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Blue Coat SG200 Series
The Initial Configuration Page is Not Accessible
This is a networking problem or you entered an incorrect network address. Attempt the following:
•
Verify that the SG200 is powered on—the barrel of the power supply adapter must be fully inserted
into the SG200.
•
Verify that both interfaces have established a network link (see
“A Network Link is Not Established”
above). The Ethernet cables should be connected as follows:
❐
A crossover cable (such as the one included with the SG200) is connected between the SG200 and
the PC.
❐
A straight cable (patch cord) is connected between the SG200 and other networking equipment
(such as a switch).
•
Verify that you entered the correct initial configuration URL:
https://proxysg.bluecoat.com:8083/
.
•
Try one of the following URLs to access the Initial Configuration page:
https://10.0.0.254:8083/
https://172.16.0.254:8083/
https://192.168.0.254:8083/
https://192.168.1.254:8083/
https://204.94.89.100:8083/
To use the preceding URLs, the host client must be on the same subnet as one of the IP-addresses. Or,
you can add a static route on the host client.
•
Verify that the browser is not proxied. To change or check the browser settings, complete one of the
following steps:
❐
In a Windows browser, select
Tools>Internet Options>Connections
. Click
LAN Settings
and deselect
Proxy server
if it is selected.
❐
In a Firefox browser, select
Tools>Options>General
. Click the
Connection Settings
button and deselect
Manual
or
Automatic Proxy Configuration
if one of them is selected (select
Direct Connection to the
Internet
).
❐
In a Netscape Communicator browser, select
Edit>Preferences>Advanced>Proxies
and deselect
Manual
or
Automatic Proxy Configuration
if one of them is selected (select
Direct Connection to the
Internet
).
•
Restore the appliance to its factory defaults (the Initial Configuration page is not accessible to an
appliance that has already been configured). See
“Resetting the SG200 to Its Factory Defaults”
The SG200 Does Not Power On
If the SG200 does not power on, check that the power supply adapter is fully inserted into the back of the
SG200 and that the power cable is fully inserted into the power supply adapter and a working electrical
outlet.
