Chapter 3: Troubleshooting
47
Creating a Static Route to the SG200
I f your SG200 is running 4.2.2.x or later and you want to use the Web-based initial configuration method,
you might need to create a static route from your PC to one of the “soft” initial configuration IP addresses.
To create a static route to the SG200
1
Access the Windows command prompt.
2
Enter the following command:
C:\>
route add
proxySG_ip_address
mask
subnet_mask
client_ip_address
In the preceding command,
soft_ip_address
is one of the “soft” IP addresses the SG200 listens for and
client_ip_address
is the address of the PC.
For example:
C:\>
route add 10.0.0.254 mask 255.255.255.255
10.2.11.155
3
Verify the static route by entering the following command:
C:\>
route print
Removing the Pass-Through Card
Important:
This procedure is not necessary under most circumstances.
The SG200 Series Appliance comes with a pass-through card—a 10/100 dual port Ethernet adapter
designed by Blue Coat to provide an efficient fault-tolerant bridging solution. If this card is installed on a
SG200, SGOS detects the card upon system bootup and automatically creates a bridge—the two Ethernet
ports on the appliance serve as the bridge ports. If the SG200 is powered down or loses power for any
reason, the bridge fails open; that is, Web traffic passes from one Ethernet port to the other. Therefore,
Web traffic is uninterrupted, but does not route through the appliance.
Because the pass-through card fails open, it can create a security risk. If you prefer that the appliance fail
closed, blocking all traffic if the appliance loses power, you must remove the pass-through card.
WARNING!
ALWAYS observe proper electrostatic discharge (ESD) conventions. Attach an ESD
protective wrist strap to your wrist and to the SG200 chassis. Ensure that the SG200 is
on an ESD-safe work surface or ground the unit appropriately. Blue Coat
does not
assume responsibility or liability for damage resulting from ESD
.
To Remove the Pass-Through Card:
1
While the SG200 is still powered on, attach the disposable ESD wrist strap: wrap the adhesive side of
the ESD wrist strap around your wrist, remove the backing from the copper tape, and attach the
copper tape to a non-painted metal surface of the SG200 chassis.
2
Remove the Ethernet cables and, if necessary, the serial cable.
