BRINKS BHS-3000A, User Manual

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5. Unplug the power transformer. It may be
screwed in place; if so, remove the screw. Plug a
small appliance into the outlet to verify the outlet
is working properly. If it is, continue to the next
step.
If the outlet is not working properly, contact an
electrician to repair it. Use an extension cord to
plug the system’s power transformer into another
outlet, until the faulty one is repaired.
6. If none of these steps resolve the problem, call
Brink’s Customer Care at 1-800–445-0872.
Low Battery Indication
What it means: The system’s backup battery is low. If there has not
been a power outage at your home recently, call Brink’s Customer Care
at 1-800-445-0872 for assistance. If there has been a recent power
failure, follow the instructions below.
What to do:
1. If you wish to silence the keypad’s beeping,
press the CANCEL key.
2. Once power to your home is restored, wait 24
hours for the battery to recharge.
3. If the trouble condition returns after 24 hours,
the battery is not recharging properly. Call
Brink’s Customer Care at 1-800-445-0872 for
assistance.
Note: if the system appears to have no power (the keypad does not light
or respond to your commands), call Brink’s Customer Care at
1-800-445-0872 for assistance.