64
On-Line
EXPRESS
If factory service is required, you will be given a Return
Merchandise Authorization (RMA) number. Please place this
number on the outside of the package when you return the
item(s) for service and reference it on any correspondence
included in the package. Boca Research, Inc. will return any
product which is not accompanied by an RMA number.
3. Refer to the Warranty Statement if the product is covered under the
five-year Boca Research, Inc. Limited Warranty.
4. Certain parts will not be covered under the Boca Research, Inc. Limited
Warranty. Dealer installed parts are warranted by the dealer. Parts
which you have installed yourself are covered only by the supplier’s
warranties. In these cases, Boca Research, Inc. can identify which parts
are defective, but will not replace such parts until specific written
authorization is received from you. The cost of parts and labor
involved in making such repairs will be billed to you C.O.D.
5. When sending the modem to Boca Research, Inc. for repairs, please be
sure to include:
n
the MV34AI or FDSP34AI modem (board only)
n
a copy of the original invoice
n
your return street address (for UPS purposes)
n
phone number
n
the RMA number mentioned above
Package the product securely in a container equivalent to the original
packaging, and insure the package to protect against loss or damage
during transit. Shipping charges must be prepaid; C.O.D. shipments will
not be accepted. Please use the address below for all correspondence:
Boca Research, Inc.
RMA Department - RMA # _____________
1601 Clint Moore Road
Boca Raton, FL 33487-2841
6. If the repairs performed on your modem were covered by the
warranty, Boca Research, Inc. will return it prepaid via UPS.
Summary of Contents for FDSP34AI
Page 1: ...1 V 34 PRODUCT CODE MV 34AI FDSP34AI...
Page 2: ...2 On Line EXPRESS...
Page 67: ...67...
Page 68: ...68 On Line EXPRESS Manual Part No 9484 Rev 2 0...
