BRINKS BHS-3000A, User Manual

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Update My Alarm Contacts List at www.mybrinks.com or by
calling Brink’s Customer Care at 1-800-445-0872.
2. What should I tell my emergency contacts?
First of all, be sure to tell them that they are one of your
emergency contacts. Tell them that, after the emergency
agencies are notified, Brink’s may attempt to reach them when
there is an alarm at your house. Discuss what action you
would like them to take if this happens. You should also tell
your emergency contacts if they have your permission to
authorize service of the system in your absence.
On occasion, representatives of an emergency agency may
ask your emergency contact to meet them at the house with
the house keys. Emergency contacts, however, should
never
attempt to investigate an alarm independent of the authorities.
3. How do I change my emergency contacts?
Log on to the Update My Alarm Contacts List at
www.mybrinks.com or call Brink’s Customer Care. Be
prepared to give your code word and provide the updated
information.
Financial Questions
1. Who pays false alarms fines?
Because the vast majority of false alarms are outside of Brink’s
control, we require you to be responsible for all of your false
alarm fines.
2. What if I move within the initial term of my contract?
You may have the system moved to another residence,
provided we service the area and you pay the applicable move
charge. The new owner of the home may take over the
system by signing a new agreement and paying our current
reprogramming fee. This will release your from the remaining
contract obligations. If the new owner does not wish to take
over the system, and you do not choose to move the system,
you will be responsible for the original contractual obligation.