Brother Business Smart MFC-J4510dw, Service Manual

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2.10 Obtain machine information at the user site (Instruction to the end user)
When the user receives the repaired machine, he/she needs to retrieve the head calibration data
and save it into his/her PC at the user site. The service personnel should contact the user to
instruct him/her to perform the following procedure.
Windows
®
(1) On the user computer, click Start | Settings | Printers to display the Printers window.
(2) Right-click the Brother Printer driver icon to display the pull-down menu.
(3) Click Properties | Print Settings | Advanced | Other print options | Retrieve Printer’s
Color Data .
(4) Check that the Use Printer's Color Data check box is selected.
(5) Click Retrieve Printer’s Color Data .
(6) Wait for the dialog to appear and click OK .
Macintosh
(1) On the user Mac, display the printer list and select the repaired machine.
(2) Select Open Print Queue | Printer Setup | Utility | Open Printer Utility .
(3) From the menu bar, select Control | Retrieve Printer's Color Data .
(4) Wait for the dialog to appear and click OK .
*For detailed instructions on how to obtain machine information, refer to the FAQ at the
Brother Solution Center.