BRINKS BHS-3000A, User Manual

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Line Cut Indication (Optional Feature)
What it means: The telephone service to the security system has been
interrupted. The system cannot send an alarm signal to the Brink’s
Monitoring Center.
What you’ll notice: Less than one minute after the line cut occurs, the
siren sounds or the keypad beeps, depending on whether the system is
on or off.
What to do:
1. To silence the keypad’s beeping, press the
CANCEL key.
2. If the siren is sounding, silence it by entering
your code.
3. Check your telephone for a dial tone. If there is
no telephone service, contact your telephone
company.
4. If there is a dial tone, ensure that the system’s
telephone cable is securely plugged into the
telephone jack. If it is not, plug it in.
5. If the cable is plugged in, call Brink’s Customer
Care at 1-800–445-0872. Customer Care is
ready to help you 24 hours a day, seven days a
week.
Upload/Download Failure
A problem occurred when Brink’s attempted to change or read your
system’s programming over the telephone line. Call Brink’s Customer
Care at 1-800-445-0872 for assistance.