BRINKS BHS-3000A, User Manual

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3. Do I own the system?
If you paid the connection fee only, Brink’s owns the alarm
system. If you paid the additional purchase charge, you own
the system. If you purchased the system, your installation
work order will show a separate “Purchase Fee” of usually an
additional $500.
4. Will I receive a discount on my insurance for having a security
system installed?
Most homeowner’s policies offer discounts to policy holders
with security systems. Contact your insurance company for
more information. The Certificate of Installation that your
installer provided can be used to provide proof to your
insurance company that the installation took place.
5. How do I receive credit for referring another customer?
If you refer a new customer to Brink’s, and that customer has a
Brink’s Home Security system installed, you will receive one
month of monitoring free. Please have the person you referred
write your name and telephone number in the space provided
at the bottom of their contract. Contact Brink’s Customer Care
at
www.mybrinks.com or call 1-800-445-0872. Your account
will be credited within 60 days of the installation date.
6. What taxes do I have to pay?
Taxes vary from region to region. Most states require the
collection of a sales tax on the equipment you purchase.
Some states require an additional service tax on the
installation, monitoring, and repair services you receive. Also,
unless you own Protective Equipment, Brink’s will bill you once
a year for the property tax assessed by your local taxing
authority. This tax is generally less than $15.
7. Do I pay for service calls and repairs?
Repair service during the first 90 days is free of charge. After
the first 90 days, we charge for labor. If you prefer, you can
purchase a service plan from Brink’s, to continue to receive
free repairs after the first 90 days.
Normal service hours are 8:00 AM to 5:00 PM, Monday
through Friday. A premium rate is charged for service calls on
weekends, holidays, or after hours.