RackSwitch G8264 Installation
6
BPP-00039-00 rev 2, January 2011
How to Get Help
If you need help, service, or technical assistance, call Blade Network Technologies Technical
Support:
US toll free calls: 1-800-414-5268
International calls: 1-408-834-7871
You also can visit our web site at the following address:
http://www.bladenetwork.net
Click the
Support
tab.
The warranty card received with your product provides details for contacting a customer
support representative. If you are unable to locate this information, please contact your reseller.
Before you call, prepare the following information:
Serial number of the switch unit
Software release version number
Brief description of the problem and the steps you have already taken
Technical support dump information (
# show tech-support
)
Note –
In case of any suspected hardware related defect, immediately call the BLADE
support line to get the issue resolved. There are no field serviceable parts inside the enclosure and
tampering with internal components in an attempt to diagnose hardware or fix defects will void the
warranty and the product will be repaired at the customer’s expense.
