Troubleshooting
160
13
Scanning and PC Fax problems
13
The network scanning feature does not work in Windows
®
The network PC Fax feature does not work in Windows
®
13
Firewall settings on your PC may reject the necessary network connection for network printing, network
scanning and PC Fax. If you are using Windows
®
Firewall and you installed MFL-Pro Suite from the
CD-ROM, the necessary Firewall settings have already been made. If you did not install from the CD-ROM
follow the instructions below to configure Windows
®
Firewall. If you are using any other personal firewall
software, see the User’s Guide for your software or contact the software manufacturer.
UDP Port number information for Firewall configuration
13
1
Add Port number 137 if you still have trouble with your network connection after you added port 54925 and 54926. Port number 137 also supports
printing, PhotoCapture Center™ and Remote Setup over the network.
Windows
®
XP SP2 users:
13
a
Click the
Start
button,
Control Panel
,
Network and Internet Connections
and then
Windows Firewall
. Make sure that
Windows Firewall
on the
General
tab is set to On.
b
Click the
Advanced
tab and
Settings...
button.
c
Click the
Add
button.
d
Add port
54925
for network scanning by entering the information below:
1. In
Description of service
: Enter any description, for example, “Brother Scanner”.
2. In
Name or IP address (for example 192.168.0.12)
or the computer hosting this service on your network
: Enter “Localhost”.
3. In
External Port Number for this service
: Enter “
54925
”.
4. In
Internal Port Number for this service
: Enter “
54925
”.
5. Make sure
UDP
is selected.
6. Click
OK
.
e
Click the
Add
button.
f
Add port
54926
for Network PC-Fax by entering the information below:
1. In
Description of service
: Enter any description, for example, “Brother PC Fax”.
2. In
Name or IP address (for example 192.168.0.12)
or the computer hosting this service on your network
: Enter “Localhost”.
3. In
External Port Number for this service
: Enter “
54926
”.
4. In
Internal Port Number for this service
: Enter “
54926
”.
5. Make sure
UDP
is selected.
6. Click
OK
.
UDP Port
Network Scanning
Network PC-Fax
Network Scanning and
Network PC-Fax
External Port number
54925
54926
137
Internal Port number
54925
54926
137