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Chapter 21: Upgrading the ServReach KVMultiport Firmware
21. Upgrading the ServReach KVMultiport Firmware
With the ServReach KVMultiport Switch Update software, you can upgrade the firmware for the:
• Switch processors
• SAMs
The “Update” software enables you to add new features and fix bugs in a quick and efficient manner. You can also return the
OSD to the factory default settings via the Update software. Install the Update software on any computer, even one not part of
the ServReach KVMultiport IP system.
21.1 Obtaining the Update Software and Latest Firmware
The update software and latest firmware for your system are located on our website at www.blackbox.com
The firmware can be downloaded in different ways:
Complete Firmware Package—This includes the firmware for all Smart Switches and SAMs.
Firmware Package for Smart Switch models —This includes the firmware for all Smart Switches.
Smart CAT5 Switch firmware—There are multiple hardware versions of Smart CAT5 Switch units, each with version-specific
firmware. On the Web page, find the description and table that identifies your version.
Firmware Package for RICC and ROC models—Download a firmware package for SAM models (see the table on the Web page
for the Supported RICC/ROC models). Or ,search for and download the specific SAM models with the correct firmware version.
21.2 System Requirements for the Update Software
• Pentium
®
II class computer with 256 MB RAM and 10 MB free hard drive space.
• Free serial port.
• Windows 2000 or later.
21.3 Connecting the ServReach KVMultiport System
To update the firmware, the ServReach KVMultiport IP system must be connected and switched on.
21.4 Connecting the RS-232 Download Cable
To run the update software, connect the RS-232 download cable to the computer containing the software, and to the ServReach
KVMultiport IP Switch Flash port (see Figure 21-1).
Summary of Contents for ServReach KVMultiport KVMoIP
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