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RACKMOUNT SERVSWITCH™ BRAND CAT5 KVM EXTENDER LOCAL HUBS
4. Reboot the PC.
The mouse is behaving erratically.
1. Reset the keyboard and mouse as described in
Section 7.3.1
.
2. Issue the Null Mouse command up to three times (see
Section 7.3.2
).
3. If your PC is running Windows 95/98/2000, Windows Me, Windows NT, or
Windows XP, regardless of what type of mouse you have, install the latest
Microsoft driver for a standard mouse or (even if you have a standard mouse)
the IntelliMouse. The Rackmount Extender will translate the mouse signals for
this driver, and the driver will auto-correct the synchronization problem if you
let go of the mouse for a second or two.
4. If you’re using the Rackmount Extender in conjunction with one of our
ServSwitch family of KVM switches, command the Switch to reset the mouse.
5. Quit and restart the application.
6. Reboot the affected PC.
8.1.3 B
OTH
K
EYBOARD AND
M
OUSE
Neither the keyboard nor the mouse operates, or both have locked up.
1. If they have both locked up, first try resetting the keyboard and mouse as
described in
Section 7.3.1
.
2. Reset the PC and try again.
3. If the problem is happening at a remote station, cycle power to that station’s
Remote.
A Pentium class PC will not boot properly because of keyboard or mouse problems,
or
After a Pentium class PC boots, the keyboard and/or mouse don’t work.
Try “crossing” the keyboard- and mouse-extension cabling running from the
Rackmount Extender Local Hub to the PC. That is, plug the keyboard cable or
cable strand into the CPU’s mouse port and the mouse cable or cable strand into
the CPU’s keyboard port.
If this works, here’s why: The BIOS installed in some machines with Intel
Pentium family processors checks the PC’s keyboard and mouse ports at boot time.
If it detects anything that leads it to suspect that the user has plugged the keyboard
and mouse in backwards—that is, into each other’s CPU ports—it “remaps” the
ports, so that the keyboard port functions as the mouse port and vice versa. BIOS
of this type sometimes mistakenly activates port remapping when the PC is
attached to an Extender.
