2-129
Confidential
■
Completely blank
■
Vertical streaks
< User Check >
- Check if the first side and second side of the document are reversed.
Step
Cause
Remedy
1
White level calibration data
failure
Perform the acquisition of white level data.
(
2
Second side CIS flat cable
damaged
Replace the second side CIS flat cable.
3
First side CIS flat cable
damaged
Replace the first side CIS flat cable.
4
First side or second side CIS
unit failure
Replace the first side or second side CIS
unit.
5
Main PCB failure
Replace the main PCB ASSY.
< User Check >
- Clean the first side CIS glass or document glass.
- Clean the second side CIS glass.
- Clean the document hold.
Step
Cause
Remedy
1
Foreign object inside the
document scanner unit
Remove the foreign object.
2
Foreign object inside the
second side CIS glass
Remove the foreign object.
3
Dirt on each roller of the ADF
Clean each roller of the ADF.
4
Dirt on the ADF paper feed
section
Clean the ADF paper feed section.
5
Dirt inside the second side
CIS glass
Clean inside the second side CIS glass.
6
Dirt inside the document
scanner unit
Clean inside the document scanner unit.
7
First side or second side CIS
unit failure
Replace the first side or second side CIS
unit.
8
Scratch on second side CIS
glass
Replace the ADF unit.
9
Scratch on document glass or
first side CIS glass
Replace the document scanner unit.