings to settings you have previously made RESET SETTING 1 RESET SETTING 2 Resets the printer and restores all printer settings including command settings to the selected number 1 2 of user settings you have previously made with the Mode butto...

Page 138: ... reset item is selected according to the Maintenance message that shows the currently recommended part to replace Press Set to reset the parts life See Chapter 5 for more detailed information List of Factory Settings The following table shows the factory settings made before shipment Notes The settings are subject to the emulation mode Effective modes are indicated in parentheses in the following ...

Page 139: ...BaudRate 9600 Code Type CodeType 8 bits Parity Parity NONE Stop Bit Stop Bit 1 bits Xon Xoff Xon Xoff ON DTR ER DTR ER ON Robust Xon Robust Xon OFF FORMAT MODE ORIENTATION Except for BR Script 2 ORI PORTRAIT AUTO MODE HP PCL5C AUTO LF OFF AUTO CR OFF AUTO WRAP OFF AUTO SKIP ON AUTO MODE EPSON AUTO LF OFF AUTO CR ON No indication AUTO WRAP ON No indication AUTO MASK OFF AUTO MODE IBM AUTO LF OFF AU...

Page 140: ...TER Landscape 0 LEGAL Landscape 0 A4 Landscape 0 A5 Landscape 0 B5 Landscape 0 JIS B5 Landscape 0 EXE Landscape 0 COM10 Landscape 0 DL Landscape RIGHT M 80 LETTER Portrait 80 LEGAL Portrait 78 A4 Portrait 53 A5 Portrait 64 B5 Portrait 67 JIS B5 Portrait 67 EXE Portrait 36 COM10 Portrait 38 DL Portrait 106 LETTER Landscape 136 LEGAL Landscape 113 A4 Landscape 113 A5 Landscape 113 A6 Landscape 94 B5...

Page 141: ...P 62 LETTER PORTRAIT 80 LEGAL PORTRAIT 66 A4 PORTRAIT 66 A6 PORTRAIT 55 B5 Portrait 56 JIS B5 Portrait 59 EXE Portrait 53 COM10 Portrait 47 DL Portrait 47 LETTER LANDSCAPE 47 LEGAL LANDSCAPE 45 A4 LANDSCAPE 45 A5 LANDSCAPE 37 B5 Landscape 38 JIS B5 Landscape 39 EXE Landscape 20 COM10 Landscape 21 DL Landscape X OFFSET X OFFSET 0 Y OFFSET Y OFFSET 0 COLOR MODE COLOR PRINT COLOR PRINT ON FORMAT MODE...

Page 142: ...AIT TIME 5s FF SUPPRESS FF SUPPRESS OFF ERROR PRINT BR Script2 ERROR PRINT OFF CONTINUE MODE CONTINUE MANUAL SCALABLE FONT HP EPSON IBM FONT ALL For any interfaces INPUT BUFFER PAGE COUNTER 0 FONT HP PRIMARY FONT SELECT FONT BROUGHAM SYMBOL SET PC 8 SECONDARY FONT SELECT FONT BROUGHAM SYMBOL SET PC 8 FONT EPSON FONT BROUGHAM CHARACTER SET US ASCII FONT IBM FONT BROUGHAM CHARACTER SET PC 8 EMULATIO...

Page 143: ...ER SAVE MODE TONER SAVE OFF POWER SAVE MODE POWER SAVE ON For POWER SAVE ON TIME OUT TIME OUT 30m FEEDER FEEDER FEEDER AUTO For FEEDER AUTO AUTO T1 T2 MANUAL MODE MANUAL MODE OFF MEDIA TYPE REGULAR SMALL SIZE SIZE ISO B5 COPY COPY PAGES 1 LANGUAGE FORM FEED POWER ON LANG ENGLISH ...

Page 144: ...st mode the display shows the first test mode item 3 Press the or button until the test mode you want appears on the display Display Message Test Mode DEMO PAGE Prints the demonstration page TEST PRINT Performs the printer test and prints the test pattern PRINT CONFIG Prints the list of control panel settings you have configured for the printer as user settings PRINT FONTS I Prints the list of int...

Page 145: ... the Font button If user defined characters are already downloaded into the printer memory as permanent download fonts you can print the list of them For more information see FONT Button in this chapter Press the Set button to make the displayed selection effective The printer prints the test patterns or lists according to the selected test mode Note The printed list shows the panel button setting...

Page 146: ...down the Shift button and press the Reset button The display will show RESET PRINTER 3 Press the Set button with the RESET PRINTER selected 3 Hold down the Continue Shift button The printer checks the Continue Shift button at the end of self test or printer reset If the button is held down the printer enters the hex dump mode and goes on line The display will show the message HEX DUMP MODE and the...

Page 147: ...L 4 83 To exit from the hex dump mode follow these basic steps 1 Press the Sel button to take the printer off line 2 Reset the printer with the Reset button Or turn off the printer wait for a few seconds and turn it on again ...

Page 148: ...NER Waste Toner Pack 12 000 images 1 4 See 5 11 WT 1CL 23 OIL EMPTY Oil Bottle 12 000 pages 1 See 5 6 FO 1CL 24 CHANGE FCR Fuser Cleaner 12 000 pages 1 See 5 9 FO 1CL CR 1CL The following are Maintenance Messages that appear on the lower row of the LCD in On Line mode These messages provide advance warning for replacing each of the consumables before they run out To avoid any inconvenience you may...

Page 149: ...The toner cartridges shipped with the printer contain only half the normal amount of toner 5 000 pages Black and 3 000 pages Cyan Magenta and Yellow 2 For example if the Cyan and Magenta toner cartridges are almost empty the indication will be blinking K C M Y If the Cyan and Magenta toner cartridges are empty the indicator will have disappeared 3 To replace the Paper Feeding Roller the Separator ...

Page 150: ...y Empty Message Check printed pages page counter and display messages periodically If the I indicator starts blinking the printer has nearly run out of toner or the toner is not evenly distributed inside the cartridge K C M Y K stands for Black C stands for Cyan M stands for Magenta and Y stands for Yellow Although you can print approximately 300 Black and 500 Cyan Magenta and Yellow additional pa...

Page 151: ...plies consult the dealer where you purchased the printer To replace the toner cartridge s follow these steps 1 Open the Front Cover of the printer Fig 5 1 Open the Front Cover 2 Remove the Toner Cartridge s which has run out of toner 3 Take the new toner cartridge out of the box Remove the tape labeled REMOVE 4 After rocking each new Toner Cartridge 3 to 4 times from side to side remove the orange...

Page 152: ...nt Cover Caution Insert the toner cartridges gently into the printer Do not try to lock them into the printer by pushing them they must stay loosely in the guide rails they will be correctly positioned when the front cover is closed The printer may be damaged or may not work correctly if you install consumables other than genuine Brother supplies or if you use refilled toner cartridges This could ...

Page 153: ...see this message you must replace the Oil Bottle with a new one 23 OIL EMPTY Warning The Fusing Unit and the parts around it are HOT Be sure to wait until the Fusing Unit has cooled sufficiently before replacing the Oil Bottle If you touch the HOT parts you might get injured Caution Be careful not to spill oil inside the printer it may cause considerable damage and void your warranty If you spill ...

Page 154: ...ty Oil Bottle from the Fusing Unit Hold a sheet of paper under the Oil Bottle and lift it out of the Fusing Unit Move the bottle toward the right hand side of the printer so that the oil will not spill into it Be careful not to spill oil inside the printer It could cause considerable damage to the printer Fig 5 6 Take the Oil Bottle out ...

Page 155: ...h the label facing the front of the printer This will enable the Oil Bottle to fit into the cutout in the top of the Fusing Unit Fig 5 7 Install the Oil Bottle 6 Lock the Oil Bottle Lock Levers securely 7 Close the Top Cover 8 Press the Power button to turn the printer On ...

Page 156: ... must replace the Fuser Cleaner 24 CHANGE FCR Replacing the Fuser Cleaner Warning The Fusing unit and the parts around it are HOT Be sure to wait until the Fusing Unit has cooled sufficiently before replacing the Fuser Cleaner If you touch the HOT parts you might get injured 1 Press the Power button to turn the printer off and wait until it has cooled down sufficiently 2 Open the Top Cover 3 Relea...

Page 157: ...eaner 6 Lock the Fuser Cleaner with the Oil Bottle Lock Levers 7 Close the Top Cover 8 Press the Power button and turn the printer On 9 Press the Sel button and take the printer Off Line 10 Press the Reset button while holding down the Shift button 11 When you see RESET PRINTER on the LCD panel press the UP or DOWN button and select RESET PARTS LIFE Press the Set button and select FC ROLLER with t...

Page 158: ... and the printer will stop printing When you see this message you must replace the Waste Toner Pack 22 WASTE TONER Caution Do not re use the Waste Toner Pack Replacing the Waste Toner Pack Warning Do not put the Waste Toner Pack into a fire It could explode Be careful not to spill the toner Do not inhale or allow it to get into your eyes Caution Be careful when you handle the Waste Toner Pack so t...

Page 159: ...ft side of the Waste Toner Pack Seal the opening with the sealing sticker See Fig 5 12 for the correct placement of the sticker When you dispose of the used Waste Toner Pack place it in the plastic bag included with the replacement Waste Toner Pack Please dispose of the Waste Toner Pack in accordance with local regulations Fig 5 12 Seal the Sealing Sticker 4 Insert the new Waste Toner Pack into th...

Page 160: ...e OPC Belt Cartridge to light more than 800 lux for more than 2 minutes This could degrade print quality Be sure to open the printer Front Cover BEFORE you open the Top Cover to handle the OPC Belt Cartridge Damage caused by improper handling of the OPC Belt Cartridge may void your warranty Replacing the OPC Belt Cartridge 1 Press the Power button and turn the printer Off 2 Open the Front Cover an...

Page 161: ... Belt Cartridge 5 Remove the Tension Release Pins from both sides of the new OPC Belt Cartridge Fig 5 15 Removing the Tension Release Pins 6 Remove the protective sheet from the new OPC Belt Cartridge Do not touch the green part of the OPC Belt Cartridge Fig 5 16 Removing the Protective Sheet ...

Page 162: ...e cartridge into the printer 9 Close the Front Cover and the Top Cover 10 Press the Power button and turn the printer On 11 Press the Sel button and take the printer Off Line 12 Press the Reset button while holding down the Shift button 13 When you see RESET PRINTER on the LCD panel press the UP or DOWN button and select RESET PARTS LIFE Press the Set button and select OPC BELT with the UP or DOWN...

Page 163: ... once a year If you do not it might cause a noticeable smell of Ozone Replacing the Ozone Filter 1 Slide and remove the Rear Side Cover Fig 5 18 Removing the Ozone Filter Case 2 Remove the Ozone Filter Case from the Ozone Filter Cover Fig 5 19 Removing the Ozone Filter 3 Insert the new Ozone Filter Case into the Ozone Filter Cover 4 Reinstall the Rear Side Cover by sliding it into place ...

Page 164: ...ng After replacing the Fusing Unit wait for approximately 30 minutes before printing after the new unit is installed to allow the fusing oil to circulate Replacing the Fusing Unit 1 Press the Power button and turn off the printer Unplug the printer To avoid injury wait until the printer has cooled down sufficiently before replacing the Fusing Unit 2 Open the Top Cover and the Rear Access Cover 3 R...

Page 165: ...ter by holding the handles on both sides Fig 5 21 Removing the Fusing Unit Caution When removing the Fusing Unit from the printer be sure to keep the Fusing Unit flat so oil will not spill Considerable damage can occur if oil is spilled inside the printer 5 Remove the Oil Bottle and the Fuser Cleaner from the Fusing Unit 6 Install the new Fusing Unit into the printer Be sure to insert the Fusing U...

Page 166: ...r Cleaner and the Oil Bottle into the new Fusing Unit and Lock the Oil Bottle Lock Levers Be careful not to spill oil inside the printer This could damage the printer 10 Close the Top Cover 11 Plug the printer into the AC outlet Note If the condition of the Fuser Cleaner is poor we recommend that you replace the Fuser Cleaner at the same time as the Fusing Unit The life counter for the Fuser Clean...

Page 167: ...ess the UP or DOWN button and select RESET PARTS LIFE Press the Set button and select FUSER UNIT with the UP or DOWN button 16 Press the Set button the printer is now On Line Caution Please be careful when replacing the Fusing Unit Do not place pressure on the Fusing Unit it should fit in easily If it does not make sure the Fusing Unit connector is free to move Do not apply force It could damage b...

Page 168: ...please refer to the instructions found below We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller Separator Pad and Transfer Drum We recommend you contact your Service provider when you see the following message on the LCD panel REPLACE 120K KIT Drum Cleaner Caution Both ends of the Drum Cleaner roller consist of metal bearings...

Page 169: ...tton and turn the printer Off 2 Open the Top Cover 3 Remove the Drum Cleaner Cover Fig 5 25 Opening the Cover 4 Remove the Drum Cleaner by gently pushing the handle away from you until it releases and then lift it out of the printer Fig 5 26 Removing the Drum Cleaner ...

Page 170: ...the guides and pushing the handle down until the bearings click into place Ensure that the Drum Cleaner is free to move slightly upwards rotating slightly around the bearings in the housing after you have installed it Fig 5 27 Installing the New Drum Cleaner 6 Re install the Drum Cleaner Cover and close the Top Cover ...

Page 171: ... Paper Discharger 1 Open the Rear Access Cover 2 Remove the Paper Discharger from the Transfer Unit by lightly pressing it down and then sliding it to the right to release it from the catches Hold the right hand side of the Discharging Unit and lift it upward to remove it Fig 5 29 Removing the Paper Discharger ...

Page 172: ...CHAPTER 5 MAINTENANCE 5 25 3 Install the new Paper Discharger into the Transfer Unit in the reverse order that you removed it Fig 5 30 Installing the Paper Discharger ...

Page 173: ...sfer Roller Lock Lever and lift the Lever to release the Transfer Roller Fig 5 31 Releasing the Lock Lever 2 Remove the Transfer Roller by gently pulling the right hand side upwards Slide the Transfer roller to the right to remove it Fig 5 32 Taking out the Transfer Roller ...

Page 174: ...t of the Paper Feeding Roller Separator Pad and the Transfer Drum consult your local dealer retailer Actions 7 to 10 should only be carried out by your dealer or Brother authorized service center when they have replaced the Paper Feeding Roller Separator Pad and the Transfer Drum Replacement of only the Paper Discharger and the Transfer Roller is not a full 120K service and the counter should not ...

Page 175: ...ff the printer and unplug the power cord 2 Remove the Media Cassette from the printer 3 Wipe the printer body with a soft cloth to remove dust Dip the cloth in water and wring it out thoroughly for cleaning Note Use water for cleaning Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer Do not use cleaning materials that contain ammonia They could damage...

Page 176: ...ing parts with a dry cloth Clean the Paper Guide and Registration Roller to prevent paper jams Fig 5 35 Paper Guide and Registration Roller Clean the Exit Roller after opening the Top Cover slightly This will help to prevent paper jams at the paper exit or dirt from appearing on your print output Fig 5 36 Top cover and Exit Roller ...

Page 177: ...idge Remove the Oil Bottle and then use the syringe supplied with the printer to remove Oil from the Fusing Unit tray Using a cloth wipe up any remaining oil that cannot be removed with the syringe Discard the oil according to local regulations Fig 5 37 Removing the Oil How to Repack the Printer 1 Press the Power button and turn the printer off Unplug the printer 2 Remove the Waste Toner Pack the ...

Page 178: ... do the upper media cassette How to Install the Lower Tray Unit Warning This printer is heavy and weighs approximately 37kg 81 6 lbs When moving or lifting this printer be sure to do so with at least 2 people to avoid injury Be sure to lift the printer using the handholds located at the bottom four corners of the printer Caution When moving or lifting this printer be sure to keep the printer flat ...

Page 179: ...two people to lift the printer and place it onto the Lower Tray Unit Be sure to use the handholds located at the bottom four corners of the printer Check to ensure that the pins align correctly into the printer Fig 5 40 Place the Printer on the Lower Tray Unit 5 Insert the Metal Clips into both sides of the Lower Tray Unit and secure with screws Fig 5 41 Inserting the Metal Clips and Securing with...

Page 180: ...7 Insert the connection cable into the printer s connector Fig 5 43 Inserting the Connection Cable 8 Remove the Connector Cover of the Lower Tray Unit and fit it to the printer so that it covers the connector part Fit the Connector Cover of the printer to the Lower Tray Unit Fig 5 44 Fit the Covers ...

Page 181: ...Install the covers on both sides of the Lower Tray Unit Fig 5 45 Installing the Cover Note Do not load B5 or smaller size paper and envelopes in the cassette loaded into the optional Lower Tray Unit It may cause paper jams ...

Page 182: ...power on or you may lose all data and may seriously damage the card For more information about these cards consult the dealer where you purchased the printer For the latest information http www brother com Follow these steps to install or remove a cartridge card 1 Make sure the printer is turned off If the printer is turned on be sure to press the Sel button to take the printer off line If data re...

Page 183: ...u MB98A81373 16 Mbyte Fujitsu MB98A81473 32 Mbyte Fujitsu MB98A81573 1 Mbyte AMD AMC001CFLKA 2 Mbyte AMD AMC002CFLKA 4 Mbyte AMD AMC004CFLKA 10 Mbyte AMD AMC010CFLKA 4 Mbyte AMD AMC004DFLKA 8 Mbyte AMD AMC008DFLKA 20 Mbyte AMD AMC020DFLKA 2 85 Mbyte SanDisk PCMCIA PC Card ATA Fig 5 46 Installing or Removing the Card ...

Page 184: ...ou select the fonts through your software or with a command note the following You do not need to be concerned about the Font button setting The software or command setting overrides the button setting Be sure to install the font card that has your desired fonts The printer automatically selects the font that has exactly the same or similar characteristics as those you set through the software or ...

Page 185: ...any useful utilities such as the BR Admin and the Brother Network Printing software for the administrator are included For the details of the utilities see the documentation included on the CD ROM 1 Turn off the printer and unplug the power cord from the AC outlet 2 Unscrew the two screws securing the rear plate of the main controller board Remove the screws and pull out the main controller board ...

Page 186: ...the NC 3100h connector into the connector between the guide rails and secure with the two screws Fig 5 49 Installing the NC 3100h Controller 6 Secure the NC 3100h with the Lock Bar Fig 5 50 Securing the NC 3100h with the Lock Bar ...

Page 187: ...51 Installing the Main Controller Board 8 Secure the main controller board with the two screws 9 Connect the network cable to the NC 3100h Card 10 Connect the AC power cord and turn on the printer 11 For more details on how to optimize the NC 3100h please refer to the Network User s Guide supplied with this printer ...

Page 188: ...he NC 2010h 2100h Ethernet interface card this printer complies with EN 55022 Class A Warning In a domestic environment the printer used with an NC 2010h 2100h Network card may cause radio interference in which case the user may be required to take adequate measures to prevent any such interference This printer has a modular input output MIO interface slot on the rear panel This slot allows you to...

Page 189: ...ase you want to remove the MIO card later Fig 5 52 Installing the MIO Card RAM Expansion This printer has 32 Mbytes of memory standard and 2 slots for optional expansion memory The memory can be expanded up to 288 Mbytes by installing commercially available dual in line memory modules DIMMs The standard memory fitted can vary depending on the printer model and country This printer uses memory modu...

Page 190: ...ency 66Mhz or more Capacity 16 32 64 or 128 Mbyte Height 46mm 1 8 inches or less Parity NONE Dram Type 64 M bit SDRAM 4 Bank SDRAM can be used Notes There might be some DIMMs which will not work with this printer For more information consult the dealer where you purchased the printer For the latest information http www brother com To install DIMMs follow these steps 1 Turn off the printer and unpl...

Page 191: ...n controller board If static electricity collects it may damage these electrical parts 4 Hold the DIMM with your fingers against the side edges and thumb against the back edge Align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open or outward Fig 5 54 Install the DIMM 5 Press the DIMM straight into the slot press firmly Make sure the locks on ea...

Page 192: ...IMM in Slot2 6 Refit the main controller board into the printer by sliding it into the guide rails Fig 5 55 Refit the Main Controller board 7 Secure the main controller board with the two screws 8 Reconnect the printer cable from your computer Plug the power cord into the AC outlet and turn on the printer 9 To check whether the DIMM has been installed correctly you may perform a Test Print Print C...

Page 193: ...curing the rear plate of the main controller board and pull out the main controller board Fig 5 56 Secure the controller board 3 Insert the 4 pillars into the bottom of the 2 5 inch HDD Fig 5 57 Insert the 4 pillars 4 Connect the cable to the HDD with the keyed side downwards ensuring it is correctly aligned Fig 5 58 connect the HDD ...

Page 194: ...4 HDD pillars into the 4 holes of the main controller board and secure the pillars with the screws provided from the rear of the PCB Fig 5 59 Set the HDD 6 Connect the flat cable to the main controller board Fig 5 60 Insert the flat cable ...

Page 195: ...by sliding it into the guide rails Fig 5 61 Install the main controller board 8 Secure the main controller board with the 2 screws 9 Connect the printer interface cable AC power cord and turn the printer on 10 Format the HDD from the control panel See Chapter 4 for details ...

Page 196: ...nto the cassette 12 COVER OPEN FRONT The Front cover of the printer is open Close the Front cover 12 COVER OPEN TOP The Top cover of the printer is open Close the Top cover 12 COVER OPEN REAR The Rear Access cover of the printer is open Close the Rear Access cover 13 JAM XXXXXX Paper is jammed in the printer XXXXXX is DRUM TRAYS INSIDE REAR Remove the jammed paper from the indicated area See the P...

Page 197: ...card was removed while the printer is on line Turn off the printer install the card and turn on the printer The Continue button will allow you to temporarily ignore this message 22 WASTE TONER The Waste Toner Pack is full Replace the Waste Toner Pack with a new one 23 OIL EMPTY The Oil in the Oil Bottle is empty Replace the Oil Bottle with a new one 24 CHANGE FCR It is time to replace the Fuser Cl...

Page 198: ...ing Roller Replace the Cleaning Roller REPLACE OPC BELT It is time to replace the OPC Belt Cartridge Replace the OPC Belt Cartridge REPLACE FUSER It is time to replace the Fusing Unit Replace the Fusing Unit REPLACE 120K KIT It is time to replace the Drum Cleaner Paper Discharger Transfer Roller Separation pad and Paper feed roller Replace the Drum Cleaner Paper Discharger Transfer Roller Separati...

Page 199: ...off KEEP PCL Add DIMM memory with printer power off Download font and the fonts saved in the HDD card might cause the error for these occupy the same work area as the RAM Memory expansion is recommended in that case 40 LINE ERROR Error in the communications circuit When the serial interface is used check the communications parameters such as baud rate code type parity and handshake protocols When ...

Page 200: ...ON Use a new card If the same error occurs consult your dealer or service provider 45 MIO ERROR Error in communication with the MIO card Install the MIO card correctly 47 DEVICE1 2 3 R ERROR Card in slot 1 or 2 or HDD read error Use a new device If the same error occurs consult your dealer or service provider IGNORE DATA BR Script 2 mode only Data is ignored because of an error in the PostScript l...

Page 201: ...e printer Wait a few seconds then turn it on again 67 NV R ERROR NV RAM read error Turn off the printer Wait a few seconds then turn it on again 68 NV B ERROR NV RAM write read error Turn off the printer Wait a few seconds then turn it on again 88 WARNING C3 Engine NV RAM error Turn off the printer Wait a few seconds then turn it on again 88 WARNING C4 Engine controller error Turn off the printer ...

Page 202: ...G E3 Drum error Turn off the printer Wait a few seconds then turn it on again 88 WARNING E4 Toner empty sensor error Turn off the printer Wait a few seconds then turn it on again 88 WARNING E5 Transfer Roller solenoid error Turn off the printer Wait a few seconds then turn it on again 88 WARNING E6 Drum cleaning solenoid error Turn off the printer Wait a few seconds then turn it on again 88 WARNIN...

Page 203: ...n 88 WARNING H2 Fuser temperature error Warming up time error Turn off the printer Wait 15 minutes then turn it on again 88 WARNING H3 Fuser temperature error On time error Turn off the printer Wait 15 minutes then turn it on again 88 WARNING H4 Fuser temperature error Off time error Turn off the printer Wait 15 minutes then turn it on again 88 WARNING L1 Beam detector error Turn off the printer W...

Page 204: ...inst paper jams and unsatisfactory printouts Paper Jam If paper jams in the printer it stops printing and displays the following message 13 JAM XXXXXX Note Do not use the following paper Bent paper Moist paper Paper that does not meet specifications Paper may jam in the Media Cassette inside the printer at the Rear Access Cover or at the paper exit Check the jam location and follow the instruction...

Page 205: ...message prompts you to execute a form feed and print the remaining data Press the Set button to continue Paper Jam at Paper Exit 13 JAM REAR If paper has passed behind the Rear Access Cover and a paper jam has occurred at the paper exit follow the steps below 1 Open the Top Cover and release the Fusing unit Pressure Release Levers Fig 6 1 Paper Jam at Paper Exit 2 Open the Rear Access Cover and re...

Page 206: ...13 JAM INSIDE or 13 JAM DRUM If a paper jam occurs at the Fusing Roller follow the steps to remove the jammed paper in the same way as for Paper Jam at Paper Exit Otherwise follow the steps below Warning The Fusing Roller is extremely HOT during operation Remove the paper carefully 1 Open the Rear Access Cover 2 Remove the jammed paper by holding it with both hands and pulling it slowly toward you...

Page 207: ...sh toner stains immediately with cold water Never touch the transfer roller If the edge of print paper is creased paper jams can occur To avoid this please turn the paper over in the media cassette Paper Jam in the Media Cassette 13 JAM TRAYS If a paper jam occurs inside the Media Cassette follow these steps 1 Pull out the Media Cassette 2 Remove the jammed paper Fig 6 4 Paper Jam in Media Cassett...

Page 208: ...All of the protective parts have been removed All the covers on the printer are closed The toner cartridges are installed properly The toner empty message is not displayed on the LCD If one or more are on replace the toner cartridges The interface cable is securely connected between the printer and computer The Alarm LED is blinking If the LED is blinking refer to the Operator Call section of this...

Page 209: ...og box Check to see if the printer is On line Computer indicates Paper Empty Paper is empty Load paper in the Feeder and push the On Line button to recover from the error status Computer indicates Off Line Press the On Line button to make the printer ready Computer indicates Power Off Check if the printer is securely plugged into the AC outlet and the Power button is On Computer indicates an error...

Page 210: ... setup menu of your software Refer to your applications manual for further information What paper can I use See Paper Handling in Chapter 3 for detailed paper specifications How can I clear paper jams See the PAPER JAMS section in this chapter The printer loads more than one sheet at a time Check to see if The paper loaded is all the same type Paper that meets the specifications is loaded Papers w...

Page 211: ...will hang up Close applications you are not using and try again My headers or footers appear when I view my document on screen but do not show up when I print them Most laser printers have a restricted area that cannot be printed on Adjust the top and bottom margins in your document to allow for this Printing takes too long When you print color graphic images there is a large amount of data and th...

Page 212: ...0123456789 abcdefghijklmnopqrstuvwxyz 1 Check the specified paper is used 2 Check if the problem is solved after changing the paper to freshly unpacked paper 3 Check the rear access cover is closed correctly 4 Shake the toner cartridges gently White vertical streaks or bands ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstu...

Page 213: ...ollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz 1 Check if the problem is solved after changing the paper to freshly unpacked paper 2 Check the specified paper is used 3 Check ...

Page 214: ...irt on back of paper ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnop...

Page 215: ...artridge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz 1 Check that the problem is solved after changing to a recommended type of paper 2 Check that the rear access cover is clos...

Page 216: ...e mode is selected correctly Poor fixing Wait 15 to 30 minutes and try again Poor fixing when printed on thick paper Set the printer to thick paper mode through the control panel or the printer driver Blurred vertical band and spots of color ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0...

Page 217: ...ith your first name last name and a four digit number for your password Our BBS supports modem speeds up to 14 400 8 bits no parity 1 stop bit Fax Back System Brother Customer Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use th...

Page 218: ... CAPT Color Advanced Photoscale Technology Print Speed 16 pages per minute A4 Letter size in monochrome 4 pages per minute A4 Letter size in full color Warm Up Max 3 minutes at 20 C 68 F First Print Monochrome 19 seconds or less Full Color 30 seconds or less A4 Letter size by face down print delivery from standard upper cassette feed Consumables Toner in a single color single component cartridge L...

Page 219: ...Automatic interface selection among bi directional parallel RS 232C serial NC 3100h and MIO interface RAM 32 Mbyte expandable to 288Mbytes with DIMMs The standard memory fitted can vary depending on the printer model and country HDD option 2 5 inch IDE HDD Card Slots 2 slots for PCMCIA Type I II 1 card slot PCMCIA Type III Compatible for FLASH Memory or HDD cards Control Panel 8 switches 4 lamps a...

Page 220: ...y 48 dB A or less Temperature Operating 10 to 32 5 C 50 F to 90 5 F Non operational 5 to 35 C 41 F to 95 F Storage 0 to 35 C 38 F to 95 F Humidity Operating 20 to 80 without condensation Storage 20 to 80 without condensation Dimensions W x H x D 500 x 388 x 490 mm 19 5 x 15 3 x 19 3 inches 500 x 493 x 490 mm 19 5 x 19 4 x 19 1 inches with an optional lower tray unit fitted Weight Approx 37 kg 81 6...

Page 221: ...ndard upper tray Tray 1 Plain paper of letter A4 ISO B5 JIS B5 A5 and Executive sizes 100 x 210 mm to 216 x 297 mm 3 9 x 8 2 to 8 5 x 11 7 60 to 160 g m2 16 to 43 lbs Envelopes of COM10 DL sizes Transparencies label stocks Optional lower tray Tray 2 Plain paper of letter A4 ISO B5 JIS B5 A5 and Executive sizes 100 x 210 mm to 216 x 297 mm 3 9 x 8 2 to 8 5 x 11 7 60 to 160 g m2 16 to 43 lbs label s...

Page 222: ...mmended type for laser printers will ensure optimum printing For detailed information on the specification or purchase please contact your nearest authorized sales representative or the place of purchase PAPER The printer is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test sample...

Page 223: ... SERVICE AGREEMENTS ENVELOPES Most envelopes will perform acceptably on your printer However some envelopes will have feeding and print quality problems because of their construction A suitable envelope should have edges with a straight well creased folds and should not have more than two thickness of paper along the lead edge The envelope should lie flat and not have baggy or flimsy construction ...

Page 224: ... material is more stable at the high temperatures in the fusing unit Adhesives should not come in contact with any part of the printer because the label stock may stick to the drum or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire page with the only exposed spaces being lengthwise down the s...

Page 225: ...7 24 21 19 Fig A 1 Parallel Interface Connector Pin Assignment Pin No Signal Pin No Signal 1 DATA STROBE 19 Twisted pair ground 2 DATA 0 20 Twisted pair ground 3 DATA 1 21 Twisted pair ground 4 DATA 2 22 Twisted pair ground 5 DATA 3 23 Twisted pair ground 6 DATA 4 24 Twisted pair ground 7 DATA 5 25 Twisted pair ground 8 DATA 6 26 Twisted pair ground 9 DATA 7 27 Twisted pair ground 10 ACKNLG 28 Twi...

Page 226: ... is high The signal becomes high under data receiving off line or error states 12 PE OUT This signal becomes high when a paper empty state is detected 13 SLCT OUT This signal becomes high when the printer is selected and low when it is deselected 14 AUTO FEED IN This signal is used only for the bi directional interface 31 INPUT PRIME IN This signal is used only for the bi directional interface 32 ...

Page 227: ...e Computers and IBM PS 2 Computers Signal Printer Pin No Computer Pin No DATA STROBE 1 1 DATA 0 2 2 DATA 1 3 3 DATA 2 4 4 DATA 3 5 5 DATA 4 6 6 DATA 5 7 7 DATA 6 8 8 DATA 7 9 9 ACKNLG 10 10 BUSY 11 11 PE 12 12 SLCT 13 13 AUTO FEED 14 14 GND 19 30 18 25 FAULT 32 15 SLCT IN 36 17 ...

Page 228: ...ts or 8 bits 5 Parity Odd even or none 6 Stop bit 1 or 2 stop bits 7 Protocol Xon Xoff or DTR Interface Connectors A shielded cable should be used 13 10 7 4 1 25 21 18 14 Fig A 2 Serial Interface Connector Pin Assignment Pin No Signal IN OUT Printer Controller Pin No Signal IN OUT Printer Controller 1 FG 14 NC 2 SD 15 NC 3 RD 16 NC 4 RS 17 NC 5 NC 18 NC 6 DR 19 NC 7 SG 20 ER 8 NC 21 NC 9 NC 22 NC ...

Page 229: ...ata RD IN Receive Data Receives data transmitted from the computer RS OUT Request To Send SPACE level when the printer is ready to send data to the computer DR IN Data Set Ready When DSR is at SPACE level data can be accepted SG Signal Ground ER OUT Data Terminal Ready MARK level when the printer is Busy ...

Page 230: ...l port use a cable with the following pin configurations Printer Male Computer Female SD 2 2 RD RD 3 3 SD DR DSR 6 4 ER DTR SG 7 5 SG ER DTR 20 6 8 DR DSR CS CTS DB 25 Serial Connection When you use a computer with a 25 pin serial port use a cable with the following pin configurations Printer Male Computer Female FG 1 1 FG SD 2 3 RD RD 3 2 SD DR DSR 6 20 ER DTR SG 7 7 SG ER DTR 20 5 6 CS CTS DR DS...

Page 231: ...ork Interface Fig A 3 10 100Base TX Port Pin Assignment RJ45 pin Signal 1 TX Transmit Data 2 TX Transmit Data 3 RX Receive Data 4 N C 5 N C 6 RX Receive Data 7 N C 8 N C For more information see the Network User s Guide on the CD ROM 1 2 4 3 5 6 7 8 ...

Page 232: ...850 and IBM Proprinter X L emulation modes See FONT Button in Chapter 4 When you have selected the HP GL emulatio n mode you can select the standard or alternate character s et with the MOD E switch See GRAPHICS MODE in Chapter 4 OCR Symbol Sets When the OCR A or OCR B font is selected the correspond ing symbol set is always used OCR A OCR B ...

Page 233: ...USER S GUIDE Appendix 16 HP PCL Mode Roman 8 8U ISO Latin1 0N ISO Latin2 2N ISO Latin5 5N ...

Page 234: ...APPENDICES Appendix 17 PC 8 10U PC 8 D N 11U PC 850 12U PC 852 17U ...

Page 235: ...USER S GUIDE Appendix 18 PC 8 Turkish 9T Windows Latin1 19U Windows Latin2 9E Windows Latin5 5T ...

Page 236: ...APPENDICES Appendix 19 Legal 1U Ventura Math 6M Ventura Intl 13J Ventura US 14J ...

Page 237: ...USER S GUIDE Appendix 20 PS Math 5M PS Text 10J Math 8 8M Pi Font 15U ...

Page 238: ...APPENDICES Appendix 21 MS Publishing 6J Windows 3 0 9U Desktop 7J MC Text 12J ...

Page 239: ...with which characters are to be replaced in the Roman 8 character set For other characters see the Roman 8 character set SYMBOL SET 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E ISO 2 IRV ISO 4 UK ISO 6 ASCII ISO10 SWE FIN ISO11 Swedish ISO14 JISASCII ISO15 Italian ISO16 POR ISO17 Spanish ISO21 German ISO25 French ISO57 Chinese ISO60 NOR v1 ISO61 NOR v2 ISO69 French ISO84 POR ISO85 Spanish HP German HP Span...

Page 240: ...e top of the table are hexadecimal code values with which characters are to be replaced in the US ASCII character set For other characters see the US ASCII character set CHARACTER SET 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E German UK ASCII I French I Danish I Italy Spanish Swedish Japanese Norwegian Danish II UK ASCII II French II Dutch South African ...

Page 241: ...USER S GUIDE Appendix 24 PC 8 PC 8 D N PC 850 PC 852 ...

Page 242: ...APPENDICES Appendix 25 PC 860 PC 863 PC 865 PC 8 Turkish ...

Page 243: ...USER S GUIDE Appendix 26 IBM Mode PC 8 PC 8 D N PC 850 PC 852 ...

Page 244: ...APPENDICES Appendix 27 PC 860 PC 863 PC 865 PC 8 Turkish ...

Page 245: ...USER S GUIDE Appendix 28 HP GL Mode ANSI ASCII 9825 CHR SET ...

Page 246: ...APPENDICES Appendix 29 FRENCH GERMAN SCANDINAVIAN SPANISH LATIN JIS ASCII ...

Page 247: ...USER S GUIDE Appendix 30 ROMAN8 EXT ISO IRV ISO SWEDISH ISO SWEDISH N ...

Page 248: ...APPENDICES Appendix 31 ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U K ...

Page 249: ...USER S GUIDE Appendix 32 ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY 2 ...

Page 250: ...tin5 7J DeskTop 9J PC 1004 OS 2 10J PS Text 13J Ventura International 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S ISO 17 Spanish 3S ISO 10 Swedish 4S ISO 16 Portuguese 5S ISO 84 Portuguese 6S ISO 85 Spanish 0G HP German 1G ISO 21 German...

Page 251: ...International 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S ISO 17 Spanish 3S ISO 10 Swedish 4S ISO 16 Portuguese 5S ISO 84 Portuguese 6S ISO 85 Spanish 0G HP German 1G ISO 21 German 0D ISO 60 Norwegian 1 1D ISO 61 Norwegian 2 0F ISO 25 F...

Page 252: ...3 1 Latin5 7J DeskTop 9J PC 1004 OS 2 10J PS Text 13J Ventura International 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S ISO 17 Spanish 3S ISO 10 Swedish 4S ISO 16 Portuguese 5S ISO 84 Portuguese 6S ISO 85 Spanish 0G HP German 1G ISO 21 ...

Page 253: ...rnational 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S ISO 17 Spanish 3S ISO 10 Swedish 4S ISO 16 Portuguese 5S ISO 84 Portuguese 6S ISO 85 Spanish 0G HP German 1G ISO 21 German 0D ISO 60 Norwegian 1 1D ISO 61 Norwegian 2 0F ISO 25 Frenc...

Page 254: ...ion 1 4 Data LED 4 5 Delete Data 4 41 Font 4 41 Format Card 4 42 Macro 4 41 Demo Page 2 18 Device List 4 36 Display 4 1 DIMM 5 43 M DOWN button 4 7 Download Font 4 40 Drum Cleaner 5 21 Drum Cleaner Cover 5 22 E Economy button 4 68 Emulation button 4 65 Emulation Modes 1 3 4 67 Envelopes 3 11 EPSON FX 850 Mode 4 9 4 67 Error Messages 6 4 Error Print 4 44 Execute Data 4 36 Exit Mode 4 49 Expanded I ...

Page 255: ...ion Release Pin 2 6 Opetator Call Message 5 1 6 1 Optional Fonts 5 37 Optional Legal Cassette 2 11 3 8 3 9 Options 1 6 Orientation 4 22 Ozone Filter 5 16 P Page Counter 4 49 Page Format Mode 4 24 Page Protection 4 33 Panel Buttons 3 6 Paper Discharger 5 24 Paper Guide 2 13 Paper Jam 6 9 Paper Size 3 8 Parallel Interface 2 14 3 3 4 20 PCL5C mode 3 1 PCMCIA Card Slot 1 5 Pen Setting 4 28 power cord ...

Page 256: ...on 4 80 Test Pattern 2 18 TIME SETTINGS 4 47 Time Zone 4 48 Toner Cartridge 2 7 5 3 Toner Save Mode 1 5 4 68 Transfer Roller 5 26 Transfer Roller Lock Lever 5 26 U L UP button 4 7 User Settings 3 7 W Waste Toner Pack 5 11 Waste Toner Pack Holder 5 12 Windows 2 20 6 14 1 120K Kit 5 21 ...

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