11
Replace the power
adapter
Does the console turn
on?
Issue resolved.
NO
YES
Plug the power plug
inlet wire back in.
Was the
wire already
unplugged when you
looked inside the
machine?
YES
NO
Plug the adapter
into the wall and the
machine. Does the console
turn on at all?
Does the outlet work
properly?
No Power / Display Will Not Turn On
BEGIN HERE
YES
Unplug the power adapter from both
ends.
Inspect the entire cord for any visible
wires, cuts, breaks or crimps.
Check that the Adapter end is not broken.
Replace the Power
Adapter and Power
Inlet Plug.
Remove the hardware from the right side lower
round cover (4 screws). Carefully remove the
cover. The power plug inlet wire is attached to
the inside. It needs to be gently unplugged,
before completely removing the cover.
NO
Remove console from console mast.
Unplug I/O cables and inspect for damage. Reconnect cables.
Is the end of the
adapter cord broken?
YES
NO
YES
Connect the power
plug wire back into the
main I/O cable and
connect the power
adapter.
NO
Remove console back (8
screws).
Check the Input/Output Cable
connection into console (plug
and unplug). Be sure the cable
is connected securely and
oriented properly.
Was a cable already
unplugged?
Use a different wall
outlet.
Go to Troubleshoot-
ing: Console Not
Lighting Up
Replace the Power
Adapter.
Are there any visible
wires showing on the
adapter cord?
YES
NO
NO
Plug the cable in.
Replace the power
plug inlet wire.
Is the power plug inlet
damaged?
Does the console turn
on now?
Issue resolved.
Contact Customer
Care for Advanced
Troubleshooting.
YES
Test the wall power outlet with
something, to ensure it is working.
For example, plug a lamp in to the
wall power outlet.
Advanced Troubleshooting
with volt meter
YES
YES
NO
NO
