Symptom
Problem
Solution
D6200 cannot
connect to the
receiver through
a network
connection.
D6200 network
connection is
defective, missing, or
has incorrect network
cable.
Ensure that the Ethernet connection light on the network interface
module for the PC running D6200 Software is on. This indicates a good
network connection.
Ensure that the Ethernet connection light on the Network Ethernet
Module for the PC running D6200 Software is on. This indicates a good
network connection.
If using the D6600’s COM4 to connect to the Network Ethernet
Module, ensure that Menu Item 6.1.4 COM4 Network Adapter in the
D6600 is set to 1.
If using the D6600’s COM1 to connect to the Network Ethernet
Module, ensure that Menu Item 6.2.5 COM1 Network Adapter in the
D6600 is set to 1.
If using the D6100IPv6’s Ethernet connection, ensure that Menu item
6.2.5 Network Adapter is set to 1.
If communicating within the same LAN, the IP address of the PC
running the D6200 software must be entered into the receiver Menu
Items 6.4.1 IP Address 1, 6.4.2 IP Address 2, or 6.4.3 IP Address 3.
If communicating over a WAN, the external IP address of the LAN with
the PC running the D6200 software must be entered into the receiver’s
Menu Items 6.4.1 IP Address 1, 6.4.2 IP Address 2, or 6.4.3 IP Address
3.
Ensure that Menu Item 6.4.5 Network Programming Enable in the
receiver is set to 1.
Ensure that the D6200 programming software is set up for TCP/IP
network connection (select Administration
→
Connection Settings).
If communicating on the same LAN, ensure that the IP address of the
Network Ethernet Module or D6100IPv6 is entered correctly.
If communicating over a WAN, ensure that the external IP address of
the LAN with the Network Ethernet Module or D6100IPv6 is entered.
Ensure that the port number entered in the D6200 matches the port
number configured in the Network Ethernet Module.
If encryption is enabled on the D6200,
encryption must also be enabled on the Network Ethernet Module or
D6100IPv6.
the 16-byte key must be the same in the Network Ethernet Module or
D6100IPv6 and the D6200 software.
If communicating over a WAN, ensure that the firewalls of the LANs are
configured correctly.
For example, the Network Ethernet Module resides on one LAN and
the D6200 software resides in another LAN. A WAN connects them, but
the firewalls at both LANs should allow TCP and UDP packets through.
Ensure that firewalls allow your selected ports to pass through.
Contact your IT administrator.
Conettix Communications Receiver/
Gateway
Troubleshooting Guide | en
79
Bosch Security Systems, Inc.
Installation and Operation Guide
2012.11 | 08 | 4998122704
Summary of Contents for Conettix D6100IPv6
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