2-39
Confidential
4.
TROUBLESHOOTING
4.1
Error Cause and Remedy
■
Error code 0100
ASIC error or motor driver error occurred.
■
Error code 0201
Synchronization signal from the main motor cannot be detected. Or the main motor speed is
unstable after a set period of time.
■
Error code 0202
Synchronization signal from the process motor cannot be detected. Or the process motor
speed is unstable after a set period of time.
Print Unable 01
Turn the power off and then back on again.
Step
Cause
Remedy
1
Main PCB failure
Replace the main PCB ASSY.
Print Unable 02
Turn the power off and then back on again.
Step
Cause
Remedy
1
Connection failure of the main
motor harness
Reconnect the main motor harness.
2
Connection failure of the
low-voltage power supply PCB
harness
Reconnect the low-voltage power supply
PCB harness.
3
Part in the process drive unit
damaged
Replace the process drive unit.
4
Fuser unit damaged
Replace the fuser unit.
5
Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB unit.
6
Main PCB failure
Replace the main PCB ASSY.
Print Unable 02
Turn the power off and then back on again.
Step
Cause
Remedy
1
Connection failure of the process
motor harness
Reconnect the process motor harness.
2
Connection failure of the
low-voltage power supply PCB
harness
Reconnect the low-voltage power supply
PCB harness.
3
Part in the process drive unit
damaged
Replace the process drive unit.
4
Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB unit.
5
Main PCB failure
Replace the main PCB ASSY.