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Brother Business Smart MFC-J4510dw, Service Manual

The Brother Business Smart MFC-J4510dw is a versatile all-in-one printer with advanced features. For a hassle-free setup, a Quick Setup Manual is available for download, free of charge, from manualshive.com. This comprehensive manual ensures you maximize the usage of this exceptional product.

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Confidential

2-10

3

ERROR INDICATION

To help the user or the service personnel promptly locate the cause of a problem (if any),  the
machine incorporates the self-diagnostic functions which display error messages for equipment
errors.

3.1

Error Code

Error 
Code

Contents

Refer to 

page:

0D

Paper jam during duplex-printing
The recording papers are fed in reverse on the platen when switchback drive is 
started, triggering switchback sensor as paper feeding condition.

2-21

0E

Defective during duplex-printing
Switchback sensor detects paper feed condition at out of specified timing 
during switchback.

2-21

13

Defective during duplex-printing
Registration sensor detects paper feed condition at out of specified timing 
during switchback.

2-22

15

Paper jam during duplex ejecting
Recording paper is not able to be ejected since it is longer than 840 mm when 
ejecting the paper.

2-22

17

Recording paper size error (duplex-printing/duplex-copying)
-Paper width is wider than 301.5 mm (detection by media sensor)
-Paper width is narrower than 95.5 mm (detection by media sensor)
-Paper length is longer than 245.9 mm (detection by registration, SB sensor)
-Paper length is shorter than 143.5 mm (detection by registration, SB sensor)

2-23

18

Paper jam during duplex-printing
Registration sensor does not detect paper feed within specified pulse numbers 
in the second side paper re-feed.

2-24

20

Cannot identify a black ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.

2-25

21

Cannot identify a yellow ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.

2-25

22

Cannot identify a cyan ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.

2-25

23

Cannot identify a magenta ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.

2-25

24

Ink cartridge side IC chip relation defective
- Identification no match
- Judging as incompatible cartridge
- Detecting setting wrong color

2-26

25

Cannot communicate with ink cartridge IC chip  (ink cartridge side.)

2-26

Summary of Contents for Business Smart MFC-J4510dw

Page 1: ...NUAL MODELS DCP J4110DW MFC J2310 J2510 J4310DW MFC J4410DW J4510DW MFC J4610DW J4710DW July 2012 SM FAX137 8CAR 6 Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times ...

Page 2: ... of Buffalo Inc WPA WPA2 Wi Fi Protected Access Wi Fi Protected Setup and Wi Fi Direct are marks of the Wi Fi Alliance Wi Fi and Wi Fi Alliance are registered marks of the Wi Fi Alliance AMD is a trademark of Advanced Micro Devices Inc FaceFilter Studio is a trademark of Reallusion Inc UNIX is a registered trademark of The Open Group in the United States and other countries Linux is the registered...

Page 3: ...els covered by this manual DCP J4110DW MFC J2310 MFC J2510 MFC J4310DW LCD 1 8 inch 1 8 inch 3 7 inch 1 8 inch Lower Tray ADF Duplex scan MFC J4410DW MFC J4510DW MFC J4610DW MFC J4710DW LCD 1 8 inch 3 7 inch 1 8 inch 3 7 inch Lower Tray A4 and Letter A3 and LGR ADF Duplex scan ...

Page 4: ...ory 1 3 1 6 Interface 1 3 1 7 Others 1 4 2 FAX 1 5 3 PRINTER 1 5 4 COPY 1 6 5 SCANNER 1 7 6 SOFTWARE 1 7 7 NETWORK 1 8 7 1 Network 1 8 7 2 Wired 1 8 7 3 Wireless 1 8 8 SUPPLIES OPTIONS 1 9 9 SERVICE INFORMATION 1 9 10 PAPER 1 10 10 1 Paper 1 10 10 2 Printable Area 1 13 CHAPTER 2 TROUBLESHOOTING 2 1 1 INTRODUCTION 2 1 1 1 Precautions 2 1 1 2 Initial Check 2 2 2 OVERVIEW 2 4 2 1 Cross section Drawin...

Page 5: ...anual feed slot 2 60 4 2 3 Two or more sheets of paper fed at a time 2 60 4 2 4 Paper feeding at an angle 2 60 4 2 5 Recording paper jam 2 61 4 2 6 Prints only single side of the paper when duplex printing 2 64 4 3 Print image Problems 2 65 4 3 1 Defective images 2 65 4 3 2 Print image problems 2 66 4 4 Software related Problems 2 76 4 4 1 Cannot print data 2 76 4 5 Network Problems 2 77 4 5 1 Can...

Page 6: ...ridge does not read 2 89 4 10 4 Internal memory errors 2 90 4 10 5 Security Function Lock related problems 2 90 CHAPTER 3 DISASSEMBLY AND ASSEMBLY 3 1 1 PRECAUTIONS BEFORE PROCEEDING 3 1 2 PACKING 3 3 3 SCREW CATALOGUE 3 4 4 SCREW TORQUE LIST 3 5 5 LUBRICATION 3 6 6 OVERVIEW OF GEARS 3 11 7 ROUTING OF HARNESSES AND INK SUPPLY TUBES 3 12 8 DISASSEMBLY FLOW 3 20 9 DISASSEMBLY PROCEDURE 3 22 9 1 Prep...

Page 7: ...Side Covers R and L 3 65 9 10 Jam Clear Cover 3 66 9 11 Bank ASSY 3 67 9 12 Media Module Cover 3 68 9 13 Inner Media Module Cover 3 68 9 14 Ink Absorber Box 3 69 9 15 Control Panel ASSY 3 71 9 16 Wireless LAN PCB ASSY 3 73 9 17 Main PCB ASSY 3 74 9 18 Sensor Relay PCB ASSY 3 76 9 19 MJ PCB ASSY 3 77 9 20 Head Carriage Unit and CR Timing Belt 3 78 9 21 Lower Tray Unit LT models only 3 88 9 22 Power...

Page 8: ...y data Maintenance mode 68 4 8 1 10 Acquire white level data Maintenance mode 55 4 8 1 11 Adjustment of vertical print lines software correction for inclination corrugation ruled lines Maintenance mode 65 4 8 1 12 Update the paper feeding correction values Maintenance mode 58 4 8 1 13 Adjust margins in borderless printing Maintenance mode 66 4 8 1 14 Reset purge and flushing counts 4 8 1 15 Write ...

Page 9: ...heck head nozzles Maintenance mode 09 4 25 6 2 Adjustment of vertical print lines software correction for inclination corrugation ruled lines Maintenance mode 65 4 25 6 3 Update paper feeding correction values Maintenance mode 58 4 25 6 4 Adjust margins in borderless printing Maintenance mode 66 4 25 6 5 Check printing 4 25 CHAPTER 5 SERVICE FUNCTIONS 5 1 1 MAINTENANCE MODE 5 1 1 1 Entry to the Ma...

Page 10: ... 21 Printout of PRN JPEG Files in Memory Card Maintenance mode 61 5 41 1 3 22 Move of the Head Carriage Unit to the Adjustment Position Maintenance mode 63 5 42 1 3 23 Adjustment of Vertical Print Lines Software Correction for Inclination Corrugation Ruled Lines Maintenance mode 65 5 43 1 3 24 Margin Adjustment in Borderless Printing Maintenance mode 66 5 47 1 3 25 Updating of Head Property Data a...

Page 11: ...PERIODICAL REPLACEMENT PARTS 7 1 APPENDIX 1 SERIAL NUMBERING SYSTEM App 1 1 APPENDIX 2 DELETION OF USER SETTING INFORMATION App 2 1 A2 1 Deleting User Setting Info from the machine App 2 1 APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER App 3 1 APPENDIX 4 REPLACEMENT OF CONDENSER ON THE MAIN PCB App 4 1 A4 1 HOW TO JUDGE CONDENSER DEFECTIVE App 4 1 A4 2 HOW TO REPLACE CONDENSER App 4 1 A4 3 T...

Page 12: ...nd modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the s...

Page 13: ...x Confidential Federal Communications Commission FCC Declaration of Conformity USA only Product Name MFC J4310DW J4410DW J4510DW J4610DW J4710DW ...

Page 14: ...niques applicables d Industrie Canada NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five L indice d équivalence de la sonnerie IES sert à indiqu...

Page 15: ...5 EC and 2009 125 EC The Declaration of Conformity DoC is on our Website Please go to http solutions brother com choose your region eg Europe choose your country choose your model choose Manuals choose Declaration of Conformity Select Language when required CE marking for devices with Wireless LAN This product supports Wireless LAN AT BE CY CZ DK EE FI FR DE HU IE IT LV LT LU MT NL PL PT SK SI ES ...

Page 16: ...symbols It indicates that at the end of the life of the product you should dispose of it separately at an appropriate collection point and not place it in the normal domestic waste stream International ENERGY STAR Qualification Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient equipment As an ENERGY STAR Partner Brot...

Page 17: ...f not avoided may result in damage to property or loss of product functionality Follow all warnings and instructions marked on the machine Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shock Improper Setup icons alert you to devices and operations that are n...

Page 18: ...xv Confidential ...

Page 19: ...xvi Confidential ...

Page 20: ...xvii Confidential ...

Page 21: ...xviii Confidential DO NOT put your hands on the edge of the machine Doing this may cause injury to your fingers by pinching them ...

Page 22: ...xix Confidential ...

Page 23: ...xx Confidential ...

Page 24: ...xxi Confidential ...

Page 25: ...5 Photo 2L 127 x 178 mm 5 x 7 Com 10 DL Envelope Monarch Lower Tray N A Manual Feed Slot Landscape A4 LTR EXE B5 2 B4 2 Portrait A3 LGR LGL A5 A6 Photo 102 x 152 mm 4 x 6 Indexcard 127 x 203 mm 5 x 8 Photo L 89 x 127 mm 3 5 x 5 Photo 2L 127 x 178 mm 5 x 7 C5 Com 10 DL Envelope Monarch Duplex Print PC Print A4 LTR EXE A5 Copy LTR A4 A5 EXE ADF width length N A 148 148 mm to 215 9 355 6 mm 5 8 5 8 t...

Page 26: ...5 6 mm 5 8 5 8 to 8 5 14 0 Scanner Glass width length Up to 215 9 297 mm up to 8 5 11 7 Media Weights Standard Tray 64 220 g m2 17 58 lb Lower Tray N A 64 105 g m2 17 28 lb Manual Feed Slot 64 220 g m2 17 58 lb Duplex Print 64 105 g m2 17 28 lb ADF 64 90 g m2 17 24 lb Media Types Standard Tray Plain Inkjet Glossy cast resin Transparency Lower Tray N A Plain Manual Feed Slot Plain Inkjet Glossy cas...

Page 27: ...J4610DW MFC J4710DW Memory Capacity physical Mbytes 128 MB 256 MB Memory Backup with Flash memory Yes Model All models Host Interface Hi Speed USB 2 0 LAN Yes Wireless LAN Yes PictBridge Yes USB Memory up to 32 GB Acceptable Media Cards Type Size Media Card Memory Stick Duo 16 MB 128 MB Memory Stick Pro Duo 256 MB 32 GB MagicGate YES if not use MG function Memory Stick Micro 256 MB 32 GB MagicGate...

Page 28: ...86 mm W480 x D290 x H163 mm Machine Weight 8 kg 17 6 lb 9 3 kg 20 5 lb 8 kg 17 6 lb Model MFC J4410DW MFC J4510DW MFC J4610DW MFC J4710DW Operating Environment Temperature Best Print Quality 10 35 20 33 degrees centigrade Operating Environment Humidity Best Print Quality 20 80 20 80 Power Consumption Operating Standby Sleep mode Off U S A 21 5 1 5 0 04W 23 5 1 5 0 04W Europe 21 6 1 5 0 04W 21 5 5 ...

Page 29: ...d Receive Yes Yes ITU T color FAX Memory Send Receive No No ITU T color FAX Model DCP J4110DW MFC J2310 MFC J2510 MFC J4310DW Print Speed ESAT mono color based on ISO IEC 24734 18 16 ipm 20 18 ipm 18 16 ipm Draft Print Speed mono color time calculated including paper feeding 33 25 ppm Resolution horizontal x vertical Up to 1 200 x 6 000 dpi Auto Duplex Print Yes up to A4 LTR Model MFC J4410DW MFC ...

Page 30: ...1 200 dpi Scan Max 1 200 x 1 200 dpi Color Print Max 1 200 x 1 200 dpi Scan Max 1 200 x 1 200 dpi Auto Duplex Print Yes Model MFC J4410DW MFC J4510DW MFC J4610DW MFC J4710DW COPY SPEED ESAT based on ISO IEC 24735 mono color This spec is for ADF model only 12 9 ipm COPY SPEED sESAT based on ISO IEC 29183 This spec is for non ADF model only N A COPY SPEED FCOT based on ISO IEC 24735 Annex D 18 sec R...

Page 31: ... to 19 200 x 19 200 dpi with Scanner Utility Model MFC J4410DW MFC J4510DW MFC J4610DW MFC J4710DW Scan speed Mono Color 100 dpi A4 3 37 sec 3 37 sec LTR 3 17 sec 3 17 sec Scan speed Duplex Mono Color 100 dpi N A A4 3 37 sec 13 37 sec LTR 3 17 sec 13 17 sec Resolution horizontal x vertical Optical FB 2 400 x 2 400 dpi ADF 2 400 x 1 200 dpi Interpolated For XP Vista Windows 7 up to 19 200 x 19 200 ...

Page 32: ...0DW Internet FAX Firmware versionT37 Yes Download Model All models Model Name Ethernet Embedded NC 280h Network Connection Ethernet Ethernet 10 100BASE TX Auto Negotiation Model All models Model Name Wireless Embedded NC 290w Network Connection Wireless IEEE802 11 b g n Wireless Security SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES NO LEAP Setup Support Utility AOSS Yes WPS Wifi Protec...

Page 33: ... of Ink Cartridge Temperature Normal condition 20 to 40 C Humidity Normal condition 20 to 80 Storage condition at the temperature of 40 to 50 C and the humidity of 80 to 95 Up to 5 days Storage condition at the temperature of 40 to 60 C and the humidity of Non controll condition Up to 5 days Model All models Monthly Volume 13 000 pages Machine Life 50 000 pages or 5 years MTBF Mean Time Between Fa...

Page 34: ...257 x 364 mm User Defined JIS B5 7 2 x 10 1 in 182 x 257 mm User Defined A5 5 8 x 8 3 in 148 x 210 mm Yes Yes A6 4 1x 5 8 in 105 x 148 mm Yes Cards Photo 4 x 6 in 10 x 15 cm Yes Yes Yes Photo L 3 1 2 x 5 in 89 x 127 mm Yes Photo 2L 5 x 7 in 13 x 18 cm Yes Yes Index Card 5 x 8 in 127 x 203 mm Yes Postcard 1 3 9 x 5 8 in 100 x 148 mm User Defined Postcard 2 Double 5 8 x 7 9 in 148 x 200 mm User Defi...

Page 35: ...m2 Up to 10 mil Up to 0 25 mm Cards Photo 4 x 6 Card 1 Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm Index Card Up to 32 lb Up to 120 g m2 Up to 6 mil Up to 0 15 mm Postcard 1 Postcard 2 Up to 53 lb Up to 200 g m2 Up to 10 mil Up to 0 25 mm Envelopes 20 to 25 lb 80 to 95 g m2 Up to 20 mil Up to 0 52 mm Transparencies Paper size Paper types Standard Tray Landscape Letter Executive A4 Plain ...

Page 36: ... Avoid touching the shiny coated side of photo paper Load photo paper with the shiny side facing down Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copier may stain your next document Use only transparencies recommended for inkjet printing ...

Page 37: ...s on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 87 in 22 mm 0 12 in 3 mm 0 87 in 22 mm 0 12 in 3 mm 1 3 4 2 1 3 4 2 Cut Sheet Paper Envelopes ...

Page 38: ...emoval of covers and PCBs adjustments and conductivity test using a tester 2 When disconnecting the connectors hold the connector housings Do not pull the lead wires 3 Static electricity charged in your body may damage electronic parts Before handling the PCBs touch a metal portion of the machine to discharge static electricity charged in your body When transporting PCBs be sure to wrap them in co...

Page 39: ...quirements described in label of the machine is supplied Its variation is within 10 of the rated voltage 2 All cables and harnesses are firmly connected 3 The fuses are not blown Recording paper 1 A recommended type of paper is being used refer to Chapter 1 Section 10 PAPER 2 The recording paper is not dampened Consumable Parts 1 Ink cartridge 4 colors is correctly set Head carriage unit 1 Repeat ...

Page 40: ...Confidential 2 3 Cleaning Use a soft dry lint free cloth DO NOT use flammable solvent such as alcohol benzine thinner to clean the body of the machine DO NOT use near by WARNING WARNING ...

Page 41: ... scanning Document feed roller 2 Second side CIS unit Document scanning position actuator Document separation roller First side CIS unit Document feed roller 1 ADF separation pad Document detection actuator Document pick up roller Document nip piece Document pressure bar ...

Page 42: ...ator Paper ejection roller Switchback roller Control panel ASSY Registration actuator Manual feed slot cover ASSY Paper feed roller Head carriage unit Duplex paper feed roller Platen T1 paper pull in roller paper tray 2 Bank ASSY T2 paper pull in roller ...

Page 43: ...er Feeding Path 2 2 1 Document Feeding Path 2 2 2 Recording Paper Feeding Path Document feeding path during ADF scanning Feeding path during duplex printing Feeding path from the manual feed slot Feeding path from paper tray 1 Feeding path from paper tray 2 ...

Page 44: ...his detects paper jamming in the rear Paper feed roller The leading edge of recording page hits the stopped paper feed roller correcting inclination of the paper After the correction the paper feed roller rotates feeding the paper to printing start position Paper ejection roller This feeds printed recording paper to the switchback roller Switchback actuator This detects whether the printed recordi...

Page 45: ...CB Certification Chip PCB RMII AMP Ethernet Panel PCB Panel Unit Color LCD 3 7 1 8 Touch Panel LCD PCB Document Cover Sensor 1 Scanner Motor Cartridge Sensor Thermistor AFE AFE LED Driver LED Driver ADF Motor Ink Absorber Full Sensor Power Switch 1 Duplex Model Sensor Relay PCB SDAA Modem Print Head Unit Carriage PCB CR Encoder Sensor Head Thermistor PF EncoderPCB Registration Sensor PCB Registrat...

Page 46: ...er L Sensor relay PCB ASSY Lower side cover L Lower side cover R Jam clear cover Harness cover Scanner cover support Scanner cover damper Registration sensor PCB ASSY PF encoder PCB ASSY Control panel ASSY Speaker spring Speaker Flushing box Power supply PCB ASSY MJ PCB ASSY Front cover Wireless LAN PCB ASSY Paper tray ASSY Ink refill ASSY Main PCB frame Ink absorber box Engine unit Switchback fra...

Page 47: ...r width is wider than 301 5 mm detection by media sensor Paper width is narrower than 95 5 mm detection by media sensor Paper length is longer than 245 9 mm detection by registration SB sensor Paper length is shorter than 143 5 mm detection by registration SB sensor 2 23 18 Paper jam during duplex printing Registration sensor does not detect paper feed within specified pulse numbers in the second ...

Page 48: ...r 2 28 2D No magenta ink cartridge loaded Detected by the ink cartridge detection sensor 2 28 2E Cannot communicate with ink cartridge IC chip machine body side 2 29 2F Ink cartridge cover sensor detects opened cover state 2 29 30 Carriage does not move Detected by the CR encoder sensor 2 30 31 Carriage cannot returned to origin Detected by the CR encoder sensor 2 31 32 Head capping is unable 2 31...

Page 49: ...ssive current protection activated for the driver IC during purge cam operation 2 41 5E Excessive current protection activated for the driver IC during pump operation 2 41 67 Switchback sensor detects no recording paper tray state 2 42 75 Head carriage unit cannot shift to head capping position 2 43 76 Head carriage unit cannot shift to head uncapping position 2 43 7E Head property information not...

Page 50: ...e CIS scan result is detected as abnormal during FAX transmission first transmission 2 52 A6 Level of first side CIS scan result is detected as abnormal during FAX transmission after re try 2 52 A7 Type of CIS unit and CIS type input value does not match 2 52 A8 Matching of color parameter fails for development debugging 2 52 AC Level of second side CIS scan result is detected as abnormal during F...

Page 51: ...Confidential 2 14 Error Code Contents Refer to page FE ROM data acquisition error 2 57 ...

Page 52: ...ear Full Purge counter is near upper threshold 2 37 Ink low Ink remaining sensor detects near ink replacing timing Low Temperature Room temperature too low 40 2 35 Media Error Detect defective in memory card No Ink Cartridge Ink cartridge detection sensor detects no cartridge 2A 2B 2C 2D 2 28 No Paper Fed Registration sensor detects no recording paper in the paper tray 1 or 2 Registration sensor d...

Page 53: ...ome problem in printing Unable to Scan Detects some problem in scanning Wrong Ink Color A ink cartridge is set in position not matching its specified color 24 2 26 Install Starter Ink The ink cartridge which does not contain required ink volume for the initial installation has been set at the initial installation 24 2 26 Wrong Paper Size Registration sensor recording paper width sensor detect unsp...

Page 54: ... Fax2 net command 13 12 NG response signal is received after sending Fax2 net command 16 09 Cipher key not registered 17 07 No response from the calling station in receiving 20 01 Unable to detect a flag field 20 02 Carrier termination lasts for 200 msec 20 03 Termination command consecutive 1 of 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in ...

Page 55: ...Remote terminal not equipped with SEP function 32 17 Remote terminal not equipped with SUB function 32 18 Remote terminal not equipped with color function 40 02 Illegal coding system requested 40 03 Illegal recording width requested 40 05 ECM requested although not allowed 40 06 Polled while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 11...

Page 56: ...nvalid page count or block count A0 03 Error correction sequence not terminated even at the final transmission speed for fallback A0 11 Receiving buffer empty 5 seconds time out A0 12 Receive buffer full during operation except receiving into memory A0 13 Decoding error continued on 500 lines or more A0 14 Decoding error continued for 15 seconds or more A0 15 Timeout 13 seconds or more for one lin...

Page 57: ...g failed C0 02 Unable to detect JM C0 03 Unable to detect CM C0 04 Unable to detect CJ C0 10 V 34 negotiation or training not finished C0 11 Modem error detected during V 34 negotiation or training C0 20 Modem error detected during sending of commands C0 21 Modem error detected during receiving of commands C0 22 Control channel connection time out C0 30 Modem error detected during sending of image...

Page 58: ...recording paper being used is within the specification Paper Jam LCD Step Cause Solution 1 Foreign materials in the duplex print paper path Remove foreign materials 2 Outer paper guide not mounted in place Set the outer paper guide into place 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY...

Page 59: ... paper Check whether the recording paper being used is within the specification Paper Jam LCD Step Cause Solution 1 Registration actuator caught on the surrounding parts Set the registration actuator into place 2 Registration sensor defective Replace the registration sensor PCB ASSY 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place 4 Sensor relay PCB de...

Page 60: ...Paper LCD Step Cause Solution 1 CR encoder strip stained Clean the CR encoder strip 2 Registration actuator caught on the surrounding parts Set the registration actuator into place 3 PF encoder disk stained Clean the PF encoder disk and flushing guide refer to Chapter 3 Section 1 4 CR encoder strip defective Replace the CR encoder strip 5 PF encoder disk defective Replace the PF encoder disk 6 Reg...

Page 61: ...jammed paper Check whether the recording paper being used is within the specification Check that recording paper are not curled wrinkled or wet Paper Jam LCD Step Cause Solution 1 Foreign materials in the duplex print paper path Remove foreign materials 2 Registration actuator caught on the surrounding parts Set the registration actuator into place 3 Registration sensor defective Replace the regis...

Page 62: ...ng sensor are detecting Error Code 23 Cannot identify a magenta ink cartridge The ink cartridge detection sensor and the ink remaining sensor are detecting User Check Check if incompatible ink cartridge is loaded Reload the ink cartridge Replace the ink cartridge Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation Cannot Detect LCD C...

Page 63: ...rtridge at position for correct color Set the starter ink cartridge Error Code 25 Cannot communicate with ink cartridge IC chip ink cartridge side User Check Check if incompatible ink cartridge is loaded Reload the ink cartridge Replace the ink cartridge Cannot Detect Wrong Color Ink LCD Install Starter Ink LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Cannot Detect LCD St...

Page 64: ...ge reaches service life time After judging as no ink by the ink remaining sensor ink discharged for specified times Error Code 29 Magenta ink cartridge reaches service life time After judging as no ink by the ink remaining sensor ink discharged for specified times User Check Replace the ink cartridge Cannot Print Replace Ink LCD Cannot Print Replace Ink LCD Cannot Print Replace Ink LCD Cannot Prin...

Page 65: ...n sensor Error Code 2D No magenta ink cartridge loaded detected by the ink cartridge detection sensor User Check Check if incompatible ink cartridge is loaded Reload the ink cartridge Replace the ink cartridge Cannot Print No Ink Cartridge LCD Cannot Print No Ink Cartridge LCD Cannot Print No Ink Cartridge LCD Cannot Print No Ink Cartridge LCD Step Cause Solution 1 Ink cartridge detection sensor d...

Page 66: ...LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Cover is Open Close Ink Cover LCD Step Cause Solution 1 Ink cartridge cover sensor harness connection failure Reconnect the ink cartridge cover sensor harness 2 Ink cartridge cover defective Replace the ink cartridge cover 3 Ink cartridge cover sensor defective Replace the ink cartridge cover sensor ASSY 4 Main PCB defective Re...

Page 67: ... of place Set the CR timing belt into place 4 Head cover out of place Set the Head cover into place 5 Carriage motor harness connection failure Reconnect the carriage motor harness 6 Carriage flat cable connection failure Reconnect the Carriage flat cable 7 CR encoder strip stained Clean the CR encoder strip 8 CR encoder strip defective Replace the CR encoder strip 9 CR encoder sensor defective Re...

Page 68: ... into place 6 Carriage rail not mounted in place Set the carriage rail into place 7 Platen not mounted in place Set the platen into place 8 Maintenance unit not mounted in place Set the maintenance unit into place 9 CR encoder sensor defective Replace the carriage PCB ASSY 10 Switching lever guide defective Replace the maintenance unit 11 Maintenance unit defective Replace the maintenance unit 12 ...

Page 69: ...ign materials 2 CR encoder strip stained Clean the CR encoder strip 3 Switching lever guide out of place Set the switching lever guide into place 4 CR encoder strip defective Replace the CR encoder strip 5 CR encoder sensor defective Replace the carriage PCB ASSY 6 Main PCB defective Replace the main PCB ASSY Unable to Print 38 LCD Step Cause Solution 1 Foreign materials in the engine unit Remove ...

Page 70: ...n materials 2 CR encoder strip stained Clean the CR encoder strip 3 Switching lever guide out of place Set the switching lever guide into place 4 CR encoder strip defective Replace the CR encoder strip 5 CR encoder sensor defective Replace the carriage PCB ASSY 6 Main PCB defective Replace the main PCB ASSY Paper Jam LCD Step Cause Solution 1 Foreign materials in the engine unit Remove foreign mat...

Page 71: ...n materials 5 Foreign materials in the engine unit Remove foreign materials 6 Maintenance unit not mounted in place Set the maintenance unit into place 7 Flushing box not mounted in place Set the flushing box into place 8 Carriage rail not mounted in place Set the carriage rail into place 9 Platen not mounted in place Set the platen into place 10 PF encoder sensor defective Replace the PF encoder ...

Page 72: ...ion failure Reconnect the carriage motor harness 2 CR encoder strip stained Clean the CR encoder strip 3 CR encoder strip defective Replace the CR encoder strip 4 CR encoder sensor defective Replace the carriage PCB ASSY 5 Carriage motor defective Replace the carriage motor ASSY 6 Main PCB defective Replace the main PCB ASSY Unable to Init 40 LCD Step Cause Solution 1 Machine internal thermistor d...

Page 73: ...nnection failure Reconnect the head flat cable 2 Carriage flat cable connection failure Reconnect the Carriage flat cable 3 Carriage PCB defective Replace the carriage PCB ASSY 4 Head defective Replace the head carriage unit 5 Power supply PCB defective Replace the power supply PCB 6 Main PCB defective Replace the main PCB ASSY Unable to Print 43 LCD Step Cause Solution 1 Carriage flat cable conne...

Page 74: ...ce the head carriage unit 4 Head defective Replace the head carriage unit 5 Main PCB defective Replace the main PCB ASSY Unable to Print 46 Ink Absorber Full LCD Step Cause Solution 1 Ink absorber box or flushing box full Replace ink absorber box or flushing box resetting purge counter or flushing counter 2 Main PCB defective Replace the main PCB ASSY Unable to Init 48 LCD Step Cause Solution 1 He...

Page 75: ...lat cable 2 Carriage flat cable connection failure Reconnect the Carriage flat cable 3 Carriage PCB defective Replace the carriage PCB ASSY 4 Head defective Replace the head carriage unit 5 Power supply PCB defective Replace the power supply PCB ASSY 6 Main PCB defective Replace the main PCB ASSY MACHINE ERROR 4D LCD Step Cause Solution 1 Ink absorber full sensor harness connection failure Reconne...

Page 76: ...B defective Replace the carriage PCB ASSY 4 Head defective Replace the head carriage unit 5 Power supply PCB defective Replace the power supply PCB ASSY 6 Main PCB defective Replace the main PCB ASSY Unable to Print 50 LCD Step Cause Solution 1 Foreign materials in the maintenance unit Remove foreign materials 2 Purge cam switch harness connection failure Reconnect the purge cam switch harness 3 P...

Page 77: ...aintenance unit Remove foreign materials 2 Purge cam switch harness connection failure Reconnect the purge cam switch harness 3 Paper feed motor defective Replace the paper feed motor 4 PF encoder sensor defective Replace the PF encoder PCB ASSY 5 Maintenance unit defective Replace the maintenance unit 6 Main PCB defective Replace the main PCB ASSY ...

Page 78: ... Print 5B LCD Unable to Print 5D LCD Unable to Print 5E LCD Step Cause Solution 1 Foreign materials in the maintenance unit Remove foreign materials 2 PF encoder disk stained Clean the PF encoder disk and flushing guide refer to Chapter 3 Section 1 3 PF encoder disk defective Replace the PF encoder disk 4 PF encoder sensor defective Replace the PF encoder PCB ASSY 5 Ink supply tubes bent Replace t...

Page 79: ...chback actuator into place 2 Switchback paper sensor harness connection failure Reconnect the switchback paper sensor harness 3 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness 4 Outer paper guide wear defective Replace the outer paper guide 5 Sensor relay PCB defective Replace the sensor relay PCB ASSY 6 Recording paper tray 1 defective Replace the recording pape...

Page 80: ...reign materials in the maintenance unit Remove foreign materials 3 Foreign materials in the engine unit Remove foreign materials 4 Switching lever guide defective Replace the maintenance unit 5 Carriage motor defective Replace the carriage motor ASSY 6 Maintenance unit defective Replace the maintenance unit 7 Main PCB defective Replace the main PCB ASSY MACHINE ERROR 7E LCD Step Cause Solution 1 H...

Page 81: ...r into place 2 CR encoder strip stained Clean the CR encoder strip 3 PF encoder disk stained Clean the PF encoder disk and flushing guide refer to Chapter 3 Section 1 4 CR encoder strip defective Replace the CR encoder strip 5 PF encoder disk defective Replace the PF encoder disk 6 Paper width sensor defective Replace the carriage PCB ASSY 7 PF encoder sensor defective Replace the PF encoder PCB A...

Page 82: ...not used Clean the platen Remove the jammed paper in jam clear cover part Wrong Paper Size Wrong Paper LCD Step Cause Solution 1 CR encoder strip stained Clean the CR encoder strip 2 CR encoder strip defective Replace the CR encoder strip 3 Paper width sensor defective Replace the carriage PCB ASSY 4 Carriage motor defective Replace the carriage motor ASSY 5 Main PCB defective Replace the main PCB...

Page 83: ...on the surrounding parts Set the switchback frame ASSY into place 4 Recording paper feed roller recording paper eject roller switchback roller stained Clean the related rollers 5 Recording paper feed roller recording paper eject roller switchback roller defective Replace related rollers 6 Main PCB defective Replace the main PCB ASSY Paper Jam LCD Step Cause Solution 1 Foreign materials in the feed...

Page 84: ...er sensor harness 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness 5 Paper feed roller paper ejection roller stained Clean the related rollers 6 Paper feed roller paper ejection roller defective Replace related rollers 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY 8 Main PCB defective Replace the main PCB ASSY Unable to Print 89 LCD Step Cause S...

Page 85: ...the paper feed motor harness 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness 5 PF roller belt out of place Set the PF roller belt into place 6 PF encoder sensor defective Replace the PF encoder sensor 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY 8 PF encod...

Page 86: ... Cause Solution 1 Foreign materials in the feeding path Remove foreign materials 2 PF encoder sensor defective Replace the PF encoder sensor 3 Paper feed motor defective Replace the paper feed motor 4 Main PCB defective Replace the main PCB ASSY Unable to Print 8F LCD Step Cause Solution 1 Paper feed motor harness connection failure Reconnect the paper feed motor harness 2 PF roller belt out of pl...

Page 87: ...rness 2 Document scanner sensor defective Replace the sensor relay PCB ASSY 3 Document scanner unit boss broken Replace the document scanner unit 4 Main PCB defective Replace the main PCB ASSY Document Jam LCD Step Cause Solution 1 Document scanning position actuator caught on the surrounding parts Set the document scanning position actuator into place 2 Document scanning position sensor defective...

Page 88: ...ument feeding path Remove foreign materials 2 Document detection actuator caught on the surrounding parts Set the document detection actuator into place 3 Document scanning position actuator out of place Set the document scanning position actuator into place 4 Document scanning position sensor harness connection failure Reconnect the document scanning position sensor harness 5 Document scanning po...

Page 89: ...y out maintenance 55 to obtain white label data 2 White reference film stained Clean document cover glass at white reference film 3 First side CIS unit defective Replace the first side CIS unit 4 White reference film damage broken Replace the document scanner unit 5 Main PCB defective Replace the main PCB ASSY Unable to Scan A7 LCD Step Cause Solution 1 First side or second side CIS type input val...

Page 90: ...ce film damage broken Replace the document scanner unit 5 Main PCB defective Replace the main PCB ASSY Unable to Scan AF LCD Step Cause Solution 1 Scanner belt out of place Set the scanner belt into place 2 Scanner motor harness connection failure Reconnect the scanner motor harness 3 First side CIS flat cable connection failure Reconnect the first side CIS flat cable 4 Black reference film staine...

Page 91: ...ce film stained Clean the white reference film of the document scanner unit 3 Second side CIS unit defective Replace the second side CIS unit 4 White reference film damage broken Replace the document scanner unit 5 Main PCB defective Replace the main PCB ASSY Unable to Scan BD LCD Step Cause Solution 1 Black level data failure Carry out maintenance 55 to obtain white label data 2 First side or sec...

Page 92: ...tep Cause Solution 1 Document scanning position actuator caught on the surrounding parts Set the document scanning position actuator into place 2 Document scanning position sensor defective Replace the document scanning position sensor 3 ADF motor defective Replace the ADF motor 4 Document feed roller worn out Replace the ADF unit 5 Main PCB defective Replace the main PCB ASSY Unable to Print DF L...

Page 93: ...re Reconnect the wireless LAN PCB ASSY 2 Wireless LAN PCB ASSY defective Replace the wireless LAN PCB ASSY 3 Main PCB defective Replace the main PCB ASSY MACHINE ERROR E6 LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY MACHINE ERROR EC LCD Step Cause Solution 1 LCD flat cable connection failure Reconnect the LCD flat cable 2 LCD PCB defective Replace the control panel ASSY 3...

Page 94: ...system error Error Code FE ROM data acquisition error User Check Turn the power off and on MACHINE ERROR ED LCD Step Cause Solution 1 Touch panel defective Replace the control panel ASSY 2 Main PCB defective Replace the main PCB ASSY MACHINE ERROR F0 LCD MACHINE ERROR FE LCD Step Cause Solution 1 Program malfunctioning Re load the firmware 2 Main PCB defective Replace the main PCB ASSY ...

Page 95: ...f tray selection is not fix to other tray Check that recording paper is loaded correctly in the paper tray Check that the paper smaller than the specified size is not loaded Adjust the paper guide to match the recording paper size Try reversing the recording paper in the recording paper tray or rotating direction of the paper for 180 degrees Check thickness of recording paper is within tolerance o...

Page 96: ...tor harness connection failure Reconnect the paper feed motor harness 7 Registration actuator out of place Set the registration actuator into place 8 Paper feeding path parts out of place Set the feeding path parts into place 9 Paper pull in roller worn out Replace the paper pull in roller 10 CR encoder strip defective Replace the CR encoder strip 11 CR encoder sensor defective Replace the carriag...

Page 97: ... recording paper is loaded correctly in the paper tray Adjust the paper guide to match the recording paper size Check thickness of recording paper is within tolerance of each type Check if too much paper is loaded in the paper tray Clean the paper pull in roller Step Cause Solution 1 Paper feed motor harness connection failure Reconnect the paper feed motor harness 2 Registration actuator out of p...

Page 98: ...n materials in the recording paper path Remove foreign materials 2 Bank ASSY out of place Set the bank ASSY into place 3 Platen foam drift Set the platen foam into place 4 Jam clear cover not mounted in place Set the jam clear cover into place 5 CR guide rail not mounted in place Set the CR guide rail into place 6 Platen ASSY not mounted in place Set the platen ASSY into place 7 Platen spring not ...

Page 99: ...e 8 Switchback outer paper guide not mounted in place Set the switchback outer paper guide into place 9 Switchback roller belt out of place Set the switchback roller belt into place 10 Paper ejection roller belt out of place Set the paper ejection roller belt into place 11 CR guide rail not mounted in place Set the CR guide rail into place 12 Platen ASSY not mounted in place Set the platen ASSY in...

Page 100: ...nto place 4 Paper ejection roller belt out of place Set the paper ejection roller belt into place 5 Paper ejection roller belt broken Replace the paper ejection roller belt 6 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Foreign materials in the recording paper path Remove foreign materials 2 Switchback inner paper guide not mounted in place Set the switchback inner paper guid...

Page 101: ...gs to duplex printing Use recording papers in letter size or A4 size Check if the recording papers are not overlapping each other Shuffle the papers thoroughly in the case of overlapping Step Cause Solution 1 Switching lever guide defective Replace the maintenance unit 2 Main PCB defective Replace the main PCB ASSY ...

Page 102: ... splash Ink splash Print edges not aligned Randommissing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separated lines over the whole page Overlappinglines at the trailing edge of the recording paper Separated lines at the trailing edge of the recording paper Characters having shadows ghost Traces of paper pull in roller Dirt on the pap...

Page 103: ...d property value Input the head property value refer to Chapter 5 Section 1 3 25 3 Head flat cable connection failure Reconnect the head flat cable 4 Carriage flat cable connection failure Reconnect the Carriage flat cable 5 Non discharge of ink from head Perform the recommended purge procedures Refer to Recommended purge procedures in Chapter 5 Section 1 3 29 Purge Operation Maintenance mode 76 6...

Page 104: ...unit stained Clean the maintenance unit refer to Section 4 3 2 in this Chapter 2 Wrong head property value Input the head property value refer to Chapter 5 Section 1 3 25 3 Head correction uncompleted Write the head correction data refer to Chapter 5 Section 1 3 2 4 Non discharge of ink from head Perform the recommended purge procedures Refer to Recommended purge procedures in Chapter 5 Section 1 ...

Page 105: ...ter 5 Section 1 3 29 Purge Operation Maintenance mode 76 5 Carriage PCB defective Replace the carriage PCB ASSY 6 Maintenance unit defective Replace the maintenance unit 7 Head defective Replace the head carriage unit 8 Main PCB defective Replace the main PCB ASSY User Check Check whether the paper type setting is correct Step Cause Solution 1 Maintenance unit stained Clean the maintenance unit re...

Page 106: ...rriage flat cable into place 5 Ink supply tubes not mounted in place Set the ink supply tubes guide into place 6 CR encoder strip defective Replace the CR encoder strip User Check Carry out head cleaning Step Cause Solution 1 Foreign materials in the carriage rail Remove foreign materials 2 CR encoder strip stained Clean the CR encoder strip 3 Non discharge of ink from head Perform the recommended...

Page 107: ...ace the head carriage unit 6 Main PCB defective Replace the main PCB ASSY User Check Check whether the recording paper being used is within the specification Perform the printing position adjustment Step Cause Solution 1 Vertical print lines not aligned Adjust vertical print line alignment refer to Chapter 5 Section 1 3 23 2 Head inclination is not correctly adjusted Adjust the head inclination re...

Page 108: ...t head cleaning Step Cause Solution 1 Maintenance unit stained Clean the maintenance unit refer to Section 4 3 2 in this Chapter 2 Paper feeding correction not updated Update paper feed correction refer to Chapter 5 Section 1 3 19 3 Head inclination is not correctly adjusted Adjust the head inclination refer to Chapter 4 Section 2 4 4 PF encoder disk stained Clean the PF encoder disk and flushing ...

Page 109: ...head carriage unit User Check Carry out head cleaning Step Cause Solution 1 Head inclination is not correctly adjusted Adjust the head inclination refer to Chapter 4 Section 2 4 2 Head correction uncompleted Input the head correction data refer to Chapter 5 Section 1 3 25 3 Paper feeding correction value not updated Adjust the paper feeding correction value refer to Chapter 5 Section 1 3 19 4 PF e...

Page 110: ...flushing guide refer to Chapter 3 Section 1 5 Non discharge of ink from head Perform the recommended purge procedures Refer to Recommended purge procedures in Chapter 5 Section 1 3 29 Purge Operation Maintenance mode 76 6 PF encoder disk defective Replace the PF encoder disk 7 Head defective Replace the head carriage unit 8 Main PCB defective Replace the main PCB ASSY User Check Carry out head cle...

Page 111: ...mode 76 4 PF encoder disk defective Replace the PF encoder disk 5 Main PCB defective Replace the main PCB ASSY User Check Carry out head cleaning Step Cause Solution 1 Paper feeding correction value not updated Adjust the paper feeding correction value refer to Chapter 5 Section 1 3 19 2 Vertical print lines not aligned Adjust vertical print line alignment refer to Chapter 5 Section 1 3 23 3 PF en...

Page 112: ...ng paper being used is not folded Check whether the recording paper being used is within the specification Clean the related rollers by printing blank paper Clean the platen Step Cause Solution 1 Maintenance unit stained Clean the maintenance unit 2 Paper feed roller stained Replace the paper feed roller 3 Paper ejection roller stained Replace the paper ejection roller 4 Switchback roller stained ...

Page 113: ... Check items If the same problem occurs follow each procedure in the order of the number described in the Step column in the tables below 4 4 1 Cannot print data User Check Check if USB cable or LAN cable is not broken Check if the correct product is selected if the interface switching device is in use Check the driver settings Reset to the factory default refer to the user s guide Step Cause Solu...

Page 114: ...Check items in the network setting guide Carry out network reset refer to the user s guide Step Cause Solution 1 Wireless LAN PCB connector connection failure Reconnect the wireless LAN PCB ASSY 2 Wireless LAN PCB defective Replace the wireless LAN PCB ASSY 3 Main PCB defective Replace the main PCB ASSY ...

Page 115: ...tion failure Check connection of the panel harness and re connect 3 Control panel ASSY defective Replace the control panel ASSY 4 Power supply PCB defective Replace the power supply PCB ASSY 5 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Panel connection failure Check connection of the panel harness and re connect 2 Control panel ASSY defective Replace the control panel ASSY ...

Page 116: ...ted in place Set the document detection actuator into place 4 ADF motor harness connection failure Reconnect the ADF motor harness 5 Document detection sensor harness connection failure Reconnect the document detection sensor harness 6 Document nip piece not mounted in place Set the document nip piece into place 7 Document pick up roller worn out Replace the document separate roller ASSY 8 Documen...

Page 117: ...nto place 3 Upper ADF chute not mounted in place Set the upper ADF chute into place 4 Separation pad holder ASSY not mounted in place Set the separation pad holder ASSY into place 5 Separation pad spring not mounted in place Set the separation pad spring into place 6 Ejection film not mounted in place Set the ejection film into place 7 Document scan position actuator not mounted in place Set the d...

Page 118: ...re bar into place 3 Upper ADF chute not mounted in place Set the upper ADF chute into place 4 Document scan position actuator not mounted in place Set the document scan position actuator into place 5 Upper ADF chute document guide damaged broken Replace the upper ADF chute 6 Document scanning position sensor defective Replace the document scanning position sensor PCB ASSY 7 Feeding path in ADF uni...

Page 119: ...worn out Replace the document separate roller ASSY 2 Each paper feed roller worn out Replace the ADF unit Step Cause Solution 1 Document scanning position actuator caught on the surrounding parts Set the document scanning position actuator into place 2 Document scanning position sensor harness connection failure Reconnect the document scanning position sensor harness 3 Document scanning position s...

Page 120: ...l streaks Colored over the whole page Entire image is distorted User Check Check if the contrast is set to Light Clean document cover glass or ADF glass Clean the document pressure bar Step Cause Solution 1 White level correction data failure Carry out maintenance 55 2 First side or second side CIS unit defective Replace the first side or second side CIS unit 3 Main PCB defective Replace the main ...

Page 121: ... surrounding parts Set the document scanning position actuator into place Step Cause Solution 1 Scanning start position out of alignment Carry out maintenance 54 to adjust the scanning start position 2 First side CIS unit defective Replace the first side CIS unit User Check Check if the contrast is set to Dark Step Cause Solution 1 White level correction data failure Carry out maintenance 55 2 Fir...

Page 122: ...or second side CIS flat cable 3 The first side or second side CIS flat cable defective Replace the first side or second side CIS flat cable 4 First side or second side CIS unit defective Replace the first side or second side CIS unit 5 Main PCB defective Replace the main PCB ASSY User Check Clean document cover glass or ADF glass Clean the document pressure bar Step Cause Solution 1 CIS lens forei...

Page 123: ...r unit stained in the case of problem in first side Clean document scanner unit glass at white reference film 3 White reference film stained first side or second side Replace the document scanner unit 4 First side or second side CIS unit defective Replace the first side or second side CIS unit User Check Clean document cover glass or ADF glass Clean the document pressure bar Step Cause Solution 1 ...

Page 124: ...Confidential 2 87 Entire image is distorted Step Cause Solution 1 CIS type mismatches Carry out maintenance code 59 to rewrite firmware ...

Page 125: ...e if the error is cleared Check that there is no noise source around this machine body Step Cause Solution 1 MJ PCB harness connection failure Reconnect the MJ PCB harness 2 Control panel ASSY defective Replace the control panel ASSY 3 MJ PCB defective Replace the MJ PCB ASSY 4 First side or second side CIS unit defective Replace the first side or second side CIS unit 5 Main PCB defective Replace ...

Page 126: ...ory card Load the latest firmware Step Cause Solution 1 Panel PCB harness connection failure Reconnect the panel PCB harness 2 LCD defective Replace the control panel ASSY 3 Condenser on the Main PCB defective Replace the condenser on the main PCB For instructions on how to judge condenser defective and how to replace condenser refer to APPENDIX 4 REPLACEMENT OF CONDENSER ON THE MAIN PCB 4 Power s...

Page 127: ...t again the AC cord 4 10 5 Security Function Lock related problems User Check Ask administrator to release security function lock Delete the personal information to unlock the password Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY ...

Page 128: ...portions function properly 9 Once the head carriage unit prints it will start head locking operation after five seconds from the end of printing The head locking operation will take 5 to 10 seconds NEVER unplug the power cord before the machine completes the head locking operation doing so will make the head carriage unit unusable and require replacement with a new head carriage unit When you rece...

Page 129: ...acking the machine for sending it back to the user after repairs be sure to clean the flushing guide with a cleaner stick as shown below to prevent ink splashing during transportation Cleaner stick Flushing guide 3_001_Cleaning_E ...

Page 130: ...3 3 Confidential 2 PACKING 3_131_E ...

Page 131: ...dential 3 SCREW CATALOGUE Taptite cup B Taptite cup B M3x10 Screw pan washer Screw pan washer M3x6 Taptite bind B Taptite bind B M4x12 Taptite cup S Taptite cup S M3x6 Screw bind Screw bind M2x12 Screw bind M3x6 ...

Page 132: ... wire TAPTITE CUP S M3x6 1 0 40 0 10 Main PCB shield TAPTITE CUP S M3x6 2 0 40 0 10 Main PCB ASSY TAPTITE CUP S M3x6 2 0 40 0 10 Sensor relay PCB ASSY TAPTITE CUP S M3x6 1 0 40 0 10 MJ shield TAPTITE CUP S M3x6 1 0 40 0 10 MJ PCB ASSY TAPTITE CUP S M3x6 1 0 40 0 10 Main PCB frame TAPTITE CUP B M3x10 2 0 40 0 10 TAPTITE CUP S M3x6 1 0 45 0 10 Power supply unit TAPTITE CUP S M3x6 1 0 45 0 10 Power i...

Page 133: ...eter ball FLOIL BG1319 Kanto Kasei CR frame top face 24 2 0 mm diameter ball CR frame inner side of the rear upright edge 30 2 0 mm diameter ball inner side of the front upright edge 30 CR frame bottom face 2 1 0 mm diameter ball Molykote EM 30LP Dow Corning Platen paper ejection roller 4 1 0 mm diameter ball Permalub BAN 5 Paper feed roller 2 2 0 mm diameter ball x 2 Molykote EM 30LP Dow Corning ...

Page 134: ... 2 Before applying grease wipe dust or dirt off the lubrication area with an alcohol soaked cloth 3 Move the head carriage unit from the left to the right ends of its travel to spread the applied grease on the CR guide rail and CR frame Home position of head carriage unit 16 2 mm interval x 24 17 8 mm interval x 24 4 14 42 65 0 5 76 05 0 5 Reference Y mm CR frame CR guide rail Lubrication points L...

Page 135: ...fore applying grease wipe dust or dirt off the lubrication area with an alcohol soaked cloth 3 Move the head carriage unit from the left to the right ends of its travel to spread the applied grease on the CR guide rail and CR frame 26 34 3 CR guide rail Lubrication points CR frame mm 7 65 0 5 3 7 0 5 CR frame Reference on the sliding surface Z Home position of head carriage unit 14 2 mm interval x...

Page 136: ...Apply a 1 mm diameter ball of grease FLOIL BG1319 to each of the 2 lubrication points below Paper ejection roller 64 1 15 1 15 0 5 4 mm Grease 1 mm diameter ball CR guide rail CR frame Lubrication points 3_003_S13E Apply grease here 3_116_E ...

Page 137: ...er feed roller one revolution in the direction indicated by the arrow 3 Apply grease to the lubrication points 4 Rotate the paper feed roller one revolution in the direction indicated by the arrow Paper pull in rollers T1 T2 Apply grease here Apply grease here 3_117_1_E Apply grease here Apply grease here 3_118_1_E ...

Page 138: ...001 GEAR 16 32 5 LED199001 GEAR 41 6 LED196001 GEAR 31 7 LED196001 GEAR 31 8 LED195001 GEAR 20 9 LED200001 LF ROLLER GEAR 31 10 LED194001 GEAR 70 11 LP1410001 PLANET ARM ASSY 12 LED192001 GEAR 20 31 13 LED193001 GEAR 18 48 14 LED201001 SEPARATE ROLLER GEAR 15 LED191001 GEAR 20 54 1 14 2 3 4 5 6 7 8 9 10 12 11 13 15 3_119_E ...

Page 139: ... Document scanning position sensor harness 3 Document detection sensor harness 4 PF encoder sensor harness 5 Switchback sensor harness 6 Power supply PCB harness 7 Second side CIS flat cable 8 First side CIS flat cable 9 Scanner motor harness 10 ADF motor harness 11 Carriage motor harness 12 Paper feed motor harness 1 2 3 4 5 7 8 9 10 11 12 6 3_120_E ...

Page 140: ... cable 2 white Carriage PCB flat cable 1 white Registration sensor harness red FG wire MJ PCB flat cable white Panel flat cable white Ink refill sensor flat cable white Ink absorber full sensor harness white Ink cartridge cover sensor harness white 3_121_E Speaker harness Registration sensor harness Purge cam sensor harness Ink cartridge cover sensor harness FG wire Carriage motor harness Cable gu...

Page 141: ...cumstances The harness colors may change due to circumstances 3 Switchback sensor 4 Power supply PCB ASSY 3_122_E Switchback sensor harness black Cable guide Front Power cord black white Power cord bushing Power supply shield 3_123_E Cable guides Ferrite core ...

Page 142: ...s 5 Head carriage unit 6 ADF unit and document scanner unit Hooks Boss Carriage PCB flat cables 1 2 3 white 3_124_E Second side CIS flat cable white Cable guides ADF motor harness Scanner motor harness First side CIS flat cable black Document detection sensor harness Document scanning position sensor harness 3_125_1_E ...

Page 143: ...nfidential The harness colors may change due to circumstances 7 ADF unit Cable guides Ferrite core Cable guide 3_126_1_E ADF motor harness blue Document detection document scanning position sensor harness red ...

Page 144: ...3 17 Confidential The harness colors may change due to circumstances 8 ADF motor grounding wire Hook 3_127_E ADF motor grounding wire black ...

Page 145: ...nge due to circumstances 9 Drain tube 10 Lower side cover R Drain tube gray Air vent tube translucent 3_128_E Carriage motor harness FG wire Registration sensor harness Purge cam sensor harness Loosen the harness slightly 3_006_S13J Cable guide ...

Page 146: ...3 19 Confidential 11 Lower side cover L Cable guides Cable guides PF encoder sensor harness Cable guide Paper feed motor harness 3_130_E ...

Page 147: ... Cover ASSY 9 5 Document Scanner Top Cover 9 3 1 ADF Hinge R except duplex scanning models 9 3 9 ADF Hinge L except duplex scanning models 9 3 10 Document Feed Roller 1 Gear Document Feed Roller 2 Gear Bushing 9 3 10 ADF Drive Unit ADF Drive Unit Support Plate 9 3 10 Gear 70 Gear 20 30 Gear 18 48 9 3 10 ADF Motor 9 3 12 Second Side CIS Flat Cable 9 3 11 Second Side CIS Unit 9 3 9 ADF Harness Suppo...

Page 148: ...r Felt for maintenance unit 9 38 Frame Base 9 38 DX Paper Guide ASSY Inner Chute ASSY 9 38 Registration Sensor PCB ASSY 9 24 Ink Refill ASSY 9 27 Ink Cartridge Cover Sensor ASSY 9 28 Tube Support Plate 9 9 Lower Side Cover R 9 28 CR Frame ASSY 9 26 Encoder Strip Guard Film 9 22 Power Supply Unit 9 22 Power Supply PCB ASSY 9 20 Head Carriage Unit Disassembly reassembly time seconds 9 30 Switchback ...

Page 149: ...fer 100 files or more carry out the following procedure more than one time Tip If there are both color and monochrome data in a file to be transferred the monochrome data will be transferred first If the receiver machine does not support the color function the sender machine cannot transfer color data resulting in an error Transferring faxes to another fax machine Operating Procedure 1 Press the X...

Page 150: ...ess PC Fax Receive 7 If the Run PC Fax on your computer appears on the LCD press OK 8 Click Start All Programs program Brother Model name MFC XXXX PC FAX Receiving Receive Wait for the PC Fax Receiving dialog box to appear Confirm the message and click OK The PC FAX icon appears in your PC task tray 9 Select USB or the PC you run in step 8 then press OK 10 Press Backup Print On or Backup Print Off...

Page 151: ...cifications data etc User setting information telephone directory password station ID transfer information telephone area code user settings etc Other data Received fax data ICM OGM data etc Note that the following information cannot be backed up MAC address Call and caller ID records Activity report Fax data to be sent by delayed timer redialing and polling Operating Procedure Refer to Chapter 5 ...

Page 152: ...following procedure 1 Disconnect the following Telephone line cord if connected Power cord for 200 V models USB cable if connected LAN cable if connected External memory card if connected 2 Remove the following Paper tray ASSY Ink cartridges LAN port cap EXT cap 0 6 0 75 EXT cap LAN port cap Telephone line cord Paper tray ASSY 3_001_E ...

Page 153: ...3 26 Confidential 3 Set the protective part 3_002_E Protective part ...

Page 154: ...Open the scanner cover until it locks 2 Support the scanner cover by hand pull the hook at the rear end of the scanner cover damper to the front and remove the damper from the scanner cover Machine body 3_003_E Scanner cover Scanner cover damper Scanner cover support Hook ...

Page 155: ...er support upright and pull it up and out of the upper cover together with the scanner cover damper 4 Remove the scanner cover damper from the scanner cover support Machine body 3_004_E Scanner cover Scanner cover damper Scanner cover support ...

Page 156: ...tab 2 Remove the screw TAPTITE CUP S M3x6 from the grounding wire of the ADF motor harness 3 Disconnect the document detection document scanning position sensor harness ADF motor harness scanner motor harness and CIS flat cable Duplex scanning models Disconnect also the second side CIS flat cable Machine body Scanner cover Hooks Hooks Grounding wire Harness cover Hooks TAPTITE CUP S M3x6 3_005_E ...

Page 157: ...ent detection document scanning position sensor harness and the ADF motor harness Duplex scanning models Secure the scanner harness holder to the document scanner unit and then release the second side CIS flat cable Machine body Scanner cover CIS flat cable ADF motor harness Scanner harness holder Scanner motor harness Document detection document scanning position sensor harness 3_006_1_E ...

Page 158: ...ction document scanning position sensor harness and the ADF motor harness through the harness holder put a 20 mm thick pad on the scanner glass of the document scanner cover Otherwise when you scan a thick book on the scanner glass the ADF unit cannot be closed due to those tense harnesses Machine body Document scanner unit 3_007_1_E ...

Page 159: ...ou to tilt the hinges and remove it from the document scanner unit 8 Pull out the document detection document scanning position sensor harness and the ADF motor harness from the document scanner unit Document scanner unit ADF hinge R ADF hinge Hook ADF hinge L ADF unit 3_008_E ...

Page 160: ...nge in accordance with the instruction drawing shown below ADF unit Document sponge Align with the left end of the LF support plate Align with the left end of the LF suport plate Document sponge Round hole Align with the inner end of the rib Align with the inner end of the rib 3_008_1_E ...

Page 161: ...3 34 Confidential 9 3 1 ADF Hinge R 1 Fully turn the ADF hinge R to the front and pull it out to the rear ADF hinge R 3_009_E ...

Page 162: ...3 35 Confidential 9 3 2 ADF Document Support 1 Warp the ADF document support to release its bosses then remove the support ADF document support Boss Boss 3_010_E ...

Page 163: ...rn the ADF cover support band 90 degrees and pull it down Note After removing the ADF cover support band do not open the ADF cover ASSY exceeding 80 degrees 2 Warp the ADF cover to release it from the bosses and remove the ADF cover ASSY TAPTITE CUP B M3x10 3_011_1_E ADF cover ASSY ADF cover support band ...

Page 164: ...he seven hooks on the ADF back cover with a flat screwdriver and remove the ADF back cover from the ADF unit 2 Hold the rear end of the ADF side cover L and turn it to the front to release the hooks starting from the rear side and remove the ADF side cover L ADF unit ADF back cover ADF side cover L Hooks 3_012_E Hooks Hooks ...

Page 165: ...Insert the tip of a flat screwdriver into the two marked points and three cutouts provided in the ADF front cover and release the five hooks to remove the cover Assembling Note Mount the ADF front and back covers while fitting the hooks into the grooves provided in the ADF unit Cutouts ADF unit marked points ADF side cover R ADF front cover Hooks Hooks Hooks 3_013_E ...

Page 166: ...SSY 1 Remove the four screws TAPTITE CUP B M3x10 two screws each from the bottom and top of the ADF unit 2 Release the two hooks and remove the upper document chute TAPTITE CUP B M3x10 ADF unit TAPTITE CUP B M3x10 Upper document chute Hook Hook 3_014_E ...

Page 167: ...ation spring Assembling Note Mount the ADF separation spring and the ADF separation pad holder ASSY to the ADF unit then hook the other end of the spring on the ADF unit ADF separation spring ADF separation pad holder ASSY Hooks 3_015_E 1 2 ADF separation spring ADF separation pad holder ASSY Hooks 3_016_E ...

Page 168: ...ject film 2 Pull out the eject film through the slot in the upper document chute 3 In the same way remove other three eject films Assembling Note Once removed the eject films should be replaced with new ones Slot Double sided adhesive tape Eject films Eject films 3_017_E Upper document chute ...

Page 169: ...3 42 Confidential 9 3 7 Document Separation Roller ASSY 1 Slightly lift up the left end of the document guide and slide it to the upper left to remove it ADF unit Document guide 3_018_E ...

Page 170: ...ocument separation roller gear faces upward 3 Open the hook and pull out the document separation roller gear to the rear 4 Release the two hooks and remove the document separation roller ASSY Boss Document separation roller ASSY Document separation roller gear Hook Hook Hook 3_019_E ...

Page 171: ...ensor PCB 2 Open the two hooks and remove the document detection sensor PCB 3 Open the two hooks and remove the document scanning position sensor PCB Assembling Note Mount the document detection sensor PCB and the document scanning position sensor PCB to the holders by pressing the sensor section of each PCB Document scanning position sensor harness Document detection sensor PCB Document scanning ...

Page 172: ...F motor harness and the document detection document scanning position sensor harness Duplex scanning models Release the wiring of the second side CIS flat cable ADF motor harness Document detection document scanning position sensor harness ADF sensor harness 3_021_1_E ...

Page 173: ...al 2 Remove the two screws TAPTITE CUP B M3x10 and take off the ADF harness support 3 Remove the ADF hinge L from the ADF harness support TAPTITE CUP B M3x10 TAPTITE CUP B M3x10 3_022_E ADF harness support ADF hinge L ...

Page 174: ...lease the hook and remove the document feed roller 2 gear and the bushing 2 Release the hook and remove the document feed roller 1 gear and the bushing Document feed roller 2 gear Document feed roller 1 gear Bushing Bushing Hook Hook 3_023_E ...

Page 175: ...PTITE CUP B M3x10 and take off the ADF drive unit 4 Remove the screw TAPTITE CUP B M3x10 and take off the ADF drive unit support plate TAPTITE CUP B M3x10 TAPTITE CUP B M3x10 TAPTITE CUP B M3x10 ADF drive unit support plate ADF drive unit 3_024_E ...

Page 176: ...s 6 Remove the gear70 gear20 31 and gear18 48 and remove the screw SCREW PAN S P WASHER M3x6 Note If any other gears slip off reposition them referring to Section 6 in this chapter Gear 70 Gear 18 48 Gear 20 31 SCREW PAN S P WASHER㧕 M3x6 ADF motor harness 3_025_E ...

Page 177: ...otor in the direction of the arrow to remove it Note Sandwich the ADF motor grounding wire between the ADF motor and the ADF drive unit and secure it with the screw SCREW PAN S P WASHER M3x6 together with the ADF motor 3_026_E ADF motor ...

Page 178: ...t feed roller 1 2 Release two hooks and remove the lock bushing and document feed roller 2 3 Remove the screw TAPTITE CUP B M3x10 release the left rear hook and remove the lower document chute Hooks Hook Lock bushing Lower document chute Lock bushing Document feed roller 2 Document feed roller 1 TAPTITE CUP B M3x10 ADF unit 3_133_1_E ...

Page 179: ...lide the CIS glass to the stopper side lift up the other end of the CIS glass and remove it Note When removing the CIS glass take care not to stain it with dust or fingerprints If it is stained wipe it off with a soft dry cloth Lower document chute Boss Document pressure bar Stopper Boss CIS glass 3_134_E ...

Page 180: ...CIS unit Note Do not touch the lens of the second side CIS unit with your hands Assembling Note Make sure that the second side CIS unit springs are not lying flat or out of place Hook Second side CIS guide Second side CIS unit Second side CIS guide Hook Second side CIS flat cable Lower document chute Second side CIS unit spring Second side CIS unit spring 3_135_E ...

Page 181: ...4 Confidential 9 3 12 Second Side CIS Flat Cable Duplex scanning models only 1 Pull out the second side CIS flat cable from the lower document chute Lower document chute Second side CIS flat cable 3_136_E ...

Page 182: ...6 199 150 387 34 Valley fold Mountain fold Bottom UL symbol print side Top White side Insulating tape White in color Fold position A At fold position A bend the cable along the end of the reinforcement plate Double sided tape Double sided tape Bottom when viewed from this side White side and UL symbol print side Double sided tape Bottom when viewed from this side White side UL symbol print side 17...

Page 183: ...SSY 1 Open the manual feed slot cover ASSY and warp the manual insert cover to release the upper left boss 2 Warp the manual feed slot cover ASSY release the left side boss and remove the ASSY Manual insert cover Manual feed slot cover ASSY 3_029_E ...

Page 184: ... M3x10 and remove the document scanner top cover Assembling Note When mounting the document scanner top cover tighten the left front screw first TAPTITE CUP B M3 x 10 Document scanner top cover Document scanner bottom cover 3_030_E Tighten this screw first Right Rear Left Front 3_030_1_E ...

Page 185: ...1 First Side CIS Unit 1 Remove the CIS guides R and L from the document scanner unit Note Do not touch the rollers on the CIS guides by hand 3_031_E Document scanner bottom cover Document scanner unit CIS guide L CIS guide R ...

Page 186: ...de it in the direction of the arrow to remove it then disconnect the first side CIS flat cable from the CIS unit Note Do not touch the lens of the first side CIS unit by hand Document scanner bottom cover First side CIS unit First side CIS flat cable CIS carriage Boss Boss 3_032_E ...

Page 187: ...cable from the scanner harness holder 2 Pull the first side CIS flat cable out of the CIS carriage peel off the FFC rubber and FFC tension film and remove the CIS flat cable from the document scanner bottom cover CIS carriage Document scanner bottom cover First side CIS flat cable FFC rubber 3_033_E ...

Page 188: ... unit To main body UL symbol print side Hook two pawls here Double sided tape attachment position FFC tension film Double sided tape to be attached onto the back Double sided tape to be attached onto the back To main body To CIS unit UL symbol print side Folding instructions 45 45 45 45 865 87 5 256 5 99 5 47 15 83 5 226 295 Valley fold Mountain fold Unit mm 3_CIS_FFC_E ...

Page 189: ...3 62 Confidential 9 6 Upper Cover 1 Remove the six screws TAPTITE BIND B M4x12 black and take off the upper cover TAPTITE BIND B M4x12 black Upper cover Lower cover Rear Front 3_035_E ...

Page 190: ...d remove it from the upper cover 4 Release the hook indicated in the illustration below on the upper side cover R 5 While pushing out the marked point on the upper side cover R from the inside slide the cover R to the rear and remove it from the upper cover Put your fingers here Rear Front Upper cover Upper side cover L Hook 3_036_E Put your fingers here Rear Front Upper cover Hooks 3_037_E Upper ...

Page 191: ...ridge cover unhook its right end from the boss and remove the cover 9 8 Front Cover 1 Release the upper hook on the front cover and remove the front cover Front Boss Slit Boss Ink cartridge cover Cover arm Socket 3_038_E Front Lower cover Front cover Hook 3_039_E ...

Page 192: ...e cover R to the rear and slide it off outwards 4 Release the hook on the lower side cover L and slide cover L to the rear 5 Put your fingers on the lower side cover L at the section indicated in the illustration below pull the lower side cover L to the rear and slide it off outwards Put your fingers here Rear Front Lower cover Lower side cover R Jam clear cover Hook 3_040_E Put your fingers here ...

Page 193: ...3 66 Confidential 9 10 Jam Clear Cover 1 Release either one of the bosses provided on the ends of the jam clear cover and remove the jam clear cover Rear Jam clear cover Lower cover 3_042_E ...

Page 194: ...ove the ASSY 2 Release the four hooks on the bottom of the bank ASSY 3 Slide off the bank ASSY to the rear Assembling Note When mounting the bank ASSY first insert the three front pawls and set the four hooks into place Lower cover Inside cover ASSY Bank ASSY Hooks Lower cover Hooks Hooks 3_043_E Rear ...

Page 195: ...f the bosses and remove the cover to the front 9 13 Inner Media Module Cover 1 Release the two hooks on the inner media module cover and remove the cover to the front Front Media module cover Lower cover Control panel ASSY 3_044_E Front Lower cover Inner media module cover Hooks Control panel ASSY 3_045_E ...

Page 196: ...ct the ink absorber full sensor harness from the PCB ASSY 2 Pull out the drain tube and air vent tube from the ink absorber box Note Pinch the end of each tube with a clip in order to prevent drained ink from leaking and the machine from getting stained with leaked ink Rear Lower cover Ink absorber box Ink absorber full sensor harness Ink absorber box Drain tube Air vent tube 3_046_E ...

Page 197: ...asily resulting in ink leakage After connection check that there is no ink leakage If you replace the ink absorber box without replacing the main PCB reset the purge count using the procedure given in Chapter 4 Section 1 14 It is also recommended that the flushing box be replaced and the flushing count be reset as necessary since the flushing count may approach the upper limit Rear Lower cover Ink...

Page 198: ...hooks on the tilt hook stopper and remove the stopper 2 Remove the screw TAPTITE CUP S M3x6 to release the panel grounding wire 3 Disconnect the panel flat cable TAPTITE CUP S M3 x 6 Front Hooks Hook Tilt hook stopper Panel flat cable Panel grounding wire 3_049_E ...

Page 199: ...ide boss on the FFC guard cover then remove the control panel ASSY 5 Release the right side boss on the panel tilt hook from the control panel ASSY to remove the panel tilt hook FFC guard cover FFC guard cover Front Lower cover Bosses Control panel ASSY Control panel ASSY Tilt hook 3_050_E ...

Page 200: ...CB ASSY Note When removing the wireless LAN PCB ASSY do not hold the tape put on the top of the ASSY 2 Remove the gasket from the wireless LAN PCB ASSY Assembling Note Make sure to attach the gasket on wireless LAN PCB ASSY Rear Main PCB ASSY Wireless LAN PCB ASSY Front Lower cover Gasket 3_051_E ...

Page 201: ... to the main PCB ASSY TAPTITE CUP S M3x6 Rear Main PCB shield Front Lower cover 3_052_E Rear Front Lower cover Speaker harness Power supply PCB harness Carriage motor harness Paper feed motor harness Registration sensor harness Purge cam sensor harness Ink cartridge cover sensor harness Main PCB ASSY MJ PCB flat cable Main PCB frame film Head flat cables Ink sensor flat cable Sensor relay PCB flat...

Page 202: ...er TAPTITE CUP S M3x6 TAPTITE CUP S M3x6 Rear Front Lower cover Main PCB ASSY FG wire 3_054_E Speaker harness Power supply PCB harness Paper feed motor harness Carriage motor harness Registration sensor harness Purge cam sensor harness MJ PCB flat cable Ink sensor flat cable Sensor relay PCB flat cable Ink absorber full sensor harness Ink cartridge cover sensor harness FG wire 3_055_E ...

Page 203: ...ct all harnesses connected to the sensor relay PCB ASSY 2 Remove the screw TAPTITE CUP S M3x6 and take off the sensor relay PCB ASSY TAPTITE CUP S M3x6 Rear Sensor relay PCB ASSY PF encoder sensor harness Switchback sensor harness Front Lower cover 3_056_E ...

Page 204: ...move the screw TAPTITE CUP S M3x6 and take off the MJ shield 3 Remove the screw TAPTITE CUP S M3x6 and take off the MJ PCB ASSY Assembling Note Make sure that two insulation films are sandwiched between the MJ shield and the MJ PCB TAPTITE CUP S M3x6 Rear MJ PCB ASSY MJ shield 3_057_ E ...

Page 205: ...ge Unit and CR Timing Belt 1 Remove two screws TAPTITE CUP B M3x10 and one screw TAPTITE CUP S M3x6 and take off the main PCB frame TAPTITE CUP B M3x10 TAPTITE CUP S M3x6 TAPTITE CUP B M3x10 Lower cover Front Rear Main PCB frame 3_058_E ...

Page 206: ...rn the PF roller gear in the direction of the arrow until the head stopper of the maintenance unit clicks 3 Move the head carriage unit to the center of its travel Front Lower cover Head carriage unit PF roller gear 3_059_E ...

Page 207: ...ead flat cable Note After disconnecting the head flat cable check that it is not damaged at its end or short circuited When connecting the head flat cable do not insert it at an angle After insertion check again that it is not at an angle and then lock the connector Hooks Hooks Head carriage unit Head cover Inclination adjuster ring 3_060_1_E Pull here to unlock Head flat cable Head flat cable Car...

Page 208: ...rriage flat cables and remove the flat core Release the carriage flat cables from the tube clamp 8 Release the lock spring and hook to remove the carriage PCB ASSY Rear Front Lower cover Head carriage unit 3_062_E Carriage flat cables Flat core Rear Front Lower cover Hook Head carriage unit Carriage PCB ASSY Lock spring 3_063_E ...

Page 209: ...tely wrap the head joint in a clean lint free cloth and keep it higher than the ink refill ASSY to prevent ink remaining in the ink supply tubes from leaking and the machine from getting stained with leaked ink Assembling Note Pass the L shaped section of the tube binder beneath the CR encoder strip to prevent it from coming into contact with the CR encoder strip Head carriage unit Head carriage u...

Page 210: ...oint rubber on a clean vinyl sheet and take care not to contaminate it Do not touch the inclination adjuster knob 12 Remove the resin retaining ring and the idle pulley Head carriage unit Head joint rubber 3_065_E Plastic retaining ring CR timing belt Idle pulley 3_066_E ...

Page 211: ...ation area on the engine unit with your hands or with the CR timing belt Note Do not loosen screw a shown below Doing so may decrease the tension of the CR timing belt a TAPTITE CUP S M3x6 14 Pull the two head locks in the direction of the arrow and move the head carriage unit to the release position a Rear Front Lower cover Head carriage unit CR timing belt Carriage motor gear 3_067_E Rear Head l...

Page 212: ...hen release the front end from the CR frame to take out the head carriage unit Note Do not touch the head nozzles the printing ends or ink supply ports to which ink supply tubes are connected of the head carriage unit doing so will not only stain your hands with ink but also damage the nozzles and supply ports If you do touch them though perform a head cleaning operation Rear Cutouts Front Lower c...

Page 213: ...ore the unit in a head casing as shown below Leaving it out of the casing causes the head nozzles and ink supply ports to dry up so that the head carriage unit can no longer provide the original performance Head carriage unit CR timing belt 3_070_E Head carriage unit Latch Head joint rubber Head casing lower Joint cap Head casing upper 3_071_E ...

Page 214: ...ead carriage unit apply lubricant to the unit as specified in Section 5 of this chapter 2 When mounting the CR timing belt insert it into the head carriage unit so that the toothed side faces inwards as shown below and make sure that the upper and lower edges of the belt are fitted in the latches Latches 3_132_E ...

Page 215: ...3 88 Confidential 9 21 Lower Tray Unit LT models only 1 Remove four screws TAPTITE BIND B M4x12 and take out the lower tray unit TAPTITE BIND B M4x12 Rear Front Lower cover Lower tray unit 3_137_1_E ...

Page 216: ...s on the LT front cover R 5 Pull the LT front cover R outwards to release the rear hooks and remove the LT front cover R 6 While pulling the LT side cover L to the rear pull it outwards to release the hooks and remove the LT side cover L Hooks Hooks Hook Hook Rear Front Lower tray unit LT front cover L LT front cover R 3_138_1_E LT side cover L Hook Rear Front Lower tray unit 3_139_1_E ...

Page 217: ...ll it outwards to release the hooks and remove the LT side cover R 8 Remove two screws TAPTITE CUP B M3x10 and remove the lower tray frame LT side cover R Rear Front Lower tray unit Hook 3_140_1_E Rear Front Lower tray unit Lower tray frame TAPTITE CUP B M3x10 3_141_1_E ...

Page 218: ...e gear holder ASSY 10 Remove the T2 paper pull in rollers from their holder and separate those rollers to the right and left to remove them from the paper pull in roller belt Hook Hook Paper pull in roller holder T2 Paper pull in roller Lower tray frame 3_142_E Paper pull in roller holder T2 Paper pull in roller T2 Paper pull in roller Paper pull in roller belt Lower tray frame 3_143_E ...

Page 219: ...roller holder and remove the T2 paper pull in rollers and their holder from the gear holder ASSY 2 Remove the T2 paper pull in rollers from their holder and separate those rollers to the right and left Hook Gear holder ASSY T2 paper pull in roller Paper pull in roller holder T2 paper pull in roller 3_010_S13E ...

Page 220: ...r supply PCB ASSY 2 Remove the screw TAPTITE CUP S M3x6 3 Release the hook and remove the power supply unit from the bottom of the lower cover TAPTITE CUP S M3x6 Power supply harness Rear Front Lower cover 3_072_E Rear Front Lower cover Power supply unit Hook Lower cover 3_073_E ...

Page 221: ... cord For 100 V For 200 V Remove the screw SCREW PAN WASHER M4x8D and remove the power inlet from the power cord holder Assembling Note Be careful with the mounting direction of the bushing 3_074_E Power cord Power supply unit Power supply unit Bushing 3_074_2_E ...

Page 222: ...power supply PCB ASSY 7 Remove the three screws TAPTITE CUP S M3x6 and take the power supply PCB ASSY out of the lower power supply frame Assembling Note Make sure that two insulation films are sandwiched between the power supply PCB ASSY and the lower power supply frame TAPTITE CUP S M3x6 Power supply harness Power supply PCB ASSY Power supply shield 3_075_E Hook Lower power supply frame Lock ...

Page 223: ...3 96 Confidential 9 23 Speaker 1 Release the wiring of the speaker harness 2 Remove the speaker spring 3 Remove the speaker ASSY Speaker ASSY Speaker spring 3_076_E ...

Page 224: ...and tube support plate 3 Release the wiring of the ink sensor flat cable 4 Release the wiring of the harnesses Assembling Note When routing the carriage motor harness set the ferrite core into the square hole with the cable tie positioned on the top of the ferrite core Rear Front Lower cover Purge cam sensor harness Registration sensor harness Ink sensor flat cable Carriage motor harness 3_079_E C...

Page 225: ...event the ink remaining in the ink supply tubes from leaking from the ink supply needle side keep the head joint side at the same height as the ink supply needles in the ink refill ASSY and perform steps 5 and 6 Rear Front Lower cover Protective part 3_080_E ...

Page 226: ...3 99 Confidential 6 Remove the ink refill ASSY and immediately set the protective part into place Rear Front Lower cover Protective part 3_081_E Ink refill ASSY ...

Page 227: ...p and the spring Note Take care not to scratch the CR encoder strip If it is stained or scratched replace it with a new one Assembling Note Set the CR encoder strip so that the marked end is to the right carriage motor side and the mark points upwards Rear Front Lower cover CR encoder strip Encoder strip spring 3_082_E ...

Page 228: ...fidential 9 26 Encoder Strip Guard Film 1 Release the lock of the guard film spring and remove the encoder strip guard film Rear Encoder strip guard film Guard film spring Front Lower cover Strip support 3_083_E ...

Page 229: ...cartridge cover sensor ASSY 2 Release the hook and remove the ink cartridge cover sensor ASSY Assembling Note When mounting the ink cartridge cover sensor ASSY be careful with the mounting direction Hook Ink cartridge cover sensor ASSY Ink cartridge cover sensor ASSY Correct Wrong 3_084_E ...

Page 230: ...e right side of the machine 2 Remove the three screws TAPTITE CUP B M3x10 release the hook and remove the tube support plate Lower cover Tube support plate Purge cam sensor harness TAPTITE CUP B M3x10 Rear Front Hook Registration sensor harness FG wire Carriage motor harness 3_085_E ...

Page 231: ...dential 3 Release the wiring of the switchback sensor PCB 4 Remove the two screws TAPTITE CUP B M3x10 and remove the switchback frame ASSY TAPTITE CUP B M3x10 Switchback frame ASSY Rear Front Lower cover 3_090 1_E ...

Page 232: ...CR frame springs and two screws TAPTITE CUP B M3x10 and remove the CR frame 6 Remove the flushing base CR frame TAPTITE CUP B M3x10 Rear CR frame spring CR frame spring Front Lower cover 3_086 1_E Rear Lower cover Flushing base 3_087 1_E ...

Page 233: ...f the CR frame ASSY 3 Remove the two screws SCREW BIND M3x6 and take the carriage motor ASSY off the motor bracket Assembling Note Tighten screw C TAPTITE CUP S M3x6 temporarily After setting the head carriage unit and the CR timing belt tighten screw C firmly b a a a a Guard film spring Belt tension spring CR frame ASSY Carriage motor ASSY Motor bracket 3_088_E a SCREW BIND M3x6 b TAPTITE CUP S M...

Page 234: ...ntial 9 30 Switchback Roller 1 Remove the switchback inner paper guide 2 Remove the two switchback side frames Rear Front Lower cover Switchback inner paper guide Switchback side frame Switchback side frame 3_091_E ...

Page 235: ...s Do not touch the platen foam by hand Mount the switchback roller with its bushing lever facing up 5 Remove the switchback outer paper guide from the switchback roller Rear Front Switchback roller Switchback roller Bushing lever Switchback outer paper guide Switchback roller belt Lower cover 3_092_1_E ...

Page 236: ...e the flushing box without replacing the main PCB reset the flushing count using the procedure given in Chapter 4 Section 1 14 Reset purge and flushing counts It is also recommended that the ink absorber box be replaced and the purge count be reset as necessary since the purge count may approach the upper limit Rear Front Lower cover Hooks Flushing box 3_093_E ...

Page 237: ...coder disk using a spatular tool makes the job easier Put on clean gloves to protect the disk surface from dust or fingerprints 2 Remove the paper feed roller belt Assembling Note When setting the paper feed roller belt first fit it over the motor gear and then over the paper feed roller shaft Lower cover PF encoder harness PF encoder disk 3_095_E Lower cover Paper feed roller belt PF encoder harn...

Page 238: ...e the screw SCREW BIND M2x12 and remove the PF encoder sensor holder and the PF encoder PCB ASSY 5 Disconnect the PF encoder sensor harness SCREW BIND M2x12 Lower cover Paper feed motor harness PF encoder PCB ASSY PF encoder sensor harness PF encoder sensor holder 3_097_1_E ...

Page 239: ...prings and remove the CR guide rail a TAPTITE CUP B M3x10 b SCREW BIND M3x6 Note Do not place the removed CR guide rail with the recording paper holder down a a b b Rear CR guide rail spring CR guide rail spring CR guide rail Front Lower cover 3_098_E Recording paper holder Recording paper holder CR guide rail CR guide rail Correct Wrong 3_099_E ...

Page 240: ...ion of the black bushing Rotate the bushing to the proper position and pull it out Assembling Note In wiring of the paper feed motor harness route it through the cutout shown below and set the ferrite core into the square hole with the cable tie positioned on the top of the ferrite core Rear Paper feed motor frame ASSY Paper feed roller Lower cover 3_100_E Paper feed motor harness Ferrite core Cab...

Page 241: ...move the two screws SCREW BIND M3x6 and take the paper feed motor off its frame Assembling Note Mount the paper feed motor on its frame as shown above SCREW BIND M3x6 Rear Front Paper feed motor Paper feed motor frame 3_101_E ...

Page 242: ...3 115 Confidential 9 34 Paper Feed Roller 1 Turn the right and left bushings in the direction of the arrow to unlock them 2 Remove the paper feed roller Rear Paper feed roller Front Lower cover 3_102_E ...

Page 243: ...5 Paper Ejection Roller 1 Remove the paper ejection roller pulley 2 Remove the paper ejection roller belt Paper ejection roller pulley Rear Front Lower cover Paper ejection roller Paper ejection roller belt Platen 3_103_1_E ...

Page 244: ...from the platen ASSY Assembling Note Mount the paper ejection roller with its bushing lever tilted forward as shown below Rear Front Rear Front Rear Front Lower cover Platen ASSY Platen Platen Paper ejection roller Paper ejection roller Paper ejection roller Correct Wrong 3_104_E ...

Page 245: ...bling Note Platen springs should not be bent or turned over 9 36 Platen 1 Remove the platen foam from the platen 2 Remove the seven platen springs from the platen Correct Wrong 3_105_E Platen foam Platen springs Platen 3_106_E ...

Page 246: ...he harnesses 2 Remove the maintenance unit 3 Remove the ink absorber felt for maintenance unit Rear Lower cover Purge cam sensor harness Registration sensor harness FG wire 3_107_E Rear Front Lower cover Ink absorber felt for maintenance unit Maintenance unit 3_108_E ...

Page 247: ...PCB ASSY Assembling Note In wiring of the registration sensor harness set the cable tie on the left side of the rib of the lower cover Rear Front Lower cover Frame base Registration sensor harness FG wire 3_109_E Rear Front Lower cover Frame base Registration sensor harness Cable tie FG wire 3_109_1_E ...

Page 248: ...the three screws TAPTITE CUP B M3x10 3 Remove the frame base stopper ring lift up the rear end of the frame base and take it off the lower cover TAPTITE CUP B M3x10 Rear Front Lower cover Frame base Frame base stopper ring 3_110_E ...

Page 249: ...oks on the DX paper guide ASSY slide it in the direction of the arrow and remove the DX paper guide ASSY and the inner chute ASSY from the frame base Rear Front Frame base Inner chute ASSY Hook Hook Boss Hook 3_111_E DX paper guide ASSY ...

Page 250: ...ration sensor inwards to release it from the guide then slide off the registration sensor PCB ASSY in the direction of the arrow Assembling Note Set the registration sensor PCB ASSY to its holder while pressing the sensor section of registration sensor PCB ASSY Hook 3_112_E Rear Front Registration sensor holder Registration sensor PCB ASSY Frame base ...

Page 251: ...a new pad will have to be put back in Assembling Note When attaching a new base pad to the paper tray align the front edge of the pad with that of the depressed section on the paper tray and center the pad widthways as shown above Base pad Paper tray Base pad Paper tray Align the edge of the base pad with the front edge of the depressed section on the paper tray Depressed section 3_113_E ...

Page 252: ...the paper pull in roller with belt drive 1 Release the two hooks of the paper pull in roller holder and remove the T1 paper pull in rollers and their holder from the gear holder ASSY Hook Hook Paper pull in roller holder T1 paper pull in roller 3_027_1_E ...

Page 253: ...ull in rollers from their holder and separate those rollers to the right and left to remove them from the paper pull in roller belt 3_028_1_E Paper pull in roller holder T1 Paper pull in roller T1 Paper pull in roller Paper pull in roller belt ...

Page 254: ...roller holder and remove the T1 paper pull in rollers and their holder from the gear holder ASSY 2 Remove the T1 paper pull in rollers from their holder and separate those rollers to the right and left Hook Gear holder ASSY T1 paper pull in roller Paper pull in roller holder T1 paper pull in roller 3_002_S13E ...

Page 255: ... Maintenance mode 01 1 5 Restore the head calibration data Maintenance mode 68 1 6 Set the serial number Maintenance mode 80 1 7 Restore machine information Maintenance mode 46 1 8 Adjust the touch panel Maintenance mode 78 1 9 Update the head property data Maintenance mode 68 1 10 Acquire white level data Maintenance mode 55 1 11 Adjustment of vertical print lines software correction for inclinat...

Page 256: ...AINTENANCE PRINTER DRIVER 6 Firmware LZXXXX_ pjl For installing firmware using an external memory or PC LZXXXX_ upd For installing firmware using a PC 7 USB flash memory or SD card 8 Stylus for touch panel 9 Print data Corrugate_BHS13 prn for adjustment of vertical print lines software correction for inclination corrugation and ruled lines 10 Print data for adjusting paper feeding correction value...

Page 257: ...on and switch it to the maintenance mode 2 Connect the machine to your PC using a USB cable 3 On the PC run filedg32 exe 4 Drag and drop the firmware e g lz00001_a pjl onto the Brother Maintenance USB Printer driver icon in the filedg32 window Note To use a firmware file extract it beforehand by double clicking It is a self extracting file having the extension exe After approx 2 to 3 minutes the l...

Page 258: ...e power switch once to display the following pattern 2 Within three seconds after the above pattern appears hold down the power switch for approximately two seconds to display the following pattern 3 Within three seconds after the above pattern appears press the power switch once to display the following pattern 4 Within three seconds after the above pattern appears press the power switch two time...

Page 259: ... Section 1 15 is not required 1 6 Set the serial number Maintenance mode 80 Set the serial number referring to Chapter 5 Section 1 3 32 The serial number can also be set with the service setting tool BrUsbSn exe that enables the head property information to be updated Section 1 9 at the same time The serial number setting procedure is given below 1 Turn the machine on and switch it to the maintena...

Page 260: ...n select the port number assigned to the Brother Maintenance USB Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer driver icon ...

Page 261: ...serial number which is printed on the serial number label attached to the machine 8 In the Head Info box type the 13 digit head property code The head property info is printed on the bar code label attached to the head carriage unit Tip Opening the scanner cover when the machine is on standby and holding down the X key for at least 5 seconds moves the head carriage unit to the center of its travel...

Page 262: ...9 Update the head property data Maintenance mode 68 Update the head property data referring to Chapter 5 Section 1 3 25 The head property data can also be updated with the service setting tool BrUsbSn exe For details refer to Section 1 6 1 10 Acquire white level data Maintenance mode 55 Acquire white level data referring to Chapter 5 Section 1 3 17 1 11 Adjustment of vertical print lines software ...

Page 263: ...st patterns referring to Chapter 5 Section 1 3 24 Making a copy of an ADF copy chart Using the Brother genuine plain paper BP60 or other higher quality is recommended Do not use glossy paper 1 On your PC save a copy of chart_BHS13 prn to a USB flash memory or SD card 2 Print test patterns referring to Chapter 5 Section 1 3 21 Printout of PRN JPEG Files in Memory Card Maintenance mode 61 Tip The te...

Page 264: ...y Chart Check that the copied chart has none of the following defects A Color blocks Patchy color Note Vertical streaks in color blocks are negligible B Contrast charts 1 2 and 3 Black or white vertical streaks Patchy color Missing dots C Resolution chart Black or white vertical streaks Missing dots D Whole page Ghost image printed on the blank area Color horizontal streaks Black vertical band ...

Page 265: ...4 11 Confidential ADF Copy Chart A B C ...

Page 266: ...in the C drive Extract the copied file and run it by double clicking 4 Download utility FILEDG32 EXE Make a copy of the download utility in the temporary folder in the C drive 5 Maintenance driver MaintenanceDriver zip if not installed Make a copy of the maintenance driver in the temporary folder in the C drive Extract the copied file and install it referring to APPENDIX 3 INSTALLING THE MAINTENAN...

Page 267: ...exe The head property data updating procedure is given below 1 Turn the machine on and switch it to the maintenance mode 2 Connect the machine to your PC using a USB cable 3 On the PC run the service setting tool BrUsbSn exe to display the following window 4 In Product Category select 1 Ink Model 5 Select 2012 Model_1 6 In Port on the BrUsbSn screen select the port number assigned to the Brother M...

Page 268: ...l If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer driver icon 3 Click Properties ...

Page 269: ...label attached to the head carriage unit 8 Click the OK key 9 Wait for the confirmation screen of the serial number entered and the head property code to appear then click Yes Tip Opening the scanner cover when the machine is on standby and holding down the X key for at least 5 seconds moves the head carriage unit to the center of its travel This makes it possible to check the property label throu...

Page 270: ...61 Tip The test pattern can also be printed by opening Filedrgs on your PC and dragging dropping the above file onto the Brother Maintenance USB Printer driver icon 3 Among the test patterns printed check the D pattern If the number of the block in which red color is the least visible is 2 the adjustment is complete If the number of the block in which red color is the least visible is 1 or 3 adjus...

Page 271: ... External ring Apply the tip of a flat screwdriver to the groove at section A shown on the next page While pressing down the external ring with the screwdriver turn it to the or position Internal ring Insert the tip of a flat screwdriver under the external ring from section B and remove the external ring upwards Put the external ring on the internal ring inside out and use it as a wrench to turn t...

Page 272: ...ion for inclination corrugation ruled lines Maintenance mode 65 Refer to Chapter 5 Section 1 3 23 2 6 Update paper feeding correction values Maintenance mode 58 Refer to Chapter 5 Section 1 3 19 2 7 Adjust margins in borderless printing Maintenance mode 66 Refer to Chapter 5 Section 1 3 24 2 8 Write head calibration data Maintenance mode 02 Refer to Chapter 5 Section 1 3 2 2 9 Check scanning and p...

Page 273: ...ter driver icon to display the pull down menu 3 Click Properties Print Settings Advanced Other print options Retrieve Printer s Color Data 4 Check that the Use Printer s Color Data check box is selected 5 Click Retrieve Printer s Color Data 6 Wait for the dialog to appear and click OK Macintosh 1 On the user Mac display the printer list and select the repaired machine 2 Select Open Print Queue Pri...

Page 274: ...3 Check scanning Requirements 1 USB cable one piece 2 PC Windows XP or later Create a temporary folder in the C drive 3 Download utility FILEDG32 EXE Make a copy of the download utility in the temporary folder in the C drive 4 Maintenance driver MaintenanceDriver zip if not installed Make a copy of the maintenance driver in the temporary folder in the C drive Extract the copied file and install it...

Page 275: ... on the LCD install the firmware using the procedure in Section 1 3 3 2 Acquire white level data Maintenance mode 55 Not required after replacement of the ADF unit on simplex scanning models Acquire white level data referring to Chapter 5 Section 1 3 17 3 3 Check scanning To make a final check after replacement check a copy of an ADF copy chart Check scanning referring to the ADF copy chart given ...

Page 276: ...s Maintenance mode 13 Requirements 1 Stylus 4 1 Adjust the touch panel Maintenance mode 78 Adjust the touch panel referring to Chapter 5 Section 1 3 31 4 2 Check LCD operation Maintenance mode 12 Check the LCD operation referring to Chapter 5 Section 1 3 7 4 3 Check the operation of the control panel keys Maintenance mode 13 Check the operation of the control panel keys referring to Chapter 5 Sect...

Page 277: ...ial 5 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX Operations 5 1 Reset purge and flushing counts Requirements None 5 1 Reset purge and flushing counts Reset purge and flushing counts referring to Section 1 14 ...

Page 278: ...nce mode 66 6 5 Check printing Requirements 1 USB cable one piece 2 PC Windows XP or later Create a temporary folder in the C drive 3 Download utility FILEDG32 EXE Make a copy of the download utility in the temporary folder in the C drive 4 Maintenance driver MaintenanceDriver zip if not installed Make a copy of the maintenance driver in the temporary folder in the C drive Extract the copied file ...

Page 279: ...ode 58 Refer to Chapter 5 Section 1 3 19 6 4 Adjust margins in borderless printing Maintenance mode 66 Refer to Chapter 5 Section 1 3 24 6 5 Check printing Update the paper feeding correction value Check the test patterns referring to Chapter 5 Section 1 3 19 Adjustment of vertical print lines software correction for inclination corrugation ruled lines Check the test patterns referring to Chapter ...

Page 280: ... operational checks of sensors perform a print test display the log information or error codes and configure worker switches WSW 1 1 Entry to the Maintenance Mode 1 1 1 How to Enter the Maintenance Mode for Service Personnel Operating Procedure 1 When the machine is on standby hold down the Home key for approx 5 seconds to display the following screen on the LCD 2 Hold down the blank area at the b...

Page 281: ...ed on the 5 4 page enter the corresponding 2 digit code using the numerical keys Notes Pressing the 9 key twice in the initial stage of the maintenance mode switches the machine to standby Pressing the Stop key after entering only one digit returns the machine to the initial stage of the maintenance mode If an invalid maintenance code is entered the machine returns to the initial stage of the main...

Page 282: ...65 66 75 76 77 78 80 82 87 88 91 Operating Procedure 1 When the machine is on standby hold down the Home key for approx 5 seconds to display the following screen on the LCD 2 Hold down the blank area at the bottom of the LCD for approx 2 seconds to display the following screen 3 Press the 0 and keys on the LCD in this order The machine becomes ready to accept entry from the keys Enter the desired ...

Page 283: ... of Scanning Position 1 3 16 5 31 55 Acquisition of White Black Level Data and CIS Scanner Area Setting 1 3 17 5 32 57 Cartridge IC Communication Check 1 3 18 5 33 58 Updating of Paper Feeding Correction Values 1 3 19 5 34 59 Checking of CIS Travel and Setting of CIS Type 1 3 20 5 40 61 Print of PRN JPEG Files in Memory Card 1 3 21 5 41 63 Move of the Head Carriage Unit to the Adjustment Position ...

Page 284: ...Maintenance 91 in the initial stage of the maintenance mode 2 Press the Mono Start key The PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the maintenance mode Maintenance mode Maintenance mode functions User switches Firmware switches Remote activation code Assurance mode switch settings Activity report Station ID data Ou...

Page 285: ...higher precision of uneven printing correction it is recommended to use the recording paper specified below to print the pattern for creating head calibration data US Xerox 4200DP 20 lb Brother BP60PL EU AP and others Xerox Business 80 g m2 Brother BP60PA 1 Save copies of head_calib1_BHS13 prn and head_calib2_BHS13 prn to a USB memory or SD card 2 Use Section 1 3 21 Printout of PRN JPEG Files in M...

Page 286: ...of the document cover without tilt Check that there is no block missing Go back to step 2 and print out Print pattern for creating head calibration data again 02 Internal image inclined 03 Failed to detect position 04 Failed to write head calibration data Clean the document cover glass Reset the print pattern so that the mark is aligned with the left rear of the document cover without tilt Check t...

Page 287: ...er than the above Use Section 1 3 17 Acquisition of White Black Level Data and CIS Scanner Area Setting Maintenance mode 55 in this chapter 10 With a media being inserted the USB cable or LAN cable is connected Disconnect the USB cable or LAN cable 11 The scanner cover is open Close the scanner cover ...

Page 288: ...5 9 Confidential Print Pattern for Creating Head Calibration Data Fold along this folding line Fit this mark on the left rear of the document cover ...

Page 289: ...5 10 Confidential Print Pattern for Creating Head Calibration Data Fit this mark on the left rear of the document cover Fold along this folding line ...

Page 290: ...3 To print only the light and dark data graph for each color LED data AFE parameters and background color compensation data press the 0 key To print all data press the 1 key If no error has occurred in the machine the machine displays PRINTING on the LCD and starts printing If any error has occurred in the machine ME STATE STOP appears on the LCD Note If no recording paper is loaded in the paper t...

Page 291: ...ity pulse data for blue image 2 bytes f LED light intensity pulse data for red image 2 bytes g LED light intensity pulse data for monochrome image 2 bytes h RLCV AFE parameter 1 byte i OFFSET AFE parameter 1 byte j GAIN AFE parameter 1 byte k Background color compensation data SCAN1 1 byte l Background color compensation data SCAN2 1 byte Duplex scanning models only m Background color compensation...

Page 292: ...5 13 Confidential Scanning Compensation Data List ...

Page 293: ...o document is set on the ADF the machine displays NO DOCUMENT on the LCD and returns to the initial stage of the maintenance mode 1 3 5 Printout of Test Pattern Maintenance mode 09 Function This function prints out a test pattern Print Quality Check sheet to allow the service personnel to check the print quality together with the serial number If any print quality problem is found use Section 1 3 ...

Page 294: ...5 15 Confidential Test Pattern ...

Page 295: ...ection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW16 Function setting 1 WSW17 Function setting 2 WSW18 Function setting 3 WSW19 Transmission speed setting WSW20 Overseas communications ...

Page 296: ...key If there is a pause of more than one minute after a single digit number is entered for double digit firmware switch numbers the machine automatically returns to the initial stage of the maintenance mode WSW No Function WSW40 V 34 modem settings WSW41 ON duration of the scanning light source WSW42 Internet mail settings WSW43 Function setting 16 WSW44 Speeding up scanning 1 WSW45 Speeding up sc...

Page 297: ...ied Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The machine shows PRINTING on the LCD and prints out the configuration list as shown below If no recording paper is loaded in the paper tray printing will be canceled 2 Upon completion of printing the machine returns to the initial stage of the maintenance mode Configuration List ...

Page 298: ...below Pressing the or key goes back to the immediately preceding screen When Screen 13 displays pressing the or key switches to Screen 1 3 Press the X key in any process of the screen cycle to return the machine to the initial stage of the maintenance mode Screen 1 Completely blank Screen 2 All black Screen 3 All gray Screen 4 All red Screen 5 All green Screen 6 All blue Screen 7 White stepwise Sc...

Page 299: ...s pressed the LCD shows the corresponding number in decimal notation Check that the number assigned to the pressed key matches the number shown on the LCD If a key is pressed out of order INVALID OPERATE appears on the LCD Press the Stop key and then press the correct key 3 After the last number key is pressed in the correct entry procedure the machine returns to the initial stage of the maintenan...

Page 300: ...estination machine to which he she should transfer the EEPROM settings as fax data 2 If the line is connected instruct the end user to 1 Switch his her machine to the end user accessible maintenance mode 2 Press the 1 and 7 keys in this order 3 Press the 1 key The machine starts transferring the EEPROM settings to the destination machine as fax data Log information saving Instruct the end user to ...

Page 301: ...rror 3 Remove the external memory from the PC and insert it into the machine in the initial stage of the maintenance mode Note Do not insert more than one external memory at a time 4 On the machine press the 2 and 8 keys in this order The file name PJL appears on the LCD 5 Press the or key to select the target firmware file 6 Press the Mono Start key Receiving Data appears on the LCD and after a w...

Page 302: ...ent detection sensor No document Document present DR Document scanning position sensor No document Document present CV Document scanner sensor Cover closed Cover opened RS Registration sensor No recording paper Recording paper present CC Ink cartridge cover sensor Cover closed Cover opened P1 Purge cam sensor Origin Out of origin DS DS cover sensor Not existing IK Black ink cartridge detection sen...

Page 303: ...Cover opened VT Head thermistor Normal temperature Abnormal temperature T1 High temperature detector in the complex IC for main PCB Normal temperature Abnormal temperature Document detection sensor Head thermistor Registration sensor Purge cam sensor Black ink cartridge detection sensor Ink absorber full sensor Yellow ink cartridge detection sensor Cyan ink cartridge detection sensor Black ink rem...

Page 304: ...7 Function This function outputs a list of telephone numbers dialed Operating Procedure 1 In the initial stage of the end user accessible maintenance mode press the 3 and 7 keys in this order The machine displays PRINTING on the LCD and prints out a list of dial log ...

Page 305: ...the restoration procedure Note An external memory memory card or USB flash memory for backup should have a free space larger than the RAM size of the machine Note When performing this procedure for any other machine with the same external memory delete the data previously stored in the external memory Note Do not use a Memory Stick using it may fail to transfer data correctly Operating Procedure B...

Page 306: ...n the initial stage of the maintenance mode The Active appears on the LCD shows the name of the external memory inserted Note Do not insert more than one external memory at a time Note If the serial number in the backup data stored in the external memory does not match that of the machine data restoration cannot be performed 2 Press the 4 and 6 keys in this order The Export to Card appears on the ...

Page 307: ...untry Language Maintenance mode 52 Function Machines have been customized for their destination countries with the corresponding EEPROM customizing codes see Section 1 3 27 Function code 74 However some customizing codes are shared by two or more destination countries so the machines customized by these codes require further specifying individual destination countries or languages Note This functi...

Page 308: ...FAX TRANSFER appears on the LCD To check the number of received files press the 1 key The 1 NO OF JOBS appears on the LCD Press the SET key to display the number of received files just as NO OF JOBS 10 To transfer the activity report only press the 2 key The 2 ACTIVITY appears To transfer received files together with the activity report press the 3 key The 3 DOCUMENTS appears Note that if there is...

Page 309: ...No auto dial numbers stored in memory can be used in this procedure No station ID will be attached A cover page and end page as shown below will be automatically attached instead Cover page sample End page sample Job number for identification Total number of pages to be transferred Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equip...

Page 310: ... and left edges press the 0 key The RL EGDE appears on the LCD To adjust the top edge press the 1 key The TOP EGDE appears on the LCD To adjust the bottom edge press the 2 key The BOTM EGDE appears on the LCD 4 Enter the correction value in units of 0 1 mm multiplied by 10 To increase the value by 10 1 0 mm press the key to decrease it press the key To increase the value by 1 0 1 mm press the key ...

Page 311: ...hine saves the white black level data and scanning width correction into the EEPROM and returns to the initial stage of the maintenance mode If any error is detected during this operation the LCD shows the following message Simplex scanning models SCANNER ERROR Duplex scanning models ERR FB ADF Asterisks in FB show an error code for the first side scanning CIS and those in ADF an error code for th...

Page 312: ... of the cartridge press the 5 key The IC VER BLACK appears on the LCD 2 Select the slot number of the cartridge to be checked using the or key ALL all colors except MAIN BLACK black MAGENTA magenta CYAN cyan YELLOW yellow MAIN IC chip in the machine Note The color displayed on the LCD indicates not the cartridge color but the cartridge slot color position 3 Press the Mono Start key If checking is ...

Page 313: ...justment of all paper feeding correction values 1 Press the 5 and 8 keys in this order in the initial stage of the maintenance mode The Select 58 appears on the LCD 2 Press the Mono Start key The 1 ALL appears on the LCD 3 Press the 1 key The PF_ONLY NO 0 appears on the LCD 4 On the pfadj1 pattern see page 5 38 check the PF0 row of blocks Select the block that is the least uneven print and enter t...

Page 314: ...ocks In the same way as in step 4 of the adjustment of all paper feeding correction values enter the number of the block that is the least uneven print and then press the SET key 6 In the same way check each of the PF2 through PF6 rows Enter the number of the block that is the least uneven print and press the SET key Press the STOP key to return the machine to the initial stage of the maintenance ...

Page 315: ... keys in this order in the initial stage of the maintenance mode The Select 58 appears on the LCD 2 Press the Mono Start key The 1 ALL appears on the LCD 3 Press the key three times The 1 PF_ONLY appears on the LCD 4 Press the 1 key The PF_ONLY NO 0 appears on the LCD 5 On the pfadj1 pattern see page 5 38 check the PF0 row of blocks In the same way as in step 4 of the adjustment of all paper feedi...

Page 316: ...e machine to the initial stage of the maintenance mode For initialization of adjustment values 1 Press the 5 and 8 keys in this order in the initial stage of the maintenance mode The Select 58 appears on the LCD 2 Press the Mono Start key The 1 ALL appears on the LCD 3 Press the 8 9 5 and 4 keys in this order The machine initializes all paper feeding correction values The CLEAR PF EXIT and 1 ALL a...

Page 317: ...5 38 Confidential pfadj1 Pattern ...

Page 318: ...5 39 Confidential pfadj2 Pattern ...

Page 319: ...SET key to display the G PULSE on the LCD 5 Press the SET key to display the 1 WHT 2 FRT 3 MV on the LCD Press the 1 2 or 3 key and the SET key to move the CIS unit to the white reference film position the scanning start position or the scanning end position respectively 6 Press the X key to return the machine to the initial stage of the maintenance mode Specify the CIS type 1 Press the 5 and 9 ke...

Page 320: ...9 Operating Procedure 1 Insert a memory card 2 Press the 6 and 1 keys in this order in the initial stage of the maintenance mode The MAINTENANCE 61 appears on the LCD 3 To print a PRN file s press the key to print a JPEG file s press the key Files of the selected type appear on the LCD 4 To print the specified file once select the target file with the keys and press the 4 key To print the specifie...

Page 321: ...er in the initial stage of the maintenance mode The SELECT 63 appears on the LCD 2 Press the Mono Start key The START 63 appears on the LCD 3 Press the key The head carriage unit moves to the adjustment position and the HEAD ADJ appears on the LCD 4 After completion of adjustment jobs press the X key The head carriage unit returns to the home position and locks itself then the machine returns to t...

Page 322: ...ng the A NO 1 9 appears on the LCD 3 Check the A row find which number block shows the most indistinct vertical lines and then enter that block number The B NO 1 9 appears on the LCD 4 Check the B row find which number block shows the most indistinct vertical lines and then enter that block number The C NO 1 9 appears on the LCD 5 Check the C row find which number block shows the most indistinct v...

Page 323: ...t referring to Chapter 4 Section 2 4 5 Press the 6 and 5 keys in this order in the initial stage of the maintenance mode The MAINTENANCE 65 appears on the LCD 6 Press the 2 key The A1 No 1 9 5 appears on the LCD 7 Check the A1 find which number block shows the most indistinct vertical lines and then enter that block number Then press the SET key The A2 No 1 9 5 appears on the LCD 8 Wait for the bl...

Page 324: ...5 45 Confidential Vertical Lines Check Pattern ...

Page 325: ...5 46 Confidential Software Correction for Inclination Corrugation Ruled Lines Check Pattern ...

Page 326: ... 5 Press the key to display the LEFT 1 30 Enter the measured upper left margin value A multiplied by 10 If the measured left margin is 2 8 mm for example press the 2 8 and SET keys The RIGHT1 10 appears on the LCD 6 Enter the measured upper right margin value B multiplied by 10 If the measured right margin is 3 0 mm for example press the 3 0 and SET keys The LEFT 2 30 appears on the LCD 7 Enter th...

Page 327: ...5 48 Confidential Margin Check Pattern ...

Page 328: ...ry card or USB flash memory and restores it to the machine Operating Procedure Head Property Data Updating Procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 2 5 8 and 0 keys in this order The current property data stored in the EEPROM appears on the LCD and the machine is ready for entry 3 Check the property label pasted on a new head carriag...

Page 329: ...this order in the initial stage of the maintenance mode 2 Press the 0 6 2 and 6 keys in this order The HeadCalib Media appears on the LCD 3 Use the or key to display Media HeadCalib on the LCD and then press the SET key 4 Insert the external memory holding the head calibration data into the memory slot 5 Press the SET or Mono Start key The machine displays Now Loading on the LCD and starts the res...

Page 330: ... inches second ips the machine checks whether the maximum and minimum traveling speeds of the head carriage unit are within the specified range If the maximum and minimum speeds in all of the three traveling speeds are within the specified range the 430 270 210 appears on the LCD If any one is out of the range the machine shows some message e g 430 270 21X on the LCD This sample message indicates ...

Page 331: ...e maintenance mode If the destination is changed the PLS UPDATE PROG appears on the LCD Load the latest firmware refer to Chapter 4 Section 1 3 5 Pressing the Stop key during the above procedure returns the machine to the initial stage of the maintenance mode without saving the customizing code Note If no keys are pressed for at least one minute with any display state the machine automatically ret...

Page 332: ...065 0015 0018 MFC J4310DW MFC J4410DW 0104 0105 0109 0108 0165 0115 0118 MFC J4510DW 0004 0005 0009 0008 0065 0015 0018 MFC J4610DW 0204 0205 0209 0208 MFC J4710DW 0004 0005 0009 0008 0065 0015 0018 MFC J2310 MFC J2510 Italy Switzerland Pan Nordic Norway Sweden Finland Denmark CEE General DCP J4110DW 0004 0057 0007 0054 MFC J4310DW MFC J4410DW 0116 0110 0157 0107 0126 0112 0113 0154 MFC J4510DW 00...

Page 333: ...vice Israel Russia Oceania Australia New Zealand Sin Gulf HK DCP J4110DW 0004 0004 MFC J4310DW MFC J4410DW 0104 0156 0106 0127 MFC J4510DW 0004 0056 0006 0027 MFC J4610DW MFC J4710DW 0056 0006 0027 MFC J2310 0348 0340 0328 MFC J2510 0148 0140 0140 Indonesia Korea Taiwan China DCP J4110DW MFC J4310DW MFC J4410DW MFC J4510DW MFC J4610DW MFC J4710DW MFC J2310 0344 0323 MFC J2510 0129 0144 0120 ...

Page 334: ...ess the 7 and 5 keys in this order in the initial stage of the maintenance mode The PLS OPEN COVER appears on the LCD The head carriage unit moves to the center of its travel 2 Open the scanner cover The PLS CLOSE COVER appears on the LCD 3 Remove the paper particles and dust accumulated 4 Close the scanner cover The head carriage unit moves back to the home position and the machine returns to the...

Page 335: ...dge that has enough remaining has been installed This machine counts all purge operations and flushing operations performed since produced in order to prevent the ink absorber box and flushing box from overflowing with drained and flushed ink respectively An initial purge for example advances by 832 If purges for all four color inks are carried out at the same time the purge count is not always eq...

Page 336: ...y after the user purchases the machine COLOR 18 344 BLACK 4 584 COLOR 832 BLACK 228 4 User reset purge RP3 Purge to be performed by user purge COLOR 2 201 BLACK 0 73 COLOR 101 BLACK 33 5 Engine setup purge eIP Purge to be performed for refilling the tubes with ink COLOR 18 344 BLACK 4 584 COLOR 832 BLACK 228 6 Periodic expelling purge RP2 Purge to be performed periodically The cycle varies due to ...

Page 337: ...est pattern by performing Maintenance 09 If a lot of blocks are missing in the test pattern pattern 4 in the figure below perform Maintenance 76 D CPP If about a half of the blocks are missing pattern 3 in the figure below perform Maintenance 76 F QPP If few blocks are missing pattern 2 in the figure below perform Maintenance 76 1 NP If no blocks are missing pattern 1 in the figure below end the o...

Page 338: ...ine returns to the initial stage of the maintenance mode Saving into an external memory 1 Insert an external memory into the memory slot in the initial stage of the maintenance mode The Active or appears on the LCD where is the name of the inserted external memory 2 Press the 7 key twice to display Print out on the LCD 3 Press the or key to select Save Data 4 Press the Mono Start key The LCD shows...

Page 339: ...urge count 7 wipe count black flushing count color flushing count 8 Serial number 30 Purge count black 2 9 Head property information 31 Purge count color 2 10 CIS type Engine type LCD type 32 Total power ON time 11 PictBridge information 4 33 Power ON count 12 Ink drop count after replacement of ink cartridge 34 Machine error history Error code Date of occurrence Machine temperature ºC at the time...

Page 340: ...ent is normally completed After approx three seconds the machine returns to the initial stage of the maintenance mode Notes Do not use tools other than a pen designed for touch panels Especially never use a pointed one e g a screwdriver Using such a tool damages the touch panel Do not touch the touch panel with fingers The contact area of a finger is too large to adjust the touch panel precisely I...

Page 341: ...ion date time and checksum 2 S N Serial number 1 ALR777FFFFFF8 Head property information CISF 00 CISA 00 CIS type CISF First side CIS CISA Second side CIS ENGINE 00 Engine type 2 PICTBRIDGE PictBridge information 2 DK 0000000000000 Ink drop count 3 SEN K 0000000001 Ink drop count after detection of Ink Low 3 PLA K 0000000001 Ink drop count for droplets jetted out onto the platen 3 LK 0000000000001...

Page 342: ...ASS JAM 00001 Total jam count in bypass printing PURGE 00001 Purge count SEN PURGE 00001 Sensor purge count Purge count after the waste ink full sensor comes ON eIP_BK 001 001 Purge count for purge types black 8 eIP_CL 001 001 Purge count for purge types color 8 WIPE 00001 Wipe count FLSBK 0000000001 Flushing count black FLSCL 0000000001 Flushing count color FLUSHLOG 000 Flushing count error detec...

Page 343: ...per A4 glossy paper 4x6 postcard plain paper 4x6 postcard inkjet paper 4x6 postcard glossy paper Photo L plain paper Photo L inkjet paper Photo L glossy paper 7 With the item being displayed pressing the SET key cycles through A3 plain paper A4 plain paper 4x6 plain paper 4x6 inkjet paper 4x6 glossy paper 8 For details about the purge types refer to Maintenance mode 76 9 With the item being displa...

Page 344: ...on This function outputs the transmission log to the telephone line It allows the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing FAX transmission problems arising in the user s machine Operating Procedure At the service site 1 Call the user s machine at a remote location from your machine At the user site have the user perform ...

Page 345: ...ired number from the assurance mode switch numbers 01 through 07 The following appears on the LCD Selector 1 Selector 8 AMSXX 0 0 0 0 0 0 0 0 3 Use the or key to move the underline cursor to the selector position to be modified 4 Enter the desired number 0 or 1 using the 0 and 1 keys 5 Press the SET key This operation saves the newly entered selector values onto the EEPROM and readies the machine ...

Page 346: ...r printing to prevent stains Functional restriction on the paper width sensor No 3 4 0 0 Enable Determine the sensor function depending upon the print resolution selected default 0 1 Enable Detect the leading edge plus right and left edges of paper 1 0 Enable Detect the leading edge of paper 1 1 Disable No paper detection 5 Assurance print 1 Printing with black and cyan inks in monochrome copy 0 D...

Page 347: ... mix black ink pigment based and a little of cyan ink dye based to use in monochrome copy or in monochrome FAX reception and list output respectively If black ink is not jetted out normally cyan ink can be substituted for black ink in printing This ensures that in list printing in which data once printed will be deleted the data will be preserved as a printout Selectors 7 and 8 Workaround for fals...

Page 348: ... Selecting the Glossy paper automatically enables the registration time offset Selector 7 Unidirectional print for higher print quality The machine prints bidirectionally by default To get higher print quality set this selector to 1 to switch to the unidirectional print mode in which printing is performed only when the head carriage unit travels from left to right Note that the unidirectional prin...

Page 349: ...Setting this selector to 1 automatically selects a purge more powerful than the normal purge from the first if the purge is initiated immediately after printing Selectors 7 and 8 Automatic purging interval programmed for matching the ambient temperature The automatic purging interval programmed for matching the ambient temperature is enabled by default If the machine is set in an excessively hot o...

Page 350: ...tic purge however wastes ink when no printing has occurred To avoid it disable the automatic purge with these selectors In the first printing after a long no print period disabling it may lower the print quality Setting selector 4 or 8 to 1 disables the setting made by selectors 6 and 7 Selector No Function Setting and Specifications 1 2 Not used 3 Black ink print mode 0 Disable default 1 Enable 4...

Page 351: ... Selector 5 Jam reduction paper feed mode Setting this selector to 1 lowers the paper feeding speed when the recording paper passes along the star wheels for reduction of jams Selectors 6 through 8 Adjustment of print head drive voltage rank This selector regulates the print head drive voltage rank for adjusting the ink drop amount If the black section printed on glossy paper is greenish or the pr...

Page 352: ...s enables improvement of the white and black horizontal streaks during printing on glossy paper Note To use AMS06 you need to update firmware to the latest one Selector No Function Setting and Specifications 1 2 Improvement of white and black horizontal streaks on bottom edge of the paper during normal and high speed printing on plain paper No 1 2 0 0 Disable default 0 1 Improve black horizontal s...

Page 353: ...ize Setting this selector to 1 switches to the unidirectional print mode with control enabled for improving displaced ruled lines in normal printing of plain paper of sizes other than A3 ledger B4 A4 letter size Selector 4 Brother Paper mode Setting this selector to 1 switches to print with control enabled for enhanced printing quality as customized for Brother Paper Note To use AMS07 you need to ...

Page 354: ...on lock so as not to exit from the lock Operating Procedure 1 When the machine is on standby hold down the Home key for approx 5 seconds to display the following screen on the LCD 2 Hold down the blank area at the bottom of the LCD for approx 2 seconds to display the following screen 3 Press the 2 7 9 0 and 0 keys on the LCD in this order The machine displays the following screen on the LCD 4 Pres...

Page 355: ...e key for approx 5 seconds to display the following screen on the LCD The firmware version displays in the 2 ROM Version area 2 3 Moving the Head Carriage Unit 1 Holding down the X key with the document scanner unit opened for more than five seconds moves the head carriage unit to the center of its travel ...

Page 356: ... 1 in this chapter 4 Connect the machine to the PC using a USB cable 5 On the PC start Command Prompt and change to the directory where the readback tool is located In the example below a SendPJL folder is created in the C directory and the readback tool is saved in that folder 6 In Command Prompt type rb2k03 exe brmainten_77 pjl brmainten_77 txt T3 and press the Enter key Note Be sure to enter a ...

Page 357: ...3216 C11 104 1608 10 R8 3 01 1 F C19 47P 2 3A P_DIBp L3 MMZ1608S102A TP19 TP23 TP12 C4 0 Q4 MMBTA42 C B E C12 104 10 1608 AGND Q2 MMBTA42 C B E NC R2 280 1 4W 1 F L4 MMZ1608S102A TP17 NC U1 CX20548 11 TEST 12 DIBN 16 PWR 15 AVDD 2 DIBP 14 DVDD 1 VC 3 PADDLE AGND 17 RAC 4 TAC 5 EIC 11 RXI 6 EIO 10 EIF 9 TXO 8 TXF 7 GPIO 13 R9 3 01 1 F C6 153 TP10 TP27 C9 104 1608 10 TP24 C5 473 T1 82154R LF1 3 2 1 ...

Page 358: ...0 R8 3 01 1 F C19 47P 2 3A P_DIBp L3 MMZ1608S102A TP19 TP23 TP12 C4 682 Q4 MMBTA42 C B E C12 104 10 1608 AGND Q2 MMBTA42 C B E NC R2 280 1 4W 1 F L4 MMZ1608S102A TP17 NC U1 CX20548 11 TEST 12 DIBN 16 PWR 15 AVDD 2 DIBP 14 DVDD 1 VC 3 PADDLE AGND 17 RAC 4 TAC 5 EIC 11 RXI 6 EIO 10 EIF 9 TXO 8 TXF 7 GPIO 13 R9 3 01 1 F C6 153 TP10 TP27 C9 104 1608 10 TP24 C5 473 T1 82154R LF1 3 2 1 4 TP6 TP21 F2 TRF...

Page 359: ...102 1KVDC VCCGND VCCGND D N G C C V D N G C C V R102 1 3k 1 10W 5 J FG101 FG102 ST101 ST100 U1 LS 8 VDD2 13 GND12 12 OFF 14 VIN 9 SO 15 Vcc 1 VDD1 7 FB 16 GND3 3 OUT 4 IS 6 VGD 5 CL 2 VCCGND C13 47 100ME47AX HT1 HEAT SHINK BHS13 LVPS Q1 1 2 PT1 470 1 8W Q3 2SC4081 C B E VCCGND VCCGND C105 103 50VDC 10 B C108 103 50VDC 10 B D100 CMH01 200 1A C100 103 25VDC ST1 TP8 TP9 TP10 TP12 R8 0 1 10W R11 1 8k ...

Page 360: ...25mW R14 100k 2W C104 103 50VDC 10 B R107 110k 1 10W R103 4 7k 1 4W R104 0 1 10W R108 20k 1 8W 1 F R106 30k 1 10W 1 F TP4 TP5 TP6 TP100 TP103 TP104 TP101 TP105 C9 105 25VDC 10 B TP2 TP3 FG1 TP1 C7 105 25VDC 10 B C10 102 1KVDC VCCGND VCCGND D N G C C V D N G C C V R102 1 3k 1 10W 5 J FG101 FG102 ST101 ST100 U1 LS 8 VDD2 13 GND12 12 OFF 14 VIN 9 SO 15 Vcc 1 VDD1 7 FB 16 GND3 3 OUT 4 IS 6 VGD 5 CL 2 ...

Page 361: ...6 CN19 CIS D13 28 28 15 16 Vout2 D12 27 27 14 15 R0V D11 26 26 13 14 Vout1 D10 25 25 12 13 R0V GND 24 24 11 12 Vout0 23 23 10 11 R0V TFT_CS TFT_RS INTERRUPT I2C_SCL I2C_SDA 22 22 9 10 TFT_WD 21 21 8 9 R0V TFT_RD 20 20 7 8 R3 3V TFT_RESET 19 19 6 CN2 MODEM SDAA MJ 7 CIS_Vref FMARK 18 18 5 3 3V 12 6 CIS_TG GND 17 17 4 4 31V 11 5 CIS_CLK VDD 16 16 3 3 CHRG 10 4 LED_Anode ONOFF_KEY 15 15 2 2 MDM_RSTN ...

Page 362: ...7 1 Confidential CHAPTER 7 PERIODICAL MAINTENANCE 1 PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically ...

Page 363: ...tself and property label for the head carriage unit This section lists the coding information for those serial number and head property data 1 Serial number label for the machine itself Location Serial number Product item code Factory Manufacture s serial number 6 digit Year of manufacture Example 2012 2 2013 3 Month of manufacture A January B February C March D April J September K October L Novem...

Page 364: ...idential 2 Head property label The property code of the head carriage unit is printed on the head property label attached to the head carriage unit On the head carriage unit Location Head property label app1_002_E ...

Page 365: ... messages will also be deleted Fax preview Fax data not yet transferred in PC Fax receiving Fax data already transferred to the PC will not be deleted Fax data waiting to be sent in polling Receiver info for timer faxing Receiver info for broadcasting or batch transmission Caller ID history Activity report Password assigned by the secure function lock for models with secure function lock Favorite ...

Page 366: ...stallation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Windows 2000 Windows XP 1 Check that the power switch of the machine is turned off Disconnect the USB cable that connects the machine with...

Page 367: ...App 3 2 Confidential 7 Select Install the software automatically Recommended and click Next 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 368: ... Confidential 9 Repeat steps 6 to 8 three times Installation is completed 10 If the Brother Maintenance USB Printer driver is successfully installed the following message screen appears Click Finish to return ...

Page 369: ...nfidential NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 370: ...m the electrical outlet Disconnect the USB cable that connects the machine with your PC 2 Turn on your PC 3 Click the Setup exe in the Brother Maintenance USB Printer held in an arbitrary folder 4 Wait for the following screen to appear and click Next The following screen is displayed during installation ...

Page 371: ... the power cord of the machine into an electrical outlet 7 Switch the machine to the maintenance mode Refer to Chapter 5 8 Connect the machine to your PC using a USB cable The following window is displayed during installation If the following window appears the installation is completed ...

Page 372: ...utlet If the power is turned ON with the above operations Condenser defective on the main PCB If the power is not turned ON with the above operations Other factors power supply PCB defective or main PCB defective etc A4 2 HOW TO REPLACE CONDENSER Replace the condenser in accordance with the information below Requirements Nipper Soldering iron Solder Recommended solder list For more detailed list r...

Page 373: ...enser three times or less at intervals of 15 second or more 4 The lead wires and terminals are plated for solderability Rasping or filling lead wires or terminals might damage the plating layer and degrade the solderability 5 Do not use a condenser more than once after it has been mounted on the PCB Excessive heat stress is applied when detaching it from the PCB Replacement procedures 1 Remove the...

Page 374: ... accordance with the procedures below Note Perform the following steps sequentially If the power cord is disconnected or the operation is suspended for 1 minute or more perform the procedures from the beginning 1 Plug the power cord of the machine to the electrical outlet and check that the LCD is displayed 2 Hold the power switch on the control panel for 3 seconds or more and check that All funct...

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